★ 5

Source: Google

★ 3

This place has been in constant improvement since I became a member (June 2023) I wish the employees got paid time and a half in Holidays.
Their staff is super professional, friendly, the kids crunch has such a caring, patient staff watching 👀 on our sometimes crazy little ones.
They never seem to have a bad day at work... soo just saying

Source: Google

★ 1

“Crunch Gym is very misleading. I enrolled my son in the Kids Crunch program for just two months and even mentioned that clearly in an email, but they kept charging me for months without my knowledge. I only noticed it after four months. I also requested to cancel my own gym membership two months ago, yet they continue to send me bills. After reading other reviews, it seems this happens to many people, even when they send cancellation emails. Be cautious before signing up

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Theres a free 3 day gym pass outside- the manager up front and rude guy with the nose ring said it was “not a real sign” and they’re fighting the property manager to take it down.. and 3 day passes don't exist?
So if its on the website and on a fat sign outside it magically doesn't exist?
I’ve been to Equinox, Lifetime, 100 different gyms.
disgusting customer service
boy with the long hair and nose ring is incredibly rude when checking ppl in.
0/10.

Source: Google

★ 3

Source: Google

★ 1

I come to the gym to work out and escape the outside world. I don't want to be influenced with ideological flags I don’t support

Source: Google

★ 5

Gio was so kind, best customer service ever!

Source: Google

★ 5

Source: Google

★ 4

Nice gym, very clean. Biggest downside is that on the weekends it doesn’t open till 7am and it’s busy at 7am every weekend, so it should for sure open earlier as clearly people are interested. Also needs more leg presses/ free weight machines.

Source: Google

★ 5

Upscale clean fitness gym. Plenty of weights, machines and dumbbells. Enough room to get your workout in and not feel cramped. The team there is kind, responsive, and respectful. Great facility to get a solid workout in. Thank you crunch!

Source: Google

★ 1

Poor management. Over crowded. Dirty. Staff un professional

Source: Google

★ 5

Nice gym. Robbie is an asset to this establishment. Super informative and helpful to kickstart my experience at Crunch. They have everything you need.

Source: Google

★ 3

Source: Google

★ 5

Michael really assisted me today as i came From out of town and was still able to enjoy this facility. Had a great workout and will definitely be coming back whenever I'm in town

Source: Google

★ 5

Source: Google

★ 5

Always friendly staff!

Source: Google

★ 1

Not good! I canceled my membership and two weeks later they charged me for the annual fees! I protested and the told me that because it was within the last 30 days of my membership (because they bill you for another month when you cancel) I would have to pay the annual membership fee. That’s what I get for being a customer for four years. “ Here, bend over…” just a rip off company. I could go on but I really don’t want to waste my time. They remind me of balleys fitness. They think that they are better off taking the good customers to the cleaners for pocket change but they end up screwing themselves. What a shame.

Source: Google

★ 5

This is a great gym with a wide variety of classes, including yoga, TRX, barre, pole dance, which I really enjoyed—though some, like pole dance, fill up fast, so booking early is a must. The gym is clean, well-equipped, and has a friendly atmosphere. One of the biggest perks for parents is the kids’ playroom, which makes it much easier to fit in a workout. The mobile app is also super easy to use for booking classes and checking schedules. Overall, it’s a solid gym with plenty of options for everyone!

Source: Google

★ 5

Source: Google

★ 5

Came here for gym time through Class Pass. Clean facility, tho women's bathroom had toilet paper strewn on parts of the floor. Lucky me, the group fitness room was open so it was lovely to use my hammock for some aerial yoga practice on my own. Check in process with Class Pass at the front desk was straightforward and easy. Great gym! Would def get a membership here if I wasn't just visiting the area.

Source: Google

★ 4

Great gym for the price, wish they would update and add more elliptical machines. Best part about this gym is that it’s clean and their crew is always cleaning.

Source: Google

★ 5

Source: Google

★ 5

Been meaning to share how much I've enjoyed this place lately, especially the sauna! Real great facility!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Crunch Fitness - Walnut Creek is a fantastic gym! It offers a wide variety of classes, including yoga, cycling, pole dance, etc., with something for everyone. The gym is well-equipped with amenities like a sauna, steam room, clean towels, and spotless showers and restrooms. The mobile app is very user-friendly, making it easy to book classes and stay on track. The staff and teachers are always super helpful and friendly, creating a welcoming atmosphere. Highly recommend!

Source: Google

★ 3

Source: Google

★ 5

They gym is larger than I expected. Regardless of the time, machines are available for use and it never feels "too busy". Upon joining, I also enrolled for their personal training package. I was assigned to Marissa and immediately loved her. She is an exceptional personal trainer at Crunch Fitness - Walnut Creek. Her deep knowledge of muscle function and fitness is evident in every session, as she tailors exercises that are perfectly aligned with my strength and capabilities. She consistently offers advice, helping me improve my form and maximize my workouts. Her enthusiasm and excitement about my progress has kept me motivated, and makes each session both challenging and rewarding. Her support has been instrumental in helping me achieve my fitness goals and changed my perspective on eating habits and exercise. I highly recommend her to anyone looking for a skilled and motivating trainer!

Source: Google

★ 5

Source: Google

★ 5

I've decided recently to join Crunch Fitness with the intent of working with a personal trainer to properly build strength and stability. Marissa is the absolute right trainer for me. She listens and understands my unique needs and adjust my workout accordingly. She is a very skilled trainer, and an effective communicator. I am active most of my life but as I am getting older, my exercise needs and goals are different now and it is important to me that my trainer knows how to adjust to fit my needs. I am very happy with Marissa and with Crunch facility.

Source: Google

★ 5

Love this gym, so far no complaints. It has all the equipments and is kept very clean. I just wish it was open until a little later.

Source: Google

★ 5

I had been traveling and needed and good solid gym for my week in Walnut Creek. I mentally prepare myself whenever I go to new gym because it can be really good or really bad. Fortunately, Crunch Walnut Creek is Really Good. The daily rates were standard and not outrageous. The facility has everything you could possibly want. Full amenity locker room, classes etc. A special shout out to Mike who was very welcoming and has no pressure approach. If I lived in town I would’ve signed up for a membership just based on his great attitude. I would recommend.

Source: Google

★ 5

When I decided to get serious about my health I knew I needed a personal trainer to take me to the next level. From the moment I started working with Joshua Phillips, he went above and beyond to help me achieve my weight loss goals. I was at a plateau with my weight loss and with Joshua’s help I was able to lose 10lbs in a month.

I’ve always had a love hate relationship with the gym simply because I wasn’t confident in what I was doing. His personalized guidance, unwavering support, and expert knowledge made all the difference in my journey. Not only have I lost weight, but I've also become significantly stronger and more confident in myself and in navigating the gym.

Joshua Phillips has a remarkable ability to motivate and inspire, pushing me to new limits while always ensuring my well-being I cannot thank Joshua Phillips enough. If you're looking for a dedicated, professional, and genuinely caring personal trainer, Joshua Phillips is the one you need. Thank you for transforming my life!

Source: Google

★ 5

Joshua Philips has been instrumental in helping me achieve my fitness goals. He took the time to assess my current fitness level and carefully listened to my goals.

One of the key highlights of working with Joshua Philips has been his expertise in teaching proper techniques. He ensured I performed each movement correctly to maximize results and minimize the risk of injury.

Under Joshua Philips’s guidance, I have seen significant gains in my overall strength. He developed a customized workout plan tailored specifically to my needs, continuously adjusting it to keep it challenging and aligned with my progress. His encouragement, motivation and positive attitude made each session enjoyable.

If you're looking for a knowledgeable, motivating, and supportive trainer, I highly recommend Joshua Philips.

Source: Google

★ 5

Joshua Philips was the first PT I have trusted with my fitness goals. From the very first meeting Joshua had a very personalized approach to training and even provided nutrition advice. His attention to detail when it comes to proper form is suburb and his focus on progression is what sets him apart . He is very punctual and brings a lot of fresh perspective to keep training sessions interesting and challenging. He always motivates me to do my best and keeps high energy throughout workout. It’s never boring, and I look forward to each session together!

Source: Google

★ 5

My trainer Joshua Phillips is awesome. He really knows when to push (or not push) to get me moving in the right direction for weight, fitness and diet. Maybe next review I will post a pic🫢

Source: Google

★ 5

I cannot recommend Joshua Phillips at Crunch Fitness highly enough! As someone who works from home and struggled with unhealthy habits, I decided to hire a personal trainer in January to learn how to use the gym effectively. Josh has been an incredible trainer, going above and beyond to help me achieve my goals.
From the very beginning, he has been attentive, hard-working, and dedicated to my progress. His knowledge and guidance have been invaluable in helping me understand the equipment and exercises. He consistently checks in for feedback, listens to my concerns, and accommodates my schedule.

What I enjoyed about Joshua Phillips is his ability to connect on a personal level. He creates a supportive environment where I feel comfortable asking questions and sharing my struggles. His encouragement and clear instructions have given me the confidence to maintain my fitness journey.

Thanks to Joshua Phillips, I have not only learned how to navigate the gym but also gained the tools to continue progressing on my own. I am incredibly grateful for his guidance and the positive impact he has had on my life.

Source: Google

★ 5

If you are an older person and have concerns about your balance and core, then I can not recomend enough getting Tara Kaplan as a trainer. I can now, when I cross a sreet (look right, look left and step off the curb) in 1 fluid motion. 9 months ago it took me 3 different stand alone events.

She is smart, patient and caring. Training and exercise is not all about strength.
Tara Kaplan

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

I've been a member at this gym for close to 2 years now and I have nothing but positive things to say.

The bathrooms are clean and spacious, the dry and wet saunas are clean. There's a wide variety of machines and 5 Olympic platforms. I never have to wait too long for anything and the patrons here are NICE and friendly.

The main guy who cleans crunch is carrying the whole business. He is incredible! Always doing a fantastic job and cleaning equipment in ways most people don't. He is very friendly and seems to take his job seriously.

Source: Google

★ 5

Source: Google

★ 2

This gym is very nice (if you have a “corporate membership”) I pay for the membership that tells me I’m allowed to work out at ANY crunch fitness but when I came in, they had told me that my membership was valid at only “FRANCHISED” crunches. What was funny was the first time I came in I scanned and they let me in no problems and no questions asked. Then I came 2 days later for them to tell me my membership was not valid.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

I liked going to this gym when I had a membership. I had stopped it around COVID times. I called several times after they reopened to get the childcare hours available and the childcare times were much more limited and didn't work for me.

Source: Google

★ 4

Source: Google

★ 2

I had a great experience with the trainer Emma but other then that. Nothing good to say.

I feel scammed by the front desk guys who helped sign me up. I was very specific about needing to know exactly what I was going to be looking at price wise due to being a disabled single mom.
I was told $125 ALL TOGETHER A MONTH for both my son and I so I decided I could make that work and trusted I was being given the prices properly. But now for two month in a row I have been charged the $125 and then two weeks later charged another $89 that was not communicated to me AT ALL! Both times I was not prepared for this to happen so it has overdrawn my account. The first time it happened I called figuring it was a mistake but then I get told it's some extra fee I was not told about before that happens once a year.... so I let it go and stayed with the gym but now the same charge is happening again! And if it is some reocurring charge or whatever, then why wasn't that explained to me the first round last month when this charge happened!? Instead now I feel lied to and this gym has now gotten over $3000 out of me, and cares this little to help educate me properly on their prices. I am done.
So I am STILL waiting on a response to have my account canceled because rather then being able to walk in and cancel your membership, you have to email some person and hope they respond because apparently that's the only way your trapped self can get out of this membership. Horrible communication! Do not recommend.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

My review is solely on the manner in which my girlfriend was "kicked out" of Crunch Walnut Creek, not on my personal experience with this facility or its staff.

To preface, my girlfriend and I have been loyal members of Crunch Walnut Creek for almost as long as they have been open. We attended 5 days a week and many of the staff know me by name or face. We purchased a house in a new area which prompted the cancelation of our membership. Two weeks before the end of our membership, my girlfriend accidentally walks out of the facility with a towel, a common accident that I (and countless others) have fallen subject to. She is chased out of the gym and to her car by another member screaming and accusing her of stealing. My GF hands the towels to the member who takes them inside. Later that day, my GF receives an email from Sarah Cabral stating that, "security cameras and eyewitnesses" caught her trying to steal towels and as a result, her membership is canceled effective immediately.

Confused, she sent a polite email requesting additional information and a hope to discuss what she was being accused of in hopes to remediate the misunderstanding. The response from Crunch was an unsympathetic, "no" to more information and ignoring our request to hear our side. I spoke w/ Mike, the GM, asking him for more information. He said that he vaguely heard about someone being accused of "stealing 4 towels" from the locker room, but since he didn't cancel the membership (Sarah did), he couldn't do anything until he spoke to Sarah. How come Sarah gets to tell her side of the situation but my girlfriend doesn't? It appeared to me that Mike agreed the situation sounded funny knowing me and my gf and our tenure with this gym. However, I didn't get a chance to hear back from Mike or Sarah as we officially moved. If we ever move back to Walnut Creek, we will not be giving our business to Crunch Walnut Creek or recommending it as a gym until this slander is cleared and a proper apology is provided.

Source: Google

★ 1

I was considering coming here and moving gyms, but was treated very poorly by a sales manager. My friend who was getting me in as a guest had tried signing me in and the sales manager was condescending and rude. He turned away my potential business just by his offputting energy. If I was Crunch corporate I’d reconsider who you have in sales because he’s losing you business.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 1

Sarah Cabral was very rude and disrespectful towards me

Source: Google

★ 5

Came into town visiting a friend, and worked out at this Crunch. Very clean environment with up to date equipment. But the best part of the gym was the customer service from the staff and the manager Mike! A+ customer service and was very much appreciated. I felt like a was a member of the gym.

-Guy in the pink shorts

Source: Google

★ 5

Crunch in Walnut Creek is a great place to workout. I have been working with a trainer named Amir for about 6 month and have highly enjoyed it. Amir is very educated and has an amazing work ethic. I have seen the most results when working with him and would definitely recommend you train with him.

Source: Google

★ 4

Great gym. Always clean. I always see the cleaning crew present, to remind that they’re cleaning. Have I beat that point home yet? I only have 3 suggestions to make in order of importance:
1. More leg machines please. The selection of machines for leg workouts here is really slim.
2. The weekend hours are no good. Closing at 7pm on a Saturday and Sunday. What is this, a liquor store in Utah?
3. Please don’t play politics on the TV’s. There’s plenty of sports of local news.

Source: Google

★ 3

It's a decent gym for the price, I especially like the dry and steam saunas. The back end staff keep the place very clean, and I appreciate that very much. The only thing which keeps me looking out for another gym is the lack of diversity and how some of the front desk staff completely ignore you/are dismissive of requests if you're not 'pale, typical gender presentation' enough. For a company that really pushes pride and diversity, it's a disappointment, but it's still Walnut Creek.

Source: Google

★ 5

They have plenty of quality equipment. The staff are friendly and very helpful.

Source: Google

★ 5

I was very impressed with the professionalism of Carolyn Thickett and would recommend anyone interested in joining this club to speak with her. The facility is also very clean and has all the equipment you will need for any type of workout. 10/10

Source: Google

★ 5

Source: Google

★ 5

This Gym is a 5++++. The layout is perfect for someone that’s new to fitness to the expert fitness guru. Clean is their motto and customer service exceeds all expectations. A big shout out to Mike, manager, who made our experience worthy!!!!

Source: Google

★ 5

Great faciliries and nice staff. Kids zone is a big + too. Woul like more zumba classes on early evenings or weekends morning

Source: Google

★ 5

I happily call Crunch WC a sanctuary for myself -- I take classes up to 4 - 5 times a week. Pilates with Deirdre, Midori and Liz are my absolute favorites - however - any class I go to I find myself leaving stronger and a clearer minded. All of the instructors are incredibly kind. The staff is helpful and friendly. Happy to be apart of Crunch WC :-)

Source: Google

★ 5

Staff is super great and friendly, top notch equiptment, great atmosphere and parking is easy. Highly recomend!

Source: Google

★ 4

I guess since it’s a signature crunch people think the weights are going to put themselves away.

Source: Google

★ 5

The place is equipped with all the amenities one needs to workout 🏋🏾‍♀️and to relax, showers are kept sparkling clean and the attenders are kind and friendly

Source: Google

★ 5

Pretty clean if you're an early bird you can get parking

Source: Google

★ 5

Love this gym! Extremely welcoming to everyone, young and old. Every type of equipment you could need. I have never had to wait for a bench or any system, since they have lots of equipment and a wide variety. And very clean and everything is always where it is supposed to be. One other thing that I like - lots of parking. Highly recommend this place!

Source: Google

★ 5

Holy cow. My main gym is in Oregon, and this location here in Walnut creek blows it out of the water. The value of having a towel service, sparkling clean facility, steam room, sauna many many lockers it is just leagues ahead of my home gym. Weights are not missing from some racks (where are the 2.5s and 5s in my home gym?!?) I was considering switching gyms to get this kind of experience at home. Seeing that some crunch has these facilities makes me want to stick with them, but there needs to be some updates in my northern home state!

Source: Google

★ 5

I am coming from San Diego my son has a Soccer camp in Palos altos and we needed a place to work out crunch fitness was an excellent gym to come out and work out the staff was excellent and they helped us in getting us set up

Source: Google

★ 5

I've been to dozens of Crunch locations throughout the country--this is easily one of the best. GM Michael is extremely helpful and knowledgeable. Great amenities, very clean, and tons of available space for weights plus a variety of cardio. Would recommend to anyone

Source: Google

★ 5

Fair prices, never too crowded.

Source: Google

★ 5

Best gym I’ve been in. Tons of equipment and many cool machines

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Update: I originally gave them one star because of the below review, but after I posted the review their corporate office contacted me and refunded me my money, which took three weeks to get to me. I would give them more stars but I didn’t end up doing any service of theirs and it took seven months for them to refund me and lots of calling, emailing, and reporting them to the Better Business Bureau and now I am exhausted.

Original Post:
DON’T do this gym, they are scammers. I went to this gym to work out and they offered me a free trial to do a personal trainer. During the trail the personal trainer Tiana pressured me into signing up for more sessions. I didn’t feel comfortable signing right away because I needed time to think about it but the trainer assured me she would not charge my credit card until after the free trial giving me plenty of time to cancel if I changed my mind, so I agreed and she charged my card right then and there even though she said she would wait until after the free trial. When it popped up on my phone that I got charged I showed her and she said it was a mistake and wouldn’t charge me until the correct time. The next session, which was still a free one, she was rude and pushy. After the session I emailed the manager saying I was unhappy with my trainer and changed my mind. They said I had already been charged and it was too late to get my money back. They charged me $880 for the service I never used. When I tried to talk to the manager Josue to get this figured out they kept saying he was out of office dealing with a family problem. When the manager Josue finally did get back to me he said it was too late to get my money back even though I explained I shouldn’t have been charged yet and that I was unhappy with the service. He pretty much said too bad and when I tried to dispute it with my credit card it got denied because he challenged it. So now I am out $880 dollars for a service I never used. If you don’t want to get scammed I say stay away from this gym. Terrible customer service all around.

Source: Google

★ 5

Source: Google

★ 5

Clean and great machines

Source: Google

★ 1

Buyer be aware!!!! Horrible Service!!!! Fitness Manager Josue Montenegro is completely unprofessional, unethical & under no circumstances will he service you & I mean under no circumstances!!!!

I purchased my 1st personal training session package completing it successfully. I purchased my 2nd package & hurt my back. I was out for over 3 weeks. I went to my doctor's & my doctor
recommended not to go back to the gym till further notice. I provided Josue Montenegro the Fitness Manager my doctor’s letter per his request. I asked him for my refund since I couldn’t use any of my sessions any longer. My doctor didn’t know when I could go back to the gym. Josue wouldn’t resolve this issue, making excuses every time, for 3 months and counting. He was unresponsive to my numerous emails & the 2 emails he did respond to took weeks! I literally mean it took him weeks to respond. He would tell me the administrator was looking into it. Then I would email & still no response. 2 months later & still no resolution. Then I found out from my personal trainer that Josue had no plans at all to refund my money back. I emailed him again, escalating the situation to corporate. Josue quickly responded stating that he would call me, yet he never called me. I had to keep escalating the issue. Finally, after 3 months he called me & told me that my doctor’s letter is vague & I would need to go back to my doctor’s, to get a more detailed letter. What he didn’t know is that my personal trainer had already told me that he told her, he would never refund me. So, all this time he was making me write emails, contact people, give him a doctor’s letter & even more sickening he asked me to go back to my doctor’s to get another more detail letter; he was not even thinking of refunding my money back! That is just sickening! He wasted 3 months of my time & now I have to take this to small claims court. It leaves a bad taste in your mouth when Crunch Fitness is so quick to charge your credit card, but when you need help or service they will not be there for you.

Source: Google

★ 5

Source: Google

★ 5

I had a great workout. Crunch Fitness? It's great place for physical fitness! A visitor, Marcus Pea.

October 21, 2021

Source: Google

★ 5

Source: Google

★ 1

This place is riddled with fraudulent billing. Over 400$ in unauthorized charges. Luckily my bank said they have had multiple problems with this company and were able to take care of it. For fun Google "cancel crunch gym" you will find a wikihow that tells you to cancel it in person and email, then do it by regular mail, and also by phone. Once you cancel it those 4 ways it is recommended to tell your bank to put a stop payment vs crunch. Seriously Google it. Or look at all the recent reviews that all say the same

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 1

Good luck canceling your membership and expect a call from a debt collector even after canceling. I made multiple attempts to cancel my membership in person, on the phone, and via email. After finally canceling and confirming with the gym staff that my account was settled, I received multiple calls and letters from their debt collector saying that I still owed Crunch money. I contacted the gym and asked for a statement showing what I owed but never received clarification on why my account was overdue. After months of back and forth with Crunch and harassment from the debt collector, I finally just paid the alleged balance due. After this experience, I will never rejoin Crunch and recommend staying away from this chain of gyms.

Source: Google

★ 5

The General Manager is a great guy, Good gym with a lot of awesome machines and nice layout.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

6 out of 5 stars! great owner and great gym!

Source: Google

★ 5

I've been a member for about two weeks and so far I'm really liking this gym. Everyone has been friendly and professional, and it's generally not crowded even during busier times. They've got everything you could need, and everything is kept very clean. The locker rooms are generally spotless and well-stocked. Everyone wears masks. A+ so far, it feels great to be back in the gym.

Source: Google

★ 5

Source: Google

★ 1

Traveling through on a nursing assignment and had the unfortunate pleasure of listening to the GM Mike talk to my gf about stipulations to use our gym memberships from Florida. Out in Cali they have signature gyms which we do not. I live downtown Tampa which is predominantly young body builders and athletes from the Bucs. So imagine when i heard this manager tell her that “we cant accommodate people who pay 15 dollars a month while our memberships are 73 a month”. Like all we were doing was asking if we could lol and if there was a price difference.

Source: Google

★ 5

Source: Google

★ 5

This particular location is not just a gym, but a wonderfully supportive community. Mike H. and Sarah C. who run this location go above and beyond for their members and do so with compassion and sincerity. I believe that they really strive to be impactful in the community they serve, especially during these difficult times. Thank you both for your professionalism and kindness. Crunch corporate should take notice.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

We moved away from the area due to COVID. I received an email less than 24 hours before this location decided to open up after COVID restrictions were raised. Immediately was charged for membership. Called the walnut creek location asking to have our membership cancelled and charges removed, but no luck...they can't do that. I spoke to 3 separate employees who were unable to help. I finally received an email address to forward my complaint to (a corporate Crunch account or something). After months of waiting, and after several friendly email bumps, I finally received a reply stating that my membership was cancelled(this took 3 months to cancel??), and that the charges would NOT be revoked.

This is terrible business. This gym demonstrated they have zero control over their accounts, and care little about their members, and are just looking to take your money. I'll never be returning to a Crunch Fitness.

Source: Google

★ 1

Scam! Do not come here! They will literally steal from you!

Source: Google

★ 2

I’m really feeling into this gym but wondering why they’re staying open and still charging monthly’s in the midst of a global pandemic/ a federally declared national emergency encouraging social distancing as critical to public health? Come on.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great atmosphere & facilities. I came across only clean, respecful & inspiring members. They have loads of specialist equipment i haven't even tried yet. There's definintely something for everyone. Plenty of equipment, enormous TV's & space to stretch even when it gets busy. I would recommend this place as there's no hidden charges or issues and you do not have to be in a full year's contract. I definitely will be back next time i am in town. Top marks from me.

Source: Google

★ 5

Everyone is fit here lol keeps u motivated

Source: Google

★ 4

Good gym with lots of equipments.
I however think weekend hours of 7 to 7, can be improved.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Awesome gym, almost always clean (at least at 5 am) love the staff there, they make great eye contact with you and are very friendly.

Source: Google

★ 5

Out of desperation with no luck communicate with the Blackhawk general manager, and no phone number to call higher managers, I found this store and gave them a call, The store manager Charles was very helpful and truthful when talk to me. He's very friendly and listened to my problem. And gave very useful solutions as to find out the truth.
With his help, I know my next step to resolve my problem. Too bad this is not my gym, I can't say enough good things about Charles.

Source: Google

★ 5

Excellent place to workout. Very clean. Knowledgeable and very professional trainers. This place is managed really well.

Source: Google

★ 5

hands down best crunch gym Ive been to, lots of equips and very well maintained facility in general. locker room is clean, shower has everything, even hair dryer is of good quality. dont know why theres lot of low ratings

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 3

Clean, friendly, has all the machines I need, but the hours are an atrocity. I give it a 😐 our of 😎.

Source: Google

★ 2

Source: Google

★ 5

Awesome gym very clean with all the amenities, good staff and a lot of good cross training equipment

Source: Google

★ 1

Another rate increase way above that of the cost of living out here!!

Source: Google

★ 1

The personal trainers are so awesome! So many classes available! Workout equipment! Steam room! Just a really cool place to workout! Pricing is pretty fair for the membership #personaltraining

Update! They over charged me 3 times! Over $600 total! I even put in writing I want to cancel the membership and get a refund and they responded with "I could offer you three months of 'free' gym passes'" No! I want my money back! So disappointed in this gym! My personal trainer Dillion is the only part that is 5 stars in this place! Can't believe this unprofessional experience! I don't even have time to go in because I'm preparing to go into the hospital and here they are stealing money from my account!

Source: Google

★ 2

I got charged for 3 sets of 3 personal training sessions instead of 2. I got charged for a full month when it was only two weeks left and I also got charged for a month that I was told would be free. The only reason why I am putting 2 starts instead of 1 is because my personal trainer Dillion is so amazing. Other than that I am so disappointed that I am leaning towards not getting the three months free that they are trying to offer me just because I don't want to "accidentally " get charged "by mistake".

Source: Google

★ 2

Don’t bother trying to do the 3-day trial period that they advertise on their website. The staff will walk you through the place, try to bully you into signing up that day (somewhat expected), if you tell them you’re considering other gyms in the area too they’ll tell you to go look at those first, and they’ll say that there’s no reason to try their gym for a few days because “you’re obviously going to like it”.

Source: Google

★ 5

Aulas muito boas. Professores qualificados acima da média. Vestiario limpíssimo com saunas e toalhas fofas.

Source: Google

★ 1

I would give it zero star if I can. Sales manager lies to you to get u sign up. They promised to give refund, but it never happened.

Source: Google

★ 2

Very pretty, good machines... the dumbest trainers you will ever meet *(I hope, for your sake), sales staff will blatantly lie to you to get you to sign.

Source: Google

★ 5

Source: Google

★ 5

Great facility, always clean and the machines are well taken care of. Very nice staff as well

Source: Google

★ 5

This is a great gym! Clean. Spacious. Updated. Solid workout equipment. What more could a girl ask for? The location is in a prime spot and they open on time. Locker rooms are well kept and have a the essentials (shampoo, conditioner, body wash, hair dryer, towels, mouth rinse) to freshen up after a sweat session.

Source: Google

★ 5

Source: Google

★ 5

The best gym in Bay Area , new , big Ana not too many people

Source: Google

★ 1

Gym itself is fine, but nothing special for the price. Equipment hardly working or teared down. And for an year I was charged more than supposed to. Every single month I had to talk to their managers who promised to deal with it and call back. I never saw a single refund or even got a call. Now since I’ve canceled membership (I was told I can simply give a call) I still get charged on my credit card!!! Do not recommend crunch to anyone.

Source: Google

★ 5

Huge and new feeling. Tons of space here and no shortage of equipment. They have the turf for sled push lots of other no standard workout gear.

Source: Google

★ 5

I'm new to the Bay area, but when I walked into Crunch Fitness in Walnut Creek looking for a new gym I quickly knew I found the right place. This gym is sharp, to say the least. All the equipment looks and feels brand new (which they are I believe!) and the entire space is clean as a whistle. It has everything I'm looking for in a gym and more. Classes, steam room, all for a reasonable price. I was also fortunate to meet Mike, the GM, and can see why this gym is running so smooth.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Large, spacious, clean. Great gym.

Source: Google

★ 5

Amazing in every way. Location is perfect and very bike / trail accessible(contra costa to oak grove exit then follow dedicated bike lane)
Equipment is modern and well maintained , high tech, sync to Fitbit etc
Classes are EXCEPTIONAL . Definitely not ones you would see elsewhere
Personal trainers : I haven’t had personal experience with the trainers here, but I’m told are also quite knowledgeable and leaders in their field.
Lockers : nothing over the top, but they are safe and clean.

Source: Google

★ 5

Source: Google

★ 5

Super crunchalitous and I got to do the crunchathon

Source: Google

★ 5

Source: Google

★ 5

Personal trainer Daniel Anderson is amazing. My workouts are different every time and I leave completely spent. He will also change things up to continue to focus on flexibility or to work out some desk job kinks. He has also provided me with hockey specific routines and work outs I can do when I am traveling and do not have the awesome line up of equipment Crunch Walnut Creek provides. Highly recommend Daniel and Crunch Walnut Creek!

Source: Google

★ 5

Joined Crunch before they opened. Started training with Dan Anderson immediately. I am super impressed. He puts in a lot of thought to our program and I really like his methods. I feel stronger and better conditioned. I have worked with other trainers at other gyms, but I have done more in less time with Dan than with the others.
Crunch is clean and bright. Never overly crowded though classes do fill up. Staff is very friendly. Parking available in shopping center. And rooftop parking behind the gym.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

-Awesome facilities with equipment for every workout imaginable! -Friendly and motivational atmosphere

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 5

Large workout space

Source: Google

★ 5

Ammenities are awesome and the staff is awesome!

Source: Google

★ 5

Source: Google

★ 4

Great gym. Good hours, except I wish they were open until 11 instead of 10pm. Friendly staff. A lot of great classes and equipment are offered

Source: Google

★ 5

Source: Google

★ 5

Great place to get your workout done. Very good instructors and costumer service.

Source: Google

★ 3

Source: Google

★ 4

Solid trainers and a lot of variety

Source: Google

★ 5

Source: Google

★ 5

Conveniently located

Source: Google

★ 5

Nice place. Very modern building

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great place. Lots of variety.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Good place to work out

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Professional and friendly staff. Brand new equipment, never too crowded and very clean. Little pushy on selling personal training services but that's to be expected. Only gripe is the lack of public WiFi hot spots which was supposed to be available by now.

Source: Google

★ 5

Source: Google

★ 4

I am visiting with guest pass so far and so far I have taken 3 classes on Monday with Fred chisel I believe I really enjoyed the class Fred is positive and knows what he is doing . I took a hip hop class Isaac is a nice class I had god times at his class to me it seem as it will be easy if people have somewhat of experian e in dancing or rhythm . I suggest that every class if new people is presented with few words about hip hop some explanation about basic steps etc. It was hard for me to remember the routine with out having Isac performing it before my eyes he stops or lets us do it on ower own And i am lost :)) that's just the beginning it takes practise its not so hard ill go for another class plus he is a Capitan of the hip hop crew for the warriors !!:) the next class I took was diesel it was a the class that I felt great I did the instructor is professional she executes the exercises precise and at the same time she is fun and motivating I highly recommend Her classes- Tuesday at 5:30 pm.I was watching a part of the yoga class it seemed relaxed maybe ill give it a chance I was thrown off by the instructors move to open the door and ask me to put a towel on The bench I was sitting at I didn't hear her at first my eyes were browsing around gym checking out the machines so when I focus my attention on he she said exactly the handing me a who knows who's towel -" just put it on th bench" . I found that rude there was no excuse me or could you please and why hand me a towel is it a dirty towel !!??
My observation so far the staff at front desk is very nice people. The department of sales I spoke with one person Christian I did feel its all about the sale and pushing the sale but I am thankful for the 7 days pass and answered questions. Ill digest a courtesy response would be nice after me communicating back decisions of mine.
The one person that I say thank you for explaining to me key points and man I g the time to answer my questions is Joe - personal trainer who is polite in his answered and helpful .
One concern it crossed my mind coming from two other gyms with roof issues to another - yes there were leaks from the roof but I understand it's a brand new building its not the staff who build it :) so hopefully corporate will take care of it asap.
The equipment of course is new and good colorful weights enough mats that won't be a concern. Towels are available and washed in the facility . It is clean so far .I have more to explore . The membership I believe is 77$ per month if you pay a 1012 $ for the year it comes with 3 free months so 15 months all the fees included - 10$ less per month plus dues and fees etc . and if not paid in full but month to month its 77$ per month plus 99$ per year dues . To sign up its about 240$ - first and last month plus yearly dues , they do have promotions going on. The membership is only for one facility and it doesn't include other facility in different locations or states . Double check it on their site .
The bathrooms and changing rooms are maintained . the ladies rest room the sinks are separated from the toilets in a way , you have to walk left once leaving the toilet spot - quick left quick rivht.
I would recommend that staff will give a walking tour to every person that is entering the building with questions or thoughts of gym " shopping ";) yes they do have a Touch screen tv that explains most of the classes and pictures of instructors plus a demo ' short video of the classes witch is nice.
The crowed is mixture of different backgrounds and sizes and they do have the big flat screen and offers childcare while you are working out. There are variety of classes the schedule is online . or of you walk in they can hand you a schedule and on the back of it every class is described well.
This is so far what I experienced after two days at the gym. Parking was ok .
Good luck to Crunch congrats for the opening . The location is convenient to plenty of shops and restaurants - wholefoods and safeway and many more in process of opening or to be opened .
Enjoy.

Source: Google

★ 4

This Crunch is very big and clean. They even have a kids gym inside for $4 a day fee if you want to bring your kids when you exercise. I like they also have a sauna and steam room if you like those. There are plenty of treadmill, elliptical and weights as well as a huge cycling studio and an aerobics studio.

I am so glad it is close to my house and I plan on coming more often!

Source: Google

★ 4

Very clean, nice staff, a little too pricey though

Source: Google