★ 4

Not bad for a neighborhood gym! Needs a bit of a facelift but great equipment and classes and top amenities for the price you're paying. Great workout and great value for the money!

Source: Google

★ 4

Reliable, clean, lost some members to John Reed and Gold's, but I still enjoy Crunch for a much more mellow experience than, say, Gold's Beverly Center. At Crunch you can have your own space in the locker room without being crowded.

Source: Google

★ 4

I did upper and it was great expect from yair Blumenthal who lives in hamatmid 17 ramat gan Saudi Arabia 🇸🇦

Source: Google

★ 1

Don’t waste your time going near this dump it stinks, bad quality equipment, and they make it impossible for foreign people to train there and the staff are rude. Typical “ LA “ vibe gym, save the money and go anywhere else.

Source: Google

★ 1

I've been a member of Crunch Fitness in Chatsworth for a while, and I'm very disappointed with the current situation. I understand that renovations are necessary, but the way the club has handled the closure of the locker rooms is completely unacceptable.
The locker rooms have been closed for renovations, which is fine. However, the club has provided no alternative storage for our belongings. Instead, members are being told to change in the bathroom by the basketball court.
This is not a viable or sanitary solution. It’s a huge inconvenience and honestly feels disrespectful to paying members. We pay for a full fitness experience, and a functional, clean space to change and store our things is a basic expectation.
This lack of foresight and poor planning has made my recent visits incredibly frustrating. I hope Crunch takes this feedback seriously and finds a proper solution for its members while the renovations are underway.

Source: Google

★ 5

I’m surprised reading all these negative reviews.

I signed up in May and have been working out 5-6 days a week at random hours throughout the day and have had nothing but great experiences here.

The staff is friendly and the amenities that include parking validation (2.5 hours), towel service, sauna, showers (soap/shampoo/ conditioner), plastic bags for wet clothes, hair dryers, and even cue tips.

The staff has been nothing but friendly to me, and since I’ve become a regular, they go out of their way to say hi and converse with me about my day/week , how I’m liking living in the area, and other topics.

The rates are extremely affordable for what you have access to at this gym, giving that it’s located in the heart of West Hollywood on Sunset.

If I’d have to say my one pet-peeve about this gym, it is that they don’t enforce the no cell phone rule while using equipment, buts it’s never been to much of an issue besides once or twice. Somebody was using their phone on one machine for the extent of my 1 hour workout and I didn’t get a chance to use it. I could have probably went up to him and called him out for it, but I just decided to take advantage the other machines and stations they provide that day.

Also, would be nice if they turned the old steam room into another dry sauna, but they keep their one sauna hot and people moving through, so I can’t complain too much.

All around solid gym in a great location and will continue to hold a membership for the foreseeable future.

Source: Google

★ 5

Source: Google

★ 1

Overrated & tight.

Source: Google

★ 5

I'm so glad I didn't listen to the negative reviews. This is a great gym with friendly and professional staff, clean and working equipment, and it's not too busy - even at peak hours. I've been a member for about a month and would recommend if you live in the area. Go talk to Casey and join up. Great gym!

Source: Google

★ 5

I worked out here from 2021-2022, then again from 2024-2025. (Work took me elsewhere in those middle two years.)

There are many things I have been grateful for.
1) The spacious capacity of the locker rooms.
2) The VIEW.
3) The sense of community I've developed here.
4) The staff's attention, commitment, + thoughtfulness. (Enormous thank you to Casey Callangan, who was consistently a bright light during my unsteady first year in L.A.)
5) How logical the cancelation process has been, both times I've needed to cancel.

I haven't taken advantage of personal training offered here. But, I've observed that the training team overall is professional, diverse, and look like they're having fun. It's my belief that this corresponds to their capacity to effect change in clients, and is a result of strong leadership. So, I would recommend anyone considering improving their life, speak with Fitness Manager Rachel Weaver.

Saying goodbye to this gym is one of the hardest things about leaving L.A. I am incredibly grateful. Thank you.

Source: Google

★ 5

Amazing gym ever!
Empty, good vibes and Thara the manager, she’s is incredibly amazing energy !
Highly recommend this place!
I left equinox to do workout here!
No regrets ever.

Source: Google

★ 1

Had a bad experience with a personal trainer today, July 16th 2025. One of the Caucasian male trainer in the personal training room around 1pm.

I went in the room to use the small bosu ball which I’ve done many times. Before I went inside I checked to see who was in there. All I saw was the trainer laying on a box leaning on his elbow with his legs spread open, it looked like he was about to take a nap. I didn’t think he was training anyone since he presented himself in a very unprofessional manner. If I was paying someone to train me and they presented themselves this way I would fire them. Very unprofessional. So I walked in to grab the bosu ball and of course he starts yelling at me saying “I’m training someone you can’t be in here”. I turned around and see his client is laying on the floor. I couldn’t see his client from the outside. There was no need to be so rude.

So I asked if I can just take the ball outside since there were two of them and no one was using either of them. He tries to make an excuse as to why I can’t use it but it didn’t make any sense. There were two of them and no one was using them. He just wanted to prevent me from using them simply to be rude. He eventually gave in but was trying to dictate where I can workout with the ball. Why does it matter where I take it? You’re not using it and there is a second ball there if you do need it. This was a classic case of power tripping.

These personal trainers need to be reminded that other people working out in the gym are paying customers as well. You can’t treat members poorly just because they don’t sign up for personal training services. Creating a hostile environment for customers is never good for business.

Source: Google

★ 1

FIX THE AC!!!!!

Source: Google

★ 1

This gym is unbearably loud, overheated, and increasingly indifferent to the member experience.

Despite signs and surveys referencing “quiet hours,” the music is cranked up to club level at all hours—even in areas that aren’t high-traffic. You can’t even hear your own podcast on noise-cancelling AirPods Pro. Multiple staff members have confirmed that the music is centrally programmed and cannot be manually adjusted—which begs the question: why even ask members for feedback?

After I submitted a thoughtful review through their official survey, I received a tone-deaf email from Rachel Weaver (Fitness Manager) telling me that the volume settings are out of their control. So why solicit input on something you’ve already decided can’t be changed? Either empower your staff to act on member concerns—or stop pretending you care.

The gym itself is also oppressively hot, especially in the cardio zone. No airflow, no AC relief, and no sense of urgency to fix it. Crunch used to be about listening to members and creating a welcoming space. That’s clearly no longer the case.

If you want a gym that values comfort, clarity, and responsiveness—look elsewhere.

Source: Google

★ 1

A crooked, shady, nasty gym that I think probably does illegal things constantly, including allowing phones in the sauna where you are naked and people could record you. They refuse to enforce their own no phone rules (not to mention I think California state law explicitly makes this a felony).

Crunch West Hollywood, in my opinion, has always been nothing more than a glorified bath house that happens to have a gym. Heck, even their own trainers would be doing the naughty stuff in the steam room. But let's be honest, the gym's basic functions and management have been crumbling for years and it's now, in my opinion, just a "take the money and run gym."

I am not a lawyer, but in 2021 when Covid was bad and we were slowly allowed back out, the health department in no uncertain terms mandated masks. A young woman at the front desk was informed by me REPEATEDLY, enforce your rules -- this is a health public crisis and you are required to comply. The gym did not comply, and numerous people did not wear their masks. I can't be certain, but I wouldn't be surprised if this helped Covid spread.

I am not a lawyer, but they constantly have problems with the AC. During one summer, it became so hot, I seem to recall people might have had potential health issues. When ripped about this, they claimed they couldn't get their landlord to fix it. They have numerous lawyers to bully & intimidate numerous labor board complaints and potential unlawful termination, but suddenly these strong armed lawyers couldn't make a crooked building landlord fix an AC? I don't believe it personally.

I am not a lawyer, but intentionally taking out the steam room was an implied condition of the contract. Now obviously they have some generic release in their, but contracts require good faith -- the gym could simply ban people having naughty action in the steam room (you know who you are -- stop). Instead, they just shut it down, it kinda seems like the classic legal example of an illusory promise or bad faith, both of which nullify a contract. And there's also the issue that the issue that the women's steam room remains open, which I'm not a lawyer, but doesn't that mean Crunch West Hollywood is committing gender based discrimination, which both state and federal law prohibit, but also would nullify the legal contract?

I am not a lawyer, but between myself, Zam, Josh, and another member David, many of us autistic customers constantly feel unwelcomed and and unaccommodated at the gym, which does sound a lot like violations of the California Disabled Persons Act (CDPA) and the federal law known as the Americans with Disabilities Act (ADA).

I am not a lawyer, but I seem to recall a number of issues with illegal legal practices. You may want to contact the California labor board to investigate these claims.

I am not a lawyer, but if you see a phone in the steam room or sauna, you should contact local police and the Los Angeles county district attorney. I cannot be certain, but a phone was pointed at me while I was naked. I felt extremely uncomfortable, especially given being repeatedly violated in other ways, and the gym refuses to do anything about it. They seem to think a naked guy being uncomfortable with a phone pointed at his naked body is an unreasonable concern. EVEN THOUGH THE SIGN SAYS NO PHONES...PERIOD, NOT KEEP IT IN YOUR POCKETS, JUST NO PHONES. PERIOD. NO EXCPETIONS. I am not a lawyer, but that seems like a violation of CA Penal Code 631 (but like I said I'm not a lawyer, double check me and ask someone who is a lawyer).

Simply put, Crunch Gym West Hollywood is just another crooked, shady place in West Hollywood. I regret ever renewing my membership. To my fellow autistics, Happy Autism Acceptance month. Never be ashamed of who you are. And to my fellow survivors of violence, next week is national survivor pride. It's never your fault, it's never OK, and getting help is the bravest thing you can do (like I'm doing now by reporting this).

Source: Google

★ 5

Source: Google

★ 1

i’ve been a Crunch member for around six months and travel often and pay for a national wide membership. I was in Los Angeles for a meeting and came to the gym in order to change clothes and not even work out was instructed that it would be an additional $10 charge just to use the bathroom. I was directed by a woman named Perisa to go use the public restroom out in the mall area.

Totally disgusting customer service. I will definitely be canceling my membership as soon as I get back to Austin, Texas, and want management to know people and policies like that won’t be accepted by hard-working Americans.

Source: Google

★ 1

There are some members who abuse amenities at this gym and instead of cancelling the membership of these members, they decided to remove the amenities so that no one can use them. Not sure why they think it is okay to punish all members. Will be canceling my membership. Very bad decision by management.

Source: Google

★ 1

They charge city members an extra fee to access this location. Not even a premium facility 💀 also not one ounce of testosterone in this gym. Please stay away from this place🤦🏻😂

Source: Google

★ 5

Bought a day pass for workout.

The collection of heavy kettlebells is great and it suits my need.

The front desk staff was nice and polite.

Source: Google

★ 2

EDIT: The steam room is now closed. Being an amenity we pay for, a feature of the membership, and part of what makes this gym a "crunch signature" ... this reduces the appeal of the gym. Debating on whether or not to change to Equinox or John Ried. Might be a better value.

This gym is 75% gay men. It’s also well-located, clean, two levels, it has all the equipment/machines/classes a person could want, and the huge locker room has a hot sauna & steam room. The people who work here are great. In terms of large West Hollywood area gyms that don’t cost a million dollars a month, this is easily the best.

Someone did brake into my locker and stole my wallet and phone. Then on another day someone stole my slides…. And then the other day someone stole my toiletries. So there is a downside. But I have a better lock now and I’m more careful with my things

Source: Google

★ 1

Not really worth it. You can get the membership around $55 a month. But within this range you can easily get another gym with more and newer equipment. And if you’re a gay people, this might not be a safe place for you anymore. Got assaulted by a homophobic person last Friday evening at the locker room. Already gave up on the management, they’re not gonna do anything for us.

Source: Google

★ 1

This is the worst location, tired to get the complementary pass that is offered online, and they don’t even offer it unless you join the gym. Such trash, and horrible customer service.

Source: Google

★ 5

Loads of new equipment and very spacious gym! 10/10

Source: Google

★ 5

Great facilities, very lgbtqia+ friendly, clean, really kind staff. A/C is back up. It's not crazy crowded anymore. It's lovely :)

Source: Google

★ 1

The weights are as fake as the people. The staff is a joke!

Source: Google

★ 1

people are so rude...employees..front desk... so unwelcoming! Forget training your abs, Train employees on People skills!

Source: Google

★ 1

Source: Google

★ 5

This review is for Crunch trainer, Michael. So grateful we had the chance to work together. My body changed noticeably in just a few months. Lovely guy on top of it all. Thanks again, Michael!

Source: Google

★ 5

"My Favorite Gym Experience – 10 Stars If I Could!"

This gym truly feels like a second home. The atmosphere is welcoming, filled with polite, goal-oriented people sharing the space, and it’s easy to feel comfortable here. Everyone is friendly, the classes are both fun and challenging, and the equipment is always in excellent condition.

Cleanliness is clearly a top priority, with staff and members alike keeping everything spotless. The vibe is just right—no elitist attitudes, no “meathead” atmosphere. It’s a community of people focused on their health and fitness in a genuinely motivating space.

The locker rooms are spacious, clean, and well-equipped, with private showers that offer quality products—perfect for scrubbing up after a great workout. Plus, the dry sauna and steam room are ideal for detoxing, leaving you refreshed and rejuvenated.

The trainers are fantastic too—supportive, knowledgeable, and committed to helping you achieve your goals. Beyond fitness, the gym is a great social outlet, perfect for making new friends or keeping up with low-key acquaintances.

If I could rate it 10 stars, I absolutely would!

Source: Google

★ 1

canceling membership is impossible until you cancel your card entirely. Place will give you fungus in your hair feet & skin… (Nizoral helps if you can’t afford seeing a dermatologist for a prescription ) wiping machines doesn’t help as I always wipe before & after use. Never had a skin problems till coming here…

Source: Google

★ 1

Hi Everbody, I hope you all read my review, but I do not recommend this gym! Especially their personal trainers! I was on a monthly plan, and I asked the trainer to stop because I was away for a while. Yet she still went ahead and charged my account over 1k of monthly sessions when I was super specific not to! She told me today that they can't refund my account! I tried calling the gym but they won't get back to me.

Source: Google

★ 1

I've been a member of Crunch Gym West Hollywood for 6 years, but the quality has drastically declined. It's not worth it anymore. I've been to many other Crunch Signature locations in NYC, and compared to those this one is by far the worst and should be considered none signature.

I come in the early mornings, and the front desk staff never greet members often half asleep or often on their phones or personal laptops. The bathrooms are uncomfortable, with creepers lingering around the showers and sauna, Equipment is old compared to any other crunch signature gyms and will not be replaced anytime soon. Barbells are, some are rusty and poorly maintained, they have old stretching mats and a lack of essentials like bands — often stolen and definitely not what you'd expect from a high-end gym.

Staff are dismissive when you provide feedback, and the AC barely works during summer with loud fans overhead make it unpleasant to work out.

There's a high turnover of personal trainers, and the new ones are rude to members and need training on customer service. Training clients while on their phones. Their suppose have a DJ in the weekends and that has been scraped.

I reported several issues to management, but they brushed it off. RR room is now off-limits to members and reserved for trainers only.

Source: Google

★ 5

Staff is friendly. Treadmills and machines are new and clean. Locker room is clean and well maintained. Big shout out to the manager Tara for being awesome and personal. She checked in on me when i had a rough day but asked her a question and it made a world of a difference for me. Thank you.

Source: Google

★ 5

Literally my favorite gym in LA. I moved to silver lake from weho and still drive here to workout. Everyone is friendly, parking is so easy, staff is super helpful. It’s always clean, fresh towels, machines have always been working and in great shape for me. Also very cute Halloween and pride decorations. EZ 5 star review :)

Source: Google

★ 1

Dear God,

Please explore other options in fitness. I was a member for about four years. When I decided to end my membership, the manager, management, and billing department sent me from one department to another in order to end my service, all the while continuing to bill me.

In business, it's the entire service from beginning to end that keeps customers and brings them back. In Los Angeles, there are a multitude of really great gyms. Let my experience advise you on your decisions.

Source: Google

★ 5

Source: Google

★ 1

Very disappointing gym, broken machines plus rude staff. After questioning why my balance was still due for those months when my member wasn’t cancelled during covid due to closure of gym I was still penalized and my credit was affected by their fault their own. Yet no help was offered and had to make a payment to remove it from my credit report. After trying to solve it for years. Stay away from this gym, you’ll get ripped off and there are way better gyms locally in the same price range

Source: Google

★ 5

This was gym heaven. I’ve been to over five crunch locations and this has to be my favourite. The layout is great - spacious and well organized. The gym was very clean. The washrooms were well kept and equipped with blowers, straighteners, and all I needed to get ready after my workout. I used a day pass a few times and would definitely return to this gym again. Too bad I’m Canadian 😂 but highly recommend going in the morning before 7 as it was quite quiet. There weren’t many squat racks but the machines made up for it

Source: Google

★ 5

I went last week and it was great. Well stocked gym and very high end. Apparently, too high end for me though! I've had a membership based in the downtown Long Beach location for over a year now, and when I needed to move to Hollywood for personal and professional reasons, I was assured by the staff there that I could use my membership here because I have the plus version. Apparently though, that wasn't true. I'm not sure how I got in last week, but apparently if you have a franchise membership you have to pay $10 every time you work out. I'm only saying this in case anybody else with a crunch membership thinks they can stop here to get a quick session in while they're in the area, or if they're traveling. Too bad, but it's a cool spot if you can afford it!

Source: Google

★ 1

Hi!
I had a very terribel experience at this place. Im from Denmark and visiting LA. I was staying at a hotel in West Holywood where i saw this fitness close to me. I found the website and saw it were possible to get a free 1 Day-pas for filling your mail and phone-number - so i did that. When i arrived i get told that it is only for citizens of LA that can achieve the free trial, which it didnt say anywhere on the site! Completely scam to afterwards charge me 35$ to train at a regular fitness.
I would never recommend anyone to go train at this facility.

Source: Google

★ 5

This place is big and not too crowded. Staff are nice. Most of the guys seem willing to let you work in on the more popular machines with them.

Source: Google

★ 4

Nice gym! Loved the dance class. Parking sucks.

Source: Google

★ 1

There are never enough clips for the benches and racks, nor are there enough bars. I have asked for months at the front desk and this never changes. It can't cost more than a month of one person's membership to have more than enough if things are constantly being moved around.
They've supposedly fixed the AC although they don't seem to run it. They have the fans unplugged or with no way of turning them on so it is always hot. There are no fans in the center of the gym where the majority of people are. It's disgusting.
No staff ever walks around to put equipment back in place.
The bathroom always smells like vomit.

Source: Google

★ 1

Source: Google

★ 5

Overall, Crunch is great value, has good equipment, is not too busy, and has excellent staff, classes, and personal trainers (BIG shout-out to Lauren, the manager, and PT Bridget). It's not too expensive and doesn't require you to sign a long contract.
I've loved every class I've taken - and they've all kicked my butt! I also enjoy a good steam room afterward.

They validate the parking for a few hours, and it's right next to a Starbucks,, CVS, and Trader Joe's #Bonus

(Dear Crunch... please do not put your prices up because I said you're good value!)

Source: Google

★ 1

Dirty.. Dirty.. Dirty

Source: Google

★ 5

Best gym in Weho. Equipment is fixed fast. Clean. Moderate price. Full fridge. Facilities beyond average. No comparison in the area. Well above the gym standard in the surrounding area.

Source: Google

★ 5

It's great place for exercise and fitness

Source: Google

★ 4

Great gym for women since it’s mostly gay men! Very safe and chill environment. The towels are a little small, but I appreciate that they have them. The free weight area is usually pretty busy, but a way around it is using the class studio when they’re not having classes.

I do wish they had more times for mat Pilates, the only time they offer doesn’t work with my schedule, but they have many HIIT classes for people who are into those.

The women’s locker room is nice and equipped with shampoo, conditioner, soap, mouthwash, qtips, lotion, hair dryer, flat iron and curling iron.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 1

Front desk refused to honor courtesy visit for a guest previously offered by my membership advisor.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 1

Do not go here.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Great environment and the workers there are very helpful! Definitely going again!

Source: Google

★ 5

Source: Google

★ 5

Meaw

Source: Google

★ 5

Source: Google

★ 2

Outdated equipment that needs to be repaired or replaced. Expected much much more from this place.

Source: Google

★ 3

Okay

Source: Google

★ 4

I’m a former 2017 member who moved to personal training and then to a gym closer to work in the South Bay until the pandemic. I re-joined (May 2023) after visiting several gyms in the area due to location, certain equipment, public health approach & the ability to pay for a year w/ some personal training perks.

1. Front Staff: The people attacking the front staff in the comments were likely doing that to them in person. Whether in 2017 or my recent return in 2023, I’ve never encountered a rude front desk staff member or really any staff member. I HAVE witnessed and experienced an occasional rude member.

2. Cleanliness measures: Crunch is way better with cleaning staff operating throughout the day and not just at night. I wipe down machines and mats and have seen more people do this at Crunch than my last gym.

3. Public Health: I like that this isn’t an anti-mask environment like the South Bay. There’s no judgement or comments if people choose to wear a mask to class or throughout the gym. I like the meter on the app to get an estimate on how busy the gym is.

My last gym in the South Bay had an outbreak and was very non-chalant, anti-mask and didn’t prioritize cleaning. I loved that gym, but there was an anti public health, anti-mask vibe. Crunch is my first indoor gym experience since 2021. I like that people can mask, there’s a meter to gauge busy times and lot of cleaning stations.

4. Personal training & nutrition products: I like my trainer and while the sessions are competitively priced with some of the independent trainers, there are frequent discount opportunities. I like the dot-fit products because of the NSF 3rd party testing. As a former supplement compliance person, I respect this organization. The company seems solid as opposed to many random brands. There are many options protein shake wise. The protein powder seems competitively priced. I really like the Calcium/Magnesium supplement. There are sales and it’s competitive with costs in the stores. In fact, it’s cheaper with more transparency than many companies in stores.

5. Classes: I really enjoy the dance classes and the yoga is great. I like the yoga room. The other classes look fun. I haven’t tried them yet.

Cons: Yes, the building had an air issue as someone noted. I was fine. It has been fixed and the staff made us aware and brought in portable air conditioners to help mitigate the issue. There was a sign that the building resolved this issue.

I recommend bringing your own hip circle band and hip thrust padding. There are often a lot of people and things get lost.

Source: Google

★ 5

Source: Google

★ 5

Parking lot then Level 2

Source: Google

★ 1

This gym is one of the worst I’ve ever been to considering the price for a monthly membership. From the sign up process, the whole experience has been terrible. The person signing me up promised a promotion and after I gave them the payment information they said that the price was only available at other locations so I had to sign up for the regular pricing without the promotion. They wouldn’t honor the pricing we agreed on. Then the gym itself.. the equipment is very old and half the machines make noises they shouldn’t be making. There are only 6 benches or so throughout the gym, so if you come in during busier times, prepare to wait for equipment. Lastly the atmosphere is not great. Most days they will blast music so loud that you can hear it through noise canceling headphones. If you ask them to turn it down, they will say that corporate mandated that volume. Some days too there is training groups at the cardio section so you have to suffer through a drill Sargent screaming at people.. in addition to the insufferable music. Planning on switching my gyms very soon.

Source: Google

★ 1

Terrible customer service, be careful with the over charge of your credit card even though cancelled membership. Unprofessional and rude front desk

Source: Google

★ 1

The one star just for the blonde girl at the front desk! Horribly rude , terrible customer service and condescending. She should be fired !

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 1

I'm going to cancel my membership if they don't stop playing their garbage music so loud I can hear it through my headphones

Source: Google

★ 5

Source: Google

★ 5

I've owned and operated multiple fitness clubs (franchise and independent label) for more years than I can count... all that is to say, I know how hard it is to maintain quality class instructors. And this particular location is incredibly impressive in the variety of classes it offers and the caliber of the classes themselves. Demetrius has put together a team of yoga, spin, dance, circuit, atb, shred, circuit instructors that is exceptional.
These instructors inspire and push you right up to the point you need to be pushed that particular day, without pressure or shame, but rather encouragement and self-empowerment. It's quite amazing actually. They truly care about the people attending the classes, trust me you feel it. Most importantly you leave with a feeling of accomplishment, a feeling of community, and a feeling of emotional levity. I actually used to lift weights exclusively and now, well I find that I'd rather spend that limited precious time we all have at the gym in one of these wonderful classes.

COLIN K is a gem of a person. He has meaningfully changed my life, way beyond just the physical gains for which we often initially come to a gym. I've grown in the way I deal with the world, both spiritually and practically. All of which is so much more important than how many lbs I curl or how many miles I run, and yet I find myself in the the best shape of my life.
I assure you, the rest of the instructors on the team are awesome as well. This gym really provides something for everyone.

*And please DO NOT be turned away from this gym because of this minor air conditioning issue, it is not that serious. The temperature in the gym is totally fine, in fact some areas I find are actually too cold. They are honestly doing the best they can, it is so apparent in their efforts. I can tell you from decades of experience, there is no temperature that will satisfy all the members of any gym, that is a fact.
BOTTOM LINE, here it is... I go to a fitness facility to sweat, to burn some calories, to smile, and to leave a better person than when I came. I think by now you all know exactly where I will be. Peace.

Source: Google

★ 5

THEY FINALLY FIXED THE DAMN AC!! ITS A WEST HOLLYWOOD MIRACLE!!! 😭

Source: Google

★ 4

Poor air conditioning. It’s very hot on the weight floor. Often too hot to do a full workout on many summer days; Potentially dangerous conditions. Gym manager was understanding & helpful and seems it’s a building owner issue. Hope it’s resolved soon. Update 8/1: some acknowledgement and changes seem to be implemented

Source: Google

★ 1

Rude staff, rude people, expensive, no AC, no free trial for friends. Needs serious improvement.

Source: Google

★ 1

DO NOT REGISTER, SIGN UP or even come as a guest.
This is the third summer that this gym has the air conditioner issue ( & it’s always summer in LA)
Same lies & excuses as years before.
They added 3 useless AC units which made the situation worst & it’s like a disgusting HOT YOGA.
Bring your tea bag for the water fountains.
For additional, the plaza’s elevators are always broken.
Trust me, drive less than 10 mins to get to another gym. Anywhere BUT HERE.
This gym doesn’t worth a dollar.
We just canceled our membership today.

Source: Google

★ 2

AC has been broken for 3 consecutive summers. Brought a digital thermometer to the weight room today (7/26/23) and it was 92.5 degrees Fahrenheit (see attached photo). You’ve had more than enough time (3 years) to fix this — it’s now unacceptable.

Source: Google

★ 1

Broken elevator, no air conditioning, crowded, locker room is a mess… see photos

Source: Google

★ 2

As far as amenities, this is best crunch I’ve been at. Towels and steam room and sauna are fantastic. The AC being broken is terrible. Because its not enough fans. And
With machines close together, people close together workout, makes it unbearable,
And hard to breathe. Didnt like the rate of pay for parking. Validation of your ticket doesn’t help with cost of pay.

Source: Google

★ 2

Feel the burn. Good classes and reasonable price for the gym. That said, everyone is texting while working out. Totez annoying.

Source: Google

★ 5

Source: Google

★ 5

I have been a member for about 4 years and I love it. The only gym I have found (and I have explored a lot) outside of the $250+ that has incredible classes and a regular gym with equipment. Yoga room, fitness room and spin room, which is perfect because I love to take classes and get my weight training in 2-3 days. Colin K is one of the best instructors I have ever had and I have been following him since the first spin class I took!!! His classes are challenging and his motivation in class is truly inspiring. I stay majority because of him. I also want to shout out Andrew and Demetrius for their great classes and always pushing me. These instructors are really special and make my Crunch experience what it is. Parking is easy, towel service, steam room/sauna/showers, everyone is nice and it is always clean.

Only down side is I wish the weight room was bigger and they can add more machines so there is 0 waiting. This can be an issue if its rush hour... leg machines are not available quite often. I hope one day they move into a bigger space and open one on the West Side too so I can go when I am traveling to that side of town. I want a Crunch everywhere. :)

Source: Google

★ 1

Great greet n judge setup at front desk

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

AMAZING GYM!!! I visit LA often and have been to many gyms in the area. Crunch is by far the cleanest, and has the best equipment! The manager Herman is so helpful , professional and friendly ! I can’t speak higher of the staff and location !!

Source: Google

★ 1

worst gym ever. i dont know how they let scammers work here but they do. i paid for personal training sessions and i was placed with chris lang even though i specifically asked for a female trainer. i didnt get any results with him, but the fact that this gym hired someone so shady says a lot about this gym. he was selling services and when i paid for his retreat he kept talking about - randomly quits this gym and ghosts me. thats right i paid him money for a service and didnt even refund it. not only that but i told crunch about this and they did nothing. saying they dont have his file when i know they do. this is the worst gym ever. this gym should refund me for all the money lost.

Source: Google

★ 5

Source: Google

★ 5

Brianna makes all difference, she is beyond welcoming and professional, always great to see someone who cares and has such a positive attitude.

Source: Google

★ 1

They claim my peak membership isn't valid at their facility. Something about this can't be legal since my membership says that I can go to any crunch fitness location.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Love Crunch ! Always a good pump

Source: Google

★ 1

no maneras.

Source: Google

★ 5

Source: Google

★ 5

Went in to inquire about a day pass for a visiting family member and had the best experience. Professional, helpful and finally a person who is happy while working. I’ll go back just for the staff!

Source: Google

★ 3

Recently moved to the area and had been enjoying this location for a few months until the AC died right as the hot months started. Been about 5 MONTHS now with no AC. I also read reviews about this happening last summer too. Seems like it annually stops working each summer, which is unfortunate.

Source: Google

★ 5

Source: Google

★ 4

I went to this gym for a day while out of town on business. This is a nice gym that has all the weights you need for a good workout. Honestly its one of the few "regular" gyms in the area due to its proximity to Beverly Hills. It was a bit crowded but I still managed to get a good workout in. I definitely recommend if you are in town for a few days.

Source: Google

★ 4

Source: Google

★ 5

Visitor friendly, lots of equipment

Source: Google

★ 2

Source: Google

★ 4

Central gym with all that was needed

Source: Google

★ 5

Staff is helpful and got me into my work out real quick. Day passes are reasonably priced

Source: Google

★ 1

On 9/29/2022 one of my best friends had all their belongings (car & apt keys, wallet, cash) stolen within minutes of entering the gym (he left shortly after arrival since the gym was overcrowded and his locker was broken into). He received no assistance with this incident from management and after posting this to social media, has received numerous responses on similar incidents and horror stories indicating that this has been a regular occurrence with members at this location. The only recommendation I will provide regarding this Crunch is to only take there what you are willing to lose...

Source: Google

★ 2

I’ve noticed that African American members do not receive the same level of customer service compared other members. The front desk staff readily greet white members when they come through the door and say goodbye to them when they leave, but often do not even make eye contact with me or my partner.

Source: Google

★ 1

the A/C has been broken for over year, at this point it’s laughable. mini a/c units do not solve the issue and i doubt they’ll fix it any time soon

Source: Google

★ 1

Don’t bother joining - it’s not worth it.

The focus is on sales, not managing and maintaining the club. For the second year in a row, the A/C has been broken all summer. The problem started in May, it’s now September, and no progress. They have a sign at front desk blaming the landlord. Under the lease, Crunch is responsible for the AC, not the Landlord. The club was recently closed for a day due to no electricity. The sign on the door sated it was out all over, yet Trader Joes, the theater next door and Salon Republic all had power. The power was out due to non-payment of the utility bill - Crazy! Management doesn’t care about unhealthy conditions like no AC, dirty locker rooms, and broken equipment. Sales are all they care about.

Source: Google

★ 1

Staff is rude.

Source: Google

★ 1

Don’t bother joining - it’s not worth it.

For the second year in a row, the A/C has been broken. The problem started in May, it’s now September, and no progress. Management doesn’t care, and can’t seem to make any progress on the issue.

Source: Google

★ 2

This location is kinda garbage compared to NYC. they raised my rate $10 last year without notification and again $10 this year, but they have not made any upgrades to the gym and their towel quality compared to other crunch locations is embarrassing. The air conditioning hasn’t worked all summer… gonna be tough competition once John Reed opens in weho fall 22.

Source: Google

★ 1

This gym has NO AC!!! Yep you heard that right! This gym has NO AC and management seems to not be doing anything about it! On top of how filthy this gym is, this is completely unacceptable and not worth the money anymore!

Source: Google

★ 1

The A/U has been broken for months**. It's cooler to work out OUTSIDE** then inside. $100+ membership to work out in what feels like sauna. There hasn't been enough actions to justify the cost. These aren't livable conditions and let alone working out** were still paying and stilling working out. COMPLETELY UNACCEPTABLE.

Source: Google

★ 1

Ac been broken for months. Too hot. Too busy

Source: Google

★ 4

Source: Google

★ 1

If you’re considering to signup in in this gym I highly recommend to think again. It’s been more than 3 months (basically since the heat started) that the ACs are not working and they are using few fans to in the gym.
There is no air circulation and it’s smelly and stuffy. It smells like sweat and damp everywhere .
And then the water fountains. The water fountains are on and off and when they work the water it almost hot. No matter how much literally every member complained nothing has changed. They try to tempt you to sign up so you can use the classes but it’s so hot in the classes that you won’t be able to breath.

Source: Google

★ 5

I had a great experience at the Crunch Weho lots of equipment for every targeted body part. I can see they are doing some renovations and I’m sure it will be even better when I return to the Weho location. The staff is super friendly. Towels were readily available no having to wait too long for anything. Overall solid gym.

Source: Google

★ 1

Great location, but poorly managed. Not a clean gym. Health and safety are not a priority.
More emphasis is placed on sales. Machines are outdated, but it's not the biggest issue. How disgusting the gym is is the major concern.
Machines, bathrooms, studios, and equipment are filthy everyday. Machines are always covered with dried sticky film first thing in the morning (5am).
There are no cleaning members cleaning or touching up throughout the day. Studio floors are often dirty.
Front desk and management are pleasant and their working quarters are clean, but the gym is beyond disgusting.
I'd highly recommend getting a membership elsewhere. It's not worth it.

Source: Google

★ 5

Great workout! Wide variety of equipment, friendly staff, not too crowded on a weekday

Source: Google

★ 5

Love this gym. Clean clean clean. Awesome staff, great classes.

Source: Google

★ 1

THE AC UNIT IS BROKEN STILL!
88 DEGREES INSIDE!
UNACCEPTABLE!

If it is outside of your control in getting it fixed then you need to rent industrial air coolers! I cannot workout in this heat! Corporate is useless!

Source: Google

★ 2

AC hasn’t been working for I don’t know how long. Working out there now that summer is here has become really unpleasant. Come on guys how long can it take to fix something that is so important for a gym to work properly?

Source: Google

★ 2

This gym is fine, I like the equipment, but what is wrong with the AC and fans not being on during the hottest time of the day. Makes my workouts so uncomfortable. Might start looking for a new gym just for that reason.

Source: Google

★ 5

Welcoming and helpful services, good vibes and energy, great facility and equipment

Source: Google

★ 5

I just enrolled this branch and Cody took Care of us . He was really helpful and cheerful, gave too much positive energy. We are so happy to enjoy healthy life w crunch 😀 Find Cody for enrollment.

Source: Google

★ 5

Great amenities and equipment, bonus points for the locker room and bathroom getting regular cleaning.

Source: Google

★ 3

Not a bad gym overall, but people here sit on machines on their phones - all the time. I've asked management to help with this, but they did not. Staff not all that friendly or helpful. Over-crowded at peak times and you can't get on a machine or space. Again, phones. Locker areas are super tight and claustrophobic. For the gym price, you get what you paid.

Source: Google

★ 5

Source: Google

★ 1

Truly pains me to write this bad review because I've been a happy customer of this gym for over 8 YEARS. Never had a problem with the gym itself and after reading all of the HORROR STORIES about canceling the membership I thought that as a valued customer for so long I would have a pleasant experience. I WAS VERY WRONG. The minute I tried to cancel because I was moving away it's like I immediately became an ENEMY that they would fight to try and get the last cent out. I cancelled months ago and had to contest countless credit card charges and block them from making random charges whenever they please. Got one new charge TOFAY OUT OF THE BLUE after months of not seeing anything. THIS IS A TRUE NIGHTMARE.
Also, that email they respond the reviews with appearing like they want to help is a joke. Used it repeatedly to get in touch and was a nightmare being rerouted from person to person. The managers at the actual gym couldn't care less and anytime I was telling them I had this issue they brushed me off telling me to call billing. Of course when I call billing they say to call the manager of the gym. It's like they have this very planned scam in place making people waste a ton of time hoping they get tired and get a few charges thru. After OVER 8 YEARS of bringing my business to this company it is a SHAME THEY WOULD TREAT A VALUED CUSTOMER LIKE THAT.
And to that person that will reply to this review with a standard "we are so sorry bla bla bla... contact us at this email bla bla bla..." NO people have better things to do than waste their time contacting you guys because you are making unauthorized credit card charges! You can deal with the credit card company tarting it as fraud, because that's what it is. Thanks!

Source: Google

★ 3

They charge way too much for closing at 8pm on Sat/Sun- those are Covid hours and no one who is busy on the weekends appreciates having their gym close at 8pm…

Source: Google

★ 4

Source: Google

★ 2

Facility worked great but couldn't work out due to not having a club specific membership.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Not enough space and equipment, they have one peck deck, one, not under good management, instead of worry about equipment they worry about people taking selfies on the locker room. Really?

Source: Google

★ 5

Spencer was
Great. Customer service was awesome

Source: Google

★ 1

Source: Google

★ 5

Oscar is the nicest guy ever. He’s so sweet and helpful. Give him a raise
I just moved to LA and never met a nicer guy.

Source: Google

★ 5

Source: Google

★ 5

Epic gym chain, the West Hollywood is probably one of the best in the country.
Huge amounts of parking, equipment (2 floors) and more classes that you could ask for!

The team on site here are amazing, SOOOO lovely! They always go out of their way to help, I’m a travelling member (my own club is in Florida) and i use this club a week a month most months and the team always so out of their way to make me feel like I’m home.

Deffo recommended!!!

Source: Google

★ 5

Awesome place. Talk to Lindsey if you come here.

Source: Google

★ 5

Crunch is the best! I recently had an odd issue with my membership at Crunch West Hollywood. Upon contacting customer service they were able to resolve my issue quickly and entirely. I have nothing but great things to say about Crunch!

Source: Google

★ 5

Source: Google

★ 5

Great location and lots of equipment available. The hours are good and the lockers/showers are regularly cleaned.

Source: Google

★ 5

The best cleanest gym!

Source: Google

★ 5

Source: Google

★ 5

Staff is super friendly, gym is well equipped with good variety of equipment and kept very clean. Good value. Recommend for weight lifting etc

Source: Google

★ 5

I went here for a trial yesterday ! Casey was great and gave me a free pass despite being on holiday ! Clean gym lots of up to date equipment. Did a pound class! Dance and drumming ! Super cool !

Source: Google

★ 5

Source: Google

★ 4

It’s a very nice gym. Very clean. Nice equipment. Friendly staff. The only thing you have to get used to here is the lewd and lascivious behavior in the men’s sauna! It’s constant and you have to really be careful about who you bring as a guest. Especially if it’s an underage minor!!

Source: Google

★ 1

Bunch of panzi mask Nazis
After 18 months of not being in gym I went today to reactivate my membership. I have to say that Casey was super nice and helpful.
I wish I could say the same for other staff and members.
My mask fell 2 inches below my nose and I was immediately apprehended by snarky gym members and staff. The worst experience I have ever had. I cancelled my membership on the spot. If you care about breathing and your freedom this is NOT the gym for you

Source: Google

★ 5

Friendly staff and a good variety of equipment

Source: Google

★ 1

Source: Google

★ 4

A good gym, and one of the better chain gyms in the area. Nice, big, clean workout area with lots of equipment. Sadly, a little crowded right now (Jan 2022) due to an influx of people from the 24 Hour Fitness. Has a live DJ some evenings that plays circuit music, so be aware. Locker rooms are pretty nice, or were (the 24 Hour Fitness newbies are starting to leave wet towels everywhere). Showers are very nice for a chain gym.

Source: Google

★ 5

Source: Google

★ 5

Big parking structure makes this place easy to get to. They provide clean towels in the front and offer a lot of weights and machines so you never really have to wait to use anything. There are 2 floors. Bottom floor had treadmills, a yoga studio, a clean bathroom and sauna. upstairs has a few different sections filled with .machines a free weights.

Source: Google

★ 2

It is a gym with good equipment and structure but very hot in summer I have to keep asking them to turn on the fans since the air conditioning is always under maintenance and the fans suddenly stop and then I have to go to the reception many times asking them to turn the fan back on. I've had my bank cards stolen from my purse twice in the lockerroom. plus a personal trainer sold me a monthly package of private lessons and stopped working at the gym the next week. I requested the refound and they denied it. They are forcing me to take classes with another personal trainer. and the 3 times I changed the unit I had to register again because the membership of one unit is not valid for another.

Source: Google

★ 1

Giving a 1 star only because I can't give a ZERO Star. Never coming back to this gym, even if they change management. Lacks full transparency. Only good note, at least they validate 😒

Source: Google

★ 1

EDIT TO MANAGER REPLY: Are you kidding me?!?! You are gonna say I "threatened you team, when I was reasonably upset that I didn't get a response for OVER A MONTH!?!?!!?!?? WHAT THE HECK?! It is a no wonder there are soooo MANY OTHER BAD reviews on your Google page, how embarrassing. The other gyms locally around here worked with my exemption forms with no issue and it was a breeze, I have already been able to switch to other gyms near by. THIS IS CRAZY! You can't just dump and cancel a loyal gym member out of nowhere for being reasonably upset for not getting a response for over a month! I called in and emailed everyday!

Source: Google

★ 1

Worst gym ever! I have special needs forms that needed to be approved and it took them over a month to get back to me after me calling and emailing everyday! Then they deny my request for my special medical conditions! They made me pay a huge fee to get in and not they won’t let me in and I can’t get my money back!

EDIT TO MANAGER REPLY: Are you kidding me?!?! You are gonna say I "threatened you team, when I was reasonably upset that I didn't get a response for OVER A MONTH!?!?!!?!?? WHAT THE HECK?! It is a no wonder there are soooo MANY OTHER BAD reviews on your Google page, how embarrassing. The other gyms locally around here worked with my exemption forms with no issue and it was a breeze, I have already been able to switch to other gyms near by. THIS IS CRAZY!

Source: Google

★ 1

If you’re looking for a gym where the ceilings leak every time it rains and they scam you out of your money, look no further!

Source: Google

★ 1

HORRIBLE gym! Management is totally indifferent. No enforcement of mask or vaccine requirement. Disorganized administration and billing. STAY AWAY!

Source: Google

★ 1

Check every single charge, this gym has some dishonest employees who will double charge or create made-up charges. It’s easier to go anywhere else - I have been a member for many years and now have to go to small claims court because of a made-up gym membership. If you are a member here watch out the same doesn’t happen to you.

Source: Google

★ 2

Source: Google

★ 1

Since September 2nd of last month, I have called to just put my membership on freeze so they would not charge me in October. Giving 30 day notice. Then I herd nothing so I kept calling and front desk put me through to voicemail. I put a block on my cc so they could not charge me. I herd from there billing department, I explained the situation they put me on three way call. Still put me through to voicemail. The billing department gave me Heathers email. I sent her a email no response.
I call leave her a voicemail no response.
Then I open my bank account to find that they changed the name on there gym to take the money out of my account. Very very sneaky and deceitful.
At this point I don’t want to be a gym member. I called and got another voicemail.
So I write Heather another email. I have now received a message stating my email is blocked.
I’m at lose of words of how to get refund and cancel my membership. I want nothing to do with this horrible, dirty practices, deceitful gym. All they have to do is speak with there members and things do t go this bad. Enclosed are my 1st email and her blocking me and my 2nd email

Source: Google

★ 1

I had to quit. Broken AC + strict mask requirements. It was ridiculous. And they patrol the floors asking ppl to pull their masks up while they almost pass out!

Source: Google

★ 3

Great place except A/C keeps breaking

Source: Google

★ 5

You don't realize how important a clean gym is until you've been to a gym during a pandemic. I was at LA Fitness before and never again! I cancelled after my first visit to Crunch Fitness! The gym is always very clean, they have great equipment and free weights, the people are friendly, lot of sanitizing wipes stations, and everyone seems very respectful about wearing a mask!

Source: Google

★ 1

They NEVER turn on the AC and claim for months now that it’s been broken. It’s like a sauna uo here during rush hour and they have the nerve to tell us to wear masks when we can even breathe and getting a heat stroke. I’m gonna cancel my membership soon. I would’ve earlier if it wasn’t for al the cute boys here. Definitely do not recommend this gym.

Source: Google

★ 1

I really like to workout here but right now I feel so unsafe even so I wear my mask I keep my distance which is hard because is so crowded special upstairs, besides they don’t have many housekeeping employees, specially male housekeeping, and this GYM is 95 % men’s so my friend told me that there is no way to see a male housekeeping mostly at night time and mornings is rare to see someone cleaning men’s lockers ,special the sauna seem unbelievable dirty and smell so bad . They really need to step up and have more cleaning people . Seems to me like there is no one in charge here anymore .

Source: Google

★ 5

Wonderful!

Source: Google

★ 5

Source: Google

★ 5

Nice and clean. Staff are very kind.

Source: Google

★ 2

Overly crowded, subpar equipment selection, and unfriendly staff. Only 2 weightlifting platforms. A crunch trainer was coaching someone deadlifting... I asked if I could use the squat rack and he said no lol. Makes 0 sense to hog up a huge platform like that (especially when it's crowded) when deadlifting can be done anywhere in the gym.

Source: Google

★ 5

Nice workout space with good atmosphere. Friendly people that welcomes you on arrival. The equipment is top notch as well and clean.

Source: Google

★ 2

This gym has good equipment but the issue is workers are always late in the mornings. Atleast once a week a worker is late and causes the gym to open way past its scheduled time. For the amount one pays it makes you question if its worth it. My opinion its not only reason I come here is my job is right down the street but ill be canceling my membership here and rather go down few more miles where the management is more on top of it

Source: Google

★ 5

Source: Google

★ 4

Wow

Source: Google

★ 5

Excellent staff, cardio, classes, weight area

Source: Google

★ 5

Joined a couple weeks ago. So far, great clean gym. Lots of equipment, friendly staff, personal trainers, clean towels!

Source: Google

★ 5

Source: Google

★ 5

amazing gym

Source: Google

★ 1

I like this this gym but their customer service makes it unbearable to be a member. I have emailed seven times, called four, and written three comments on their instagram. They say they'll respond in 24-48 hours. That's a lie. They haven't responded. It's not worth the hassle. Go somewhere else.

Source: Google

★ 5

Source: Google

★ 5

Nice people

Source: Google

★ 4

So Glad this place is open again. It may be bumpy getting everything going but so happy to see the friendly staff.

Source: Google

★ 5

Source: Google

★ 1

You can do better

Source: Google

★ 1

I cancelled my membership with Crunch Fitness on June 10th under the following California Law: California Health Club Studios Contract - Civil Code - CIV § 1812.85 section (c): I was owed $30.00 for a half month in March as well as $60.00 for the last month of my membership which I paid up front upon signing up (which was obviously never used). I received an email from Crunch on July 4th confirming that they would refund me and that it would take 2-3 weeks. I began following up with them in late July and then in August. They stopped returning my emails and it has now been 82 DAYS since I cancelled my membership and I still have NOT BEEN REFUNDED the $90.00 they owe me and AGREED TO SEND ME. Very disappointed in the way Crunch has handled this situation. Hopefully we can resolve the situation, otherwise I'll have no recourse except filing a small claims court case when e-filing becomes available again in the near future.

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

I just moved to LA, and I was looking for a place to workout that was reasonably priced and in a prime location. This gym checks all the right boxes! Great ambience, clean space, functional layout, towel service, and an amazing staff. Rob and Mike helped me sign up, and they were so incredibly helpful and kind. My only complaint would be that the lockers in the locker room require you to bring your own lock. There is plenty of new technology nowadays where you can enter in a 4 digit combo to lock your belongings, but hopefully that will be updated in the near future. Other than that, I definitely recommend this place. If you’re looking for a quality gym in WeHo, this place is it!

Source: Google

★ 1

They took money from me and I don’t even go there anymore. Fraudulent transactions lead to court cases! My lawyer will he contacting you!

Source: Google

★ 5

I have been a member of Crunch Sunset since it opened around 1991. My gym is a important place to me. Finally, we now have the best manager ever (Michael Morawski) running this gym. Michael has brought about so many improvements & upgrades that were sooo needed at this gym. He has a genuinely terrific personality with warmth, friendliness & professionalism all the way dealing with people & problems that come along with his position at this high demand “flagship branch”. He is truly passionate about his job & it shows every time you approach him & the same attitude reflects in the new staff he has hired making it a great experience. Thanks & keep up the good work Michael.

Source: Google

★ 5

Source: Google

★ 1

Staff needs to work on manners! Most of the staff that work at the entrance won’t even look up and acknowledge you’ve walked in the door.
Personal trainers don’t smile or interact with anyone but their client.
Who would sign up for personal training with people as somber as presented?
Cheer up Crunch at Sunset. As loud as you turn up the music you can still FEEL the lack of energy and enthusiasm from your staff.

Source: Google