★ 1

Source: Google

★ 1

The first serious issue was when my daughter’s necklace—a meaningful and personal item—was taken off by one of their temporary coaches and never returned. It was essentially stolen. I was never contacted, the necklace was never handed over to staff, and no one took any accountability. When I brought it to the owner’s attention, he was completely dismissive and rude. He offered no apology, no solution, and acted as if theft by his staff wasn’t his concern. That was a huge red flag.

The second major issue was when my daughter broke her arm. I personally went to the facility and handed in a doctor’s note explaining she wouldn’t be able to attend. Despite this, they continued charging me for the months she didn’t attend. When I asked for a refund, they claimed they couldn’t do anything because I didn’t send an email—completely ignoring the fact that I had spoken to them in person and provided medical proof. They still have not made it right.

What’s worse is that even some of their former coaches have said this place has a reputation for keeping money they shouldn’t and refusing to issue refunds. That’s theft, plain and simple. Between the stolen necklace and the money they refuse to return, this place has proven to be dishonest and untrustworthy. I would never recommend this school to anyone. They do not care about their students or their families—only the money.

Source: Google

★ 5

Source: Google

★ 1

I would highly advise against trusting anything they provide in terms of policies or documentation. They can simply make up whatever suits them and refuse to honor their own guidelines. If you're looking for transparency and honesty, this is definitely not the place for your child.

I would highly recommend avoiding this gym. We had a terrible experience with both the communication and honesty here. First off, when our coach resigned, we received no official communication from the gym — we had to find out directly from the coach. This lack of transparency is already frustrating enough, but it only got worse.

The owners' behavior was completely dishonest when it came to the competitive fees. They referenced non-existent "policies" to justify unreasonable charges, and when we asked for a clear breakdown, we were just met with silence.

We even requested a copy of the budget document as per their own “East Bay Gymnastics Competitive Teams 2024-2025 Season Handbook," but despite our formal request, there was absolutely no response. This is a huge red flag. It seems like they are more than willing to make up rules and completely disregard their own stated policies.

Source: Google

★ 4

My daughter had been in recreational gymnastics for a while, and we were so excited to join East Bay Gymnastics. At first, I would have given this gym 5 stars, but right after we started, there was a major change in the program. It took some time for the coaches to fully adapt to the new system, which was a bit of an adjustment period for everyone. However, the front desk staff was amazing at keeping us informed and explaining everything that was happening, which really helped ease the transition.

Despite the changes, my daughter absolutely loves her coach and has benefited so much from the updates to the lesson plans. She has grown so much as a gymnast in just a short time and has really started to excel. I’m so happy we stuck with it and would absolutely recommend East Bay Gymnastics!

Source: Google

★ 5

Our experience with the competitive gymnastics team at East Bay Gymnastics has been nothing short of amazing! After training at another gym nearby, my daughter wanted a program that could better support her passion for competitive gymnastics, and this gym has exceeded our expectations.

We know there have been a lot of changes at the gym recently, but it’s clear they are working so hard every single day to create a great environment for the athletes. From the moment we joined, everyone has been incredibly welcoming and friendly, making the transition smooth and positive for our family.

A special shoutout to Coach Kimmy, who has been a game-changer for my daughter. Her knowledge, encouragement, and personalized approach have already made a huge impact. Kimmy knows how to push the athletes to be their best while keeping the environment positive and fun. My daughter is not only growing as a gymnast but also as a confident and determined young athlete.

If you’re looking for a gym that combines competitive excellence with a supportive community, East Bay Gymnastics is the place to be!

Source: Google

★ 1

I wanted to share my bad experience over at East Bay Gymnastics. I wouldn’t normally post but I am truly concerned about the safety of our children at this place. After numerous complaints I cancelled last night.

There has been a change of ownership and the new team has no idea what they are doing.

The coach’s show up 5 plus minutes late to the classes while kids just sitting there.

In class they let the kids do running and jumping and land however they want.

They will let them jump of the beams however they want.

They do not assistant with handstands.

At this point I have witnessed to many close calls to let this continue and wanted to let our community know.

When we complained about this, this was what the management team said:

“Change does not happen overnight. It takes months to get coaches re-trained and to change a whole program.”

I’m sorry but our children are not Guinea pigs.

Please be aware this is not the same wonderful place it used to be.

Source: Google

★ 1

LONG STORY SHORT-DO NOT GO TO THIS GYM-SAVE YOUR MONEY AND TIME
I had an extremely disappointing experience at this gymnastics gym. The coaches were consistently late to practice, which set a bad tone for the entire session. It felt like they weren't prepared or interested in teaching the athletes, as they appeared distracted and disinterested throughout the practice. There was a serious lack of professionalism in the way the gym was run, and it made me question the overall quality of training being provided. I did express my concerns and were told that it takes “months of change to RE-TRAIN” staff and the entire program.
What was even more concerning was the safety aspect. The gym equipment wasn't maintained properly, and there were several instances where coaches didn't actively supervise the kids on more advanced apparatus, which made me feel like the environment was unsafe. It’s really troubling when you can’t even trust the staff to prioritize safety and proper form.
The staff, often made up of students or part-time coaches, lack the experience and maturity required to provide a safe and focused atmosphere. Coaches often seem more interested in socializing or attending to their personal distractions than in guiding the athletes through their training. This lack of commitment is evident when practice starts late or when athletes are left to work on routines/stations without proper supervision.
The gym itself often feels more like an afterthought, with equipment that's not consistently checked for safety or functionality. Athletes are sometimes left to their own devices, trying to figure out routine/stations or correct mistakes on their own because the coaches aren't paying close attention. The coaches’ lack of expertise and engagement becomes more apparent when they fail to address minor mistakes or overlook areas where athletes could improve. This lack of professional oversight creates an environment where the focus shifts from growth and safety to just "getting through the practice." The clear focus of this gym is to take the money from the customer/member at any cost rather than take in consideration of concerned parents to improve the cultures, environment and education.
I do not recommend this gym to anyone. There are plenty of other places that take both the sport and the well-being of their athletes seriously. There is a lack of accountability and missed opportunity for developing athletes in skill and growth. Its very clear that this organization is lacking LEADERSHIP or any business intelligence.
Do not let your children be the guinea pig to this gym at your child’s expense.

Source: Google

★ 5

We’ve had such an amazing experience at East Bay Gymnastics! My 5-year-old daughter looks forward to her class every week, and it’s been such a joy to watch her grow and develop new skills. The coaches are so encouraging and really know how to make the kids feel comfortable and confident while still having fun.

Since starting, I’ve noticed my daughter becoming braver and more coordinated. She used to be a little nervous trying new activities, but now she’s excited to show us what she’s learned—her beam work and little handstands are getting better every day!

What stands out the most is the positive energy at the gym. The staff goes out of their way to create an environment where kids feel supported and excited to learn. It’s more than just gymnastics—it’s helping my daughter build confidence and resilience, which we love.

I’m so grateful to have found East Bay Gymnastics. It’s been such a wonderful place for my daughter to grow and have fun, and I highly recommend it to any parent!

Source: Google

★ 1

Source: Google

★ 1

The owner is a thief and liar. Let me explain.. the head coach at the time, Coach Lisa, decided to leave the gym because of issues with the new owners, plus more things I probably do not know of, so I can't speak to that. However, what I can talk about is my personal experience. We decided to leave the gym in October and follow the coach since it was in the best interest of our daughter. Our daughter was thriving both physically and mentally under her leadership and that has nothing to do with the facility. In the meantime, we had paid our 2025 meet dues ($1,500) in August, for the upcoming meets in January, plus our daughter's custom competition leotard and warm-ups ($650).

Unfortunately, the owners would not refund for the meet fees, and would not give me the leotard we paid for.

My first mistake was withdrawing from EBG before picking up our leotard. I never assumed that the owner would keep the leotard, especially since it's custom and skin matched to my child! We paid, for it, they had it but chose not to give it to us.

The leotards arrived at EBG, on Saturday, October 5th - Most Optional gymnasts picked them up that day/weekend, we did not since we were out of town that weekend for a level 5 meet (my daughter will be competing as an optional in 2025).

Monday, October 7th - Head Coach announces she's leaving the gym

Wednesday, October 9th - We withdraw from the program. My mistake, I didn't think someone would be so vindictive to steal from a child. I should have got the leotard, then withdrew.

Friday, October 11th - I went into EBG with my daughter to pick up the $650 leotard we paid for.
Dennis' (owner) response - we don't have it. I don't know where it is. It's not here.

Then later hearing from another parent, he said he didn't know what he was doing with the custom leotards he still had but regardless they were the property of EBG now.

Now, how does that work out? In my mind when you keep something that doesn't belong to you, that's called theft.

(inner monologue).
Umm...okay, so you're just going to steal the leotard that I bought because you're so bitter that people decided to leave and follow a well-respected and loved coach?

Of course, we requested our money back that was being held for the 2025 meet season. The money is held in reserve until meets have to be paid for. Keep in mind that I requested the money back in October 2024, and the first meet of the season wasn't until January 2025. So NO MONEY was put towards meets at this point.

The response I received from the owner Dennis: He said my CHILD signed a CONTRACT stating the funds were NON-REFUNDABLE.

I even asked my daughter (11 years old), did the gym ever have you sign anything? Not that it would ever stand up in court, but I was just curious. As expected, my daughter said no, so he just LIED about it, trying to find a way to justify keeping our money.

You would think, this is a joke, or an exaggeration, but's not, I honestly wish it was. It's just an unethical person taking advantage of a family that made the best decision for their child.

People can't always control circumstances, but you can control how you respond to them. In this case, I just feel so sad, sad, that something would stoop so low, and have a lack of character and ethics.

When leaving the gym, I never asked for a refund for the rest of October's tuition, in my mind, that was a loss. Nor did I ask for the money that was being used for the current 2024 meet season (October - November). My daughter was in her level 5 season. I only asked for what was held in reserve, $1,500 for her level 7 2025 meet season, and the leotard we paid for but never received.

When signing up, ask yourself, do you want to support a business that is willing to do this to a family that's trying to make the best decision for their child?

Source: Google

★ 5

A few weeks ago I hosted my daughter’s 6th birthday at East Bay Gymnastics. It was awesome - they arranged everything. All I needed to do is send out invites and bring the cake. My daughter and her friends had such a great time due to the variety of activities they planned for the kids. The staff there was super friendly and really good with the kids. 5 out of 5 for sure!

Source: Google

★ 1

My daughter came to EBG competitive team two years ago after a really bad coaching experience at another gym. Training at East Bay had been a 360 experience with the caring coaching staff. My daughter has formed lifelong friendships as have I with the parent community. Recently, we decided to leave the gym to follow our beloved coach and we have been punished for our decision since. The new owner Dennis Havrilla has refused to refund fees that have been paid in advance of the season. In addition to taking my money, he has removed my daughter from the competitions. So what is he doing with my money? He is also holding hostage my daughter's competition leotard which I paid for, claiming he doesn't know where it is. At this point, he is being childish and vindictive and is only punishing my daughter. He is more focused on pushing the coaches to make his daughter compete at a higher level and calling the police on employees during classes. Steer clear of this gym lest you get caught in a litigious crossfire.

Source: Google

★ 1

I’ve been a high level gymnast here for many years and recently I made the decision to leave due to the lack of respect to one of the great coaches who has made the decision to leave. It’s a very unprofessional and unorganized company. If your looking for a competitive gym, I wouldn’t recommend here, if you are planning on coming here ask what the coaches actually qualifications are and do yourself a favor and google these coaches because everything there going to tell you is lies.

Source: Google

★ 1

**Disappointed and Frustrated**

I’ve been a loyal customer of East Bay Gymnastics for a while, but recent events have completely changed my view of this place. All of the coaches recently quit, leaving us without any qualified staff to teach the classes that we had already paid for. Instead of offering refunds or proper solutions, the management told us we could just train during open gym hours—not at all what we paid for. We understood that they were in a tough situation, so we were willing to work with them. However, what truly upset me is that we had already paid a $1,500 fee for a competition season that cannot happen without coaches.

Despite this obvious issue, the owners refuse to refund the fee, hiding behind a so-called “no refund policy.” The real kicker? We never signed any contract stating such a policy, and the owner can't even produce the contract they claim we signed! This dishonesty is unacceptable, and I’m beginning to see why nearly all the coaches quit en masse. It’s clear that something is deeply wrong with how this business is being run.

East Bay Gymnastics used to be a reputable option for gymnastics in the Pleasant Hill, Martinez, Concord, and Walnut Creek area, but that is no longer the case. With the current ownership, I can’t recommend this place to anyone. I won’t be back, and I suggest others stay away as well until things change.

Source: Google

★ 2

I am sad to give such a low rating, but I feel an obligation to let others know what is happening at this gym. It is under new ownership and unfortunately, the decline has been fast and furious. Once a thriving gym for artistic girls gymnastics, it is now practically empty. Our child was taking Acro lessons, which is a very specific form of gymnastics, and the qualified coaches for this sport have left. Also, the best of their girls artistic coaches have left the gym, which is really unfortunate for the athletes. It is a time of incredible turmoil and change, so just know that going in. If you are trying to start Acro lessons, I would pick a different gym. If your child is a lower level girls artistic athlete, this might be a good fit for you. I have not heard great things about the coaches that remain at the gym, but I have had no personal contact, so I will leave it up to you whether you want to take a chance. While we were at the gym, there were always way too many athletes per qualified coach, which highlights mismanagement at the ownership level. To me, it was always a safety concern and I never did see a plan in place to balance out the ratio of athletes to coaches. Ultimately it is your call, everyone has a different experience. In my opinion, the new owners say all the right things, but don't follow through on promises. I sincerely hope that changes because this gym was amazing and turned out college scholarship level athletes! Unfortunately, that is not the case anymore.

Source: Google

★ 5

Source: Google

★ 4

Food and service were great - except that is the first time I had fajitas without grilled onions! The menu lists onions as an ingredient so the chef forgot to include them - otherwise it would have been 5 stars!

Source: Google

★ 5

Awesome team!!

Source: Google

★ 5

Source: Google

★ 1

I wanted to sign my daughter up for classes so we went there and she attended one of the classes and she loved it and they told me that they would call me back and let me know about signing her up they never called me back I’ve called them multiple times and it’s just very unprofessional and it’s not fair to my daughter and I don’t know the reason why they wouldn’t want to have her there when she did excellent in the class. Very disappointing for the gymnastics side!

Source: Google

★ 5

Super friendly staff and excellent coaches!

Source: Google

★ 5

Excellent gymnastics. Professional, clean and my kids are actually learning a skill.

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

My daughter is 4, and has been at EBSA for over a year now. We love their pre-school program, and adore all of the staff. This is one of those gyms where they are really connected with the families. Everyone knows everyone by name, and the staff actually care about their athlete’s personal and professional development. The teach so much more than gymnastics. My daughter struggled with self-confidence and making friends. Now she’s a little social butterfly.

Source: Google

★ 5

She signed up for a beam clinic this morning for extra practice (45 min for $15).

Source: Google

★ 5

This is a great gym. They have good rec classes and a solid growing competitive program. It's relatively clean for a gym, but there is chalk dust that spreads out all over the gym from the uneven bars. They started a little ninja program here too so there are classes for both boys and girls. If your kid has a lot of energy, gymnastics is a great way to tire them out.

Source: Google

★ 5

Source: Google

★ 5

Awesome place! Used to come here for open gym on Monday nights. The old owner is my sister in law and this place was her heart and soul. Also having me come in to help! But was a great community and extremely clean & fun gym. Side note: learned how to do a running gainer here for the first time.
#gymastlivesmatter

Source: Google

★ 2

Not sure about the new ownership now. But previously, good instruction, although poorly organized,political, and henhouse of moms living vicariously thru their kids. A lot of backbiting, and the organization tolerated it.

Source: Google

★ 2

Source: Google

★ 5

Source: Google