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Gym Fitness center Indoor cycling Personal trainerAbout the Club
EōS Fitness is a place where you belong. From the serious athlete to the causal gym goer, our High Value. Low Price. (HVLP)® gyms are fully equipped to ensure you get the most out of each workout. EōS has a wide variety of amenities, including Group Fitness Classes, Cycling Classes, Personal and Small Group Training, Kids’ Club, The Yard: Turf Functional Training Area, Free Weights (up to 150lbs!) and an extensive selection of cardio equipment with our exclusive MOVEōS Cinema cardio room (watch a big screen movie while you workout!). With a high energy and positive environment, EōS Fitness is committed to providing a serious, but fun approach to your fitness goals. Ready to get moving?! Visit one of our locations for a complimentary tour.
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Reviews
mary L
★ 5
great classes and awesome instructors, clean, easy parking, friendly
Source: Google
a
★ 1
I really disliked my experience here, especially with Veronica. When I tried to get a 1 day pass for $30, she aggressively mocked me with a disgusted look, saying “you’d rather pay $30 than $1 monthly pass?” Um yes, Veronica, maybe learn how to do sales instead of intimidating your customers and scamming them
Think about why they aggressively push you for the “$1 deal” and read other people’s experiences. It’s all a scam. They say you can just call to cancel, but there’s so many other stipulations you have to follow. Even when you do, they’ll delay their process on purpose so you’re forced to pay the monthly fee after the grace period. This is predatory.
Aside from that, the space is not well maintained. It’s dark, musty, and really dirty. The entire process was unfriendly and unwelcoming compared to other gyms in the area
Source: Google
David Westenhaver
★ 4
Love this gym! You will too!
Source: Google
J B
★ 1
The manager was extremely disrespectful and honestly hostile. I was honestly shocked. One of the worst customer service experiences of my life.
Source: Google
Stephanie Sigler
★ 5
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Tina Austin
★ 5
I would like a personal email informing me of the switch from Golds Gym to EOS. Also, I would like to know the parameters that that includes what my membership entails what I can do at other EOS gyms or cannot. I did not get an email so I would like to be informed of this change and if you can call me.
Source: Google
Nathalie Bedard
★ 5
Great personal training, very clean. I hear they are getting new equipment and looking forward to that. Rosie rocks
Source: Google
Jay C.
★ 5
Nice clean gym with the best equipment and cardio machines too
Source: Google
Gerald Riley
★ 5
I enjoy the cycling space and methods over the practices of some of the other gyms I’ve visited.
Source: Google
Angelica Morales
★ 5
Pues el lindo experiencia para mejor tu cuerpo
Source: Google
Andrew Whittington-Biehle
★ 3
EDIT: On 15 November, I was contacted by EOS District Training Manager who informed me that she was able to resolve both of my issues. As frustrating as this process has been, I am very grateful to her for her help. It speaks well to her leadership abilities and commitment to her job that she called to speak to me. Again, I am very appreciative of her help.
I'd purchased a 12-week training program. I made the last payment on this program on 24 October., $324, fulfilling the $1944 total that I had agreed to when I signed my program contract on 15 August. On 31 October, I explained to an eos associate at the Arcadia Gym named, that since my original trainer suddenly quit, I no longer wished to continue my training program. I explained that I did not want to work with another trainer and that I just wanted to terminate the sessions. She said she understood. I left thinking that I had successfully terminated my training program. On 07 November, however, I was charged another $324 for 4 more sessions that I do not want. On 08 November, I spoke to the training manager, to ask that she make sure my training sessions be terminated and refund the $324 charged on 07 November. She said she cannot process the refund and that she would have to ask her district manager. I expect this refund. I should not have to pay $324 because their associates do not know how to follow through on a customer's request. I also think it is an example of poor customer service that they do not have someone on-site who is authorized to process refunds when one of their employees makes a mistake. I have filed to refund requests through the EOS customer service site but have to receive any response to my inquiry. On 13 November, she stated that I was supposed to have given them 10-days notice prior to the termination of Service Agreement. This was not explained to me on 15 August when I signed the contract, nor on 31 October when I went to cancel the Agreement in person.
Source: Google
Yvonne Tapia
★ 5
I love it! I just wish the jacuzzi was back on ?!
Source: Google
Raymond Mojica
★ 5
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weiling xue
★ 5
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Shelia
★ 5
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Emmeline Ye
★ 1
They closed an hour early today at 9 instead of 10pm without any notice at all…why??? Such a waste of time and so disrespectful to our time
Source: Google
hiroko suzuki
★ 5
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Phillip Hsu
★ 5
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lupita m
★ 2
One of my cycling training took place here and I drove from San Diego to the gym for the whole weekend and the womans restroom was not clean and very disappointing. The showers were broken, floors dirty, toilet worse didnt work well. The elevator didnt work and this location upstairs. The only great thing was food court near and employees were okay! Not great customer service
Source: Google
Ted Mathews
★ 5
Great environment! Great trainer(Rosie)! Great workout!!! Rosie is AMAZING!!
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Jay Iinuma
★ 5
Clean facility with lots of equipment and nice people
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Raymond Rangel
★ 5
Gold’s gym has been a godsend.
I workout early in the morning, 2 hours later I’m a new man!
Source: Google
RKeller
★ 5
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Willie Aung
★ 5
cleanest gym i’ve been to
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Sela Nazarian
★ 5
Great place to workout. Clean and machines updated
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Olga Cortes
★ 5
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Tim Price
★ 5
Great trainer who always pushes you hard but also helps when needed.
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Richard Lu
★ 5
The spot is clean and decent amount of people. Under new management!!
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Raquel Meraz
★ 5
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itzel perez
★ 1
Have low expectations. They also harassed my friend that worked there. The people who harassed her were not reprimanded.
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Arthi Karthi
★ 5
Great experience. Excellent coach
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Stephen Sola
★ 5
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Akil Akil
★ 5
So far so good
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Miranda Waddle
★ 5
This Gold's Gym is very nice. They have good classes and I love the cinema they have. Miranda is a great trainer! I wish they had a pool at this location.
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Bree
★ 5
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Debbie Struthers
★ 5
Golds’s has great instructors and supportive environment!
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Eric Lee
★ 1
I would like to cancel my membership, however your website is not working to request cancel from yesterday. But all the other functions are good. Wired ~~~ You don't let people to cancel membership?
Source: Google
Rosie Hinestroza
★ 5
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Loretta Armenta
★ 5
I absolutely loved my first time experience with Gold Gym in Arcadia CA. I’m beyond grateful that your company (Gold Gym) came to my work place to share all the benefits that are offered through your company. I appreciate the helpful advice, support and suggestions. I can’t wait to see my results in two months. Thank you again for everything but, more importantly for taking good care of a new member. Loretta Armenta
Source: Google
Sebastian Francisco
★ 5
Es muy limpio, y me gusta mucho
Source: Google
Joe Doctor
★ 5
Dairy Queen, helpful staff machines and weights clean and working well
Source: Google
Eddie Espinoza
★ 3
Good facility, clean. Price is just a bit too much compared to other gyms around the area. Also other gyms have better hours of operations with lower costs.
Source: Google
Fred Luna
★ 2
Decent amount of equipment spread out evenly. Dead in the morning at 5am. Super disappointed with bathrooms. I arrived at 5am and found the restrooms dirty. Unacceptable especially since it’s not open 24/7. Equipment is also dated. Needs a refresh and to be cleaned. Won’t be returning. Good luck. No one had used the restroom and this was from the night before…
Source: Google
Aunjel Adams
★ 1
Horrible gym horrible staff, the staff breaks all kinds of harassment HIPPA and OSHA laws and policies they are supposed to follow the staff at this location needs to be investigated and fired from the front desk staff to the cleaning/maintenance crew.. I was singled out and disrespected and not treated as a paying member and adult ...I still haven't gotten a revoke membership email and my money back like the regional manager told me after our heated conversation that he completely disrespected me in as if I was his child I'm a 37 yr old adult who stands up for myself I don't let anyone bully me staff or no staff, their staff also sent people to antagonize me on the gym floor during my workouts. Like I said the staff needs to be investigated and fired ...
Source: Google
Yessenia Martinez
★ 5
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Sherry Shi
★ 2
this gym gets more dirty, dust is everywhere. Not as good as a few(3) years ago. Not sure if the management has changed, because I notice people are less than before, few of my friends left here to other gyms, 3 out of 6 water faucets not working properly. It used to be a mid to high-end clean club. Not anymore sadly =(
they used to provide towels and disinfectant, paper towels are full,(now paper towel often not refilled), some employees stood there as if a statue or chatting with each other. All biz goes downhill because of bad management. Hope someone do a better job to manage this gym.
Source: Google
Paulo Garcia
★ 5
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Beth Brady
★ 5
Golds Gym is fabulous! They try very hard to keep you happy. The folks that work there are wonderful and very helpful! Joan a trainer helped me get going at 67! Things get broken however you just need to ask and it gets taken care of quickly. Very clean and constantly being clean. Lots of choices for working out!
Source: Google
Kornelius Subadya
★ 5
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Maetrix Fitten
★ 5
Professional atmosphere, available equipment. No ego vibe in the gym. Great job guys 👍👌
Source: Google
KRISTINE CHEN
★ 1
I like the theater room but there’s no sound so I couldn’t watch the movie. There should be subtitles to g sound is too low.
Source: Google
Xin Zhou
★ 5
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Danny Gin Tan
★ 5
Saturday past lunchtime is the best time too start weekend workout. No waiting for equipments, subtle crowd and cool ambiance.
Source: Google
Kay Deng
★ 1
Watch out for gym salespeople upselling their PT packages and whey products!!! Make sure you read the fine prints and don't let them influence you to buy in any packages. Try out one class first before purchasing it. I had a circumstance where I'm moving and they won't refund me the remainder of my PT classes that I won't be using. It's like $900 worth of pt classes. Not even a partial refund bc I've already used 1 class in the package. My options were to transfer it to a friend w an active membership or cancel my membership and pt package.
When I decided to transfer my classes to another gym member, it's taking a long time to complete the transfer and cancel the membership. I thought they can do the transfer over phone and they will take care of it after writing an authorization statement for the transfer. But they sent me a link to register and manage the membership on my own. It was a really confusing process just to do the transfer and close my account.
Their service wasn't helpful at all and I highly recommend you reconsider this gym before purchasing. There are lots of other chain gyms out there with more flexible policy and much helpful services.
Source: Google
Sergio Elias Algua Quino
★ 5
Esta bueno... Más la máquinas están en buen está
Source: Google
Unicorn DE
★ 5
Very clean gym left 24 hour fitness for Golds as the machines and sauna and pool have been out of service for 4 months and the locker rooms ans showers are filthy dirty, golds gym locker rooms are emasculate only shower curtains need to be changed overall, i made a better choice choosing Golds over 24 hour fitness gym.
Source: Google
Lucy Gan
★ 5
Took my first class this morning and had a good workout
Source: Google
Liya Yang
★ 5
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Jenny Suen
★ 5
Sergio was nice enough to let me in with the other elevator. Your regular elevator was one.
Source: Google
Michael Parisi
★ 5
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Michelle-lee Ahye
★ 5
Recently joined this gym and I love it has all the necessary machinery that I need it’s clean and the staff is friendly
Source: Google
Junaid M
★ 5
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Branli Saquic
★ 5
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Brigsangab Brighet
★ 5
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Rob Suarez
★ 2
My first experience at Gold’s in Arcadia:
The first machine was broken (butterfly). No warning sign and no caution tape around it. The second was the benchpress, which was crooked about 5inches where you place the barbell. The 3rd was an incline benchpress, the seat was held up by a 45lb plate. So I went to a standard adjustable bench and couldn’t adjust it because the pin was broken.
I kid you not…
So I worked on legs.
My first experience was quit unpleasant. I don’t understand why there’s no tape or signs on these machines. Or them simply being fixed.
As a new member, It’s kind of embarrassing for a gym to have this many machines broken.
I hope to see them fixed next time.
Source: Google
Charles Leung
★ 5
Well maintained facility . Good and friendly staff
Source: Google
Nisha Sheree
★ 5
This is my home away from my new house 🥰🤸♀️🫶🏼
Source: Google
Mark Pallette
★ 5
Great staff and a fun cinema room where you can work out. The equipment is well maintained. My favorite piece of gym equipment was broken but they fixed it the next day.
Source: Google
Arthur Rosales
★ 5
The gym is clean and the exercise equipment are all in good working condition
Source: Google
Yeka Leal
★ 5
Estuve en zumba y sin duda la mejor experiencia 😍😍😍 seguiré me motivo mucho
Source: Google
Art Perez
★ 5
Everything is clean and organized. The only thing I would recommend is having the music a bit louder.
Source: Google
Oscar Reyes
★ 5
Good vibes Only
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Jo Wms
★ 5
Very inviting, member centered, clean facilities and friendly staff…excellent!!!
Source: Google
Hanna Sint
★ 5
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pedri xxxxx
★ 5
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Ben Clarke
★ 3
Too loud distracting music
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Maria del Carmen Gonzalez
★ 5
Nice location, inside is a large rooms
Supervision needed in bathrooms
Or reminders take care of this bathroom
Clean after yourself
Source: Google
Ilan Michel
★ 1
It used to be good, but it’s going downhill really bad. Equipment takes weeks to get repaired. The elevator has been broken for months now. They keep moving the equipment around and it gives you no space to workout. Not sure whats up lately but the only thing attractive about this place is the $20 a month membership.
Source: Google
sandar
★ 5
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Elitza Paulina mrurillo Urbina
★ 5
Excelente
Source: Google
Juan M. Zorrilla
★ 5
After beating myself up for the past few weeks with just two 25lbs dumbbells I decided to join Gold’s Gym today and it’s been a long time dream to workout in one these gyms, ever since watching Pumping Iron back in my younger days. I will take this experience to the next level. Thanks for pointing me in the right direction. Thanks to the staff members that help me in the process. Great facility.
Source: Google
Gary Perez
★ 5
Great facility!! Enjoy working out there.
Source: Google
Rachel Rose
★ 5
Clean, great teachers, especially Christine, she is amazing!
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W Koga
★ 5
Front desk staff are exemplary
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Angela Brandonisio
★ 5
Always a safe place to work out. Good parking . And friendly staff
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Alston Ho
★ 5
This is good. Sehr gut. Mazel tov. 马泽尔托夫. L'chaim (לְחַיִים). Kutlarım! Tebrik ederim. Tous mes compliments.
Source: Google
Montana Volby
★ 5
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C C
★ 5
I’m seeing improvements in regard to cleanliness in the women’s toilet rooms. Keep up the good work Gold’s Gym Arcadia.
Source: Google
Winnie Ju
★ 5
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Jesse Caseres
★ 5
Gym life has helped transform my body and mental health that I can come to the gym to work and decompress. Thank you
Source: Google
Carmen E. Recinos Kalil
★ 5
Environment amazing great staff 🥰🙏🏻
Source: Google
B McK
★ 5
The machines that I wanted to use were available, clean, and working well. The staff was friendly.
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Christopher Young
★ 5
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jesse diazleal
★ 5
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Alice Chen
★ 1
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Rosa Pai
★ 5
I like the Zumba class with instructor Rena. She gives clear instructions during the exercise.
Source: Google
Xiao He
★ 5
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nuttella_puppy
★ 5
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Colin Seow
★ 5
I like the convenience of the location being at the mall. The facility is clean and well maintained. The stall always greet you with a smile. It’s usually not crowded like some of the other gyms I’ve been to.
Source: Google
Rene Diamante
★ 5
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Joce
★ 1
I visited this Gold’s Gym today to try a free pass, as I had a membership over a year ago at a different location in another state. I registered for the pass online, but when I arrived, the front desk person seemed confused.
A staff member (bald guy) then offered to show me around but mentioned that since I had a past membership, I technically wasn’t eligible for the pass—though he would “let me.” I had never been to this specific location and was simply looking to see if it would be a good fit. When he asked about my experience at my previous Gold’s Gym, I mentioned I just wanted to work out quickly rather than take a tour. At that point, he told me that because I declined the tour, I could no longer use the free pass.
I found this policy unreasonable and unhelpful. Typically, gyms allow free passes without requiring a tour. If a tour is mandatory, that should be made clear upfront. Overall, the experience left a bad impression, and I won’t be returning.
Source: Google
Matthew Odemis
★ 5
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Hair Connection
★ 5
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jiaqi Tong
★ 5
David helped me yesterday with signing up the membership. Efficient, friendly and helpful!
Thank you Gold's Gym Team!
Source: Google
AmazingButters
★ 5
Better than LA fitness, all the employees are cool too. Just be a decent person and you’ll be fine. AND it’s at the mall. Strategic location, new favorite gym
Source: Google
Aayush Gupta
★ 4
The gym has a decent selection of equipment and a clean, well-maintained environment. There’s a good variety of cardio machines and free weights, but the availability of benches and Smith machines is quite limited.
During peak hours, you may have to wait to use them, which can be frustrating. The staff is friendly, and the overall atmosphere is motivating, but adding more benches and Smith machines would improve the experience.
Source: Google
Rose Baroutjian
★ 5
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Inhuman TTV
★ 5
Clean and organized
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togilau ugaitafa
★ 5
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Tin Arm
★ 1
Billing problems. Broken equipment. No parking. Rude staff. I’m changing gyms.
Source: Google
Marilyn Arellanes
★ 5
I give the gym 5 stars because of their cardio cinema room and the staff who greet you at the front desk. A few of them shine from the rest.
Source: Google
jaime sarmiento
★ 5
N/C
Source: Google
Claymore
★ 5
The staff is great, very welcoming, always ready to assist and answer any questions…
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etheledu
★ 5
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A li
★ 5
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Danny Aguilar
★ 5
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Paula Berg
★ 5
I took a Les Mils tone class first today from Pablo. I really like the format of this class. I am recovering from a sciatica problem, so I just did what I could and still got a sweat on. I also took Zumba after the tone class. Pablo is a good teacher and very energetic.
Source: Google
mimicathychan
★ 5
clean, friendly employees
Source: Google
Jacky Diaz
★ 5
Great gym! Has everything I need
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ozzie del fierro
★ 5
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Han
★ 5
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Phech Ngo
★ 5
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Dmytro Adamov
★ 1
Gold’s Gym Arcadia: The Worst Customer Service Experience
It happened on a weekend, and to be honest, I didn’t know the gym closed at 7 PM on weekends.
I arrived at the gym around 6:30 PM, changed, left my backpack in a locker, turned up the music in my headphones, and started warming up.
As I was doing my first set of the second exercise, an employee approached me and said something. It turned out he was informing me that “the gym is closing in a minute.” I was surprised since there were still other people working out.
I decided to quickly finish another set and leave. However, as I was doing my last reps, the front desk employee came back and repeated that the gym was closed. I grabbed my water bottle and headed toward the locker room.
At the entrance to the locker room, the employee pointed to the exit and told me to leave. I took out my headphones and asked what he wanted. He once again gestured toward the exit and told me to go there.
I explained that I needed to get my belongings from my locker. He still insisted I leave. Shocked, I asked if I was supposed to just leave my things in the gym. To this, he repeated that they were closed.
There were still other people in the locker room, and I was not the last person in the gym. I grabbed my backpack and, without changing, headed for the exit.
When I saw this employee again at the front desk, I told him that he had no right to speak to customers this way. This is where it got even more ridiculous: the employee, threatening to cancel my membership, demanded my name and last name.
I told him I would only speak to the manager because his behavior was completely inappropriate. He continued to threaten me. I demanded the manager’s contact information, but he refused to provide it. He even threatened to call the police.
I calmly told him that he could do whatever he wanted, but what exactly would he tell the police? I asked for the manager’s phone number or email several times, but he claimed the manager was “on vacation” and once again threatened to cancel my membership.
At some point, I realized I was just wasting my time and energy with this person. The employee’s name is Nathan Quevedo (customer service representative).
I will cancel my membership myself and demand compensation because this gym completely demotivates me from working out.
I’ve been to almost every Gold’s Gym location, and the friendliest and most professional staff is at Gold’s Gym Hollywood. Why can’t all the gyms be like that?
Gold’s Gym Arcadia is a disaster. Constant problems. Once, they even brought my friend to tears! This is the worst gym, and I strongly recommend avoiding it.
Source: Google
Yusoff Thaimas
★ 5
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na na
★ 5
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Eric Sherman
★ 5
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Elizabeth Grubbs
★ 5
Been working out here for a while, it was a really convient gym as I work at the mall. The hours are great and I got a really good deal on the membership. I pay less than what I paid at 24/hr and still get all the same perks. Only wish the location had massage chairs as that was my main incentive for going to this gym. I should have done my research better prior. Locations are very spread out the next closes are West Covina and Glendale which isn’t worth the drive for me. Other than that I only have good things to say. Staff is helpful and friendly and always greet me on my way in. The gym is very clean and not as crowded as 24/hr despite being smaller. I also really appreciate the strict dress code and conduct guidelines as at 24/hr I would see things I did not wish to see and feel uncomfortable. Their classes are really great and they have a large selection. Since my plan includes classes I can pick which ones I like that fit my schedule that day or just so a solo workout. When you go in for your first time you get a whole tour. Heads up the BMI check and the personal trainer free session is where they really try to sell you on things so I just kindly declined both. As far as workout options they have a great selection for cardio and weights. The stretching area outside of the studio is a bit small though. Bonus is that I can plan to use the studio room when it’s open for stretches. The cinema room is really cool aswell, you can watch a movie or a game in this theater esc cycle room. Locker rooms are always very clean, super appreciated! So far my favorite gym after being a member to both la fitness and 24 hour. Biggest improvement over all would definitely be the cleanliness factor.
Source: Google
Jesus Ivan Garcia
★ 5
Great gym, all equipment is maintained, plenty of cardio machines, free weights. Showers available, large locker rooms.
Source: Google
Adriana
★ 5
Friendly staff, who wants to help. The gym is clean. So far good experience.
Source: Google
Sarai Oseguera
★ 5
Great gym. Friendly staff. I find they have everything needed to be able to get an effective workout done. Very clean. Great layout and not overly busy. Definitely worth the monthly investment.
Source: Google
julyann lee
★ 5
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William Chen
★ 5
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Davette Robinson
★ 5
Good instructor, good instruction, good facility
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FER FLO
★ 5
💪🦾🔥
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Thomas B.W. Nicholson
★ 4
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Morris K. Tung
★ 5
Exceptional and professional front desk stuffs and great facilities!
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Xiaohong Shan
★ 5
Staff is very helpful; Zumba class is great!
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jyoti rana
★ 5
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hakase0618
★ 5
Clean! Really well organized , my favorite gym so far
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Kenia Murillo
★ 5
Love this gym 🩷🫰🏻
Source: Google
Julian Mata
★ 1
Girl with the braids at the front desk during the morning shift is not only rude but passive aggressive. I’m constantly ignored when trying to check in. She’ll pretend the phone is ringing, pick it up then leave and someone else has to help me. I don’t know what her issue is but this happens almost every time I come in. Every other associate there is always helpful, it is only her. She needs an attitude check. I’ve also scrolled down the reviews and see I’m not the first to complain about her. I hope management sees this and addresses the issue and possibly re train her on how to be a civilized human being.
Source: Google
Karen Cook
★ 5
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Mark Oliver
★ 5
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Jasmine Gonzalez
★ 5
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Jo C
★ 5
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Gabriel Jimenez
★ 5
Only good things to say. I’m fairly new to this facility and though I have challenges getting myself to the gym, speaking to Will the general manager helped motivate me. I signed up for personal training to give me the confidence I need to make the gym and specifically just health a part of my lifestyle. I appreciate the warm welcome from the front desk staff as well. Thank you !
Source: Google
Maziar Ohadi
★ 5
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Adam Rillorta
★ 5
Great gym. Please keep up with cleaning the bathrooms. That's my only complaint.
Source: Google
Neiko Padilla
★ 5
GREAT SERVICE! Front Desk was very friendly & the gym equipment was clean.
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Monica Montes
★ 5
The classes are fun!! You get a workout. Loved lifting and watching a movie. This gym never disappoints. 😊
Source: Google
Ossie R
★ 5
I always enjoy Bokwa although I’ve been doing Bokwa for a long time Angie always keeps her class fresh, new and invigorating.
Source: Google
raoul caragao
★ 5
I Originally called in.
For a question regarding the tanning policy with active and fit. Philip, the person that answered the phone at the Arcadia.Gold's Gym answered my question.And I told them about active and fit Briefly. He asked me a question of how much I paid monthly for it.
And he told me if I was
past customer That we had a special offer For me to get me back in there. I.
Said wow that's a great price.It's lower than what I get an active infit.So he told me the problem with that's going on and I took. If he didn't ask me those questions I would not Known about this special.You save me money and I'm able to take a guest with this new membership.And that's something I couldn't do on the old active and fit that I was in. I appreciate philip for doing a great job!!
Source: Google
Youyi Zhang
★ 4
I like how clean this gym is, and although it is small there are still plenty of machines to use. I haven’t been here for long, but I can already see the gym community is very welcoming as well.
Source: Google
Shiny Lee
★ 5
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qiu feng
★ 5
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Alexander Tecson
★ 5
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lau Tammy
★ 1
The first day I joined, I wanted to return! This is so bad! Many equipment facilities are very old and rusty and almost hit me, there is no disinfectant wipes, very dirty and smelly, there are not many equipment and even a few are under repair
Source: Google
Larry Bottala
★ 5
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Stacey Smith
★ 5
I enjoy Friday night zumba, the instructor makes the class fun, she changes the set up of the class before each song, she has a creative fun dance step to each song. Yoga classes are great! A good stretch does the body good. Gold's Gym is one of the few gyms with the precor stretch and the safety straps still installed, which is helpful.
My dislike, they change staff often
The spa has been under construction forever.
Source: Google
B
★ 1
My complaint is for Azaliah at the Arcadia, CA location.
I’ve been a member with Gold’s Gym since 2021, even having referred 4 different people to join. Because of this, I was offered the 3-year no payment promotion: “Refer 3 people, get 3 years free.” Unbeknownst to me, that 3 years has been up for the past 15 days. I showed up to the Arcadia location 5 AM this morning (November 13th, 2024) and was told by Azaliah that I would NOT be able to get in because I owed $70 (mind you, my monthly bill was always $19.99 before the promotion). Aside from the fact that this amount was so high, I did not have time to get into the details of the fees and was not going to pay it until I can get those details at a later time - again, it’s 5 AM. Still, after explaining to her the promotion I was on, not having received ANY sort of notification beforehand, and it being 5 in the morning, she was completely apathetic, impassive, and impolite. My loyalty to the gym was not taken into account - instead, I was treated as if I was someone who would not follow up later and make the proper payment. She also claimed that I did receive notification, yet, she had nothing to prove this. I definitely get the birthday emails - nothing else regarding upcoming payments or the expiring of my promo. No missed calls or voicemails or texts. Aside from the lack of communication on their part, she could not grant me 1 hour to work out, considering the time of day and my loyalty to the gym.
With Azaliah’s name involved in repeated customer complaints and 1-star reviews, I find it alarming that she’s the manager and there’s no one else to speak to other than her. I think it’s only fair that my membership be reinstated, at no cost to me.
Source: Google
Robert Hoyt
★ 5
Equipment was available and in good shape.
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Noemi Relampagos
★ 5
Golds gym ARCADIA has the right people for the work out I need ex BOKWA with ANGI …. A world class instructor who makes every experience worthwhile. The Zumba instructors are also very good . I gained many friends in Gold’s gym . It is also VERY CLEAN facility and polite employees. I recommend it highly ⭐️⭐️⭐️⭐️⭐️
Source: Google
Richard Bruckner
★ 5
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Catalina Rivera Villalobos
★ 1
Rude customer service, one of the guys kept trying to make me commit to a plan WITHOUT even having a tour of the place….
I didn’t even know what amenities they had, he just went straight to talking about prices & plans. Gym shopping is a thing before committing to a gym for the long run…
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Kin Sum
★ 5
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Lynn See
★ 5
Friendly atmosphere on the senior work out and good teacher.
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Christine Moumjoghlian
★ 2
Had to cancel my membership after being with them for so long. It’s ridiculous that a 13 year old can’t come in with adult supervision but they can open up a membership for 13 year olds. Changing back to 24 where they allow both.
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Gentiane Topp
★ 5
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M G
★ 5
Great place to workout, lots of equipment, sauna & steam, and very clean.
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Terrie Hudson
★ 5
My instructor Maria for spin class is wonderful. She brings so much energy. That she makes everyone feel like they can make it through the whole hour. You always leave with high energy and you feel great and you’re so happy you made it to the gym and took that class. You can’t wait for the next Saturday.
Source: Google
Ali Khoshnan
★ 5
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Will M
★ 1
After driving an hour, was told the trial pass was not available because I did not have a CA ID. I explained that it does not say that anywhere online, but they didn’t care. Maybe they will be honest online about their policies in the future.
Source: Google
Sumith Fernando
★ 5
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Kat J
★ 5
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Alex Rios
★ 5
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Cecilia Ngan
★ 5
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Liana Rose
★ 5
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Christine Huang
★ 5
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Anna F.E.
★ 5
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Anthony Rashford
★ 5
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Milen Kasca
★ 5
Staff was very professional. Great gym!
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Vargux Wolfe
★ 5
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Samantha Marie Miranda
★ 5
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Rosemary Burnett
★ 5
Body pump is a great way to build core strength. My bone density has improved since I started this class.
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ll ll
★ 5
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Antonio Barrientos
★ 5
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javier ramirez
★ 5
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Miguel Dominguez
★ 5
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Juan Galvan
★ 5
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Jonathan Fuller Justafort
★ 5
Great Gym! Amazing atmosphere!! If you attend this gym you'll be greated by amazing trainers, every staff member works hard to allow everyday operations to run smoothly ,led by an amazing efficient hardworking management team. Special shout-out to Azaliah , she serves as Manager on duty. She needs to be a Manager ASAP! Great customer service, super kind, her spirit resonates throughout the entire gym. Everytime I walk in the gym she greets me and makes me feel comfortable being at the gym .She is adored and appreciated by many! I've attended for about 5 months, by far this is the best gym in town. Golds Gym in Arcadia!!! Get a membership ASAP!! Thank you for allowing me to challenge myself physically mentally and spiritually! The body of a Lion is coming! Thanks to you all!
-YHWH
Source: Google
delton davis
★ 5
Clean facilities,user friendly equipment and very helpful and friendly staff.
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Patrice Teran
★ 5
Some nuisance stalker type was promptly removed from the gym after someone called both security and police. She was a distraction so it was great that the situation was handled with urgency and care.
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Nathan Gutierrez
★ 5
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Dillon Arreola
★ 5
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John Thies
★ 5
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marianne kao
★ 5
I like Gold’s Gym because they keep the good maintenance on equipments and more selection of workout machines. Friendly atmosphere.
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Priscilla Martinez
★ 5
Daniel was very helpful! He definitely taught me a lot about myself and how to improve my workouts. The gym is very clean and not too crowded.
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Wen Hsieh
★ 5
Lots of weight machines to choose and the area is clean & orderly, rest room also pretty clean.
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Ning-Ning Koo
★ 5
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Char Nicholson
★ 5
My sanctuary.... a place I can push myself to be the best I can be. Nothing but good things to say about the Arcadia Gold's. Friendly staffing, clean, and awesome spin classes that's consistent.
Source: Google