★ 5

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★ 5

Nicest Workers ever

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★ 1

11/29/25 .as a new member I approached to the a employee on front desk named Ronnie, i asked him about a new membership. Im in the network for a one pass, and he doesn't know anything about it ,he responded to me if you not in the system I not going to let you inn .he was very rude saying that he doesn't going to do anything else and come back when the manager was there. Very bad costumer service.

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★ 1

When this location was Gold’s Gym, it felt exclusive and intentional. The higher membership cost made sense because it came with:

A more serious, focused training environment

Generally higher-caliber members who respected the space

Great hip music that matched the gym culture

An overall sense of quality, pride, and identity tied to the Gold’s brand

It wasn’t just “a gym” – it was Gold’s. That name had meaning, history, and standards behind it.

Since the switch to EOS, the entire atmosphere has changed, and not for the better:

There’s more crowding, more kids and casual traffic, and a lot less respect for the space.

The environment feels louder, less focused, and less intentional.

Equipment seems to be breaking down more often, and overall maintenance/quality doesn’t feel at the level it once was.

On top of that, original Gold’s members have taken a clear loss:

Our prices did not go down, even though the brand and experience downgraded.

We lost the benefit of going to the Venice “Mecca” location 14 times a year, which was a major selling point for many of us.

We originally signed up and paid a premium for Gold’s Gym – a brand with a strong legacy in bodybuilding, fitness culture, and standards. We did not sign up for a generic, budget-style gym experience.

The whole transition feels like a money grab, where the company benefits from the Gold’s legacy and pricing, but delivers a completely different, lower-tier product under EOS. As original Gold’s members, we’ve essentially been stripped of the brand, the benefits, and the atmosphere we paid for, without any real compensation, price adjustment, or meaningful acknowledgment.

In short:
We didn’t pay to be members of just any regular gym. We paid for Gold’s – for the brand, the culture, the quality, and the access that came with it. With the change to EOS, the value proposition has shifted dramatically, and long-time members like myself feel misled, devalued, and shortchanged.

Source: Google

★ 3

GYM and the people are decent, but this GYM is dirty, especially the room where they have artificial turf. Looks like they don’t vacuum and there is crap every where, including hair and small pieces of trash. Needs to be steam cleaned and Vacuumed

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★ 5

Great fitness gym friendly staff and very well maintained facility and the atmosphere is great! I’m very pleased with EOS/fitness

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★ 5

EōS Fitness in Cerritos is honestly one of the best gyms I’ve been to. The place is super spacious, always clean, and the staff is friendly every time I walk in. Tons of equipment, no long waits, and the vibe is great for any type of workout. Highly recommend! 💯💪

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★ 5

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★ 5

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★ 5

Great staff!!! Good equipment. When something breaks they are quick to fix, I've never seen something broken for more than a couple days.

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★ 5

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★ 5

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★ 5

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★ 1

Updated review after Eos Merger. It’s been two weeks and there are so many teens there now. Not a problem if they would actually work out and not sit at equipment for 30 minutes a time talking…

Since the merger the gym is so packed even more now and everyone comes here…

Looking for a new gym just don’t know where. RIP Golds Gym you will be missed 💔🪦

The pictures are of Golds gym now EOS. Everything is changing.

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★ 3

I do notice a slight improvement from the new staff vs the old staff because the old staff were rude and would blow me off every time I mention something wrong with the equipment. For example, I told them for 7 months straight about not having stickers on their weight stack for the leg extension. The new staff seem to listen more but time will tell.

There still needs to be more regular checking of the the cleaning stations, and please put new stickers on your cable machines.

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★ 5

The classes are my main reason for coming and the instructors ... ALL of them are incredible. Namely people like Annette, Gwwen, and Luna and other instructors for body pump, body combat, shapes make the experience beyond just good. The o ly negative I have is the dependence on using the app because I always have issues logging into it. I wish we could just register for classes at the entrance

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★ 1

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★ 1

Experienced the worst customer service by the manager Talia. Never seen her around before until golds switched to Eos fitness. She had the nastiest attitude with me when I wanted to discuss my membership late fee. Instead of being kind and professional she was nasty and disrespectful for no reason. When I asked her why she had such a bad attitude with me she mocked me and said she had a great attitude. I was so shocked I had no words. I couldn’t understand why she was so angry with me. Tell me golds, how is she a manger here? She clearly does not work out she’s easily pushing 200 pounds. Hire people who respect themselves and respect paying customers. Once she made me upset by her poor attitude I asked if there was someone else I can speak to and she said no there’s no one else here. Is there no other manager for this facility? She couldn’t even tell me when another manager would be in.

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★ 1

Being the first time entering a Gold’s Gym ever, despite been to different gyms including the famous Planet fitness, and other gyms Iv’e visited countrywide or nationwide, I visited this location and got a funny behavior and attitude from a lady so called manager on duty, I left and it hit my mind, maybe there is a specific group of people of ‘special person(s)’ who should be visiting the location. The gym basically has been unkempt and very dirty especially in washroom areas.
I never experienced that in any gym wherever, was very strange considering gyms keep sending adverts for passes to try out different ones SMH!

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★ 5

Cerritos Gym Here I Come to Get Aced Up 🙏🏽

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★ 5

Great machine equipment

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★ 5

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★ 5

Annette excels as a fitness instructor and takes the time to correct our form so we don’t injure ourselves. It’s like getting personal training one on one when you take her classes!!

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★ 2

RIP golds gym, won’t be renewing my membership with EOS💔

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★ 5

Had a great personal trainer. Pushed me beyond my limits. Loved it

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★ 5

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★ 5

GOLD'S GYM always brings out the best in me. Today I took a Silver Sneakers class because my knee was hurting. The instructor, Brenda, is so kind and attentive to those who need modifications, even if they're only temporary. Thank you for a great workout! 🏋🏼‍♀️

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★ 5

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★ 1

I’ve been a member of Gold’s Gym for quite some time, but my recent experience has been beyond disappointing. Without my authorization or consent, Cerritos Gold Gym added an add-on package called “Ceremony” to my membership. I never requested it, and I was never informed about it beforehand.

For the past three months, I’ve been trying to get this issue resolved I’ve called multiple times, sent several emails To Fernando and even spoken to staff in person. Every time, I’m told that someone will “take care of it,” but nothing ever happens. The charge continues on my account month after month.

It’s completely unacceptable that something so simple has turned into such a frustrating and time consuming process. There’s no transparency, no accountability, and apparently no respect for the customer’s consent.

Gold’s Gym seriously needs to improve its customer service and internal communication. No member should have to fight for three months just to cancel something they never agreed to in the first place.

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★ 1

Worst customer service. The store manager is just there to collect a check.

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★ 5

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★ 1

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★ 5

Nice gym

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★ 4

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★ 5

Offers so many classes and love Ceremony class.

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★ 5

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★ 1

The gym itself is a very modern and unique facility in the sense that it has nearly any machine you can think of for any routine or workout you’d enjoy; but the review is more so on the managerial staff.. and not necessarily the turnover rate but the fact that the managers that do tend to stay grow passive aggressive and condescending towards its members; in particular the front desk manager Talia. When she’s not at the front desk and working out in the facility, she tends to “stare” in what feels uncomfortable to the extent that I personally attempt to ignore, but when she is at the front desk she tends to be very condescending in her manner of speaking and quite passive aggressive with her way of speaking hidden by a false pretense of “kindness”. When approached personally she tends to be dismissive and borderline disrespectful. I understand that managing a facility with such a high influx of people all day can be demanding and difficult, but mutual respect goes a long way. I’m not sure if the gym doesn’t care for its managers or what the case may be but it seems that most managers tend to carry a hostile attitude hidden by passive aggression.

Source: Google

★ 5

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★ 3

If you're interested in getting a proper workout do not go to this gym after 4:00 p.m.! the gym has zero rules of etiquette very few people want to share equipment and it's not equipped enough for people to actually move freely from one machine to another. I will never go to this gym after 4:00 p.m. again not ever you can't even get in the sauna for all of the water buffaloes crammed into it. Midday is best

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★ 2

Whoever runs the marketing deserves a raise because this place stays packed. If you’re hoping for a quick workout, good luck. For a newer gym, it really doesn’t feel like it. Dumbbells and equipment are scattered everywhere, even in the “escape room” area I paid extra for. The squat rack in there didn’t even have plates. Staff really need to keep things organized. Overall, I’d rate it 2 out of 5 — lots of potential but needs improvement.

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★ 5

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★ 5

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★ 5

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★ 5

👍

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★ 1

The stuff have no idea about travel pass and they gave you a hart time for it !! Also rude and not professional. Ps
I didn’t get in and the gym smells from outside lol 😂

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★ 3

Enjoying going to that gym with the rest of the gym rats, but there's little less cardio machines and have almost a line to use the stair masters, plus a member pour water in the spa heater box, while it clearly say NOT to do so and pour scented oil around the edges which can cause a fire hazared.

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★ 5

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★ 5

Great employees , great machines , real organized

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★ 5

Great dance instructor!

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★ 5

I truly love this gym! The staff is always so kind and professional, and the atmosphere makes you feel motivated every single time. The Ceremony class is one of my absolute favorites – such an amazing experience, I definitely recommend it! Yes, the gym can get busy, but that just adds to the great energy. With the right attitude, it always feels inspiring and positive.

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★ 3

Nice gym but it's too crowded to workout. Especially when you get off work late in the evening. 5pm and after, Too many people on one machine talking too much to each other. Might just cancel my membership, since they raised the price on your promotion deal. Plus I rarely go to that gym.

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★ 5

I have good work out and I went to zumba class and she good instructor and she have lots of students make me feel motivation liziel Dizon the instructor thank you so much

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★ 5

Love this location they have wonderful friendly staff clean gym all machines well maintained

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★ 5

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★ 5

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★ 5

Gold’s Gym is such a nice gym, has great community and the staff is great! My fiancé and I enjoy our time there!

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★ 5

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★ 5

Great location, prefer it to my home location even

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★ 2

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★ 5

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★ 5

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★ 5

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★ 5

Love Golds Gym in Cerritos! The instructors are the best! Gwen 5:30 am body pump; Crystal 9:00 body pump; Bryan Core; Shawna 8:30 am body combat

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★ 5

Great gym overall love the turf area plenty of kettbells and equipment.

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★ 5

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★ 5

Coming at 7 am I was able to hit 3 machines and the sauna in an hour!
Sauna was ready by 7:30am
Not to crowded the 1st hour .

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★ 5

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★ 5

It is a great gym with many routes to getting fit!

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★ 5

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★ 5

I’ve tried different gyms before and a lot of them were very different but gold gym has the right equipment I’ve been looking for and information of thier staffs work out profession.

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★ 5

Aedel and Handel were friendly and accommodating; answers all my questions with smiles and I was comfortable talking to them. I’m recommending this Gym to everyone who wants to improve their health for a longer and joyful life. Thank you so much! 😀😀😀

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★ 5

Great experience

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★ 5

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★ 5

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★ 5

Good zumba classes today

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★ 1

I am Active Duty Military stationed overseas and have supplied orders on multiple occasions and they refused to cancel my membership (illegal btw). It has been two years and finally cancelled it after I said I would contact my base’s legal and now they are trying to say I didn’t pay for several months prior. I have proof of all payments as well and now they are messaging me saying they are going to send me to collections. DO NOT and I meant DO NOT get a membership here. They will do break the law to take your money

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★ 5

Gym was clean, plenty of equipment to use even on a busy Friday morning. I used the Escape Room and the equipment available is great and everyone is very friendly and helpful.

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★ 3

I only came here to lift with friends. I wanted to be very hygenic, but forgot to bring my towel, and was initially glad to see paper towel dispensers on the walls, but none of them gave out paper towels! Trying to be courteous to wipe down the machines before the next person uses it, but wasn't able to.
Otherwise, check-in was fairly easy, after you give away all your information online. Pretty much every bit of equipment you need is here, just hope that no one is in your way blocking you from using it, but that's any gym.
Nothing specific to this location, this is more of a corporate issue: First signing up, you're barraged with 6 e-mails telling you to visit, and then at least 2 text messages the first day, and another text message the next day. Oh, and more e-mails the next day before you unsubscribe. There are people less desperate than this on the dating scene. It's not welcoming, it's just creepy.

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★ 5

I want to express my sincere gratitude to both of the sales rep. Their exceptional customer service truly deserves recognition! They patiently guided me through the process of signing up. They provided me with comprehensive explanations ensuring that I understood everything throughly. I wish I would have got their names, but I am really bad at remembering names. I just want to say thank you!

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★ 5

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★ 5

I like ceremony!!

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★ 5

Ms. Gwen always goes above and beyond to take care of all my needs to get a great workout. Gwen is The Star of this gym. Overall the facility is clean, well kept, & with a positive energy to put in a great workout! New program Ceremony is innovative & keeps me engaged in every workout sessions.
I recommend Gold's Gym to all my friends & family for the great staff, excellent classes, & overall management of the facility!!!

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★ 5

Good coaches in body Pump and celebration

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★ 5

Freindly staff, lots of equipment, and plenty of space to get in whatever workout you need

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★ 5

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★ 5

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★ 4

A lot busier than other locations that’s not their fault, but nonetheless very clean & organized facility

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★ 5

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★ 5

I’ve been training with Josh for a few months now, and he’s one of the best trainers I’ve ever worked with. He’s super knowledgeable, motivating, and genuinely cares about helping you reach your goals. I look forward to my workouts & He keeps things fresh with creative routines and really pays attention to form and progress. If you’re looking for someone who will support you, push you, and make the process enjoyable—Josh is it. Highly recommend!

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★ 5

Love the vibes here. The only thing I wish they would taught me how to use the weights or show me around but overall ima be coming back

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★ 5

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★ 5

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★ 5

great

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★ 5

Zumba classes are awesome!! I love the energy!!

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★ 5

Very clean facility and friendly staff!

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★ 2

Feels like a prison yard here and more people socializing instead of getting their workout in and getting of the equipment

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★ 5

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★ 3

Great Gym, disgusting atmosphere

Honestly Golds gym is a GREAT GYM but not every golds gym is golden. To be blunt, Golds gym will have everything you need machine wise if you’re a beginner, intermediate or advanced lifter. But it’s not the same anymore at this particular golds gym. The padding on the machines show wear and tear, people constantly leave their weights, dumbbells and trash on the floor, it’s too crowded and expect to wait in line for machines. Majority of people record there so be vary of that. But unfortunately people focus so much on recording they take longer on the machines.Your average wait time will be 9-12 minutes for a bench press due to multiple people waiting before you and be careful bench pressing as the bar is a deadlift bar and they’re known to rotate. The biggest Ick is how trashy the place is, No one wipes, People don’t have gym etiquette unfortunately. 10/10 gym 3.5/10 quality, hygiene.People and staff don’t care and that’s the sad part. It’s rare to see staff pick up trash. That’s why I have two gym memberships, golds and blink in bellflower, the vibe is nice and chill, no long lines to wait, clean and everybody knows each other. Don’t get me wrong golds gym is a beautiful gym it’s just people leave trash everywhere which ruins the atmosphere. It’s rare when I go, I’ll only show up to use the spa or massage chairs

Source: Google

★ 1

Terrible parking
Not enough space
There’s hardly ever soap to wash your hands

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★ 5

The strength training machines are great. There’s a huge selection available. Personally, I don’t like to socialize more than necessary and people just mind their own business. I am comfortable working out at any section of the gym.

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★ 1

despite fulfilling the requirements by bringing in two new members, I have been informed by various staff members that the process is still being delayed. I was initially told that there would be no issue with honoring the promotion, but unfortunately, the situation has now reached a point where it feels as though I have been misled. To date, I have yet to receive any formal acknowledgment or compensation for the promotion, and the issue has been repeatedly postponed with vague responses.

As a loyal member who has enjoyed my experience at the gym and actively recommended it to others, I am disappointed by the lack of clarity and follow-through regarding this matter. It is now nearing the one-year mark, and I kindly request that the situation be addressed promptly.

Could you please provide a clear timeline for when I can expect the promotion to be honored, or let me know if any additional steps are needed from my side to facilitate the process?

Thank you for your time and attention to this matter. I look forward to your prompt response and a satisfactory resolution.

I sent this email to manager on Nov 5
And now I have been waiting for a month. There are no response and resolution at all. I think it is perfectly "Fraudulent Event". I WILL NEVER STOP. You guys are playing with your member?? I want to say I bring 2more than people before though. I would not count it. Because you guys don't want to give anything for my authentic support.

1/17/2024

I asked how is it going?
Because I keep paying for the gym.

And they answered.

" I turned n the referral credits and this is what I was told.

For the full 1 year of credit your referrals had to have signed up within the same month 🙁"

BUT every manager said that I should bring people in quarter. He said it should be in one month now.
Who can say it is not a fraud???

It is been a year and I make 4 of my friend registered. And I never get 1month credit either lol. It is really funny.

6/18/2025

Yes. Their system still have a problem.( they just gave me 1month credit only). And they said me to send a email to tahlia(manager). And she never respond the email. OMG.

Also another manager, Mattew, doesn't read my email too.

You guys still use those event banner at the front and never give the credit.. ? Then It is kind of fraud. You guys don't work and don't mind about this

6/19/2025 The new manager, Tahlia, said solve the problem. I will check next month billing.

Source: Google

★ 5

Great place for workout without limitations and better than planet fitness

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★ 1

This gym is a complete scam. It's very crowded and have to waite for the equipments too long which will break the consistency of workout. Please never give your card numbers to these guys. They never mention hidden charges associated with the membership. Once you give the card details you are all set and you can't cancel the membership easily at the location. You will have to call a number which is all automated and no actual person ever assist you to cancel it. Stay away at all cost. Scam!

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

It’s cool 👍

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★ 5

Very good service and the machines are amazing!

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★ 5

Great atmosphere and equipments available, every time

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★ 5

Nice

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★ 5

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★ 5

Nice atmosphere, gym well kept. Parking sucks though.

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★ 5

Good

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★ 5

The best!

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★ 5

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★ 5

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★ 4

Def enjoying the cleanliness! Just a struggle to find weights at times.

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★ 5

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★ 5

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★ 5

🔥🔥🔥🔥

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★ 5

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★ 5

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★ 5

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★ 5

Great location. Great staff. I was just kinda upset how I had to pay an additional fee for a late charge since this is my first occurrence on being late and the reason I was late was because I change my billing information and forgot to change with golds.

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★ 5

I got my workout in nicely today!

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★ 5

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★ 4

Cerritos is my home gym. Love the gym always clean. The whole staff is always friendly and helpful.

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★ 5

Its a great workout!

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★ 5

Daily therapy. Avoid the crowd, come at 5am

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★ 5

Lots of workout equipment to use
Great place to exercise.

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★ 3

I joined the gym recently and also got a personal trainer . Personal trainer and the gym is all ok.
But I wanted to cancel the personal training after this current contract and I was kept waiting.
Other than that, pretty good!

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★ 5

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★ 5

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★ 5

Everyone was so friendly and welcoming!

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★ 5

The gym is great. But there is a female staff member that has the worst attitude in the morning. The only downside

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★ 5

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★ 3

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★ 5

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★ 1

I've had the worst experience with this gym than any other Membership in my life.
I signed up online because it was special and they called me and said I can add another person for an additional 1999 so I added my daughter
I went physically to the gym to work out two weeks later and I quickly realize that this was not the place for me. It's a beautiful gym, but the parking is absolutely horrible and it's a lot of really young fitness influencer type people. That is just not my vibe and I knew that my daughter wasn't gonna be into that either so that same moment I let them know that I wanted to go ahead and cancel. Of course they try to convince me otherwise, but then eventually connected me with Matthew the manager at the front desk. Matthew took my information and said he would go ahead and put in the cancellation and that I wouldn't get my first month back but I would get my annual fees back. The next month, I noticed that I'm charged again for our membership fees. I called and ask for Matthew. I left a message for him. He never called me back. I called another time a few weeks ago and an employee named. Oscar said that if I wanted to cancel, I needed to call an 888 number or there was a website. This was the first time I have ever heard of this. So I called the 888 number and they said that they didn't see any cancellation on my record and therefore they could cancel my account but they cannot refund my money. Golds gym owes me well over $200. I came in and spoke to the general manager named Danielle he was a nice guy, but all he did was confirm that there was nothing he could do. I looked on the Better Business Bureau. There are many many many complaints against school's gym regarding this exact same issue so be aware it is not easy to cancel at this gym. And they play dirty

Source: Google

★ 1

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★ 1

People who goes to this gym never re-racks the dumbbells. See picture. Also, the AC is broken and he management doesn't fix it coz it's costly for him. Gym is dirty, uneducated people, bad management. Avoid at all cost

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★ 1

The escape room is filled with people who do not belong there. People constantly bring in guests and those guests let in random people who knock on the door. This has been an issue since this gym opened. The staff even knows about it when I spoke with them but they still do nothing. Don't be fooled into the premium membership, you will not be able to use it. Also, a lot of the google reviews are fake. Go on yelp where they allow 1 account per IP unlike google to see the real ratings.

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★ 5

Omg just did the 1030 Zumba class with LeizieD! Exceptional energy! Perfect choreography that was easy to follow yet left me sweating buckets! I've been doing zumba around the country for 10 years and this teacher is one of the BEST!! Also, shoutout to Matthew at the front desk. I had a travel pass from Texas and he made it so welcoming to workout here today. Beautiful gym, clean, and professional. Kudos Golds!

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★ 5

Used the escape room for first time and loved it

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★ 5

I had a great experience here as a newbie guest: the latest and beautiful new machines, a fit and inspiring crowd, the aura of being a bodybuilder . Yes, It's very crowded but we usually just wait until 10pm to get in. I switched from 24 HR Fitness LB (which ironically closes at 8pm F, Sat, Sun) and haven't looked back! Can't wait for my next workout :) I'm genuinely excited to hit the gym and already see gains. Wish it had a pool or jacuzzi, but still 5 stars!

Source: Google

★ 5

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★ 5

Staff is very friendly and create a very good environment. I feel like all members are there to handle business and go on about their day, even the social media influencers put in work. Get some!!!!

Source: Google

★ 1

“I’m rating this Gold’s Gym in Cerritos one star because it’s a complete disaster. The sanitation is awful—the sauna is grimy, the restrooms are disgusting with no toilet paper and urine/feces smeared around, and the whole place reeks like a mix of stale sweat, mold, and neglect. It’s unbearable! On top of that, it’s way too crowded—there are far more people than machines, so you’re stuck waiting forever and when you finally get a machine, they’re stained with sweat because no one cleans them or wipes them down.. They contract cleaners, but they’re missing the mark entirely, leaving everything filthy. Worse, a ton of the machines are broken, some for months, and management doesn’t seem to care about fixing them. Avoid this gym unless you enjoy chaos and stench.”

Source: Google

★ 5

I like going to this gym. Only thing is they have limited abdominal machines and the only available is not senior friendly.

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★ 5

Classes taught by Sanna are always 5⭐️

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★ 5

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★ 5

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★ 5

Great atmosphere

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★ 5

I love coming to this gym for the group fitness
classes! They are amazing and keep me motivated to come back regularly.

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★ 5

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★ 3

I want to like this gym for several reason. There’s a lot of cardio machines and weight area is great. The reason why I had to knock off 2 stars because it’s so packed during peak hours. There’s a line for all of for more popular cardio machines.

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★ 5

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★ 5

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★ 5

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★ 5

Friendly people, good atmosphere, and pretty clean

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★ 2

Love the bike room at this location. Recently they have started doing a deep cleaning of the bike room after a class which has become a MAJOR inconvenience. They close off the bike room for cleaning during rush time for about an HOUR. Some of these classes end at 8pm and the janitorial team are in there cleaning the bike room until 9pm. This is such a major inconvenience for those who use this gym primarily for the bike room after getting off work. Can you please tell your janitorial team to hold off on cleaning the bike room until after the rush period ends? Thanks.

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★ 5

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★ 5

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★ 1

Men’s bathrooms are absolutely disgusting, overcrowded, lots of people just mingling and hanging out in groups at machines.

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★ 5

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★ 5

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★ 5

Great equipment, friendly crowd working out 🏋️‍♀️

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★ 5

Good place to woo

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★ 5

I'd like to commend Ricardo Galvan (Ricky), maintenance worker at Gold's Gym Cerritos, for his outstanding service. On several occasions, the screen in the cycling studio was off during scheduled virtual classes, preventing me and other members from working out. Each time I asked Ricky for assistance, he responded promptly and positively, and quickly got the virtual class on for us. He was consistently polite, professional, and displayed a positive attitude. Ricky's responsiveness, helpfulness, problem-solving skills, and friendly demeanor greatly improved my experience at Gold's Gym Cerritos. Ricky is a true asset to Gold's Gym, and I strongly believe he deserves to be recognized for his excellent customer service. Gold's Gym is lucky to have him.

Source: Google

★ 5

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★ 1

I’ve been a member of this gym since it first opened, and while it started off as a clean, well-maintained facility, I’ve unfortunately seen a noticeable decline over time.

Cleanliness & Maintenance:
When I first joined, the gym was spotless, but now, cleanliness is a serious issue. The restrooms are often not cleaned properly, even first thing in the morning when the gym opens. Paper towels are not replenished regularly, and sometimes, I have to walk across the gym just to find one. It’s frustrating, especially when hygiene should be a top priority.

Equipment Issues:
Another major concern is the lack of maintenance on machines. Several machines have been out of order for months with no sign of repair. This reduces the number of available machines and makes peak hours even more frustrating. Additionally, weights, dumbbells, and plates are left scattered around the gym. I understand that members should re-rack their weights, but it would help if staff ensured that equipment was put back where it belongs.

Staff & Atmosphere:
The front desk staff consists of younger employees who seem more interested in chatting with each other than maintaining the gym’s standards. They rarely walk around to check on cleanliness or equipment organization, and they don’t come across as particularly friendly or helpful.

Overall, this gym had a lot of potential, and I really enjoyed it in the beginning. However, the lack of upkeep, broken machines, and inattentive staff make it feel like it’s going downhill. I hope management takes these concerns seriously and makes improvements because this gym could still be a great place to work out if it were better maintained.

Source: Google

★ 5

I canceled my membership last July after having it for two years because I was only able to visit twice due to my hectic schedule. Recently, I decided to give it another try with a friend through a one-month free trial.

To my surprise, I ended up rejoining! The reason? Aedel’s incredible kindness and attention to detail during the consultation truly made a difference. Their professionalism and thoughtful approach convinced me that this time would be different.

Now, I’m looking forward to 2025 with excitement! 💪✨

Source: Google

★ 5

The gym is very clean, the group fitness classes are great, and the membership process signup goes smoothly.

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★ 5

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★ 5

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★ 5

Absolutely love the staff 🤍

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★ 2

it’s really trashy here. I use to love coming here but the quality of the gym has really gone down hill. No one wipes down the machines, paper towels everywhere but in the trash can, benches are ripped, weights and plates and all other equipment are scattered everywhere on the floor and not returned to their proper place. People don’t seem to care and staff don't enforce or do anything about it.

10/10 gym 2/10 quality and hygiene.

People leave things everywhere and It’s rare to see staff pick up or place anything back where it should be. Very sad . Might have to look for another gym if this keeps up.

Source: Google

★ 5

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★ 5

I had a great experience signing up at Gold’s Gym today. The staff who helped me was very kind, which I really appreciated. The facilities inside are also clean and well-maintained, so I think I’ll be going there often!

Source: Google

★ 4

I really like the gym and what it offers but it doesn’t seem to be getting regular cleaning maintenance. The women’s restroom was really messy, no toilet paper, paper all over the floor. Also, they have hand sanitizer/soap dispensers that seem to always be empty. I hope that this improves because it does affect the overlap gym experience.

Source: Google

★ 5

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★ 5

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★ 5

Real good workout people were nice

Source: Google

★ 5

I joined Golds Gym in 2022 and this is the first gym I have consistently gone to EVER!
The one and only reason I have stayed consistent is because of the AMAZING classes available with AMAZING trainers. These amazing trainers really encourage growth in your fitness journey and help encourage me to keep going and pushing through the class when it can get challenging to find that endurance.
If it weren’t for these classes (THE TRIP, RPM, BODY PUMP & STRENGTH DEVELOPMENT) I would not have been as successful in healthy exercise and achieving a part of my goal and I look forward to continuing so I am able reach my next goal and to be able to continue having the energy etc. to keep up with my wild and crazy 10, 6, & 3 year old kids.

Source: Google

★ 5

I’m so impressed of your employee on your front desk they are very helpful when you need help. Your Zumba instructor Anna Ferrari she’s so good and her music are inspiring. I like to go at Gold Cerritos.

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★ 5

Gym is great the best part about it is the massage chairs oh my God the recovery massage in those chairs is amazing

Source: Google

★ 1

Scam Alert – Exploring Legal Action!

I signed up for Gold’s Gym after being told by staff about the 5-day cancellation policy, which states that if you cancel within the first 5 days, you won’t be charged. I canceled within the timeframe, yet I was still charged.

When I reached out to the manager, he assured me multiple times that I wouldn’t be charged. A week later, the charge appeared anyway. When I called again, he told me a refund would be processed by Tuesday—it’s now Thursday, and still no refund. 6 phone calls and 2 emails later, he’s dodging my calls instead of fixing the issue. Maybe he is waiting for the next charge which is the annual membership charge.

At this point, I’m exploring legal options because this is outright dishonest business practice. If they can’t even honor their own written policy, how can anyone trust them with long-term memberships?

If you’re considering signing up, think twice. A gym that has to resort to shady tactics and false promises just to take your money isn’t worth it.

Still waiting for my refund… I’ll update if they actually do the right thing.

Source: Google

★ 1

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★ 5

Very clean and the staff are friendly to help and assist you when you need help. Very spacious.

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★ 5

Had a great workout like usual but just wished a lot of the cardio equipment actually worked and wasn’t broken

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★ 5

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★ 4

Clean 8/10, variety of equipment 8/10, tends to be full (capacity) is the only thing preventing a perfect score.

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★ 5

Great service and great deals and willingly to keep me a member for a while

Source: Google

★ 2

The women’s restroom is never clean.

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★ 5

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★ 5

Great exercise class

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★ 5

Great place to workout! 👍🏻

Source: Google

★ 2

I just became a member here. Actually, I don't like working out. I chose this place with many classes at my husband's recommendation. I was so happy after attending two classes. However, they said they would check my InBody and do a consultation for free, so I made an appointment and met a trainer. I was so tired of hearing the same thing over and over again that I didn't want to receive personal training. One trainer even asked me “why are you coming?” I was so shocked. So I asked how I could say that. They kept recommending me to receive personal training. It was so uncomfortable. Isn't personal training something that you can do if you want it? Why are you doing this? I was so uncomfortable and upset. It didn't even take 20 minutes for my feelings about liking this place to change to something uncomfortable. Because of you! Stop forcing anyone to receive personal training from now on.

Source: Google

★ 5

Clean and well maintained. Good crowd and very quite.

Source: Google