★ 4

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★ 3

EDIT 2:
The golds gym cancellation policy requires access to a special website. I have gained access to this website, but when I press the cancel button there is a "server error."

I've called Gold's to resolve this, and was told to call the number on the website. The number on the website is the number for gold's downtown. Golds representatives should be able to cancel my policy regardless.

The cancellation policy is also predatory, $65 to cancel. Don't get a membership here if you value your money.

EDIT from 1 star to 4 stars: After leaving this review, management at Gold's has called me to resolve the below experience. They confirmed that the deals should not have been sold as a package. I've been refunded the training days and been assured that this type of behavior isn't in line with the values of the gym and will be addressed with the team. It's very good to know that the team at Gold's takes this type of behavior seriously. I'll be staying at Gold's due to their professional response.

ORIGINAL: My experience at this Gym has been alright, but the salesmen did swindle me out of extra money when selling the membership.

I was offered a "special deal" where I could get my first and last month off, as well as a permanent $5 off monthly, if I bought 5 trainer days. I learned that deal is on the website without the need to purchase any trainer days. I'm severely disappointed with the management of this branch.

To be clear, I would not have bought the trainer days if I did not believe I was saving money on my membership.

My personal trainer has been perfect. He's taught me many things I need to know about different muscle groups and how to hit them all properly, as well as the diet required for my goals. I simply wish I had more time with him for the amount that I spent on the meetings, now that i know they weren't really part of any deal.

I won't be supporting a Gym that takes advantage of it's customers, and after I've used up my training days I will be switching to a different gym. They don't deserve any loyalty after conducting deals in that fashion.

Otherwise, my experience at this gym has been relatively average. Like most gyms in LA, it's pretty understaffed, the weight rack is disorganized, but you can go and get a workout done easily.

I do enjoy the class selection that they have.

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★ 5

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★ 5

Very clean!! Very serious and professional clientele working out and wonderful staff!

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★ 3

The gym is in a good location, with plenty of shopping and food options nearby, which makes it convenient for quick errands before or after a workout.

The staff, for the most part, is fairly attentive. However, there are a few individuals who give off the impression that they’d rather not be there. That kind of energy doesn’t go unnoticed, it affects the atmosphere and the image of the gym. The front desk team is the first impression people get when they walk in, so when staff are chatting among themselves instead of greeting or assisting members, it sends the wrong message. It’s something management and especially the owner should pay attention to, because that front-line interaction really represents Golds Gym as a whole.

The gym itself is not very large — it’s a single-floor location, unlike the two-story one in La Mirada — but for its size, it’s well-equipped and laid out nicely. It does get crowded at times, but not to the point where it becomes unbearable.

The locker room renovations were a nice touch, and the bathrooms are generally clean and maintained, which is always appreciated.

One of the biggest positives for me is the number of squat racks. They have more than enough, and that’s a huge plus — especially compared to other locations like the Gold’s Gym in Arcadia, where there are only three free-weight squat racks. (To clarify, I’m referring to the traditional squat racks that aren’t part of a Smith machine — the kind where you’re lifting the barbell freely without guided rails.)

There is one small issue worth mentioning: one of the racks on the far left side of the gym, near the treadmills, is missing its adjustable J-hooks, the attachments that let you change the bar height. It would be great if management could replace or reinstall those.

Overall, this gym isn’t bad at all. It’s clean, functional, and has most of what you’d need for a solid workout. The main area for improvement is customer service. The staff could be more engaged and professional, as that really shapes the overall experience.

If I were to give this gym a rating, I’d say it’s a solid 7 out of 10. Customer Service at the end of the day makes up 70-80% of a Business.

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★ 5

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★ 5

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★ 3

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★ 3

the place extremely excellent but when they have the money card or account your money will taken without your authorization i cancel 2 member ship one month ago and they still charging me because the cancellation is pending it annoying

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★ 5

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★ 1

This gym allow men to come into the women locker and did not do anything to stop it even though it was reported multiple times. When reported, staff said they’ve told him to put a towel on. That was not how this was supposed to resolve. There should be no man whatsoever in the ladies room. There are many women young and old changing and taking shower in this room. Please take proper measure to ensure this doesn’t happen again

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★ 5

The gym is beautiful with a lot of equipment to use. Thank you for giving us a tour yesterday

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★ 5

Great place professionally

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★ 5

Attentive receptionists, helpful trainers, functional equipment. Imhappy

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★ 3

Dumbbells and plates everywhere, old rusty equipment, and dirty. I expect more

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★ 5

Love this place !!!

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★ 5

Clean gym with friendly staff.

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★ 5

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★ 5

The staff is seriously the single most attentive positive workforce I experience in my day to day life!

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★ 5

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★ 5

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★ 5

Great training coach program. Javier A. Bonilla recommended at DTLA. Very Respectful and Professional, Got me really strong in 4months.

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★ 5

Good

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★ 4

This would be an awesome gym if it wasn't so damn crowded. They should limit the people and make you reserve your time slot honestly.

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★ 5

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★ 5

Great gym! Dae is an amazing personal trainer though. 100% recommend!

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★ 5

Good 👍

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★ 4

Okay

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★ 5

Great work out at this gym

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★ 1

Don't sign up to go here.

The horror stories you've heard about cancelling gym memberships are true of this place. You will be forced to pay for additional month(s) if you're trying to cancel even after your contract has ended or another random service fee from the fine print might just show up on your card.

It's overcrowded and no one re-racks their weights anyways.

It's a trap. It's not worth it. Spend your money at a company that values your time and money, because this isn't it.

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★ 5

Broke up with the Hollywood location for this location. You guys are crushing it over here. Literally driving further but it’s SO worth it.

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★ 5

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★ 1

I had already left a review about this gym before, but unfortunately, the situation continues. I had paid a penalty fee so they would stop charging me for some training sessions that they themselves failed to deliver on time. In theory, I should have been able to cancel without that penalty, but I decided to cancel anyway to avoid further issues.

The service attitude leaves a lot to be desired: from the front desk to the trainer who sells the sessions and even the general manager, they all show a lack of professionalism. It feels like good service only exists when you first sign up. After that, there is no follow-up, no accountability, and the trainer has even been rude at times.

Today, I was charged $100 again, even though I had tried to cancel this charge about a month ago. I am very disappointed and upset because this is my money, which I budget for other priorities — that is why I asked to cancel in the first place.

The only thing keeping me at this gym were the classes, but after this experience, I will most likely cancel my membership completely.

I do not recommend this place; I strongly suggest anyone interested get all the details upfront before signing anything to avoid going through the same experience.

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★ 5

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★ 5

Machines are always working perfectly

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★ 5

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★ 1

I was dissatisfied with the lack of professionalism and how I did not feel safe with their team members. Do not recommend

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★ 5

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★ 1

Worst customer service and they make it a horrible experience to cancel your account!

Spoke with Caleb McCarty at this location to update my account info and his tone was aggressive and disrespectful. Truly poor service.

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★ 5

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★ 5

WOW! ULTRA INCREDIBLE
ASSISTANCE AT GOLDS GYM WAS ULTRAMAZING EXPERIENCE.

WHEN YOU COME TO GOLD GYMS DTLA
PAUL

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★ 5

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★ 5

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★ 5

While I’ve had my ups & downs here, this place is my sanctuary after a long day at work, for an early morning stretch & pump sesh, for deep breathing & sweat sesh in the sauna, to opening my hair follicles and airway in the steam room/ best gym company in SoCal is Gold’s hands down! With sister locations to utilize, it’s a conventional investment into your overall health.

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★ 1

They really need to turn on some AC in this place

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★ 5

So far I have had a great experience for this being my first time joining a gym ever in my life. Thank you to everyone that has been great with me

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★ 1

Got a 3-year membership promo from this Gold’s membership. After 1 week, I got my things stolen from the locker despite having my own lock in the locker room. The thief got my duffel bag containing my wallet with my identification and my car keys. I filed a police report and asked Gold’s if there is anything they can do to help me find the perpetrator. They just told me that the court needs to subpoena the gym to retrieve the videos.

I wanted to cancel my membership because I no longer feel safe in the gym for letting thieves go around and yet they still ask me to pay a fee of $100 plus the duration I stayed in the gym just to cancel my membership.

These people don’t really care what happens in the gym nor do they care what happens to their members. I hope no one else from that gym goes through this experience.

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★ 5

Wide assortment of free weight, circuit machines, classes and pool

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★ 5

Greatest gym ever!!

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★ 2

I moved to Los Angeles a year and a half ago and, after hearing good reviews, decided to try Gold’s Gym, even knowing the area was quite busy. The tour was in English, which was fine. I signed up and accepted a complimentary training session.

During the session, they presented plans over $200 USD; I chose the most affordable, about $100 USD for two weekly 25-minute sessions. From the beginning, there were some issues: the information I had provided was not shared with the second person who assisted me, so I had to repeat everything; the diet plan was not delivered on time (I first had to submit my food list), and the workouts were uploaded to the platform later than expected.

I had not been told this was a contract, and my intention was never to cancel from the start — only to stop paying for it due to my current situation. However, when I tried to pause or discontinue it, I was told I would need to pay a $100 USD penalty. For me, the issue was not the amount itself, but that it wasn’t transparently communicated from the beginning, and that despite delays and shortcomings on their side, they still enforced the penalty.

The manager showed no empathy and didn’t speak Spanish, which surprised me in Los Angeles. One external trainer was more understanding, but overall, the experience left me discouraged. Unfortunately, the place I had hoped would be a space for well-being ended up feeling uncomfortable.

I hope they can review my case and find a solution that works for both sides, as I truly believe better communication could have made this a completely different experience.

Source: Google

★ 5

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★ 1

My phone got stolen here and the staff was not helpful, bad experience

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★ 4

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★ 5

Weight loss journey and this is my home gym. Love the staff and the people

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★ 5

At 69 it was one of the best decisions of my life to join , almost a year now as I’m 70 …..

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★ 5

👍👍👍

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★ 5

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★ 1

I decided to visit this gym today, it is not my home gym but I really wanted to try out the pool. I had the worst experience, the parking is ridiculously complicated and far from the gym itself you literally have to walk a mile to get to the gym after parking, also the staff there are not welcoming. I was very lost as it was my first time going to this gym and I even let the front desk staff know it was my first time. They didn’t even bother welcoming me or directing me to what I was looking for. I had to figure it all out in my own, and when k did ask to be directed somewhere they had a nasty look of judgement on their faces. They spend time talking amongst each other and do not service the gym or the customers at all! No wonder the gym is awfully dirty. Also, the machines are all rusted out and need an upgrade. The pool felt salty and was murky. I will not be coming back!

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★ 5

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★ 5

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★ 5

Work out there good people 👍💪

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★ 5

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★ 5

Nice gym and friendly staff

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★ 5

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★ 5

The staff is very nice, the place is very clean and the people are very kind, the staff give you a good and enjoyable experience, mg only recommendation would be to arrive early to not have a long machine wait. Other than that the gym is great.

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★ 3

I’ve been to this gym several times through ClassPass. If you reserve a spot through ClassPass, you have to check in no later than fifteen minutes from the scheduled time or you may get charged an extra fee for missing your reservation. The front desk person said the reservation would no longer show up on their system after that time even though on ClassPass it makes it seem like you can show up whenever if you have an open gym reservation.

The quality of the classes were inconsistent. I enjoyed the bodycombat class. The cardio Latino class left more to be desired though. It was unclear who the instructor was and even when I figured out who it was he wasn’t providing much guidance. The gym equipment itself is good. I recently tried the pool and was quite disappointed with how dirty it was. I saw 2 bandaids in the bottom of the pool and what seemed like small piles of sand/dirt around the edges. The jacuzzi was nice but smelled so strongly of bleach, my eyes were irritated for a couple of hours afterwards.

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★ 1

I do not recommend using metro Transit transportation it was a very difficult and gross experience the elevators smell like urine.... No towel service and only 2 hour parking allowed and when it's time to close the lady was very very rude very pushy she clearly had an attitude all over her face 😔😈

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★ 5

I’ve been going here a little over a month, I love this gym! It’s clean and there are a lot of machines as well as a punching bag to get all that angry out! I wish their hours were longer on the weekend but besides that they are open until midnight M-F so that’s fair. This is definitely a great gym to reach your fitness goals whenever you are at on your fitness journey.

Source: Google

★ 1

Member since 2016, no improvement, terrible front desk, not helpful, no empathy, they just get in a circle and chat without regard for their “service” jobs. Showers are moldy, never improved regardless of said remodels, treadmills are broken majority of the time. This is a franchise that has only worsen as time passes. The location used to be ideal for a quick gym escape from the office. Not anymore. Do not recommend. Pay more and join Equinox down the road, John reed offers free parking on Olympic I believe. The only good thing this place now has is the convenient location but even this is not worth the terrible service and poor gym hygiene and machine quality.

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★ 5

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★ 5

🥰

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★ 5

The gym and the equipment is functional and clean I enjoy the sauna and the pool no other gym in the city can compete with that😂❤️💪🏿👍🏿

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★ 5

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★ 1

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★ 5

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★ 5

Excelente buen servicio

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★ 5

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★ 5

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★ 4

5 stars for cleaning and service. But still you need new workout machines like for back and all. Its still old-school 1987. . Hope will be better

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★ 5

The classes are amazing- going early morning is ideal for not being over crowded- pool is heated hot tub is big sauna and steam room are clean!

Just saw them changing out the pads on machines so upkeep is important! Overall for 39.99 a month it’s very worth it.

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★ 5

As soon as I walk in Oswaldo there to lend me encouragement . All the staff with a smile on their faces welcoming me in .
I don't know what I would do without ability to come to this gym .

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★ 5

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★ 5

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★ 5

Sometimes the music is chill at the jacuzzi. Beware, however, sometimes the pool trainer blasts music add an injurious level.

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★ 5

Clean. Friendly staff. Good parking. Good location. The only suggestion is to let us know when the pool heater goes out so we don't have to make a wasted trip.

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★ 5

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★ 1

I was verbally and physically assaulted (for being gay) here a month or two ago by another member. This happened right in front of the front desk with multiple employees and other members witnessing. After filing a report, no action was taken against him. I continue to run into the guy daily who tries to intimidate me and whispers slurs in passing. Today I see him hugging one of the employees that this incident occurred in front of, who conveniently did not hear anything when I asked her about it. Now it makes sense as to why she took his side and no action was taken. Not sure why homophobia or any type of harassment / discrimination is tolerated here.

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★ 5

I love working out at the gym. It’s a pretty good space to do what you have to do to stay fit in The employees there are wonderful

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★ 5

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★ 5

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★ 5

Definitely a good gym to go to. Ali was super nice and made my sign up process really easy. Amenities are phenomenal as well. The only downside to this gym is that it gets super packed. Other than that it is awesome.

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★ 5

Excelente fue una bonita experiencia

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great location and friendly staff.

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★ 5

I really love the renovation DTLA Golds has done! It’s such a fantastic space. I’ve been excited about the opening of Beverly but after learning it won’t have half the amenities or even a class room, I’m quite disappointed. Many of us were eagerly anticipating something like Glendale or DTLA. I’ll likely continue at Hollywood most days!

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★ 5

Super bien 💯💯

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★ 5

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★ 5

Can not say enough about Oswaldo. He is such a caring and motivated person everytime I come in. You can definitely see how much he cares about the gym and the members. He is definitely someone I go to whenever I have any complains or issues in regardd to this gym. Wonderful person, hope to see him do more with Golds Gym.

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★ 5

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★ 5

I have been attending the DTLA Gold’s location for the last 8 months and have enjoyed every minute of my experience.

Also I highly recommend Monica M. the Personal Trainer. She’s so personable, knowledgeable, and really makes you feel comfortable and confident as you grow in strength/ knowledge.
Especially as a first time gym goer who gets gym anxiety as a newbie to the work out/ strength training world. Can’t recommend her enough!
Very grateful.

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★ 5

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★ 5

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★ 5

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★ 5

Thanks for fixing the seats in the sauna. Let’s keep the sneakers out of there and make it last long!

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★ 5

Great, clean gym.

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★ 5

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★ 4

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★ 2

when will you fix the water leaks everywhere?
its been more than a year.

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★ 5

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★ 4

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★ 5

Nice

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★ 5

The best gym in downtown LA

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★ 5

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★ 5

Exelente Gimnasio buenas máquinas todo limpio ordenado la atención al público buenusima exelente

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★ 5

Everything was good

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★ 5

Overall great gym! Great machines & sauna & jacuzzi & pool. Monica is an excellent personal trainer! I really recommend this gym!

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★ 1

The staff was very rude there's no way I'll be returning to this location or any other gold gym!

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★ 4

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★ 5

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★ 5

Good maintenance & helpful staff

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★ 5

Great customer service

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★ 5

It's a really cool gym everybody's just really doing their own thing the amenities are great the girl at the front desk seemed a little bothered but thank goodness the general manager was completely on point paying attention and made our first visit and tour a good one made us feel very comfortable

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★ 1

I went in today because my friend recommended me this gym and I spoke with Sean one of the reps from there and because I said I was only interested in the pass to check it out he called over his manager and the manager said he could only give me a pass for the day because I refused any of the offers made me feel very uncomfortable to be honest so unfortunately I won’t be a member thank you

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★ 5

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★ 5

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★ 5

Clean facility

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★ 5

I’ve been looking to get back to a gym, and chose Gold’s Gym DTLA because of its proximity to my workplace. I visited at 5pm to pick up a pass and received a very informative tour of the facility from Caesar. The gym was pretty full, but there were still available machines. My concerns were: 1- the locker room, which was well kept & has its own steam room, sauna, & access to the pool. 2- cable machine bars and ropes availability because they are always missing at other gyms. There is a bar tower & atop it, multiple types and other cable accessories. 3- crowdedness. While the gym was crowded at 5pm, it felt like there was plenty of room to still workout. The group class was the exception, as it was pretty packed, but there is a big selection throughout the day of classes. 4- overall cleanliness. The gym appeared clean. There are also paper towel stations with spray cleanser for members to wipe down equipment and there are regularly placed bins for used towels, which are provided. 5- gym staff demeanor/culture. Every single person that I had the pleasure of working/speaking with was friendly, professional, helpful and made the gym a welcoming place.

Today was my actual first workout. I went in at 6am, which is also a peak hour, but as expected, I had no problem finding a machine. The staff was helpful and quickly got me in. Since I need to get ready for work from there, I needed a large locker. Again, it was easy to find one. The locker room, restrooms, & showers were clean with staff regularly (yet inconspicuously) making sure it stayed that way. There are plenty of plugs for hair appliances. Extra shout out to the members on the floor and in the locker room for being courteous, friendly and helpful.

Additionally, parking is easy to find & elevators are fast. Parking is validated at the front desk for 3 hours & there is a healthy food bar & ready beverage fridge up front

I’m looking forward to rebuilding my gym habit here, and appreciate knowing that it will be a great experience.

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★ 1

0 stars didn’t let my child use the bathroom unless we were members and

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★ 3

Update. Been a member for quite some time and it’s improved a lot! Just need better water pressure for the mens shower. Other then that it’s👍🏽 ohh and please have staff enforce the rules for the sauna, I see people with there shoes on all the time.

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★ 5

The people here, staff and patrons, make training here such a positive experience. Great machines and other resources. I really appreciate their personal trainers as well - I've been working with mine for a year now and seeing excellent results. A year ago I never would have imagined that I'd even set foot in a gym, I really hated exercise. Now, I can honestly say that I LOVE the gym and working out. I always look forward to coming to the DTLA Gold's and feel amazing when I walk out :) Thank you Gold's for making such a positive difference in my health and life!

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★ 4

Buen luga y buen servisio

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★ 5

💯💯💯💯 best gym in DTLA

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★ 5

Great place to train!! Great vibe overall, and very friendly staff.

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★ 5

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★ 1

pool jacuzzi is closed. mist sauna is broken.dry sauna is alive .
maybe manyguys flow ice water to mist sauna sencer to get strong mist , thats reason to break usually.

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★ 5

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★ 5

Clean gym and good machines to work out in an staff is helpful

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★ 5

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★ 5

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★ 5

I managed to arrive today before the lunchtime crush.

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★ 5

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★ 5

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★ 5

It was a pleasant experience. No shortage of clean towels and bathrooms were very clean.

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★ 5

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★ 5

Gold’s Gym DTLA is a solid spot—clean, well-equipped, and spacious. The staff is friendly, and there’s a good variety of machines and free weights. Great vibe overall, especially for serious lifters and fitness enthusiasts. Definitely a good gym experience in the heart of the city.

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★ 1

The cleaning staff is very dirty. They spend a lot of time spying and talking. They sit and talk to people instead of actually working. The showers are broken, and the soap Ana puts in. The water to bathe is just water. The dirty bathrooms are horrible for the maximum amount they charge.

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★ 5

Great experience and very nice location.

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★ 5

💪🫶🤌👍

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★ 5

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★ 5

Nice n clean

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★ 5

I personally enjoy working out at this gym, it’s very convenient for me. It has all the equipment a trainer needs you just have to know how to use them.

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★ 5

The best Gym in DTLA

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★ 5

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★ 4

Overall the gym is great, always something to do, has more equipment than most gyms and js cleaner than most gyms, a word to the wise be extra careful with your belongings there are a lot of theft that occurs here and leaving your things unattended is asking for trouble, staff won’t help, like someone said all they do is greet and fold towels but if you actually need assistance they’ll shrug you off. Just wanted to remind everyone theft is an issue at this gym but the gym itself is overall great for the price.

Source: Google

★ 1

The facility is a good one, but the staff are ridiculous.

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★ 5

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★ 1

I came here yesterday after I was told over the phone by one of their reps that I could come and assign this location as my “home gym” since the location I signed up at had closed in December. When I got there I was told I would have to repurchase a plan at a higher monthly rate. I didn’t sign up for Golds Gym Culver City I signed up for Golds Gym so I don’t see why just because one location closes that means I have to sign up again. Seems like a shady sales tactic.

I reached out to the regional manager Marcus Neal and was brushed off and told I would just have to sign up again because an email was sent to me. I received no email, no call, no text. I’ll just take my business to another gym. Terrible customer service.

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★ 5

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★ 5

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★ 4

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★ 1

Terrible! They charged me while I had a broken rib. I called in to get my account cancelled. They then kept charging me when I caught it and called them they said they have no record of the cancellation . I wanted a supervisor. For weeks I was told I would get a call back and never did. All the time the interest is building. I finally was told that I needed to call the financial department. they then told me I had to call the gym itself. again while fees continue to build. This club will never see me or anyone I know ever again. And im starting a social media campaign against them.

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★ 5

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★ 5

I always have a good time there!

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★ 4

Very good.

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★ 5

I love to attend pump it class. All the instructors are amazing! They should add a Pilates program

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★ 4

Little messy but better than a lot of gym for the price

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★ 2

Staff are friendly but the gym policies and rules itself really suck. I filled out a form online and someone called me to schedule a day trial. I explained that I just moved to LA from London and still had to stay in a hotel. They said they will figure something out when I get there. Fast forward to my arrival, they kept asking me to fill out forms and then someone all of the sudden came up to me and said they can’t honour me a guess pass unless I have a rental agreement to show them. Since I was already there and wasted so much of my time. I had to buy a day pass $40 which costly nearly equivalent to a month membership. Like gurls???? Stop wasting my time.

The gym itself is busy like a community sauna. I have never seen a gym as busy as this one. I wanted to leave as soon as I walked past the barrier.

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★ 5

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★ 1

front desk people are lazy. one of the guys already saw me coming into the entrance but he turned his back and gossip with his colleague. They always need to take your phone and scan the barcode so you can enter. HOW INCONVENIENT. lazy staff make it even worse. They need to be attentive with guests entering the gym.

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★ 5

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★ 4

Really love their Latin Cardio class. Pretty spacious gym

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★ 5

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★ 5

Good place to workout

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★ 4

Need more hip thrusts machines, but overall the gym is great. No broken machines spotted .

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★ 5

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★ 5

Great environment and staff

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★ 5

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★ 1

Highly DISAPPOINTED @ gold’s gym and confused about tour process with sean.

First time trying to experience the downtown location so i brought my girlfriend who’s never been as well, she lives in the area and i wanted to convince her to get a membership (I’m a member at the long beach location). They allowed her to sign up for the three pass and proceeded to show us a tour. 40mins go by and our tour guide Sean is asking unrelated questions & only showed us the restrooms and a few stair-master and treadmills. I expressed that we were on a time crunch and wanted to get straight to our workout after noticing our time was running out, also didn’t want to overwhelm my girlfriend who doesn’t workout often. Sean lastly wanted to show us prices. We are going over the prices and asked for her ID, He notices on the account it claimed she went to a gold’s gym in 2018… She’s never been to a golds gym so we both got confused about that, but didn’t think it was an issue because we are verbally telling Sean it’s a mistake. He then decided after 45mins of touring us and talking we weren’t allowed to use the simple three day trial... Extremely disappointed in our first visit and unfortunately won’t be going back after wasting my time, energy, gas. Now driving back an hour to the long beach golds gym location since i’m already a member but honestly thinking about canceling my membership in total after that huge waste of time, really isn’t sitting right with my spirit. They should have honored her especially living in downtown and never going.👎🏽

Source: Google

★ 5

Mi esposa Juana Paulina Ortiz love this gym

Source: Google

★ 5

Always a great workout at Gold’s! Great machines and good strong/healthy vibes all around to keep your energy up!

Source: Google

★ 5

Source: Google

★ 1

I’ve been a loyal member at this gym for over a year, working out consistently despite the many issues—old, rusty equipment, treadmills with broken incline functions, an AC that sometimes doesn’t work, and an overcrowded environment where people hog machines in groups and leave weights scattered everywhere. Still, I tolerated it because I love working out.

But the other day was the last straw.

I was setting up for hip thrusts in the weight room, and as usual, there were no boxes available. So, I used an aerobic stepper from the empty class room, which I’ve done for months without issue. The signs clearly state that equipment can’t be taken when a class is in session—fair enough. There was no class. I warmed up, and as soon as I finished my first set, an employee walked over and started talking. At first, I thought she was asking to use the platform, which happens often. No big deal.

But no—she was telling me that I couldn’t use the stepper, that it “can’t be taken out of the room,” and then, mid-sentence, had the nerve to say “there are signs everywhere.”

And then, MID WORKOUT, she TOOK IT.

So, I left. And yes, I left everything exactly as it was—the barbell, plates, and towel—because if they’re going to enforce rules inconsistently, embarrassing paying members in front of a full gym, I’m not about to clean up on my way out. I refuse to give another dime to a place that lets some random employee power trip while ignoring everyone else who actually breaks the rules.

This place is a poorly maintained, overcrowded mess, and honestly, I should’ve left sooner. CANCELED.

Would’ve gotten that little ugly’s name, but whatever. Not my problem anymore.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Absolutely loved the gym and the community. If you're looking for personal training I highly recommend it, especially working out with Monica. She transformed my workout routine and customized to me in a way that got me back into a really great routine that was achievable and fun. Best investment of 2025. Staff is super responsive and helpful. I feel very thankful I was connected with this gym and if you're considering it, do it for YOU.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

The tanning beds are dusty and dirty. I asked for spray or a towel to wipe down and they said they didn’t have any.

Source: Google

★ 1

Most equipments are old and rusted. There are 9 stair climbers but 5 of them are broken for many months now and until today they are still have not been fixed. 👎🏻

Source: Google

★ 5

The front desk staff were welcoming and the manager Jesus was very helpful during the sign up process! The gym has a good amount of equipment to get in a proper workout.
Personal Trainer Monica was also very knowledgeable and led me through a good workout in as well, would definitely recommend others to try the gym and personal training services!

Source: Google

★ 5

Cool gym

Source: Google

★ 5

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★ 5

Source: Google

★ 5

Source: Google

★ 5

Erick, my PT, is amazing. If I could put 10 stars I would.

The DTLA team & Regional Manager have provided top tier 10 star service.

Source: Google