★ 5

Great place with clean environment. Love the diversity of the exercise equipment. !

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★ 5

Love Golds Gym

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★ 5

great

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★ 5

Good I like and enjoyed a lot

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★ 5

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★ 5

I just joined Gold's Gym and at my first visit I was welcomed by my personal trainer, Katie. I appreciated interacting with her as she established a workout program for me based on my current physical status and what my goals are.

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★ 5

Everybody at the gym is very helpful and kind.

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★ 5

I have had a great experience with my trainer Kaimen. He is very knowledgeable and kind and has helped me improve my form as well well as reach new goals and overall feel more comfortable walking into a gym.

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★ 5

Well maintained, good location, nice environment, thank you guys for all great job you're doing 👍

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★ 5

Great spin class. Good pace, measured but still satisfyingly challenging. Especially after being away all summer! Glad to be back!

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★ 5

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★ 1

. What is up with the hours It says 10pm and it says 11pm what is it So, this is still the same gym as Golds. Nothing has changed for the better what is the grand opening all about?If it's the same?Be aware.But at least the parking lot lights are getting changed.What about the inside lights?Once again while working out someone came and shut off the lights this happens constantly could you please look into the matter with the light switch .why do people have access to the light switch? you know while I get my bicycle off the bike rack in front facing State Street several possible clients have asked me this is the place open how do you get in and say you have to go all the way around the front and it's open it's just dark. Back in the day this gym used to be very very busy and it looked open, it was bright not dark like it's closed. Research will show that it was a lot busier than the fence wasn't up and it was lit up. One day someone's going to get hurt tripping over themselves or tripping over something else because it's dark. I believe that if you looked into it you would see business would be better if it was lit up and clients didn't have access to the light switch. But I do appreciate the gym thank you

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★ 5

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★ 1

This gym illegally double charged us for 4 months and refused to cancel memberships. Watch your statements!

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★ 5

Workout here quite often, people are pretty friendly and there are a lot of cardio and strength machines to use. Morning are usually a good time to go. Recently, EoS just bought gold's gym.

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★ 5

I feel so pumped to be able to go to EOS and have the option for hot yoga. Definitely the best hot yoga in all of Santa Barbara!!! With its own dedicated hot studio and plenty of classes! Complementary towel service and toiletries. A ton of Le Mills classes and three locations make this my top gym pick.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Clean, functional equipment, attentive staff, motivated and active patrons. So convenient, close and available. Thanks Golds Gym staff!

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★ 5

The staff welcome you the place is an exceptionally clean and neat. Love the equipment wonderful place to exercise..

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★ 5

Theresa S leads the best mat Pilates class I’ve ever been to. At 75 I can set my own pace while younger people can also work up to their potential in the same class.

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★ 5

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★ 5

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★ 5

Five stars

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★ 5

Emily did a great job finding out about my fitness, my goals and my injuries before pushing me during my training session.

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★ 3

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★ 5

Agradable gimnasio, muy completo y el personal del gimnasio muy amable y atento. Una de mis partes favoritas es el poder entrar al sauna luego de mi entrenamiento. Muchas gracias Gold Gym.

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★ 5

The Best!!

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★ 5

The gym is great and the team there is always helpful. I work with Maria the personap trainer and she does a great job.

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★ 5

Clean well equipped work out space and lockers

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★ 5

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★ 5

Lams great and knowledgeable very helpful and through great asset to golds gym

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★ 5

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★ 5

Suzy garacochea is an amazing personal trainer.
I went inside with a friend,a gold’s gym member For a simple workout and some aerobics and was introduced with Suzy.
What an amazing class it was with her,such a great time and I can tell already that the extra calories flew off my body!
Then,I had the chance to talk to her about fitness and better nutrition for me which I consider as a big blessings because I kind neglected myself lately.
Suzy,that was an excellent tip that you gave.
Thank you so much,was great meeting you.

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★ 3

8/1/25 Normally i would rate 4.5-5 but lately the uptown location has not been opening on time. I’ve been a member at Golds SB since 1999 only pausing during the disaster Bay club year. Please do better. I made uptown my main location because Goleta became unreliable at opening on time and the sauna was not working often.

Uptown is generally good and used to be most reliable opening at 5 am. Not last few weeks though. I like the facility, sauna usually works, and I do the Bikram Hot yoga a couple times a week. Please sort out the staffing issues. Staff is courteous when they show up. Please do better.

8/14/25 - Increasing +1 star as they seemed to have better team opening and I'm now seeing 2 people at the desk instead of one (a little morning accountability may be helping, please keep this up.)

~Disappointed that management is not responding to reviews.

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★ 5

Workers are cool equipment is good, always clean uptown is the best gold 👌

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★ 5

Sunday is the best day at the gym. It wasn’t crowded and the temperature was comfortable. Cleaning supplies were available. And equipment was in good repair for what I was doing. A good experience.

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★ 5

Another wonderful group exercise class today with Alison, one of my favorite well informed and dedicated instructors. Great group to work out with- together.

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★ 5

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★ 5

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★ 5

It’s a nice gym but can get a little crowded at times

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★ 5

We have been members of the gold gym uptown Santa Barbara for the last 3 years. Fantastic people run the place. My wife does Bikram yoga there and I do yoga lift weights three times a week. They have more than everything you need to get a full body workout. All of the weights and machines are in great shape and racked almost all the time.

My favorite gym in California.

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★ 5

Cool. Was busy and I love it busy lol!

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★ 5

I like Kenny because he’s a awesome trainer.and he cares about people and Kenny is very supportive and believes that I can do anything.and he also warm and nice and kind and has a lot of respect for me. And he has a lot of energy to. I like to keep him around so he can train me this year and next year too. I would like to Kenny to have a raise and a bonus to because he deserve it.and helps me with the weights too.Kenny is a very awesome person and a trainer too.Halene

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★ 5

Staff was adorable - special kudos to Isabella for being so nice and helpful.

Gym has what you need and is clean

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★ 5

I had an incredible experience at Gold’s Gym in Santa Barbara! I worked with Kenny, one of the personal trainers, and he was amazing, informative, patient, and genuinely kind. He helped me a lot with my form and made sure I felt comfortable and confident throughout the session. The facility was clean, well-equipped, and had a great atmosphere overall. Highly recommend this gym, especially if you get the chance to train with Kenny!

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★ 4

I have been a member of the gym for a little over 10 months and I like the Uptown gym facilities, the staff, and everything it has to offer, EXCEPT the personal trainer sevices. I am now on the fourth personal trainer in 10 months and it has been VERY frustrating! I don't know what the deal is, but it is not working for me. I really like my previous trainer, Maria D Comelli, but she is no longer available. And I have already paid for 36 sessions and still have 20 left, so I can't quit and will have to work with whoever they assign to me again! :(

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★ 5

Great gym every machine you need and not a bad price

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★ 5

Great gym. Clean, staff is great.

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★ 5

We did a Father’s Day arm lift (ran by Kenny) and it was awesome! The he did a very good job instructing, and motivating everyone. Overall it was a very good expierence and Golds should 100% do more stuff like that!🔥

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★ 5

Working with the personal trainers has been helpful. Nice gym and all the equipment needed to looks and feel good. Been training with Kenny C., Highly recommend awsome trainer.

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★ 5

Arm Farm class with Kenny was a 10/10!!! I left with a great pump and genuinely enjoyed my time in class!! The vibes were through the roof. I’ve taken a lot of classes at Gold’s and this is by far the best one!

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★ 5

This place is awesome. Nice vibe. Friendly welcoming staff at a genuine level, not shallow people , clean facility, tons of equipment on two levels, free towels, a Sauna, lots of classes, not too crowded but buzy which is good - who likes a deserted gym?! Don’t know why people complain (Reddit) but I like it a lot. I was expecting hell but I am pleasantly surprised.

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★ 5

Kenny has a subtle way of pushing you to become your strongest you while at the same time really listening to what your body may need on any given day :)

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★ 5

I’ve been a member at Gold’s Gym Santa Barbara for a little over a year now, and I’m so glad I joined. The gym is conveniently located near my house, and the staff is always friendly and welcoming. The locker rooms are clean, the sauna is a great bonus, and there’s a solid variety of equipment to choose from. While it can get busy at times, the energy in the gym actually motivates me to keep pushing toward my goals.

One of the best parts of my experience has been working with my trainer, Kenny. He’s incredibly supportive, communicative, and really takes the time to understand my fitness journey. He builds customized plans that are focused on optimal fat loss and strength, while also being mindful of my personal abilities—always offering smart workarounds when needed. I’ve made real progress thanks to his guidance and highly recommend him to anyone looking for a great coach and trainer.

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★ 1

Unfriendly Customer Service from Front Desk

We enjoy the gym itself, but the experience at the front desk could really be better. Andrew, the front manager, often comes across as unapproachable and unfriendly. There have been several instances where interactions felt unnecessarily cold or dismissive, even when we were just asking simple questions or trying to follow guidelines.

He often stands around chatting with the female staff while others are waiting to be helped, which adds to the unprofessional atmosphere.

A more welcoming attitude at the front would make a big difference in the overall vibe of the gym. It’s something we hope improves moving forward.

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★ 5

Just started training at Golds Gym and I have to say—total game changer. The facility is clean, spacious, and loaded with top-tier equipment. There’s great energy in the air—everyone’s grinding, but it’s still super welcoming.

Huge shoutout to my personal trainer, EMMY🙌. From day one, she has made the workouts personal, intentional, and challenging in all the right ways. It’s not just about lifting weights or cardio—she’s teaching me form, mindset, recovery, and pushing me past limits. Every session feels tailored to my goals, and the motivation she brings is next level 🔥.

If you’re looking for a gym that actually supports your growth (physically and mentally), this is the place. And if you want results with a coach who truly cares—ask for Emmy @ Uptown Golds Gym. Trust me, she’ll level you up 💪.

LFG!!!

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★ 5

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★ 5

I enjoy going to all the locations at golds .

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★ 5

The spinning class with Mr Patel is one of the most fun and challenging classes they offer at this gym. I had never sweated so much in any class, EVER! I also enjoy the sauna and taking a shower when I have spare time to stay longer. Thanks!

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★ 5

I workout with Tracy Crosslin as my personal trainer. I highly recommend Tracy. Not only is she knowledgeable, but she builds a routine and plan perfect for the individual that she is working with. She also knows how to build regiments that make sense for the gym space that you have. The workouts are intuitive and tailored, and she is always responsive when questions arise. I definitely see Tracy as my trainer for the foreseeable future.

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★ 5

Love the Golds on upper state! Great place for a workout.

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★ 5

Great experience and personal trainer, Tracy

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★ 5

I’m from out of town and bought a week long pass for $90. Great deal. Easy parking, well outfitted weight room, a couple of rowing machines, sauna in the locker room. People working out are friendly and very respectful adults. No teenagers that I saw. Lol.

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★ 1

If you are not a “certain look”(and a certain shade) just be prepared for what is otherwise a great experience. It’s just the area. They can’t help it. Most of the other members treat ppl like they forgot to dust their chandelier. But if you can block that out it’s a GREAT GYM.

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★ 5

Yes, I got sweaty in my white t shirt and I was looking like a prime slice of gabagool.

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★ 5

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★ 5

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★ 5

Tracey is the best trainer! Definitely book with her. The gym itself has great equipment and is not too busy if you go at the right times. But I definitely recommend Tracey if you are looking to get one on one training!!

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★ 5

I’ve been going to Golds Gym for many years but had never had any personal gym training. I started with Tracy Crosslin at Gold’s Gym for the last few months and I can honestly say she’s one of the best personal trainers out there! Tracy is incredibly knowledgeable, professional, and truly passionate about helping her clients achieve their goals. Whether it’s strength training, mobility, endurance, or just overall wellness, she always brings a thoughtful, personalized approach to every session.

What sets Tracy apart is her ability to push you in the right way—challenging you while still being supportive and encouraging. She’s helped me not only improve physically, but also encourages me to stay consistent. Her energy sustains you, and she genuinely cares about your progress, both in and out of the gym.

If you’re looking for someone who is committed, experienced, and truly invested in your fitness journey, I can’t recommend Tracy highly enough. She’s made a lasting impact on my health and lifestyle, and I’m so grateful to have her as a trainer.

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★ 3

The staff do an incredible job of keeping the gym clean and the instructors are truly top notch! Management is severely lacking though, towels/wipes are almost always unavailable and the upstairs cycles have been broken for months now. Overall the Goleta gym is a much better experience.

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★ 5

Love Gold’s Uptown!! Suzie Garacohcea’s classes are the best ever! Great instruction, matched with great enthusiasm! Highly recommend!

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★ 5

Clean space with knowledgeable, kind and very understanding staff. Lots of classes to check out so it always feels new and engaging. Tracy is one of my favorites. I regret never going sooner to this gym!!

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★ 5

The instructors Susie, Hattie and Gina are great.
As well as the front desk. Kelesy has a great smile and is so friendly. Deserves a day off

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★ 4

Started my fitness journey this year & im super grateful to have met Tracy. She’s super knowledgeable & is helping me reach my goals. She makes working out fun. Would def recommend her :)

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★ 5

The amenities are great and we had some excellent service signing up. I’m doing personal training with Tracy and she’s wonderful. She listens to your needs, is great at recognizing strengths and works hard to help you feel confident and comfortable. 10/10 would recommend her.

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★ 5

Best gym experience!! The booty bootcamp is amazing!! You will feel sore for days and the vibe is high energy and so fun!

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★ 5

I had the pleasure of working with Tracey Crosslin. She is without a doubt a hard working trainer, loyal, determined & Funny!. I thank her so much for all the progress I made with my fitness journey thanks to her I’m going to be out this summer! She’s an Amazing Trainer ✨

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★ 5

Tracy is an amazing trainer, she encourages & motivates me without that belittling push I have gotten from others at other gyms.

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★ 5

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★ 1

Just got told I couldn’t bring my service dog into the gym after I showed proof. Michael, the GM at this location said I couldn’t go in. This is highly illegal. The Gold’s on upper state and Goleta allows me all the time to come in. The dog is mellow and just sits in one spot in the corner and doesn’t bark or move.

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★ 5

Golds Uptown is conveniently located. The staff is always very welcoming & helpful. Especially Maria as my trainer. She has helped me learn about the equipment, nutrition, stretching and keeps me on track for my goals. I’ll forever be grateful for this Golds for providing the traditional 26 & 2 Hot Yoga, with the incredible teaching staff. ❤️

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★ 5

I love working out with Maria Comelli! She is my first trainer ever and I couldn't have asked for a better one. Maria is not only extremely knowledgeable, but also friendly, while pushing and motivating me. I enjoy working out at Gold's Gym Uptown. The sales manager, Tracy, has also been very friendly and helpful, as is the front desk staff.

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★ 5

The staff are very friendly and helpful. Someone is always at the front desk to say hi and make sure non members can't use the facility. I have worked out there at night and the parking lot is lit up like day which makes me feel safe. Thanks, Gold's Gym.
Rachel

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★ 5

First Time Training , Had A Good Time . 10/10 Would Recommend To My Friends !

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★ 5

Overall pretty enjoyable experience with the machines being available and everyone speaking in a low volume.

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★ 5

From the welcoming staff, to the large variety of equipment, and of course, how could I ever forget the sauna, this gym has a special place in my heart, and I recommend it to anyone of any age.

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★ 5

Golds needs curtain in gym window. For multiple past years promised but never supplied. Will help especially during body pump, pilates, yoga and all as 6,7 spots are too sunny and hot!

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★ 1

Subpar for a 40$ day pass.

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★ 5

This place is super rad and I’m always the strongest person there :)

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★ 1

Bad costumer service

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★ 5

Excellent experience with the new team and great team members I really enjoyed working out at the Gold's Gym.

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★ 5

The most friendly, clean, well-equipped, technical gym I've found. Thank you Josiah, Tracy, Kamari and All.

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★ 5

Es un lugar maravilloso estos días de a ver ido me siento maravilloso me siento agusto y noto resultados

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★ 5

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★ 5

Claudia, at Gold's Gym, absolutely deserves 5 stars! She keeps the facility spotless, and her hard work doesn’t go unnoticed. Every time I’m here, the floors are gleaming, the equipment is tidy, and the Gym is pristine—honestly, it’s a game-changer for the gym experience. She’s always friendly, quietly efficient, and goes above and beyond to make sure everything is perfect. Gold's Gym is lucky to have her! She’s always friendly. She goes above and beyond to make sure everything is perfect. Gold's Gym is lucky to have her! Thanks, Claudia, for keeping this place shining!

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★ 5

I recommend Gold's Gym 100%. The staff is very friendly and the place is always clean. The most important thing is that they are always there to help you and make you feel part of a family.

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★ 5

Will is an awesome trainer at Gold’s. I highly recommend him for weight lifting training. He is an expert in the field of weight lifting!

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★ 5

The staff here is amazing—everyone is on point and ready to help. If you have any questions, they’ve got the answers. And if you’re looking for a great deal, Josh is the one to ask. Excellent customer service, friendly, and always willing to go the extra mile

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★ 5

All the necessary exercise equipment is quite available and clean. Comfortable atmosphere to exercise.

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★ 5

I love my Gold's Gym membership! Hattie's HIIT Bootcamp and her yoga class are two of my favorite, weekly workouts, and Sunday Zumba with Hector is so fun! The weight rooms also have everything I need. I highly recommend Gold's Gym Uptown.

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★ 5

The best hot yoga in town. Brilliant instructors.

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★ 5

Clean, smells good, friendly staff.

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★ 5

Peaceful morning at Gold's uptown. Clean environment and open space

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★ 1

Don't come here. No towels for almost 2 months because there washing machine was broke and couldn't get it fixed. Now there out of wipes to clean machines for over a week gues there not worried about staff infection and now the mens locker room is missing the shower curtains of 3 of the 5 showers just wow. Your better off spending the 70$ for the YMCA or going to 24 hr fitness. I'm so glad I cancelled my membership here. Definitely not worth 59.99.

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★ 5

Great service and amazing people. Very positive! Gabriel and his manager that has been there for over a year did a great job convincing me to join! I’m excited to gwt to know Tracy!

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★ 5

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★ 5

The place is great and staff super polite and helpful

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★ 5

Hattie is a wonderful teacher and a real pro.

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★ 5

I am war veteran retired from US army special forces , I been training all my life from working out to becoming a drill sergeant and more , but coming to Gold’s gym and training with Maria was one the best choices I did in my life , she is well experienced, she knows exactly how to press my bottom and took me to a new level in training , I met lots of trainers but most of them they lacked a part in the training , but Maria she know exactly what I needed to get better fiscally and mentally , I will say as of now , I really want to say as long as I can with her , I really don’t care if you believe me or not , all you need to do just come over ask for her and you will see what I am saying is 100% through. Lucky to have her as my trainer .

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★ 5

Golds gym in upper state st the cleaner, more organized locations in the area. I’ve recently been training with Maria Comelli and she has helped me make exceptional progress. I was struggling to get back into shape after years of not working out and trying to do it on my own. Maria has been very good at observing my form, nutrition and overseeing a proper exponential progress. I had remained stagnant for a while because I wanted to workout like I used to and would get discouraged when I couldn’t perform the workouts anymore. Maria has helped me find a proper workout routine that will steadily increase my endurance and help me reach my physical condition goal. Thanks for all your help!

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★ 5

Not crowded, not hot, and love the instructor. Also, music was not too loud a

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★ 1

It’s a very dirty place, many times the machines are bad for a long time and you bathe it no way..... very bad experience I don’t recommend it

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★ 1

Signed up for a free pass, as advertised on the website. They called me 10 minutes later and the guy on the phone asked if I was planning on buying a membership, I told him not today. He responded, "We dont usually give free passes, do you have a santa barbara ID?" I told him that I do, and he then asked, "Well what are you planning on doing in here, like work out or...?" I said that I was going to dance in the open space area. He immediately responded "We unfortunately can't give you a free pass." So I asked, "And if I told you I was going to work out, would you let me have a free pass?" And he responded "Well probably not now..." So ridiculous that the employees are allowed to decide who can utilize a free promotion, and the fact that that he decided I couldn't use the free pass AS ADVERTISED ON THE WEBSITE, just because I'm planning on dancing instead of using the equipment, or because I'm not planning on immediately buying a membership!? So out of pocket

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great gym!

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★ 5

This gym has it all and at a great price

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★ 5

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★ 5

Cool dudes working. Good atmosphere

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★ 5

It was amazing! Everyone was very nice and respectful! Thank you all so much!

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★ 5

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★ 5

Great facility clean, huge selection of well maintained equipment, friendly knowledgable staff, and numerous choices of cardio workout classes

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★ 5

Great place

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★ 5

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★ 5

Excellent hours, spin classes and well-kept equipment. The staff is friendly and the gym is kept clean.

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★ 5

Very well kept gym. Nice equipment. Very friendly staff. Overall great experience.

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★ 5

No one was rude, everyone kept to themselves and it was quiet inside.

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★ 5

One of the cleanest gyms I’ve been too. The staff is friendly and fun, and have been there a long time. That speaks volumes. I love all of the classes offered, and the new app to schedule the time, track workouts, and see who the instructor is.

I split my time between SB and the Midwest, and I wish we had a Gold’s of the same caliber. I appreciate the sauna NOT being coed.

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★ 5

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★ 5

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★ 5

Great teachers here. Hattie and Suzy and Axle are dedicated and knowledgeable 👍🏼

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★ 5

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★ 5

Lam’s a great personal trainer! Super knowledgeable!

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★ 5

This is the best gym in town: the dedication of the staff, the state-of-the-art facilities, the cleanliness, and the wonderful array of fitness options make this gym truly special.

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★ 5

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★ 5

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★ 5

Love the place Great people awesome staff super friendly

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★ 5

I am always greeted with a smile 😊
I love Golds Gym!

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★ 5

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★ 5

Best gym in SB. Great price and great spot.

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★ 5

Everyone is very nice, polite and welcoming. The staff always greets you with a warm smile and hello. Manager Triston runs a tight ship making sure everything sparkles and is super clean.

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★ 5

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★ 5

Great class. Highly recommend

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★ 5

I love this gym. It's a great place to work out and it is a good price too.

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★ 5

Friendly staff and great 26&2 hot yoga!

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★ 5

Gym is clean with a wide selection of equipment and a good sauna. Staff is friendly. No complaints

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★ 5

Thank you Lam!! You rock!

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★ 5

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★ 5

Great gym vibe, clean, awesome selection of resistance equipment, and friendly staff. Best gym in town

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★ 5

This is a great gym. The staff are friendly and take fantastic care of the facilities and equipment!

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★ 5

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★ 5

Equipment is clean and staff is so friendly and helpful!

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★ 5

Special place to work on your power.

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★ 5

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★ 5

I always love coming to work out here because all the people that work there are so helpful and joy to be around. They have basically everything that you need to work out. And the bonus is that the sauna is the best right after a long workout.

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★ 5

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★ 5

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★ 5

Welcoming environment, knowledgeable staff

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★ 5

Friendly staff, clean environment, I have yet to have any complaint or issue.

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★ 5

Been a member for a couple of years now. I really like this gym. I mainly to practice Bikram style hot yoga and they have perhaps the only original 26 type of studio which is a blessing. The rest of the gym seems very nice to me and I know fellow gym members who have been with them for years. The GM really cares about the members which make a difference when things really count. I highly recommend this gym for people who are looking for one to workout, take classes and practice yoga, and relax in the nice sauna afterwards.

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★ 5

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★ 5

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★ 5

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★ 1

In July I went in to cancel my membership and was told I needed to do it online. I went ahead and cancelled online, received a letter of cancellation and that I did not owe anything. This was back in July. Today, I checked my recent transactions and noticed that I was charged TWICE in July and again in September, even though I cancelled my membership in July with zero amount owed. I called and was told they could not do anything, not do a refund, and they did not know why there were multiple transactions in July or why I was charged in September. I would recommend everyone that has a membership to review your transactions and make sure that you are not being overcharged.

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★ 5

Best Gym in Town.

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★ 5

Aerobics instructor Leslie is supreme! Great athlete, gracious teacher, best I’ve encountered.

Weight room is terrific and clean. Thanks golds gym. K

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★ 5

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★ 5

I look forward to Allison’s step class every Saturday! Gold’s Uptown is the place to be!!

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★ 5

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★ 5

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★ 5

Awesome gym, well equipped & very clean!

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★ 5

Love that place

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★ 5

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★ 5

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★ 5

Front desk staff is always awesome. I do wish they would start to update some of their equipment.

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★ 5

I love yall here ❤️❤️

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★ 5

Great, clean gym! Sense of community. Staff is friendly and helpful.

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★ 5

This gym has everything you need!

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★ 5

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★ 5

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★ 5

I love it. It’s clean environment is great stuff is amazing

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★ 5

Love the friendly staff and classes

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★ 5

clean and modern gym with plenty of workout options

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★ 1

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★ 5

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★ 4

Source: Google

★ 5

Source: Google

★ 1

Unfortunately there is not a zero star option. I signed up with this gym. I called in to cancel they assured me that there was no card on file so I would not be charged. I talked to at least 7 people (I have their names written down) They all had different answers but assured me that I would not be charged. I finally got ahold of the General Manager (Tristan). He asked me to collect documents and send them to him so they could clear this up and process the refund. About a day later he confirmed the documents and said that corporate also confirmed them. I have an email from Tristan approving the refund and even giving me an expected date at which they will be refunding the money. The email states it’s been processed. He lied it was never processed. I then called him to discuss he laughed at me and belittled me. I asked him if he thought this was funny and he said “yes”. I also asked if he’s ok belittling me. He said “ya” as he was laughing. This is horrible behavior. We will not be stopping until our money is returned. He would not give me any higher ups names or info. I called back and the membership advisor gave me full first last email and phone numbers. This gym is great accept for Tristan’s behavior.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

친절하고 운동기구들이 훌륭해요

Source: Google

★ 5

Source: Google

★ 5

I personally like Uptown location best. It’s spacious, offers a lot of classes and the front staff is welcoming & friendly. They offer towels and the sanitizing wipes are always stocked. It gets busy but I was always able to find a parking spot. My health insurance offers Active & Fit program however the Santa Barbara Golds Gyms do NOT participate in that program. I was staying in Santa Barbara for two months and this was the closest gym to my housing so that why I went with it. They have some great merchandise to purchase as well which made my memory of Santa Barbara that much better! Out of all the gyms in the are (I did tour many) Golds had everything I wanted to optimize my workouts. I’m a class girlie and having many classes to choose from was super important to me.

Source: Google

★ 5

This is a location that provides the full Gold’s Gym experience! Great parking! Great staff! It never feels too busy because of the amount of equipment.
A special thank to Ryan at the front desk for being so knowledgeable and connecting me to sales and having excellent customer service skills.
Also a shout out to Chris from sales for taking the time to reach out and connect. Can’t wait to be back again!

Source: Google

★ 4

I can't say anything about the other locations as I only use the uptown gym. This place is adequate. I've taken a yoga class which was ok. Lots of seniors. The downside of this gym is that it's always super packed. upstairs and downstairs. You kind of have to time it if you can at the10-11am, 1-2pm time slots if you can. Most people are pretty chill, haven't dealt with too too many meatheads or creepers. I generally just like to get in, get some work done on the machines and then hit the treadmill and get out.

Source: Google