★ 2

This gym could be much better if they managed the personal trainers properly. The personal trainers often block walkways and occupy equipment for 20 minutes at a time, making it hard for regular members to complete their workouts on schedule. It feels like they prioritize personal training sessions over the rest of the gym members.

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★ 3

Love my gym; have been a member since the year they opened, however quality of customer service by front desk is inconsistent based on the constant rotation of new local students needing a part time job. Mean while rates continue to go up. Downgraded to 3 stars

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★ 1

Website and online says they offer day passes. Front desk said they do not when I showed up. Not sure where the discrepancy is…..

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★ 5

We already know it’s overpriced. But I feel like it’s a luxury I’m willing to pay. As long as I can make it 3-4 times a week it’s worth it. I will say it’s a little on the hotter side inside the gym idk maybe it’s just me

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★ 1

terrible customer service

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★ 1

Front desk staff provided misleading info and was not helpful at all. Especially when I called ahead and made sure they could help at Berkeley location.
Instead, they redirect me to either process online or go to San Ramon location.

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★ 5

Really Nice gym and always very clean! Had done my training with Hana and she was very informative and helpful as I’m moving and will be transferring to another Equinox! Would recommend her as a female trainer!

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★ 4

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★ 5

Beautiful complex

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★ 3

Super clean, friendly staff, good parking. But baseline is that it’s a pretty small gym with limited equipment, so expect to wait for your sets even if you’re there early.

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★ 1

The asian male who works at the front desk with braids and a beanie has to be the rudest/incompetent employee at a gym I've met. While initially friendly, when it came to cancelling my membership he sent me a link and said I had up to 3 days to fill it out. On the 3rd day I tried to fill out the link, but it was expired. I called the gym, and he picked up saying to come in to try to help. Once I got there, I asked to speak with billing but he insisted he could help. Instead of actually helping me, he suddenly decided to let me know that there is actually a 2 day processing period for a cancellation and thus my cancellation would not go through and I will remained bill for the full month. (over $250) Additionally, he made it seem like the entire incident was my fault and was condescending throughout the entire conversation, even scoffing at me when I asked how this is my fault. He brushed me off and refused to let me speak with anyone other than him. I had to reach out to the manger and seek help from a much more helpful and competent employee, David to get help. I recommend anyone who ends up wanting to go here to direct all sales for David, as he will actually look out for you and provide a pleasant experience.

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★ 1

Really bad experience with the gym. Don’t get a membership here

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★ 5

Excellent gym, I have been going there for the past year and it’s the best investment I’ve done. The gym is always clean no matter how many people are there or what time of the day it is. It’s always smiling like fresh eucalyptus which is a plus. Classes are amazing and so are the equipment and the staff. Totally recommend.

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★ 1

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★ 1

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★ 5

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★ 5

This review is overdue! I’ve been a member at Equinox for several years and wasn’t interested in a trainer until someone told me about Ariel Hau. She’s awesome, very knowledgeable, patient, sweet and very professional who will always greet you with a gregarious smile. I was impressed by her in so many ways as a young trainer. I’ve had other trainers at other gyms who wouldn’t listen and who pushed me at times to cause an injury. Just because someone has been a trainer for many years doesn’t mean they’re a good fit for you. Once you’re injured, you can’t work out and then you’re starting all over again. I hate the feeling of being trained by someone who doesn’t listen. You know your body better than anyone else. One thing about Ariel, she listens to you and pushes you but not to cause an injury. She knows what you’re capable of doing because she gets to know her clients. I loved the way she pushed me but didn’t injure me. If you tell her you can’t do something she’ll find another way to get it done. Ariel truly cares about her clients!

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★ 5

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★ 5

I don’t usually write reviews, but my experience at Equinox was amazing, especially thanks to my personal trainer, Ariel. I trained with her for 3–4 months, and she made the entire process less intimidating and helped me build a routine I could actually stick to. She took the time to understand my goals and lifestyle and created a workout plan tailored specifically to me. She's super easy to work with, outgoing, and I looked forward to our sessions because it felt like I was working out with a friend, she's amazing!

She also shared great nutrition tips that supported my progress, she’d ask what I liked to eat and then suggest healthier alternatives and even restaurant options to try. On top of that, she encouraged me to explore other classes and connected me with another amazing trainer, John, for boxing—which I really appreciated. I ended up discovering a new activity I genuinely enjoy and probably wouldn’t have tried otherwise.

Starting my fitness journey felt intimidating, but Ariel made it easy and fun. I highly recommend training with her! And big thanks to David for recommending Ariel to me, it was a perfect match!

If you’re thinking about boxing, definitely take a class with Vanessa, she’s incredible. Or book a session with John at the San Ramon location; he’s amazing! They’re both super welcoming to beginners and will teach you at whatever level you’re at. They made boxing really enjoyable.

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★ 5

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★ 5

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★ 5

I’ve been training with Ariel Hau for over a year now, and she is truly incredible! Her energy is always positive, and she knows exactly how to motivate me to push past my limits in the best way possible.

Ariel has taught me so much—not just about effective workouts, but also about nutrition, mindset, and creating sustainable healthy habits. Each session feels purposeful and challenging, and I always leave feeling stronger and more confident!

If you’re looking for a personal trainer who is knowledgeable, supportive, and genuinely invested in your progress, I highly recommend working with Ariel!

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★ 5

This gym is a gem! Spotless, great equipment, amazing classes, and world class stem room

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★ 5

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★ 5

The front staff are nice and welcoming (Thank you Jr!) and remember you by name if you’re a regular. There is plenty of parking. The members display proper gym etiquette. Weights add re-racked, properly wiped, and friendly when you accidentally start using their machine/weights without knowing. It’s not big, but it’s cozy and people don’t hog machines.

Between Berkeley RSF (SUPER packed), 24 hour, and other gyms…I find that Equinox is the most pleasant to work out in after a long day of work. I would be nice if they add a cold plunge and sauna like Lifetime, but it’s 5/5 as is!

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★ 5

Very well maintained gym with extensive selection of equipment. Thank you Romello for the thorough and informative tour

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★ 5

Very nice club. People are so friendly and the classes are excellent!

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★ 5

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★ 5

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★ 3

I used to go to Equinox gyms in NYC before Covid, and this is my first time returning to an Equinox gym since 2022.

I'm disappointed with how things have changed. The front desk team barely acknowledges members when they enter, which feels impersonal compared to the premium service I expected. The weightlifting section is notably limited - having only 3 power racks creates consistent wait times that interrupt workouts. This facility would benefit from at least doubling that number.

While this location is probably still the best option available in the East Bay, the quality doesn't match Equinox's reputation. The lack of serious competition in the area seems to have allowed standards to slip considerably. This particular gym doesn't deliver the experience that justifies Equinox's premium pricing.

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★ 4

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★ 5

World class gym with more bells and whistles one could ask for. Convenient location in Berkeley with parking garage. Steam room, spa, massage- whatever you can imagine. Just be prepared to pay.

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★ 1

The women's showers were unclean with hair, rust and old towels that were borderline brown and smelly with a low cost laundry odor. Membership advisor could care less about issues and was tired of her texting and lack of accountability for her behavior during a visit. Pushy on a membership not even worth $100/month. Amenities are lacking in quality vs. Kiehl. Equinox has changed for the worst.

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★ 5

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★ 3

The instructors and classes are great and the facilities are clean and well-maintained. If you leave anything in the locker room for even a few hours it will be stolen, 100%, which is a huge bummer, especially for such an expensive gym.

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★ 5

Excellent selection of fitness classes! Superb instructors! Clean space and great energy!

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★ 1

I've been going here for a couple of weeks, and the staff is rude, unfriendly and unaccommodating. The gym is completely fine but not worth your money. It closes early, only has 1 smith machine, the razors in the locker rooms always leave me with cuts and, again, the workers at the front desk are not nice.

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★ 4

(Update- I have spent another year here and I would say it’s more like a B+, fewer shower drain issues at least and a hard working staff) I worked out with Equinox in Marina Del Rey for 2-3 years. I can afford the gym so I just won't mention that part since it almost feels like a bias to an honest review. If you can afford it, great, if not don't. Their cancelation bullshit during COVID notwithstanding.

Anyway, this version of Equinox to me is a B-. The reasons for that grade: 1) Mostly well kept machines, some need replacing (had to switch trend mills twice this week), 2) Showers always feel like they are backing up with water (clean the drains occasionally dudes?), 3) hours are weird, LA was always open an hour later on everyday, stay open later or are you just trying to save money?, 4) when I started they asked me if I wanted the 1-1 session. I returned that email saying sure and then...nothing. Actually they did send a very standard email suggesting a Pilates session. Okay. Honestly you might have sold me on sessions, but on second thought you seem like amateurs and I don't trust the experience of your trainers if they cannot find the time to learn to communicate like adults. - Overall, not terrible.

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★ 1

Intense spam even when requesting they stop

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★ 3

This gym isn’t the best gym I’ve ever been to. It’s not the worst either, good selection of machines and friendly/knowledgable personal training staff among the pros. Cons are the space seems to be at capacity a lot of the time, but that’s to be expected in the popular parts of the Bay Area. Biggest con
for me, is the opening hours, it’s open 5am-9pm. Should be until 11pm for the price, considering that it would also help with crowd flow. Sometimes you just want to go to the gym with fewer people there and not at 5am

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★ 1

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★ 5

I visted the Equinox Berkeley branch as my next job may take me to the Berkeley/Oakland area. I am a 2 year member of Equinox New York/Flatiron location.

Michaela generously gave me a pass to work out. Berkeley is an excellent club. It is new, clean, well equipped with basics, has plenty of stretching room, nice architecture, a food/drinks bar, water stations, cleaning wipes, and of course, cold eucalyptus towels awaiting your in several fridges around the club.

While it is clearly 5 stars, I would just suggest that the music was a little too loud in the weights area. Maybe 95% of people are listening to their own music in their headphones, so music from the club is not really required.

Otherwise, I highly recommend Equinox. It might look expensive on the face of it, but this is your health, and if you go to your club 3 or 4 days more per month because it's a pleasant experience, it's worth every penny of that investment.

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★ 1

As a middle-aged woman who values quality service and is willing to invest in it, my experience with Equinox Berkeley has been deeply disappointing from the start. I have serious concerns not only about the integrity of their services but also about their record-keeping practices, particularly regarding my address and personal information.

While they offer personal training as part of the initial membership package, it is only available on weekdays, which is not practical for working professionals like myself. I wasn't able to find a suitable time during the first quarter of my membership, which I initially accepted. However, I later received an email claiming I had a session with a coach I had never met. This raised red flags about the accuracy of their reporting to management and made me question their overall integrity.

In addition to these issues, I found it difficult to connect with any of the classes. Many of the instructors seemed either rude or lacked the competency to deliver what the classes promised. For example, a "barre" class barely involved any barre work, and the yoga classes seemed more like unconventional stretching sessions. The class schedule also seemed geared towards college students, which isn't ideal for someone in my demographic. It left me feeling that my membership wasn't worth the investment, especially as younger members likely benefit from group discounts.

What further enraged my dissatisfaction was the fact that after surpassing my one-year membership anniversary, I discovered that Equinox had never updated my mailing address despite my repeated use of the mobile app. I received no email notifications about this, which meant I was completely unaware of important membership-related communications. This failure to maintain accurate records and to notify me in a timely manner added to my frustrations and undermined my confidence in their ability to manage personal information.

I had a previous membership with Equinox in 2017, and I don’t recall any such issues. However, this time, the lack of attention to detail, combined with the cold and impersonal vibe of the facility, left me with serious buyer's remorse.

Ultimately, Equinox Berkeley does not seem to cater to middle-aged professionals, and after this experience, I had no choice but to cancel my membership.

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★ 5

I train here 5 days a week. The pluses are it's got very good equipment, it's clean, they repair equipment right away. The minuses are I hate the loud music, there's often a frenetic feel to the gym, and they seem to be over packing it with clients.

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★ 4

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★ 5

I don't think their payment is fair for their small gym

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★ 2

Equinox and other gyms are going to have to deal with men using the women's locker room facilities. As a woman I do not feel comfortable with men with or without male private parts in the steam room, sauna, shower area, dressing area. This club is full of men dressed as women and that is their right. It is also my right as a woman NOT to share female designated spaces with them. Women in sports are speaking out and things are changing. Gyms at some point will have to deal with this issue.

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★ 5

Everyone, from the trainers to the staff, are warm, welcoming, and make the gym feel like community. It’s a space that feels safe to learn in, safe to train in, and safe to push yourself in. This past year, I was fortunate enough to train with Gal Paz and it’s truly been the biggest gift. Gal is incredibly knowledgable and highly capable, but his deep level of care and attentiveness make him stand out as a trainer. He’s kind, but will push you and motivate you in a ways that feel unique to you and your goals. Speaking of goals, Gal will not only help you achieve your goals, but work with you to find new ones that you never thought were a possibility. I left every session with him feeling stronger, excited to have learnt something new, and having had a great laugh. Gal helped me find a joy in training and being at the gym that I’ve never been able to find before because he embodies that joy and playfulness himself. Berkeley Equinox is lucky to have a trainer like Gal, and, if you’re thinking about personal training, choosing to work with Gal will be one of the best decision you make!

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★ 3

Kind of small, but when barely anyone is paying $300/month for a gym membership then it's justified.
They have double of almost all dumbbell weights and go down to 5lbs to 110+(?). I've only gone up to 65 but I know for sure there's an 80. All the weights are also there, organized, unlike the zoo at 24 hour fitness, where the workout is you hunting for the 25s.

There are not that very many machines. Sadly, this is reminiscent of a hotel gym, even at 2 stories tall. Most of the space is just taken up by cardio machines, while another chunk is just warmup space. There are two sections of benches though, each having roughly 5 benches with dumbbells ranging from 25-80 in one area and 5-100+ in another.

Other equipment: only 2 barbell benches, 1 incline, 3 squat racks, chest press machine, shoulder press machine, leg press machine, glue kickback machine, ab and adducter machines, bicep and tricep machines, fly machine, and 2 cable machines besides the usual pulldown cage.

Steam room is kind of cold. Could use a little temperature turn up. I've been in almost all the shower stalls and they have consistent water flow, but there are panes inbetween some showers. Honestly not a huge fan because I don't want to see someone else shower, even if through a frosted glass. Towels are a hit or miss, sometimes kind of rough, sometimes soft.

Decent amount of parking, though it is kind of tight so if you suck at parking then you may have some trouble.

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★ 5

I really enjoy being a member at Equinox. The thing that makes it a 5/5 experience is my personal trainer Sita who does an amazing job. She has helped to demystify the gym and make it a place where I feel confident.

The cardio machines are up to date and they have a good amount of strength training equipment. They also offer a huge variety of classes from yoga, to boxing, to cycling. Other great things include the towels, sauna, and friendly staff.

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★ 5

Expensive, yes. At the same time, any other gym is max beyond capacity. The facilities here are nice and the classes and staff are amazing.

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★ 5

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★ 5

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★ 5

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★ 5

Honestly, it is the cleanest and probably the best gym that I have ever seen. It's quite crazy because I don't work out ☠️☠️

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★ 5

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★ 1

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★ 1

Was dirty, nearly every machine I tried to use seemed to be greasy and gross, staff was rude

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★ 1

Edit: 27 February, the leg press has been broken for over a month. Why are we all paying $200+ a month for broken equipment?

You'll get a membership here because you're a young professional or student who doesn't want to go to the RSF. You'll notice in the first couple weeks that there's unidentified black gunk all over the barbells, half the treadmills are missing cupholders for some reason, and there's a small army of personal trainers who are constantly loudly talking to each other and taking up space.

You'll wonder why you still come here, and then you'll remember that it is unfortunately one of the better options in Berkeley for a gym. If you have been to clubs in NY, this Equinox location is kind of a joke. No amenities whatsoever, you're basically paying to listen to the crass jokes of personal trainers all day. I saw one of them try to fight some guy the other day, no joke.

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★ 5

This Review is for my Personal Training experience with Aristotle Daphnis. I have complete trust in Aristotle. His instincts and wealth of knowledge create a safe container for me to push beyond my fears and step outside my comfort zone. Matching my commitment, he has lead me to regain strength and mobility that I once thought was unattainable post-injury. With his help, the support from my doctors, PEMA therapy, and a healthy lifestyle; I’ve reached this next stage of recovery, free from mobility setbacks, and a renewed focus on my potential.

10 out of 10 recommend working with him.

The Club and Community are great as well.

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★ 5

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★ 1

I am currently a member at a different location. I was pondering upgrading my membership to include Berkeley. I was told I'd have to pay $45 dollars to check out the facility to see if I was interested in doing the upgrade. Wow! Just wow. I didn't even want to workout. I just wanted to walk around to see if I like the facility.

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★ 5

Started coming to equinox a few months ago and have really enjoyed it. I have been training with Gal and he has been amazing, I am stronger than I have ever been and truly enjoy my sessions with him every time. I recommend equinox, Gal and all the staff are amazing and it is the cleanest gym I have been to. Stop by to check it out and get some sessions with Gal!

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★ 5

👍💪💯

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★ 4

Clean and gets the job done, but a little small and gets pretty crowded easily. There’s not a lot of open spaces for working out either. I usually bite the bullet and drive another 10-15 minutes to San Ramon for a better experience. Generally speaking, I wish they’d change their weekend hours - most of
The NorCal locations close at 6pm! Please consider closing at 7pm like the Palo Alto location. An hour would make a difference on the weekends.

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★ 1

Today I was at the gym to get membership and before I said that I would like to get membership, I asked to use the bathroom because I was about to pee in my clothes and the employee said to me “do you have membership?” and when I replied no, he did not authorize me to use the bathroom. I was well dressed and ready to train, I was sure I would do the membership, but I preferred not to talk because the employee was inhumane. I was so sad about the lack of humanity at the gym that I gave up on becoming a member. A gym without luxuries that knows how to treat anyone who comes there is better. Today I peed on my clothes and that was inhumane! Look for other gyms that know how to treat anyone who comes there with dignity, this place doesn't deserve you spending tons of money there.

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★ 5

Equinox in Berkeley has truly become my fitness haven!

Whether you're a fitness enthusiast or just starting, there's something for everyone. The gym boasts clean and up-to-date equipment, showers, and changing rooms elevating the overall experience. The post-workout ritual of unwinding in the steam room adds a luxurious and relaxing touch to my exercise routine.

Without a doubt, Equinox is my preferred choice in Berkeley/East Bay, offering a perfect blend of relaxation, cleanliness, and diverse fitness opportunities.

A huge shout out to Lauryn for her consistently helpful and friendly demeanor, always welcoming everyone with a smile.

If you're in search of an excellent personal trainer, I highly endorse Keith F! His motivating and personable approach ensures a top-notch fitness experience. For a seamless sign-up process and quick responses, I recommend reaching out to Marisol – she was tremendously helpful both during my initial enrollment and whenever I needed to make changes to my membership!

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★ 5

I’m from Baton Rouge Louisiana and came to visit this is the best gym I loved it and happy to have came will visit again

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★ 5

A large and very open space with plenty of equipment.

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★ 5

Great Equinox facility. Excellent trainers. Equipment is plentiful and they all are in good working condition. Clean locker rooms and showers. Sauna is great as well. They also have classes, a spa and a juice bar. Free parking in the building.

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★ 5

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★ 3

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★ 5

(Writing as a guest, not a paying member…cuz that is pricey!)

The glam! The scene! It can seem a little uppity, but daaaaang come just for Sam at the front desk and Randy on the spin bikes. Great folks, beautifully maintained facility with lots of classes and natural light and sparkling showers.

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★ 2

I'm disappointed with this gym.

For the past 2 weeks I ask to speak to a manager regarding an issue that I have 2 months ago. I think the manager cannot be bothered since the front desk lady said he's busy right now, she will place a feedback tho?!... I emailed the manager of the physical therapy department, manager of equinox berkeley and assistant manager multiple times and to my surprise they didn't reply...
I was promised for a refund because they charged me 140 dollars for a PT session. It's been 2 months and I still haven't have an update.

I would have appreciated IF someone gives me a call or at least reply to my email.

Truly disappointing.. Customer service is a NO for me.

Update: After posting this review, someone got in touch with me the next day and apparently I was refunded a month ago 🙃 lol. Well, thank you! Communication could've been better to avoid this frustration.

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★ 5

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★ 5

Such a nice resource for Berkeley. The parking garage is excellent.

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★ 5

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★ 4

I love the classes and a clean
Gym. It is too expensive for me. I loved it I’m NYC but on a budget now and it doesn’t make sense. But good for you if you can swing it.

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★ 3

Pros: biggest gym in the neighborhood (the Y has cut back on footprint and hours since Covid), unlimited free towels, spacious showers and locker room, free kiehls (though I wouldn’t recommend the shampoo/conditioner for textured hair)
Cons: not enough benches, full of college students, closes too early, mold in at least 3 areas of the gym (that doesn’t get addressed even when reported)

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★ 5

$215/month for me, but I think there are discounts for students, certain companies, etc. Many daily fitness classes with motivating and knowledgeable instructors and a slick app to reserve your spot in class. Spin, yoga, barre, pilates, TRX, dance, boxing, and more. Nice showers, eucalyptus steam room, Kiel’s toiletries, free parking, always clean, helpful and hard working staff. Definitely recommend.

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★ 1

Equinox is the worst company ever, do not go to this gym. I was in a car accident 2 months ago and cannot workout, due to physical injury. I sent them a copy of my physical therapy referral, doctors note and proof of the accident and lawyer info. They still refuse to cancel my membership because there isn’t “proof my injury is significant enough” unless I have a doctors note stating specifically I cannot go to equinox.

NEVER sign up for them. You’ll be stuck in your membership even if you’re in a car accident and in severe muscle pain constantly. I cannot even believe them, horrific customer service

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★ 1

The gym is ok, the management staff is the worst. A really bad experience with this place.

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★ 4

It's a good gym. A bit too expensive for the services but the equipment is great and parking is good, too.

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★ 5

I've been a member since October 2022 and had only the best experience here!! Marissa, my Membership Advisor has been incredible since day one!!! She made my onboarding process fun, easy and so enjoyable. Marissa has always been prompt in her responses to me when I had any type of questions.

If you decide to join Equinox Berkeley please request Marissa to make your gym dreams come true! Marissa gets 10 stars from me!!!!!

Shout out also to Keith F. if you need an incredible personal trainer! Keith doesn't mess around so if your serious about muscling up, hit up Sir Keith! Keith also is very nice, motivating and personable and will make your experience the most!

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★ 2

Closes super early (9pm). Steam room is gross.

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★ 1

I had a horrible experience at Equinox in Berkeley. I came to the facility on June 20th around 8pm. The front desk agent informed me that no one would be in to tour with me until tomorrow. He instructed me to come back to the facility tomorrow to tour. I followed his instructions and came back to the facility at noon today. The front desk agent asked me to take a seat, in order to get Alisa to tour with me. She came out of her office, and walked past me without even saying one word. She finally came back, and stated that she would give me a tour. The tour was extremely rushed. She did the most minimal work and any time that I asked a question, she seem annoyed.

Since I am a traveling nurse, I only needed a membership for one month. She stated that the cost would be $310.00. I told her since I was new to the area, that I wanted to take a second to look at some other gyms before making my selection.

I arrived back to Equinox to open an account about two hours later. I approached the front desk agent again, and asked to speak with Alisa. Before she could go find her, she came from around the corner, looked at me, and completely ignored me. I said hi to her, and she completely ignored me, and continued working on the electronic in front of her. The front desk agent noticed that she ignored me, and tried to get her attention and tell her that I was trying to get her attention. He stated, “she said she was looking for you”. She continued to look down at whatever she was doing, and said, “yeah, I have a tour” continuing to completely ignore my existence in front of her.  I asked the front agent if I could  speak with a manager. Alisa popped up from what she was doing, as if that was the only thing she heard, and took off smirking and said, I’ll go get her”. She came back to the front, didn’t look my way, and proceeded to help the people that had just walked in, ignoring me once again.

The treatment was very discriminatory and unfortunate. At a facility that would charge me $300+ for one month, it is a shame that they can not even have representative that uphold the five star quality that they broadcast. Then, Alisa quoted me $310.00, but the manager quoted me a completely higher price. It is really disappointing that Equinox would allow this type of discriminatory behavior.

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★ 5

Best gym I’ve ever been to. Alyssa did an awesome job at enrolling me into my membership. A good buddy of mine used to work for a different Equinox location & has nothing but incredible things to say - so it was a no brainer for me

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★ 5

Great facilities and nice staff

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★ 1

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★ 5

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★ 5

i purchased a 12 week personal trainer pack with equinox, and i see my trainer Rachel 3 times a week. i LOVE her! she is amazing for anyone who wants to grow their glutes, get stronger overall, and usually struggles with form. my first couple of weeks I was wobbly and had no stamina, but she was so patient with me and gave me amazing pep talks that kept me going. her instructions on getting into perfect form are so easy to understand and remember, and you feel yourself targeting the exact muscles you should be, which has always been the hardest part for me. and you WILL isolate those glutes - i have yet to see a video/tiktok/article about the best glute workouts and see a workout rachel hasn’t incorporated into my routine. (we of course target all sorts of other muscles but we all know glutes is most important) my main goal in getting a personal trainer was to have someone to keep me accountable, show me how to stay in perfect form, push me to go further, and help quell my anxiety about going to the gym and Rachel did all that. cannot recommend this particular equinox enough, mainly because of Rachel!

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★ 3

Showers sometimes don't have hot water.

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★ 5

I've had nothing but positive experiences at this well-appointed club. The staff, equipment, classes, facilities / amenities, and parking – everything is top-tier. The energy is good with diverse and down-to-earth people. I really appreciate that people here, including staff, are authentic and low-key. Shout out to my highly knowledgable, effective, and fun personal trainer Gal Paz. Grateful to this place and everyone that makes it somewhere I want to be 3-4 times per week.

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★ 5

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★ 4

Amazing Gym. But there's been sometimes that it was really crowded. I wish their membership was for all the equinox gyms. The amount I paid monthly I really wanted to have access in SF and NY. Overall I still love it very clean and amazing workers.

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★ 5

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★ 2

I really WANT to love this gym, but they close so early that the after-work rush makes the place really crowded and unpleasant. For the cost of the membership, I'm a little shocked that they aren't open until 10 or 11.

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★ 1

The last time i was here, I had all my belongings stolen from a closed locker, pants + jacket + backpack + wallet. They did nothing about this.

I've paid the Initiation fee + 2 months in the past.

Today Alyssa would not allow me to pay for 1 month and demanded I pay a minimum of 2 months, in addition, and she would not allow me to speak to anyone higher up about this matter.

This location and Alyssa only care about their commission and have done nothing to care for their customers, regardless of how atrocious their past experience has been, even after spoon feeding them commission.

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★ 1

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★ 5

Group fitness classes are saving my life big time. I bow and give gratitude to all Instructors. Be prepared to work, expect to see transformational results, and if you’re like me who was raised and exposed to the YMCA ways of building and maintaining a safe and healthy community … it’s been that place for me. I love, appreciate, and worship my body for what it does for me thanks to these classes and the wonderful Instructors that lead them. I believe there is something for all walks of life here. I found my community here, my sanctuary, my safe place. I come on my worst days and leave ready to take on the world by the neck, untouchable with might. From Front Desk Attendants, to Advisors, to Maintenance and Cleaning Crew-Members, to Instructors, to Personal Training gurus. The Berkeley location stands out, with consistency. It deserves the praise and visibility because …. I can’t wait until it’s time to get ready and head over for a class. It’s what I look forward to, as hard as it is. It encourages faith, discipline, focus. The rest is what you make of it.

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★ 5

Equinox Berkeley has a great personal training program. I learned more about nutrition and weight lifting. I found a form of fitness that is specifically tailored for me to meet my goals and feel healthy.

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★ 5

I've worked out with at least a dozen trainers over the years, but Tina stands out as top-notch! She is a true partner in helping me level-up my overall health bc of her remarkable focus, engagement and committment to my health and fitness goals. I see the results in more than my body ... she has encouraged a major shift in my mindset and approach to my daily life. I am stronger, moving with more confidence and ease in every way and more aligned with my goals than ever before. Tina is a gem of a human and a gifted trainer for anyone looking for real transformation in mind, body, and spirit! Bonus is she has awesome energy and is great fun to be around.

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★ 4

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★ 3

I want to preface with that there is nothing inherently wrong with this gym BUT- upon getting my membership, I was super excited to work out here. I wanted to pay top dollar because I had assumed it'd be more of an exclusive experience. If you have social anxiety...do not go here. The gym (no matter what time of day) is packed. Most popular machines will indeed be taken or will be crowded in particular spots. They have the entire place filled with trainers at all times. To me, it just never felt comfortable and I always felt out of place. Maybe it's an issue of taking too many memberships on or having upwards of 5-10 trainers there constantly but for me it was never worth it. I immediately regretted buying into the year plan. I ended up getting a second membership at Planet Fitness and say what you will but I love it there. There are times when the gym is empty- it's way more spacious and the hours are way better. To pay $210 just to have a gym close at 7:00pm every night is insanity....actually (they've changed their hours til 8 but that is still absolutely ridiculous). Also you get ONE single guest pass (yup that's it) at Equinox and I can bring as many guests as I like to PF on any given day. I did love their Pilates and Yoga classes so if you're into that, I'd say give it a try because the cost may be worth it if you go enough. Also I did have some one on ones with two trainers and they were absolutely lovely people and always incredibly friendly, but the gyms need to push you into buying training sessions is a bit much. This is just a matter of preference and besides the hours and gym traffic, if you're someone who is already seasoned and goes to the gym regularly, maybe it'd be worth it. But as someone who just goes to the gym simply to move my body and has no regimen...this is a terrible place to start so hopefully I'm just the dumb guinea pig to this experiment haha. I hope this helps anyone out that was curious.

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★ 1

Called phone number to check out gym. Was considering joining despite several poor reviews. The facilities look nice.

Someone answered and said "can I put you on a brief hold?"

20 minutes later and still waiting.... :/

I've read several reviews about poor customer service. I guess this reflects that reality.

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★ 5

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★ 5

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★ 3

It is so not worth the $220 a month. Equipment is new and the variety is pretty good, but quantity is low. Only 2 benches for the entire gym.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Terrific gym. Wonderful trainers. Clean. Well maintained machines and weights.

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★ 5

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★ 5

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★ 5

Excelente gimnasio con todo tipo de facilidades para ejercicio. Excelente atención e instalaciones. Maravillosa disponibilidad d de Todo tipo de cremas shampoo y lociones para el cuerpo. Una maravillosa e inolvidable experiencia que hay que vivir.

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★ 4

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★ 5

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★ 5

I truly loved this gym for its great ambiance, state of the art equipment and amazing classes. For those of you questioning whether you should join or not, PLEASE DO!!! The facility is always clean, it smells nice, instructors are extremely professional and the front desk staff are truly amazing. I appreciate Sydney for her outstanding customer service, and I applaud her quick response to all member suggestions/concerns/inquiries. The front desk staff made sure to always foster an environment that was welcoming, safe, and comfortable. My absolute favorites were Kamya, Connie, Sierra and Emielyn, they are always ready to help you! If you are searching for a great coach who is approachable, professional, and knows what he is doing please book Coach Ian. Ian offers great insight that is science-based and that will help you reach your goals, he is also great with therapeutic approaches if you happen to have any physical limitations. The cleaning staff were also phenomenal human beings who possess a profound attention to detail and ensure the gym facility is always clean! My overall experience and impression is a 10/10. Even on its busiest days, Equinox Berkeley is never unbearably packed like other gym facilities. Sydney does an amazing job supervising and managing the gym as a whole, so if you want to join I suggest you reach out to her effective immediately! (:

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★ 5

Extremely clean, not overly crowded, and the equipment is in good condition. The classes are great, led by very effective and encouraging teachers. My favorite thing about this gym is that they have everything you need. In the locker rooms they have towels, tampons & pads, mouthwash, hair ties, nice shampoo/conditioner/body & face wash in the showers, vanities with lotions, hairspray, cotton swabs, deodorant, etc. Plus the lockers have built in combo locks. Just show up with your shoes and you'll be good to go. It's a luxury gym so it's more expensive than most, but to me it's worth it if I can afford it because I know I'll always be comfortable and more likely to want to go.

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★ 5

Doesn’t get better than this. Wish they had Equinox down in Georgia when I lived there. Have yet to be at a gym that can remotely compare.

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★ 5

I would like to say again that Equinox far exceeds my expectations. The staff are wonderful and sweet people who will go the extra mile to help their clients in need. As I am getting ready to go on a business trip overseas, Sydney the assistant general manager was able to help me to freeze my account until my return. Berkeley is super lucky to have this type of business with an amazing staff and management.

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★ 5

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★ 5

I’ve been a member at Equinox Berkeley since 2019 and always had a very positive experience there. I first came into Equinox and spoke with Brook, a membership advisor, about joining. Brook was extremely personable and was able to answer all my initial questions about joining. He made me feel super confident about the decision to join and continues to always make a point to say hi to me whenever I come in. Definitely speak with Brook about joining if you’re thinking about it! The gym itself is great and extremely clean, which has become increasingly important throughout the COVID-19 pandemic. Workout rooms, locker rooms, and equipment are constantly wiped down by the cleaning staff (they’re really amazing!) making me feel safe while working out. The locker rooms are definitely as nice as everyone says — you may end up liking the showers there more than at your home hahaha. Equinox provides Kiehl’s products for members to use in the showers and afterwards (lotions and such). While the Equinox Berkeley location is on the smaller side, it has most of the equipment you would want. This location also has an Earth Bar in house for post workout protein smoothies that are delicious. While the amenities at Equinox Berkeley are fantastic, the best part of the gym is the staff! As I mentioned, Brook made me feel so welcome in the beginning and the majority of the Equinox’s team has continued to make me feel that way. I’d highly recommend training with Kristi (athletic conditioning in particular) and/or Omar (especially for boxing). I’ve had experience training with both trainers and they’re both really knowledgeable and fun to talk to! Before working with Kristi, I could barely figure out my way around a gym (exclusively used cardio machines, yikes) and i now feel confident making my own workouts using gym equipment. Boxing with Omar has been great — not only has he helped make me feel stronger, but I’ve also never had a session where I didn’t laugh hysterically (he makes working out so fun I swear). Overall, I’d highly recommend getting a membership at Equinox (I promise it’s worth the price!). But at the very least definitely check it out if you’re thinking about it :)

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★ 5

equinox berkeley has been my home for 6 months and it has never disappointed. the staff are all super friendly and kind; i particularly wanted to shout out brook for always being so helpful in the membership process !!

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★ 5

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★ 4

kinda overpriced

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★ 5

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★ 5

This is a great gym with endless machines and space to stretch. It is so clean too! I love the products in the shower (can't beat kiehl's!). I have been using guest passes this week and am seriously considering membership. The only thing holding me back is the one year commitment!

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★ 1

Save your money. Not worth the $$$$, customer service is atrocious.

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★ 4

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★ 5

The best gym ever it has the greatest environment that get you motivated 💪

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★ 5

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★ 5

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★ 5

Equinox is a wonderful, high quality and clean gym. My personal trainer Hailee is super nice with a very good attitude and is very patient and listens to all of your body needs. She will ask you questions to know what your body exactly needs. I highly recommend to go to her and you will be in good hands. She's very smart, nice and patient and you will see good results fast and quick. Within 3 days, my body feels much better!

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★ 5

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★ 4

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★ 5

Thanks for everything

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★ 5

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★ 1

Worst experience I had with a gym. They made you pay a premium price but hide fees if you want to cancel your subscription. I injured myself the first day and never got a chance to come back. Now they ask me to pay a cancellation fee. I didn't enjoy this experience. I regret ever coming there.

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★ 5

It's a very well maintained, spacious gym that has all the equipments and weights that you would need. They have really set the standard when it comes to maintenance. The team is working constantly across the whole facility, making sure every nook and corner is spanking clean and fresh. The membership team is very friendly. The gym gets busy only in the evenings, between 5 to 7. But not too busy that you will be waiting hours in line for machines or weights. Parking is available, but can involve a bit of a wait if turning up during peak hours. The group classes are good. I wish use of the pilates reformer was included in the membership. This particular branch does not have any sports courts or a swimming pool. The closest comparable alternate in terms of pricing is the BayClub. But they don't have a facility in this area.

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★ 5

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★ 5

Great

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★ 2

Exceptionally clean gym and well maintained. Amazing membership team and reception staff. However, this gym needs to expand the footprint or place a cap on membership. Overcrowded regardless of time of day. I’ve not been able to use a squat rack since July… writing this in September. I have to travel an extra :20 to one of the SF equinox locations if i want to have a full workout uninterrupted by a wait for a station.
PLEASE expand footprint or place a cap membership.

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★ 5

Friendly staff, clean facility, not sure I can ask for more in 2021.

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★ 5

I'm lifting heavier weights and more reps. I know I'm stronger, but I need to stretch more before and after.

Since I am at this location everyday, I've gotten to know many of the trainers. I noticed one In particular, Amanda Radich, working out. She's a beast! She was a collegiate soccer player and left the corporate life to become a fitness trainer. Amanda is very kind and is helpful answering questions I may have. In fact, all of the trainers here are supportive.

Amanda had casually given me suggestions for mobility, cardio, and nutrition from time to time. I decided to spend a 1/2 session with her to focus on mobility.

We spent more than 1/2 hour with stretching exercises. She also gave me advice on nutrition and cardio. I told her I was off to Las Vegas. Amanda gave me ideas on how to train while on travel.

After four days of eating everything and following her healthy tips while in Sin City, I was back in the gym and weighted myself first thing. I actually lost a pound!

We had a good laugh today about it. Who goes to Vegas and loses weight? If you are looking to aspire to be better, I heartily endorse Amanda. She's a Tier 3 level trainer (the tops) and will get you motivated to put the work in! I absolutely adore Amanda and the work ethic she brings everyday.

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★ 1

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★ 5

Had a good time

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★ 5

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★ 5

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★ 5

Alll the people that work there are great lovely environment and great equipment, would definitely would recommend

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★ 1

I'm a new member at this gym and it hasn't been a week since I have joined. today morning 6/14/2021 around 11 am I went to Equinox Berkely to start my day with a workout and the guy at the front desk was very rude. here's what happened, As I entered the gym, the front desk guy was looking at his phone he didn't even say good morning or welcome I felt very unwelcoming environment but still, I went to talk with him because I was looking for my instructor, I was asking him questions where can I find my instructor and he was getting so annoyed, he made me felt like I was bothering him,
isn't it's his job to help people who come to the gym? I believe everyone at the front desk is not like him. but if this continues I might have to cancel my membership.

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★ 5

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★ 5

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★ 1

They charged the monthly fee on November without sending any email about reopening at middle of the quarantine. Although, I am not able to workout with a mask due to my medical condition and have an evidence of my illness, and it took me more than a month to get refund after calling them 20 times!! And this month, end of April the same thing happened! They charged again even though my account is frozen. They still don’t refund the transaction. I already called them 6 times, but I always hear the same excuses like they say that the account manager is not in the office, they will call me back, but they never come back to me and I have to call them again! There is no result.... They are not professional at all! + It is not ethical for them to withdraw money from my bank account without providing information even though I explained my medical condition 6 months ago!!

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★ 5

Staff: 6/5
Facilities: 5/5
Club members: 5/5

Only issue is that these weights are too heavy please help I think they're defective.

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★ 4

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★ 5

Nice place to be at.

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★ 4

Super friendly staff, and the Equinox experience you'd expect!
Except during COVID, no steam room, showers, spa.

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★ 5

My first Equinox experience was at the Pine St. location. I loved how they built the gym inside the old Pacific stock exchange. When they built Equinox Berkeley I was initially bummed that they didn't include a pool. However, I absolutely love this gym. Always clean, nice amenities, and friendly staff. Speaking of staff, shout-out to Brook the awesome membership advisor who gave me my tour. He really sealed the deal for me. Good assortment of equipment and top notch classes to choose from. Yeah it's a little pricey, but it's not just fitness - it's life!

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★ 5

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★ 5

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★ 4

Love that this actually has parking.
Yoga classes are high quality and good machines. Can be cramped at peak hours. Equinox in general is overpriced and not really worth the $180> per month

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★ 4

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★ 5

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★ 1

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★ 1

Edit* The manager Jeff was really helpful but I still recommend the following:

Keep all records of training sessions including time and rates because they will charge extra or charge for sessions with MIA trainers. Also they take advantage of their customers by saying they will put a hold on or cancel the membership when requested BUT NOT FOLLOW THROUGH! Double and triple check all interactions will staff AND management.

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★ 3

On the small side

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★ 5

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★ 1

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★ 1

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★ 5

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★ 5

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★ 4

Friendly staff, clean spaces, lots of classes and equipment make this a complete place to workout for people of any interest out fitness.
The San Francisco location is a lot cleaner though with more staff constantly wiping down the equipment. Also, the men's bathrooms sometimes has minor issues, but I'm nitpicking at this point.
I've been a member at equinox several years now and definitely recommend it.

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★ 1

Dirty showers and toilets. Their customer service is terrible. Not worth the money. Steam room is always broken and they are always trying to sell you something while you are trying to work out. Trying to cancel my membership was traumatic with mistreatment.

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★ 3

I was very excited

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

Sponsored icon on Google maps is extremely annoying

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★ 5

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★ 1

It is very unprofessional to Lie to a potential clients when they ask about a free trial within your gym . Sheryl , indicated before our meeting they will allow a free work out after a tour . Unbeknownst to me she lied and wasted my time . This is NOT a positive experience to even make me want to recommend this gym !
The front desk personal was rude and viewed me differently) I assume due to my ethic features ) ?? Bluntly asked me " can I help you , with a grunting unpleasant stare . I should have seen that as the first red flag , but proceeding any way .

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★ 3

Just joined. The gym is nice but the bay club is much better. No pool. Small lounge with no hot tub. Not too crowded but east bay doesn’t have many option. I can access all the gyms in the us so it’s worth it.

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★ 2

Gym was clean and well stocked, but spin class room doesn't have any ventilation or fans (that instructors use, at least) so people with health issues may have great risk taking classes. My biggest complaint, however, is that upon moving across the country, I called three times to cancel my membership. Each time an employee told me that they would put it in my file and that a manager would email me to cancel. Nothing ever happened. It's been about a month now and I'm at my wits end to avoid getting charged $170 a month when I don't live there anymore. I've heard at least 3 other members who quit had the same problem —they tried to quit and Equinox kept charging them month after month. This place definitely steals your money. Be very careful before signing a membership offer as it seems to be a lifetime commitment, with charges that increase yearly.

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★ 2

There are so many things wrong with this place it is impossible to justify the cost. The customer service is a joke people are so unhelpful it’s infuriating. When we signed up there no one mentioned it was a one year contract which of course was a problem since I had planned to move. Also all the credit they offered at sign up only came after I asked about it and emailed the manager. The place is clean but it is very small and gets crowded fast. The hours are awful and I wondered sometimes if they are there to serve me or if I was just paying them all that money for the privilege to be a part of their elite club. From every point of view this place was a bad experience aside from the cleanliness of the facilities.

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★ 1

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★ 5

This review is for a Membership Advisor, Brook Roba. I came into the gym hoping to learn more about membership options and personal training. Brook was professional, straight forward and honest. He helped me find a great option for my needs and at no point did I find him to be pushy or salesy. I definitely recommend asking for Brook if you’re looking to get a membership here

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★ 5

Fantastic customer service, clean, well equipped, modern design facilities, committed and skilled trainers, great classes. Area for improvement - the music (too repetitive, poppy/ cheesy).

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★ 3

Generally happy with the gym (equipment, classes, etc.) but surprised and disappointed that the showers and toilets in the women’s locker room are not cleaner. I think the gym could really benefit from additional locker room help to ensure the toilets are clean, stocked with toilet paper and the showers are cleaned of hair and other debris more regularly. I tend to come to the gym following the early morning rush (i.e., between 9 and noon) and have been frequently disappointed by the level of cleanliness in the women’s showers and toilets. Not the quality I expect from Equinox and its prices. I have hesitated to recommend the gym to others looking to join a gym due to these locker room cleanliness issues but think these issues could be easily addressed with additional employees in the locker room if the management is committed to providing the highest quality space to its members.

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★ 3

Pretty decent gym but on the expensive side.

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★ 5

I’m surprised to see negative reviews about the customer service and people that work at this Equinox. I notice it’s only from people that are not members at the gym. Everyone is super nice. This gym is super clean and due to its newness, never packed. It’s not the kind of gym that you feel embarrassed to be there, there are all kinds of different bodies. I love the steam room, showers and products in the changing room. My only complaint is that people often occupy machines because they are on their phones, not actually using the machine. But that is not the Gym’s fault =)

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★ 1

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★ 5

Awesome gym. Friendly staff, quality equipment, never too busy, great locker rooms. It's expensive, but it feels well worth it.

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★ 2

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★ 5

Great gym. The steam room is amazing. The facilities are clean. The classes are challenging. Wish they had a pool but other than that, pretty perfect.

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★ 1

We showed up at this gym to get a guest pass to try it out and were told the only way we could try the gym is if we were to meet with someone and then come back a day later. When we got to the door there was a woman with black hair cleaning the door and I wasn’t sure if it was the enterance which I told her and she blatantly ignored what I was saying. Not only that but the entire staff was condescending and rude. At this point I’m not sure what’s worse, the people working there or their marketing. I’m sure this is a nice gym but it’s just another environment where I’d rather be at a gym that’s cheaper and filled with nice people instead of the type of environment that this gym had. Lastly, they said that the only way you can sign up is for a year contract so if you’re looking for a long term commitment with terrible customer service and an okay gym filled with meek looking lifters, go ahead.

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★ 5

I switched over from the Marina location to Berkeley almost a year ago and am so happy I did so. The facility and equipment are top notch but it's the staff that make it worth going to honestly. Coming from the stuffy marina gym to Berkeley was so refreshing to feel genuinely welcome. It's a place I actually want to spend time in rather than hurry and get out of. Gyms can be gross and germ infested (germaphobe here) but the cleaning staff really take care of everything so well! The locker room is always stocked and mopped and spotless. The kids room is great, it was my daughters favorite part of the day. But it's an additional fee which gets pricey if I were to bring her everyday.
Overall it is expensive compared to other gyms but the membership price is worth it to me considering how immaculately clean it's kept, how relaxed and open it is, and that they provide shampoo, conditioner, body wash, lotion, tampons, pads, qtips, hairspray, deodorant, towels, chilled eucalyptus towels, facial moisturizer, hair ties and razors... 🙏🏽🙌🏽

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★ 1

Yuck... Rude and pretentious. Happy to pay its high prices for top-tier equipment and a high quality space. But not for the attitude.

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