★ 3

The gym is clean and usually quiet but it’s small and the price is outrageous. I joined at 230 a year I believe and at the end of the day they tried to increase the price by $30. “For amenities” (while the water fountain was broken or dispensing lukewarm water) paying this much and not even having access to other gyms is insane. they also had the audacity to keep texting me asking to refer new members throughout my contract.

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★ 1

Staff straight up lied at the front desk. Was visiting for a couple of days in the area and wanted to pay for a couple of day passes. Either I was lied to or simply denied due to what?

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★ 5

Elizabeth was amazing! She helped me find the perfect clothes and made the whole shopping experience at Equinox such a pleasure.

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★ 5

This location is spectacular. I have been a member at 2 other locations and this location by far has the best customer service and cleanliness. Emma Walker, the manager is super helpful and she has top tier customer service skills!

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★ 4

Thats a good thing???

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★ 5

Have been training with Michael Gilliam for over six months now and it has been really fun and helpful. I came in wanting to work on posture and strength, and ended up doing Muay Thai and a bit of boxing, as well! Michael is an excellent trainer and has helped me so much - I definitely feel stronger and more confident. I haven't been to any other Equinoxes so I can't say how the location compares, but I can highly recommend the training!

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★ 3

Decently average gym that is basic, not comprehensive. Unfortunately, Equinox is also 10x the cost of 24 Hour fitness and lacks a lap pool. Not sure paying for amenities like Grown Alchemist and having towel service and on site spa options is worth the pricey premium membership, because I shower at home, can bring in my own/better hair products if I had to, and if I needed a massage, I would definitely go elsewhere. The classes are average, I can find better Barre or Pilates options at other locales. EarthBar is nice, but I can also probably do without or use my membership money saved to pay Erewhon for liquid nutrition! Very nice cleaning staff.

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★ 5

This is a fantastic gym- with many classes- great instructors- very clean. Benson gave me a great tour and the sign up was easy. Very pleasant staff and atmosphere.
My favorite class instructor is Devin - he is motivating and encouraging. He goes over important things like body position throughout the workout. He is a gifted instructor- also adds mental encouragement throughout the class. I have lost 9 pounds through spin classes and met con.
The Pilates instructor Cindy is fantastic. The one on one session with her really helped me to properly do these exercises. I have done Pilates group classes with another gym- but the one on one Pilates really is the best. Cindy was so great at correcting my form and she showed precise examples to help guide me.

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★ 5

Jack at the equinox Pasadena is so helpful, kind and knowledgeable. He was so supportive and helped me with my membership issues. He’s great! The location is amazing , clean and the staff is very friendly.

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★ 5

Staffs are very nice and friendly

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★ 1

Been a member for years and while it’s a nice gym they are Not loyal to thier clients! when i joined i was at $140 over the span of 8 years they are now upping the price to $250 a month!! Absolutely outrageous and not worth it ! I also tried talking to the concierge but they were like suck it up or go somewhere else this is non negotiable for us! like really! ? Also you have to pay for parking and it’s in a dead zone strip mall the paseo where pretty much everything is closed and abandoned! As much as i like the cleanliness of the gym the staff act very entitled! Overall this gym access to pasadena gym only is no way worth $240! Complete rip off !

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★ 5

R.a.d.i.u.s.

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★ 1

Horrible website! No clue what club is like from that wasted 15 minutes. Pic of locker room, a rooftop and corner of a room. Then a form to fill out. I’ll stick with my club

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★ 1

benson in particular has horrendous customer service

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★ 5

The space is lovely! The classes are great. The machines are top notch. Jack was helping me figure out all of my options. He was super patient and incredibly kind and helpful throughout the process. The type of help that really makes you understand why the equinox experience isn’t one that can be replicated at another gym. I really highly recommend working with him if you’re thinking about joining this gym.

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★ 5

Nice gym, everything is clean and modern. Across the bridge from a charging station and lots of food nearby.

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★ 5

Great location, spacious and clean inside, nice friendly staff

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★ 3

I often visit this location on weekends when the downtown LA Equinox is closed. The Pasadena location is simply closer to my home than other LA Equinox gyms.

While the Pasadena Equinox boasts a spacious interior with high ceilings, the lighting is unfortunately quite poor. The mix of warm and cool tones creates a sickly, sterile white light reminiscent of a laboratory or hospital. This unflattering light makes my skin and physique look worse than they actually are, a stark contrast to the high-contrast gym lighting that typically enhances muscle definition.

The equipment, interior, and exterior all appear old and outdated. This Equinox hardly feels like a luxury fitness club; it looks worn and in dire need of upgrades and maintenance.

Furthermore, I've had frustrating experiences with the parking. I was told that Equinox validation provides two hours of free parking in the lot across the street. Despite parking there twice within the two-hour limit and using my validation, I was charged extra ($7.50 and $4.50, respectively) upon exiting. This was incredibly annoying, as I've never had to pay for parking at other Equinox locations when using validation and leaving on time. I'm unsure what went wrong, but I'm extremely dissatisfied with having to pay for parking when I've adhered to the advertised validation policy.

On a positive note, the staff members seem friendly.

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★ 5

The gym has a friendly atmosphere. The staff are very nice and keep the place safe and clean. My trainer, Michael Gilliam, is the best! If you have a chance to learn Muay Thai with Michael, you will learn more than just technique, but also hand-eye coordination and thinking fast on your feet.

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★ 5

Personal Training with Michael Gilliam was so fun and i learned so much about self defense and had a great time boxing with him! Super nice and funny personality, definitely recommend for PT at equinox.

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★ 5

This is the best location of all in the LA area. From the staff to the members, this location is comfortable, and approachable. The maintenance staff is the best, they keep everything so clean and stocked unlike at other locations. The members are friendly and the classes are wonderful. There’s plenty of parking and charging for EV vehicles at the structure across the bridge as well.

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★ 5

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★ 5

The gym is always nice and clean, and the staff are super friendly. I've got this awesome personal trainer, Michael Gilliam. He's really professional and patient, and he's been helping me lose weight and learn muay Thai. Thanks to him, I'm having a great time at the gym!

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★ 5

Honestly, this review is not just for equinox, which I do enjoy and appreciate greatly- but for my trainer, Xandra Kirkman. I started working out with her when I was just 2 months post partum. She has taught me so much about strength training, and my body composition has improved remarkably and quicker than expected! I already had a baseline of knowledge as a former athlete, and current Internal Medicine/ Obesity specialist- but my sessions with her are invaluable. I call her “the weight lifting queen”. She also puts in work after hours, studies athletes and their conditioning routines for me, or makes slight changes to my form that make a difference. She is worth more than money can buy and I’m so grateful for each of our sessions- 100 and counting! 💕

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★ 5

It’s amazing what a difference it makes being a member at a clean and well-maintained gym. I actually look forward to going and work out way more because of it. I started training with Michael Gilliam in Muay Thai and I get a REALLY great work out! 10/10 would recommend. He knows his stuff and isn’t salesy at all.

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★ 5

Working with my personal trainer Xandra has been a game-changer for me. I've lost 20 pounds and 3.5 inches off my waist! But what really stands out is how much fun the journey has been. Xandra has this incredible ability to make each session enjoyable, so much so that time flies by without me even realizing it. The results have come quicker than I ever expected, and I truly feel stronger and more confident every day. Xandra is amazing at what she does!

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★ 5

I love Equinox! I joined earlier this year and I now understand, firsthand, the benefits of what a consistent active lifestyle can do to my physical and mental health. My personal trainer, Xandra has taken me to the next level of what’s possible. She is knowledgeable, empathic and challenges me in every session to elevate my capacity. I am so grateful for this fitness club and Xandra’s grace layered guidance. I’m excited to see the future me progress.

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★ 5

I've been a member of Equinox on-and-off over the years, and the Pasadena location is one of my favorites, mainly because of classes from Jayen Wells and training from Xandra Kirkman. Jayen has a positive attitude and his classes are always high energy and fun. Xandra is extremely knowledgable about fitness, and as a woman, I'm only comfortable training with women so having someone like Xandra is a blessing! Another big positive about Xandra is she doesn't try to sell you junk or waste time when you train. She really cares about YOU as a client and sees you as a person, not a paycheck.

If you ever visit the Pasadena location, check out Jayen or Xandra for sure!

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★ 1

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★ 5

I just started training with Michael Gilliam and he’s such a great coach. This is my first time taking jiu jitsu and I can’t wait to improve over time. I definitely recommend him as a fitness trainer if you want to start your fitness journey.

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★ 5

I love Equinox so much! Everything is so clean and feel comfortable and not judged. It also started boxing lessons with Michael and have continued for over a month now. He’s amazing!!! Highly recommend

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★ 1

As a long-time Equinox member, I've generally had excellent experiences with their gyms. That said, the Equinox at 300 E Colorado Blvd in Pasadena has not lived up to expectations. While my personal trainer here has been fantastic, providing outstanding service, the facility itself and its management fall short. The gym's equipment often feels outdated, and the overall service level doesn't meet the standard set by other locations. I've also faced significant billing issues, being charged for a canceled service and extra personal training sessions that I did not attend. Attempts to resolve these issues have been frustrating, with the management denying evidence of my claims. It's unfortunate and concerning that a brand as prestigious as Equinox would allow one of its branches to operate below their usual standards. currently engaged in an email battle with the management to prevent fraud and to stop them from taking more of my money

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★ 5

I joined this gym with no intention of working with a personal trainer, and now I’m writing this review to rave about one. Anyone looking for a knowledgeable, patient, yet challenging fitness instructor should sign up with Michael Gilliam. He introduces new and effective ways to target specific muscle groups and uses his Muay Thai expertise to offer clients an exciting kickboxing component. After each session, I feel sore enough to know I got a terrific workout, but not so sore that I can’t function. Overall, Michael’s personable demeanor and well developed sense of kinesthetics makes him an excellent fitness coach.
The cherry on top, this gym is super clean and staffed with the friendliest people. Everyone really just minds their own business and works out. It’s great.

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★ 5

I joined a month ago and by far best gym I’ve belonged to. I really enjoy the personal training and started working with Michael Giliam - he is patient and a very good teacher. I appreciate that he starts where I am and develops goals appropriate for my level and age. He also explains a lot of physiology of muscles which helps me visualize and work on quality of the movement. I’ve also done yoga with Sarah who was fantastic and a complimentary personal pilates session with Katalina, she was fantastic and knowledgeable- each person gives terrific one on one training with a personal approach!

Really great experience and a wonderful gym with amazing staff.

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★ 5

It is a beautiful gym with excellent staff and trainers. The gym is clean, and there's typically zero waiting time for machines. My only hope is that the validation be extended to 2 1/2 hours to accommodate locker time and exiting the gym. Keep up the great work Equinox!

In Good Health!

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★ 5

Great gym, classes, amenities, and most of all great instructors. I had a profound, wonderful experience in barre with Zsolt B and yoga with Jose A. I’m so grateful to have access to this gym!

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★ 1

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★ 1

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★ 5

Best gym in town if you are looking for convenience, customer service, cleanliness, and members that have respect for others.
The price is absolutely worth it. You get what you pay for. If you want a gym membership for $45 then you will get the McDonald’s of gyms.

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★ 1

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★ 5

I have been coming here for a year and taking training sessions with Kathy Cruz. I could not be happier with the instruction and the facilities. The last year has been transformational for me health-wise, and this facility and its staff bear a great deal of the responsibility for that.

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★ 5

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★ 5

GETTING A PUMP...Psalm 34:7

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★ 5

I have been a member for 21 years, and go almost every day. Classes are great, teachers are great, people are super friendly. Facilities are clean. It is a really nice community of caring people. Worth every penny!

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★ 5

If you’re looking for a great personal trainer, Michael Gilliam is the best. I’ve been working with him for a couple of months now. I was tired of injuring myself in group fitness classes by doing exercises too fast and incorrectly. I asked Michael if he could give me a push-up workshop. I was so impressed with his knowledge of fitness, training, physical therapy and nutrition. I decided to continue with additional sessions focusing on overall body. I feel the best today than I have in years with no pain or injuries. Thank you Michael.

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★ 5

i started training with Michael Gilliam to learn proper form for exercises encountered in group fitness classes. Michael is so knowledgeable in body mechanics. He has taught me proper form for a myriad of exercises, the relationship of muscles and tendons, and exercises to rehab muscle strains when I get them. Michael does all this with professionalism, kindness and humor. He is the epitome of what a trainer should be.

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★ 5

Can’t say enough nice things about this equinox. Great classes, always clean and if you need/want personal training, Michael Gilliam is the absolute best. He has helped me reach fitness goals, guided me to actually do exercises correctly and huge plus, if you like punching things (which I do), try kickboxing with him 😎

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★ 5

Joined a few weeks ago and so far so good in terms of feeling like the self-investment is worth it. Really inviting environment with diverse people of all ages and backgrounds and no weird attitudes or complexes here. Staff are hospitable and friendly and the available class list is robust. The facility is well-kept and you can see staff cleaning consistently throughout the day. Parking is validated for 2 hours as well. The team isn't pushy on membership or training sales either.

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★ 5

This gym was pretty nice, and on par with other Equinox gyms I've visited. The staff was friendly and the gym was not crowded at all. The only cons were that it was a bit hard to find for someone visiting for the first time, and there wasn't a seating area inside for when I needed to do some work while waiting for an uber...though I admittedly did not look hard so maybe I just missed it.

But overall really great experience here!

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★ 5

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★ 5

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★ 3

Could be better. The yoga class I had was not good, seemed like the instructor was more interested in chatting with their regular clients than helping/teaching the other clients. For a high-end gym, you would think they would do better. SMH. I was promised “high-quality” group classes. Highly doubted it after one session.

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★ 5

EXELENTES

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★ 5

Gil is a knowledgeable and motivating trainer who has helped me achieve my fitness goals. In the time I have spent with him, I have become confident, stronger and healthier. Not only physically but mentally as well. If you are looking for a trainer in these areas, I highly recommend Gil.

Gil is an excellent Muay Thai trainer at Equinox who is knowledgeable, personable, and able to keep his clients motivated. Gil has motivated and encouraged me to meet higher standards in my workouts. He also has a good overall knowledge of health, which can help you achieve your fitness goals in a safe and effective way.

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★ 5

I have been an Equinox Pasadena member since 2018 and last year I just started Muay Thai / Cardio and Core training with Gil to get me into the best shape for work, and actually have fun with my training. He pushes my fitness beyond what I think I can do showing me that I can basically do anything I want to do, with my fitness, but also yet if I am injured from some other activity that I have going on in my life he adapts the training to suit the specific needs on what we need to accomplish with my fitness, so it doesn't affect my injury. We talk about nutrition, and he helps guide and give me idea's on what could possibly work to benefit my training. I look forward to every session even if tired, and it's sometimes 5am in the morning, which he always helps me out with when I have a crazy work schedule!

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★ 1

Don’t sign with them. Not going to go into details, but you can find better service and gyms.

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★ 5

This place is heaven, first and foremost the staff are very friendly not to mention the cleaning crew do an amazing job at ensuring the cleanliness at this particular location. What is an added advantage is the parking lot over the bridge has a Tesla supercharger so while working out you can definitely charge your vehicle essentially knocking out two birds with one stone. I truly enjoy this location and would highly recommend this Equinox to others.

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★ 5

The same way you wouldn’t stay at a Motel 6 and expect the quality of a Ritz Carlton, don’t expect to find Equinox quality anywhere else.

The cleaning staff make sure the equipment is sanitized regularly and the free weights are consistently organized.

The training staff are incredibly professional and knowledgeable.

The administration is so well in sync with its subordinates that it’s no wonder how everything works so perfectly.

You won’t find It anywhere else except Equinox.

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★ 5

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★ 5

One has to come to appreciate the club has to offer. A cut above and one of the best!

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★ 1

if you're a cis straight above age man,,, this place is for you. however, if 1 or more of those qualities do not fit you, you're in danger girl. my daughter worked out at this gym for almost 6 months,, and every single time she was approached by hordes of creeps and 30 year old virgins. this gym is not a safe environment for young girls ESPECIALLYYY for the cost bc i should not have to pay $300 a month to put my daughter at risk of being groomed. do better, staff.

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★ 3

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★ 5

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★ 1

I'm reposting because it looks like they were able to remove my previous 1 star review 🙄

I did visit this location last week and had a terrible experience.

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★ 1

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★ 5

I love this gym! Every single class and instructor is awesome and there are so many to choose from. The staff are so nice. The facility is well stocked, super clean and feels v luxurious. The app makes it really easy to book classes and know you’ll have a spot.

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★ 5

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★ 5

I love this place and that means a lot because I HATE the gym. The staff is friendly and accommodating; doesn't matter time of day and machines are always free; the classes are amazing. The Barre class with Natali and vinyasa yoga with Luna are a MUST do. Taking a eucalyptus mint steam after a hard workout really is the cherry on top. I would recommend Equinox to anyone and everyone. It is definitely worth the price. AND they pay for your parking!!!

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★ 5

I used to go the Hollywood location and like the Pasadena one much better! It’s very clean and staff are friendly. Members are respectful and rerack the weights. They have state-of-the-art equipment, plenty of free weights and I can always find an available squat rack. Not to mention the spa-like amenities in the locker room!

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★ 5

Great place to take a shower lol*

No, but in all seriousness everything is just a little nicer here. I inquiring about membership here a few months ago, and after having a guest pass when I visited New York, I just had to jump ship on LA Fitness when I came back home. I don’t advise making financial commitments after doing blood work in general, but it has proved to be a good decision without buyer’s remorse.
It’s the combination of a lot of little things like the staff knowing you by name, circular rubber plates to make deadlifts just a little easier. Perfect mask compliance where other gyms care very little about that, a team of 3 sanitizing every inch of the gym like clockwork at least twice an hour.
A gym that I pay less than a dollar a day for, I will attend very infrequently. But when it’s pushing $200/month I’m in there every single day, it’s an incentive. There is most likely room in your budget for a membership like Equinox you just have to check your perspective.

*I originally typed this remark as a cynically facetious commentary on paying a lot of money just for the shower but in all seriousness the Kiehl’s skin care routine in all the bathrooms alone costs what I pay every month in membership dues. So even if you just come here to shower before/after work you will break even financially and look/smell great in the process.

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★ 5

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★ 5

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★ 1

It's shut down due to covid

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★ 5

The first Equinox in SoCal. Friendly staff and some of the instructors are a hoot. Try Ropes and Rowers and Precision Running for solid workouts! Immaculate cleaniness even before Covid-19. Well the gym is pricey..you get what you pay for! Has been solid in the nearly 20 years I have been a member.

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★ 1

They will take your money even you cancel your service

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★ 5

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★ 5

Im not as active as most people here but my buddy dragged me along to a yoga class and it was amazing. Comfortable atmosphere, no judgment and our instructioner was fantastic. Had a great workout and this facility is amazing, great place. Highly recommend

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★ 5

Always super clean. Everyone that works there is very nice and polite. It has every machine you could possibly want and excellent classes. Also love the steam room. So happy to be there!

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★ 1

Was a member since 2001, they keep raising prices every year. Now $172 per month. They keep it clean, but haven't upgraded the equipment in years. The mall itself is falling apart, no gates or elevators work in the underground parking and it can be a pain to get in and out of the complex.

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★ 3

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★ 1

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★ 4

Not as great as other equinox but definitely a good place to workout

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★ 5

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★ 5

I love this Equinox. The trainers are very friendly and knowledgeable, and the yoga classes are on par with the yoga studios around. The equipment is always clean and around lunchtime the gym isn’t busy at all. Busiest time is in the mornings. The women’s locker room is always clean and has a steam room + all of the toiletries you need. This equinox has a spa, a Pilates studio, a cycling studio, childcare and a small cafe where you can buy smoothies and salads mostly.

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★ 5

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★ 2

The photos for Pasadena location shows a pool -- but their description is correct, there's no pool!

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★ 5

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★ 5

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★ 5

Incredibly warm staff. The second I walked in the door I felt a great energy, better than the other Equinoxes I’ve visited. It has the luxury of an equinox but the environment of a Gold’s Gym. I can’t wait to go back every morning!

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★ 4

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★ 1

Watch out!!!
They lie to you by saying you can cancel anytime but it’s 12 month contract.
They will trick you to sign up!!!

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★ 4

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★ 3

My experience at this particular Equinox has been less than stellar. I found the Membership Advisers to be too pushy (hence the reason I chose to join a different club). The staff aren't as friendly as they are at some other Equinox clubs, which is a let-down for a brand that prides itself on its hospitality. The women's locker room is WAY too cramped - the locker bays are too narrow and the showers barely leave room to turn around with the way the water sprays. The club is clean (something I expect from Equinox) and there is a good variety of equipment, but the experience is what makes a person join Equinox and the experience at this club is average at best.

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★ 5

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★ 2

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★ 5

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★ 1

I applied online for a tour. When I arrived the front desk girl kept saying that the club is for members only. I felt a little embarassed as I leave.

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★ 5

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★ 5

Excellent equipment, energetic staff, fantastic classes, and outstanding facilities. The membership is a little pricey but I believe it is worth it to get the best gym experience.

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★ 5

Never too crowded, well maintained, awesome staff, and great trainers. The spa is also amazing. Worth the cost!

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★ 5

One of the smaller Equinox gyms that I've been to but also one of the better maintained ones.

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★ 5

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★ 5

This gym is fantastic! Everything is at its convince. The staff is always attentive to everyone's needs. My free personal training session went extremely well with Chuckwuma! He's really professional, encouraging & a "💯% go hard" trainer! The LivNCafe is wonderful. Mike (owner) is a great person, really helpful with nutritional needs. Equinox is worth every bit of my money, money spent Well! I'm looking forward to my free Pilates session as well!

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★ 5

I'm never UNhappy with any of my experiences at the other Equinox locations, but this one is my favorite. I also go to West Hollywood, Beverly Hills, and Santa Monica. The Pasadena location is just the easiest one. The layout makes it feel very spacious, and it's never too crowded, even if I go at 5 or 6 in the evening, I can always get a machine in the cardio area and there is plenty of room to work with the free weights as well. The staff is hospitable but never in your face -- always open for a friendly chat or to be helpful, but also respectful when you're in "the zone." The place is always very clean (though this has never been a problem at any Equinox location) and parking is super easy.

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★ 5

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★ 4

Best gym ever! Yes! But with a very steep price.

Pros:
- Always clean
- Everyone is here to workout and not find their next Friday night date.
- Eucalyptus towels
- Professional environment
- Super FRIENDLY staff
- Knowledgeable trainers in several disciplines

Cons:
- Price $$$$
- Have to pay for parking (Equinox validates for 2 hours)

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★ 4

This is the best gym ever. I have tried dozens of gyms in Los Angeles and none of them compare to Equinox. I love the classes and the instructors. They are very motivating and they always keep you working harder.

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★ 5

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