★ 2

Brain dead staff ruins the gym. I work out before going to work and would watch the TV for news, traffic, etc. Recently the audio has not worked from an app. I was given by staff in the past to watch TV. I've asked to staff members how this can be fixed and both had the same exact answer. "I have no idea how that works". No effort to at least say "I'll ask my manager, find out and let you know". Nothing. All they do is sit and watch people walk in. SMH

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★ 5

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★ 1

Don’t get the personal training and when you cancel make don’t assume you telling them will be enough, had to only go when a manager was in to sign my cancellation. Btw this was only finding out after months of charges that are unrefundable and some double charges for the same month.

Sad part is nobody contacts you or lets you know until you’re too deep to either “use it or lose it”

Source: Google

★ 1

Avoid this gym at all costs if you’re serious about fitness without the drama—it’s more like a toxic social club than a professional workout space. I’ve seen firsthand how unprofessional and outright harmful the staff can be, especially to those with disabilities or anyone who dares to train independently. This place isn’t for everyone; if you value respect, focus, and acceptance, look elsewhere.
Let me be brutally honest: Jasmine, one of their personal trainers, is rude, disrespectful, manipulative, and a master gaslighter. She targets vulnerable people, tries to wield power over clients and members, and sets them up for failure just to stroke her ego. She’s not there to help—she’s there to control. My family and friends had memberships here but canceled them all after dealing with the immature, unprofessional behavior from these younger trainers. They jumped ship to better gyms, and I don’t blame them one bit.
Take my friend, for example—he joined Fitness 19 wanting to train solo, politely declining trainers to avoid wasting their time and push his own limits. Despite a disability, he grinded day after day for 20 months and became an advanced lifter on his own terms. But behind closed doors, Jasmine and her colleagues mocked him relentlessly because of his disability, spreading vicious lies as a group that he “didn’t know what he was doing” without a trainer. They’d smile to his face at the gym, then trash him the second he left. This hypocrisy is disgusting and needs to stop—gyms should welcome everyone, from beginners curling 20-pound dumbbells to pros hitting 85-plus. No one deserves to be gaslit, belittled, or excluded.
It gets worse: Even after he switched gyms to escape the toxicity, Jasmine started stalking him there—constantly watching, keeping tabs, lining up her schedule with his, and enlisting other trainers to manipulate and regain “control” over him. This is straight-up harassment, not “professionalism.” Luckily, there’s footage of her creepy behavior, and it’s been reported to the police. If this is how Fitness 19 operates—allowing trainers to bully, lie, and harass—then they’re a liability, not a gym.
Prospective members: If you have a disability, want to train without interference, or just expect basic human decency, steer clear. This place breeds drama and unprofessionalism from the top down. Save your money and sanity—join a real gym that respects you.

Quick FYI: The old manager let this slide, and the new manager/trainers don’t behave like this—but Jasmine’s toxic stalking/gaslighting/manipulation keeps happening anyway. Fix this NOW before more members bail and lawsuits hit.

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★ 1

Fitness 19 sucks when it comes to Canceling your membership My membership what's canceled 1 year ago and they still kept charging my credit card. My wife's credit card was charged too. And the only way to stop them from charging. Your Credit card is to cancel your credit card. So when they say it's canceled , double check your credit card.

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★ 1

staff ruins the gym.

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★ 5

I had a good meeting with the staff today and took me on a tour of the gym and all I want to do is get in good shape

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★ 5

Nice staff, clean(always) area. Music a tad loud but I am old. Friendly customers willing to share machines.

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★ 5

I love taking classes with Patricia she is amazing and always has good energy!
💃💜💃

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★ 4

Awesome staff! Never too busy to talk and answer questions. Great atmosphere, the assortment of equipment is just about perfect. Classes and amenities are great too?!

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★ 5

Great gym, great staff, best price
- can't beat that deal!

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★ 5

What keeps me going to Fitness 19? Geo Torres! U-Jam instructor. He gives me life. He is so professional, full of life, great dancing technique. Love the atmosphere, and his style of teaching. I don’t feel judged, I am there to get a dance workout, and that is exactly what he provides in a safe and fun way! Wish he would teach all week!

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★ 5

When I first walked through these doors, I had no idea what I was doing -- just a lot of uncertainty and nerves. It's the first gym I ever stepped foot in, truly. Over time, this gym became the place where I learned, grew, and built the confidence to train like I belonged here. The staff has been nothing but welcoming, always ready to answer a question or offer guidance. The machines and equipment are always well-maintained, the place is spotless, and if something ever does break, it’s fixed quickly. The atmosphere? No intimidation, no judgment -- just a community where beginners and seasoned lifters can thrive side by side. This isn’t just where I work out anymore; it’s where I found my footing and my confidence.

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★ 5

Throughout the 3 years that I have been at this gym, I have so much to say that is all greta things. With the staff which they’re fantastic, to feeling welcome which makes you feel motivated, to the clean bathrooms, and the usage of the great machines. I have no complaints that have to be said. I love going everyday and having the staff greet me through the door. I always have an amazing workout. The prices of their membership is also exceptional & couldn’t be happier of making the decision 2 years ago of choosing this gym !

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★ 5

They are so nice and helpful. This is a great gym!!

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★ 5

I like the variety of machines that other clubs don’t have. The staff is super nice especially Mark. He greeted me since day one with kindness, understanding and patience. Thank you Mark for showing me the machines I need to use to get where I want to be.

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★ 5

i enjoy my workouts here! good gym

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★ 5

This place is sick.

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★ 5

Nice gym, friendly staff and kept pretty clean

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★ 5

clean and the employees are very friendly

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★ 5

Geo Torres teaches an amazing Zumba class and I’m glad I visited this location as a guest to try a class out. I’m seriously, considering canceling my LA fitness membership!!

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★ 5

Fitness19 in Rancho Cucamonga is always clean, well maintained and staffed with friendly professionals who are always available to help.
They have an excellent choice of machines, free weights and classes for all types of workouts.

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★ 5

Love, love, love Jorge Torres, Geo, Zumba class! Hi energy and fun. Music is great and dances are not boring! Thank you Geo ! Don’t miss his classes!

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★ 5

Great place to work out at. Very clean and organized, always fresh and equipment is new and always working

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★ 5

This is the best gym around. Clean and wide variety equipment and nice workers. Been going here for years and it never fails.

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★ 5

I love the spaciousness, set of equipment, and atmosphere here! I have been working out here for 8 months, and I love every day I'm in here. I've been working with Mizza, my personal trainer, for 7 months. I have made so much progress thanks to his help, and I've even reached a 315 deadlift PR! Definitely come in and check the place out! You won't regret it.

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★ 5

Amazing place to work out! Lots of gym equipment to choose from to spend time working on what you’d like to do. Even lots of different programs to participate in.

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★ 5

As a member of 10+ years, the facility is a great place to go to for a community, wonderful staff & great machines. I look forward to a workout there with new friends I meet every day!

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★ 5

Review of fit19 - rancho location

Pros: large, well lit, high occupancy , well maintained

Cons: none really

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★ 5

Really nice gym workout place, sweet and nice.

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★ 4

Great staff. Great machines

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★ 5

I've been coming to fitness 19 in Rancho Cucamonga for a little over a decade and they have the best facility compared to other fitness 19 locations I've been to in Los Angeles and Orange County. The facility is always clean, the staff is super great, and they have all the machines I need to meet my fitness goals. For the price I'm paying I'd say this gym is completely worth it and recommend everyone to come for a great workout!

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★ 5

Great place to come by and get a work out. Come check it out

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★ 5

I was already impressed by the laid back no pressure feel when I went to sign up and my impression of the gym has only improved now that I am a member. Clean facility with very friendly and helpful staff. Other gym members are polite.

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★ 5

We have been coming here for over a year now, always friendly staff, clean environment, and perfect mix of machines and free weights! 10/10 recommend , and can’t beat the price!

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★ 1

If you ever been to a real gym, save your money this is no different than planet fitnees and good luck trying to cancel if you need to.

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★ 5

Everything is great, I enjoy there.

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★ 5

I've been at FIT19 for years. I take Yoga, Pilates, Zumba, etc. I've made good friends here and live the l/k vibe.

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★ 5

Good gym with good equipment. People there are nice aswell

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★ 5

such a nice and peaceful gym with amazing staff members.

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★ 5

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★ 5

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★ 5

I just started going to this gym , it’s been two months now and the environment and staff is very friendly and respectful.

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★ 5

Love it, cool staff, clean environment.

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★ 5

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★ 5

Love this gym!!

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★ 5

Sweet place

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★ 5

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★ 5

Great place to work out. Opens early and has the right equipment for anyone. Staff is very professional and helpful.

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★ 5

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★ 5

I like it! The workers are nice and welcoming whenever i walk in the gym and the community inside is very kind.

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★ 5

i love this gym it’s fun i come with my friends all the time, it’s clean and i feel safe here

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★ 5

Nancy has great customer service is always attentive and performing at a high level. Gym is overall clean and the setup is nice love it here! God Bless

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★ 5

The best of the best

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★ 5

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★ 5

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★ 5

The staff is amazing. I love the investment. He equipment is clean and the selection is great. I look forward to coming here every morning.

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★ 5

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★ 5

I been going to this gym for one year now definitely recommend everyone to come here

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★ 5

OK, go help me out. I really appreciate him. Give him a raise.

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★ 5

Awesome gym, tons of freeweights, always clean

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★ 5

the best gym I’ve been to!!! The employees are super friendly and welcoming!

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★ 5

The ABSOLUTE BEST GYM I’ve ever been to. The guys at the front counter are super chill.

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★ 5

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★ 5

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★ 5

Great gym, everyone is very nice.

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★ 5

Love this Fitness 19 everyone is so chill and non-judgmental. This gym is rarely packed and has all the essential equipment you need. Plus it won’t break the bank!

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★ 5

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★ 5

Great staff and great environment!

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★ 5

I had called regarding an old account and spoke to Dominic and he took great care of me and satisfied my issue. Thank you

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★ 5

I truly enjoy coming here. Patty always has a welcoming smile and greeting and says good by when I leave. The bathroom’s are very clean and as well as the equipment. I just completed my first year and have lost 30 pounds thank you team 19 Fitness. Edward Cooney

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★ 5

I enjoy the gym in Rancho Cucamonga. I also enjoy zumba gold with Patty.

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★ 5

Like my trainer Tristin and Patty Zumba gold

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★ 5

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★ 5

This gym is exceptional. The equipment is excellent, the staff is friendly, and membership rates are very affordable. I commend Mark and Jesse for maintaining the equipment in an organized manner, ensuring it is always readily available. Their attention to detail, such as color-coding the plates, is noteworthy. Kudos to you, sir 👌

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★ 5

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★ 5

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★ 5

Ilike how it is affordable

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★ 5

The staff are very Professional and Friendly EVERY time I walk in.
I speak to Nancy on a regular basis who is ALWAYS willing to answer my questions. She’s knowledgeable, professional and courteous to me all the time!! She’s amazing!!

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★ 5

Great vibe, great people with great attitudes who work there. Gym has very good equipment to support all kinds of training programs!

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★ 5

This place Got everything you need to do your work out. The staff is very friendly. Everybody is smiling love this place.

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★ 4

Great gym , very friendly and clean , the Spaces is great between machines , very nice staff, I recomend this gym!

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★ 5

Patty does an amazing job anytime I need anything she is always willing to help out. The gym is always clean

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★ 5

Wow another great experience! Everyone is so friendly and kind! The gym is very clean and organized as well. There’s just nothing bad you can say about this gym. Dominic is the best attendant here by far. He’s always here when I come in and always has friendly tips for working out!

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★ 5

Dom Cak is a very highly satisfying customer service rep. Bringing the upmost amount of respect to the Fitness 19 name, Dominic has displayed a remarkable amount of professionalism to this company.

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★ 5

Nice Jim!

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★ 5

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★ 5

I hate working out Tristin is the only reason I do it!

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★ 5

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★ 5

Diego was so helpful! He gave a very thorough tour of the gym for me and my sister, and I feel a lot more comfortable making my way around now that I come here.

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★ 5

Amazing gym, staff is super friendly, and it’s always clean and well-maintained here. Been coming here for a while and the assortment of machines and equipment is great! This is the first membership I ever committed to and would recommend it to anyone looking for a gym in the area.

Source: Google

★ 5

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★ 5

Been going here 2yr and very satisfied, like anywhere else certain times will be busy BUT that’s expected. Fitness center is always clean and orderly and the staff is great, always greeted with pleasantries entering and leaving, especially Nancy who has called me by first name since she helped the family sign-up and join, would definitely recommend

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★ 5

The best gym I’ve ever been to! The gym is always clean and it has all the equipment I need for a good workout. Nancy and Jazmine have the best work ethic and customer service! Always welcoming!

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★ 5

Best gym around! The only in the area that offers free classes (pilates, zumba, yoga, HIIT, cycle) in their affordable membership. Staff are so sweet & everything is clean.

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★ 5

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★ 5

Amazing gym. Josh is super helpful!

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★ 5

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★ 5

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★ 5

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★ 5

Great service friendly people

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★ 5

Been a member with this gym for a few years and it has always been maintained very well with welcoming staff!

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★ 5

Great gym

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★ 5

Had an amazing experience with Peter at the front desk helped me navigate the gym and gave great tips!! Would highly reccomend!

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★ 5

All the morning staff has great customer service, especially Mark. Friendly environment. I'd recommend Jasmine and/or Jesse for training no matter your fitness goals

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★ 5

Mark is a great employee and always says good morning. Very welcoming! Brings good vibes to the early mornings

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★ 5

One of the cleanest gyms I've been to, employees are always polite. Nancy's customer service is outstanding

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★ 5

The gym is great
The staff is great and very polite, Diego is very kind and awesome!

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★ 5

David an incredible manager has awesome staff and trainers!!
My favorite trainer is Brandon he is outstanding!!! He listens well and has a treasure chest of unique exercises/workouts that work muscles I have not been using. Thank you all so much

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★ 5

Great service, friendly atmosphere

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★ 5

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★ 5

I’m very happy with Fitness 19 because your employees always greet me with a smile and my trainer, Jazmine, does a great job. She keeps my sessions challenging yet enjoyable. I feel that my personal goals are being fulfilled.

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★ 5

Love this place have been coming here for years even though staff seems to change somewhat constant the friendliness and welcome feeling has never changed!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Clean gym, great prices, friendly staff

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★ 5

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★ 5

Everyone is friendly and helpful great experience.

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★ 5

I love this gym and it’s really fun except for that one time I failed the bar and hit my weiner 🫠

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★ 5

Best gym ever. I failed 650on bench (I’m 120 lean) and some strong boy helped me also tell that Arab kid that’s 16 to switch gyms

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★ 5

Peter is just the sweetest cutie pie ever! He greets me with kindness every time I come in to workout :)

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★ 5

I’ve been to so many gyms but Fitness 19 is by far the best! Their customer service is the best! The Gym manager Tim was awesome and extremely helpful! Thank you Tim for your great customer service!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best gym ever

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★ 5

I have been to quite a few gyms, and I can say with full confidence that this is the cleanest and most organized gym I have been to. The staff is very friendly which cultivates an excellent atmosphere to get a great workout. Dom especially stands out, helping me read my inbody scans and answering any questions I have!

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★ 5

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★ 5

Best gym, best atmosphere, excellent customer service and good equipment 10/10. Dominic always helps me when I come in with good lifting advice that has transformed my physique and out view on life

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★ 5

The employees at fitness 19 are super welcoming and helpful, especially Dominic. He always greets me with a smile and has helpful advice when I need it.

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★ 5

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★ 5

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★ 5

Clean gym. Shout out to Tim, Devon, Peter, and Diego to creating a welcoming environment.

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★ 5

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★ 5

Started Training with Devon it is great

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★ 5

Trainer Brandon Acosta is the main reason I am giving this location 5 stars and the main reason I keep my Fitness 19 membership going.

I play tennis competively and he incorporates fitness for tennis into our training schedule. He is the ideal trainer at this location for athletes.

I highly recommend Brandon due to his training expertise, professionalism and affable personality.

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★ 5

Been coming to this gym for about 7 years and never even thought about going to another gym. Great gym, clean, and great people… what else could you ask for?

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★ 5

Very nice guy, helped me with my drink spill.

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★ 5

Fitness 19 Rancho Cucamonga is a wonderful location to come in and a get a great workout in. Mizza is a fantastic gym trainer I've been with him for 4 years now and have reached some incredible goals. I don't know where I would be without him. I'm grateful and thankful to him and Fitness 19.

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★ 5

This gym is great I been working out here for 5 years

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★ 5

I’ve worked with a few trainers in the past, but Devon stands out immediately. He’s knowledgeable, motivating, and genuinely invested in your progress. Whether you’re a beginner or experienced, he knows how to push you without overstepping. Every session is structured, challenging, and goal-driven — and he makes it clear he’s there to help you win, not just go through the motions. Highly recommend training with Devon if you’re serious about results.

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★ 5

I’ve been going here for years and it’s awesome. I recommended my guy devoon if you need any personal training

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★ 5

Coolly staff, especially Devon.

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★ 5

Devin has been great since I started super friendly and supportive. Always lent advice when I had questions and lent a spot when I needed it. Great trainer and even better person!

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★ 5

Great gym! Clean facility, well-maintained equipment, and a positive atmosphere. The staff is friendly and helpful, and there’s a good mix of machines, free weights, and open space for functional training. I always feel motivated when I’m here. Highly recommend to anyone serious about their fitness!

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★ 5

I really enjoy working with my personal trainer, Jazmine. She is understanding and caring any of my concerns. I would say my friend and I scored when we got Jazmine as our trainer. We enjoy the facilities and all it has to offer.

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★ 5

Devon the new trainer made me work so hard during my workout with him. I can’t wait to do more sessions with him!

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★ 5

Such a great gym! Best gym I have been to, staff is amazing and so friendly

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★ 5

Love this gym been comin here since I was 13, best staff. Dom is a amazing worker here

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★ 5

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★ 5

Amazing gym , great location . Always clean and good vibes, Diego & the whole fitness 19 Rancho staff are very welcoming

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

diego was amazingggggggg and super friendly.
10/10

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★ 5

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★ 5

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★ 4

It's a pretty clean gym, they have updated their treadmills and have solid equipment. My only con is that given the price, you have so many teens that crowd the gym at times and its hard to access some equipment. Other than that - good gym overall.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I have loved all of the personal trainers I've worked with. Right now I'm working with Mady currently and she's been absolutely great.

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★ 5

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★ 5

Great gym and even greater staff. They’ve been really helpful in terms of giving me information and training.

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★ 5

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★ 5

Nancy is awesome and super helpful!

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★ 5

Great place to train

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★ 5

Well maintained equipment friendly staff and clean bathrooms also great hours if you work late night shifts

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★ 5

Best gym I’ve ever seen 😄

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★ 5

Tim is great

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★ 5

Great gym!

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★ 5

I’ve been coming here since 2020 and the staff has always been great. Clean facility and great employees🙏

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★ 5

Great experience at the gym and great trainer Jasmine

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★ 5

Nancy is such a pleasure to be greeted by here at Fitness 19. Her up beat spirit and positive attitude is something I look forward to each visit. She’s a hard worker, friendly, and sweet. By far one of my favorite employees at Fitness 19, Rancho.

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★ 5

Clean and possitive environment to workout, equipment in good order . Lots of classes to choose from and a good experience in general. I have been training for years with Mizza who is fun and experienced trainer , understands different goals and age groups and adjusts accordingly.

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★ 5

Just signed up and had a good experience. Not much more you can ask for.

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★ 5

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★ 3

it's worth giving management/owners a public 'attaboy' for adding a second leg sled machine. It's a welcome and much-needed addition to the existing selection.
thank you.

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★ 3

My wife and I have been coming to this gym since our other Fitness19 location closed after the pandemic. Haven't had many bad experiences, we don't deal with the front desk staff much, besides a couple occasions I've maybe left my keys at one of the pieces of equipment and they were turned in. Some are pretty friendly, some won't pay you much mind, I really don't care because we're just there to work out. It's not that packed when we go, but we are more morning goers. I can count on less than one hand the times I've gone at night, I would imagine that is much busier.
Equipment is relatively clean and plentiful, it's rarely ever difficult to get on what you want in the morning. They've recently added more pieces of equipment that they only had one of.

First impressions are important, we got an offer for a free training session, it was scheduled and even received confirmation text the day before and a phone call for it the previous week. When the time came, showed up, but the staff looked confused and the trainer wasn't there. I know things can get messed up, but you only get one chance to make a first impression and when you receive a phone call and a text for confirmation, it's not a great look.

We will continue coming to this gym to workout on our own, but definitely not for any personal training sessions.

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★ 5

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★ 5

Tim.was great

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★ 5

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★ 5

Gyms Clean

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★ 5

At Fitness 19 the staff is very welcoming and helpful. The equipment is routinely cleaned and I am able to get a workout completed in my time frame.

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★ 5

Amazing gym, amazing people, amazing equipment, just add a hack squat so i can get bigger legs

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★ 5

Viviana was the best ! Gym was clean! Always a great time! Hurts so good!!!

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★ 3

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★ 5

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★ 5

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★ 5

Great gym. Great staff. Always clean. Perfect for what you need to get in and out. God bless all the team members there!

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★ 5

fire gym fr

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★ 5

Makayla is the best front desk worker super helpful and nice. Dom was extremely helpful signing me up and helping me get started w my membership. All tied together by great upper management and the skilled training department.

Source: Google