★ 3

Broken equipment takes forever to fix and it’s getting dirty. Workers need to pick up a rag and broom to clean the place up

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★ 1

They need a new manager

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★ 2

They dont have HIIT or bootcamp classes anymore
3/10 of their treadmill machines are broken
1/4 of their stair master machines are broken

Minus 1 star for each..

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★ 5

I like this gym

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★ 5

They often have very good deals, friendly staff, friendly people, and fairly clean environment

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★ 5

Fitness 19 is a great place coming from customer service and just the vibes you get while being there its really motivational and empowering the people are nice and the gym has everything you need i have no complaints i 1000x recommend.

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★ 5

I love this gym! It is clean and the staff is very personable. Not too pushy like crunch. Definitely has good management, especially from Jake who is helpful to all the members.

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★ 3

Could be cleaner, the TRXs and Matts are worn out. Wipe down stations could be visible. The mirror or stretch room could be swept more, there was a lot of visible hair and dust particles. Other than that place is doable and can get a work out in.

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★ 5

I really I recommend this gym, it is always clean and the staff is very friendly.

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★ 5

I love their stretch room, great lighting, good mirrors, lots of workout equipment, and the AC is great on warm days! All the machines are always working. I would suggest getting the premium packages for the classes! Good location!

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★ 5

Very Good

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★ 5

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★ 5

Great services great staff. Clean bathrooms

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★ 5

Gym was always my home, staff was always nice, Jake the manager always helped me out. Hit up Jake for anything you need he’s very proactive.

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★ 5

Great staff, awesome group workouts! Would recommend!

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★ 5

Friendly staff and had adequate equipment for any fitness goals. Decent gym especially for those that live close by.

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★ 5

Love this gym. Been here for about 3 years and they always try to make constant improvements and replace equipment as soon as they can. Gym staff are amazing and friendly and always willing to have conversations with you.

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★ 5

Clean gym, friendly staff. Over all highly recommended this gym to anyone rhe environment is top tier and the equipment is also super nice .

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★ 5

While on a business trip, I was looking for a gym in the area to get my daily workout in. After visiting several gyms and being told that the free day trial is only for locals, I decided to continue my search. I found Fitness19 and went to visit. Since the moment we walked in, the manager Jake was very inviting. He even gave us a great rate for the day pass. Thank you Jake and staff for making my day start in the best way while I was far from home. I recommend this gym for anyone in the area.

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★ 5

Friendly staff, lots of available equipment and is not busy around early afternoon.

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★ 5

Muy bu3no

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★ 5

Good

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★ 5

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★ 5

Great gym with fitness classes and all the machines needed for a good workout. Very affordable and staff members are friendly.

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★ 5

This gym is amazing! Lot of different class options are available to keep you going. Definitely recommend it!!

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★ 1

I’ve been an active member of this gym since 2021 and what I can say is that after new management this place has gone downhill. Everything is broken and takes at least 4 months for the manager to get it fixed. The walls are unsightly, collecting dust to the point where there’s just a thick layer of dead skin caked onto it. Their water fountain is broken and they are poorly prepared to handle the situation to provide a source of clean drinking water which is illegal in California.

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★ 5

My experience at Fitness 19 was excellent. I really loved the manager he was very professional, kind, and always helpful. The gym is clean and the environment is great. Highly recommend!

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★ 5

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★ 1

I didn't use gym much so went to cancel online, cancelled. Then, after year, get called from debt collection agency saying I owe this company, that I did not visit, over $100 for unpaid fees. What kind of scam is this place? I am sure fine to workout, just watch out when you cancel. Total scam. Could not be more angry at this place.

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★ 5

This is a long due review of fitness 9 at Bayhill shopping center, San Bruno. Here are the reasons why I gave the five stars: 1) its fantastic Zumba classes- instructors, especially Gloria, her well designed Zumba classes are filled with great music, beautiful body movements and so much fun! 2) under its great management, even though the facility is quite small but the place is always kept very clean and airy. 3) its super friendly front deck people and the warm and helpful manager Branden, all make you feel you’re welcome at this hidden gem for exercise.

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★ 5

An upgrade from my previous gym, it has new equipment and is always kept clean. I appreciate the variety of workout machines and having wipes on hand at all times.

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★ 5

Great gym experience overall. Jordan is a fantastic trainer and very positive person. Always friendly and motivating at training sessions and knows his stuff. No experience with any other trainers but I have zero complaints, highly recommend Jordan. Jake, the manager, has also been incredibly helpful and welcoming every time I’ve walked in.

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★ 5

I have been very impressed with the Staff and Manager at San Bruno Fitness 19. Of course the yoga classes, that brought me in, in the first place. I've been warmly welcomed & love the friendly community. I look forward to building strength physically and in community. Thank you

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★ 5

I’ve been here for many years and I love it! I’m a competitive strongman and I’m very satisfied with the equipment and the fitness manager, Jake’s quickness to people’s needs.

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★ 5

I’ve had a great experience at Fitness 19! The gym is clean, well-maintained, and has all the equipment I need for a solid workout—whether it’s cardio, strength training, or functional fitness. The staff is friendly, knowledgeable, and always willing to help or answer questions. I never feel judged, and there’s a welcoming atmosphere that makes it easy to stay motivated. The membership is affordable, and the hours are super convenient. Highly recommend to anyone looking for a supportive and no-nonsense place to work out!

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★ 5

I have been a member with the Fitness19 gym at San Bruno for 6 years and took PT classes with trainer James. He was amazing and the gym is in great shape! Would definitely suggest gym enthusiasts to give it a go!

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★ 5

Always reluctant to join a private gym, but after years of attending South San Francisco's excellent Park & Rec classes only to be frustrated with no parking at the new Civic Center Campus, I joined Fitness 19, San Bruno, and everyone is so welcoming and friendly, the facility is clean, and the options endless -- and IT HAS PARKING!

Some small issues that were corrected and rectified by staff.

Otherwise, very happy I joined.

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★ 5

Great gym and friendly staff! Highly recommend for regulars and beginners.

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★ 4

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★ 1

This gym is a complete joke. I tried to cancel my membership months ago, and they’re still charging me. I followed their cancellation process exactly like they told me to, and guess what? Nothing. Still getting charged for a membership I don’t even use. Total scam.

On top of that, this place is ridiculously overpriced for what you get. It’s a tiny, run-down gym with barely any equipment, half of which is always broken or dirty. Nothing is ever cleaned properly, the vibe is depressing, and you’re packed in like sardines during peak hours.

I’ve been to plenty of gyms—and this one is by far the worst. Customer service is nonexistent, staff couldn’t care less, and they act like you’re the problem when they screw up. It’s honestly embarrassing how they run this place.

Save yourself the headache. Go anywhere else. Fitness 19 is a scammy, overpriced, low-quality mess. I want to know who I was on the phone with that said they would cancel it and didnt. I AM TAKING THIS SERIOUSLY!

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★ 1

Let me start by saying I joined Fitness 19 two summers ago when I was home from college. I figured the $15/month was manageable even if I wasn't there all year. Since I go to school out of town, I only planned to use the gym when I was back home during breaks. I still paid every single month even when I wasn't there, just to avoid the hassle. Fine__whatever.

Fast forward to a few months ago, I called them directly and spoke to an employee to pause my membership while I was away. He told me he would take care of it. I trusted him. That was clearly a mistake. (BTW at the time I called, I was only allowed to pause for max 4 months with small fee)

Since that call, not only did my account NOT get paused, but I've been charged every single month—plus late fees on top of that??? Like, are you serious? First of all, I haven’t been using the gym. Second, I have auto-pay set up, which I activated when I first signed up so why are there ANY late fees at all?? That literally makes no sense. I never turned off auto-pay, and I definitely never received a single call, email, or notification saying it failed or that my payment didn’t go through. So what’s with all the extra fees?

Then last month, I noticed a charge for $85 out of nowhere. Turns out it was their so-called “annual fee.” I nearly lost it. That’s on top of the regular monthly fee and the random late fees that should have never existed in the first place. And for what? I haven’t used the gym in forever. I was already paying when I wasn’t even using the service, and somehow they managed to make it worse.

When I called AGAIN and asked to speak with a manager to explain the situation, he basically shrugged me off. No effort to fix things. Just told me there's nothing he can do—no refunds, no waiving late fees, no accountability at all. I mean as a manager, does he not control over anything there ?? So, who's behind all these BS?? So basically, even though I called ahead of time to pause my membership, and I trusted an employee who assured me it would be handled, they still kept draining my bank account month after month—and it’s MY problem now?

And now that I’m trying to cancel for good, they want to charge me for another month PLUS a $50 cancellation fee? What in the actual hell? I haven’t used the gym in nearly a year. This whole thing feels like a straight-up scam. They just keep pulling money out of my account for a service I haven’t touched, piling on fees, and then refusing to take any responsibility.

This gym doesn’t care about its members. All they care about is milking your account dry, and hiding behind shady policies and unhelpful staff who just say “sorry, there’s nothing we can do.”

I’ve never felt more ripped off by a company in my life. I’m a full-time student trying to manage finances and this gym just kept quietly draining me, month after month, while offering nothing in return. I feel completely robbed.

If you value your time, money, or sanity, STAY FAR AWAY FROM FITNESS 19. Their policies are trash, their staff is unreliable, and their billing practices are shady at best. This place is a scam wrapped in gym clothes.

Never again. I'm done.

Source: Google

★ 1

went here because of a free 3 day pass. before I was allowed to use the pass, I had to sit through them trying to sell me their most expensive membership + personal training for 30mins. when I finally got my 3 day pass, i was only allowed to use it for 2 days. both days the gym was absolutely packed at non peak hours. gym is small and only has 1 of each machine so your gonna have to wait. at one point 1 machine had 3 people in line to use it

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★ 4

Jake the manager and Jordan, the best duo, Jordan the best trainer, always wanting to help, very human nothing negative to say, some of the others workers are not that serious that’s why I put 4 not 5stars. Love the gym overall

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★ 2

Really enjoying the classes. However, customer service is lacking as well as hygiene. The women's restroom is unclean and there appears to be no custodian on staff. Nobody greets you when you walk in the gym, which is very different from the warmth and friendliness of other gyms I have been to.

If it weren't for the affordability and the classes I would not be a member at this gym.

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★ 5

Nice and friendly staff

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★ 5

Fitness 19 is perfect gym lots of machines and nice people very happy I joined. Very affordable

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★ 5

Great little gym, has everything you need clean and friendly staff

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★ 3

Great community, chill staff, the mold in the locker rooms aren't that bad since they taped up the wallpaper over it. Out of sight, out of mind! Can get pretty crowded in there no matter the hour you gon in tho :(

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★ 5

I am very grateful for this place. The staff and service are always friendly. I have been a member since 2020 and have enjoyed my experience being a member of this gym. It is close proximity to my home and parking . The gym are always open to working out at this gym.

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★ 2

The walls to both bathrooms are molding to the point where the wallpaper is coming off. The core and yoga classes were taken away which I felt was unfair. However, I love the HIT classes and the people who workout there.

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★ 5

I am so Grateful for this place. It has allowed me to grow personally and also make new friends, and take great classes for such a low cost. It is sometimes filled during peak times but otherwise, it’s such a great place to come and workout. The staff are always so helpful and so generous. They ALWAYS pick up the phone and are so attentive and responsive with questions that you may have (I can speak from experience). Would highly recommend to anyone looking for a friendly gym to go to.

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★ 5

I really love this gym. They have great equipment to meet my fitness needs and it’s always clean. The staff is super friendly and helpful. If you’re in the San Bruno area and looking for a nice gym, I would recommend checking this place out.

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★ 5

Great gym! Friendly staff and they offer amazing classes.

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★ 5

It's a great gym. It's a smaller location with good turn out but not too many people, so the machines i want to use are almost always available when i want. The trainers are super helpful with training sessions and handling your account needs. The gym and machines are clean and the price for membership is a surprisingly good deal.

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★ 5

Fitness 19 San Bruno is the best , I loved it and go to exercise every day as I can , it makes me happy and healthy, thanks again for Fitness 19 San Bruno .

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★ 5

Big thank you to Juan from Fitness 19 for going above and beyond for helping me find my keys 🔑. Huge appreciation to him. Love this place

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★ 1

I am not writing this review to sabotage the business but rather to warn to consumer. First allow me to began by saying this gym is about the size of a pool. No matter what time you go here it will always be busy and you will always be waiting to use something (except for the cardio). Believe me when I say that I have been here opening and closing and probably tried going here different times of the day and it is always packed.
Secondly the eqipment is constantly being broken and the cleaning crew started now cleaning during business hours so they will be vacuming under you while you are working out. Don't let me forget to mention there are only 2 squat racks and 2 benchs, 1 lat pull down. Making it very hard to have an actual workout.
Sure, the month to month price may be cheap but let me warn you they do sneak in many fees such as their $50 anual fee. And try quitting before the first 12 months and you got to pay more fees on top of that. Quitting is also very hard, they use a third party system to handle their memberships which is always messing up and charging you extra or not allowing you to cancel your membership. The manager doesn't even have any control over it, they have to email the company and ask them to fix your problem.
The staff at the desk are great! I don't have much to say about the club manager, but I do have quite a lot to say about the district manager, Sergio Nava. Sergio Nava is a very pushy salesman, he will push all these tacky sales moves on you trying to pressure you into buying personally training, giving you false hopes. One conversation with him and you can see how ingenuine he really is, you can easily tell that all he cares about is numbers. If you see him at the location and try telling him about a gym machine being neglected he will not take you seriously.

In conclusion if you want to pay $15 a month to use dirty cardio machines and some minimal workout equipment while sergio is trying to upsell you, then this gym will be the perfect fit for you, or should I say a gym built for you!

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★ 5

Clean facility and friendly staff

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★ 1

Never give them your bank account info. They'll make your life very difficult if you try to cancel. With a credit card, you can at least charge back.

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★ 1

They don't let you cancel membership. Scam.

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★ 5

Great gym and nice staff.

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★ 3

I have been a part of this gym for some time now, and while I like it, there are things left to be desired. Firstly, it is quite small and there are A LOT of people who come to this gym. It is rare that I get to all the machines/weights I want to get to at any given day. While there are signs everywhere that remind members courtesy rules, there are still people who ‘claim’ machines by leaving their items on the equipment. Also, so many people sit on equipment while on their phones. This wouldn’t bother me if there were more machines, but with the limited amount of equipment, it becomes a problem. I’d like to see this monitored and addressed by staff. Lastly, there are some aspects of the gym that are shabby including some older equipment, too small bathroom stalls, and more recently, the wall peeling off the women’s room entrance. I am currently looking for other gyms at the moment, but since I pay so little for my membership at this Fitness19, I will keep going until I am sure it is worth it to upgrade elsewhere. Plus sides: Staff are friendly, it has a community gym vibe overall, the cost is very reasonable, and they have upped the cleanliness in the last year.

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★ 3

Gym is ok. They charge you an extra month when you quit or request cancellation. Depending on timing with your contract they will also charge you $50 annual renewal fee, just to let you quit.

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★ 5

Great gym, great people. Everyone always offers to work in and share the machines.

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★ 5

It took me 64 years to get serious about starting a disciplined workout routine, but better late than never. Not crisis inspired, but twin grandsons motivated me. Just moved from Texas to Bay Area here in CA to be closer to the boys and discovered quickly how out of shape I was. I'm not getting any younger and the boys are not getting any slower or smaller. The staff at Fitness 19 have been amazing. I opted to pay for a trainer two times a week and am highly motivated these days to get in shape. Staff and facilities here are excellent and while everything else here in the Bay area may be pricey, the rates/fees I am paying are very reasonable.

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★ 5

I recently completed eight training sessions with Jordon at Fitness 19 in San Bruno. If you are looking for a wonderful, knowledgeable, and dedicated trainer, then Jordon is for you. He never missed a session; sent me reminders ahead of each session; was encouraging, patient, fun to work with; and, most importantly, listened to what my goals (and challenges) were and tailored our training sessions perfectly. And Fitness 19 is a great gym too--the other staff are so nice, the members are there to work out, there's no judgment, and it's a supportive and comfortable environment in which to work out!

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★ 5

Amazing experience, all for a good price. Love the manager Jake super great guy and always helps me out. Love the place like a second home.

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★ 5

Awesome gym environment! Manager Jake is crushing it💪! Highly recommend!

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★ 5

Great gym. Great community. Don’t see myself leaving anytime soon. Management is doing great!

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★ 5

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★ 4

I haven't been in awhile and will probably be cancelling my membership because I don't go and I don't want to be throwing my money away monthly.
Thank you
Michele Magni

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★ 5

Gym was very clean, team is consistently friendly and the deals presented are unbeatable.

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★ 5

Fit19 has amazing group classes! 🔥🔥Zumba classes with Andrea, Gloria, Wendy, Francisco, Loida. Rachel and Anthony for Strength and HIIT. Not to mention yoga 🧘🏻‍♀️
You will not be disappointed with the classes. ❤️ it!

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★ 5

Great gym with friendly and helpful employees, clean place, new machines, a great environment to exercise.

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★ 5

Great gym and Jake is amazing! Enjoy visiting the gym when I’m in town!

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★ 4

A professionally run gym with a neighborhood feel! Equipment works, free wifi and friendly vibe amongst the staff and members. Only a minor thing - why won't they give me the code for the hydrotherapy massage chair? I use it every time I am there and it's weird to ask at the front desk, then sit supine in the chair waiting for the "start" button to work.

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★ 5

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★ 5

This place is so clean and enjoyable. I used a lot different gym before but this is my favorite place. Thanks

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★ 5

Enjoy The Wonderful Helpful Staff Ensuring I Am Getting The Best Experience Exercising Using Their Equipment And The Exercise Training Team

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★ 5

Staffs so friendly & Jordon the trainer super supportive!!

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★ 3

I guess when people leave their stuff on the machines that means they're still using it even though they're across the room using other machines. It was also crowded that day. Might as well take down the preschool classroom room rule on the wall that says "Remember to share" I asked the guy at the front desk and he said this was allowed "most of the time" ok yeah nice way to practice what you preach. Doesn't surprise me, stupid is everywhere 🤣🫠 other than that, it's an ok gym for what it's worth.

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★ 5

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★ 5

I work out during the day between 11-2pm and it’s never overly crowded. I joined primarily due to the free classes they offer with membership. The facility is clean, plenty of lockers. Not intimidating at all for someone new to the gym experience. I currently have a trainer once a week, Jordan, and he is very supportive! I love it here🫶

Source: Google

★ 5

i like this gym because it's very close to my home, clean, reasonable monthly membership & staff are friendly. Although it's a small gym, I'm fine with it. I'd say it's way better than 24-hour fitness who charged exorbitant monthly fees.

Source: Google

★ 1

DON’T WASTE YOUR TIME!

I’ve signed up for this gym during a promotion and it was a really bad decision. Although they charge you just 8.99 a month it’s not worth it. The gym is ALWAYS packed no matter what time you go. Good luck trying to cancel after one year because they won’t help you with this very complicated cancelling process thru a third party website. This gym is so bad that they even hired a third party just to deal with their cancellations. The employee LIED to me saying the gym it was empty most of the time just to make me sign up. Be smart and just don’t waste your time going to this filthy place. Read all the reviews and don’t waste your time and go somewhere else.

Source: Google

★ 4

The gym is clean if a bit small but overall quite nice. Overall the staff was helpful and equipment was maintained well. Cancellation is done online, but beware it does require a $50 cancellation fee that I did not see when joining. No showers unfortunately.

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★ 1

Muy mala atención quiero cancelar la suscripción y 😡 no me atendieron solo te dan un # para que llames y solo te conteste la maquina con mensajes grabados

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★ 1

Gym way overcrowded. Went in. Not enough free weights, machine, bench, and etc. 10-15 wait to use for one machine.

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★ 1

Black mold all over the ceiling and water leaking onto the floor. Management doesn’t care

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★ 5

Clean, nice people and trainers!

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★ 5

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★ 5

Pleasantly surprised Andrei Cobbs will be subbing tmrw Saturday Jul 15, 2023... Andrei is the BEST ZUMBA INSTRUCTOR, ever ! We need more ZUMBA CLASSES w/Andrei .. your membership will absolutely increase if we shall have a regular Andrei class during prime time evening hours.

Source: Google

★ 5

I go 4 days a week: 2 nights of Zumba classes and 2 days of cardio machines preferably on the weekend with my son. My favorite Zumba instructor is Francisco 🙂I wish he had more classes offered at night (6-7pm). Fantastic workout, great music, and a good place to release tension and unwind after a long day of work. 🎶

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★ 3

I recently returned to working out after the COVID Pandemic. While I haven't attended regularly, the times that I've gone have been good. My one concern is that it seems to get very busy between 3 - 7pm (understandably) but groups of people seem to travel working out and monopolize the machines which makes it difficult for others to utilize. Aside from that, I'm glad I'm back.

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★ 5

Love zumba and yoga evening classes

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★ 5

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★ 5

I was only in town for 4 days. This gym was close to my hotel. The Front desk staff Vivian made signing up through active and fit quick and easy. The facility itself is clean, and space is efficiently used for the club size! The manager, Jessica was incredibly professional the entire time and with a smile on her face!

I will visit this place again when I return to San Fran. If you’re looking for a gym, I recommend!

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★ 1

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★ 1

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★ 4

Very nice gym and the staff seems to be very nice and the place always seems to be clean plus the price is very affordable

Source: Google

★ 1

TLDR: Do not fall for their new membership promos. This gym is worth LESS than it’s price and should be avoided if you’re interested in non-cardio exercise equipment. If you enjoy workouts before 9am or only use cardio equipment, then go for it.

On paper, this gym is hands down the best value option and conveniently located for those living in the San Bruno area. Lots of cardio equipment, although squat racks and benches are limited to 2 each, and is generally clean. From time to time, things break down like exercise machines or the toilets, but they are usually fixed within a week.

Overcrowding and handling of membership are what makes this gym impossible to recommend. They are constantly running new membership promotions, be it waiving annual fees or offering reduced monthly dues. I have varied my visits to this gym at all times of the day (i.e. 6am, 9am, 11am, noon, 2pm, 4pm, 6pm, 8pm, 9pm) and it is ALWAYS crowded, with the one exception being early morning (before 9am).

Those limited benches and squat racks I mentioned before? Forget it. The chances of you using one without waiting a minimum of 10-15 minutes or up to half an hour is basically zero.

With all the promotions they’re running (I’ve rarely visited without finding ad board up front) means this problem will only get WORSE. If you’re new to the area and looking for a gym, buy some dumbbells and a chair to workout at home (because that’s about all you’ll get to use here) or pay up for a nicer gym.

On cancelling membership: just know that you’re locked in for the duration of your 12-month contract, unless you become medically unable to workout or move 25+ miles away. A buy out option is available, but this gym outsources their membership billing to another company, ABC Fitness (see: skirting responsibility and poor customer service). Always read the fine print!

Source: Google

★ 4

I enjoy the zumba classes and the clean facility. I wished there was a greater variety of classes. I've attended bollyx and ujam classes elsewhere and really enjoyed it. I hope more classes will be added soon. And a clock in the dance studio would be helpful.

Source: Google

★ 5

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★ 1

When I signed up for the membership one of the employees named Jessica told me the gym it’s quite empty and there was not many people. She lied to me just to make me sign for the yearly membership. The gym is full all day long! And they keep accepting new people and making ads to bring more people. I don’t even go there anymore. If you’re not familiar with the gym environment and noisy people deadlifting and recording every movement to their social media this gym may not be the right one for you.

Source: Google

★ 4

I am a premium member at the gym. I like the gym more than others because of Suzetty Jaime Herrera. Her class is very popular because she always does her best for the students. She has a lot of energy, and the choreography is superior. She is very welcoming and fun to dance with. I do not hesitate and will give her five stars.

The reason why I minus a star from the 5 is because how the gym management handle a complaint. It will be a big lost to the gym and all the members if it is not handled in a professional and fair manner.

Source: Google

★ 5

This review is for Zumba Instructor - Suzetty

Fitness 19 San Bruno is a nice facility to work out at with newer equipment and friendly staff. I was always hearing about a really good Zumba instructor at the F19-San Bruno location. Already being a member at City Sports SF and F19 Daly City, I felt I already had a full workout schedule and San Bruno is a good 15 minute drive across 3 towns from my home. My friend kept encouraging me to check out the class so I gave in. I came to check out Suzetty’s class and had an amazing experience. She is a great instructor and is full of high energy which is motivating and contagious. I never feel like it’s an obligation to work out because I have such a blast coming to her class. I walk out of every one of her classes feeling great and accomplished. Because of her, I have added a third gym to my weekly routine.

I am saddened and disappointed to hear that Suzetty is no longer teaching at this location due to a misunderstanding and unfair complaint from another member. We hope that the management will do their full investigation, remove the negative complaint and try to resolve this issue to bring Suzetty back. She is a huge asset to the SB location and it would be a big loss for all the members.

Source: Google

★ 5

Suzetty is an excellent Zumba instructor. I have been a member of City Sports for years and joined Fitness 19 additionally because I love dancing with Suzetty. Her high energy, enthusiasm and her individual choreographies make her classes so fun and enjoyable. She dances all areas in the front, back, left, right, middle of the studio so every student can see and learn and become confident. She is caring, loving and encouraging. I travel across the town and run between gyms to attend her classes each week. She is amazing and her classes are so effective and I feel good mentally and physically after each of her class.

I am very sad and disappointed if Suzetty will no longer be teaching at Fitness 19 especially her leaving is due to unfair comments from another member.

I hope the management team bring Suzetty back and not let the members down.

Source: Google

★ 5

Fitness 19 San Bruno

I am uncomfortable and sad because my Zumba instructor Suzetty quiet her job from San Bruno of the unfair complaint issue.

One of the day her student YSABELLE LINDSEY make a big strange noise at her class in every sec, she made me annoying and disturb the class, her noise is very inappropriate, after class I saw some of students complain that issue with Suzetty. On Dec 21, 2022 that student show up in her class just stay few mins than left, I don’t Keon what happen of her but I knew that lady always made a strange noise in each sec at Daly City location too. Suzetty never censor her during the class, we feel that Suzetty was put in an unfair position due to a misunderstanding, she is an amazing instructor, I really enjoy in her class. She brings the energy and the motivation to each and every on of her class. I want her back to work. Is there any silver lining that 19 fitness could helped? And what is the best way forward to his matter? With that we would like to hand it over to the 19 fitness manager Ms. Jessica to helped if possible. This is certainly an important topic for all her Zumba students at some point. We want her to stay with us. I definitely will recommend her class to all my friends.

Source: Google

★ 5

I'm extremely sad and upset to hear my Zumba instructor Suzette is no longer teaching at Fitness 19 San Bruno because of the unfair complaint issue.

I have been taking Suzette's Zumba class for many years even when she hasn't start teaching at Fitness 19 San Bruno. She is an amazing instructor who always brings her students full of energy and happiness. She has always maintain a positive and pleasant atmosphere for all her students. I always enjoyed her classes.

As a regular student in both San Bruno and Daly City, I have noticed when Lindsey attend classes, she will make her own noises as she moves with the music and this can really cause disturbance to the instructor and other students. I totally feel that Lindsey misunderstood Suzette when Suzette tries to talk to her. This has nothing to do with age discrimination.

Fitness 19 San Bruno should investigate first before jumping to a conclusion. This is totally not being fair to Suzette. Also the review by Lindsey should be removed.

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★ 5

I m a member of SB19 and the facility is clean and nice. I love to go to the gym. The manager Jessica and her staffs are nice too. Another reason I love the gym because my favor zumba instructor Suzetty Jaime Herrera was teached there. We all love her because she cares/be fair for all her students. She brings an energy and motvation to each and every one in her class. I definitely recommend her class to everyone.

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★ 5

I like this gym a lots because of a Zumba instructor, Suzetty. She brought much energy to each Zumba class and let me learn how to enjoy my aerobic exercises. She treated all students like friends. When any of us has any questions about dancing properly without hurting ourselves, toning our body or losing weights, she is always willing to share her experiences and knowledge. She is the best instructor!!

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★ 5

I really liked the facility. Nice and clean place with tons of equipments to workout with. I especially love Suzetty's Zumba class. I have never found a Zumba instructor so energetic to motivate me dancing for the entire hour. I definitely will recommend her class to all my friends.

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★ 5

I’m a regular at Suzetty De Barrueto’s class. She is THE BEST instructor I’ve ever had. Her classes encouraged me to become a Zumba instructor myself! Her energy, dancing style and great behavior make my day. She gets along with everyone and we feel like a big family!

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★ 4

Each visit has been great, not to crowded and the employees are professional and attentive.

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★ 5

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★ 4

Yes it's not perfect I been there 3 years, I've had no trouble with anyone? try saying Hi, please, excuse me, and thank you, seriously it's magic! don't go at 4-7 during the week if you can't share! I feel like im part of a family I probably have 30 people there that greet me with hi and smile For $ 20 a month I can live with a lil dust and the occasional broken machine. God Bless. Harry

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★ 5

Zumba classes are amazing, Francisco is the best at motivation.

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★ 5

Zumba classes by Francisco are great! Always gets me moving

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★ 5

this fitness is very good and i enjoy thanks for the best leader for zumba

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★ 5

The Zumba classes at this location are soooooo much fun! Andrea and Francisco are AMAZING, two completely different styles but both so much fun and you will never get bored! I leave drenched in sweat and wake up sore the next day and it NEVER feels like I am actually working out, just dancing with the girls! Everyone is welcoming and friendly there is no judgement we all just have a great time!

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★ 2

I visited this store at 7 pm on Tuesday and I barely could walk into the gym because it was too crowded. I can’t believe my eyes. Almost every equipment was in use. After couple days of researching, I realized all of the gyms in Bay Area are the same, small, high capacity, difficult parking, doesn’t matter how much you pay for the membership, all the same.

On the other hand. The membership fee of 19 is reasonable and cheap. If you want to work out, you need to figure out what time is less busy.

If you from other parts of the US be ready for the surprise.

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★ 3

This gym is definitely the best value in the area. However, it is very dusty. Some of the equipment is covered in a thick layer of dust. The one time I saw an employee dusting the machines they were using a feather duster, not a wet rag, or something to actually capture the dust. Ive manage gyms for years and I can tell the leg press hasn’t been wiped down in months.

Other than the dust, the facility is in good shape, there are a good amount of squat racks, Olympic plates, and extra barbells. It can get crowded, even at 4am, but it’s not too bad. For $20/mo~ you can’t beat the value.

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★ 5

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★ 4

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★ 1

They currently have a too good to be true promotion but then you find out there’s an annual membership and a cancellation fee and that billing is handled by a 3rd party financial corporation after you give them your bank card. I can only imagine the headaches when I google gym membership scams. So many red flags. I noped out. Get a bike. Walking is free. No thank you.

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★ 1

SOOOOOO overcrowded! Completely overrun with meat head types slamming weights, "bro"ing all over everything and hogging EVERY weight and machine in the whole place..... AND I saw one sitting on the step machine just blocking anyone from using it.... JUST SITTING THERE! And the staff completely ignored it......Smh.... I have been to all kinds of gyms all over the country (including some of the busiest Golds gyms on the west coast back in the day) and I have never seen this ridiculousness and overcrowding. I was there on a trial because I live near the San Bruno club..... it's literally within walking distance and even with the close proximity it is STILL not worth $14.99 the only way you could even get any kind of workout there is if you're part of the bro club they clearly have. Good luck with that!

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★ 5

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★ 5

Nice and clean place to workout with good range of workout machines. I have taken a couple of personal training classes and was extremely satisfied with it. The trainers are very friendly and they can certainly push you to your best (if you want to be pushed). Nothing to complain so far.

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★ 5

Muy buena atención y maquinas , excelente precio

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★ 5

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★ 1

I canceled my account 2 years ago. I just found out that they been charging my visa card this whole time. I called them and explained to them that I haven't been there for 2 years and canceled it already. They refused to give me a refund and said that It takes 30 days and will be billed for one more month . If I don't pay it then they will leave it active and will get interest and go to collections. Don't trust this gym or any of its locations. The corporate office admitted thet they see that I haven't used it in 2 years. What a greedy and shady company.

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★ 5

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★ 5

The gym is always clean and well kept the staff is very welcoming and the members are nice

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★ 4

Please get a fore-arm machine..its just too hard to find a bench in the evenings..

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★ 4

I love the fact that this place opens at 4am! For all you people complaining about how crowded it gets during prime hours, i have a solution for you..
Get up earlier! Yes, there will be other people working out which means you are not going to get everything you want all the time so if you cannot get a lat pull-down machine for example, pull-ups are a far superior variation than any lat pull-down machine and If you cannot perform pull-ups, all the more reason to start doing them!
As for cardio machines, half the gym is dedicated to cardio which is awesome!
You cannot talk about health and fitness without cardiovascular health.
it's what keeps your heart pumping!
People should start taking into consideration that not everybody is interested in building muscle and some just want to have good cardiovascular health.
Gyms are designed to cater to everyone and not just people who solely focus on muscle building and as far as monthly rates go, you really cannot complain.
That's like saying you want the steak and lobster dinner at kids menu prices.
As for people "stealing" your equipment while you're trying to get some water, you just politely say "Excuse me, i was using this. i just went to go get some water." and i get it, you wan't to avoid confrontation, but if you are not willing to speak up for yourself, chances are that it's going to happen again.

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★ 1

Fitness 19 is a very cheap gym, probably the cheapest you could find in the Bay Area that's not a Planet Fitness. And their quality is reflected by that price point.

The gym is just too small. Everything is crammed together. There are only 2 squat racks in this entire facility, and oftentimes people will be doing deadlifts or rows in front of the squat rack because there isn't enough space to have a separate deadlift area. There's only one lat pulldown machine, but it's such an important machine. Why is there only one? And why are there always three people using it? They could easily fit another squat rack and even a whole area for deadlifts if they got rid of like half the treadmills and cardio machines nobody ever uses. I'm not kidding, half of this gym is filled with treadmills and ellipticals and bikes that not a lot of people ever really use.

People are always wasting time in between sets on equipment by going on their phones for 10 minutes. And yes, I get it. It's a gym. But I don't have all day. I'm not about to wait 45 minutes for the lat pulldown.

Also, I don't get the vibe that the staff is here is really that knowledgable about fitness. For example, I received a tour of the gym before I signed up, and one employee showed me a section that had kettlebells. And they called them dumbbells. And I couldn't stop laughing.

If you're trying to join a gym and you're only interested in cardio, then this is the gym for you. But if you're trying to actually put on muscle and/or lose fat, then save your time and spend extra on a real gym.

Source: Google

★ 1

Easily the worst gym I've ever been to. I can never get a proper workout in as I planned because one or more equipment will be taken. Despite this gym being quite small, they do all kinds of promotions to attract as many members as possible. The result is that this gym becomes a jungle with multiple people waiting for the same equipment/people stealing your equipment while you're using it and go get some water. Pay a bit more and go to a real gym.

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★ 1

I canceled in 2019. Been charged since. Even during pandemic. Shady business. Charging even tho its obvious I havnt been using the facility. They don't act in good faith. They r a money grab business that doesn't care about customers.

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★ 5

Excellent service at the reception , great and fun zumba classes, the schedule for zumba class are very convinient and the laddies instructors are very professional. Staff in general are amazing !

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★ 4

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★ 5

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★ 1

During the Pandemic I decided to give this gym a shot since it was close to my home. It provided me with what I needed for the most part but was always overcrowded with their restrooms shut down for a week every month or so.

I got tired of the hassle of shutdown restrooms and overcrowdedness in a small gym so I canceled in June.

I went up to the employee at the front desk who said he could cancel my membership with their manager, a curly hair blonde lady right next to him.

I thought this would be the end of my bad experience only to find out they still have been charging me for my membership 2 months after with nothing I can do for a refund.

Steer clear of this gym and pay a little more for a better gym rather than deal with the hassle and headache fitness 19.

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★ 5

Great place to go, staff is knowledgeable and courteous.

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★ 1

Did not alert me that they were charging me after shutting down and reopening due to COVID. Just started up the charges again without telling us. We're cancelling. However, upon cancelling, we find that they've contracted out their cancellation services to a third party who is CHARGING US for cancelling our membership. Very unhappy with Fitness 19.

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★ 5

I love this place - it’s my sanctuary - the price is affordable - the staff is 99% friendly and positive which I love - and most importantly I’m seeing incredible results - Best decision I ever made is joining the gym

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★ 1

In addition to being extremely overcrowded to the point of being impractical to use, when resubmitting my information I specifically told the employee do NOT opt me in to emails/text. And now I have already received 4 spam emails. Great work.

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★ 4

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★ 5

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★ 5

Front Desk peoples are friendly and polite.

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★ 5

We are really enjoying our workout at Fitness 19. Staff is friendly and the equipment is useful. The facility is very clean and sanitary. Rachelle Blecher

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★ 2

The place is clean the guys who work there are super nice, but something is wrong, usually you book your Zumba class, but when you get there all the spaces are full, water bottles are reserving spaces, this is not correct, they have to do something about it !!

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★ 5

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★ 5

Gym looks great, following social distancing protocols and their staff very kind

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★ 4

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★ 1

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★ 3

Everything is fine
Staff are fine
Good promotions
but the trainers are not even training or trained correctly themselves.
They don’t recognize if you make a mistake.
Trashes would be filled to the point where the floor is filled with papers
Staff hanging around usually 2 or 3 of them.

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★ 4

I would say solid 4.
You absolutely get what you pay for.
Apples to apples comparison- not comparing to a 24hr fitness- again- solid 4

What keeps it from a 5-
I see staff hanging out at the front (most very young) and they should be running around cleaning equipment- wipe down dusty machines, disinfect, wipe down the free weights, and NEVER let the sanitize wipe stations run out or overflow garbage.
There is always 3-5 staff on site- so it's not a big ask-
Otherwise, love it

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★ 1

I try to cancel my membersheet 3 times after that I had to Wait 30 days still charger that is really but place I don’t recomended I had bad experience whit 19 fitness

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★ 4

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★ 5

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★ 5

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★ 1

Avoid this gym at all cost!!! Scam since COVID-19 they are shut down I tried to cancel my membership they sent me to a company called ABC financial and they said I can’t cancel over the phone you have to send an email you have to wait 7 to 10 days after that they said you have to wait 30 days then they try to charge me a $29 processing fee!! I will make sure to tell everybody to avoid this place at all cost.

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★ 5

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★ 5

I love this gym, have everything for workouts. Most equipment are in good condition, very clean. I would recommend it !!!

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★ 5

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★ 5

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★ 4

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★ 3

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★ 5

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★ 4

Temperature check before entry. Masks mandatory to enter the premises. Small gym but has sufficient number of instruments.

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★ 1

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★ 5

Daniel has been my trainer for a month now. Great guy, motivating and easy to talk to. This is a clean facility. Pretty happy with everything overall.

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★ 5

Good price, everyone is friendly, appears small but I've never felt crowded...sometimes I have to wait a few minutes for the squat rack, but not a big deal.

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★ 5

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★ 3

It took alot for me to join the new gym after being used to the previous gym for years - I signed up for personal training only to be matched up with a trainer who didn't really seem interested in what he was doing - did not remember me from the previous week I was there and had me doing things that maybe a fit young person would do, but not an out of shape almost 60 year old. Needless to say although I prepaid alot of money for personal training fees - i was so disillusioned with this trainer that i have not returned. Granted this is only one person so i am giving the gym three stars. I am planning to return soon to hopefully find a personal trainer that is a better match.

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★ 5

Amazing gym amazing staff. One of the workers, Isiah, went and held items I had forgotten in the locker room behind the counter so I could come get them back the next day. Thank you!

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★ 5

I have been to Gym's in my past life that are so rush and suffocating. This F19 location is very nice, not so much rush, not suffocating at all. I don't have to wait to find free equipment. Prices are reasonable and staff are good. I don't see any reason to give less rating for the cost-benefits ratio that I am getting here. Cheers!!

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★ 5

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★ 5

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★ 5

Great location, well maintained.

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★ 1

I went to this location for about a year and a half. While the staff was accommodating and the equipment serviceable, they dropped the ball when it came to dealing with a serious matter. My wife and I were using the gym last week when another gym member started making threats at us. I talked to the staff and the manager but ultimately the individual was allowed to return. I don’t think it’s safe to go here and would caution anyone going here until the gym handles this.

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★ 5

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★ 4

clean and air ventilation is great. I hope they maintain it like this. I wish they add yoga/tai chi class during morning weekend after zumba or 5pm class.

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★ 5

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★ 1

It need to clean the gym is really small and they keep pack it with people you can’t workout or do anything. There is not even enough space to workout I don’t even know how you got the fire department approve to operate.

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★ 5

I recently moved to the area 8 months ago and I was looking for a gym that was clean, good rate and had good equipment and in good shape.

I went to different gym, some are just very expensive, others are just plain old and need remodeling. Others looked like they came from scary movies, holes in the wall, dirty bathrooms etc.

Fitness 19 might not be a big gym but they are very clean. The staff is very friendly and they have enough equipment to work out and break a sweat. The people who attend the gym are always friendly and it's a community gym.

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★ 4

A great gym for it's price, gym equipments are decent for making your desired body, staffs are young and usually friendly, lots of Treadmills but unfortunately TVs don't work for a few Treadmills, i like the energy that the gym gives to me.

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★ 4

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★ 2

Disorganized staff when it comes to billing info, they told me they would waive a late fee then they didn’t. Cancelling the membership was a huge pain. Facility is fine, pretty small and crowded though. It’s really bare bones but the bad review is mostly because of the billing and hoops they make you junp through.

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★ 1

This place is a fraud, THEY STEAL PEOPLES CONDIFENTIAL INFORMATION, dispite going through the cancalltion process which was no luck, I got a new credir card number, but one of the employees was able to get my info and keep charging me on the number, getting a lawyer involved, huge lawsuit forsure.

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★ 1

Rude staff, Staff is not helpful. Expecially manager ? Young lady is so rude. She looks like teasing me. Never got a agreement contract from them, and The gave me a number, and when I went to cancel or check my balance but i couldn't check and cancle too. I singed pt program last year
... they said can't money back ... almost left balance $540. on line, as required by their policy, the agreement number wasn't valid. When I called the customer service number, i couln't contract to check my invoice and balance. Also they said everytime different policy. I can't trust them. I would NEVER join another Fitness 19, ever! But they own my money without exercise...I have to spend my money for 2 years. ... Wish I could give zero starts also be responsible and nice to take care customers.... they lied when i sign agreement.. anytime you can refund money if you don't like PT program...

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★ 5

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★ 4

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★ 1

Rude staff, rude customers, no gym rules so people stay on the machines way longer than any normal person would, and then get upset if you ask to work in. Staff is not helpful. Never got a agreement contract from them, and when I went to cancel, couldn't do it without my agreement number! The gave me a number, and when I went to cancel on line, as required by their policy, the agreement number wasn't valid. When I called the customer service number, they said I still had to cancel online, but had to wait until the system was up to date so that it would recognize my number. I would NEVER join another Fitness 19, ever! Wish I could give zero starts.

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★ 4

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★ 4

Bigger and nicer than the San Mateo location.

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★ 4

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★ 1

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★ 4

Never have to worry about large crowds on Saturday afternoons. Treadmills have TV screens and the place is fairly clean. Knocking off a star because they don't provide (at the minimum) paper towels.

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★ 3

It’s a great gym. Very friendly and good classes, BUT classes are often cancelled with no notice! Very inconvenient! Not always dependable!

Source: Google