★ 1

Just don't

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★ 1

This place is one with the poorest attention to the customer needs. They have a mens room without power light and it's ben like that for more than a month. Also the take forever to fix any problems with the equipment machine or maintenance of any kind.

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★ 1

They will give people certain price to certain people. I went in first then my friend got it after. I paid 345 while my friend paid 300 for a life time membership. Scammers don’t come here.

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★ 3

After all these reviews, centeral house MUSIC is still too loud. This is not a disco club. Most of us already have our own earphones.

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★ 1

The manager is rude and lier

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★ 5

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★ 5

EXELENTE

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★ 3

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★ 4

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★ 1

dont ever come here professional scammers didn't mention $60 dollar fee outta nowhere and they charge you 50 just to leave them

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★ 5

I just recently joined and been going for about a couple of weeks mostly on the weekends but have not had a bad day with staff and members just do you and get your work out in other than that great place.

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★ 4

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★ 5

Fix the water fuce please, it's been two weeks!

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★ 5

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★ 5

Great staff service, always helpful, clean friendly environment!

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★ 5

great staff. excellent customer service , Awesome Gym .
it's a real gym too

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★ 4

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★ 5

Muy agradable y muy amplio.
Especialmente por que tienen boxingbag

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★ 1

The stepmastr machine it's been broken for months, they only have one, and it's always really dirty 😔

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★ 5

Great team here! No complaints about the equipment or staff. Simoe, the manager, deserves a raise for the work she puts in. Will continue my fitness journey at this location.

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★ 5

Quit and Friendly enviroment to workout

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★ 2

I signed up in feb 2021 never went. I called to cancel and they told me do i have my something key, which i did not have, they said the clerk at the the gym should have given it to you. This was on November 9th. I just looked at my bank record and they charged me for December

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★ 5

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★ 5

My work out experience is always 👍

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★ 5

Día 1

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★ 5

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★ 4

I would say that fitness 19 is a quick. Stop to do your fit u want .place is nice n clean .n staff s is great .i would recommend it .

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★ 3

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★ 1

No push pull sled equipment, only one StairMaster which will be always busy and you will not get a chance to do it.

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★ 1

Expect East San Jose quality in terms of equipment and customer service. Ghetto👎

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★ 1

Don’t go to this gym ever. It is very bad and I had a bad experience trying to cancel the membership. We call them for the membership and we had 2 memberships and the only canceled one when we told them to cancel both of them and they were still charging us for no reason. It took 1 month to cancel and they still charging annual fees. Don’t go to this gym please.

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★ 1

E querido cancelar mi membresía pero el ginacio día que contrató una presa de cobros las cual no dela que sus afiliados puedan cancelar su menbrecia

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★ 5

Llevo dos días ahí y me gusta en una semana tengo una cita con un entrenador para que me evalúe y poder hacer las rutinas que el me diga para lograr mi objetivo, me gusta este gym 💪🏻

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★ 5

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★ 1

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★ 1

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★ 1

Do not join this gym if you ever want to quit and go to another gym. They make it nearly impossible to cancel your membership.

I called Fitness 19 to cancel. Was told to call this other 800 number. A person at the 800 number said I needed to write a letter/email to this email address. The email address goes to some kind of auto- response system. Today, my next Bill date, I go to follow up to make sure I wasn’t charged and the cancellation happened. I was still charged the $15!!!! Now I need to reply to them and follow up on in July. Very very frustrating.

Source: Google

★ 2

It was a cool place to go work out. But I have requested to cancel my membership wrote a letter and everything and am still getting charged. I will have to now do a stop payment at my bank because I’m still being charged.

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★ 4

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★ 4

I had a great training session at Fitness 19 on Story rd., with the lead Personal Trainer Micheal this past week. Needless to say, As a Personal Trainer myself, I am not easily impressed! But from the very beginning of the Session, he maintained a "focused" instruction, of which he was more than skillfully capable to pass on to me! Which, in the world of Fitness Trainers, separates the "men" from the "boys", and the "ladies" from the "girls"! I highly recommend the "Fitness" environment of Fitness 19!

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★ 4

Could have more equipment tbh but overall good :)

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★ 1

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★ 4

The young ladies that work there are very nice . The gym has all you need for a good workout. The only dissapointing thing is there is no locker room or showers.

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★ 5

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★ 5

Good place for working out. Some have showers, some don't.

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★ 1

I got a membership 2yrs ago and got a trainer as well. At first things were good however, half way thru my training sessions my trainor didn't deliver nd didnt communicate my visits. Needless to say i have half sessions gone unused but fully paid for. Last year i canceled my membership 2x and recently they said its not canceled and still charging me. This is ridiculous and I refuse to pay for a service i don't use. Stay away from this place.

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★ 5

Nice and clean!

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★ 4

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★ 4

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★ 1

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★ 5

Amazing for the price! The facility has everything you really need to make good gains.

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★ 5

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★ 5

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★ 3

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★ 5

Buen ambiente

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★ 5

Staff is very courteous and helpful

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★ 5

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★ 5

I never workout at this location but there's always plenty of people in and out actually met one of the guys who go around the country setting up these little affordable gyms and he seemed to be very nice.

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★ 5

Great amenities and friendly staff

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★ 5

What you see is what you get and the equipment here is more than enough for the price of membership. This gym is a good bargain.

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★ 4

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★ 5

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★ 1

NEVER enrolling up for this gym again i cancelled my membership and there still charging me every month its been 4 months now of them just stealing my money .I went personally and they said they have to charge “fees”
BEWARE OF HIDDEN FEES

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★ 1

The girl that signed me up didn’t explain the contract well or cancellation process and now I’m stuck paying 60$ This month for a gym I don’t have time to use.

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★ 4

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★ 4

This gym it's small but has enough equipment

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★ 5

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★ 1

Went to the gym this morning to find that no one was there. Waited around for 30 minutes before going home. Called again around 830 to see if they were open and the phone just rang. Is this place still open? What's going on ?

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★ 5

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★ 5

Limpio y con mucha variedad de máquinas para entrenar.

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★ 4

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★ 5

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★ 4

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★ 4

Cardiology

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★ 5

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★ 1

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★ 1

If I could give this place 0 stars i would let me begin by saying that we came in at around 9:30 pm we spoke with Duncan i believe his name was everything was going well, until we mention to him that we needed to think about it and we would come back the next morning at this point his attitude changed and he began acting more aggressive and rude we started walking out. We stopped at the front counter and asked him for a mangers number or owners number to get a hold of someone that would be nicer and be able to better help us but he told us i'm not at liberty to give any numbers then asked for the owners number or email where i could reach him he repeated i'm not allowed to give that information at this point he was getting more aggressive with my significant other at this point i began to walk outside to cool off my significant other stayed to try and reason with him and ask him to continue to write down the different prices at this point i walked in (only stepped out for less than a minute) the person behind the counter was being rude and obnoxious i looked at my significant other and she mention to me that he was recording her so i asked him if that was true he said yes for his safety he recorded the conversation i told him that he was not allowed to do that he continued to respond by saying i was fearful of my safety. Well i'm pre law here is a small rule that needs to be known due to it being inside the gym when he began recording audio it became illegal due to not having her consent to keep or record any voice and audio recording the state of California states that its illegal to record any conversation without consent and it is punishable up to 2500 dollar fine on top of 1.5 years in prison if press charges at this moment I have seen that the owner does respond to the complaints so I'm hoping he sees this one once you do please feel free to contact me or leave a number where i can reach you i don't want the gym phone number or email it seems thats not where I can reach you please contact me through your direct phone line I will be following up

Source: Google

★ 5

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★ 4

I like to go here to excersize

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★ 4

Gym

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★ 4

Everyone is friendly and helpful

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★ 4

excellent equipment, great service, very clean, nice people, and in conclusion a beautiful place to further your physical and mental gains

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★ 5

Has everything to workout and cheap

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★ 5

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★ 1

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★ 5

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★ 5

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★ 1

Tried to go work out when the gym opened, it's 515 on Thursday morning, and there's 10 people waiting to get in the gym...so much for a 5 am opening.

Source: Google

★ 1

Not a good experience coming to this location. I have never been to a gym and was seeking information for beginers. The front desk had 3 personal trainers from what I could see and did not receive a greeting or a welcome for me and my partner. I asked for basic information about the gym since I am a beginner. The trainers response was very monotone with the sense that I was asking stupid questions and instead of showing me or explaining to me about what the gym had to offer, first thing I was asked if I had a bank account, routing number, and account number. I felt uncomfortable and to the point that I was giving him my bank information until I stopped and just left. BAD customer service, all I wanted was information...

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

I paid for a whole year and I explained to the manager that I don't know anything about the fitness machines because it's my first experience at the gym. I think he wasn't listening to me because he never made eye contact with me and never ansmered my questions. I signed, he give me my receipt and that's it. I was watching how the other people used the machines and had no clue. I had to ask someone for help and that person told me I have a right to a personal trainer. She also explained to me how use the machines. Bad service and really bad experience with the fitness manager.

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★ 1

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

Buen ambiente él personal de lo mejor

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★ 5

Gym is well maintained always clean and theirs always fresh towels for you to use.

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★ 4

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★ 3

too crowded

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★ 4

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★ 4

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★ 3

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★ 5

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★ 5

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★ 3

Great price for what you get. Most locations are nothing flashy and have what you need to get in a solid work out. Only two issues I have are the lack of locations and the, generally, disgusting conditions of the restrooms. Everything else is well and good but the restrooms are, without fail, the worst part of any F19 branch. I just wait until I'm done and at home. Maybe I'm a drama queen.

Source: Google

★ 4

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★ 1

over charging
i went there for more than a year . I got my membership online instead of walking they said you cant get this price but if you sign up online it will not going thru. so i got good deal which they dont want give me. i paid them 1st and last month in advance and i asked them to cancel my membership and the guy gym trainer said you have to pay last month. This not right . so they over charged me . i m not recorded for any one and if want to sign up with them make sure you ask something in writing about your first and last month payment

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★ 5

Good gym going here since last year.

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★ 4

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★ 3

Only one squat rack

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★ 3

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★ 5

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★ 5

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★ 3

Too much people such as their only around 50-80 equipment to use and theirs about 140 people their

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★ 5

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★ 4

I like it for what it is. A cheap ass gym lol

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★ 1

Solid gym, and I enjoyed my time there, but these people have been charging my card 8 months since I moved out of state (terminating membership) and are refusing to either refund or stop charging me after several calls.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Well-provisioned, friendly clientele, never too crowded, cool, clean, TVs line wall above ultra-tall mirrors.

Source: Google