★ 5

Looks ok at night. Not too sketchy.

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★ 5

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★ 4

Taylen was amazing she helped me get a membership and was super helpful!

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★ 1

Bad customer service, they don't let you cancel on line or by phone they make you go on person and after the cancelation, they still charge you for 1 more moth, They said it takes 30 days for the cancelation to process.

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★ 1

Business has not had running water for 3 weeks now. Portable toilets located outside do not have water supply either. Business has gone incredibly downhill, even before this “temporary” maintenance equipment would sit for months unfixed. Incredibly disappointing.

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★ 5

This place is amazing. People mind their own business while you focus on yours. The only downside might be that there are a lot of people, and sometimes you have to wait for the machines, but other than that, it’s incredible!

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★ 5

I just joined Fitness 19 a couple of weeks ago and I Love it !! They have great equipment, free weights and cardio machines. My trainer Andrew is super knowledgeable and very helpful. I would highly recommend Fitness 19 !

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★ 1

I’ve been a member of Fitness 19 for about 4–5 years along with my wife, but I’m very disappointed with the way they handle memberships. For the last 3–4 months, my wife hasn’t even been using the gym, yet we were still paying for the membership. Today when I went in, they told me my card had expired and refused to charge it again unless I paid extra fees because of a delay.

On top of that, they advertise registration fees as “$0 or $1,” but at the end of the year they charged us $100. This isn’t the first time they’ve done something like this — they’ve added unnecessary charges before as well.

Because of these repeated issues and poor customer service, I’ve decided to cancel my membership and I won’t be coming back. Be careful, because they tend to add extra charges without clear explanations.

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★ 1

Don’t sign up for a membership here. Shady cancellation process.

Their membership cancellation form does not work. If you want to cancel your membership they tell you to fill out a form on their site or on the app, but when you do, the form refreshes and deletes all of your inputs after you submit it. If you are currently already a member -listen to this: you must mail or hand deliver a letter stating your account number and intent to cancel your subscription. Unclear what other info is necessary on the letter, or what would happen if your letter is misplaced by management, so keep a record. This is a common issue with this company. DO NOT USE THE CANCELLATION FORM THE REPS TELL YOU TO USE, IT DOES NOT SUBMIT.

Gym is standard - have all the machines you’d expect and no issues with equipment/service. Just shady business practice.

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★ 5

The costumer service here is amazing! Especially the trainer Maya , she’s always is happy to help and answers all my questions. ray of sunshine

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★ 5

Fit19 is an amazing gym! Maya Marquez is the best trainer and has helped me a lot in my fitness journey! 10/10 recommend her and Fitness 19 in general!!

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★ 5

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★ 1

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★ 1

Do not come here. The management is very poorly run. Everyone was saying something different, no one seems to have any clue what they are doing. Some workers are straight up incompetent and rude. The manager was no better and in fact very rude. If you are looking for a nice environment where you feel welcomed, you will not find that here. The staff here do not care about you, only your money.

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★ 5

Very nice staff and equipment. Dom, one of the personal trainers was very nice and professional and transparent about the bills. Had a lot of useful tips and is patient, I would recommend him for sure!

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★ 4

Necesito un gimnasio 24 horas, por cuestión de salud solo puedo usar bicicletas, escaladoras y caminadoras...

Cual es el precio de la membresía???

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★ 5

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★ 1

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★ 5

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★ 5

Good gym. Decent equipment. Staff is friendly

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★ 5

Very nice gym. They have wipes to clean down equipment, and lighting and machines are awesome. Taylen helped me set up my membership and it was very straightforward and simple.

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★ 5

Arturo is a great hard worker, offers great costumer service.

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★ 5

Amazing gym great facilities cool vault, Braden and Andrew are great trainers and very helpful.

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★ 5

absolutely love this gym!!!

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★ 1

Got 3 Day free trial, got phone calls, texts and emails to use the free trial. I went and wasn’t allowed in because my Drivers License address.

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★ 5

It was a hot day in August 2024 when
I walked into Fitness 19 on Hollister in No-Leta. I entered the air-conditioned lobby and I was greeted by two lovely, young ladies behind the desk.
“Welcome to Fitness 19! What can we help you with today!”, they said with an almost eerie synchronous tone, like the twins in The Shining.
I smiled back, my eyes still adjusting to the pleasant lighting of the gym against the harsh sun outside, “I want to talk to someone about signing up for a membership.”
One of the girls said, “I can help you with that” with a hopeful tone; “follow me!”
We walked to one of the nearby desks where all of my options were explained to me.
“And would you be interested in working with a personal trainer? We offer a personal assessment where we can evaluate your fitness and discuss your goals. That’s included in your membership.”
I agreed to the assessment but, I already had an idea of my fitness level. I don’t need to read a Google review to know that a personal trainer is probably a good idea. I work a physical job and I get minute-by-minute feedback from my body that I’m not getting any better by just doing what I’m doing. Plus, there are mirrors in my house. My eyes are getting worse but they’re not so bad that they can’t see that my body is getting worse too.
I signed up and scheduled my assessment.
Now, for you ladies, you need to know that the head trainer, Andrew, is a red-headed, bearded specimen of a man. Something out of a warrior movie. Think one the Vikings or Celts in 13th Warrior or Braveheart. Maybe even a red-haired Spartan in 300! Turns out, he’s not an actor just an Army veteran with great genetics and a crazy work ethic. Andrew put me through the assessment and we found some imbalances that were easily fixed. We discussed next steps and he assigned me a personal trainer.
Enter Aliyah.
She had her work cut out for her. Turn this 55 year-old blob in front of her into something resembling his former self. Actually, just something resembling anything that can work outside all day and still have something left over when he gets home. Less pain, more strength, a vague definition of tone…
Could/would she do it? Did she run the other way? I mean, she could’ve quit her job right there and run off to be a recluse in the woods and live like a hermit eating tree bark, exposed to the elements and it would’ve been an easier task. I wouldn’t even have blamed her.
Here was this beautiful, young woman, her whole life in front of her,… She took me to get a full body scan (something called an In-Body; look it up), we reviewed my results, and we set up a schedule to start fixing all the things that had been, slowly, deteriorating in my physical fitness. She made me a meal plan, she designed workouts to fix the imbalances and, when those were corrected, she added new ones (workouts, not imbalances). We went from 2 half-hour sessions a week to 2 full hours. From there we added a third day. Suddenly, I’m arm wrestling Andrew and beating him 3 out 5 times! He still looks better than me but the today version of me looks better than the old one and I have much of the strength back that I had lost. Maybe I have it all back but I’m older and wiser so I know better than to put myself through what I used to do daily when I was younger.
I’m an inspiration to the whole gym and members regularly will come up to me to ask me about my transformation.
I hope this review will help you as you try to choose a gym and, more importantly, a trainer. I can sum it up with this simple haiku:

If you’re feeling weak
And your body looks like crap
Ask for Aliyah!

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★ 5

This review is for the personal training I received from Dominic Galo at Fitness 19. During my introductory session, Dom asked a lot of great questions to better understand my condition and craft a plan that best fit my situation. He explained each exercise clearly and was very knowledgeable.

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★ 5

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★ 1

Would not honor the free 3 day pass they emailed me. The manager claimed the emails are automated and corporate does not allow him to honor all of them. I could not get into the gym even with a referral. I came in ready to work out, huge disappointment.

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★ 5

is there a day pass ?

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★ 1

Impossible to cancel your membership once you join. Like others have said, If I could leave 0 stars I would. Not a bad gym, but trying to cancel my membership and every time I try they refer me to a new phone number or email. Genuinely the most infuriating process of my life trying to cancel. Staff are incredibly rude and unhelpful. Good gym but not worth all the extra hassle. Just don't do it.

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★ 2

I love this gym but today one of the employees who is originally from TEXAS parked so close to my car I had to go through the passengers seat...first of all the parking lot is huge no need to do that, second why are you parking close to the entrance when your an e
Ployee you should leave those spaces for customers?

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★ 5

My 90-year-old father has a paid membership to Fitness 19 through his health insurance. He goes to the gym once a week to work with personal trainer, Tanner, who he thinks "is a really nice guy."

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★ 5

The space is great, plenty of weights and machines to never stump your workout and overall a great environment. Now let me tell you about my trainer Julia...I've walked into this place with messed up knees and a VERY messed up back. Julia has been extremely attentive to my physical disabilities and charges them head on to help heal me as best as possible, if something is feeling off she quickly adapts to it and tweaks the workout plan to address the problem area without a second of hesitation. She has been very encouraging and is a great positive influence and am very grateful for her help as well as the other trainers.

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★ 5

Great gym, personable staff and excellent trainers. If you are looking for a gym that offers individualized trading and not one size fits all, go talk to Andrew, and he’ll set you up, the best!

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★ 2

Noisy, insufficient locker space, showers dirty and in disrepair. Recently took away a huge quiet area for individual work outs to add fees to use "exclusive" equipment available at other labs with their standard membership fee.

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★ 5

Love the energy at Fit 19. Great team and very positive vibes. Also, great benefits for Veterans and First Responders!

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★ 1

This is a scam. I called the location to cancel online only to be told I had to go in person, which is different from what their website says. I ended up going in person after keeping my membership for a year to avoid a cancelation fee of $50 only to be charged an annual fee of $50 for the following year of which I will not be a member for. This is ridiculous and a waste of money.

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★ 2

This place is busy 24/7. Full of teenagers mainly and impossible to use the equipment you want to use with any kind of efficiency.

The new “elite” vault smells like plastic to the point it’s nauseating (it’s new but, use some fans, open a door, air it out maybe?)

They also are so disorganized on the backend that they continuously call you to try to sell things, even if they previously already have. A staff member also gave me their work number for direct questions as I settled in, but went radio silent once they got me signed up.

Disappointing because they do have good equipment, but a gym packed to the brim is never what I wanted. No matter when I’ve gone, it’s packed, equipment is strewn about, and it’s difficult to finish a workout with any semblance of flow. If you don’t mind that, the equipment and lower cost might be worth it.

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★ 5

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★ 1

I wish there was an option for zero stars. My boyfriend had a stroke in May while working out at the Santa Barbara Fitness 19. He went to the gym front desk to explain the situation, and the staff did not call 911 or help. A lovely bystander was the one to intervene, sitting with my boyfriend and calling an ambulance. She made sure he was okay until the ambulance arrived. Because the front desk did not call 911 for my boyfriend, he lost crucial time in receiving medical help.

Furthermore, the negligent employees did not record this medical emergency in any incident report or write any notes in my boyfriend’s file. No one at the gym has any recollection of this happening, and they were unhelpful when I went in person to get more information. This gym has negligent employees, does not care about the health of its members, and lacks humanity. It took months of following up to even get this level of detail.

As a side note, my boyfriend loved working for instacart and shopping orders, and he chose this gym due to its proximity to Vons.

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★ 2

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★ 4

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★ 5

nice gym

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★ 5

Taylen was so sweet!!

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★ 5

Taylen is the best! She was super helpful and so sweet 💋💋

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★ 5

I’m a new member and I must say the service as well as the professionalism was absolutely 10 stars from Tallen and Aiyla!!!!

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★ 5

Taylen is an amazing help and addition to the team at Fit19. She's very helpful and always a helpful/friendly face with other staff and gym members.

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★ 5

Super crowded but gave us a good day pass rate and it was a good gym , thanks!

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★ 5

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★ 5

The best crew ever, Katelyn rocks!!

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★ 5

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★ 5

Great.

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★ 5

Amazing gym and environment. I had a great introduction to the gym when I first arrived. Bruce Dani and Andrew are very helpful when I needed help around the gym . Dani gave me an amazing tour and got me a great deal. I will for sure bring more buddy’s to this gym love it here.

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★ 5

Taylen was amazing and so helpful! I had a couple questions regarding an injury of mine and she was able to help me through it all. Definitely most kind employee there.

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★ 5

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★ 4

Really great place to go chill and work out the staff is awesome especially dani at the front desk

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★ 5

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★ 4

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★ 5

Fitness 19 has been a great year and 1/2 that I’ve been welcomed greeted and have experienced a wonderful atmosphere since I’ve joined the consistency and its cleanliness and also the organization has made it a pleasure and enjoyable way to workout here in Santa Barbara there should also be recognition to the staff here including Katelynn & zak who’ve always provided there services at it’s excellence and always provide excellent infographics on whether it’s a in body scan or workout planning and routines there knowledge makes the qualified to be a team member of fitness 19! And deserve recognition.

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★ 5

This gym is amazing! The trainers are incredible

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★ 5

Katelyn cleans well. Isak great trainer.

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★ 5

Awesome gym in sb ! The staff is very welcoming and outgoing. My man Javi is always looking out for members as well as Bruce !

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★ 5

I frequently visit Santa Barbara for work, and I only wish I had discovered Fitness 19 sooner! It's been challenging to find a gym that captures the essence of my NYC gym experience—modern equipment, cleanliness, energizing music, and a friendly community. Fitness 19 ticks all these boxes. If I ever move here, this would definitely become my go-to gym. It's truly my home away from home when it comes to fitness.

A special shoutout to Danielle at the front desk—she's a gem! I hope management recognizes her outstanding contribution to the gym's welcoming atmosphere.

About me: Weight training + Cardio 5 days a week. Age 30's for what any of that is worth.

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★ 5

Olivia was very helpful with signing me up for a membership and did a great job with everything.

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★ 2

I like the hours the gym offers.
The variety and multipicity of machines is nice.

What I do not like is the non variety of music and the unacceptable volume that it is played at. There are many other age groups other than college that use the gym. Too many times I walk in and immediately turn around and walk out because the choice of music is repulsive as well at the level of volume it is played at. At times you can not even hear the music in your headphones due to the volume the music is at. It is supposed to be a gym where every body can come to work out, but it seems to carry the same audio environment as a night club.

Highly considering moving gyms.

Please take this into consideration before you join.

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★ 5

Fitness 19 Santa Barbara GYM is the best place I have ever seen with lot of equipment's and with good vibe for working out...

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★ 5

Having not worked out at a health club in almost 30 years I was very impressed with this facility. It is very clean, lots of equipment so there is very little waiting and the changing room facilities are also very nice. I have noticed the club is used by people at all levels of fitness from seniors to full body builders. Definitely recommend it.

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★ 1

Attempted to cancel my membership when I moved in March 2023. When I realized a year later that they continued to charge me they not just refused a refund, but when I attempted to cancel again their "systems were down", and I was charged an additional month. They said they would call me back to figure it out, but never did. Terrible business practices.

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★ 5

Was hesitant to get a personal trainer at first, after having my first free session with Nolan I felt so much more involved and in tune with my body. I knew that I had to sign up for the personal trainer plan for just 30 mins a session. Super affordable as well and if you are thinking about wanting a trainer AT ALL, make sure you get Nolan he is the best!!

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★ 4

Fitness 19 is a fine gym with good value for the cost of membership.

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★ 1

As a gym it's alright, has good equipment and space. HOWEVER, their business practices are horrible. As a student, I am not contractually obligated to pay the cancellation fee if I move more than 100 miles away from the closest gym by providing student information and documents. Those documents were sent to ABC fitness as specified, and was told they would be reviewed. THEY NEVER CANCELLED MY ACCOUNT.

They kept charging me every month, and I would call and call, as well as ABC Fitness the people who "run the business" but they never got back to me, or refused to give me in writing that my account would be cancelled, as well as put me on hold for hours which never went anywhere besides "Huh you're right, ill send it over to the cancellation team etc."

It got to the point where I disputed the charges through my bank, and then THEY SENT ME TO COLLECTIONS for an account I had CANCELLED?? Apparently this had happened to a bunch of people during covid, and the best answer I got from management was to pay $5/month to suspend my account until the subscription was over (like 6 months... which literally defeats the purpose of allowing students to cancel for free if moving). The $140 they claim I owe for a cancelled account costed me 100 points to my credit. And still haunts me to this day when I apply for homes. Now they offer me a $1 charge to re-join and wave my "debt", which I would never do b/c they would probably just charge me for that amount anyways. IF I COULD GIVE ZERO STARS I WOULD.

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★ 1

Just moved back into town. Wanted to try the gym out before I got a membership. Wouldn’t let me without buying a $20 drop in pass. Since my id still showed my previous state.

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★ 1

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★ 5

My personal coach Aydin has been first class. He is a teacher at heart. He stays constantly with you and analyses each of your movements and how to improve. He helps me focus not only on efficient exercises but also on feeling the specific muscles. We discuss nutrition as well. I lost 10 lbs in 1.5 months. Always kind and encouraging. In my opinion, he’s the best coach you can hope for.

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★ 5

Love Fitness 19. Gym and staff are amazing!

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★ 3

Nice clean gym and the equipment is efficient.

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★ 5

I have been going to Fitness 19 for about a month now and I like the fact that all the equipment is working, the facility is nicely lit and has a nice layout. A big improvement over my last gym.

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★ 4

Unfortunately I am not able to use the facilities to the fullest extent since it’s frequently busy (I visit at different times throughout the day). I am also looking for a gym that has other amenities such as recreational sports, etc. staff very helpful along the way.

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★ 1

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★ 4

It’s great. Every you need for a good workout is available. The equipment is top notch. The facility is clean. The staff is helpful. If I would change anything it would be a few more showers.

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★ 5

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★ 5

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★ 3

**UPDATE**
Fitness 19 reached out to me after this was posted, and they resolved the issue and stopped collection.

Original review:
Sent me to collections after I cancelled since I was moving away. I was a member for over a year.
This gym and the company behind it are involved in some extremely dishonest and fraudulent business practices.
It is VERY hard to EVER cancel your membership to this gym, even after you’ve been a member for the full year contract they require when you sign up.
You can’t cancel in person and they won’t respond to emails.
Even if you cancel, they will still try to come after you and send you to collections, hoping you’ll just pay to avoid a negative mark on your credit.

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★ 4

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★ 1

Problems with abc financial and cancelations. Have called 4 times in the past 2 weeks to try and get a manager to cancel the membership but they are never in to actually do so. Stuck paying for a membership I haven’t used in months

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★ 1

Honestly the worst customer service ever I called to cancel my membership and got hung up on 2 times. If u can help me cancel my membership great, u should take a long look at the Santa Barbara branch. Thank u

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★ 1

Pay extra attention to cancellation details and ask them about it before signing up.

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★ 5

Cool place, Tindra was great at the front desk.

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★ 5

Such a cool and funky fresh gym, literally all my friends love this place! People say they “scam”, but I promise you are getting your bang for your buck. Staff is amazing, front disk rep Tindra is always greeting me with a smile on her face! I have the best workouts here.

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★ 5

Service was great, Tindra was awesome!

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★ 5

I definitely recommend getting a membership here. They have all the equipment you need, enough space, and other amenities that you can enjoy. The community and staff is great. I always come in while Tindra is working and she always welcomes me with such a warm welcome, and she never fails to put help where help is needed

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★ 5

I saw a post about “Criminal Activity” below. The only thing criminal is Tindra’s customer service! She is awesome,
always gives me a spot when I am in need😎.

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★ 5

Very popular and good gym! The equipment is well kept and monitored. Super friendly and helpful employees, especially Tindra. Tindra’s very attentive and always has a positive attitude. You can tell that she’s passionate about what she does and where she works.

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★ 5

Fitness 19 is one of the best gyms in the area. The staff is so friendly and the gym is well kept. Tindra is so nice and helpful. I would definitely recommend it!

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★ 5

Good gym with nice workers. Always love seeing T as she makes me feel super welcome there and is very helpful with any questions I have! :)

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★ 1

Criminal Behavior!!! Please read carefully I would hate for you to fall into the same trap!. Zero stars in actuality. I signed up for the personal trainer service with Bruce, the manager at this site. I was promised a meal plan and exercise plan during my first 1 hour session. Instead my session lasted 27 minutes and I received nothing that was promised to me. In addition when I tried to cancel this services, I was informed that I had signed a 3 month contract and that this service was not eligible for cancelation. I was not informed of this when signing up for this service. Now, they are charging a card that I have never authorized for them to use. I have reported this to my bank and put a stop payment for this company and to get around this they make slight variations to their company name so that it looks like a different company. I have had to file a police report and I will be taking them to small claims to retrieve lost moneys and damages.

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★ 1

I’ve been a member of a lot of gyms, and I can say that this one was by far the worst. This gym is packed all the time. I always had to wait for equipment, often 20 min or longer. The bathrooms are filthy. The water fountains are full of snot and look like they haven’t been cleaned in years. The staff I interacted with were extremely rude and disrespectful. When I finally decided to cancel, they would not allow me to cancel in person. I was instead directed to “go to their website”, but no one would give me any information on how to cancel beyond that.

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★ 1

Called them for information and they were no help!

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★ 5

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★ 3

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★ 1

Avoid this gym at all cost! Do yourselves a favor.
First the facility is super dirty. The bathrooms are filled with vomits, spits and etc. then when you try to cancel your membership, it’s next to impossible on top of that then they charge you a cancellation fee.
This gym is nasty and the worst I have seen.

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★ 1

Full on scam! They offered me a $1 contract to attend the gym for a month since I had already used a quest pass prior. That was in December 2022 they told me cancel anytime or if not we will reach out to you about paying a regular gym fee. I called to cancel my membership and they referred me to a third party billing service who says I need get bought out my contract. I’m looking at paying upwards of $200 for a membership I only used once.

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★ 1

FULL ON SCAM!! I asked for a guest pass and they said that since I already had one I couldn’t receive one but the manager said he could hook it up for a $1 fee for a month. He said cancel anytime or if you decide to keep coming you can pay the regular fee. II go to cancel and they refer me to a third party service who tells me that I need to pay fitness 19 to get bought out of my contract. I Literally only went one time. Scammers man!!

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★ 4

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★ 1

They lied to me and my girlfriend by stating that they will have fitness 19s where we would next be stationed (military). They do, but apparently they are in a different franchise and cannot accept us. Ended up paying a lot of money to cancel our useless contract. Meanwhile everyone we talk to says there’s nothing we can do and that it’s all per contract. Theo at the gym was rude and dismissive. He gave us an email to the parent company to help and I got bounced back and forth between Theo and ABC financial with both parties saying there is nothing they can do to help and to talk to the other entity. Useless all around. Plus the gym wasn’t worth the price.
Edit: after a long and painful process I was able to get my money back. I’m not bumping up from one star however because still the whole situation was aggravating to say the least. Hope they do better for everyone moving forward.

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★ 1

This gym is ok but a nightmare to cancel. I live in LA and come to Santa Barbara every once in a while. I haven’t been there since August and I’ve tried to cancel a number of times. They said I needed to be in the gym or I had to cancel online. Online portal was very hard to find and also needed a ID number which I didn’t have. Fast forward a few months, they recharged me for the annual fee, along with the months that I didn’t go to the gym, and a cancellation fee. What a joke

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★ 5

Fantastic and friendly staff. They kept the gym super clean and they were as accommodating as physically possible!

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★ 4

The place is very popular, even on weekdays many people. The gym equipment looks well-groomed, not too old, there is enough space for training, there is a room for group classes.Good ventilation and air conditioning is a big plus. Changing rooms and showers are small. Lots of non-working cardio machines 4-5

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★ 3

Has a lot of exercise equipment and is a good deal, but if you don't go in the morning or during the weekends then it will be packed full of people.

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★ 1

These dummies need to turn down the music. I can’t even hear my own music through my headphones… also way too packed and way too many clowns.

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★ 5

$300 for a lifetime membership. No better deal in town. For that low of an entry point you can get healthy and manage stress for the rest of your days. Just don’t overdo it! Keep yourself from the hospitals and doctors for a fraction of the cost. Requires you to have self motivation and discipline!

By the way, lots of young people here. College kids. If you can get over that and find your groove it’s worth every penny.

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★ 3

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★ 5

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★ 5

Tried the 3 day pass and liked it. They always play good music

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★ 4

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★ 3

Too crowded

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★ 5

The equipment is always open to workout and the environment is really upbeat. Additionally, the staff and team that works here is amazing; so positive and encouraging! Have had the best experience training here.

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★ 5

Best gym in Santa Barbara. Clean, great music, and great people.

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★ 5

Super friendly staff. Great equipment as well!

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★ 5

Very friendly and helpful

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★ 5

not only the best gym with the best equipment, but the best service. if your looking for a gym definitely come here.

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★ 5

i come to this gym almost everyday. its helped me throughout my fitness journey and i love the equipment and machines to help me. also the workers and employees are dope

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★ 1

Terrible gym. It's small and compact. The staff are useless and they have horrible policies.

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★ 5

The machines are always in working conditions and well maintened. The bathrooms are clean.

It's just a bit too crowded.

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★ 5

This is an incredibly clean and awesome gym with an awesome customer service and trainers! Glad to be member of such a community!

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★ 5

Great employees. Theo is a very engaging and caring manager. Kayla is a motivating, organized, and skilled personal trainer. The facility is clean. It can get busy towards the beginning of the week, but everyone is nice enough to let you get in a set and share weights. Excellent amenities.

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★ 1

Like so many others, we had problems cancelling the membership. My son spoke to staff onsite twice to cancel, but there's no record of it (similar to another reviewer) and we continued to be billed. Finally I was able to get help through the onsite staff, but the annual membership renewed 2 days before and the parent company won't waive it. We're paying nearly $100 additional from the time we tried to cancel. For those looking for a low cost membership, be careful when you want to cancel.

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★ 1

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★ 5

Perfect experience, homie hook it up

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★ 4

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★ 4

For Christmas, I bought my boys each a membership. They really enjoyed it and it was affordable.

Separate from the gym experience, I did have issues with the payment option. They would not do a membership without a checking account. For the first time ever, my account was compromised and $6100 stolen from my account. I called numerous times, but it took 2 weeks for a call return from the manager. We canceled our memberships. I am not pointing fingers, but it never happened before this membership.

Source: Google

★ 5

Tiana was the best at helping me join. Quick and easy. Gave me all the info needed.

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★ 5

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★ 5

Theo and Sam were very helpful
Best customer service
Very polite
And motivating

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★ 5

Been going here for a solid year, really felt welcomed every time I came in, great facility with all your workout needs! Shoutout to Sam, he is a great guy!

Source: Google

★ 1

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★ 5

Great gym, excellent and friendly staff - recently started coming here from a fitness 19 that's outside of this ones system and they really helped me and my friend out.

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★ 5

I was going to another location under different ownership but I love coming here and they helped me out.

Source: Google

★ 5

Quick & easy sign up with Tiana! Great customer service

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★ 5

Fitness 19 is a great place to work out and they have a great staff

Source: Google

★ 5

Theo was super helpful!!! I had some issues with my membership and he was able to help me out tremendously!!! If you ever have any issues with your membership or anything definitely ask for Theo!!!!

Source: Google

★ 5

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★ 4

Kind staff, clean equipment, this place is generally packed round the clock with weekend exceptions.

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★ 5

Tre and Theo were really helpful. They asked good questions and answered all of mine. Good environment and work culture.

Source: Google

★ 5

I had a wonderful experience here . The place is clean and the team is friendly and helpful.

Source: Google

★ 5

I went in for a cancelation fee because I was having trouble doing it online. Trey and Theo were a big help and took total care of me. They showed excellent service and were very welcoming and eager to help. Awesome location!

Source: Google

★ 4

I just started and so far I have enjoyed it, i love the classes provided so far I have done the Latin dance class and have loved it, will be doing Zumba and will try other ones soon. It may get a little busy at the free weights area so at times it’s hard to get a machine. I do recommend it. The employees are also all really nice and helpful.

Source: Google

★ 5

Source: Google

★ 5

Love working out here. The staff is so nice and friendly. Equipment is nice and new! Make sure hi to Theo!

Source: Google

★ 1

I never write reviews but this was so
unpleasant. I did the free 3-day trial and thought it seemed like a pretty crowded and honestly fratty environment where I wouldn’t feel very comfortable (especially after 2 years of home workouts) but I figured I’d give it a shot anyway and see if I could get there at less crowded times. I went in to try to sign up for a month to month membership and the person at the front desk said “okay you’ll have to talk to a salesperson” which is an immediate red flag. I don’t need to be sold a gym membership. So after waiting 10 minutes, the guy finally talks to me about memberships and let’s me know there is no monthly option (after telling me “all are monthly options because they’re billed monthly” which is moronic). He then talked down to me about how I’m already talking about quitting when I’m starting and don’t I want to be part of the group and belittled my concerns. First of all, you shouldn’t need salespeople working at little desks in a gym and second, “selling” does not mean trying to make someone feel bad about themself until they give in. I am more than happy to pay more at another gym to avoid that environment. Awful and so happy I didn’t sign up online, it seems like cancelling is a disaster.

Source: Google

★ 5

Super helpful and gave me multiple options for what works best for me.

Source: Google

★ 5

Tiana was an amazing help! She was patient and explained everything in detail. I’m so excited ! Thank you again

Source: Google

★ 5

Tiana was so helpful and sweet! Made getting a membership so easy. Thank you!!

Source: Google

★ 5

Super nice guys, great support, great gym.

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★ 5

Service is very attentive and helpful

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★ 5

This gym is lit!! I come here to train and build muscle. The gym is nice and neat with lots of things to do

Source: Google

★ 5

Chill employees
very clean and managed
Really great gym

Source: Google

★ 4

Great equipment. Love the open air feel, and the price is amazing. Staff is friendly, but way too crowded. It is difficult to find equipment to use. May need to look into paying more at another gym just so I can actually get my full workouts in.

Source: Google

★ 5

Zach was an amazing team member at the front desk. He is very friendly and attentive.

Source: Google

★ 2

Seems like there are too many people for the equipment (Ever since UCSB closed their gym). Hard to find any barbells from 15-35, people take them to other areas and use them in their circuits for long periods of time, sometimes they don't even put them back. 80% of the TV's do not work. I haven't seen an employee doing any upkeep, all I see them doing is training. Trash cans are always over filled and out of wipes. Seems to be going down hill the last 2 months, very disappointing.

Source: Google

★ 5

Great workout facility, solid workout equipment. Staff is amazing !

Source: Google

★ 3

They use an outsourced call center for anything financial. I had asked them to freeze my account due to the pandemic, but was charged in December.

Super frustrating having to dealing with an overseas call center.

Source: Google

★ 1

Unfortunately, this gym is clearly struggling to keep up with the amount of people that have joined. Bathrooms are constantly dirty or worse, out of order. Trash cans are overflowing and equipment isn’t being wiped down because the sanitizer dispensers are regularly empty. It’s a super busy gym. They do have some decent equipment if you’re able to get in there at a slower time of day.

Edit: it’s way worse now. This isn’t a gym, it’s a ZOO.

Source: Google

★ 5

The Personal working at fit19 are awesome and all the gym and equipment are amazing
Totally Recommend this gym to anyone

Source: Google

★ 4

Good gym for the price. The only downside is how busy it gets no matter the time of day.

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★ 5

Incredibly nice facilities and wonderful staff! Would definitely recommend Fitness 19!

Source: Google

★ 5

the best gym! i go everyday and the staff is super helpful!

Source: Google

★ 5

Tiana helped me out so much on getting my membership set up! She was very nice and even stopped what she was doing to assist me with my questions.

Source: Google

★ 1

SO SO PACKED like there is a 6 squat racks and there is still a line of at least 3 people at all times.

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★ 5

Trainer Sam is a great personal trainer! I have injuries and chronic pain and he’s great with helping me become stronger while not hurting myself further. I actually feel like I’m increasing my mobility with his workouts! Now I’m setting goals and making new workout plans with him. He definitely helps his clients feel comfortable and strong in their bodies, while also changing the workouts for peak performance.
For anyone with old injures or chronic pain, I have to highly recommend Sam, as he’s one of the only gym trainers that have really taken the time to account for my injuries and pain level at every step.

Source: Google

★ 5

Amazing customer service, Theo was a huge help

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★ 5

This is a great gym to go to. They have lots of equipment, machines, squat racks and more. The turf area is quite big i highly recommend.

Source: Google

★ 5

I’ve had a fitness 19 pass for 4 months now and it’s a pretty solid gym but only thing is that it’s pretty busy. If u have a lot of time for your workout to wait for stuff I think you’d have a good workout. Staff is friendly and most ppl are college students so it’s a pretty lively atmosphere.

Source: Google

★ 5

Tiana was super informative and very nice. Went over everything in great detail.

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★ 5

Theo was an amazing help when me and my girlfriend were deciding wether or not to purchase a membership or a day pass. Fitness19 has an amazing staff!

Source: Google

★ 5

Tiana helped me out

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★ 5

tiana was great! cant wait to use the gym!

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★ 5

Absolutely awesome gym, really great community, friendly staff and great equipment. Get a lot of bang for your buck and I highly recommend it. One of the best gyms in town

Source: Google

★ 5

Great gym an customer service

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★ 5

I love this place! First timer, so welcoming! super close to my house

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★ 5

Great experience, clean gym equipment and helpful staff. Theo was quick in assisting us!

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★ 5

Tiana’s service was great and kind. She’s straight to the point, and friendly; I would highly recommend this gym to others thanks to friendly employees like her.

Source: Google

★ 5

I had my first personal training session at Fitness 19 with Sam. He listened very carefully and was professional with his work. He was also very knowledgeable on a broad range of questions from nutrition to strength training. I felt as though I gained a lot of knowledge and corrected my forms.

Source: Google

★ 5

I love it , they help a lot with everything.

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★ 5

Amazing place to go and workout ! Very friendly amazing !!

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★ 5

Great! Lots of equipment and staff is super friendly. There’s always equipment and space even when it’s peak busy.

Source: Google

★ 5

Caden is a dope dude good worker!!

Source: Google

★ 3

The gym is super cheap, but unfortunately becasue of that it is a mob scene of college kids so its difficult to find the machine you want so you kind of just go to the machine that's open.

Also the mask wearing thing is harmful. Working out and breathing your own bacteria ridden CO2 right back in is not healthy. All gyms that are doing this are not thinking critically and may someday invite lawsuits for health hazards even though that's exactly why they are imposing them. We live in a dumb world right now.

Source: Google

★ 5

One of their employees, Caden did a great job helping me setup my account today , he was helpful and made everything clear.

Source: Google

★ 5

Great customer service!

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★ 5

This is a great gym. Everyone is super nice and they have energy!

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★ 5

Great staff, super helpful with any questions you may have

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★ 5

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★ 5

Great gym! Nice staff

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★ 5

Seamless start as member! The manager, Theo, is awesome. He was super helpful - I appreciated his professionalism and positive energy. The staff working at the desk have been great too! I would definitely recommend this gym to all.

Source: Google

★ 5

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★ 5

I love this gym they are very accommodating and the people are great! It is a great place to train and relax

Source: Google

★ 5

The gym here is great. The staff at the front desk were very friendly, particularly Theo. I can’t wait to continue my fitness journey here.

Source: Google

★ 5

Theo helped out with my membership and went above and beyond

Source: Google