★ 1

Same day late fee charge

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★ 5

Awesome gym I loved coming here the vibes are like any hardcore body builder type gym, you’ll always see someone bigger than you and it’s kind of motivating. The sauna was great could be better but still better than a lot of other gyms. Boxing room is great too. Place is clean and pretty well kept. I don’t know about the Curent staff but the previous staff when I was coming here back in 2016-2022 definitely had a few weird characters. I got banned for pouring water on sauna and they did give me three warning so that’s fair ban(make sure not to do that). Other wise 10/10

Source: Google

★ 1

I paid for 1 full year upfront for $500 just to find out that their sauna is "out of order" and doesn't work. It has been at least 6 weeks. I only got this gym membership for the sauna because I have an at home gym I lift at. This first month and a half has been a waste of money. Hopefully they will fix the sauna soon. I would not have paid for the membership if I knew their sauna didn't work. Very disappointed.

Source: Google

★ 1

Hot as balls, they refuse to turn up AC, you'll prolly die of heat stroke before your workout is finished

Edit post reply from owner:
Dont lie to look good on a review. Ive heard countless members complain to the front desk about the heat, it is regularly over 90 in there.
I talked to an nice older gentleman the other day in his 60's that was genuinely concerned he would pass out from the heat.
If youre the real owner ive never seen you, and from rumors ive heard youre not even local. You prolly havent felt that gym in the summertime in a while.
Its not from the floor being busy, you apparently need a new HVAC system if the one you have is "well maintained and running" lol
Owners trying to deny criticism rather than address a legitimate issue is the cringiest thing. You dont want to make your facility safe and more enjoyable? Obviously not.

Source: Google

★ 1

The staff at Fitness System are extremely unprofessional and unhelpful. Instead of creating a welcoming environment, they make the experience uncomfortable and frustrating. It’s disappointing to see such poor customer service in a place that should motivate and support its members. I would not recommend this gym to anyone looking for a positive fitness experience

Source: Google

★ 5

I had signed up for 24hr fitness / planet fitness and there horrible now too many people at all times you can’t even work out , fitness system at times has a lot people but not too crazy where you can’t workout it’s a great place for people who’s serious about building muscle

Source: Google

★ 1

Garbage gym can’t keep a full staff

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★ 5

This is the best gym in the greater Sacramento area! Super clean gym, with so much friendly personnel. With a great variety of equipment! The management here, Barak, Joseph, Rey are absolutely amazing here. The staff here as well, Jasmine, Arianna, Eliana and even the childcare are so sweet. I highly recommend this gym :)

Source: Google

★ 5

Good gym for all hours; though the peak hours are exactly that.. Peak. Still enough equipment (they fix their machines quickly) to get a good workout. For late night lifting, after 11:00pm it's usually less crowded.

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★ 5

Best gym in west sac. They’re open 24 hours, free childcare, free classes, turf, boxing bags and all the equipment you could possibly need. They also have multiple of the most popular machines so I don’t get stuck waiting during busy times, which I love. The owners continually invest in their business and support the staff which leads to excellent customer service and an overall great experience for members. 10/10 recommend.

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★ 4

Great gym. Busy during the day, better at night.

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★ 5

The attendant Ariana was amazing! She was extremely helpful with the signup process and made a great first impression. Definitely recommend this gym to anyone. Great service and good vibes all around.

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★ 1

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★ 5

TOP 1 GYM

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★ 1

Sad to say, not friendly staff. I walked in about 9 pm on a Sunday evening a young lady with curly hair said hello. I informed her that I just accidentally locked my keys in my car and if anybody can happen to help? She said sorry no. Then I asked if I could use the bathroom while I waited for a tow truck. Again, she smiled and said no. Let me guess policy is for members only. What about perspective members of friends and family they may go there. I'm also a elderly disabled woman, shame on you lil miss thing.

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★ 1

The staff eats their lunch at the reception, I always go at the same time, and at the moment when I am doing cardio, they open their lunch and the smell of reheated food makes me feel nauseous while I am exhausted doing cardio.

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★ 2

Plenty of equipment and cardio machines. Area around it isn't particularly safe. Also you often can't get someone at the front desk. The crowd there tends towards stereotypical meatheads an Instagram-enthusiast girls (think makeup before a workout), often times taking up machines while on their phones. I recently left because it's not what I want to be around after work. Their contract says you have to give 30 days notice to quit but what they really mean is a full, billable month in addition to the month you're currently in, regardless of the days. I could have fought it with management possibly (the front desk people are super young) but didn't.

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★ 1

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★ 5

Best gym in town, lots of equipment, 24hr facility and friendly staff.

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★ 1

This place is nothing but a headache , if you enjoy going through hell - JOIN WEST SAC FITNESS! even when you cancel they will just take money out of your account and blame it on their "system " - back in June I cancelled with their manager " Brock " or " Barack" and I thought I was good until I noticed charges from them in November. I went in and same crappy manager had no explanation but lots of attitude about it , saying she will call me after speaking with someone.

Yup...no call back, I had to call the # on my statement and it took me to Lodi location , THEY WERE ABSOLUTELY AMAZING ! showed way more concern than the actual person that made these mistakes, got money refunded same day !
( ironically a diff location got this done for me )

Fast forward to today ( Jan 6) ....
west sac fitness system charge on my account and of course manager Brock with no explanation but " oh we got a new system " "I will have to call you back"...

Called Lodi again and they took care of it again and hope for the last time. Idk if this reaches the right person but maybe yall need a new manager or train this one better because this is not how you handle a situation YOU GUYS made a mistake on..... this gym is a joke and that's why every one I know personally went to land park location where they actually take care of their members.

I know lots of people that came out and said this location did the same thing.... I will be contacting bbb as well.

Source: Google

★ 1

Double the monthly price of 24 hour fitness, has an additional $100+ yearly fee, and their equipment is super old. Not enough plates present or free weight equipment, way less than any other gym i've been to. Also weird that they can't cancel membership on the phone or online, never been to a gym that cant do that

To reply: yes you charge $45 per month and $128 yearly. Whether it is called equipment fee or what not i dont know what you label it

Source: Google

★ 5

Absolutely love this gym. I was a prior member when they had a few more locations including Land Park (new garbage owners.) This gym is amazing. Equipment is cleaned regularly and maintained well. Staff is always available and friendly. The gym is open 24/7, do have some early days for holidays but that is expected. Barak does an amazing job running this place and her staff shows that.

Source: Google

★ 5

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★ 5

Great 24 hour facility with a private gym feel. Always clean and weights are where they're supposed to be. The manager, Barak, takes care of member's needs and keeps the place running smooth. The facility has most of what you want and everything you need. Definitely recommend for anyone looking to get some solid workout sessions in but not have to deal with the craziness of big box gyms.

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★ 1

Worst gym they charge extra for everything

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★ 5

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★ 5

The staff shows care and doesnt let the angry customer get them riled up. Solid neighborhood gym, with plenty of equipment, would recommend if you live in the area.

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★ 1

Went in eager to sign up but young girl bad attitude made me just turn around to look elsewhere. Friday September 6th at 2:30PM

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★ 5

I came to Sacramento for work and found this place thanks to Instagram. After reaching out I was happy to find out that this place let's you do day passes and everything. The machines were nice it was a great gym. Highly recommend.

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★ 5

I’ve come to this gym since Covid. I really like all the different machine and room options. I had to freeze my account due to having a lot going on for awhile and ended up moving away during that time. I tried to call and cancel and they said I had to come in. Not only did I have to come in but I had to come to this location specifically. After an account maintenance fee of $101.92 I made my way from Fairfield to West Sacramento on June 3rd. When I got there I was told that I could cancel but I had to pay for the next month (July) first. I was thinking I would pay for a prorated 3 days because they say you have to give a 30 day notice. I didn’t agree with having to pay for a whole other month when my reason for canceling was due to moving. Jazmine went the extra mile and called her manager and tried to see if there was anything she could do for me. She did this while juggling check-ins etc. We ended finding a solution all parties were happy with. Thank you Jazmine!

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★ 5

amazing place to work out at! I enjoy the environment and the equipment, I would recommend to a friend or someone who
Is trying to start there gym journey!

Source: Google

★ 5

Been going to this gym for over a month. I've never wanted to go to the gym. Might be because of laziness or it just never caught my attention but since day one this place had me feeling motivated. They have child care so they help take away that excuse plus everyone that goes, seem to go just to workout and leave which I love. No tiktok stars here. I definitely recommend.

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★ 5

Can you turn on the AC it feels so suffocated🤢🤢🤢

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★ 4

I loved working out at Fitness System. Everyone is super cool and the staff treat you good. Lots of machines and free weights.

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★ 5

I had to find a new gym and so glad I found this place! Arianna at the front desk was so helpful and sweet when I first walked in, I only planned on trying the week pass but after talking to her I just signed up. Smaller space but they have a lot of equipment, huge turf area, sauna in women’s locker room and complimentary towels for your workout. It’s hard to find a new gym that feels welcoming but everyone is chill and good energy.

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★ 4

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★ 5

This place rocks. I love going here every morning. It has the perfect equipment for bodybuilding and powerlifting. The early morning staff is friendly and they keep this place clean. Always vacuuming or mopping or cleaning up plates laying on the ground. I appreciate all the effort they put in to keep the place nice. I recommend this gym to anyone newbie to advanced lifter. It’s got everything you could ever need to build every muscle in your body.

Source: Google

★ 5

Absolutely love this gym, I live in Galt and go to the Lodi location the end of the week which is an amazing staff. Always happy to help me in anyway possible. I also work in Sacramento so I go to West Sac location as well 4am. Straight beasts that workout at the gym. You get your moneys worth without a doubt. This is no question a 5 star review, I hear good things about the owner from the staff and that they are pro military. They also are very good about replacing their equipment and adding new equipment. Now the only thing I wish they had was the safety bar but I am sure they will get one soon.

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★ 5

Best gym around town.

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★ 5

No nonsense gym with everything you need in working order. A little expensive for what you get, but it helps keep the crowds down if you're willing to make that trade. We go usually around lunch and it's never so busy that it interrupts your workout.

Love this place.

Source: Google

★ 5

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★ 5

Great place to work out for family and couples or single friendly atmosphere

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★ 5

The atmosphere and the many workout machines are just great!

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★ 4

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★ 1

One gym member physically hit another gym member and the staff members on their Instagram deleting comments to keep it quiet and silencing everyone who mentions it but it's already gone viral yet they are deleting comments. Get a better PR team.

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★ 5

I’ve been going here for almost 4 years. Tried going to a 24 and it doesn’t even compare. Everyone is so nice here too ✨

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★ 5

Hands down the best gym in Sacramento!!!

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★ 2

Basically, it's okay, for the average person, it's probably got everything you need and more. However, if you're a oly lifter, look elsewhere, if you're a powerlifter, you'll be hard pressed to find proper equipment. The barbells are trash, the benches are trash, they have one good ER style squat rack. The back room is constantly used for classes, so it's tad hard to get anything setup there.

Machines and cables are great, they have pretty much everything I could ever want, and plenty of plate loaded machines which I love.

Price-wise, I think it could be a bit cheaper, but they have many discounts available, so be sure to go in and ask about them if you're looking for a membership here.

UPDATE 20231007:
Didn't realize we had a few pieces of Arsenal and Atlantis, a plate-loaded shoulder press and a pendulum squat respectively. They've finally repaired the "platform" on which most people deadlift, though the issue is now staff want you to deadlift with ONLY bumper plates which restricts you to 315, tops. I've also been hassled about wearing my Crocs, weird, new, arbitrary rules that don't make any sense. There are plenty of other people wearing slides or flip flops, my Crocs are a lot "safer" than those. And if you're worried about the floor on the "platform" that is more of a deck, just buy or build a proper platform... Or buy real bumper plates. Oh, you're also not allowed to record anymore, though I've heard it was because some freak was recording other people.

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★ 5

Best gym in Sacramento!!

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★ 5

Fitness System is one of the best in the West! With multiple locations in Sacramento offers well-maintained facilities, friendly staff, and a motivating atmosphere. With a variety of classes, child care and reasonable pricing, it's a great gym for achieving fitness goals. I would highly recommend it.

Source: Google

★ 5

Nice gym. Excellent equipment. 10/10 would recommend. Pro military too so that’s always a bonus.

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★ 5

I love this gym. This gym has so many different types of equipment and it is always very clean. Highly recommend getting a membership here. Plus they are pro-military. 10/10

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★ 5

Love this gym. Friendly staff and the equipment are amazing.

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★ 5

All my friends goes there

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★ 5

Love this gym sooo much! Lots of weights and space as well as various rooms.

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★ 5

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★ 4

I love going to this gym.awesome vibe looks like they got solid trainers excellent sauna .

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★ 5

I've been going here for about a year. It's a true lifters gym with a great vibe. Definitely recommend.

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★ 5

Hands down the best gym in the entire Sacramento area. Not only are there plenty of equipment and weights, but the entire atmosphere is designed to push you towards your goal. I still stare at the "Never skip leg day, Bruh" message that's painted 100 feet up on the ceiling while pushing out leg press reps. Great staff, great equipmemt, and bonus points cause unlike some other purple colored gyms, they understand and encourage you to push and make some noise. Grunt, hiss, and scream to your heart's content. If you're serious about getting in shape, this is the place to be.

Source: Google

★ 5

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★ 5

Been a member for over 6 years and I love all the great equipment available. The best part is the gym is always clean and open 24hrs.

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★ 3

Love that they're open 24 hrs and the staff is nice. It can get pretty packed after rush hour during the week and really inconvenient to try to get a workout in so I try to go early.

My main gripe is the lack of rule enforcement for gym etiquette. I'm constantly watching people not rerack their weights and not wipe down their equipment 🤢.

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★ 5

Best gym in Sac! And it is seriously open 24 hours in West Sac! Great variety of equipment with cardio, machines, and free weights. Staff is friendly, and always working to keep it clean.

100% recommend, especially for people with busy schedules - the 24 hours really helps!!!

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★ 5

Definitely the best gym, if you are looking for a place to train where people take training seriously. This is it!!

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★ 5

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★ 5

So far have been very happy with my experience! Clean facility + friendly staff!

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★ 5

By far the best gym in Sacramento area. Wide variety of great equipment and amazing environment. And it’s 24 hours!

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★ 5

Best gym hands down! So many different machines and I have been coming here since 2013!!!!! Best in the west coast!!!!

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★ 3

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★ 4

SPACE SPACE AND MORE SPACE!! If you are a person who doesn’t like to smell someone else’s sweat and BO at this gym, this is the place to go! There a TON of options for machines and free weights, and PLENTY of rooms with different options as well. The ONLY reason why I gave it 4 stars instead of 5 is because a lot of the machines are a bit outdated and breakdown.

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★ 5

The West Sacramento location is by far the Best location. The staff are always friendly. If you are looking to make some Gym friends, 5 AM is the best time to go.

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★ 5

I was hesitant to return to a “conventional” gym after years of going to smaller independent gyms, but this place pleasantly surprised me. Even when it’s crowded, the overall culture is nice. Everyone is respectful, and most people even re-rack their weights! It’s definitely a bodybuilding gym, so there’s no judgement if you want to work on your posing or just simply admire your progress in the mirror. I’m a happy member!

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★ 5

I recommend this gym to everyone, it has everything you need & the staff is extremely nice & helpful!

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★ 5

West Sac Fitness Systems is the best gym I have ever been to. From day 1, the front desk has always been so kind and welcoming and the friendly atmosphere made me want to keep going back. It's been 5 months now and don't plan on ever leaving. Plus the trainers at this location are amazing, shout out to Alice!! 🫶

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★ 5

Fitness System is awesome! They have a wide variety of equipment, I never feel like I am waiting to use a machine or anything. The staff is super friendly and so are the members. This place has a super chill and relaxed vibe. 5/5 recommend!

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★ 5

Moved to Sac end of July & have been working out here ever since. Love the atmosphere, people, and all the equipment! Always look forward to coming here every day - would definitely rexommend to anyone looking to join a gym in the area!

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★ 5

Best gym in Sacramento hands down! I’ve tried multiple times getting myself started on my health journey and always failed but fitness system is a straight vibe. Great staff that makes you feel at home and the people working out are super friendly.

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★ 5

I’ve been going to this location for the past 3/4 years and I love it! The set up is super easy, always clean, they have friendly, knowledgeable staff, and never really over crowded except rush hour of course! They have everything you need here! I would recommend to anyone!

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★ 5

I did a lot of research as I’m new to sac and luckily found this gym. Can say I’m getting the best experience here the equipment is great staff is super nice! Everyday is a nice experience.

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★ 5

Great gym with a ton of equipment. A great atmosphere where people are focused on their workouts and not just messing around. A few people need to learn to re rack their weights but overall a good crowd. Friendly staff and level of service that really seems to be about making it easier for you to get your workout in

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★ 5

Best gym in Sacramento hands down. Environment is unmatched. Has tons of equipment to accomplish any fitness goals. The gym is always improving and providing new equipment! Not mention the motivational random notes found in the locker room at the West Sac location!

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★ 5

This is got to be the best gym in Sacramento. Staff is always real friendly. Two of my most favorite things is the gym is open 24 hours and the fact that this gym still uses metal plates. Something about metal plates clanking in the morning makes for a great day.

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★ 5

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★ 5

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★ 2

It’s a good decent gym for hardcore a but the price is not worth it when others offer pool, basket and sauna. Also beware with fraudulent marketing especially the cancellation. I’ve been a member for more than a year and it’s been years, looking back and reading fraudulent reviews still existing just brings back memories. Kinda sucks.

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★ 5

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★ 1

Wish I could afford it

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★ 5

Shoutout to the Manager Aiden he was working diligently with his customers to sort out a mistake in the system. Although he was put under stress he was able to go about the issue as professionally as possible. Great customer service skills!

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★ 5

In looking for another gym closer to home, my focus was on customer service and equipment maintenance. I wanted to be sure concern was met with resolve if ever an issue came up. Second, a properly maintained gym is an efficient gym. If you can’t provide excellence in either area, be ready to endure the loss.

Upon entry, I was welcomed by Marina then given a tour of the entire facility. She was thorough in explaining the various amenities the gym had to offer keeping the conversation in tone and polite. There wasn’t one question she didn’t have an answer to when I asked, and there was no pressure during the sign-up process.

The monthly fee is nominal, and there is no hassle to cancel. Parking is plentiful with spaces front and back. The people here workout with a purpose and I never feel out of place asking for a spot. The only gripe I would have would be the ones curling their damn phones.

It’s been two months since I joined, and I am happy to state I am more than satisfied. Overall cleanliness is right on par, including the locker room and bathrooms. Someone’s always cleaning something! The towel service is a major convenience and there are always plenty available at the counter.

Shout out and kudos to Aiden for his attentive stance in keeping the equipment safe and in working order. Something that was rare and uncommon at my previous gym. I recommend this gym to anyone looking for a great environment to work out in.

Source: Google

★ 5

What a hidden gem of a place. Dropped in for a session after my flight was delayed. It can be incredibly hard to find a gym with an open gym and the space I'd typically need, from functional fitness to bodybuilding. But, Fitness System had everything I needed, the space I needed, and the environment I enjoy. The manager was incredibly kind, calm, and helpful. The people there seemed like they genuinely enjoyed each other and were comfortable being in there. Can't recommend it enough, regardless of your fitness type choice. I'll be back, 100%.

Source: Google

★ 1

Dirty place manager is a clown no ac not a good gym at all

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★ 1

Rude manager ... nasty restroom nobody clean up the machines

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★ 5

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★ 5

It’s been 2 years since my waiver situation been fix thanks to marina. She was the only worker that help me with my waiver situation.

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★ 5

Great mom and pop gym thats 24 hours

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★ 5

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★ 5

Love there tanning beds and there classes very nice staff

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★ 3

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★ 1

You won't get the great customer service you got before the pandemic at this gym anymore.

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★ 1

Gym is preet good , but they charged me double for one year and when i went their to talk to them they said someone else is on your account and they can’t do an about that and they can’t even remove the other person from my account, so they will rob you if you don’t pay attention .

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★ 5

Not to bad I love old school gyms with metal weights great to train for powerlifting

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★ 5

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★ 5

Best gym out

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★ 1

Do not give them automatic payment because they are fraud then charged me every month even though I freezes my account, they are thief

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★ 5

The gym has everything you need plus it has Abe . You have to give him 3 months , he’s the best .

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★ 4

This is a really cool gym and definitely a step
up from other gyms.

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★ 5

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★ 1

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★ 3

15 per day

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★ 5

Great environment. Gym has enough equipment to accommodate everyone even during peak hours. There are also several classes throughout the day included in your membership

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★ 5

Great place to meet peolle

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★ 5

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★ 5

Honestly I haven't been inside but from the outside of it just going over there letting my kids like skate and scooter and Hoover on the parking lot they've never bothered us it's a very well lit gym it has a lot of machines it's not overcrowded it looks extremely clean and no one's bothered us over there I mean I think it's quiet safe and I can't wait to try you out thank you fitness system I'll be there

Source: Google

★ 5

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★ 4

Just joined today, awesome layout and equipment. Aiden was super helpful and gave me and my wife an informative tour.

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★ 1

Come here every time I come to down since pandemic started never had an issue. How I come back and told I can’t buy a day pass because only 5 are sold a day. Picked them them since family recommended to me. I’ve bought weekly passes, day passes. Was honestly looking forward to a great workout but this establishment totally killed my vibe for gains.

Source: Google

★ 5

I find it HILARIOUS that people on these reviews chose to go to this gym, and when it wasn’t satisfactory, they bring up “pandemics” and “covid”. I was (I moved away sadly) a member for a year and they were the ONLY gym to stay open. They were the ONLY gym to stand by their beliefs that health and fitness is essential! Nobody made you go to a gym, so don’t bring up “there were no masks” and then try to ruin it for those of us that take care of our bodies. It’s a sad day in America when people shoot themselves in the foot and point fingers. A gym, in nature, is a very intimate environment in terms of sweat, sharing items you touch, and confined space. If you are SOOO concerned with those 3 things, why the heck are you at a gym???? Stay home. Don’t ruin it for the ones who choose self bodied freedom.

Thanks for everything guys! I miss you!

Source: Google

★ 5

Amazing place! Staff are always cleaning and this place does not smell like most gyms. The only issue I have ever had was not the gym itself at all. It is the need for luggage racks around the gym! The patrons seem too always being hitting the gym right before a trip. I can only guess this because many of them are lugging around luggage during their workouts. If they aren’t going on a trip I would be very interested in knowing what they are lugging around while working out. Or I must be doing something wrong. 😂😂 Love this gym and you will also.

Source: Google

★ 4

This is a great gym. The only thing it lacks is a pool is pool and showers. There's an amazing staff that is very helpful and every piece of equipment you can imagine.

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★ 5

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★ 5

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★ 5

This gym is awesome! They have tons of equipment and awesome classes. It's the first time I've ever felt comfortable in a gym. There's a diverse group of people that work out. A real confidence booster to be among regular people working towards the goal of being healthier.

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★ 5

Good Gym For The Person That Wants A Real Gym. Get in, get done, get on with your day. A 24/7/360 place to workout.

I will be back

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★ 5

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★ 5

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★ 1

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★ 5

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★ 4

Good 👍

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★ 5

Great gym

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★ 5

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★ 5

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★ 5

Best gym in Sac period. No mask, old school iron.

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★ 5

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★ 1

This place sucks

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★ 5

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★ 5

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★ 5

I’ve been going here for over two years now and the quality of equipment and amount of machines have been perfect for anyone looking to put in work.

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★ 5

Best gym in the whole California

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★ 5

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★ 5

Great place to workout

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★ 5

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★ 5

Best gym ever!

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★ 4

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★ 1

Be very careful at this gym, looks like they dont require or enforce facial covering requirements...

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★ 5

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★ 1

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★ 5

This place is awesome!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Signed up for a membership when this place first opened and was a loyal patron until I moved out of the area in 2018. I've been to other, bigger gyms and no place compares to Fitness System. Great equipment, clean, great staff. I live about 2 minutes away from a bigger gym and decide to drive 30 minutes to Fitness System. It also helps that the owner is a big proponent of personal freedom, especially during these dictatorish times. Highly highly recommended.

Source: Google

★ 5

This gym is great recently joined and so far a great experience here. Very clean and alot of equipment to choose from.

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★ 5

I love this gym! The staff are SO NICE and keep it very clean. It doesn't smell bad like a popular gym in the downtown area that I used to go to. Also, I feel like this is a place for people who are serious about their workouts versus being a pick up spot. I can stop by at anytime and know that the equipment I want to use will be available. And I can work out in peace!

Source: Google

★ 1

CHEAT! STAY AWAY FROM THIS LOCAL BUSINESS.
I cancelled my membership in June 'on phone' but they continued to charge me till October. When i called them , the store manager mentioned that i need to come ' in person' to cancel the membership. We haven't used a single day since June but he will charge me for November too.
First of all, his employees should have told me that I can't cancel my service on phone if that's the policy of the business.
Secondly, He should have politely cancelled my membership this time when i called him back again in October. I can't recall 'any' business in the last 1 year who expects the customer to visit the office to cancel the membership.
CHEAT! STAY AWAY FROM THIS LOCAL BUSINESS.

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★ 1

Awful communication and facility!!! The facility is dirty and people are coughing on machines and not cleaning after themselves. The front desk rarely wear masks. They want to give every person their freedom so expect on lots of stuff on your machines. The front staff pretend they’re nice but can turn aggressive really quick. They also are overpriced for the quality of the gym, places with these machine have 10-20$ memberships whereas they charge almost $50. Save your money and avoid this place at all costs.

Source: Google

★ 5

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★ 1

Very unprofessional owner. Rude. Wouldn't let us quit membership. Too political.

Source: Google

★ 1

After being a member at this gym for over a year, I loved going here several times a week. But due to COVID19 I moved and tried to cancel and they REFUSED to accept cancellation over the phone or email. They demand I have to either physically go in store or write them a letter and mail it to them. Unbelievable, this is the year 2020 during a GLOBAL PANDEMIC when a lot of people don't want to visit places in person and your asking members who paid their dues on time every month to make it as difficult as possible to cancel a membership when EVERY OTHER BUSINESS ON THE PLANET, YOU CAN CALL OR EMAIL TO CANCEL! Unprofessional, unethical, and a shame you are resulting to shoddy business practices during a pandemic. This is extremely short sighted and if you think getting an extra $35 in exchange for having a customer who loved your gym and spread the word and got other people signed up who will now not recommend your gym to anyone and is writing this review is mind boggling.

Source: Google

★ 1

Gym charged me for this month saying they sent out email about reopening a week ago. I didn't receive any email regarding of this. Can't do anything about this No refund. Hateful, I don't want to go gym during this covid time.

Source: Google

★ 1

Staff reassured me that no one would be charged when they re-opened from the COVID lockdown. Was told that plenty of notice would be given before hand when the reopening would occur so anyone who wanted to cancel before fees restarted would have time to do so. This was a blatant lie. They sent out one email late the night before announcing fee collections the next day. When I called to confront them about this they said it was part of the membership contract and nothing could be done. So now in addition to having the owner spamming my email box for the last few months with his weird frat boy libertarian rants about how gyms are essential business, I'm being charged for a gym that has been closed for months. Seriously just go to planet fitness they cost less than half the price for fitness system and are apparently not run by a pack of thieves.
Should also add that they where refusing to let anyone cancel their memberships during the lockdown, so great little con they pulled.

Source: Google

★ 3

Its a gym what else

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★ 5

Tons of equipment, helpful staff, nice to have a sauna in the locker room, really the only gym I would approve in west sac to anyone looking for a new gym

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★ 5

Love this gym, professional and friendly staff. Everyone is helpful and I can always count on coming in and having a good workout.

Source: Google

★ 5

Fitness System is the best in West Sac and Adriana at the front desk is very helpful!

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★ 5

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★ 5

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★ 5

Amazing gym, excellent service! Would recommend!

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★ 5

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★ 5

Best gym with the best equipment!

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★ 5

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★ 1

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★ 5

Awesome gym, friendly staff. Would highly recommend.

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★ 4

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★ 1

I’ve been going here for 6yrs and recently stopped and put a freeze on my account because of medical issues. Went in to cancel my membership and they’re wanting me to pay back fee on something I already put a freeze on. This place nickels and dimes you for everything they can. They really should start appreciating their members before they lose them all

Source: Google

★ 4

Always clean. Plenty of equipment. Friendly staff and helpful if needed. Childcare available. And affordable.

Source: Google

★ 4

Good assortment of equipment. People are nice. Open all the time, so you can work out whenever you want. It is relatively clean.
They need to purchase new towels. The ones that they hand out are very poor quality. Also, they only have either a bath towel or a small washcloth. Neither of which are appropriate for actual use in the gym. The towel they gave me today was basically a rag...

Source: Google

★ 5

I love this gym, it's the best spot in West Sacramento! There's a lot of machines to use and a lot of hands free weights & I lost love the back room with the power lifting equipment

Source: Google

★ 5

Good place

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★ 5

Glad I switched from California Family Fitness. Great equipment options. Staff is friendly. I feel inspired to reach my goals everyday.

Source: Google

★ 5

Best gym in sacramento

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★ 1

Worst place to sign up for. We were recommended by one of our co-workers. Three of us went to the west Sacramento location and the manager Elia signed us up. Said that she’s going to give us 2 months free and all we pay for is $35 a month. The initial sign up was $69, I got billed in September of $35 and my next bill was $84 which they included the yearly maintenance fee. Went in to ask Elia what happened to the 2 months free she said we signed up on July 27th and we got July and August free. This gym not only lies but will charge you a arm leg. When I told her I’ll need to cancel my membership she quickly gave me the cancel sheet. Not only is Elia a fraud but she has really poor customer service.

Source: Google

★ 3

Do you guys have any social media or website to show pricing and what’s available at your location? I’d like to join but I really don’t know where to start and I feel like I need someone to tell me what to do else id give up. Any ways, do you hold classes?

Source: Google

★ 5

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★ 5

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★ 4

decent gym lots of equipment and always open so theres always that.

annoying fees and spam if you're late on a payment, cancellation fees, etc.

Source: Google

★ 5

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★ 5

Love the unique gym equipment they have. The staff is chill and welcoming. They have bodybuilding documentaries playing on tv, which is motivating to serious bodybuilders and fitness enthusiasts. Definately recommend this place.

Source: Google

★ 5

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★ 5

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★ 4

I e been going to this gym for many years off and on. I like the variety of equipment, classes and locations within the gym to exercise. I like to switch up my routines and I’m able to do that there. Staff is always friendly, helpful and funny. There’s daycare included for those who need it. Unfortunately, this location doesn’t have a pool, or a steamroom, but it does have a sauce roll, tanning and massage therapy as a extra pair service. Parking can be a issue sometimes but even when it’s packed, you can still work out peacefully.

Source: Google

★ 5

Great gym and extremely well equipped. Lots of quality barbells, bumper plates, and squat racks. Very inexpensive & no hassle for travelers looking for a day/week pass while they’re passing through Sacramento.

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★ 1

Equipment and workout space are nice but they will nickel and dime you with constant fees. Insane late fees, cancellation fees, maintenance fees, at one point after being out of town for a month they said I owed 180$ in fees. If you don’t pay immediately you get spammed with automated messages saying you owe (I got about 20 texts one morning) not worth the headache

Source: Google

★ 2

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★ 5

Always clean and super helpful and friendly staff. Great machines.

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★ 5

💯💯💯

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★ 5

Great staff, good equipment, great classe's. Al Venegas sweat class, spin with Sarah and Nydia.

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★ 5

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★ 1

the club itself is nice but management are things. I cancelled my membership like I was supposed to but they still took out my money and have not paid me back. I've called at least 10 times, emailed them 5 times they said it would take a couple business but it's been 9 days now. Once again they said they've processed my refund but still no money. Consumer beware.

Source: Google

★ 2

Source: Google