★ 5

Source: Google

★ 3

Beware of their membership onboarding process. I toured this location and had a pleasant tour and interaction with the staff, but as we were discussing membership options, I indicated that I didn't want to commit to a membership until I had a chance to try out a class. I was scheduled to try out the class the next day, prompted to download the app, and went through what I thought was the process to create an account for me (I never signed anything or agreed to contract terms, but provided a code sent to my phone). Not 10 minutes after leaving the premises, I get a phone call asking for my payment information. I delayed providing this, and when I got home, discovered an email from the gym with a membership contract that had been signed on my behalf (remember, I never signed anything on site), timestamped after I had physically left. I sent back in writing that I had not agreed to a membership, and made it clear that I wanted to cancel the contract they had sent me as I had not signed it. I continued to receive overdue notices for a month after this. I called the gym and spoke to the staff member, and while I received an apology, I don't think that excuses signing a contract on my behalf and not making it clear that the code sent to my phone was to allow them to sign the contract for me.

Source: Google

★ 1

I’ve been a member at HCF for some time (2 years) as I was locked in a contract, but my recent experience has been incredibly disappointing. The gym closed their open gym hours for an entire month without adequate notice or any fair compensation for members who were still charged full price during the closure. This demonstrates a blatant disregard for paying customers.

The open gym hours are constantly treated as an “as needed” service rather than a standard offering. This inconsistency makes it difficult to plan workouts and undermines the value of the membership. A business should not close its advertised hours just because it is "slow".

What’s worse is how frequently classes and gym time are canceled or interrupted due to challenges, which cost extra. Paying members like myself consistently get the short end of the stick during these challenge periods, with reduced access to the gym, and reduced value for the membership fees.

Not all trainers provide the same level of attention and training, either. While some are great, others are lazy and disengaged. It’s frustrating to see such inconsistency in the services being offered, especially for the price being charged.

Initially, I tried to work with HCF to find a fair resolution, but I was met with dismissive and unprofessional responses by Krista, the owner.
I was refused any reimbursement or compensation unless I guaranteed I would continue my membership.
Meanwhile, it was apparently acceptable for them to close countless times during my time there, offering nothing more than a "sorry for the inconvenience."

HCF seems more focused on cutting costs, running paid challenges, and playing favorites rather than delivering the base services they advertise. They can't even bother to change the filtration system of the water fountain in the 2 years I was there.

As a paying member, I expected accountability, communication, and professionalism. All of which have been lacking.

If you’re considering joining, I strongly suggest looking elsewhere. There are plenty of gyms that provide better services, value, and respect for all their members.

Source: Google

★ 2

POOR MANAGEMENT <<>>BE MINDFUL WHAT YOU SIGN FOR.

Been a member of HCF family for a year now and thoroughly enjoyed my workout and getting all professional help through the coaches at the Miramar studio.

Only problem I had was when I cancelled my membership and had to follow up for days.

Since I had left my job and cancelled my membership after giving 30 day notice which was approved the HCF team and representative Nikko, I was charged in my absence for 2 months consecutively. When I brought this to the HCF staff attention Nikko over phone, email and text, he promptly responded over text stating it will sorted soon. It's been weeks and there has been zero update after following up on the status.

Source: Google

★ 5

I absolutely love this gym. The trainers and members are so supportive, knowledgeable and fun. I’ve belonged to many gyms but I’ve never been part of a gym family until now.

Source: Google

★ 5

Source: Google

★ 1

Sales team can be found in a minute when signing up. When having an issue with membership, sales team can't be contacted at the office. Double charged.

Source: Google

★ 1

fradulent charging despite 30 day cancellation notice

Source: Google

★ 5

Source: Google

★ 5

Wonderful people and awesome trainers

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Super proud to be a member of this gym!! Hardcore Fitness has been life-changing for me, and it's because this gym focuses on comraderie and accountability. It's not like other franchised gyms like 24 Hour or LA Fitness where you guide your own workout. There are different classes to cater to your goals (weightlifting versus HIIT), classes are offered all throughout the day starting from 4:15am til 7pm, and are capped at a limited capacity. You get split into small groups at different stations so you'll be able to get individual attention from the trainers. The trainers are passionate at their craft and will correct your form to avoid injuries. Or if you have an injury they'll give you a modification in order to avoid adding more stress to the injury. If you're looking for a gym to join, consider Hardcore Fitness Miramar!

Source: Google

★ 5

Source: Google

★ 5

Absolutely love this place! Best decision I’ve made regarding my health was to join HCF Miramar.

Source: Google

★ 5

The trainers are awesome!!!

Source: Google

★ 5

Been coming to the gym for 2 years now. Life changing and best trainers I have worked with! Sign up now and get results!!

Source: Google

★ 5

Source: Google

★ 5

Always such a great workout when we get Trainer Maya!! Love our gym-fam so much. I’m in the best shape of my life even after two kids my youngest is only 1.5 years old! Lifting has done more for my body than any amount of copious cardio I used to kill myself with!

Source: Google

★ 5

Just started going here a few weeks ago and I love it so far!

Source: Google

★ 5

The perfect place to start your fitness journey! Join the #Miramar FitFam!

Source: Google

★ 5

Source: Google

★ 5

Weightlifting focused that hits every muscle group. Fight Camp is my new favorite cardio. Best part is that it's a very supportive community. I love it!

Source: Google

★ 5

If you're serious about fitness and want and need that push from great trainers this is the place to be. Great community of like minded fitness fiends that are all there for one another.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great Staff: Trainers and members ! Very supportive and I wouldn't choose any other location over this one!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Excellent!

Source: Google

★ 5

Source: Google

★ 5

Love my workouts at 4:15 AM and my core crew that shows up to sweat with me! Also Lydia is AWESOME!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

If you are looking for a place to start your workout routine- this is the spot! They trainers are tentative and helps you along the way during classes. If you are a pro- they push you to the next level with your training! OVERALL awesome!

Source: Google