★ 5

area's..

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★ 5

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★ 5

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★ 4

Only complain is most treadmills are not fully functional. Totally ruins my run, first two on the second row are great tho maybe cause no one uses those lol

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★ 5

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★ 1

So i was a member for over 10 years now and thise gym has became so trash in services the website wont let alot of others not just me pay online or on the app that lead me to having pay 160+$ due to it building up some of us dont stay in town to come back n forward . Nor have transportation 24/7 supposedly they try to be as helpful but the manager gives attitude when needing to help others

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★ 5

Really good place to work out at

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★ 4

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★ 1

All the equipment from the nineties, they need to update everything, free weights there ok

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★ 5

Clean environment, lots of avaiable equipment, nice saunas, jacuzzi, large swimming pool, and most important, an excellent staff!

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★ 5

🙌🏽🙌🏽🙌🏽

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★ 5

Very clean and well maintained. Front desk staff is friendly and helpful. Would recommend to family and friends! 👍

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★ 5

I love everything about In-Shape. The variety and availability of the machines are fantastic. It always feel so clean in the club including the locker rooms as well as all the different workout areas. The other gym goers are also very respectful and courteous.

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★ 5

First month down after 3 years of covid recovery. I am a native American Dancer, and that Zumba class that Bianca teaches, holy smokes what a workout. Glad to be back at it again. Let's go!

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★ 4

This location has much improved in the last couple years since being there. They updated the layout, brought in new equipment and cleaned everything. I think the staff still needs to work on their interaction with the older guest though. They still are in their phones or socializing with each other Rather than engaging with the patrons.

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★ 5

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★ 5

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★ 5

Great place to work out and don’t let the parking lot of cars scare you off.

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★ 5

I like that In-Shape provides a clean, safe environment for me to take care of my health. This gym has everything from cardio to recovery. Thank you In-Shape!

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★ 5

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★ 5

Great place to work out, great people and service, with adorable membership! Plus they have Sauna and steam room is a bonus for me.

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★ 5

I really appreciate all the remodeling and extra floor space to stretch !

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★ 5

I come to this gym to do my Zumba classes when I am visiting my mother in town. I had a bit of a hiccup when I tried to attend a Zumba class on a Saturday morning and Drew was extremely helpful on getting me in my class! I can't thank him enough on his professionalism and mannerism on helping me get into my class!... His executive decision was a sign of true leadership and he is a much valuable employee to this business!..THANK YOU AGAIN DREW!!

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★ 4

It's a good club. Pool and hot tub. Go before 4pm in order to find parking.

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★ 4

I've experienced the most amazing sense of belonging at this gym.The staff have always been friendly.helpful and responsive to my concerns. At 84 yrs.old I attend Silver Strength classes. Before I had spine fusion surgery I attended water aerobics and the class with Ellie whom I dearly liked. Yolanda's class has sustained me through three surgeries and she and the members attending have been exceptionally, u judgemental,welcoming and caring.. This is family. When there is a problem and brought to the attention it to the staff, it is addressed. I do wish we could use id tags to enter as my phone or your website refuses to cooperate.

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★ 5

The staff are always friendly and professional. The facilities are always clean and there’s enough space to move around and not bump into everybody.

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★ 5

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★ 5

Great location with helpful staff

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★ 2

Poorly managed by individuals who are incentive and don't truly care about the community and people they supposedly serve.
My Mother was a long-time member and after a prolonged illness, during which time she was seldom able to use the facility, she passed away.
I called to inform in shape of this and requested to cancel her membership. The individual who answered the phone was helpful, but informed me that I would have to continue paying for an additional 30 days.
I expressed my thoughts about this being a difficult and somewhat unique circumstance, but he did not seem empowered to handle such a situation, so I requested a call from management.
No one from management ever contacted me, but the employee did call me back and informed me that if I were to stop by with a death certificate that the membership would be terminated at that time.
Really? For a gym membership of a long-time member?
Unbelievable!
You can do so much better!

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★ 5

In-Shape is a very friendly, clean gym and has a nice atmosphere. They have a lot of new equipment, many classes to attend and a pool with classes. Plus other perks. You would enjoy it there.

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★ 5

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★ 1

Ive been going here mostly cause i need a babysitter but lately everything is broken theres only one smith machine for the whole gym and alot of running cardio machines that are mostly always empty they also removed the bras at the entrance since like February and still havent replacement looking for a new gym cause this one sucks now

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★ 5

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★ 5

Everything to offer

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★ 5

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★ 5

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★ 5

The staff is great and the facilities are clean. It's rare to wait for equipment and I can get in my workouts without interruptions.

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★ 1

This is the worst location ever! The machines are always out of order… The layout is also very awkward. Coming from the inshape on Coffee this is very unorganized and dirty. Every other the day it seems like the sauna or steam room is out of order. And the pool always looks dirty as if it’s never cleaned.

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★ 2

I had in shape years ago! I decided to re enroll again also l took my son and daughter in law with me . I noticed before everything was clean but now sauna smells bad and most of the time is out of service and some equipment not working properly. Gym opens at 6:00am weekends this last weekend opened until 7:30 no explanations given l decided to leave and enroll to a different one!!!

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★ 5

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★ 5

This gym is awesome always clean and friendly staff makes it feel like home.

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★ 5

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★ 5

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★ 5

We share an interest in the funnies.

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★ 4

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★ 5

Just like the other locations I have been to, the oswell location isn’t any different. The staff were amazing. I got a tour from the new guy, I can’t remember his name 🤦🏼‍♀️ that’s my fault not his. He was very easy to talk to and wasn’t just a robot when showing me around. I love how it has the pink room like Coffee does. I will be returning :)

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★ 5

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★ 5

Best gym in Bakersfield!

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★ 5

Love this gym and the way team members interact with each other, really friendly.

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★ 1

This location use to be one of the best location but lately is one of the worst locations some of the machines are down and they took weeks to fix them. Steam room is down for almost a week and still not working. Don’t recommend this location!!

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★ 5

I really enjoyed my time at this location. In a perfect world it would be much larger with more equipment but hey can’t blame the associates for this. Everyone was really kind and welcoming but hats off to the kid club attendants. They treated me son, Miles so well and he felt the loved. He loved going there and would basically stay all day if he could.

For me, the best part was the freestyle and sprint classes instructed by Megan. She is a beast and soooooooo wonderful. There are many things I can say but most of all if you haven’t taken a class by her get in now. The first couple of weeks are tough but the results are well worth it. I’ll never forget her or her class.

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★ 1

This pull machine for back has been broken for 2 months now there’s only 1… Can we please fix this??

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★ 5

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★ 5

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★ 5

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★ 5

Good time to work out early morning, empty. Spa/Hot tub, not hot at all, always warm.

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★ 5

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★ 3

The gym is great overall, but I've noticed that the bathrooms could use more attention to cleanliness. Maintaining a tidy environment is important for the overall experience.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Overall the whole team is amazing and always greet everyone with positive energy. Savannah made sure to help with every step of the sign up process and made it a very smooth experience. I 10/10 recommend.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

It's okay it's friendly environment the family gym the only thing wrong Ace that the bathrooms are a little bit dirty most of the time steaming room and sauna a little bit dirty all the time other than that 👌

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★ 5

The customer service is excellent, especially Savannah, she's awesome! And the facility & equipment is always clean. It's an environment that encourages working out everyday.

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★ 5

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★ 5

It's a nice clean gym with all different types of equipment

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★ 4

Had pretty much of everything that a person could want. Swimming pool, steam room, sauna. Lockers, shower room. Every type of machine that a person could want. Classes of all types. Classes for over 55 plus. Some nutrition supplies. But for me and the number of times per week/month that a could go, the price was too high. I would have been better of with a day use fee, until I would get to a point in which I could be inshape or healthy enough to go enough time's a week/month to finally pay the monthly dues. I am recovering from shoulder replacement. I mainly was just doing lower leg. To keep that part working. So for me, the full gym I simply couldn't use. But the place is good for someone who maybe a gym rat?

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★ 5

The first gym I’ve ever had a membership to, and it has been a great experience so far! Thanks in shape!!

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★ 5

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★ 5

The staff were very kind and helpful

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★ 1

I’ve had a membership a few years ago at the California location and I loved it but I got sick I live 2 min away from the oswell location and would love to go back but it is so overwhelmingly crowded and no parking

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★ 4

I've had my gym membership with In-Shape for about 13 years now. I've seen many changes, updates, and upgrades over the years. I love how business has been booming; however, it affects my ability to get a workout in due to overcrowding during the week to the point opt to either workout at home or simply not workout; which defeats the purpose of having a gym membership at all. Prior to COVID, White Ln was 24hrs during the week and it was a Godsend, unfortunately, now that things have finally resumed a 24hr location hasn't opened back up. I don't know who I need to advocate to, to get Oswell to be 24hrs during the week but I hope this could be the start.
I miss the gym being my second home.

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★ 4

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★ 5

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★ 5

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★ 5

Love coming here because of the friendly atmosphere. The sauna or steam room is always great after a workout and theres massage chairs for amazing relaxation. Would recommend coming here, especially if you have little ones. They take care of your kids while you work out to meet your goals.

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★ 5

Love doing spin classes

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★ 5

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★ 5

I appreciate the staff being friendly and I like that there is a lot of staff at the front meaning I feel comfortable as a women, I have had issues with men trying to come talk to me and I just leave and I’ll tell the front desk people of a certain person. They are clean as well I enjoy the new things this location is doing.

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★ 5

Very satisfied

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★ 1

Do not join this gym. Signing up is easy, but cancelling is so hard and expensive. My mother would drive there a couple of times to try to talk to someone in person since her English isn’t very good, and they would either refuse or try to redirect my mom to doing something else she wasn’t able to fully understand. I have been out of town for months, so I am unable to go in person, and without being able to be here for my mother, I feel like they have taken advantage of her and her inability to speak perfect English. When you first sign up, they also are not transparent about extra fees they’ll slap on when you try to cancel. If you want a good place to work out, this place was also never that great to do so in the first place anyways. They also refuse to let us speak to a manager. Please avoid, they only want your money and will be deceptive and unclear to get it.

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★ 5

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★ 5

Friendly helpful staff!

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★ 5

So far so good. I just joined recently. I love the Zumba class that Bianca does at the Oswell location. I also love some of the other classes. They all kick my butt in a good way. Sometimes you just need something new to shake up your usual work out. They have plenty of opportunities to do that at the various In-shape locations. I look forward to check out new opportunities for fun classes

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★ 5

The renovations that have happened were very necessary! Before it was looking beat up and run down. Many machines were out of order and it looked gloomy inside. NOW they knocked down a wall and laid down some turf. Added extra equipment that is pretty new and less machines are out of order. Things are looking up for In-Shape

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★ 5

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★ 5

Clean, well equipped, friendliest staff, convenient location

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★ 5

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★ 1

Edit: The in shape on Oswell is out of shape. Since the original review there was an attempt to clean up. Then it looked like corporate came for an audit and things got worse. The spa has been closed for a month as has the steam room. As the spa has been closed the water has been sitting still with hundreds of dead knats and the occassional dead roach floating in it. As you can see the suana floor was disgusting and had years of thick, nasty film under the seats. The cleanliness is so lacking that although they cleaned the floor, in between the cracks of the benches still has a thick build up of years of sweat and gunk. There is a lack of attention to detail. There is also an issue with the same equipment breaking over and over in the same way. FIX IT RIGHT THE FIRST TIME. I wish I could say better things about this gym, but it is simply poorly managed. I see the manager chit chatting in the office a lot, but never really walking around and making sure that people who pay way too much for this filth are getting the clean, inviting environment with working amenities and equipment we pay for and deserve.

The reason for 2 stars is that the cleanliness at the gym is lacking. The steam room and sauna are absolutely disgusting and there is a lack of enforcement of rules regarding the spa/pool area. I don't see a lot of cleaning happening especially during slow times. I went here about 6 years ago and there were far higher standards back then.

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★ 1

Pool is down. Jacuzzi has been down for at least a month. Steem room has been down for a month. This gym is so poorly run. They need new management.

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★ 5

Very clean and classy gym

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★ 5

Always clean and the equipment is always working. Spa, pool, classes. Everything you could want under one roof. A little on the pricey side IMO but if you go often enough it makes it worth it. Typically crowded but there's enough equipment that a machine or weights will free up soon.

My only complaint is that one of the saunas is usually down. Maybe not a big deal to some, but it's often enough that it definitely warrants mentioning

Everyone is friendly, staff and patrons.

Overall a nice place to workout.

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★ 5

So far good just that the jacuzzi is been down for some time

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

Great gym it has good equipment

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★ 5

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★ 5

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★ 1

Only reason I go to this gym, it’s the only gym with child care next to my house. Their machines are run down and old. It’s not hard to find at least a hand full of machines out of service daily. The gym is small and unless you get lucky and hit it at the right time the gym is always extremely packed. I do not recommend this gym.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

This gym is great. Been to them all in town and inshape is hands down the best. From equipment to the nice staff. And their steam rooms actually work 👏🏻

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★ 5

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★ 1

They don’t follow the class schedules. Prefer other In-Shape locations as I never had a good experience here.

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★ 5

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★ 5

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★ 5

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★ 3

After discussing my points problem with the front desk at Oswell, they did discover my check-ins were registering but just not adding points to my account. The next day points for the most recent day were added but not for the day before (which was a Sunday and there should have been a time bonus there). I am not sure why only the Monday (MLK day) points were added back in. However, since that incident the points are (so far) being accrued accurately. So this is a partial win, partial lose. Maybe someday those 18 missing points will reappear.

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★ 1

Not satisfied with this gym. I got it to use the pool and Jacuzzi (both are in poor condition).The changing room was terribly dirty and smelled disgusting ( I actually preferred to used the restroom to change instead). After talking with the manger about my situation (only attending the gym for pool use TWICE and receiving an overdraft FEE from my bank) I was still charged a full TWO months!!!

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★ 5

Best Gym imo, i like the set up & can get quick from station to station! Nice pool & Spa, Sauna is hot just how i like it and steam room works

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★ 4

Great gym. Need more squat racks

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★ 5

This gym or. Rather health club is up to my expectations and beyond and I am an LA spoilt customer. I am not sure if the gentleman is implicating the staff well I guarantee you they would just not do that. In the U.S. you watch your stuff

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I live In Shape Oswell staff and instructors. They’re always friendly and pleasant. They greet us with a smile. And the group fitness classes are great.

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★ 5

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★ 5

Friendly staff

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★ 5

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★ 5

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★ 5

Love everything about it, it’s clean and safe the staff is great!

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★ 5

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★ 5

great gym

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★ 5

When it comes to my experience at In-shape, the pecks of Dwayne The Rock Johnson sing in harmony, as does my soar limbs.

Occasionally the treadmills will shake and vibrate, creating a emmersive jogging expirence.

Never before have I been able to watch Sheldon, from big bag theory, screech bazinga as I row my life away.

The shared towels of this establishment are of premium quality. Feeling the sweat of another man on the disinfectant towels as I wipe the seat of the bicycle is a truly great feeling.

When me and Dwayne are high fiving with our calves, I will remember the holy place that is, In-shape.

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★ 5

Thank you for Megan. She treats everyone with respect. She is super friendly and a great asset to your club

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★ 2

Something always broken Threw my work out schedule out to left field.

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★ 1

I have had very bad experience at this gym.

1.- At my first 2 weeks from signing up my credit card was stolen from my bag. It literally was taken out from my wallet.
2.- My sweat towel was stolen too while I was training & I couldn’t find anywhere.
3.- Couple of weeks later, I signed up my girlfriend into my account and they stole their personal equipment for training (straps, foam weigh lifting pad, etc). The entire set they took.
4.- As of today, they stole my girlfriend shirt from the locker while she was stretching.

There is not much to do because I can’t prove who did it but to cancel my membership and raise awareness with everyone and not signing up here.

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★ 3

Low quality for the cost. Very packed in the evenings. Not enough exercise machines/workout areas for the number of visitors. Bathrooms poorly maintained (dirty, usually out of towels/tp/soap). Not much better than planet fitness.

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★ 1

Worst service ever! Will be canceling this membership and not recommending to anyone! Cnt even get the date correct on when they will charge me !

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★ 5

I love Inshape because the staff are very helpful, especially to the visually impaired. The staff help me to my equipment, and 99% of the time the equipment is always working.

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★ 5

De los mejores gimnasios ya que cuentan con varias máquinas,piscina, baño de vapor,etc. Recomendable 100%.

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★ 4

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★ 5

Me encanta las clases las instalaciones es los empleados muy amables

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★ 5

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★ 5

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★ 5

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★ 1

Had membership for many years off and on, came back in April told the person that signed me up I wanted the promo discount for my job, he told me to use the April promo and in two months update my job, came back in June to update the information just to find out that this person miss informed me at least that’s what the manager in turn a lady told me, I explained to her that I don’t need to lie she told me that the young guy that signed me up is not longer an employee that she can cancel my membership but I will have to sign up, not sure if she lie or not but all the time I was in her office she was watching some show on her phone didn’t even bother to lower the volume, so unprofessional. Same day I sent an email to complain about this, no one bothered to answer.

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★ 5

Un lugar que está muy bien para quitarte el estrés y Relajarse 😍😊😉😘🤗

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★ 3

First off, I’m new to gym life and working out. I have been going weekly since January (6 months) The “PinkRoom” for women only is wonderful and kept fairly clean—- BY MEMBERS. I have never once seen an employee in this area either cleaning or checking in on clients. I have enjoyed the classes immensely. Yolanda is the best!!

That being said, she has been out on recovery from an injury and they have yet to fill her role completely. I would think they could advertise IN THE GYM for a replacement and offer to get them certified for the classes if they really wanted to keep people coming.

I’m one person, but Yolanda’s classes are always full —18-20 people each time, 9x a week—- so that’s a lot of people missing workouts (they are geared to older folks) and I would think a club that says they really care about the health of their clients would REALLY care that senior citizens are getting their exercise 🤷🏻‍♀️ but they do not seem to be putting in the effort that could be put in.

My second point of contention is that when aqua classes were taking place, it was VERY unsafe to walk from the pool to the locker room. The class is at the same time each day, there is an 85 year old couple who come each time, and the floor is soaked. I ask for it to be mopped each time so they will not slip, the response I got — from the manager/asst manager? Was “I keep asking people to dry off before coming out but they don’t” ummmmm no. The burden lies on you. You are getting paid and are responsible for the safety of your facility. Have an employee with a dry mop stand in the hallway for 15-20 minutes after the class so the senior citizens will not slip and fall( I’m one of the youngest in the class at 50…so🤷🏻‍♀️). Many of the participants in this class are recovering from injury and bad hips/knees anyway😳🤷🏻‍♀️ please show some compassion.

I have read reviews for all locations in Bakersfield because I will be changing locations — which sucks bc this one is so convenient for me— and many of the responses to the reviews are scripted🙄so I’m not hopeful for this review to change anything, but I’m writing it anyway to inform others who may be “older” looking for classes that this is not the place for you to feel appreciated.

The only other slight negative I have is that I went in person and spoke with a member of management to tell them I was interested in the job that as posted, and was met with a mediocre response and no follow up. My husband said “you’re not young enough or wear enough makeup to hold this job”

He’s not wrong. There is definitely a “type” hired at this location. 🤷🏻‍♀️I hope to see something different at the new location I try before changing gyms to a less expensive chain.

All of this said, I will end on a positive. There is always empty equipment—even at the busiest times— so you can find a place to workout. The members are friendly and welcoming to newcomers. Always greeted as you enter, even if no one is at the desk. Members also seem to be quite good at cleaning after use, which is encouraging, and I do often see equipment being cleaned by staff— in the main workout area.

I hope the critiques here are helpful to those looking for a new place to workout or those choosing an In-Shape location☺️☺️

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★ 4

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★ 5

Thank in shape staff u guys make ur customers feel welcome and your words from the two ladies I met when I signed up for the gym were so encouraging thank ladies

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★ 4

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★ 5

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★ 5

I had membership at In-Shape Oswell several years ago. When I left Bakersfield for Visalia, I continued my membership at In-Shape Demaree. Each time the service was the same; five stars across the board. It was easy to continue my membership back at In-Shape Oswell upon moving back to Bakersfield. With the upgrades and enhanced amenities it was a no brainer.

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★ 5

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★ 5

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★ 5

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★ 5

Keeps me healthy both mentally and physically.

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★ 5

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★ 5

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★ 1

Definitely way too full can’t work out properly and need to be remodeled badly…..

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★ 5

Get pumped or get jumped by hooligans

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Facility is well maintained and very clean, large assortment of equipment, staff are professional and friendly

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

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★ 4

It’s a good clean place little more pricey but I understand for a nice place then pay more. I didn’t like that I closed my account 10 days before the next month and still got charge for the month after

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★ 5

close to my house,
very clean
personnel are very friendly

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★ 5

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★ 5

I’ve been coming here for a few years now and I love this gym! It can get a little packed but that’s every gym. There’s plenty of machines and free weights to do your workouts and then can go cool off at the pool or go into the sauna or steam room. The people are cool here. Only thing I wish they had was that they would add a punching bad somewhere like in other locations

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★ 5

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★ 5

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★ 5

Love the greetings and farewells. Enjoy the availability of equipment.

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

I love how clean the place is. Not to mention how clean the machines are. Steam room, sauna always get clean. Staff always friendly.

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★ 5

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★ 5

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★ 5

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★ 5

Nice clean and pretty much dead early in the morning before 7am

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★ 1

Equipment is every where. People use more than one machine at a time and the staff no where to be found. Worst inshape location I have gone to.

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★ 5

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★ 5

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★ 5

Great service

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★ 5

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★ 5

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