In-Shape Fitness

Cathedral City, 35935 Date Palm Dr, Cathedral City, CA 92234 | β˜… 4.5 (592 Review)

πŸ“ž +1 760-284-5267

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Gym Fitness center Physical fitness program Pilates studio Sauna Spa and health club Training center Weightlifting area Yoga studio

About the Club

With 60+ full-service, conveniently located health clubs spanning the state of California, In-Shape Fitness is where everybody and every body can find something they love. In-Shape Cathedral City is the premier health club in the Coachella Valley with top-tier amenities and equipment. Challenge yourself with our motivating studio fitness classes or swim laps in our indoor pool. Afterward, unwind and recharge in the steam room or sauna. Whether you're here to push your limits or simply relax, we have everything you need for the best fitness experience.

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 In-Shape Fitness
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Reviews

uriel velez ramos

β˜… 1

Giving this gym 1 star. I used to love this gym. The staff is great, but equipment is outdated. This gym needs to replace all the old equipment, especially the deadlift platform in between the squat racks. If EOS can open new gyms with new equipment, In-shape can definitely afford to replace all the old equipment with newer ones. I'm on the edge of canceling my membership.

Update (11/27/25): I decided to cancel my membership. This gym is no longer for me πŸ‘Ž

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Michael Pettit

β˜… 5

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William Mac Donald

β˜… 4

It was great

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Desiree Yentis

β˜… 5

EVERYTHING! The customer service staff,the equipment,the cleanliness, the fact that you got a sauna and a steam room,the beautiful pool with the reservation option(where my daughter can swim all happy and without anybody getting on her lane.),the jacuzzi.,the pink room,the sound from the classes that are being held while we are in there.Which we wish to attend in the future.I love the 3 tier guest system you got.That's so wonderful,because I can work out together with my daughter and her best friend,too.I love the easy way to check in.I love how your staff is so friendly and helpful each time we had any question. I was even impressed how they helped another potential customer. I was checking in one day and, this lady came in, an elderly lady,.She wanted to sign up but she said was looking for a personal trainer.,also In a minute ,your staff helped her,despite she was not a member yet.That was so wonderful.It shows your gym got a heart not just state of the art equipment. The bathrooms are clean and each time after you take a shower,the attendant is there mopping any water left behind. BIG CONGRATS!! We love you ! Please,do not change! Keep doing the same wonderful job!

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Chio Malena Serna

β˜… 5

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Kelly Daly

β˜… 5

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David Rogers

β˜… 5

Always a pleasant experience with a friendly and helpful staff.

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Rory Lozada

β˜… 5

Nice clean gym health club
Great Amenites and Value

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Karen Schaller

β˜… 1

I i was a member at this gym for 8 years, never in a million years would I have dreamt anything like this would have ever happened to me at that gym, new owners came in new members came in and about a year ago I noticed some people starting to provoke me, trying to make me angry and lose my temper, I have been suffering with severe spinal stenosis, osteoarthritis degenerative disease and herniated disk and my spine, getting ready to have cervical spinal surgery. I needed this gym more than ever now to swim to relieve my pain, they decided to make app lies about me, saying I was a racist and they canceled my membership on September 22nd 2020 5 I have been in debilitating pain since and still in shock over what they did.I have had multiple conversations with management supposedly.Gabriel Annie says he can't do anything because corpus already made up their mind.I would be very careful about going to this gym.What you say?Who you say it to and how you say it.It's a great gym but the people who are there now are very questionable

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Lynn Strong

β˜… 5

Not understanding some of these reviews. This gym is always clean and well ventilated, (Doesn’t have that gross gym smell at all!!) It’s well lit, has good equipment, Isn’t overly crowded. The vibe is friendly and upbeat. The room for classes is large and well ventilated also so you don’t feel like you’re suffocating in the summer months. It has good sound system and great mirrors. Members are diverse and friendly, and the staff is always friendly. And the personal trainers are super professional and dedicated. I’ve been a member for a number of years and recommend to all my friends.

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Teri Domier

β˜… 5

Love the women's gym area. There are not many people at 4am. Friendly staff and clean machines.

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al morales

β˜… 3

Helpful staff, clean environment, and great place to work out.
Still going strong!!

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Ken Henderson

β˜… 5

Great gym with lots of equipment and workout options and kept very clean.

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Larry Fuller

β˜… 5

They have every machine and free weight imaginable plus an Olympic size pool and many great classes. Everything is always clean and in good condition.

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Bill Hedgepeth

β˜… 5

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Frankie Elmore

β˜… 5

Very supportive

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Diane Bohne

β˜… 5

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Katherin Ranzoni

β˜… 5

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Thomas Swope

β˜… 5

It's clean, bright, and the staff are friendly. Plenty of parking is also high up on my list of good things about the gym.

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Atef Bandary

β˜… 5

The Gym is always clean and the staff very pleasant.

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Howard Jay Rubin

β˜… 4

Great place to go

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Pam Paine

β˜… 5

Exceptional customer service and trainers. Many workout options.

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Gaby G.

β˜… 5

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Tiffani LoBue

β˜… 5

I enjoy working out at In-Shape because the staff is always friendly and helpful, there are plenty of different types of machines and classes and they have wonderful amenities

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Cliff H

β˜… 5

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PJ

β˜… 5

Amazing place, Great staff
Wonderful Amenities. Reminds me of my old gym in Chicago. XSPORT fitness center

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Elizabeth

β˜… 5

I like my personal trainer; he motivates me to work harder an d to visit gym more often.

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Smark Jobe

β˜… 5

i like this place because it's big and it's clean! a problem in most gyms in the valley and i find that unbelievable that this isn't a number 1 priority everywhere. Thanks INShape! keep it up!

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Allen Plone

β˜… 5

Been with the club for 3 years. Excellent value. Kept up nicely. Good place to work out.

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gd daniels

β˜… 1

This gym used to be well managed, not so much anymore. Weights are everywhere, not enough benches, cleaning supplies are often empty, a bunch of guys workout in groups and occupy the equipment for long periods of time. Time to checkout Purefit Athletic gym.

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Will Bloch

β˜… 2

On August 7, 2025 I called Crystal (assistant manager) to follow up on a refund from May 4, 2025 that we talked a week prior and asked me to call her back if i did not receive my refund for personal training. I was placed on hold a call for approx. 38 minutes, then Nathan answered and said that Crystal would not handle this even though she asked me to follow up directly with her and she had left for a 90 minute lunch break. He refused to hear what i was saying and wanted to start the entire transaction again. i got very upset that i had given all that info to Crystal. He got very loud and mean as i got loud as well, but not hostile like him.
I am a prime member for years and pay each month $41.88 each month. had been using the Personal Training for a while with Albert ( moved to the weekends) and Alon and he left and I haven't received a third trainer. Gilbert who is the current manager i was told that he is on leave.
Not sure if i will continue with In Shape anymore. The previous manager Ryan was great. Always saw him and said hello and always working the floor. Since Ryan left the place is subpar and unfriendly.
Having your management like Crystal is an embarrassment to In Shape. Update: corporate conformed that refund has been processed.
Will

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Kathy Adelson

β˜… 1

Lately very disappointing. Not enough benches to use and unsanitary environment and trainers with rude attitude.

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k tara

β˜… 1

Used to be good but it really is horrible now. No paper in the bathrooms, no towels to clean the machines. Only one cable chest machine i the entire gym. Tried to ask the chubby Latino manager who walks like he is a tough guy a simple question, he tells me he is with a client when all he is doing is flirting with this woman calling it training.Unprofessional attitude.
Pay a little more go somewhere else.

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Daniel Santos

β˜… 5

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Mimi

β˜… 5

Alex good customer service.

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Rachel Bragg

β˜… 5

I love inshape! They have everything I could want. Pool, steam room, water aerobics and more. Definitely recommend coming here!

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Bebo Ama

β˜… 1

I’m sadly doing one start although I loved this place so much and this one star is for a reason

I came back to rejoin In-Shape, a gym I genuinely loved. I had trained there before, felt comfortable, and was excited to return. But that excitement turned to disappointment the moment I stepped through the door.

The front desk staff member who handled my registration was shockingly unwelcoming. From the start, he made it clear he didn’t want to be bothered. No eye contact. No smile. No effort. Every question I asked β€” especially about the cancellation policy β€” seemed to annoy him. I wasn’t being difficult. I was being a responsible customer, trying to understand what I was signing up for. His energy? Dismissive. Cold. Like he couldn’t wait to get rid of me. And when I tried to wrap things up politely, he refused a simple fist bump and said, β€œI’m a germ freak.” It was humiliating.

Feeling confused and frustrated, I approached a manager named Nathan, hoping for clarity β€” or at least basic human understanding. Instead, I was met with a wall. He listened, but barely engaged. There was no apology. No empathy. No accountability. Just a robotic, β€œI’m not going to discuss how we handle this,” as if I was out of line for speaking up about being mistreated.

Let me be very clear: this wasn’t just a bad interaction β€” it was a moment that made me question why I’d ever want to come back to a place I once cared about. As a returning member, I should’ve felt welcomed and valued. Instead, I left feeling disrespected and dismissed β€” not once, but twice.

And here’s the truth: this isn’t about one employee having an off day. It’s a reflection of a larger problem β€” one that starts with who you choose to put at the front desk and how you train your leadership to handle feedback.

Hire a customer service specialist ?!
No, seriously β€” invest in someone who can train your team on how to treat people. Because if this is how you handle loyal returning members, then it’s not just the vibe that’s broken β€” it’s the culture.

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Lloyd Curry

β˜… 5

It was a good experience, nice equipment, great atmosphere a good gym.

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Jean McNeal

β˜… 5

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Kimberly

β˜… 1

Too many Edgars working the front desk with inflated egos, get rid of them and business would do better.

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bruce steinberg

β˜… 5

I broke my foot. Was still able to swim daily and wonderful employees opened the door for me every day. Done for 7 weeks

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dodinewell

β˜… 5

Frank D is a great cardio teacher. Kelly is so good with Body Pump. Every class I've taken there is good. I don't, however, like having to make reservations for a class, especially when I can't make it earlier. So it's already filled up. That part is frustrating.

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KELLI LONGO

β˜… 5

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Tom Chappell

β˜… 5

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Magdalid SΓ‘nchez

β˜… 4

The Zumba class at Shape California is truly a one-of-a-kind experience. The instructors don’t just teach – they inspire, uplift, and fill the room with joy. You can feel their passion in every move. Please, management, recognize them! They deserve a raise for the incredible impact they have on our health, confidence, and happiness! ❀️

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Mark Fruchtman

β˜… 5

Not too crowded, especially early in the morning. Equipment is well maintained. Everything is clean. Staff is very friendly and helpful. Highly recommend!

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RoseMary

β˜… 5

Shout Out to the Cathedral City Fitness Center for hiring new Front Desk Employee by the name of Makayla. She’s such a breath of fresh air when I walk in. Always smiling and so Professional. I also would like to give the Manager Props for hiring such Great Instructors. Everyone should go to this Super Clean Gym. Everyone should check it out

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SALVA BLANC

β˜… 5

Great gym, great staff!

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Stephanie Leonard

β˜… 5

The faculty is clean. They have a cleaning crew constantly cleaning around. The staff and trainers are friendly and helpful. The music is good for exercising as well!

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carlton jones

β˜… 1

If I was able to rate it lower than i would. I had the misfortune of trying out this new gym, and i must say i found some of the male staff incredibly rude, alex I believe his name was, was NOT very friendly πŸ˜‘β€¦ I digress I hope to see improvements in the gyms management of some of their MALE staff ! I shall be returning to EOS!

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Fred Gross

β˜… 5

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Phillip Frazier

β˜… 5

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Christine Grant

β˜… 5

Having a trainer, at first..is essential and having iAlex in Cat City is wonderful! A killer, but wonderful..you will congratulate yourself later! Good luck!

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eric murphy

β˜… 1

This went from one of the best Gyms to the MOST Filthy in the last year…
I’m not a complainer, but this has become a major Health Risk. Letting showers and bathroom stalls to months without being cleaned is dangerously unhealthy and unacceptable. This is one of the most expensive Gyms in our valley, and to have no one cleaning except for one part time old lady is a sign of VERY NEGLECTED MANAGEMENT. I am very disappointed in the decline of this gym, they clearly need a new management structure

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Mike R

β˜… 5

Great gym and the best staff in the valley.

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Missy Camey

β˜… 5

The instructors are amazing!! I invite you to give yourself a chance and you’re body will thank you!

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Sam Coyne

β˜… 5

I’ve belonged to In-Shape fitness club for three years and feel its the best investment of my time and money to stay fit and decompress.

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Patrick McNeil

β˜… 5

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Aquabaum

β˜… 4

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Jimmy Irizarry

β˜… 5

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Jeffrey Witnauer

β˜… 5

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Susie Bump

β˜… 5

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Susey Chariton

β˜… 5

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Marina White

β˜… 5

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Jim Prusia

β˜… 5

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Kman B

β˜… 5

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Sue Harnett

β˜… 5

Large facility with lots of great classes and instructors.

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Jr10 Deng

β˜… 5

The best gym in Mombasa city, well equipped and has well trained coaches, friendly and very kind, the gym also has a well organized staff

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Jaime Lopez

β˜… 5

A very nice place to do workout

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Paul Bartholomew

β˜… 5

The spin class at 8:15 Monday Wednesday and Friday is excellent. I love the circuit training circle of equipment. Is a great full body workout!

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Lisa Lance

β˜… 5

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Pat Brewer

β˜… 5

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Christian Sanchez

β˜… 5

I've been working out here for about 10 years already, best gym in the Coachella Valley!

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Jim Tucker

β˜… 5

Staff is always pleasant & the facility is tops in the Coachella Valley.

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gary hradek

β˜… 5

Best selection of workout machines but could do without the background music

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teri heyden

β˜… 5

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John Houston

β˜… 5

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Misty Carey

β˜… 5

Nice, clean facility. Great staff. Equipment and space are top end. The "regulars" are super fun to work out with.

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Moises Cortez

β˜… 5

Really liking this gym the kid center make a huge difference in me making it to the gym! If they would just change the guest policy I don't mind paying but I don't want to have only one assigned guest! Sometimes I have friend family or coworkers that just want to hang and have a gym session. But besides that pretty clean and the staff is super friendly update!!! They changed the guest pass so 5 stars!!!

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Dr. Rainbow Casey

β˜… 5

I’ve had some issues the way they handle reservations for the swimming pool since I am handicapped. But I love the gym, the equipment, the employees, the steam the showers The hot tub The swimming pool.

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Rogelio Gutierrez

β˜… 5

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Tini Dianne

β˜… 5

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Cathy Morrow

β˜… 4

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Frank Alvarez

β˜… 5

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Vivienne Leigh

β˜… 5

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Richard Rundhaug

β˜… 5

Staff is friendly and professional. I love the 30 minute full body work out. The pool is excellent. The jacuzzi is amazing. The pool is maintained well. Pool temperature is perfect. Sauna and steam rooms are wonderful.

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A.R. COOK

β˜… 1

Sorry for the two stars, but I start going to this gym since is open, and I'm really disappointed abut cleaning, badroom it's literally disgusting, vanity really nasty, like they haven't clean in long time, please take care of it, I live going to this place and I'll keep coming but it is nasty, we all pay enough money so you guys can take care of it!!

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Shirley Hoffman

β˜… 5

Great classes and facility to take these classes

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NoBo Boomer

β˜… 5

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Jess Cortes

β˜… 5

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Deborah Reid

β˜… 5

Great gym with great staff! The classes span a large spectrum from upbeat cardio classes to calming yoga classes. Very rarely has it been so busy that I find myself waiting for machines.

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Shelley Lozdon

β˜… 5

All ages and shapes are welcome here and never judged. The staff are wonderful. William really helped me understand more about a lot of the equipment. I LOVE that there's a pool!

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Clarity Bae

β˜… 5

Awesome Gym

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gaylan cole

β˜… 5

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Brian D

β˜… 5

Clean
Pools
Thermals
Nice lighting (up lighting)
Got rid of gross fabric sofa.
Staff professionalism.
Good - safe parking.
Martha wonderful with yoga.
Nice members (good behavior)

Needs;
More water saving faults.
Pink workout room / equal rights!
Brown and leather room for men.
More yoga please.
Want tanning booths back.

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Timothy Mielcarek

β˜… 5

There is something for everyone at this fantastic gym facility. The In-Shape gym in Cathedral City is a large, well-lighted, clean and comfortable place to exercise! The Cathedral City In-Shape gym has terrific, friendly employees who keep everything running smoothly. In my view, In-Shape this gym is a stand-out amongst all gyms in southern California.

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Hank Brown

β˜… 1

This gym has completely gone downhill since Ryan left. Showers and locker rooms are filthy, the guys and the managers have become rude, soap dispensers are broken and missing.

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Owen Parry

β˜… 5

This is a very solid, if unglamorous, chain gym. It has far more amenities and services than most other gyms in the country. Cleanliness, device maintenance, new machines, class options, lighting and good design are all first class. Bring your own padlock and towel. Prices are really fair. Pretend the steam room doesn't exist; it's the only area overdue for a renovation. Otherwise the hot tub, pool and sauna are perfectly fine though.

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Adriana muΓ±oz

β˜… 5

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David Beirne

β˜… 5

7,26,21
The Cathedral City InShape facility is a wonderful experience as a large open space gym; light comes in, there is casual space to rest, to prepare, there is an ambience unlike other gym facilities I have attended.
Then the people who work there extend that ambience as you move about and work out, you feel welcome, at ease, easily assisted if need be.
The Trainers that used to be present were one of the great features of InShape here.Β  I hope they come back.
The pretty Manager is a bright, always working spirit too!

When I have been able to workout,Β  I have stayed Healthy in mind and body and spirit.
When all the gyms were closed, I truly deteriorated. Confining exercise to my home space was not working, most especially during the months of being confined to indoors because of the impossible heat here in the Coachella Valley.
Whenever InShape or another gym would open up for a few weeks, it was like finding . . . Water in the desert!

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Anna Nemeth

β˜… 5

Loved the pilates class

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Naved Khan

β˜… 3

It is a good looking gym. It fits well. Fresh air. Does not smell.

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Malcon Delgado

β˜… 5

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Gabe Nava

β˜… 5

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Maria Montez

β˜… 5

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Joseph Olech

β˜… 5

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Alexander Reid

β˜… 5

Very clean facility with great selection of equipment.
Usually not too crowded if you pick your times, we usually focus on late morning during the week and it's perfect.
Big fans of In-Shape Cathedral City!

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Henry T. Contreras

β˜… 5

Since I moved to Palm Springs I was trying to find a gym that was cohesive to my schedule and training needs since I don’t go to the gym very often. I went to four different gyms until I found in shape family fitness.. The staff is friendly and helpful. The gym is clean. My personal trainer Albert knows what he is doing, he cares about your health and fitness needs and explains the equipment, its purpose, how to use it properly and how it helps the body. This is my new gym. Henry-

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Ron Habijanac

β˜… 5

This club has it all and with fantastic equipment.

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Anna Mayton

β˜… 1

3 different people told me that I was on a month to month and didn’t have to pay anything when I cancelled. So I did & got charged $250. Manager wasn’t really sympathetic or offered any solution or sorry to the miscommunication. No corporate management numbers or emails to get ahold of either. I have been to several in-shapes over the past 10 years now and they’ve just gone down hill as a company. Customer service is non-existent, always empty spray bottles & broken machines

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Rob Phillips

β˜… 5

Great facility with lots of free weights equipment.

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Candace Ann

β˜… 5

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Michael Hayes

β˜… 5

The clientele is just an awesome mix of different types of folk. It's very diverse, as is the City of Cathedral City, and it's just a welcoming atmosphere. It's air-conditioned. It has all kinds of amenities sauna, swimming pool, stretching areas, and different types of workout stations. Different types of cardio machines like stairmaster and treadmill's, rows and rows of equipment. You can see some of it in my photos and closed

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Vanessa Talavera

β˜… 5

The gym is clean. Plenty of space, machines, weights. My fave is the kid zone. My daughters (3,6months) loves it there, and the staff. I love that they love it because that means momma gets an uninterrupted 30-45 minutes of workout time. And i can go twice a day! My sis added my daughters and me to her family plan which include my neices and nephews. There are 8 of us on that plan lol. And we are all on our way to a faster, stronger body. πŸ’ͺ

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Ron Gregory Luce

β˜… 5

Highest Quality Real Gym in the Coachella Valley...Pablo is one great Gym Statesman for In Shape Family Fitness.

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K R

β˜… 1

If you want a gym that will charge a $125 cancellation fee after you've *already* paid your yearly dues + being up to date, I highly recommend this one!
They came to my company to give employees some type of discount, but after seeing all this we're definitely not having In Shape again.
Also letting all friends and family know about this.

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Jim Renegar

β˜… 2

The gym needs more of a hands on manager. Lots of empty bottles of spray disinfectant. The wipe down cloths are usually saturated with cleaning solution. Lots of folks camp out on equipment gazing at cell phones. More staff supervision and delegation need to occur.

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Carla C

β˜… 5

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Alyse Claessen

β˜… 5

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SailorKen

β˜… 4

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DANIEL MADDEN

β˜… 1

Don’t go a waste of time go to another gym ur just a number they just want ur money bad service

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J G

β˜… 2

We used a free pass. There’s zero energy here. You’re better off at EOS for an energetic workout. My wife thought the guy at the front desk had the appeal of an AI robot.

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Clifford Landis

β˜… 4

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John Kephart

β˜… 5

Staff is always very helpful. Hours are great. Facilities are abundant and very clean.

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FB3

β˜… 4

Too busy anymore and you'll have to reserve a lane in advance to use it. I still not crazy about the showers being not very clean.

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Stacey Lazar

β˜… 1

I would give ur zero stars if I could.
My rates have been doubled in the last in three years. There's been nothing done to the club that warrants that. I have been a member for ten years. The manager Nathan is useless. He walked right past me after one of the trainers asked for him to speak to me. He decided it was time to go home. Pablo and Sarah were excellent in trying to solve my problem, but needed a manager who left.
Planet Fitness here I come

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Jessica Martinez

β˜… 5

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Chelsi Waffle

β˜… 5

Love this gym! Great equipment, staff & classes!

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miguel gomez

β˜… 5

Clean and friendly stafff

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Neil Ashworth

β˜… 5

In Shape Cathedral City is the best gym I have been to in the Palm Springs area. It is always clean and the equipment is well maintained. A great choice!

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george ferrone

β˜… 5

It's clean well maintained and very close by.

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Bambi Guenette

β˜… 5

In-Shape gym is close, convenient, clean, and offers a wide range of fitness classes, with professional and engaging instructors!

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Jason Wright

β˜… 3

It used to be better under the old management. Before, there was excitement with employees saying "Hi" in passing, giving a high five, etc.. there's a few pairs of kettlebells, but only one 35 lb kettlebell, no jump ropes anymore. All easy fixes if they do a monthly inventory. The employees behind the desk now never look happy to be there, never really greet you, or say goodbye, not that they need to, but it would be nice. Fitness is not just physical but mentally and emotionally, too

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Perla Rojo

β˜… 5

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Margo Haines

β˜… 5

I love everything about this gym. It’s super clean, the staff are friendly and there is no shortage of equipment.

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mike lessard

β˜… 5

Love inshape. I'm a transplant from the inshape in modesto. I wish they would open up more facilities in the riverside /orange county areas.

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Joseph L Flores

β˜… 5

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Michael Sotak

β˜… 5

Great gym. Responsive to feedback when needed

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Mitch Cosman

β˜… 5

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Kim Cunningham

β˜… 1

This is my original email to the CEO of in-shape fitness, in Cathedral City, California.

Hello Mr. Rothbard.
I writing you because I need your help in canceling my membership fees due in the amount of $172.33.

I don't feel that I am liable for these fees, since I attempted to cancel my membership via telphonically. I called the 1st time on or about February 6, 2023. I spoke to your front desk. I was told that all cancelations had to have a conversation, and be approved by a manager. My reply was fine, may I speak to your manager, I was informed he was not available for a call. I left a message included my name, and telephone number, for a return call. No call returned. On February 7, 2024 I attempted my 2nd call. I was able to reach a manager by the name of Ryan. My question to him was about the notification of the additional fees coming out of my account. I informed him that I was unable to pay this amount, as I am having financial issues at this time, and could he please stop the automatic payment, as it had not processed yet. Ryan told me that this request would not be possible. I said you have the ability to stop the process, since it would not be leaving my account until the following week. He advised me that my only recourse would be to stop the payment at my bank. I said well I'll do that and probably terminate my membership, mind you I have not used the facility in almost (2) years. The bank stopped all payments for the inshape facility. My original plan was not to terminate my contract, as I loved the facility, and all of the amenities, and I thoroughly enjoyed my time there. I've just had a rough few months. On February 24, 2024(1) call made left message for Ryan, for a return call. February 26, 2024 (4) calls made to Ryan, left messages for a return call. No return calls received. March 3, 2024 called and spoke to front desk requesting to speak to anyone who can cancel my membership, and all fees due. The person at the front desk stated I can cancel your membership. However, you will still owe the $172.33. No, I have been trying to cancel my membership, making several calls, leaving several messages, to no avail.
Therefore, please remove these fees. The membership was canceled, I was also advised that even though the membership was canceled, the fees would still be accruing until April 1, 2024, and I should feel free to use the establishment.

Mr. Rothbard, I am thoroughly unhappy with this action. I've told your staff member that I could not pay the fees, yet he terminates the contract, and advises me to feel free to continue to use the facility until April of 2024, since I'm going to be billed anyway....

At this point, Mr. Rothbard as I've stated before, I would greatly appreciate your help in canceling these fees.
As of the date, March 18. 2024. There is a remaining balance of $99.97 that I am requesting to be canceled as well. As this was the initial cancelation request.
Thank You,
For your time
KL. Cunningham
When there is a problem with an account, there is no recourse, no contact person, no contact telephone number.
I will never return to this fitness center. This experience has truly left a bad taste in my mouth. Inaddition, I would not recommend this fitness center to anyone.

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david Aponte

β˜… 5

10 de 10

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Coyote Jackson

β˜… 5

I like the cleanliness, the variety of spaces. Staff are great and friendly. Equipment gets fixed. The space is looked after. Pool is wonderful. Reservations using the app are great. A great gym!

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Leonard Goldstein

β˜… 5

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James Infante

β˜… 4

Great staff. Equipment is nice. But the peak hours it's tough to get parking, a locker, equipment, etc. They have plenty of space to rearrange and add more machines, expand the locker rooms, less treadmills, kid care seems scarcely used, etc. I hope they continue to improve.
Oh, and be open more hours. 8 pm is much too early. Thanks

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Jonathan Olow

β˜… 5

Convenient. Nice staff. Good equipment. Nice options fir equipment and classes

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Dennis Kitsman

β˜… 5

It's very clean, lots of equipment, friendly staff and some good classes too.

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Susy Baez

β˜… 5

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Margarita Castillo

β˜… 5

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Charles Kotzo

β˜… 5

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Tevita Moce

β˜… 5

Very clean gym ... The locker room, shower and pool, and also the equipments.

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Anna Ivashchuk

β˜… 5

Pool is really nice. And the service is nice. Wondering what’s the pool length?

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David Milbrandt

β˜… 5

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David Warner

β˜… 5

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Jim B Perry

β˜… 5

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Carol Leibowitz

β˜… 5

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Michael Layton

β˜… 4

Nice clean gym, plenty of equipment and a friendly staff. Open long hours so easy to fit a workout in.

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Jim Galvin

β˜… 5

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Tom Bart

β˜… 4

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Bryan Cova

β˜… 1

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Bryan Cova

β˜… 1

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Barry Kane

β˜… 4

The gym is clean, the equipment is in good condition, and is available for use most of the time. There is a good selection of free weights, workout stations/equipment/TRX, a quick workout circuit area, treadmills, stairsteps and ellipticals, a nice big pool for laps and aerobic exercise, group class room, and a kids zone for kids. People do tend to use popular equipment a long time and sit between sets on their phones, and that is frustrating.

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John Joiner

β˜… 5

Clean and well run gym with a friendly staff. The have a wide selection of fitness classes.

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Rosa Tellez

β˜… 5

The gym area is very nice, large space to workout, the Pink room is great place to workout in private. The morning ladies at the Front Desk, Sky and her coworker are very nice and professional.

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richard price

β˜… 5

Left EoS fitness and joined this club. Not crowded, no β€œjuice heads” and super clean. Happy I made the move

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Nancie Wingo

β˜… 5

I used to oversee a YMCA so understand the demands of running a health facility. This one gets it-clean, friendly staff, wide array of options for all levels and ages. Highly recommend!

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John Klauwers

β˜… 5

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Elena Barmet

β˜… 5

Super clean, never overcrowded and very kind receptionists.

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Fernando Gallegos

β˜… 5

Excellent gym, great location, spacious, clean and all amenities are mazing. Sauna a d steam rooms! 10

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Jude Hoiseth

β˜… 5

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Leonia Hall

β˜… 5

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J. D.

β˜… 3

I went here to see what their memberships are and what they cost. It's a good facility, nice equipment but a limited amount. If the place gets busy, then you have to wait. Their memberships are on the pricey side.

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Louis Alderman

β˜… 1

There is no way that these reviews are accurate.
I had multiple bad experiences with actual club and staff.
If you are a straight ♂️ and want to use the .showers, 🀞good luck because it's predation time. Lockerroom wants to know why you don't want to take off your towel so they can check you out.
It's also a disappointment to see them use cash grab tactics . 5 days into month and you are on the hook for next month. I was lied to about this. The water fountain is nasty slow and warm so that you buy a bottle. The sauna overlooks the pool in a pervy way as well. So disappointing 😭.

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JC Marquez

β˜… 5

Great gym vere spacious

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Lyle Haas

β˜… 5

Very clean, with excellent equipment

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Karthik Balachandran

β˜… 5

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Brenda Mettert

β˜… 5

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Krishna

β˜… 5

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Emergency Garage Door

β˜… 5

Always nice, Always clean.. sure, there are cheaper gyms around… but none are nicer.

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Stacy R.

β˜… 3

I like the club and there are s lot of plusses but it’s really difficult to get the workout you want when they don’t replace broken equipment. Small stuff like balls. It takes persistence to have the non-working things removed and when they finally are, no replacements are offered. A couple of months ago you replied to my comment by assuring me my request would be handled. Nice words but where is the action? Also, you really need an attendant for the women’s locker room on the weekends.

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Jennyliza Ramoran

β˜… 5

Love this gym!!! The kids area definitely helped me out tremendously!!!

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Taleshia Mccray

β˜… 5

I'm so glad I join thanks God he send me there.

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mike sull

β˜… 5

Best facilities great staff and roomy enough to not have to wait for equipment most times.

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Logan Swiecki-Taylor

β˜… 5

Well equipped, clean, & all the equipment was working! What more could you ask for of a gym?

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James Hickman

β˜… 5

Clean. Well lit. Great equipment. Staff is friendly too.

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Simeon Den

β˜… 5

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t.y. HARDman

β˜… 4

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David Glenn

β˜… 5

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Vianey Dean

β˜… 5

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Dan Bjierke

β˜… 5

The gym is fantastic, but what makes it so incredible are the staff members. They’re like family. They genuinely care, they all work, their butts off, and they’re friendly and professional simultaneously. In this review, I’d like to do a special shout out to Ryan, Anthony, the manager. I think I may have his last name wrong. he is always upbeat, extremely welcoming and friendly, and here’s the kicker… One day I wanted to buy a protein beverage, but there was nothing left in the cooler, and he actually offered me his own protein beverage that was going to be his lunch!! Seriously he got it from his desk and brought it over to give it to me. I was blown away. Of course, I said no, but the thoughtfulness was just over the top, and I want to make sure that he is acknowledged and recognized for his exquisite, heartfelt service.

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Adrian Gomez

β˜… 4

Great place a nice mixed crowd.

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Mark Fruchtman

β˜… 5

Friendly staff and well maintained equipment. Nothing like being able to workout in a clean gym

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Jamiletz Marquez

β˜… 5

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Rogelio Gutierrez

β˜… 5

INSHAPE IS ONE OF THE BEST GYMS πŸ‹οΈβ€β™‚οΈ I HAVE BEEN TO STAFF REAL RESPECTFUL πŸ™ TREAT YOU LILE FAMILY VERY HELPFUL ALSO..INSHAPE HAS ALL CLASSES YOU LOOK FOR AND THE ENVIRONMENT IS VERY GOOD
THEY GOT A SANA STEAM ROOM MASSAGE ROOMS THEY GOT CLASSES ITS VERY COMFORTABLE..

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Bere β€œNini”

β˜… 5

I have been a member for about about 3 to 4 years and everybody there is super nice, employees greet you by name the facility is always clean and all machines working properly at all times. Child care area is well maintained and personnel is responsible and caring. Thank you In-Shape!

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Lydia Guillory

β˜… 5

Loved the group works

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Marisela GuzmΓ‘n

β˜… 5

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Lyle Haas

β˜… 5

Great gym, clean and well staffed.

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Omar Alaqil

β˜… 4

The carpet going to the pool needs to be replaced/ removed! Smells terrible

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Kathryn Tafoya

β˜… 1

Too much personal information required just to sit and observe water aerobics. Lost my potential business. I am not a liability.

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Jake Storm

β˜… 1

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