★ 5

Quiet, clean and has all the equipment that I need to have a good workout the whole staff are very helpful and great customer service. Antonio the manager.
Goes above and beyond to help you out. When you have issues with your account
I just wish the gym was open. A little later on the weekends.
And we love the protein shakes.They are very affordable and delicious after a workout

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★ 5

Sleeper location

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★ 5

It’s always clean

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★ 5

Great gym and friendly staff!

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★ 2

Big space with lots of machines. My only complaint is the water fountains do not have cold water like the other locations. Not sure if the cooler is broken or they just refuse to turn them on. I wish I could drink cold water while working out here... :(

Another issue is the lack of pickleball courts. Please replace the basketball court that no one uses with space for pickleball courts on the roof, that would be amazing. (There is space for at least 2 maybe 3 courts)

Thank you.

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★ 3

Great place for both beginners and experienced athletes.

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★ 5

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★ 5

Place is always clean and machines are normally available and rarely out of commission for repairs

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★ 1

InShape has gone downhill so badly since they switched over from CalFit. They cut corners, take away amenities from both members and staff, increase the cost of the membership while decreasing staff pay, cut classes etc. The management is horrible and has no idea what they are doing. It's like one manager for 300 staff, which is insane. They don't care about the member experience at all anymore. It's all about greed and money. Sad to see it downhill because this used to be a nice gym. Everything is a cash grab, they're constantly looking for ways to price gouge members, and if you have a customer service issue there's no one that you can get ahold of... no way to speak to a human anymore etc. Their main focus is on expanding and not on quality. They don't even care if long time members cancel the memberships because they know they'll have enough money from the other clubs. And money is all they care about.

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★ 5

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★ 5

Friendly staff, clean facilities,, and an excellent variety of equipment make this a great gym.

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★ 3

While I’ve appreciated being part of the gym community, several ongoing issues have made it difficult to justify continuing my membership.

The locker room situation has been consistently frustrating. Only a limited number of lockers are fully functional—many are either permanently locked open or have dead batteries. On more than one occasion, my belongings have been locked inside due to battery failure. At any given time, it seems that at least 25% of the lockers are unusable.

Additionally, maintenance of gym equipment is far too slow. For example, the chest fly machine has been out of service for over six weeks with no visible updates or timeline for repair. Extended downtimes like this make it difficult to maintain a consistent workout routine.

Lastly, the increased parking rates have made the total cost of attending the gym unsustainable. With rising parking fees on top of the high monthly membership dues, each visit ends up costing significantly more than expected.

Given these issues, I’ve decided to end my membership

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Spacious and awesome free weight area. The 2nd floor is also very useful, tons of cardio machines along with, kettle bells and other body machines.

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★ 5

This place is great, it's never too crowded and the atmosphere is awesome. Really friendly staff too 😁

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★ 3

Please update your hours on the In-Shape App! Really like this gym, only drag is the lack of consistent parking availability (the garage doesn’t validate parking if anything is going on downtown and the hours truly suck if you are an evening workout person. Closed on Sunday is crazy for a gym. Otherwise good equipment, lots of space and variety of rooms. Wish there was a hip thrust machine!!!

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★ 5

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★ 5

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★ 2

Decent gym, but the stretching room is disappointing. There’s hardly any space to stretch if a few people are already there, and the TV is mounted so low that you could easily hit your head if you're not careful. The space is mainly taken up by elliptical machines so good luck trying to stretch when there’s a group of people.

The outdoor court is a nice touch and adds some variety.

However, the hours are a major downside. If you’re looking to work out after school or work, don’t bother—this gym closes strictly at 8 PM, leaving barely enough time to complete your workout, let alone use the sauna or steam room.

I’d consider giving a higher rating if they extended their hours. Their competitor, 24 Hour Fitness on 7th Street, stays open until 11 PM and offers significantly more stretching space, making for a much better workout environment and way cheaper price for their membership for the same perks but way more space and equipment.

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★ 5

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★ 5

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★ 5

I really enjoyed the layout of the facility. It wasn't crowded at the time and the equipment and area I used was clean and in good working order.

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★ 5

I can comfortable work in my own pace and very friendly employees.

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★ 5

Clean gym, 💪🏾 to workout, the temperature is perfect for a sweaty workout, they loan towels, the equipment is always working, the steam room helps to relax your muscles, and the cardio theater is a great perk for your run on a treadmill or elliptical workout.

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★ 5

Excellent customer services especially from the two employees who work the early am shift.

Clean and friendly environment.

Equipment/machines are new and always kept up to date.

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★ 5

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★ 5

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★ 5

Nice, clean and the employees are very friendly. Nice layout and the machines are well maintained.

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★ 5

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★ 4

Much nicer on the inside than it appears on the outside. This gym is really big and has several different stories w/different equipment on each one. The ground floor opens to lots of weights type of exercise machines/equipment. Then 2nd floor is more of the same, but also aerobic type machines such as ellipticals and treadmills. 3rd floor has a lounge type room with a pool table, some seating including a couch, a wet bar, and then it opens up to the roof basketball court. There's no swimming pool here, but there's also a basement floor w/ 2 locker rooms and the women's side at least from what I know there's a sauna and also a steam room. The latter of which though, is overly fragranced/using too much chemical so much so that I couldn't even walk into the steam room as it was overpowering and the chemical/smell coming out in steam form was too much. The sauna seemed fine and the locker room was quite clean. This same floor also has resistance and weights type of exercise machines.

Overall, this is a pretty good location of In-Shape in the Greater Sacramento area. There's also free parking w/validation for 1.5 hours (90 minutes) at 3 nearby parking structures which is really helpful as street parking is not only hard to find by day, but can be dangerous by night (or day) in downtown Sacramento nowadays, sadly. We enjoy this location when we can come, although it's not open on Sundays which is a bummer. We came by once after church on Sunday and it was not open which was disappointing, but we should've checked first. I can see why they don't open on Sundays as probably not a lot of people come to this location since it's not a very residential area and perhaps safety/security is a concern on Sundays? Not sure.

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★ 5

Staff is very friendly and very attentive to the members. All of the staff seems to get along well with each other and it projects a nice vibe while at the gym

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★ 5

Love the size, weights and machines available. And the rooftop basketball court is all-time.

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★ 5

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★ 5

The gym is clean and the staff is very helpful and not packed so the equipment is free to use

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★ 1

Update 09/2024: I hate to update this review and take it from five stars to zero. But unfortunately, when In Shape Fitness merged with California Family Fitness they completely ruined everything about Cal Fit that I enjoyed. You can no longer speak to a human at any corporate office to resolve any issue that you may have with your membership or each particular gym location. There is no one to speak to to resolve anything. I have been hospitalized for months, and while disabled temporarily I have not been able to reach anyone in any capacity who could tell me why every single morning my credit card was attempting to be charged by ISFF for $70. The freeze hold price is less than $10! Even now after paying that ridiculous fee for no reason, now they say I owe them another $10 fee and they cannot tell me what that is for! And should I remove the hold in order to cancel, after 2 years, they'll charge me a prorated $50 fee, and then another week of prorated fees. Just to immediately cancel! When I am too sick to work out in any capacity! Calling any location to see if someone in the gym can help is also futile as they don't know anything and can't contact corporate either. I hate to quit this gym because as an overweight person I value being able to move my body and be healthy, but this is ridiculous. Maybe I'll just join the YMCA that's opening where the Capital Athletic Club used to be. Because the way that they've changed Cal Fit? Is trash.

***

Cal Fit on K St is great- for a lot of reasons, not least of which is that they reopened to help keep K street alive after the pandemic shut everything down & many businesses just never returned. Thank you for thinking of downtown locals & not just commuting employees!! Clean, spacious, full of newer machines, never too crowded (granted, this is partly because so many state employees are still WFH remotely), great locker room with steam & dry sauna, plenty of lockers w/locks, towel service (thank God!), friendly employees who go out of their way to welcome you- i am newly disabled, and overweight and I get nothing but love here which is def not a given at fitness centers! I love all the choices for working out in semi-private spaces depending on the floor. Basketball court on the roof, members lounge w/flat screens and, amusingly, a wet bar. If Downtown Cal Fit had a pool up on that roof or in the basement it would be even more perfect, but as it is, it blows Midtown Cal Fit outta the water on cleanliness & spaciousness alone. Please reopen the smoothie bar soon, and consider extending your weekend hours to include Sundays- you've got plenty of Mansion Flats & Alkali Flat locals who would love to work out on weekends, & with the new high rise residences coming up along the J St & 16th St corridors, a local gym open late 7 days is a huge deal. P.s. if another space opens for lease in that block of K for a reasonable rent and you can retrofit it to include an indoor pool? PLEASE do so- I'd be happy to walk close by for pool privileges & I know others would too!

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★ 5

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★ 5

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★ 5

Very clean, relaxing , quiet. When I visit down town In Shape location, I feel like I’m at a personal upscale gym. Complete workout focus. All the equipment is very well kept. It all feels brand new.

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★ 5

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★ 5

Very clean facility with tons of nice equipment, lots of classes to choose from, and friendly and helpful staff. Love my new fitness center!

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★ 1

Bad

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★ 3

I do like the equipment and location. Very frustrating that typically five out of seven days during the week there is no soap in any of the dispensers in the showers. How hard is that to fill?

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★ 1

i would like to state i don't usually leave bad reviews but unfortunately this seems to be my only outlet. i will say i loved this gym and it was great until i went to move out of state and cancel my membership.. i planned on moving at the end of march and cancelled my membership in january for the month of february. i talked to the guy at the front and he assured me i was all good and everything i even double checked a few weeks later just to be sure and he assured me that yes i was all good.. so imagine my surprise when i see charges for feb,march, and april on my credit card statement.. well i try and reach out and talk to someone and i was asked if i had proof that i moved. i said well i have my penske truck rental receipt so i send it in an email to the manager and never hear back.. surprise right? so i do get a confirmation that my membership is cancelled. finally and i was waiting for a refund of some kind for the two months i wasnt there so imagine my surprise when i look at my statement and have been charged another 31$ dollars which brings the total up to 270$.. so i call the location to ask and he says since it was cancelled in the middle of the month they pro rated it. so much for my refund or even a reply or message back. i usually only support local non corporate business and this is just another reason why.. inept employees with poor training and corporate red tape that make it impossible to get refunded. do yourself a favor and find a gym that owned by someone local or is not corporate.. corporations do not care about their employees or the customers but about getting that last 31.42 cents 👊🏻

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★ 5

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★ 5

Place is nice and great workout at

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★ 5

Had a blast this morning working out first time downtown. The gentleman that checked me in was wonderful and the entire experience was great. So much variety of weight machines on different floors. My only complaint is the parking validation is only 90 minutes and I really wanted to workout a little more than an hour so I felt myself rushing at the end..

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★ 5

The staff are all very friendly, the gym is always clean, and I always have an easy time getting in and out.

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★ 5

Great equipment, large/open layout, convenient location

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★ 5

California Family Fitness stands out not just as a gym but as a community partner dedicated to wellness. Their corporate wellness programs are thoughtfully designed to meet our employees' diverse needs, promoting a healthy work-life balance and fostering team spirit. Participating in their programs has not only improved our team's overall health but has also contributed positively to our workplace culture. An excellent resource for Sacramento businesses looking to invest in their employees' well-being.

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★ 5

This club is amazing. My home club is in Laguna and decided to make a pit stop here and don't regret it.

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★ 4

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★ 3

I love his gym by far one of my best experience in a gym. What I would recommend? Is that the employees clean up a little bit more often and are friendly. Every morning I say good morning and I never get a good morning back which is OK but really this would make difference when you have the right team on the floor to assist. I don’t even wanna ask questions at times because I never do get real answers.

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★ 5

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★ 5

Love this downtown gym. Friendly staff and clean facility. Never crowded.

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★ 5

Manager and staff are all amazing and friendly. They keep the place clean. Equipment are bound to breakdown but they always get them fixed in a reasonable timeframe.

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★ 5

Very clean and usually able to access whatever machine I need.

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★ 5

I am a really happy customer right now. Antonio, Robby and are really good vibe people.

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★ 5

A good club, and I rarely have to wait for equipment. The restrooms, workout areas and locker rooms are kept clean. The staff is attentive, helpful and courteous.

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★ 5

Where is everybody? Is Jim is beautiful and I love the rooftop basketball court. I wouldn’t say it’s competitive, the floor is made up of these tiles that does not exactly simulate a realistic basketball court. Still enjoyed it, though. Playing basketball with a view is very hard to find. The white room was super clean, and well organized.
I believe they have complementary towels you can use while you’re here, and I thought the locker rooms and bathrooms were very nice and clean.

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★ 5

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★ 5

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★ 4

Pretty spacious gym. There are a lot of steps to go between workout area, so if you're trying to be particular with what you're using and you're doing time circuit training, it could be a bit much. But I appreciate that it's not too busy in the morning.

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★ 5

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★ 5

Very impressed by this gym. A roof top basket ball court and a game room with a wine bar made it very unique. Only reason I'm not a member is because i need a pool and 24 hour access and the downtown facility does not offer either. The gym was clean and the staff was friendly.

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★ 5

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★ 5

One of the better California fits. The only thing is they close a little early.

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★ 5

Where you guys park your car?
I love this gym but I don’t know where to park my car because I can’t pay $6 everyday for parking garage I’m student.

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★ 5

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★ 5

Great gym, awful hours. Should be open 8am-8pm at the very least.

Edit: They expanded their hours from 8am-7pm. 5 stars!

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★ 5

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★ 5

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★ 5

very clean, useful, convenient gym

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★ 3

I LOVE this gym.

But The hours are Horrible!!!

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★ 5

It's large and spacious with plenty of natural light. Lots of equipment. Clean locker rooms. Parking validation at the garage around the corner and also indoor bike racks. What's not to like?

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★ 5

Top quality gym at a reasonable price.

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★ 3

Excited they are back open again after months of saying they would be open in a few months, but these hours? I work downtown and want to be able to knock out my workout in the morning. Previously they were open at 4 I believe? Please open earlier for us early birds!

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★ 5

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★ 2

Their hours are a joke. You're a gym, you gotta be open to be useful. Equipment is pretty nice tho

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★ 5

They are OPEN AGAIN!!! FINALLY

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★ 5

Any plans on reopening soon? I work 1 block away and my office started back in person this month. Please please open up again - I miss this gym!

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★ 5

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★ 5

Curious about the latest update for reopening this location. Other nearby locations are slammed !! Could use the relief from this high volume facility

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★ 5

When are ya going to reopen?

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★ 5

Can't wait for you guys to open back up.

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

I went to the location on my overnight for work, 15 min walk from the hotel, although i had pics on my phone for my work ID and Divers lisc, the staff refused to accept them. Needless to say not traveling 45 min for a piece of plastic. Wont recommend the location to the hundreds of people I work with

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

A good gum? Its ok, but be ready to use the elevator a lot because the equipment are in 5 levels. Over priced, not worth 54$ or 85$. Gets SUPER CROWDED. Theres always an equipment broken.

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★ 5

I love everyone here and this facility is friendly , fun and always great experience. Professional staff but very nice and good!
Sumon

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★ 5

I really enjoy the K street location. The gym is clean and spacious. The roof deck and towel service are awesome and the staff are ALWAYS friendly.

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★ 4

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★ 5

Great location, clean, good equipment, no waiting, and not crowded.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

It’s quiet and friendly. The equipment is in great condition and pretty well organized and clean compared to other locations and other gyms in general. Very spacious so you don’t feel cramped or like you’re in someone else’s personal space. That’s a bigger deal at the gym than people realize. Overall it’s a great spot to work out. Everything you need and then some!

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★ 5

Great Facility and great staff!!

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★ 5

Nice layout and friendly staff

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★ 5

This is a great, quick workout option to dive in and out during the work day. I take a pretty consistent lunch break around the noon hour and, since I'm focused on cardio right now, I'm happy to say that there is always good access to an excellent exercise machine and environment. Staff is busy at lunch but still friendly and mostly willing to help. I get everything I need for midweek workout at this gym.

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★ 5

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★ 5

I love California Family Fitness, and the downtown location is always clean, well-equipped, and the staff and people there are friendly and helpful.

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★ 5

I find that CalFit on the K St. Mall in downtown Sacramento is my favorite Gym. They have wonderful instructors. They are very knowledgeable and helpful, they will help with assessing your physical health and help you achieve your goals. At 75 years of age, I needed to regain muscle mass and flexibility. There in a lot of excellent equipment and both a steam room and dry sauna in the locker rooms. I highly recommend California family fitness for all ages.

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★ 5

I have been a member at Cal Fit for many years and the downtown location is by far the best! The three levels offer lots of space and NEW equipment to use. The staff is always friendly and even though I've never taken the group personal training, I usually workout around the same time as them and everyone looks like they are getting their money's worth. The smoothie bar is fire. You can use your checkin points to pay for them so its a win win! Sometimes the crackhead bums outside can be a little worrisome but for the most part they leave you alone.

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★ 5

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★ 5

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★ 5

Best Gym Ever!

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★ 4

It has very nice equipment.The Staff is cool.It's clean and I think the people in/from Sacramento will like it.But...I'm from Los Angeles and NOT gay, so i just don't like the Vibe here in the gym or the City.Your experience may be different then mine.Check it out.

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★ 5

I'm Active Duty Air Force, I've been coming to CalFit Downtown for 3 years now. This exact location was my first ever Civilian Gym, I am very glad I came here first to set the standard for me. The facilities are always kept up. I'm a happy customer.

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★ 4

I love this gym I go all week at lunch and on Saturday’s around 1pm and it’s not too full. I wish they had a pool that’s my only complaint.

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★ 4

Good location. Mostly clean with great staff. One of my favorite gyms in SACRAMENTO

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★ 1

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Very clean and cozy location! Equipment is great and the staff is friendly. The view from the top floor is amazing!! Love having my Cal Fit membership!!

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★ 5

Great space for a good workout with tons of equipment. There's also a heated pool, basketball court and an area the kids can play.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

The gym is beautiful. Really clean.
The guy who signed me up, Brian I think, was so friendly, answered all of our questions, and didn't try to sell us a bunch of stuff we didn't need. He knew all about the specials we got for working for the state and always says hello when we come to this location to work out. Employees like him are the reason we come to Cal Fit.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

Terrible staff, worst customer service. Be careful about $275 ETF. Beware and stay away from CFF

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★ 5

This Cal Fit is one of the best, the only thing it's missing is a pool. The facility is new and clean. Staff is friendly and helpful. Never over crowded. They have 2 Cardio Theatre rooms where they will put on a movie on a big screen with cardio machines in the room. The lightss are dimmed a little in there and they are sound proof rooms. I think it's a wonderful idea! They have a really nice basketball court on the roof of the building, Plus a lounge area!!!! Just a really nice, well designed gym.

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★ 5

The new Cal Fit downtown is awesome! The staff is great, the machines and workout equipment is top notch. Best gym in the Sacramento area.

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★ 4

This place is awesome, it's convenient for me because I live in downtown and they also validate parking for two hours!

Source: Google