★ 5

So many great pieces of equipment, great classes, a pool, and kind employees. Definitely recommend!

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★ 5

This gym has been a game-changer for me as a parent! Here’s why it stands out:
The supervised childcare is amazing—I can actually focus on my workout knowing my kids are safe and happy nearby. No more stressing about babysitters!
With so many locations across town, I can squeeze in a session near work, home, or even between errands. Total flexibility!
From kid-friendly classes to welcoming staff, it feels like a community—not a "hardcore-only" space. My whole family feels comfortable here.
The sauna, steam room, and massage chairs after a long day are EVERYTHING. My go-to reward after work—I leave refreshed, not just sweaty.
If you’re a parent juggling it all (or just want a gym that gets real life), this place gets it. Worth every penny!

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★ 5

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★ 5

Pocket Club is a nice large facility with lots of equipment and a variety of classes.

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★ 5

Friendly staff. Well equiped.

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★ 5

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★ 5

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★ 5

My experience at In-Shape has been nothing short of amazing, and one of the biggest reasons for that is Jay at the front desk in the mornings. Every time I walk in, he greets me with genuine warmth and positivity, which always sets the tone for the rest of my workout. Jay is incredibly respectful, professional, and approachable — he makes everyone feel welcome the moment they step through the door. Whether it’s remembering members by name, offering a friendly smile, or helping answer any questions, he goes above and beyond to create a comfortable and uplifting atmosphere. It’s rare to find someone who consistently treats everyone with kindness and respect, and Jay does it effortlessly. Starting the day with such a positive interaction really motivates me to keep coming back and makes the entire In-Shape experience even better. His attitude truly reflects the values of the gym and plays a huge role in why I enjoy being a member there so much.

Source: Google

★ 5

I really enjoy the positive energy at the gym and the warm, welcoming feeling I get every time I walk in. The staff is always friendly and smiling, which makes the experience even better. They have some of the best personal trainers who are always ready to help and answer a variety of questions. Overall, The Pocket Gym is one of the best places to get in shape!

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★ 5

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★ 5

Love the staff. I wish personal trainers could be more affordable. But great facility in general

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★ 5

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★ 5

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★ 5

The experience that I have at shape gym is one of those moments where I can feel good about myself there are gym sessions that is very therapeutic and helpful to me coming back from a injury.

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★ 5

I like the range of equipment, and that they’ve extended their hours later into the evening. I also really like that it’s a place where people who are just starting out working out at a gym feel welcome, as well as people who are at an advanced level of fitness.

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★ 1

Tried getting in at 930pm and was told you can't let anyone in because you close at 10. Is this a new thing ? Am I not allowed to still get a last min workout even if it's only 30 min or do you not trust I will leave when am supposed to ?

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★ 5

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★ 1

I recently signed up for a 3-day guest pass at [Gym Name] and was not told that the pass had to be used on three consecutive days. Because my period started, I skipped a day and came back on Wednesday evening, only to be told by management that I couldn’t use the pass anymore since I didn’t come three days in a row.

I was never informed of this policy when I first signed up, and if I had known, I would have chosen a different time to start my pass. I feel this was very unprofessional and poor customer service.

This experience has discouraged me from wanting to come back to the gym at all. I believe policies like this should be clearly explained upfront so customers can make informed decisions. I’m asking that this issue be addressed and that my 3-day pass be honored or reinstated for use at another time.

Thank you for your attention to this matter.

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★ 5

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★ 5

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★ 5

I have worked out at five of the other In-Shape clubs since the merger and the Pocket In-Shape club this is one of the better ones. The management is very responsive and the associates are very friendly and welcoming. The facility and equipment are well maintained. I often see the manager(s) and associates walking through the workout area to dust, clean, or pickup any debris. This is very encouraging to see since it shows they take pride in their facility.

The parking is plentiful and convenient compared to some of the other sites and easy to access.

The classes offered here are very good, although packed, with the studio well cleaned and neat.

The members maintain a friendly but serious workout atmosphere and keep the equipment fairly well wiped down after they are done.

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★ 1

Not worth it for the price, this gym has limited space and weights and worst of all closes at 10 PM on weekdays and even earlier in the weekend. Save your money and go to a cheaper gym with better hours.

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★ 2

Was way better when it was CalFit. Since they became In-Shape things haven't been the same. Over the last few weeks however, a number of staff members have quit. Three are people that have been here for a while. It's getting pretty sad. I hope that they can turn things around before us too late and Guests start leaving.

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★ 5

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★ 5

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★ 5

BEST GYM AND STAFF EVER!!
Very clean and organized!
The number one thing I like about this gym OVER ALL others is the customer service they provide and the STAFF members are just the absolute BEST! Specifically (Michelle, Jenifer, Sebastian and Micky in the kids club). These specific individuals create such a fun and welcoming environment for my family. They always go above and beyond for us. They always greet us with a warm welcome. They are always very nice to my son River. They make us want to be here. I’ve been to other In-Shape fitnesses across Sacramento and the customer service given at this specific location is just next to none. The way that this locations staff members treat their guests makes the worlds difference. They are the best and really create a fun and positive atmosphere to be in.

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★ 5

GREAT club. No complaints! Staff are nice. With the hours were later but I will make it work.

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★ 5

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★ 5

I truly enjoy my visits 5 days a week. I feel at home at Calfit. The group fitness classes are my favorite. Shot out to Pakko for being an awesome Zumba instructor and Jaimie Lee for her Bollyx instruction!

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★ 5

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★ 5

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★ 5

Very cool

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★ 5

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★ 5

Great customer service with employees that I have came in contact with. Have a vast variety of machines targeting array of muscle groups. Locker room is big with decent size lockers. Great shower, bathroom area, and also a sauna room. Gym hits all the needs on the spot.

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★ 5

In-Shape has a lot of wonderful staff. I go to the Pocket location. Lots of machines and equipment and classes to choose from. Very clean too which is important. I feel very comfortable and motivated when I walk in 😃 the trainers are very knowledgeable too and personable

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★ 2

Time shall truly tell;

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★ 5

I enjoy the environment at this location. For the most part it is never packed out and I am able to use the equipment when it’s needed. There is plenty of equipment and space!

Great Job Team Pocket*

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★ 5

The friendliness of the associates makes a big difference to me. They are ready to listen when we have comments about any issue there. It is good, in my case, to see a smiling face early in the morning!

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★ 5

Simply the best

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★ 5

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★ 5

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★ 1

Worse service and communication ever. Do not believe a word the manager or employees tell you. I came in months ago to cancel and was assured a hold was a better option and there would be no penalty to cancel later. After numerous attempts to cancel via my account it would not allow me to cancel and I had to go in. I explained the situation and the manager Jenny blew me off and said too bad that’s our policy read your contract. Rude, unprofessional and I will never join this club again. There is no customer service to call. It’s a scam now and they are not the least bit worried about the customer.

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★ 5

I love it here!!!❤️❤️💪💪💪

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★ 5

Clean, ample equipment, not too crowded unless you go at peak times. The cardio theater is way too dark, seems dangerous.

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★ 5

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★ 3

Has alot of equipment but only has 1 hydro message bed, which is kind of ridiculous for the amount of people who go to the gym. It was also out of order when I did try to use it. Gym hours suck especially how early they close on weekends, ide say 5pm is early.

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★ 5

I've been a member of In-Shape Family Fitness Pocket for several years now, and I can't recommend it enough. The facility is top-notch, with a wide variety of equipment catering to all fitness levels, from cardio machines to free weights and resistance machines. The gym is always clean, and the staff is friendly and approachable, making sure everyone feels comfortable.

One of the things I love most is the diversity of classes available, whether you're into HIIT, yoga, or strength training. The trainers are highly knowledgeable and always willing to offer personalized advice or adjustments to help you improve your technique and reach your goals.

The atmosphere is motivating but not intimidating, which makes it easy to stay consistent with workouts. Plus, the gym offers flexible membership options and convenient hours, making it easy to fit into any schedule.

Overall, In-Shape Family Fitness Pocket is a fantastic place to get in shape, stay healthy, and meet like-minded people. Highly recommended!

Source: Google

★ 1

This place is such a joke! Basic equipment doesn’t get maintained or fixed and they only clean after corporate sends out an email telling members that their fees are increasing. This is so they can look busy and justify the increase in fees. The reason that they give for increasing the monthly rate is to improve the facilities— yet they don’t have a technician to service the place. I heard the same story two years ago, There are often 5 people at the front desk and they do nothing but talk to each other. You’d think they could grab a pump to blow up the 360s or replace batteries in the spin cycle instead of looking at their phones or talking to each other.

The men’s locker room always smells like urine. Good luck trying to get in touch with anyone from corporate. They don’t care — give us your money and move on should be their motto.

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★ 2

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★ 5

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★ 3

Edited to add: points are given/earned when you go in and work out, but only 1 protein drink can be redeemed every 30 days which is really stingy, and limiting when these are points a member earned and these protein drinks are at least $7 each so maybe after membership fees are paid, members can't/don't want to pay $7 per smoothie, it would be much better if redemption can be more frequent, after all, these are our points that we earned.

This ISFF location is most convenient for us to get to, but alas we don't come here as much as another location because the cardio machines tend to be down more here than at other locations. Some of the machines get used a lot and need more frequent maintenance so that's why I think they're broken quite a bit, because they're not getting cleaned (not just surface clean) and maintained as much as they need.

I used to attend the yoga classes here, but they got SO crowded that I don't try anymore, because I can't come 30 minutes before each class just to have a spot. It's unfortunate, because the classes are what CFF and now ISFF advertises as a big perk, but it's very hard to take advantage of that when the demand exceeds the supply of classes in both number of classes offered and the space for the number of students that the class can accommodate. Also the class times are limited (mostly in the mornings when people who work are working since not everyone's retired and have the time flexibility).

Staff is generally friendly here, and they do make good protein shakes from our experience, but sometimes there's only 1 or 2 staff for the whole gym and they have to pick up where the part-time only janitorial staff (there's not a full-time custodian here, but what looks like 2 part-timers who both only work about 4 hours each) leave off, so they may not have time to be attentive to members' needs or questions. This probably also explains why I've seen huge stains on machines where members have poured sweat like buckets of water especially on the stairs-steppers and elliptical machines, and then they either do not wipe up after themselves or do a cursory wipe and so sweat stains these machines and I think also drip into the gears and machinery parts of the equipment and then they break and are in disrepair for weeks to months.

The locker room at least the women's is usually quite clean, which I appreciate, I've not seen the wet floors, yucky stains, or messiness here as I have seen at the 2 Elk Grove locations (Bond and Laguna) and especially Natomas (super wet and yucky), but the sauna is co-ed and usually crowded, so I have never been able to use it. The kids club is quite nice for the about one-year that my kids went regularly 3-4 times a week, although the times were limited (only a few hours each afternoon/evening) and not available at all on Fridays or the weekends.

This location is a bit sketchy after dark, due to the neighborhood surrounding becoming less safe, unfortunately, so we try not to come late and have to leave in the dark. The parking lot theoretically should have enough spaces, but we've found during popular times there's usually not spaces close to the gym and have to park far towards Chase Bank or towards Dollar Tree. The parking lot may not be the safest, so be sure (like everywhere else, but especially here) to leave nothing visible in your car and double check that you've locked up. There are several eateries and a coffee shop close by that are all quite busy, and those patrons may not be friendly in the parking lot, so beware, not to mention I have to say there's been some aggressive driving/parking by gym members here too.

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★ 5

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★ 5

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★ 5

The in-shape on Pocket is surprisingly very clean. I say surprisingly because it's not in the best neighborhood so when my husband and I, along with our kids that we drop off to child care, when we walked in, we were shocked and very happy how clean it was.

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★ 5

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★ 5

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★ 3

It’s a nice gym but the customer service isnt so great the workers complain about making the protein smoothies at the smoothie bar , isn’t that part of your job and your complaining about having to do it? I shouldn’t have to feel bad about getting a smoothie especially if that’s literally part of there job.

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★ 5

Like the variety of cardio machines and lots of upper body muscle machines. Especially love the sauna was clean and quiet during the weekday afternoon hours.

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★ 5

Clean, spacious. Friendly staff.

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★ 5

So many locations

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★ 5

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★ 1

I love working out here with the newer equipment. Customer service on the other hand needs improvement.
Why wouldn't you allow long standing members to pay for a one day pass to drop grandkids off at daycare? We've been doing this for years. They're trying to get more money by having us add her to our account. Why would we put her on our account when we have her periodically for visits? We're retired, we don't have money just to donate to In-shape.

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★ 4

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★ 4

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★ 5

Cooler in Spanish

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★ 4

Be selective about your workout time. Before 3 is the best time. After that it gets busy and most of the equipment is not available. Staff is friendly.
It's been about 4yrs now and Cal fit is now in shape. I think the merger has done them well. Fresh look and a lot of new faces. It's still better to workout before 3. After 5 forget it. The Place can be packed. However That's a good thing because people are taking care of their bodies to stay healthy and fit.

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★ 5

Pretty awesome

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★ 5

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★ 5

Nice place to work out.

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★ 3

I arrived at the gym today to find it closed early (memorial day). It would have been nice to know what time the gym was closing today (via: member e-mail, updated hours posted on Google, etc.). If I had known I would have gone earlier. Instead, I had to pay for a day pass at 24-hour fitness. 🤨
In the future a mass e-mail to members would be appreciated!

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★ 5

The staff is great. The cleanliness is excellent and the machines work really well.

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★ 4

Great location. Just wish they were open for more hours.

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★ 5

The California Family Fitness facility has a really friendly staff and a variety of equipment available for members to use.

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★ 4

"I absolutely love my California Family Fitness membership. It's truly top-notch, the cream of the crop. I'd give it four stars, only wishing they offered me a senior rate."

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★ 5

Surprise cancelation of my membership. 😭

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★ 5

Great club they have everything you need for a great workout and much more

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★ 5

Great gym if you have a family and need staff to watch your young kids while you work out. It's not so great if you need out-of-normal business hours access to the gym, though.

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★ 5

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★ 4

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★ 5

Kai has been instrumental in the healing of my back inury and building the my muscles back.

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★ 5

Very clean and friendly staff 😆

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★ 4

Friendly staff, plenty of free parking, usually not too crowded. Main downside is some key machines have been broken for 6-9 months and you get machine hogs.

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★ 4

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★ 5

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★ 5

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★ 5

Very good & fresh food!

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★ 4

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★ 1

Place is a cold and uncaring business. Do yourself a favor and join Crunch gym that charges less than 1/8th what this cash grab place is charging without family fitness’s ridiculous down payments, and is giving the first month free right now. Not to mention Crunch gym values Integrity unlike this California Family Fitness. The machines are always dirty, as hardly anyone wipes them after use and the workers at the gym stay at the front on their phones all day. This doesn’t seem like the type of people I like to do business with. I prefer human decency and cleanliness in business operations. Especially Gyms. Not to mention this gym is ridiculously overcharging thinking they are as good as a 24 hour fitness. Even that corporatized gym is significantly better than this Family Fitness. The other gyms are worth the drive, you have been warned.
Respectfully,
Neighborhood Army Vet/
Former Loyal Member

Source: Google

★ 5

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★ 4

***I am only putting 4 stars since memberships can be pricy! The gym, however, is very clean and well organized!

I had a personal training session with Omar and it was extremely uplifting.

I am overweight and had done research on my own on how much weight I absolutely HAD to lose, but Omar explained to me how the amount I found was the total amount of fat I had and if I lost all of it my body wouldn’t be able to function. He explained what body fat percentage meant and how it worked very simply and was very patient in explaining himself.

I also had a question about discus or shotput rings in the area and he recommended “Scottish Highland Games” in Modesto!

He explained how to do certain stretches, deadlifts, triceps extensions, and squats with correct form and explained what specifically I had been doing wrong.

Omar was very kind, encouraging, and friendly and I would 100% recommend at least trying out personal training here if you have the opportunity!

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★ 5

I've had several gym memberships through the years. I never felt comfortable, welcomed or connected so I gave up trying. BUT I LOVE the Greenhaven Cal Fit! From my first call to inquire about membership, to the one on one session with Omar and staff I knew this was the perfect environment for me! I now feel knowledgeable about my workout plan and look forward to going to the gym. I am excited about my physical fitness and optimistic that this time I will stick with it. I referred two friends who are now members. Thank you Cal Fit Greenhaven!

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

Home gym, good vibes, good people.

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★ 5

The best

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★ 5

The yoga class Sunday morning is the best way to start me up. Just the right combination of relaxation and exertion. Instructor Jill's attitude is kind and encouraging, never critical. She also has a wonderful sense of humor and is clearly competent and truly wants to be there.

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★ 5

Clean club

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★ 1

When I first signed up the persons helping say there is a deal going don’t have to pay the first month. But as soon as I signed what do you know took a first month payment instantly. Then when my one year was up instead of encouraging me to stay with either keeping the same price for month to month they raised it to 99.99 wow talk about keeping a customer shoot it should atleast drop a few bucks right. But if they are hurting for money that bad. They don’t need my business. Also did not even notify me to resign or not just pulled money out my account until I noticed it to call them.

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★ 5

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★ 5

Great for the family

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★ 5

The atmosphere is wonderful at this location. The employees are really nice and very helpful here too.

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★ 5

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★ 5

Joined Cal Fit after years at 24 Hour. Such a huge difference! I go almost every day now! There are so many fun classes to take, plenty of equipment to choose from and the locker rooms are so clean and nice! Wish I had made the change a long time ago. Cal Fit is such a great deal for all the options I get at all the different clubs.

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★ 4

New equipment, very clean

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★ 5

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★ 5

I'm going to get a membership soon

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★ 4

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★ 3

Cool spot needs better cleaning

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★ 2

I feel like the price doesn't match the facility. The weights are scattered and scarce. It's an ok gym when there's not many options around.

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★ 5

Really good cause they are nice and friendly

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★ 5

Excellent service and great folks! Very good sanitize system with great solution for everyone involved in a good healthy care plan Gym!

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★ 5

This gym is GREAT! The staff in the front like Phoenix and Jenny are the best at welcoming everyone in and making them feel like home. The facilities are kept clean and the equipment is always squared away with a good culture of people actually putting back the weights they use. Come back here every time I’m in town

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

Decent sized gym, equipment is well spaced so it doesn't feel crowded. Friendly staff.

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★ 4

Clean. Staff is helpful. Classes are good.

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★ 5

My family has been members of this gym for over 20 years. The child care center is good and the personal training coaches are very encouraging.

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★ 5

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★ 5

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★ 5

Wednesday morning 930 Zumba was excellent with new instructor Chantel! The music was really good. She has good workout routines and I had soooo much fun!

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★ 1

I am really disappointed with my experience here. I experienced a lot of confusion from the initial sign up to cancellation. I also found the gym to be in disrepair at one of the locations. Definitely did not feel valued or heard as a consumer. Absolutely would not recommend.

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★ 5

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★ 1

My husband and I were treated very rudely by the girl working the front desk the morning of Sunday, 8/21/22. We were there to tour the facility as we are new to the area and looking for a new gym. We will not be returning; please train this girl to smile, be welcoming, say you’re welcome and to not be dismissive. Very rude and unprofessional.

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★ 5

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★ 5

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★ 5

I just signed up today after years of being out the gym. Tim helped me through the process of signing up. He was professional and personable and made the process smooth. The two young ladies in the kids club were very warm and welcoming with my 2 year old. At first he was shy but warmed up quickly with their help. The club was clean with a variety of workout equipment and a HIIT zone I'm excited to try. It was also cool to see the trainers on the floor. Great atmosphere! Thank you Cal Fit!

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★ 5

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★ 5

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★ 5

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★ 5

It’s a nice place to workout, employees are really friendly and it’s very clean

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★ 5

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★ 4

As of recent changes made to improve cleanliness and opening hours as well as the fixing and upgrading of various equipment, I have elected to upgrade my original rating and give it one more star.

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★ 5

Antonio is a outstanding and excellent manager. He was able to help us save money being on a family plan. Always being helpful. The California Family Fitness on Florin Road and Freeport Blvd is kept clean. Antonio is always doing his inspections and cleanup rounds through out the fitness center. Rest rooms are clean and orderly. Fitness equipment are in good working safe condition. His staff is very friendly. Greeting each member entering and when leaving saying enjoy your day. All done with a great smile. They take a lot pride being at work. This makes our work outs enjoyable and the rest of our day feeling more energetic and being in a happier mood. Helping us complete our health goals!
Thank you

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★ 5

Famili place

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★ 2

It's overpriced and over rated was sent an email saying April was on them so I went to sign up and he asked me for $74 have people lost there minds last time I checked free didn't cost idk

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love this gym has everything I need a multiple locations. My main gym on florin is definitely been my favorite customer service wise especially the manager that works with memberships! Thanks you

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★ 5

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★ 5

This location is my favorite Cal Fit in Sac. There is a great variety of equipment, especially plenty of isolating cable machines, which allow for efficient, targeted reps.
The functional training area is my favorite and there is more than enough for a complete workout without touching an actual machine. The medicine ball, TRX, and bodyweight training is great for improving flexibility, agility, and coordination, as well as spicing up more traditional weight training.
The locker room and sauna facilities are more than sufficient and kept quite clean.
The staff is friendly and trainers appear to know what they are doing (also utilizing the functional TA for previously mentioned benefits)

My only gripe with this location is the lack of basketball facilities, even a half court. However, the rest of the gym makes up for it, especially compared to the inadequacies of other locations nearby that do have a hoop.

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★ 5

Great selection of equipment

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★ 1

There are a lot of machines out of order and it seems very understaffed. Sometimes when I walk in, there is no one at the front desk, just a post-it note saying to check myself in. The hours are ridiculous too, with them closing at 5 pm on weekends and 7 pm on Fridays. That's when i have time to go to the gym!!

I am trying to cancel, but they also make this EXTREMELY difficult. I've called several times, been told the manager is busy, but will call me back. He NEVER CALLS BACK.

If you're thinking of joining, don't bother! Save yourself the trouble of broken down machines and non-responsive staff that refuse to take your call so that you can't cancel your membership when you want to. I am so disappointed with the level of service and will never join calfit again.

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★ 4

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★ 3

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★ 5

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★ 4

Small location but enough to get a workout.

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★ 3

Great facility, just to expensive for a few workouts a month. You k ow it's high when they don't tell you the price in advertise.ents.

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★ 5

Good gym, convenient, younger crowd

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

I love the exercise classes they offer, they really help motivate me to workout and reach my goal to lose weight and get stronger.

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★ 5

🤑🏊‍♂️

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★ 5

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★ 5

Elisha Shaffer and I were at a hot tub nearly every day whether it be in Chico or in Elk Grove at the family fitness center or at the Best Western Galt wherever they had a hot tub we were there! CFFC is such a lush and Wonderful gym!!

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★ 5

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★ 5

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★ 3

Gym members are not cleaning.

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★ 4

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★ 5

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★ 5

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★ 1

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★ 1

You owe my friend over 400 dollars in charges. She has been attemting to cancel for
MONTHS. Was thinking of getting a gym membership after the pandemic. Thanks for helping me narrow my selection down.

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★ 1

Wish I could leave less. Negotiated a freeze due to Covid job loss. They fired up membership dues at full price knowing they're offering less than half the gyms, and well under half the resources. Head office NEVER answers the phone. They took 109 dollars out my bank account without authorization. It is very hard to cancel.

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★ 2

Try to force me to come back during corona. I am elderly with health issues and black

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★ 5

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★ 5

Our lives have truly changed... so hooked and very happy... thanks you Kai and Jennifer

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★ 5

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★ 5

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★ 5

Nice gym, cool staff, always clean and thanks to Ms. Rona it's not packed anymore.

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★ 5

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★ 5

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★ 3

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★ 5

Have the best service the best employees an amazing class
And is very clean!

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★ 3

I liked it.

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★ 5

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★ 4

I really love the vibe and layout of this gym compared to the others I've been to. Would be a 5 star rating if they had a pool and indoor track tho

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★ 1

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★ 5

Great for the whole family! Child care steam room sauna group fitness classes free weights weight machines. Everything you need to reach your fitness goals

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Great place to workout with a variety of equipment and classes.

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★ 5

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★ 3

Source: Google

★ 5

My CFF exercise experience was Very enjoyable! Especially they have separate SPA Room at lack room, that make my SPA experience very relaxing! The environment was clear, organized also!

Source: Google

★ 5

Source: Google