★ 1

Like other comments I was fully charged for the Month of July during pandemic lockdown and have been trying to contact this Pacific Grove branch for MONTHS, very disappointing and not professional. I'm not gonna stop until I get a full refund, disgusting to sneakily charge people during a pandemic lockdown. (been on hold for 40 minutes now by the way)

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★ 1

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★ 5

Very cozy small gym.

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★ 5

Love this gym. Peaceful, quiet atmosphere. Very clean. Equipment always functional. Super friendly and helpful staff.

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★ 5

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★ 5

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★ 1

Too small to get a full workout in.

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★ 5

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★ 5

It's in Pacific Grove. That's star 1. It's not as big as other gyms; however, there is sufficient equipment to get a good workout. That's star 2. The manager (Kelsey) is super, and has been very accommodating to my needs. That's star 3. The staff is terrific. Great humor, friendly interface and always helpful with whatever needs I have. That's star 4. The facility is in tip top condition, inside and out, with plenty of parking (newly asphalted), facility kept in spotless order, and a family-owned feeling that larger gyms can't match. For me that's star 5.

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★ 5

The InShape gym in Pacific Grove is is clean and well managed by Buck, who is always friendly and helpful.

Kyle H. is an awesome trainer. He has made a huge difference in my strength and overall health. I started working with him ~2 years ago when I had to recover from my second hip surgery and my body was out of alignment from the years of bone-on-bone related pain. I have been training with Kyle two days per week for an hour each time. Kyle is always bringing in new exercises to keep thing interesting. I consider this training to be an investment in my health-- better "health insurance" than paying for traditional health care. Kyle walks the walk, he is an impressive athlete and is in amazing shape, setting a great example of what to do and his own workouts are an inspiration to me.

Today I am in the best shape of my life. At 68 years old, I am leaner, stronger and more flexible than I have ever been. My appearance is far younger than my years. I went to my 50th HS reunion last week and my classmates told me I looked like I was at the wrong reunion. I credit much of this to Kyle, who not only makes sure I am advancing in my weight training, but is always sharing new information on health and nutrition. He is always learning, taking classes, reading and sharing the new information with me. His constant guidance and motivation have made an enormous difference in my life.

Even though I have moved from PG to Carmel, I travel to the PG InShape because Kyle is there to help me keep my health, strength and vitality the best they can be. I can not speak highly enough about this impressive young man.

Source: Google

★ 5

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★ 5

Great staff. Clean facilities at all their locations. And the equipments gets the job done

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★ 5

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★ 5

Exceptional! In-Shape Health Clubs are currently throughout California. Each are unique with different amenities depending on size of the club. The mindset of the staff are positive and are constantly seeking improvement.

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★ 5

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★ 5

Great staff and Manager. Buck works hard to make this small gym a nice place. Always clean and equipment well maintained.

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★ 5

The staff here are very friendly Buck the manager is a great guy Kyle is a very knowledgeable and great trainer for people of all ages I would recommend this club to anybody

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★ 5

Great place to get in-shape, clean, friendly & helpful staff & personal trainers.

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★ 1

$16 for a day pass. Outrageous. Just looking for a good gym while on the road.

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★ 4

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★ 5

Moving from the palm desert where I had the choice clubs to go work out I was disappointed when first moving to this area because of the lack of gyms . Thankfully in shape didn't let being one of the only gym's in town sour their business practice. Their customer service but most of all the cleanliness of the gym is great I couldn't recommend them enough.

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★ 4

Pretty good place to work out in. The only con I see is that there's only 1 squat rack so you'll have to wait for your turn on a heavy traffic day.

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★ 5

Today I went to the in shape in Monterey for a history payment, it was the worse experience ever. Something so simple! Last year at this location (Pacific Grove) my experience with getting a payment history was so smooth the person was so nice. I can tell the difference in customer service pacific grove has friendly staff

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★ 5

This is a very good gym

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★ 5

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★ 4

Small, friendly, well-equipped, clean, helpful trainers

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★ 4

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★ 5

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★ 4

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★ 5

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★ 3

Women's locker room has two showers with only one good one. The other shower is too small with a shity shower head and really bad water pressure. Women wait in line to use good shower. Makes me feel rushed and annoyed.

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★ 3

Small but solid gym. If you need a no frills workout, and don't mind a smaller location this is fine.

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★ 5

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★ 5

Buck the manager is the best!

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★ 5

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★ 5

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★ 5

Small establishment. Just enough free weights to get the job done. The staff is great. The manager Buck is extremely welcoming. The rest of the staff Bella, Roman, Elena etc are great.

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★ 5

Great staff, super friendly. Work out facility is in tip top shape, bathrooms clean, and all machines accessible at most times

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★ 4

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★ 4

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★ 5

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★ 5

Anyone rating this gym between one and three stars is probably out of shape, and doesn't allow for modifications to his or her workout routine to accommodate for standard gym-traffic and machines OCCASIONALLY being unavailable.

It's PACIFIC GROVE—if you want more equipment, go to the In-Shape on Fremont St. But there's way more traffic at that gym and you often have to work around others' routines to get the machine/equipment you want.

The staff at this gym has been awesome since I first went here nearly five years ago. My guess is that the people who don't get along with the staff here aren't very friendly people. If you have worked in the customer service industry, you know the type of people I'm talking about.

This gym has everything you need to attain your goals.

Source: Google

★ 3

Source: Google