★ 5

Not crowded usually

Source: Google

★ 1

Lynn I spoke to Lynn on the phone I called with a question I said whatever you do please hear me out listen to me and then please answer the question She kept jumping in telling me she knows why I'm calling and I kept telling her No no no no no no no no no no no no that is not why I'm calling, that is not why I'm calling, That is not why I'm calling, she's very cocky, nobody has trained her, She sounds like a little kid, she's not professional, she's not polite she's not respectful, When somebody calls in with a question it's time to shut your mouth shut it shut it shut it then Listen, and then after you hear the question then that is the time to answer Not before.... Not when you don't know what the question is but you won't know unless you listen You must listen, the employees of the YMCA must Listen listen listen listen.... This is a god-awful company

Source: Google

★ 1

Zero transparency on when they’re gonna charge you more for their monthly rates. For reference, I started my membership early last year for young adult rate of $45. I still fall under their young adult range. I have had several price increases, but the last straw is now being charged 60. Zero upgrades to facilities, classes, etc. no emails were sent to me communicating I’d be charged more. Plus they’re closed Sundays, early AF on Saturdays so it’s just not worth being priced out. Keep in mind that the price you sign up for can be changed at any given moment without warning. Also, one of the trainers here is creepy and has a staring problem.

Source: Google

★ 5

Great classes and instructors, membership required.

Source: Google

★ 5

Excellent food.

Source: Google

★ 5

Source: Google

★ 1

Almost zero customer service to fix even the smallest of things that get broken in just normal/routine use in the facility. There actions or in actions speak volumns that they just don't care about there members. No one seems to be in charge since nothing ever gets done. You should strongly consider other gyms if you are in the market for someplace to work out.

Source: Google

★ 5

Source: Google

★ 3

So frustrated that they can not keep pool functioning !!
Chemical imbalance, broken heater time after time!!! Why so many problems?

Source: Google

★ 5

Source: Google

★ 2

I can speak for the whole facility, but the swim lessons- I will not be doing here again. The teachers do not seem skilled and my daughter did not progress. We had much better luck at Kroc center and other place.

Source: Google

★ 1

I was promised a refund and credit after a canceled swim class and horrible swim instructor. After weeks of no credit or refund I’m disputing with my bank. Stay clear of this fraudulent YMCA and the horrible swim team.

Source: Google

★ 4

Smaller YMCA, with outdoor pool only. Very well used, with very friendly staff. Only drawback is the parking can be tight, as they share the parking with the pickle ball courts and sports area.

Source: Google

★ 5

Very nice, friendly and clean.😊

Source: Google

★ 3

While the staff and classes are great, their parking is BAD! No spots available to park even if you show up 15 min before class! This is no good.

Source: Google

★ 5

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★ 4

The gym is pretty good for exercise, we found the "Diversity" statement they have posted in a few places sort of hilarious, looks like it was dictated to them by some progressive activist group.

Source: Google

★ 5

I love this YMCA! Best location, very clean and super friendly staff!

Source: Google

★ 5

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★ 5

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★ 3

Nice facility but the hours are terrible. They need later evening hours for working folk.

Source: Google

★ 5

the cleanest YMCA facility i know of. Also i lost my wallet and it was returned with every last penny intact. Clean towels always provided. i highly recommend John A Davis Family YMCA. allan r haller

Source: Google

★ 4

We love this location but please! We need the kids watch open again. This is my only time and opportunity to have a best work out! Lol..

Source: Google

★ 4

the trainers here are really amazing!

Source: Google

★ 4

I like the weight room and there’s plenty of cardio machines. The pool is nice and the locker rooms are well kept. The only thing missing is a sauna or steam room

Source: Google

★ 1

I am also trying to stop my membership at this gym. The pool was closed over Thanksgiving break and the pool and workout facility was closed over the Winter holiday. All the while, I was paying for them to be closed while I have extra time to workout and the desire to be healthier. It was my goal to maintain my weight loss over the holidays and so I learned how to workout at home using YouTube for free since the gym I pay for was closed. The staff actually turned me away at the door twice in this process and suggested that I drive to a location in Santee during this time but it is inconvenient to drive that far from my house. How is this promoting a healthy lifestyle? Like most people, I have a very demanding schedule so when I make time in my day to workout and I have paid the membership, I expect to exercise and not be turned away. When I did go to another location and I went through the front door, the staff there asked me to wait because they said I had an NSF charge- which is completely ridiculous! They did not apologize for the accusation or for detaining me at the front door - that was the City Heights location on El Cajon Blvd. The only reason that I did not gain weight was because of my own determination. When I went into the La Mesa YMCA when it was finally open again, I didn't give them 10 days notice to cancel, I gave them 9 days and they still couldn't cancel and charged my account again so I'm stuck. No one even apologized for the further inconvenience. So that I don't waste my money, I am forced to drive out of my way because I don't want to continue to deal with this incompetent staff. They sure could charge my account immediately when I set up the membership but couldn't cancel it within 9 days. DO NOT JOIN THE LA MESA YMCA- you are better off on your own!

Source: Google

★ 1

I’m looking for a new place to work out. I get off work at 7 am and would like to work out before going home. The two people working at the desk wanted to second ID me- like my photo on my ymca is not good enough. I guess I’m not white enough to be trusted to be the person on my ID. Awful treatment won’t be coming back here.

Source: Google

★ 1

Unwelcoming atmosphere.

Source: Google

★ 4

For working out, swimming, and playing basketball, this place rocks!

Source: Google

★ 4

Many classes and a clean environment but an outdated facility with limited operating hours.

Source: Google

★ 2

This YMCA is very small, with not too big of a selection of weights, and workout space. In addition, they only have one stair master, but a ton of available treadmills and stationary bicycles. The stair master is always in use when I'm there, and it's frustrating to not be able to use it, since it's my main form of cardio due to my knees. The staff is friendly, but this is not worth the high monthly cost. Most likely will be switching gyms soon.

Source: Google

★ 5

Source: Google

★ 1

My roomie and I are currently looking for a place to become members for regular workouts. Very impressed by the professionalism and warmth in an initial phone conversation with a woman named Judy about their amenities, and class schedules–I had high hopes that this YMCA would be an ideal place to join. I visited last week on a 2-Day Pass, with the intent of taking my daughter's to use the pool, and at the same time, tour the place and hopefully, sign-up. To our dismay, we were told the pool was closed for maintenance, but to call the next day because it would more than likely be open. Sabrina took us on a tour of the facility while we were there. She was friendly and informative and I was further impressed with the competency of the staff. The place is smaller than other YMCAs, but nestled in a nice, peaceful area, at the end of a solitary road behind the Seau Park. It appeared clean, and there was ample parking available, and wasn't crowded when we were there. There was a good number of gym equipment, and comfortable areas to work out. We returned the next day and again received a professional welcome at the front office. I was convinced to join and intended to register before we left, after our swim. I wasn't so convinced after our swim though. Firstly, the lifeguard on duty hollared out to my daughter, as she swam past the 4'6 mark of the pool, "Young lady! Stay on this side... (motioning right with her hand towards the shallow end where my younger daughter and I were) You can't pass that point." Confused and startled, my daughter swam back towards me. Having read the rules on the second page of their pool schedule posted online, and also given an exact hard copy of it when on the tour, to my knowledge, their facility's rule as it should apply to my daughter's is "Ages 7-12: may use the aquatics facility with guardian, or if the guardian is located in the facility. Guardian must check the child in to the pool." No where does it restricted space to a quarter of the pool area (half the length of the pool was divided into 2 swim lanes and the other half was divided into 2 parts, in which my daughter was further restricted access to). My daughter, who is 12, may look younger than she is because of height, but she certainly looks older than 7, has been swimming since she was 4, and if observed for a minute, was clearly an able swimmer . Furthermore, the lifeguard didn't ask her her age, or see if she could pass the "swim test" as stated on their same pool regulation as their way of gauging a swimmers ability to be left unattended. She was denied use of certain areas of the pool, no reason or rule given. Note, aside from one other swimmer (who was using one of the sectioned off swim lanes) we were the only ones in the pool. The lifeguard didn't deem my daughter able to swim in the area provided, but she later considered her a good ebough swimmer to ask for her to position the floating line that she wanted in place to constrict her swim area to so she wouldn't have to get in the pool herself and get wet doing! If my daughter wasn't so welcoming of the challenge, I would have left right then. Also, lifeguard shift was changing so I thought I wouldn't have to deal with anything more. Wrong. As I was poolside aiming downward and snapped a photo of JUST MY girls as they floated together, the life guard yelled that there was no picture taking allowed. The swimmer in the swim lane, who apparently was a long time member for years, even questioned the directive as we both were under the impression that their rule was, as it reads, "PHOTOGRAPHY
To protect everyone’s privacy, we ask that you refrain from taking photos of the pool. If a photo can be taken in a manner in
which only yourself or your children are in the frame, you may take photos. During swim lessons, we ask that you only take
photos on the last day of class in the aforementioned...." I even mentioned having read the rules, but the lifeguard wouldn't listen. Disappointed and disgruntled, I packed us up and left.

Source: Google

★ 1

If you are a swimmer--DO NOT COME HERE! The staff is completely incompetent when it comes to the pool. It is not a one-time thing. This week alone, their pool has been closed 3 days out of 4, and the weekend before last I spent 45 minutes driving around East County to find a Y whose pool WAS open because they couldn't give enough notice that they were closed again. I have been a swimmer my entire life, and not only is this pool one of the most poorly maintained I have ever seen (never vacuumed/cleaned, they FORGET TO ORDER CHLORINE, and the jacuzzi has ben under construction for over TWO YEARS because they can't get their act together) but they treat swimmers like second-class gym members and our complaints to staff and the aquatics director fall on deaf ears. Once, the pool was closed for 3 months (after telling us it would only be for a few weeks) and even though I am signed up for text notifications, they usually come in the middle of the day, very late notice (I am a morning swimmer) and vague--along the lines of "we SHOULD be open but just call tomorrow in case we aren't". Many times, the lifeguards don't show up (at least two have to be working for the pool to be open) and one time they called in a replacement who then announced to his coworker in front of the entire deck that his certificate had expired that day and he shouldn't even be working! When swimmers have complained to the lifeguards about the pool being dirty, or why YMCA staff can't keep the pool open, the lifeguards have made rude comments in reply, along the lines of "well I can kick you out of the pool now and clean it". One time, the only way us swimmers were able to convince the staff to vacuum was by threatening to call the health department.
The showers are old and since you can't control the temperature, there are days when they have been very cold and there's nothing we can do about it. My broke high school's pool from the 60s was better maintained and open more often than this one. THIS IS UNACCEPTABLE. Since joining the Y, I have not been able to work out as much as I would like. Many have mentioned that this Y in particular has a "culture of laziness" and that would certainly explain why they try to skate by on doing the bare minimum and take forever to get simple things done. The swimmers constantly have to remind the lifeguards to even put out the pace clock. My coworker also tries--TRIES--to swim here with her two daughters, and when the pool actually is open and she is able to get in, the lifeguards will harass her and say that she can't swim with two children at a time, even though both have passed the swim test MULTIPLE times.
I really am thinking of quitting soon--the only reason I have stayed as long as I have is because of the friends I have made here. But this has gone on for too long and I am sick and tired of missing my workout for the day simply because this pool can't be bothered to care.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Big dog friendly field. Tennis courts. Open area great for walking with trees so you can walk in the shade.

Source: Google

★ 5

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★ 5

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★ 5

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★ 4

Source: Google

★ 5

Nice place

Source: Google

★ 1

I would not recommend this place to anyone serious about weight lifting. I was accosted by some elderly employee the first time I grunted while deadlifting. If you have a noise policy, that should probably be mentioned when people sign up or at least posted in the weight area. Also, if it's your first time talking to a new client, perhaps a friendly introduction would be more appropriate than just rudely reprimanding someone who is simply minding their own business. I think perhaps they forgot what YMCA stands for. It's not supposed to be a retirement home.

Source: Google

★ 1

They have not updated their water aerobic classes in years. Only one class at 1030 am which in the summer is dangerous because of exposure to ultra violet light. Pm and Sat classes many times u share pool with small children. They need to think of their seniors more and offer more aqua classes and get good instructors. The rest of the place is very good. Just poor aqua and directors change however remain inefficient and uncaring about seniors.

Source: Google

★ 5

Source: Google

★ 4

Really enjoy going this location equipment is always clean and it it typically never crowded. The pool is also very nice.

Source: Google

★ 5

Almost never too busy

Source: Google

★ 5

It doesn't have the fields that the Santee ymca has, but the staff and atmosphere are excellent!

Source: Google

★ 5

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★ 5

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★ 4

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★ 5

I love the YMCA's its amazing

Source: Google

★ 5

Source: Google