★ 5

Great gym! Super clean, great music and great people!!

Source: Google

★ 1

Good gym nice music. Clean. Overpriced but walkable.

I often workout late and love the flexible hours. Often I workout 20-35 min workouts. Recently the front door often is locked and the employees are off walking around cleaning up prepping to close instead of at the front desk. I have to wait several minutes for someone to maybe walk by, notice me, then look surprised and barely open the door like they don't understand why I'm there. I try to open to the door further to wak in and the look confused like I've done something wrong. My guess is they want to tell me they're all me they're almost closing and want me to leave. It feels terrible to be treated this way. I walk in anyway and feel their eyes on me.

Also when people are working out late they often derack our weights while we are mid set. One curly black-haired black guy even bangs weights loudly to make it obvious to people they should leave. His attitude really is horribly but I don't want to say anything to him to make him single me out or otherwise direct his attitude towards me. My only guess is they're trying to close and wrap up before close so they can leave early. That also sucks.

This seems unacceptable customer service behavior. If your business is open it should be OPEN and gym members should be welcome. If they need to clarify procedures and expectations at night please make that clear to both customers and staff because currently it can be weirdly tense and it makes me want to quit the gym to avoid the glares for using and OPEN business.

Source: Google

★ 5

Beautiful gym

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★ 5

Great gym, really nice equipment, vibes, and decor! Had a nice workout!

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★ 5

The aesthetics of this gym, disgueses the feeling that you’re at a gym, this is not your average gym, clean, friendly, and it smells good

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★ 5

I have been coming to John Reed for the past 2 years and it’s the highest quality gym I have been to with top equipment, lit atmosphere and super friendly staff

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★ 5

Great gym

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★ 5

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★ 5

This gym is so beautiful!! The ambiance, the music, the people, the top of line equipment, the open air windows while on the bikes or eliptical 👌🏽It’s like a community that you want to be a part of. The pool alone sold me, and even writing this review feels like I’m telling all the secrets. 😁 Definitely the gym to be at if you are in the Weho area (I have a friend that drives down from the valley just to go).

Source: Google

★ 5

The gym is very clean and decorated cool which makes for a fun vibe when working out. Staff is chill and nice and they have clean towels when you walk in.

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★ 5

This was my first time visiting John reed West Hollywood and I love this new location. It have a easily accessible location, it’s clean, and the music is a 10/10 this is the first workout I had in awhile without headphones

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★ 5

Great pool at this one and the equipment is better too.

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★ 5

My favorite gym is West Hollywood. So clean and staff extremely friendly!!

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★ 5

Love it! Great gym. The staff are so dope and friendly and offer a great atmosphere. 10/10 will be staying.

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★ 5

super nice gym with lots of amenities and helpful staff!!

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★ 5

Really nice gym with beautiful facilities right in west hollywood. I highly recommend it here.

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★ 5

Great spot

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★ 5

Such a great gym. Great amenities. Clean. Definitely my go to gym

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★ 5

Phenomenal gym with phenomenal staff

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★ 5

Amazing. Very clean. Great music. Nice staff

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★ 5

I’ve been a member here for six months and it’s my favorite part of living in the neighborhood! The staff are super friendly, the facilities are always clean and well maintained, the hours are so convenient, and the pool is always a vibe. Can’t recommend enough :)

Source: Google

★ 5

This gym has the best equipment in the WEHO area

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★ 1

Charge 60 dollars for a day pass before you've even tried out the gym to see if it has the equipment you want

My response:
"It can feel like" lmao. If you are going to charge the cost of the equivalent of a months dues at other gyms in the area be prepared for people to have opinions on it.

Source: Google

★ 5

Super staff and great facilities!

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★ 5

great gym, lots of amenities for the price compared to other gyms in LA

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★ 5

Lovely gym. Very clean and lots of equipment. The pool is great too! I reccomend it

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★ 5

The best gym in LA! Would recommend for all levels :)

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★ 5

There isn't a better value gym in the area than JR. you can get your workout, get some work done by the pool and also have refreshments and some sauna time all in the same swoop. Wellll worth the monthly rate

Source: Google

★ 4

Downside: Music gets too loud - really loud like a club where I can barely hear my own music and workout partner left because of it. Upsides: great equipment, good atmosphere, nice pool.

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★ 5

Best gym ever!!! I’ve never loved a gym more. I feel so comfortable here and it’s never too crowded. They also have an outdoor pool now which was AMAZING in the summer 💕

Source: Google

★ 5

I had a really great experience at the West Hollywood location. Staff were really helpful and facility was clean!

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★ 1

Complained to management that I wasn't happy and they said tough I have a one-year contract, so guess I'm SOL. They don’t care about members, just about selling memberships. Dissatisfaction guaranteed.

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★ 5

Great equipment and friendly staff!

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★ 5

Great gym!

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★ 5

Great and friendly place!

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★ 5

It’s an amazing gym. I loved the creative artwork literally in every corner that makes it look aesthetically pleasing. I loved the facilities as well, they have the biggest sauna I’ve ever seen and the outdoor pool is just a cherry on top and perfect to unwind.

Source: Google

★ 5

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★ 5

Great gym, great staff everything is amazing

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★ 5

Great gym ,
Too many machines
Perfect

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★ 5

Super clean facility, helpful instructors and awesome classes!

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★ 5

Great equipment, knowledgeable instructors. Best gym in WeHo.

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★ 5

AARYN Is the best!!! First time and love John Reed

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★ 5

THIS GYM JUST CHANGED my life ZEID! Is the best too, sexy boy at counter! Oops who said that?
No but everyone is so sweeeeet! Love aaryn MY FAV FOREVER

Source: Google

★ 5

John Reed Fitness in West Hollywood is a solid gym with great equipment, clean facilities, and a good atmosphere. The music and design make it a little different from typical gyms, but it still has everything you need for a focused workout. Staff are professional and the space is well kept.

Source: Google

★ 5

This place is very special to me. I started my membership here when the gym first opened, and that’s also when my journey of sobriety began. My daily routine was built through workouts here, and I honestly can’t imagine a day without stopping by. The energy is incredible — thanks to Cailey’s leadership and the entire John Reed team, this gym truly stands out. Every team member puts in so much effort to make each visit enjoyable and inspiring.

What I love most is the variety of classes and how much passion and energy each coach brings. You can really feel that everyone teaches from a place of heart and love — whether it’s yoga, pilates, full-body workouts, or so many other options that make this gym unique.

From the very beginning, I started attending Aroon Munar’s classes, and his energy is just incredible — inspiring, challenging, and full of life. Every class is fresh and activates different muscles in the body. I’ve seen a complete transformation over the past year, not just physically but mentally as well. Aroon has pushed me beyond my limits and helped me grow in every way. His kindness, compassion, and confidence show how much he cares about his students. He gives 110% every single time, making sure we all leave feeling strong, fulfilled, and recharged.

I also love how Cailey keeps bringing new and exciting classes that make the gym even more special. Recently, a new class called “The Inversion Lab” was added, led by Coach Kai Braden — and it’s amazing! It combines gymnastics and strength training while teaching us how to connect mind and body, staying fully present throughout the class. I can already feel myself leveling up and improving my strength, focus, and overall health.

Big gratitude to all the incredible trainers who make this space what it is — thank you Courtney, Cailey, Jackie, Andre, Nate, William, Will, Aroon, Kai, Hans, and everyone else who contributes their energy, passion, and love. You’ve all made a huge impact on my transformation journey.

This gym isn’t just a place to work out — it’s a community, a source of growth, and a home filled with amazing energy. Everyone here truly deserves a raise for the love, dedication, and heart they put into building this beautiful community. Without this amazing team, the magic would not be possible — so I hope they’re treated with the same source of energy they give to all of us every single day.

Love,
Nikola M

Source: Google

★ 5

John Reed Fitness stands out for its combination of high-end gym equipment, stylish design, and club-like atmosphere. The facilities are modern and well-maintained, with a strong emphasis on aesthetics—dim lighting, curated music, and artistic interiors make workouts feel immersive. Equipment selection is comprehensive, covering free weights, resistance machines, and functional training areas suitable for all levels.

Source: Google

★ 5

Amazing classes, I’m new to them but I imagine they will whip you into shape very quickly. Lots of equipment, great clean sauna and facilities. Favorite gym I’ve tried so far in Weho.

Source: Google

★ 5

First of all, I swear by this gym! Not only is it a top of the line gym with more than enough nice equipment for everyone to work out with, the staff are beyond incredible. From Aaryn who is always so kind and helpful, to Aaron the hardcore trainer who ALWAYS has a smile on his face(I highly suggest taking his class) to Andre, Jackie, Nate, Hans, and so many more I want to name! There is no comparison to gyms in this price range. 💪 🫶🏼

Source: Google

★ 4

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★ 5

Great experience and pool!

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★ 5

I had an absolutely amazing time at this gym – the staff was wonderful and incredibly accommodating, and the equipment is excellent!

Source: Google

★ 5

Best gym in weho. Amazing facilities, great equipment. Very clean

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★ 5

Great gym full of hot people! Never giving up my membership

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★ 5

Out of the John Reeds that I’ve been to this is my favorite location. The women’s bathroom is huge, the gym is spacious and I love the cardio room and the pool is a huge plus. Staff is really nice and Long at the front desk is the greatest! You feel really taken care of here.

Source: Google

★ 5

An incredible gym experience!

The atmosphere is absolutely electric, with amazing music, stylish design, and a vibe that makes every workout feel exciting. The equipment is top-notch, always clean and well-maintained, and there’s a great variety for every type of training.
The staff is super friendly, professional, and always ready to help or motivate you. I also love the group classes — they’re full of energy and led by fantastic instructors. Whether you’re into strength training, cardio, or just want a motivating place to move, John Reed is perfect.
It’s easily the best gym I’ve ever joined. Highly recommended!

Source: Google

★ 5

Great location, new equipment, great place for my vacation! Will come again.

Source: Google

★ 5

super friendly staff!

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★ 5

Best gym in La. Equipment and vibes. Don’t miss out 💪🏼💪🏼

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★ 5

Enjoying it more as I return for my reboot.

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★ 5

staff is amazing, very friendly and helpful! zach was the best helped me through my first day and set me up to get me on the right track immediately! facility is very clean and convenient, also open late which i absolutely love.

Source: Google

★ 5

Great gym

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★ 3

I came from the Santa Monica branch and was very disappointed to see that the atmosphere here is nothing like that one. Here is dark, drinking/smoking/sex vibes all over the walls, which is great for a bar but not for me during my early morning workouts.

I was excited because I thought I would be able to use the pool for $160/month but since I go before work, I can’t. They open it at 9am!

There’s no room to stretch. The classes room is always having a class in the am so people have to stretch in small corners next to equipment.

It’s clean and machines are ok, but not as good as the ones in Santa Monica, they are missing a few that were my favorites there.

Another thing is that the pool door before 9am has a very annoying chirping sound every 10 seconds and that’s all you hear while getting dressed and showering. Could be fixed by increasing the music volume in the changing room.

In summary, if you come from La fitness or planet fitness, this is an improvement. If you come from another John reed it’s a disappointment.

Source: Google

★ 5

I’ve had the privilege of checking this place out the past couple months and it’s made me look forward to working out! Plenty of machines for every muscle group, the patrons are kind, and the showers/sauna are clean literally every single time I’ve gone. Management is ON IT, the smoothies are delicious, and the new rooftop pool is the perfect way to cool down after a pump.

Source: Google

★ 5

This is LA’s : West Hollywood’s Premier Fitness Club with the sexiest bodies in SoCal.
Love the sauna, showers, soaps smells, pool, tanning area and the friendly staff. Thank You.

Source: Google

★ 5

Loooove it, so great, so fun!

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★ 5

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★ 5

Great gym great crowd great experience!

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★ 5

This gym looked very clean and trendy. Looking forward to working out here

Source: Google

★ 5

Great experience. Highly recommend. Super clean

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★ 5

Our business is new to the neighborhood and I’m beyond excited to join such a great and clean place. We know all spa related things and this feels like a me extended version of what we do but for your body.

Source: Google

★ 5

One of the best gyms I’ve ever gone to. Clean, friendly and never too busy. It’s like a spa and makes me want to stay for hours

Source: Google

★ 5

Great gym, HUGE, always machines available.

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★ 5

best gym in LA - so clean and safe.

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★ 5

great local weho gym, all the stuff you nice and a pool with lots of sunlight

Source: Google

★ 5

The gym was nice and workers r chill

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★ 5

One of the best gyms I have been to in a long time. Very clean and the staff was great.

Source: Google

★ 5

One of the best gyms I have visited! Definitely canceling all my other memberships and joining!!!!

Source: Google

★ 5

I love coming here everyone is so nice

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★ 5

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★ 5

Best gym in the West Hollywood area!

Source: Google

★ 5

John Reed is a well-maintained and thoughtfully designed gym. The facilities are consistently clean, and the staff are friendly and professional. The pool area is a great addition — calm, spacious, and ideal for unwinding after a workout. The locker rooms are modern, tidy, and well-equipped. Aaryn is always welcoming and treats us with kindness.

Source: Google

★ 5

I’ve been going here since it opened and still love it! The machines are great quality and everything is well organized. Definitely worth the price!

Source: Google

★ 5

Omg this gym is so much fun and love the new equipment

Source: Google

★ 5

Love this gym!!!

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★ 5

been going to this gym for over a year, amazing staff, amazing equipment, terrific amenities. only gym i enjoy in LA

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★ 5

Super fun gym!!

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★ 5

Great place, friendly staff and excellent equipment.

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★ 5

Clean, lovely, and great music!

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★ 4

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★ 5

Love this gym! My favorite place I feel so safe here first gym where their open to teaching and are always so helpful!

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★ 5

Excellent gym

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★ 5

Excellent club

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★ 5

Best gym in weho!

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★ 5

Loves John reed, especially the lighting, pool, hot tub and sauna

Source: Google

★ 5

Clean and nice gym

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★ 5

Great gym, great vibes, great equipment.

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★ 5

Great staff!

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★ 5

Great space with amazing staff! Completely worth the membership

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★ 5

Clean and amazing staff!

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★ 5

Been coming here for a year and I love it! Very clean

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★ 5

I love this gym!!!

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★ 5

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★ 5

Great atmosphere and very friendly staff!!

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★ 5

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★ 5

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★ 5

Awesome place to workout, great people!

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★ 5

One of the coolest places I’ve trained. Came all the way from Australia.

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★ 5

Wonderful experience top to bottom. Super spacious with tons of machines and no needing to wait too long, amazing staff, beautiful decor, and some of the best amenities. Try a day pass you won’t be disappointed :)

Source: Google

★ 5

such an aesthetic and clean gym!

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★ 5

Totally enjoyed this place. Definitely one if not THE trendiest gym there is out there in the area!! Love all the machines and the fact that it’s not superrrr busy

Source: Google

★ 5

It was such an aesthetic looking gym! I loved how it wasn’t too busy.

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★ 5

Great gym !

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★ 5

I’ve been going to John Reed WeHo since day one, and it just keeps getting better! The new pool is gorgeous, the equipment’s top-notch, and the locker rooms are always spotless. I can’t stress enough how amazing the staff are super friendly and knowledgeable, and the classes ( spin, yoga, and workout ) always leave me feeling healthy, confident, and a little sexy. Love this place! Love Andrea, Aaron, Lindsey, David, Will, Coach K, Kitty

Source: Google

★ 5

An amazing gym to be in. The amenities are wonderful, and the facility is very clean. The classes are very dynamic and challenging and the equipment are top notch. This is the only gym where I see consistent results, and the atmosphere motivates you to stay and work out, you feel good being here. Workers are very courteous and kind, I would definitely recommend this gym to everyone.

Source: Google

★ 5

This John Reed location is my top pick! I’ve been to LA fitness, Crunch, and Golds, and this is by far the best.

There is a lot of space, really nice machines and fresh towels. I like the yoga classes. You can get your work out in and relax. I like the lounge areas too and the gym is across the street from trader joes. Closes at 12 midnight so better hours than most gyms. Ask for Erin. She’s the best!

Source: Google

★ 5

I love this place! It’s literally my second home and I’ve been a member since the very first day of opening! Great vibes, love the pool and equipment selection!

Source: Google

★ 5

Awesome gym in the heart of weho!! Every machine you could ever need and a superrrrrrr cool space and layout. Open air cardio and kind, helpful staff :)

Source: Google

★ 5

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★ 5

The staff is really amazing. Silver is really approachable for any questions or concerns. The Manager Taylor recently helped me with a membership issue. My friend was impressed with the customer service that he signed up for a membership too. I love the facilities and it doesnt get to crowded when I go.
I wish one of the assault curved treadmills was in the xfit/squat rack room. The current location is on the opposite side of the gym. Maybe in the future? :crosses fingers

Continues to be a great gym! They have large towels now which is perfect!!!

Source: Google

★ 5

I absolutely love John Reed Fitness! The energy here is unmatched — the music, the vibe, and the atmosphere make every workout feel fun and motivating. The gym itself is beautiful, clean, and well-equipped with everything you could possibly need.

What really makes it special is the staff — everyone is genuinely friendly, welcoming, and helpful. They make you feel like part of the community the moment you walk in. Whether it’s your first visit or you’re there every day, they always greet you with a smile.

If you’re looking for a gym that’s more than just a place to work out — one that inspires you, keeps you consistent, and feels like home — John Reed Fitness is it!

Source: Google

★ 5

Aaryn is the best. Love the gym

Source: Google

★ 5

10/10 highly recommended!

Source: Google

★ 5

Amazing crew and I love the classes

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★ 5

Best experience I’ve had because the gym is so clean and staff is friendly !

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★ 5

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★ 5

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★ 5

John Reed Fitness in Santa Monica is such a vibe! The energy, design, and music make every workout feel fun and motivating. The gym is super clean, well-equipped, and the pool is a total bonus for post-workout relaxation. Easily one of the best fitness spots in the area!

Source: Google

★ 5

⭐️⭐️⭐️⭐️⭐️
More than a gym — it’s become a part of my life.

John Reed in West Hollywood is the first gym where I’ve ever truly felt a sense of belonging. There’s community here — people talk, connect, and lift each other up. It’s not just about working out; it’s about feeling good in your body and your mind.

Since joining, I’ve changed physically, but what’s surprised me most is how much happier and more grounded I feel. The classes push me, the trainers inspire me, and every time I walk out, I leave in a better mood than when I came in.

You must try this place out. You won’t want to go to any other gym.

Source: Google

★ 5

Favorite gym everrrrr

Source: Google

★ 5

I love this gym so clean and the staff is super friendly. The addition of the new pool is amazing.

Source: Google

★ 5

Clean equipment, cute environment. They have everything you need to meet your fitness goals.

Source: Google

★ 5

💞💞💞

Source: Google

★ 4

UPDATE: 09/2025: Changed Rating from 2 to 4 Stars. SO MUCH has changed for the Best, I’m pretty shocked myself!! 🫢 I take pride in honesty, not bitterness or resentment so I gave JR another try after going into a new contract from DTLA that allows me an annual Tri-Club membership. Since then I’ve been mainly back in WeHo since I LOOOVE the vibes & aesthetic much more.

BIGGEST CHANGES:
🅿️ Parking is WAY more affordable & worth it at $2 for first 2 Hours vs the previous $3! This is huge since the cost of membership needs to make sense with cost of parking. Grateful they struck a deal and it trickled down to us!

💦The Pool FINALLY opened, forcing them to offer BIGGER Body TOWELS in addition to the usual smaller sweat towels which just got an even more RECENT upgrade from their typical size to a larger more body-accommodating for people who usually need two small ones to get by. (If you can’t tell, I’m more jazzed about the bigger towels than the Pool itself lol- it’s not bad just not up to the “JR Aesthetic” IMO. It could be so much nicer but I have high expectations so it’s nice for what it is)

🤩 The staff is as amazing as ever, you’re usually greeted warmly and acknowledged when you leave if they aren’t too busy. Most of them are super kind, funny and engaging they match energy!

🤌🏾 It’s all in the details. They’ve listened/read all the critique and complaints and reacted. The music isn’t so loud, the lights are well balanced and consistent. Everything is comfortable routine and predictable now, in the ways a Safe Space should be. They posted more notices & rules to keep everything fair, civil and beautiful. I feel more joy being here now.

🧹I deducted one star due to noticing the cleanliness factor has dipped significantly. Often out of toilet paper & the floors need some Milk. 🫣 Hopefully they can get back to those top tier hygienic standards they showed off so well when they first opened.

😎Members are also pretty chill; the pretentious iciness is just a para-social default- mostly everyone is nice & helpful despite our RBF’s!! Pool area is GREAT for socializing even if you’re nervous or have anxiety!

This gym successfully executed many incredible improvements; almost as if it’s under new management!? 👀 Whatever it is, as an OG Legancy, I’m ecstatic to be back since JR WeHo has always been my “2nd Place/Home”. 🫶🏾

_____________

I was previously locked into a one-year membership, but after posting an honest review with updates, the gym deleted my feedback & reached out to cancel my membership after I did a survey expressing my views. So take note: THIS GYM DELETES NEGATIVE/UNSAVORY REVIEWS

Despite its stunning design and quality/quantity of equipment, this gym wasn’t worth the $150 monthly fee. The front desk & janitorial staff work so hard & were absolutely incredible, but issues like mosquitoes in the locker rooms, a frustrating parking situation (no discount in paid garage for only 2 hours) and inconsistent amenities made it a poor value. The bad outweighed the good, and there’s just so much dope decor & loud music can really do if you’re not finding the value. I was hopeful for improvements, but instead, they silenced my criticism by deleting my original review & canceling my membership.

They eventually addressed the dark lighting issues on the gym floors but overcorrected—it was like last call at the bar, uncomfortable during set breaks to say the least. When I left (a few months ago) there were still no parking perks for any tier members.

The management (Taylor Bennett in particular) was terrible, and I was charged twice for my membership. Reached out to her multiple times, left messages and emails and still nothing. They were unhelpful, forcing me to go through my bank for a refund. The stress made me consider switching gyms; they could’ve squashed it just by getting back to me, but this particular location treats you as if you’re not needed; despite the hefty price tag, lack of affordable parking & annoying location traffic-wise. I know you can find better.

Source: Google

★ 1

DISGUSTING!!! DON’T WASTE YOUR MONEY and go to EQUINOX, Barry’s or literally anywhere else.

John Reed opened as a great gym but has since gone drastically down hill. From broken equipment and sinks that have been this way for months (they just removed the ‘awaiting maintenance’ signs) to overtly INAPPROPRIATE SEXUAL signs everywhere!!! Did they hire a teenager to do their marketing? GROSS!

Also, the POLICE CAME WITH GUNS, mid-day to the locker rooms because allegedly someone was in there threatening other customers!!!!!! Idk we got scared and left

They have replaced the nice soaps and lotions with a brand called literally Toilet Paper. Enough said.

Management is absolutely trash. They must’ve also been replaced by Toilet Paper.

Pausing/Cancelling your membership is also a nightmare. Save yourself a headache and go somewhere else!

Source: Google

★ 5

Bad attitudes?? Stank energy??

Aren’t you tired of the overpriced, lackluster energy of equinox? Or lack of etiquette at budget gyms?
@John reed I haven’t encountered any of that! Yeah you get the occasional miserable queen but for the most part I’ve made tons of friends at this new social gym!

The outdoor pool is huge! And they have 3 floors of equipment! On Wednesday mornings there’s a live DJ and the gym is packed! They have towel service!!
If machines get broken it’s for like 48hrs MAX!

Honestly everyone complaining can go workout somewhere else! I’m so sick of that vapid “complain about everything” in spaces I pay good money for and consider a good value. me, the staff, & other gym goers are trying to workout/vibe, don’t come here and ruin it!

I always come between noon and 5pm it’s the most empty at these times

So leave your STANK ENERGY at home & come join us at John reed!

Source: Google

★ 5

Absolutely love this gym! I did a TON of research into gyms in the surrounding WeHo area when I first joined to confirm the best gym experience. John Reed beat out all the other luxury gym options (Heimat, Equinox, DogPound, etc.) due to its lower price, good location (not difficult to drive to and easy walking street with plenty of businesses around to give it a “walkable city” experience in an otherwise car-focused city) and great equipment that is not overly crowded (like Equinox WeHo usually is). It also has great amenities like a sauna, pool, hot tub, and juice bar. Truly all the things advertised at luxury gyms on the west side but for a third of the price! Plus classes are included in the price, and they are never too crowded (and the instructors are excellent!) The entire staff is super nice and attentive. I love the eclectic style and extra rooms for lounging (a great place to plan my workout or even just take a break!) I was looking for an affordable “third space” to have in my life that wasn’t my home or work, and John Reed has been the perfect fit! I wanted a place to go where I could feel social and comfortable on a daily basis. Members are so friendly and there is an overall welcoming atmosphere (not at all the experience at the other gyms I tried!) Can’t recommend it enough (especially for women because the locker room/sauna is always empty!) John Reed is excellent and more than just a place to workout, it’s a community!

Source: Google

★ 4

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★ 1

What a sorry state of affairs at John Reed. The level of “professionalism” here is anything but — staff act downright ratchet with members, and the tone is consistently unfriendly and dismissive. Management? Just as bad, if not worse.

The wild part is, this isn’t even a busy gym. The environment is held back not by crowds or equipment, but by the very people running it. Staff attitudes are the biggest barrier to new members walking in and staying. It’s unwelcoming, unprofessional, and makes the whole place feel beneath the brand it pretends to be.
They need to clean house

Source: Google

★ 5

I REALLY enjoy Barbell Class with Coach Kai Braden. He is so knowledgeable and intentional in his work. Not a lot of conventional gyms have Olympic Lifting coaches and classes. Hoping this will be something more consistent cause I really enjoyed it! Excited to join, what a beautiful place, nice equipment, the vibe is relaxing and so many amenities!

Source: Google

★ 4

The new manager Drew is fantastic and responsive. They (finally!) turned the music volume down a notch. Much better but still a bit too loud. This gym is on the verge of greatness but needs some tweaks. Like: turn the music volume down another notch, get rid of some of the odd rules (it's okay to be shirtless, except on benches -- why? That's what wipes are for), take out some of the Instagram rooms to add machines, put a weight scale in the locker rooms, etc.

Then it would be a near perfect gym.

I suspect many are joining the new Beverly Center Gold's, which has much more competitive pricing and is open 24 hours. JR should offer more at its higher price point. There are L.A. Fitnesses that have basketball courts, steam rooms, and racquetball courts.

So JR needs to add more to compete with Gold's and justify the cost. Little things like overnight hours and weight scales in the locker rooms. Big things like moving the treadmills downstairs to the unnecessary room-of-thrones and instead using that upstairs spot for more varied equipment and more weight racks (as a bonus, passerbys seeing shirtless dudes from the big windows there might draw in more customers).

Source: Google

★ 4

In case you haven’t caught on, this gym is in Boys’ Town, and it’s probably the gayest gym I’ve ever been to. This is not a bad thing. The decor gives Liberace / Vegas, but in a super fun (and funny) way. The pool is great, but I’ve never gone during peak hours (it probably gets crowded then). Sauna is great.
Complaints:
- the last class is at 7pm. How are you gonna have a nightclub theme and your last class is at 7pm?? Especially when the new Gold’s Gym at Bev Center is 24/7 and 1/3rd of the price
- the pool closes at 9pm. In summer at least, it should stay open until the gym closes
- the cardio machines are outdated, they have the old no entertainment type screens. You need the new screens with internet and games! Again, Gold’s Gym 2 blocks away has super new, personal cinema type displays on all their machines
- in the an area on the mezzanine. several machines don’t have full range of motion / are installed incorrectly!!
- the machines in general lack variety, you need to add a couple of cool modern things like the whole body climber and the machines where you pull yourself up with a bench (assisted pull-ups), and the leg spreader / splits trainer machine etc
- the lockers need tissues and toiletries! Deodorant and shower caps etc. It would go a long way.

Source: Google

★ 3

This gym is good and it could be great.

CONS: The music is way too loud especially considering 95% of people have airpods/headphones anyway. The decor is tacky; How does drinking vodka/champagne translate to physical fitness? The gym equipment is not ergonomically correct. Many machines do not let you get a full range of motion. They look pretty from afar though! The showers have no water pressure.

PROS: The pool area is beautiful but you can't really swim laps in a 3-4ft deep pool with people lounging in it. The lifting areas are kept quite clean. The staff are very friendly and helpful for the most part.

Source: Google

★ 2

Went to this gym since the day it opened! Was in love at first however the downsides were showing more and more by my each visit. They have a policy where you can not use the machine if you are shirtless but that was never being followed. The water fountains most of the time were broken. They postponed the pool opening for 2 years. The gym is not properly equipped most of the time you have to wait by the machine to do the exercise. Overall no rules being followed. some men were wearing super revealing shorts at the point where you could see everything ( i mean it when i say everything ) The only good side was the front desk who were always welcoming. So if you are really going there to workout its definitely is not worth price .Poorly equipped/most of the time some machines are not working and the community is not it.

Source: Google

★ 2

To put an objective measurement to the complaints about noise level of music, the average at some times is 87-88 dB. This level is not safe or appropriate for hearing, and you should bring ear plugs or noise canceling devices for your protection if you want to work out here when they choose to play music at high volumes.

Source: Google

★ 5

This place rocks. The bathrooms were spotless, the new pool is *chef's miss* excellent. I had no problem with the equipment and it was very clean. The facilities are cool. Staff is nice and helpful.

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★ 2

Waaaaaaayyyyyy too hot recently. Please close the doors and windows and turn on the AC. Very uncomfortable in here.

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★ 5

I was in total amazement it was Beautiful

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★ 5

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★ 1

The gym is visually impressive, especially after the remodel (although I prefer the old practical gym), but there are several practical concerns. Some of the equipment feels more aesthetic than functional, and key amenities—like a water fountain—are surprisingly absent. There’s a significant amount of space dedicated to lounge areas that resemble a nightclub, which doesn’t seem aligned with a fitness-focused environment. Temperature control is inconsistent, with some areas uncomfortably cold and others lacking sufficient air conditioning. One major drawback is the volume of the music, which remains excessively loud throughout the facility—even with noise-canceling earbuds. If you're looking for a more traditional, no-frills gym experience focused on serious training, you may want to explore other options.

Source: Google

★ 1

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★ 1

OVERPRICED. This gym is trash. Overpriced BS. I went there for a trial period and now they are trying to make me pay for several past months. I literally went there one time and I didn’t like it. DO NOT go to this gym. They will try to hold you to contracts even if you’re just trying to text the gym out. They are also owned by Golds gym so that speaks volumes. Don’t do it

Source: Google

★ 5

The new pool is great and they finally have full sized towels!

Front desk is always so help. Sorry I don’t remember all of your names but Evan comes to mind as a great example of friendship and helpful.

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★ 3

Went during open house. The gym is big, clean and has lots of equipment. The receptionist is friendly and helpful as well. However, some of the members look self-entitled, obnoxious and very uncomfortable. So I decided not to sign up. It might be a good fit for some people but it's not my cup of tea.

Source: Google

★ 1

There was feces in the shower, vomit and other fluids on the floor. Have seen this constantly, I understand is a free spirited place but bath houses are cleaner and smell better. The handicap shower is never available as there’s someone always having sex in it, and if you do get to use it you can see residues. Haven’t seen someone clean once.

Source: Google

★ 1

Me vendieron una membresia mintiéndome que podía tener 2 gueses pero luego no dejaron entrar a mi amigo. Fue humillante y mal trato de parte del staff. No me dieron explicaciones solo malos tratos. Que lástima tanta inversión en un sitio para que luego se arruine su reputación así

Source: Google

★ 1

If you’re going to advertise - especially during pride weekend that the sale ends 6/2. Honor it through 6/2. I wasn’t coming in on pride weekend. Liars at best. I showed up in person with proof your ads said 6/2 for $130. I can afford the $160 it’s that you misrepresent yourself. Close in on 6/2 for the “pool” that’s less than 4’ deep. Your customer service was equally bad for the girl at desk (won’t say woman) “i can’t” call a manager is specific to how you treat employees.

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★ 5

I love it

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★ 1

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★ 5

Absolutely beautiful gym & experience. I was in town visiting family & friends & was invited to John Reed as a guest. I've never seen anything like it! The facilities are clean, the aesthetic is gorgeous, the atmosphere is inviting & inclusive, and the smoothie I had ... *chef's kiss*

I also had the pleasure of doing my first ever spin class while I was there, I had a blast! The instructor, Jason, was an absolute pro - and his music selections made me want to keep pushing! He was so welcoming, motivating, positive, upbeat, friendly, and never once made me feel like I couldn't do it, even though I was obviously struggling. lol

10/10 experience. No notes. 💛

Source: Google

★ 4

This is what I called Gym Paradise. the amount of equipment the size of the space the freedom you have to work out however, I want I am able to do my videos for my Instagram. It’s really an amazing place. I’m just so grateful that I joined

5.20.25. The pool the pool. The jacuzzi.
Great to have after a work out. I’d also like to give a big shout out to yoga. Courtney and Will have dramatically elevated my enjoyment of this gym. Solid classes.

Source: Google

★ 1

After a few months here I'm canceling. I've concluded along with others who are knowlegable of gym workouts that the equipment is really bad and not designed correctly. Rather than good quality high-end gym brand equipment they stocked it with a funky mess of their own design. Too many people trying to take video and pictures with tripods that you have to jump around. The whole gym is a mess.I had enough and moving on.

Source: Google

★ 5

JR has an awesome functional training floor. Tons of racks including two power lifting platforms. Love that I never have to wait for a rack. Also love that they have classes teaching Olympic lifts. Kai did a killer job with the barbell clean & jerk series. If you get a chance to take a class with him, I highly recommend. He does a great job at breaking down the movements and adjusting for each person as needed. Helped me get the technique down right and had me feeling good enough to be hitting 105lb by the end of the second class. 100% recommend Kai’s class and hope there are more technique/form based classes to come.

Source: Google

★ 5

I’m new to West Hollywood and there’s plenty of gyms to choose in the area. What made me choose John Reed fitness is their vast selection of group fitness classes. Today, I finished the 6th and final series of the Barbel Series by Kai Braden. I must say, one of the best classes I’ve taken in any gym so far. It’s unique, challenging, and rewarding. Kai is patient and genuinely cares about everyone learning proper technique and form while having a great time. I attended every single one of the sessions and I can genuinely say I never thought I’d grow to love a good power snatch. I hope this class is offered again, I will definitely sign up!

Source: Google

★ 1

WORST customer service i’ve ever experienced from a gym in my life, especially from Cailey Christ. I had to freeze my gym membership due to an injury and they claimed i had to reach back out before a certain date with a new doctors note, in order to not be charged. Fast forward 6 months and i get a notice that they sent me to collections for 130$????? Claiming my account was not up to date. Don’t you think a customer should be provided a notice stating their account isn’t up to date BEFORE sending them to collections for such a small amount? These people are outrageous. SAVE YOUR MONEY and go to a gym with better management

Read other reviews- multiple people are being sent to collections for NO REASON

Source: Google

★ 1

Wasn't going to write a bad review after my terrible experience with this place because I'm not a Karen, but after receiving a notice from a collections company they crossed the line. When I signed up last winter, I was told there would be a pool by summer. They kept pushing the opening date back each time I asked. This was a big selling point and factored into the monthly cost. I was also under the impression I was signing up for a month to month membership as listed on their website and was tricked into signing a year contract which I hadn't noticed and was not what I asked for. I had a lapse in payment one month due to my card being stolen and asked them to please freeze my account until I could provide a new card. They did not call or email me at all to ask for payment and let me know that I owed any payment. When I tried to reopen my membership I saw that they lowered the monthly membership price and so I asked for them to match it. They agreed until they decided they wanted to extend my membership yet another year and charge me for 3 months of membership that I did not use that was supposed to be frozen. Whoever is doing the emails and management are unprofessional rude and CHEAP!

Source: Google

★ 5

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★ 5

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★ 5

Amazing gym and staff!!!

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★ 1

The equipment is really bad.It's not designed correctly.Very dangerous lots of freeways, but not equipment for people who would rather use machines than wait.The music is really loud and too many people trying to take video and pictures with tripods that you have to jump around

Source: Google

★ 1

paying $150 and not having a drinking water at mid level sucks. the cheapest bottle of water is $3.75!

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★ 5

This gym is incredible. Very nice and respectful patrons. Extremely clean. Everything is new and super well designed. All equipment well maintained. Great soundtrack playing. Really a fabulous experience working out there and such a convenient location. Various different rooms / areas to work out. They were flexible with my membership as I was traveling for work, while Equinox was not. Just great. Keep it up JR!

Source: Google

★ 5

I just finished the 8 week Olympic barbell class. I’ve had taught myself how to snatch prior to taking the class and hit a plateau. After this class I feel more confident with the barbell and increased my PR by 15 lbs with the confidence to increase that by a lot more! It sounds hardcore but Kai’s programming focused on a lot of great fundamentals, so I encourage my wife to join me and it has been so much fun getting strong together.

Source: Google

★ 5

All of the NEGATIVE things people say about this gym are actually POSITIVES hahahah. It’s actually comical to read the haters reviews. The music: excellent volume and good selection. The towels: the small size is just enough and I often take two for the sauna. The influencers: are HOT, let them do their thang. I love being in an atmosphere where I don’t have to feel negatively judged for wanting to check myself out in a mirror. All in all this is one of the best gyms for the money in LA. Don’t listen to these haters.

Source: Google

★ 1

I’m home at night and my ears are literally ringing after working out here. They have live DJs playing music at close to club volume levels. Terrible choice by the management or ownership to make all customers HAVE TO listen to this and damage their ears.

Source: Google

★ 2

It would be such a great gym if they weren’t blasting this tasteless, junkie hardstyle music so loud that I can’t hear my own thoughts.

It’s clean and the equipment is great.

Source: Google

★ 1

I experienced harassment and intimidation from a fellow member at the John Reed gym in West Hollywood last year. I reported this incident to a supervisor, Drew Mullen, after contacting the front desk and requesting to speak with a supervisor on duty.
I experienced an extended hold time during which I overheard a heated discussion between two individuals in the background.

Upon investigation, i discovered that the Manager Drew Mullen was involved in a dispute with another gym member! when she answered the phone. Her demeanor was agitated and dismissive, repeatedly urging me to state my needs quickly.

I requested to speak with a supervisor, but the individual on the phone, identifying herself as a supervisor, responded with a raised voice. I advised her to remain calm, noting her aggressive tone and suggesting a prior altercation with a member may be the cause. Her condescending manner was unacceptable. She then stated she was leaving for the day; however, I requested to address an incident, and she provided her email address for correspondence.

I did not follow up initially due to a scheduling conflict; however, I extended professional courtesy given the demanding nature of customer service, particularly within the fitness industry, based on my prior experience. Nevertheless, unacceptable customer interactions stemming from personal stress are inexcusable.

As previously discussed, I afforded her the benefit of the doubt, but I did report several recent issues at the gym. Initially, the gym was exceptional—spotless, with impeccable front desk service. However, over the past couple of months, conditions have deteriorated significantly. Excessive wait times, dirty mirrors, leaking water fountains, overflowing dirty towel baskets, and a lack of soap and toilet paper in the locker rooms are commonplace. Furthermore, clogged urinals and a roach infestation have been observed.

Following up on our previous conversation regarding this matter, I contacted another manager at the downtown branch to discuss the issue further.

Following my explanation of the situation last week, she encouraged me to submit a review of the West Hollywood gym. However, I opted to wait, believing a resolution was forthcoming. Today's conversation revealed a different perspective; she expressed frustration and stated her inability to assist, citing the issue's location outside her direct purview.

I said, I understand your perspective, however, when , when I contacted you last week and spoke with you over the phone, you accepted responsibility for conveying my concerns to the District Manager Taylor. My inquiry to her was regarding appropriate channels for submitting a formal review of the ongoing issues I've experienced at the gym lately, as my previous attempts to communicate these concerns, including photographic evidence, appear to have been overlooked.

She then stated that she could not provide an email address for submitting a negative review. I responded by pointing out her encouragement to leave a review for the West Hollywood location the previous week, questioning the change in policy.

Then I was informed by the manager at the downtown location ,that I would need to resolve this independently. I said ok, will find a solution on my own
as neither you nor the Manager Drew Mullen have received adequate support; their responses have been overly personal.

Source: Google

★ 5

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★ 1

It’s a planet fitness from Temecula that won the lottery. Tacky and trying way to hard. I heard one of the employees tell a prospective client that the gym was “content first” 🤮have fun moving a D list YouTubers tripod so u can actually work out

Source: Google

★ 5

Great gym! Amazing interiors, very clean, high quality equipment, usually not busy. Have been going there for a year now and really like it.

Source: Google

★ 5

Spectacular metamorphosis!

I’ve been to this location when it was a Sports Connection and a 24 Hours. I’m happy to say I hardly recognized it as the same location.

The redesign (and the friendly staff) make me happy just walking in.

The equipment is fantastic and for the first time in many years working out, I hardly ever wait for a squat rack. There is a lot of equipment available here that is missing at other gyms in case you want to supplement your Cross Fit workout. Although I would like some 22.5 and 27.5 dumbbells upstairs.

As for the towels. Come on California! Do you know how much water and energy it takes to wash a large towel? Not to mention several large towels? Do you care about the environment? It’s possible to shower and get dry with the towels provided and the environment is better for it.

How do these shirtless haters handle the beach or the streets of WeHo for that matter? It’s nice to have that option while doing cardio. And to be honest, the shirtless men I’ve seen have only improved the decor.

Love the music! I’ve never been so glad to leave my ear pods at home.

Parking could not be more convent. Paying for parking is part of the expense of having a car. The discounted rate is reasonable.

The hang out lounge spaces make this feel like a real “club” where I can hang out more than any other gym I’ve been to. After only a few months I’ve chatted up more people here (not on equipment) than I did in the 2 years at my previous gym.

Making and renewing friends is well worth the fair price of membership.

Source: Google

★ 1

they closed early due to the weather. There was no email, no notification, and even Google Maps still showed they were open. It’s unacceptable to make last-minute decisions without informing members, especially when we depend on the gym for consistency. This lack of communication is really unprofessional.”

Source: Google

★ 5

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★ 5

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★ 4

Good gym and equipment but the music is too loud, to the point that I can hear it over my headphones even when they’re turned up to maximum volume. I also don’t like how dark the other two locations are, this one feels a bit more like a gym. I think for the price they should provide large towels. Also, paper towels!! It’s impossible to dry your hands here or put contacts in. Between needing special headphones for this gym, having to drive to the WeHo location, and going through my towels at double speed I’m a little frustrated with the experience as it relates to the price. I hope JR will provide towels soon at the very least. It seems ridiculous that I would have to pay double just to get a few perks but Equinox at least has good soap, towels, and paper towels. The equipment here is still better though at least.

Source: Google

★ 1

The gym could still use some fine tuning. Removal of some "styled" rooms that sit empty, machines too crowded, very little mirrors, no bath towels, $50 for a guest pass for MEMBERS on top of PAYING for parking? should only be for non-members. Member guest passes should be $25 at most.
Update: Notice the sarcastic unprofessional response from the club manager. This is an example of what's going on at this gym, unfortunately. Updated my stars to 1. Every single person I talk to who goes to this gym feels almost the same exact way I do. Shame cos the membership could be worth every penny.

Source: Google

★ 5

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★ 5

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★ 5

Huge gym with a lot of equipment, never had to wait for anything. Extremely clean as well! Machines looked brand new despite the gym being open for over a year already. The aesthetic of the gym is so dope too!

Source: Google

★ 5

My husband and I love John Reed. No idea why people are hating so much in these reviews.

It’s one of the most aesthetically beautiful gyms I’ve ever been to. You literally start to feel happier as you walk in. Love the indoor/outdoor vibe and views where the cardio machines are placed.

The staff is extremely friendly, and this gym is always SPOTLESS.

It feels like the negative reviews are coming from insecure people who love to project. 🫶🏽

Source: Google

★ 5

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★ 3

Do you have a Jane section and a relax room?

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★ 4

High end equipment, opulent and maximalist interior design breaks the mundane gym template. But now towel service? Strange for a gym of this caliber.

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★ 1

Majority of the staff act like it’s a privilege you get to workout at their gym. Not friendly. Not surprising if you look at the club manager, Taylor’s, response to bad reviews 😂😂😂

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★ 5

Throughout my adult life I’ve struggled with motivation to get to the gym, but not with John Reed! Location is super convenient, multiple equipment options, plenty of floor space and a fun & welcoming design. Very affordable with affordable personal training packages. Andre has helped me get in shape after almost 2 years of not working out and I couldn’t be happier.

Source: Google

★ 1

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★ 5

I had the pleasure of meeting LINDSEY during my first tour of my All Club access membership at John Reed WeHo, and I couldn't be more impressed! Lindsey's energy is absolutely infectious—she combines humor, knowledge, and motivation seamlessly, making the entire experience both informative and enjoyable. She took the time to answer all my questions, provided valuable insights about the club, and made me feel welcomed right from the start. Her positive vibe and genuine enthusiasm for what she does are truly unmatched. If you're looking for someone who embodies the spirit of John Reed, Lindsey is your go-to! Thanks for an amazing start to my fitness journey, Lindsey!

Source: Google

★ 5

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★ 5

This used to be a Ballys and then a 24 hour fitness. John Reed really spiced up the neighborhood with lovely decor and a very fun club like aesthetic. The front desk staff is super friendly (and cute) and I signed up online with no issues in under 10 minutes. I opted for the monthly subscription with no contract which is fairly priced. I have no complaints yet. I would like to see an area where I could work at which is something I enjoyed at my previous gym (equinox in century city) but for the >150/month I’m saving I’m content. Also they validate for the parking garage next door so it’s $3/2 hours I believe which is super fair.

Source: Google

★ 1

please stop playing sad songs at the gym!

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★ 5

Well equipped gym and functional spaces. Only complain I have would be paid parking.

Source: Google