★ 5

Fourth time here and every instructor I’ve had is so welcoming and encouraging.
Studio is super clean, i love all the holiday decor

Source: Google

★ 5

Gorgeous studio! The staffs and instructors are so kind and supportive. I saw more changes in my physical and mental health the past 2 months here than all the years I spent in the gym.. I love this place!

Source: Google

★ 1

Horrible customer service. Beware — they sneak in unexpected fees that hit your card, and good luck getting a refund. I bought the intro “buy 1 get 1 free” package and booked my first class. No one mentioned I needed to arrive 15 minutes early for a first-timer demo, so they refused to let me into the class — and then still charged me a no-show fee of $20 when I was physically there.

When I reached out, the only response I got was, “It’s clearly stated on the website.” I’m not sure if they expect customers to dig through every SINGLE tab just to avoid surprise charges, but if it’s such a strict requirement, maybe make it impossible to miss during checkout?

Overall, a really disappointing and off-putting experience, especially since I was genuinely excited to try this place.

Source: Google

★ 1

Except asked to buy a pair of socks in the middle of the session, the trainer named Michelle never got close to the corner spot, no guidance or attention at all. For the socks, she said “If you don’t buy the socks, you’ll have to leave the class”, leaving the socks and me stand while the session was ongoing.

Source: Google

★ 5

I can’t say enough great things about Serena! From my very first session, I felt welcomed, supported, and completely at ease.
Serena’s attention to detail, clear and encouraging instruction, and deep knowledge of movement and body mechanics is unmatched. Every class is thoughtfully structured, and I always leave feeling stronger, more aligned, and totally energized.
I’ve seen such a positive shift in my posture, core strength, and overall well-being since starting. Highly, highly recommend!

Source: Google

★ 5

I took my first class at kai the other day and it was so fun! The playlist was bomb and they even had a matcha pop up for after class. The workout is challenging but the instructor makes it go by so smoothly will be coming back soon!

Source: Google

★ 5

Absolutely love this Lagree studio! It’s so clean, pretty, and well-designed — the whole space has such a calm and welcoming vibe. The class was fun, challenging, and energizing, and the instructor was super supportive and motivating.

They even had a pop-up matcha bar after class, which was such a fun surprise — and the matcha was actually so good! You can tell they put thought into every detail to create a great experience. Just such a nice place overall — I’m already looking forward to my next class!

Source: Google

★ 5

Have been to KAI several times and always welcomed by a friendly and supportive team. Love how clean the studio is and the new machines.

Source: Google

★ 2

I did the intro 2 pack with my boyfriend to try out this studio. We've been checking out various pilates studios. Overall, I really enjoyed my class with Huyen but unfortunately I have to agree with the low ratings - customer service was not good.

We both tried to sign up for the same class for the next day. Their website does NOT show # of spots left so turns out I signed up for a class with only 1 spot left and my boyfriend couldn't get in. I immediately canceled so we could try to get into a different class but I didn't get the credit back because apparently within those few seconds where I booked/cancelled, it just so happened to be 1,209,600 seconds (14 days) since I signed up for the intro pack lol

At first, the customer service was not understanding and flexible. The only saving grace was that the credit expiration on our accounts showed no timestamp, only the date, which was rounded to the next day. Although they ultimately accommodated, their correspondence was condescending and left a bad taste in our mouths. All this over an innocent hiccup because their website does not show # of spots left to prevent this to begin with or specify the timestamp credit expires. Glad they plan to work with their developer to improve their website but it's silly for them to be so strict to begin with when all we wanted was just to get into a class together. I've been to many studios across the nation and sometimes come across these weird tech issues. I've got to rate this customer experience as the worst. I would've loved to keep going to this studio with Huyen (she gets 10 stars), but I feel quite conflicted about supporting this studio.

Source: Google

★ 5

Came by on the evening and was greeted by staff very nicely. The atmosphere was great and KAI had an amazing staff that displayed amazing service. Highly recommended this spot for anybody wanting to do pilates in an aesthetic and healthy environment.

Source: Google

★ 5

Nice, beautiful and clean studio! Amazing instructors who’ll guide you through a workout for your whole body in a different way.

Source: Google

★ 5

This place is amazing. The instructors work really hard and their incredible people skills are shown clearly! Highly recommend when learning Proper form! Amazing Place!

Source: Google

★ 5

I can’t say enough good things about Kai! The instructors here are incredibly kind, supportive, and attentive. They take the time to make sure everyone is doing the movements safely and with proper form, which I really appreciate — especially since I am new to these classes and it is an intense workout setting.

The workouts are definitely challenging, but in the best way possible. I always leave class feeling stronger, more energized, and more fit than ever.

The studio itself is beautiful, extremely clean, and feels very safe. Everything is well-maintained and sanitary, which gives me peace of mind every time I walk in. I also love that Kai is Asian woman-owned — it’s empowering to support such a thoughtfully run, inclusive space.

If you’re looking for a place to push yourself, feel supported, and get seriously strong, Kai is the spot!

Source: Google

★ 5

KAI Lagree is such a welcoming and beautifully decorated studio, the classes had me working out muscle groups I didn't know could be worked out and the instructors are all very kind! For my first time doing Lagree, it's definitely a one of a kind experience that I'd love to do again.

Source: Google

★ 5

Easily the best lagree studio in the bay, not just aesthetically but also the classes are really great. The instructor helped me correct my form multiple times and helped me challenge myself. Will definitely be coming back!

Source: Google

★ 5

Love the aesthetics and design of the studio! I've been going every week and the instructors are always super nice and welcoming. I always feel motivated throughout the workout- the instructors change up the routine so it doesn't get boring. They also offer modifications for the moves

Source: Google

★ 5

I had a great experience at KAI Lagree for being a first timer. I was anxious & nervous not knowing what to expect however the instructor made me feel welcomed. She explained the steps and modified them for me. I will be coming back for more great work-outs!

Source: Google

★ 5

Love it!! ❤️ the instructors are encouraging to beginners and try to help correct when they can!! The classes were easy to follow, but also were challenging (in a good way). I always feel that I got a good work out in when leaving and would recommend this to others! So glad my friend Djuna showed me this studio :3

Source: Google

★ 1

Worst lagree studio I’ve been to. Please don’t come to this place and waste your money. You will get better instructions just by following YouTube videos. The instructor neither shows the posture as an example nor correct people. And the whole studio is very humid without strong enough AC.

Source: Google

★ 5

Absolutely love Kai Lagree Studio! The workouts are challenging but incredibly effective. I felt muscles I didn’t even know I had after my first class. The instructors are knowledgeable, motivating, and really attentive to form, which makes a huge difference. The studio is super cute, well-designed, and has a great energy. Highly recommend for anyone serious about results in a supportive, upbeat environment!
It’s a vibe!!!

Source: Google

★ 1

So regretful of not reading the 15 minute grace policy before arriving because it wasted $40

I scheduled a 7am pilates class and arrived at 7:10am. I wasn’t sure what to do (my usual studio has a policy of no later than 5 minutes so I assumed💀) and didn’t want to disrupt the class.

I left since no one was at the desk and waited in my car for 50 minutes for the 8am class (figured it was worth a shot since it wasn’t fully booked)

Long story short I was told I couldn’t salvage the 7am credit and would have had to buy another class at 8am. In addition I got charged a $20 late fee.

To take the 8am class I would have paid a total of $78 with the drop in, BOGO, and late fee combined.. I just walked out but that was a terrible start to the day..

Totally understand they’re running a business but the $20 no show charge after physically being at the studio for both classes was rough.

I’m trying to find an email and the studio isn’t picking up the phone. Trying to get the other half of my BOGO refunded because I won’t be back.

The studio is as pictured, very gorgeous and aesthetic! Just hope other first time goers read the policies more thoroughly than I did. Definitely don’t blame the studio, they’re just strict on their policies. But extremely unfortunate😭

Source: Google

★ 5

My fav lagree studio in the bay!! I’ve always been intimidated to try out lagree but with the fun community they have here and the welcoming atmosphere (can we talk about how aesthetic and pretty it is here it seriously motivates me to go), the transition to incorporating machines into my workout has been so smooth!! I never once felt judged as a beginner. You know it’s effective when the day after my first class I was sore af I could barely turn over in bed IT’S THAT GOOD. the music here is chefsss kiss and they also host fun cutie events which they post about on their ig @kailagreestudio!! another perk I love is that it's in a plaza so you don't need to worry about finding parking!

Source: Google

★ 5

My girlfriend has been coming to this studio for a little over a month now and finally convinced me to take a class with her. I’ll tell you, it was both the hardest and most challenging workout because it focused on areas of the body I don’t usually focus on. I’ll definitely be back to work on it further. The space is really nice and from what I can tell the instructors are amazing, for my first time I got a lot of help with my form.

Source: Google

★ 5

The studio is really clean and modern. It was my first time there and I was impressed with the routine and all the moves we could do on just one machine.

Source: Google

★ 5

I love this studio- it is very clean and spacious. The instructors are super welcoming and give you a demo of the machine before class to those that are new to Lagree. I will definitely be back with my friends.

Source: Google

★ 5

Sarah was an awesome instructor with a great playlist! The studio is very nice and clean, and I love the small class size.

Source: Google

★ 5

I love this studio (so much that I have driven 25+ minutes during morning rush for Anna's classes). I have been doing Lagree on and off, but now that I'm in the Bay this is my home studio. The instructors are amazing and I always get good body shakes after working out. I've also noticed they host themed workouts from time to time and lots of events which keep them fun to attend.

This is also by far the most aesthetic studio I've been to. What's nice is this studio has mirrors at both the front and back of each machine, so I can really make sure my form is correct. This is also one of the few studios I've been to that I have seen male students at more than once lol. Love the positive vibes and the inclusivity (have seen all body types welcomed here).

Source: Google

★ 1

Charged a late fee when I canceled my class at 10:01 but the cut off was 10:00. If being charged a late fee for being 1 minute late is the standard then that is not okay.

Source: Google

★ 3

New studio with areas to improve on: 1. There's a giant plant right next to the last machine and is literally in your face the whole time you do anything on the left side of the machine. 2. Either the mic or the speaker quality is bad, making instructions hard to hear. 3. Mirrors are too narrow to show full body when you are doing floor lunges.

Source: Google

★ 5

Love this studio! It was my first time ever any type of group class and I had a great experience. I took a few classes with Huyen and she's an awesome and motivating instructor. She was knowledgeable and was helping us out with our form to ensure we get the most out of the class.
The studio itself is clean and modern. There are cubbies in the back area to leave your stuff. They also offer free refreshments! I highly recommend this studio.

Source: Google

★ 5

My first time visiting a Lagree studio hosted by Gabbi was an awesome experience. The vibe of the studio was clean and a welcoming atmosphere. The class was fast-paced but the transitions ran by smoothly and overall a comfortable experience.

Source: Google

★ 5

Gabby was very welcoming and kind which made it very easy/fun to become comfortable for my first time. Would recommend 10/10

Source: Google

★ 5

Beautiful and clean studio. Absolutely loved Sarah’s class. It was beginner friendly easy to follow. The vibes were fun, fire playlist, and I had a great time pushing myself.

Source: Google

★ 5

Took my first lagree class with Sarah! She’s a great instructor, easy to follow even as a complete beginner. As someone who hasn’t worked out in years, I was able to keep up minus some breathers. This is a great way to exercise your whole body in a beautiful space!

Source: Google

★ 5

Took a couple classes here so far (my first Pilates group classes ever) and had so much fun! I loved Huyen’s class it felt approachable for beginners but also challenging. Might be addicted ❤️ the studio is beautiful as well and I really appreciated the amenities they provide.

Source: Google

★ 5

The studio was modern and sleek and the new MegaPros were very nice. The instructors are definitely welcoming and helpful if you are new to Lagree.

Source: Google

★ 5

As a beginner in lagree, I was a bit nervous and intimidated as this was something out of my element. But I wanted to challenge myself.

I signed up for Michelle D's class during their soft opening & it filled up so quickly! From the moment I showed up to class, I felt so welcomed. There were moments where I struggled a bit with my form and she helped guide me through the exercises. She is an amazing instructor who pushes you with great attitude and encouragement!! Not to mention, her fire playlist hypes up the room & makes the class so much fun. The next day, I was sore in places I didn't know could be sore.

The studio is sleek and inviting with nice, new equipment. Wonderful instructor. What's not to love? Highly recommend taking Michelle D's class!

Source: Google

★ 5

Most aesthetic studio I’ve ever been to! The space is super modern, clean, and thoughtfully designed. I also appreciate that they have the new megaformers.

Gabbi’s classes are incredible. They’re definitely challenging, but also so fun and rewarding. She describes each move super clearly and always has smooth transitions. She offers modifications too, so it's great for all levels. I love that she acknowledges everyone and always gives feedback + encouragement. Her energy is super motivating, and she creates such a supportive, empowering atmosphere that really pushes me through the workout.

If you’re looking for a high-quality lagree workout in a beautiful studio, definitely book a class here with Gabbi!!

Source: Google

★ 5

What’s not to admire about this studio and the incredible Michelle Dionisio?!

To be honest, I had never taken a Lagree class before—honestly, I was intimidated and didn’t think it was for me. But Michelle completely changed that perspective. From the moment I walked in, she made me feel so welcomed and supported. I let her know I was pregnant, new to working out on machines, and had zero Lagree experience—and let me tell you, Michelle understood the assignment from start to finish.

She went above and beyond during class to provide modifications that felt both safe and effective. I left feeling stronger, empowered, and honestly… like I got a non-invasive BBL! MA’AM!! Somebody hand this woman her flowers—she deserves every bouquet.

After my first class with Michelle, I immediately signed up for two more—and I know I’m just getting started. On top of that, the studio itself is stunning: clean, inviting, and radiating with a sense of community and women empowerment that I absolutely live for.

Michelle, thank you for making Lagree not just approachable, but empowering. Can’t wait to keep showing up!

Source: Google

★ 5

I had Michelle Dionisio as my instructor and she was amazing she gave me such good direction! The aesthetic of the class is so zen and I definitely needed it during that amazing workout. My body was sore in all the right places and the small classes really helped me assure me that I was doing all the movements right.

Source: Google

★ 5

I have been to a handful of Lagree studios in the bay now, and Kai Lagree has been my favorite so far for both the clean/aesthetic facilities and amazing instructors! I took class with Michelle, and I highly recommend booking her classes whether or not you have taken Lagree before. She was so kind, knowledgeable, and supportive, and she truly challenges you to push yourself. I’ll definitely be back!

Source: Google

★ 5

Such an aesthetic studio! Michelle’s class was so fun yet challenging in all the best ways. Her playlist really set the vibes~ I highly recommend

Source: Google

★ 5

Every detail of this studio exceeds my expectations. My friends and I took a class with Erika and she was amazing! She was both informative and encouraging throughout the session. The instructors here at Kai are all so kind and have made me feel welcomed, especially as someone who is just beginning to get into lagree. I highly recommend taking a class here and I can’t wait to be back again soon!

Source: Google

★ 5

I highly recommend Bianca & Zeze’s classes. They’re very helpful and knowledgeable, and I always find myself having a lot of pressure in my lower back when it comes to planks, which is much improved with the help of their guidance. The front desk was very welcoming, and the studio overall is so new and clean.

Source: Google

★ 5

I’ve taken a few classes at Kai and I honestly can’t say enough good things about this studio. From the moment you walk in, the space feels fresh, modern, and clean — everything you’d hope for in a boutique fitness studio. The vibe is welcoming and energized, and you can tell everyone there is serious about their fitness but also super supportive.

One of the best parts? Erika’s playlists. I swear they’re half the reason I survive those plank-to-pike transitions. The music is upbeat, motivating, and perfectly timed to the pace of the class.
Thanks to Erika and the whole Kai Lagree team, I feel stronger, more toned, and genuinely excited about working out again. If you're looking to challenge your body, strengthen your core, and train with someone who really knows her stuff, do yourself a favor and book a class with Erika.

Source: Google

★ 5

I’m so excited to have discovered Kai Lagree, from the moment I walked in, I was impressed by the clean, modern space and the welcoming energy. You can tell a lot of care and passion has gone into building this studio. The instructors are incredibly knowledgeable and supportive, making sure everyone—from first-timers to seasoned pros—feels comfortable and motivated. The Megaformer workouts are no joke, but the guidance and encouragement make every second worth it. I left feeling stronger, more energized, and already looking forward to my next class!

Source: Google

★ 5

The most gorgeous workout studio I have ever been to. This was my first time doing lagree and as a beginner the instructors were very welcoming and helpful towards my form. Definitely a no-judge zone, and they allow you to take pictures/videos along with free post refreshments after the workout. I've been going for a little more than 2 weeks and I can definitely see a difference in my body along with my mental health. This place is an 11/10.

Source: Google

★ 5

My friend and I took a Total Body class with Huyen yesterday and absolutely loved it! As a beginner, I found the workout challenging but totally worth it. Huyen is an amazing instructor who keeps you motivated throughout. The studio itself is beautifully designed—with great lighting that’s perfect for cute photos! Highly recommend and can’t wait to come back!

Source: Google

★ 5

I’ve taken a few classes with Huyen and have not been disappointed—she’s great! The studio is beautifully designed, and the equipment is brand new. I definitely recommend it!

Source: Google