★ 3

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★ 5

I wish they fixed their machines more or they won't break as much I don't know people are rough with them so I'm not going to fault them but keep trying to fix your stuff

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★ 5

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★ 1

This is the worst LA Fitness I've ever seen. The shower stalls don't even have doors, so your towel gets soaked before you can use it after your shower. The open showers let water splash everywhere — it's terrible! So many garbage on the floor , in shower room on the floor so many razors 🪒 disgusting.

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★ 1

Este gimnasio huele a orines !!! Es un gimnasio sucio con mal olor y equipo súper viejo y oxidado
Realmente lo que me impacta es el mal olor es como si nunca limpiaran !!

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★ 5

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★ 1

Quite possibly in every form factor,dirtiest gym in LA . Equipments are rusty, AC is almost always off, change room floor are nasty . Whole gym smells like sweat . Do not recommend at all

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★ 1

You get what you pay

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★ 5

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★ 5

Culver City La fitness is awesome
All of the equipment is brand new
The place is always clean and Nice
Nice friendly workers and staff
Beautiful girls All around me usually
Great shakes and protein bar

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★ 1

Not kid friendly. Why allow kids lessons for kids but allow them to use the showers

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★ 5

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★ 1

It takes a lot for me to do this, but I’m tired of how many machines are constantly “scheduled for repair.” I’m writing this looking at SIX broken stair masters. C’mon, after months of a broken pool/sauna? Place is basically a garage

UPDATE: management told me the machines may not be fixed for another 3 months. Wow.

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★ 4

Zumba classes by KC G., and Cindy are really good and fun.

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★ 5

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★ 1

Place is dirty, machines are always being hogged and/or broken. Waited almost an hour for the smith machine because people hog it up. Get more machines

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★ 1

As a guest, terrible first impression:.

Pros:
- Spacious gym, numerous equipment, nice crowd, overall good vibes.

Cons: BAD SERVICE
- I signed up for a guest pass and walked 10 mins to the gym and was told I needed a physical ID before I could be let in. So I have to walk all the way back to get my ID and then back to the gym again. Was the personal info I already provided not enough? 30 minutes wasted there.

- While signing the visitor form, a girl walks in and says, “oh I already scanned” to the front desk girl who was just talking gossip on the phone. What a joke.

- Then I get taken to listen to a sales pitch that I already am turned off by. Alejandra (nice girl) gives me her monologue about the guest package, then asks me if I intend to come in solo or with a guest. I say solo, then she gives me the individual package speech. Wouldn’t have it been better to ask me that question to begin with instead of wasting more of my time? Furthermore, I get asked where I live 3 times in that conversation regarding where I’m from, which location I’d sign up for, and if they even have a location there. Was I not clear the first time?

- I start making small talk with other gym members and tell them the same story up to now and to sum up what they said, “oh dude, why would you even do all that? People just come in here all the time”.

In conclusion, doing the right thing at this gym gets your time wasted. Shame, I would’ve signed up for this location too. Nice gym, sloppy staff.

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★ 3

This gym is huge, with a lot of great equipment, but it is one of the messiest gyms!
Management doesn’t enforce the maintenance of weights & the overall cleanliness of the gym. You can get a good workout in, but plan for extra time, just trying to find the equipment, because it’s not where it’s supposed to be.

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★ 4

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★ 5

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★ 5

Dion (personal trainer) is THE REASON I go to this gym and the reason for this 5-Star Review. Every session is upbeat, fun, and I always know I’m going to laugh. But more importantly, he has incredible knowledge, smart workout plans, nutritional knowledge, and genuine care for your progress. In just a few months, I’ve seen my body transform in ways I’ve always dreamed of for years, and I actually look forward to coming to the gym because of him.

The facility itself isn’t the best. It is crowded, compact, and not as clean or attractive as other locations. BUT Dion IS THE VALUE in going to this gym. He is down to earth and gives his best.

My motive in leaving this review, is to let others know where the value is in the membership. Dion should be training celebrities in my opinion.

I also highly recommend the spin classes! Incredible instructors! I just wish the spin room had more air flow, as I don’t like inhaling everyone’s breath but again, great instructors!

Dion is the #1 Asset at this Culver City location.

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★ 5

The locker room is really clean, huge lockers, great Thursday night Zumba Class!!! Jenny is the BEST!!!

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★ 2

Two stars for The Bees Knees - which is the best part of this location (and they're not technically a part of LA Fitness). This is by far, the worst LA Fitness location in Los Angeles. I recently moved and my previous location was the new LA Fitness at NoHo West. This is the complete opposite. The windows often fog on the inside from the humidity (ew) and it's dirty carpet all over the floors. All the machines are rusting and many are often not working at all. There isn't nearly enough machines to keep up with the demand, and you'll often see people waiting in lines during busier hours. I've never interacted with the staff, so I can't speak to that, but regarding the atmosphere, equipment, and cleanliness look elsewhere.

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★ 4

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★ 1

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★ 3

The bare minimum. Small, lack of attachments for cable machines, no bball court, no heavy bags, no shower curtains (lots of lookey-loos), and frequent plumbing issues. But, you CAN get a pump in here and at the end of the day that's what really matters.

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★ 5

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★ 1

I strongly encourage all readers to steer clear of La Fitness because of an incredibly distressing experience I endured there, which involved verbal harassment and blatant disrespect not only towards me but also towards my cousins and younger brother. The confrontation and conduct exhibited by two female employees were not only aggressive but also deeply intimidating. It was truly alarming to witness such behavior, especially considering the impact it had on my younger brother, who, as a result, was left utterly speechless and visibly frightened. This kind of unacceptable treatment is not something anyone should have to endure while trying to enjoy their time at a public venue. Therefore, I firmly believe it is essential to share this experience with others to underscore the severity of the situation and to advocate for the avoidance of this establishment altogether.

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★ 1

I urge readers to avoid La Fitness due to a deeply upsetting incident involving verbal harassment and disrespect directed at myself, my cousins, and my younger brother by two female employees. Their behavior was so aggressive and intimidating that my brother was left speechless and frightened. This unacceptable treatment warrants a strong recommendation against patronizing this establishment.

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★ 3

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★ 1

I had a very upsetting experience at this LA Fitness location. A short manager name Josue pressured and verbally harassed me into signing up for a personal training membership. He didn’t explain the cancellation policy at all — I only found out about the fee after I tried to cancel because I didn’t like the training style.

When I told him I didn’t want to pay the cancellation fee for a service I no longer wanted, he revoked my entire gym membership for not paying cancellation fees. I felt extremely uncomfortable, disrespected, and trapped.

This kind of pressure and retaliation is completely unprofessional. I came to this gym to improve my health, not to be bullied into contracts I didn’t understand. I’ve will be filing a complaint with LA Fitness corporate and will be reporting this to the Better Business Bureau as well.

I hope they investigate this behavior seriously and prevent this from happening to anyone else.

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★ 1

Go with another gym. There’s no ventilation and it’s all carpet, so it wreaks and is humid. They don’t have round plates or clips. Customer service is totally unhelpful, and they make cancelling your membership a hassle.

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★ 4

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★ 3

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★ 2

It's a no for me.

This LA Fitness location was really disappointing. I did not sign up after my trial.

The facility often has an unpleasant smell, kind of like a mix of mildew and sweat that doesn’t seem to go away. It’s almost always crowded no matter what time you visit, making it tough to find available machines or equipment.

That might be fine if people were polite. But unfortunately, gym etiquette leaves a lot to be desired. Weights are frequently left scattered around and slammed on the floor by roided out wannabe gym bros, and it’s rare to see anyone wiping down machines after use. The staff does nothing to remind people of how to behave like humans.

The place feels a bit rundown too, with some walls missing and equipment frequently not in great shape.

Working out here can feel more stressful than relaxing, which is disappointing since it’s one of the closest gyms for Palms and Culver City residents. I hope there will be better options coming soon for the neighborhood.

I would never give this place my money.

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★ 2

I’ve been a member of LA Fitness for many years and have also worked at one of their locations, so I have a good understanding of what to expect. Unfortunately, my experience at this particular location has been disappointing. The front desk staff are not friendly and rarely acknowledge members when they walk in, which sets a negative tone right from the start.

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★ 5

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★ 5

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★ 3

Average gym. Great for variety of equipment but not the best maintained. Dumbbells are all over the place, deadlift platform only has Hex Plates, and only 3 squat racks

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★ 4

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★ 1

Worst LA fitness , dirty

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★ 5

The only down side is that they don't really enforce putting weights back in the right place. But besides that it has everything i need to get a good pump in.

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★ 5

Exceptional Experience at LA Fitness – Culver City

I’ve been to several gyms, but the LA Fitness at the Culver Center truly stands out. It’s one of the largest locations I’ve visited, boasting multiple floors filled with a vast array of equipment, ensuring that I never have to wait to use a machine. The facility is clean, well-maintained, and offers a welcoming environment for all fitness levels.

What truly sets this gym apart, however, is the outstanding staff. Every team member I’ve encountered has been friendly, professional, and genuinely helpful. I want to give a special shoutout to Daniel. On multiple occasions, I’ve misplaced personal items like my wallet, keys, and even my beanie. Remarkably, Daniel went above and beyond to locate and return them to me—even retrieving my beanie from a spot nearly 200 yards outside the gym! His attentiveness and dedication have made a lasting impression, and I can’t thank him enough for his kindness and integrity.

If you’re looking for a top-notch gym experience with exceptional facilities and a staff that truly cares, I highly recommend the LA Fitness at the Culver Center.

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★ 1

The weekend openers are always late. It’s 30mims past opening

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★ 5

Papel señores!! En los baños
El baño es parte indispensable en el gimnasio. Ahí les encargo!!

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★ 5

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★ 5

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★ 5

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★ 4

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★ 3

EDIT #3: they have free weights again! Plenty of plates from 45 to 2.5, thank God. Bumping the rating to 3 stars, haven't had a chance to see if they got enough dumbbells too but I'll update again when I find out.

EDIT #2: It's been 11 months since my first review. They just got a new set of 25-pound plates, so there's plenty of those now! Still not many 10s, and sometimes you have to wait until someone else is finished so you can have the 5s they were using. As far as I can tell there's only a single pair of 2.5s for the entire gym, but I've seen a couple people bring their own 2.5s. A guy told me they're $40 on Amazon so maybe I'll give in and buy those.

EDIT: It's been 8 months since I wrote the review below and it's only gotten worse. Fewer weights than ever. Every other location I've been to is much better than this.

They don't have anywhere near enough free weights or dumbbells. They've been "about to get more" for 5 years but they never do, they just say it keeps getting delayed by "corporate". Pretty sure they stopped putting away the weights because if they did you'd notice that so many of them are missing. It's gone enormously downhill.

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★ 1

Its so annoying coz of smells
And sometimes the machines are broken

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★ 3

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★ 1

Probably the worst gym I’ve been to, not a single dumbbell in the right slot. Nobody re racks their weights. Very few wipe down the machine. Save your time and go to Playa Vista.

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★ 5

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★ 1

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★ 1

Remember to bring your photo id. Which dumb makes the rule that everyone go to the gym need to bring physical photo id. I waste an hour of time on driving and then I can train. This foolish reception and manager who makes the rule should be fired.

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★ 5

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★ 1

I had a terrible experience when I decided to check out this LA Fitness location since my contract at my other gym was coming to an end and this LA fitness is closer to home.

Using the free pass to explore the gym turned out to be a hassle.

Moreover, the front receptionist wouldn't let me in without first talking to a salesperson.

The saleswoman was unfriendly and came across as quite condescending. To add to my frustration, the saleswoman insisted I needed to pay $20 for a day pass, even though I had signed up online for a free one.

When I was asked if I had a membership before, I couldn't remember, if I had a membership or a trial with them years ago. But what I do recall is the limited parking and insufficient machines, especially squat racks, were significant drawbacks and I decided to not move forward with them . With a smirk, she mentioned that all the machines were the same. (in a condescending way, and clearly uninterested in earning my business)
I was seriously considering joining this gym due to its convenience, purely because of it being a shorter drive for me, but after that experience, I decided to retrieve my ID and not proceed with the trial. Overall, it was a disappointing experience and a complete waste of time.

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★ 1

bad customer service ! the manager was rude.

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★ 5

My second home , some of the machines were broken and needs to be fixed but other than that great experienyes

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★ 1

I am disappointed. I came to hit the sauna and jacuzzi. Everything was closed, including no hot shower. I asked the woman at the front why even bother having the club open. She said they had a sign in front. But boy, the signs were so small that no one pays attention. Had they said everyone who cones in, you would have fewer hangry members.

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★ 1

Weights/gym equipment are always missing. A lot of it is broken too. You need to add some equipment like the hip thrust machine please.

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★ 2

Standard gym- but front desk is slow and uninspiring. They were drinking soda and munching on takis. I was trying to check in my wife and the guy doing it was not in shape and SLOW. It will kill your momentum if you let it.

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★ 1

Overcrowded and mismanaged gym with a terrible parking lot.

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★ 1

Signed up (and paid!) for two months through my health insurance and just needed to finish the process in person… waited for an hour and they told us to come back next week? Poor customer service and understaffed. Cancelling and hoping to get a refund. Never had any issues signing up for any other gym in LA! Crazy.

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★ 5

Clean, free parking, lots of free weight.

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★ 1

Same issues as all the other reviewers.
This entire gym needs to be overhauled or replaced by another gym completely.

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★ 4

Has all the stuff. Clean.
The pool and Jacuzzi are down alot.
They reduced 3 hours during co/vid and haven't restored normal schedule.

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★ 1

Smelly, rusty, and there are never any attachments for the cables. Truly the commerical gym experience, welcome to your local LA fitness.

I will say this beats out the Bundy and Wilshire locations for its free parking, and its free parking alone.

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★ 5

I love this place compared to the one on Bundy. Way more spacious n' clean. Parking takes a while so don't forget that. The juice bar is bomb. And my favorite gym employee is Fernanda, who's legit the best/nicest.

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★ 1

I go to LA fitness all over LA and SF. This place is a half mile away from my house. I drive an additional 2 miles to Bundy and pay a dollar to park just to not go to this gym. I don’t know if they have the same owners/management. But whoever is in charge should be forced to keep it comparable to other LA fitnesses or just be fired. The place is a disgrace. Do yourself a favor go to any other location.

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★ 1

I recently got a 3-day guest pass to try out this LA Fitness location since my boyfriend is a member. Shortly after, someone from LA Fitness called to confirm my pass, and we scheduled a date for me to come in. Unfortunately, I got sick and called to let them know I wouldn’t be able to make it but still wanted to use my pass once I felt better.

Once I felt better I went in, I was told that my guest pass had been erased for not coming in initially—even though I had called LA Fitness and let them know I was sick + the guest pass email states, “Must visit club to activate pass within 30 days of issue date.” I was well within that timeframe. When I pointed this out, the staff then said well I couldn’t use a guest pass anyway because I had been a member at another location back in 2021. This was never mentioned to me in the email or during the initial confirmation call.

I originally left LA Fitness in 2021 due to poor customer service, but I wanted to give another location a chance. Unfortunately, this experience just reinforced my previous concerns. Transparency and better customer support would go a long way in improving the experience for potential members.

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★ 1

Open at 8am on the weekend? What am I paying for. Place is overcrowded and basically unusable in the morning

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★ 1

amazing this place still in business such a failure in management
i tried to set up an account it’s been so hard i drove all the way to this place twice they just couldn’t get it done. do u guys want my money or not?

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★ 1

omg i just had the WORST experience at this gym!!!
the front desk lady was STRAIGHT TRIPPIN - denied me entry, cited "policy" but we all know the real policy was PROBLEMATIC.
even tried to bring my pops into it - still got blocked. ID requested...like my face wasn't enough proof i belonged inside SWEATING with everyone else!!!
one star ain't even enough - NEGATIVE STARS for this spot. did they just lose a baller...YES.

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★ 5

Good place to work out

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★ 3

The sunaroom need to be more supervised, because people go in there with a tennis shoes, or street clothes on, and we have to breathe that material, and it is not fresh in there.

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★ 1

I don’t expect much from a gym..have equipment that works, weights mostly where they belong and be somewhat clean.

This la fitness can’t accomplish any of that..weights are NEVER anywhere close to in the right spot and the bathrooms are disgusting. If this place want across the street from me, I’d never come

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★ 1

Front desk staff is rude and unreasonable.

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★ 1

Long time ago i see samantha treating very baddly some old ladys from the third age
And now i come back and two times She give me the worst and agressive customer service
I dont gonna come back to this location for sure

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★ 4

Has what I need, not super organized but it’s a budget gym so expectations not super high

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★ 2

I mean, it’s a functional gym, but what a massive downgrade from the Gold’s nearby that just closed. People at front desk are all super nice, but gym itself once again proving la fitness is overpriced and overrated. Dumbbell weights are everywhere and unsorted, and it’s a crap shoot whether any of the bike machines actually work. Today it took 4 tries to get one that would actually start, and then it randomly restarted halfway through my workout. Again, it’s fine, it has the things you need to workout, but at this insane price point (just 4 years ago la fitness was 1/3 the price lmao) you’d expect a little better.

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★ 1

Nobody cares what happens here

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★ 1

the staff absolutely sucks! Like actually been going for years and yet let every week they find a new problem to say?!? Like some staff don’t say anything and some do outta nowhere? Quite stupid and the manager sucks just as much! The gym isn’t bad overall has 4 floors one underground where the bathrooms are!

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★ 2

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★ 5

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★ 5

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★ 2

The best argument against democracy is a 5 minute tour of the LA fitness on Overland in Palms.

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★ 4

Good equipment. Clean. People inside not that outwardly friendly unless you talk to them first. I guess their just shy. I am naturally chit chatty. Good gym. Would definitely recommend it.

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★ 1

Quite possibly the worst gym in the area and has been for a number of years. I've been to all the LA fitness gyms in the area and the managers definitely don't care about the quality of the gym.

No one ever puts the weights back, and no one has ever said anything. I guess everyone is too weak from not working out and taking Instagram videos about how they are in the gym not working out.

The bathrooms are absolutely disgusting, and you might leave dirtier than you came.

The sauna looks like it's going to cave in on you and smells like sweaty balls. People hang their shirts on the heater and walk in with shoes. The Marina Del ray LA fitness strictly enforces no shirts and shoes as does others. Someone needs to tech some sauna etiquette.

Most of the equipment Is falling apart and sometimes you even need to bring your own because there's not enough things such a pull down bars.

Most of the equipment is rusted and feels like you're in a prison.

Oh and don't go during any hours because you will literally be waiting for hours to use the machines. Except for Sunday, when everyone is at church praying that all of this will get resolved.

So not counting all those things, it's quite an exceptional gym and almost as nice as the nice ones.

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★ 1

Double check when I sign. I needed the kid club. The girls who signed it showed me the kid club. When I signed a month later. take the baby go to gym . They shut down the kid club and refused to refund money. Worst gym and service. Be deceived. Please don't go.

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★ 1

The short male manager at the front desk has terrible service. He refused to provide any information or his name when I called to inquire about the gym's services. He insisted that I go to the gym in person. When I arrived, I had to call the police before I could receive any assistance. Today, I was about to send an email, but I received the wrong email. Seriously. The worst gym experience of my life. A scam. They will only scam you into signing up and then don't care about your needs. Today, I can't even log into my account. It's awful. The service and the manager. Liars. A scam. I'm not even sure if I'll get a refund. Please tell everyone not to go to this gym. You will regret it.

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★ 2

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★ 3

LA Fitness is a good option if you’re looking for a gym with great amenities, various equipment, and classes. It’s incredibly convenient for those who need multiple locations. However, you may prefer a boutique studio if you’re seeking a super-clean environment, smaller classes, or a more community-oriented vibe.

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★ 5

Ricky N. was fantastic. Super helpful and you can tell he really cares! He gave us a GP. Truly enjoy this club! Current member.

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★ 1

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★ 4

Decent gym at this price

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★ 1

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★ 1

Needs to hurry up fix these stair master machines. 5 out of the 9 machines are out and it’s been almost 2 weeks.

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★ 1

Worst experience of my life! I had a session with Josue Nava who was very rude. Go to any other location but this one!

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★ 1

Its actually comical how bad this gym is. Smells awful, musty air, no attachments for any of the machines, weights scattered around, constantly overcrowded, i could go on.

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★ 1

At LA Fitness on Overland Ave, the entire downstairs area has been blocked off for private classes, leaving no space for regular members to stretch or use light equipment like small weights, exercise balls, and stretching sticks. Even when only one person is training, the area is closed off.

All the beginner-friendly equipment has been taken over by private classes, which are very expensive. The equipment upstairs is primarily for professionals, making it difficult for beginners or those with mobility issues to find appropriate space and tools. Plus, those areas are always crowded during busy hours.

I’ve contacted LA Fitness, and while they said they’d address this, nothing has changed. It’s frustrating that the gym is becoming less accessible for regular members.

Has anyone else experienced this?

#LAFitness #AccessibilityMatters #OverlandAve #FitnessForEveryone

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★ 1

Disappointed with LA Fitness (3827 Overland Ave, Culver City, CA). Tried bringing my mom to the gym to work out with me and my fiancée, but the assistant manager refused her entry, ignoring all guest pass promotions that are clearly advertised online (like the 3-day pass and complimentary guest options). Instead, they tried to charge us $21 for a day pass.

We left frustrated without exercising at all. I’ve been a loyal member for years, and this lack of knowledge and service is unacceptable. LA Fitness, train your staff better to prevent these frustrating experiences. 👎 #LAFitness #CustomerService #Disappointed

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★ 1

Terrible service by sales department clerk, Darla. The front desk lady said there is no manager on site until Monday. I asked Darla who she was and she said she was a manager. So I'm not sure who's telling the truth. Darla was inflexible and rude over a free guest pass then tried to sell me $20 day pass. She also asked if I was a member before (which I was) and proceeded to offer no help. No manager on site on a Saturday plus terrible customer service. Told me her system was down and proceeded to help others. Also not professional wearing a large hoodie over her sales attire, this whole encounter was BAD. Unprofessional

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★ 1

You know that pool smell, that’s not chlorine, that’s the smell of people urinating in a pool and I’ve never smelled that stronger than in this LA fitness location. It’s so bad that I cannot work out. This is the worst gym I’ve ever been to, and to make matters even worse, both times I’ve used my membership they didn’t even have sanitation wipes and everyone had just been sweating all over the equipment and transmitting ringworm and god knows what to everyone else.

I just tried canceling my membership and they’re putting up all of these obstacles. They act like it’s super easy but clearly that’s not how they make money.

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★ 2

Not Great
I've been going to this LA fitness for the past year and it's not a great experience. The managers really need to work on fostering proper gym weight etiquette because literally no one puts their weights back in the proper place. On top of that, many of the weights are missing even when the gym isn't busy. Machines are missing their accessories and equipment is left on the floor for people to trip over. The gym can get very busy after 4 pm and you'll likely have to spend extra time either waiting for machines or searching for weights.
The gym is 4 stories with the lockers located below the ground floor. The whole place feels old and dirty.
They recently refurbished their smoothie bar but I guess they couldn't do the rest of the gym...

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★ 4

Very nice gym includes a pool has a very large hot tub. The sauna is coed in the pool area very friendly staff.

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★ 1

Terrible mismanagement.

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★ 3

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★ 4

One of the larger LA Fitnesses but it's older, it could use some updating. Indoor pool, sauna, 4 floors with the underground one for classes, the first two for treadmills, stairs/stepper, bikes, the 4th floor for machines and free weights. They seem to be on top of cleaning which is nice. The trainers here have more availability than other locations and all seem really engaged. Yeliotzka is amazing, if you can book her do it!

Once you do a lap around you can kind of get a sense of where everything is clumped together on th 4th floor. They seemed to have two identical machines for everything then a variant that's somewhat same vicinity of muscles so like if you can't do the low row you might still get something done on the MTS row. When this place is busy it feels BUSY, on the flip side when it's slow you can knock out what you need with no wait time or navigating people at all.

Parking lot is a nightmare though, arrive early enough to hunt for a spot. 😄

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★ 5

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★ 1

worst gym in la, fitness24 better.

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★ 2

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★ 1

Did a member of the staff die tragically or is everyone who works here always miserable? Facility itself is dark and dank, not a good place to focus on your health.

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★ 1

Went today to use a 3-day guest pass. Arrived at 7:43, was told that I couldn’t use the guest pass until 8:00. The only alternative was to pay $20 for 13 minutes.. literally 13 mins, they lost a potential customer. New to the area and this is the closest LA Fitness, but the front desk ruined it.

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★ 2

Every time I come here I’m upset I didn’t just go to the one in sawtelle instead. They don’t have enough free weights and the ones in the studio are just sitting there locked. Always waiting for machines. Sigh….

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★ 5

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★ 1

I travel a lot so I have a pass to go to any LA fitness and I decided to try out this one, I was so underwhelmed & overwhelmed. It was so crowded to be 1:00 on a Wednesday. People on every equipment. The gym is so crammed. Equipment in every corner and no method to the madness. I was so confused on where to go, where’s the leg section? It was just scattered everywhere. I would NEVER join this gym. I couldn’t even finish my workout, bc it was so chaotic and crowded. And you have to go up & down a million stairs to get to anywhere. Do not recommend

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★ 1

This gym never had enough space from the beginning, and now they’re not allowing people to workout at downstairs area. Whole section is only for private clients now. They closed the whole section even though there’s only one person training. There was only one person and I was using a equipment which no one was using. Trainer asked me to leave.

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★ 1

Went here last week (Friday) with a friend visiting from out of town who has a membership. She requested a guest pass for me because I was looking to join a gym. Met with the sales representative and was told my friend had to go on the app to make a request. My friend didn’t have the app and has limited skills with technology. The sales representative did not offer to help my friend. The sales representative did not even offer me a tour. She was not helpful at all. I didn’t feel welcome at this gym and therefore went somewhere else and joined.

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★ 5

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★ 5

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★ 3

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★ 2

Love the CARDIO CLASS on Saturday and Sunday. One of the best cardio instructors in the city. However, the management has neglected the facility. The gym reeks of sewage water. When you bring it to their attention, ppl shrug their shoulders. Management doesn't care and don't know how to remove the smell.

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★ 1

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★ 1

The stereo turns off MULTIPLE times during Zumba class. They have refused to fix it because it’s not “completely broken”. It’s been over a month now.

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★ 5

Buena atención

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★ 1

Has everything you’d need (obviously everyone has to bring their own equipment since it’s a LA fitness) & pretty much crowded all the time (which is fine and isn’t a complaint from me given the low price point). Also saw a cockroach on the stairs just hanging out during one of my first visits. It’s honestly pretty dirty I’d say and really grossed me out. Needless to say, I haven’t gone back since seeing the cockroach.

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★ 5

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★ 1

NASTY NASTY NASTY
WATER IN JACUZZI IS NOT BEING TESTED AT ALL AND THEY LIE ABOUT IT!!!!!!!
NASTY

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★ 1

Today I went in with my friend, who is also a member of LA fitness but her account is single club only. We were asking about the price to upgrade her account so she can go to multi club and the guy told us the price so we decided to hold on that upgrade because it was expensive. But then I do have guest privileges on my account, which I pay $20 a month to bring a friend in with me. He said that my friend can't get in since she is also a member so if she wants to get in, she has to pay $10 for today only or upgrade her account. So I don't really understand with my $20 I pay each month for guest privileges, who I can bring in, like everyone else who is not a member or what. Note that, normally, I can still bring her in just today this guy keeps refusing to let us in since my friend does not want to upgrade her account or pay $10. So I decided to go in another location and they said that was not true, maybe this guy try to mess with me to sale me and my friend. I feel is really ridiculous that the front guy does not let my friend, who is also a member of LA fitness in even though I have guest privileges which cost me extra $20 a month just because she is a member of LA fitness so she can't be in my guest privileges.

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★ 3

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★ 5

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★ 2

Someone hacked him my account in bank and the bank sent me another when my account was declining - I add new car number but gym charge me over payment

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★ 3

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★ 1

Dirty, crowded, difficult to find open equipment, but the worst part is the SMELL! There’s a lingering humidity / mold smell that makes this gym unusable for me. It really feels like you’re going to contract a respiratory condition by breathing in there. No open windows, no airflow, no towels to wipe up sweat - just a dank, moldy musk that never disappears.

Cost is $30 monthly, but is NOT worth it. Pay more for a better gym or work out at home !!

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★ 5

Signing up and checking in easy process equipment is all good to go also the trainers have great attitudes and are very helpful 💪🏾

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★ 1

Yoga/class room w/hardwood floor in the basement smells like mold. I’m allergic to mold.

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★ 4

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★ 1

The general stupidity of not being able to cancel your membership online....

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★ 2

This place is kinda gross the bathroom flooded a few weeks ago and there was poopy water all over the carpet and then people are walking around barefoot and there plates are not good to deadlift w :/

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★ 5

Amazing staff who go far and beyond for you, Samantha at the front desk is very friendly she is the main reason I go to this gym.

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★ 1

Cancelling my membership sucked. I went in they wrote it down and said that was all it took. The following month they charged my annual membership fee plus my monthly membership fee!

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★ 5

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★ 1

They need to turn on some fans or something
It’s really humid and musty in there

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★ 1

It’s dirty, it smells bad, almost half of the dumbbells are missing since Covid, one or more machines is almost always out of order, and I’ve seen cockroaches in the gym multiple times. It gets crowded around 6am so you’ll have to wait for machines and weights. I go cause it’s super close to my house but I wouldn’t recommend it. The one upside is that the current front desk person tends to open up a few minutes early and is good about turning the music on. The previous person usually wouldn’t even turn the music on and said she wasn’t able to, which is super odd.

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★ 3

The gym is

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★ 4

Need a few more machines and the staff need to monitor the floor and make people task their weights
Pay the guy to keep the machines running

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★ 5

Their pool is great! Nice and warm and lanes are always available. Showers and lockers are clean and staff is great.

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★ 5

Home away from home

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★ 5

Love the layout. I can get in and get out, because everything is spaced out and easy to navigate.

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★ 4

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★ 1

If I could give 0 stars, I would. This is by far the nastiest, most run down and aggravating LA fitness in the area. I’m not sure what’s worse - the horrible smells, poor customer service, broken machine and missing attachments they keep behind the counter so they “dont get stolen” or the sauna that’s always broken and pool area that’s constantly wet and a slipping hazard for anyone who walks in there. I live across the street but I drive out of my way and pay for parking at other locations to avoid this one. This location is always packed so it’s pretty disappointing that LA Fitness won’t put in the $ to renovate, fix machines and clean properly.

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★ 3

Solid place in general! I think it could be improved by staff enforcing cleanliness and figuring out how to get people to Put Their Weights Back. My friend's gym just has signs everywhere that say "Put your weights back or your membership is cancelled." Honestly - Love this.

I have to stop myself from asking grown men to read but have to step back and realize I don't work here. But some people do and could make a difference.

So many times I come here and it's just a mess because of lazy adults that don't clean up after themselves. Affects the function of the gym and how it feels to have a membership here...

The Beverly hills location is not good (3 stars) - Clean, but small and there are 3 benches total. I'm constantly fighting to get one and being pressured to hurry up. Also the biggest groups of like 17 year olds flood the gym after school and scream at each other from across the room.

Culver city (4 stars) has a great location, big, plenty of equipment, but this putting weights back issue is real here...the kind little signs that say "Please re-rack your weights" are just not solving the problem.

Hollywood (1 Star) LA fitness location is gross and everything is broken. I don't feel like I can set my bag down in the locker room without it accumulating grime and it feels like it's run by a totally different company. Really not in the same league as other locations.

Playa vista's location (5 Stars) is the best I've ever seen for LA fitness. I love it there.

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★ 4

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★ 2

Most Machines are broken. Fix them please

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★ 4

Ok so the only reason why I'm giving it 4 stars is because I think I noticed on the third floor ceiling where the weights are, there is mole forming. The staff is good in that they generally greet you unless their distracted or on their phone. It's usually crowded after work but on black Friday it was around 3pm and it was perfect. A lot of machines were open, the cardio machines had open spaces to workout in. It was nice.

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★ 4

Still don't understand why is there NO full length mirror in the ladies locker room. ???? We always need to check ourselves head to toe before leaving.

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★ 4

Hollywood LAFITNESS. Nice racquetball courts. No racquetball in Beverly Hills. So 5 miles away from BHs.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Samantha at the front desk makes the experience great every time I come in. Because of service like that I will never switch gyms and I will tell my family and friends about this LA Fitness!

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★ 5

Friendly staff. Love the jacuzzi and sauna!

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★ 1

Cancelled my membership here and got charged the following month. I call in and a woman at the front desk gives me attitude and the guy says there’s nothing he can do to give me a refund. Will never be returning.

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★ 5

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★ 1

I have always just accepted that this gym would be mediocre, which it is (if you are being very generous). But I am trying to cancel now, and they are making it incredibly difficult. They told me that I have to come into the gym between 9-5 on a weekday. I have a job and can't just pick up and leave for the gym during that time period. The manager is very rude and tried to tell me that "we all have things to cancel" when I asked why it felt like I was being held hostage. Bro.... what does that even mean???

Their pricing is so shady. Don't pay more than $30/month. Their equipment is so smelly. I always come home smelling like 4,000 other people's sweat.

If you are looking to join a gym, just join a different one. For your own sake.

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★ 1

Every morning at 5 am the dumbells and weights are out of place and all over the gym. No workers ever come around in the morning to put them back. Machines stay broke for months at a time. Not worth the money anymore

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★ 4

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★ 3

Been a member now for 6+ months. Love the spaciousness and large amount of equipment to choose from. Love the hot tub and sauna. The place is in beg need of an update and overall cleaning. Men’s locker room/bathrooms are old and odorous. Almost no ventilation down there.

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★ 5

Good vibes and energy

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★ 5

It's a commercial gym chain, it's a larger location with a variety of amenities. Nothing is super modern or cutting edge, there's times when it's super busy but generally there's enough equipment to use without waiting. The cardio machines are really old and dated but the a whole bunch of them, the cable machines work well and there's a few double stacks upstairs and downstairs. Nobody racks dumbbells but there's almost 4 sets of heavy and maybe 8 of lighter weights. For barbell stuff there's only 2 power racks and one pseudo power rack that has a x/y axis Smith machine arm, one platform for Olympic lifts. Multiple barbell bench rigs and incline, they are alright, no safety arms and the rack position is low for long arm guys this sucks.

If body weight stuff is your jam there were 5 or more assisted pull up machines and unfortunately only 2 lat pull down machines all if them are always busy.

Pool never seems busy but I have seen people packed in the sauna.
Anyways 5 stars really because the size and staff is generally really nice and friendly. I think it's a pretty good value proposition. Rack your weights people 🤗

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★ 5

Great variety of machines and good free parking

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★ 5

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★ 5

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★ 1

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★ 5

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★ 2

Very crowded all the time. Not very clean & smells😷

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★ 1

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★ 5

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★ 5

Best thing about this place is the staff. The cleaning staff is always on the move, cleaning. That's like a workout for them too because its 4 floors walking up n down the stairs. Front desk is cool n friendly during the hours I go there. Trainers look very fit and are friendly. You can get in a real good workout here. This place is very welcoming.

Please add curtains to showers! Need that asap. Machines sometimes take a while before being repaired. Parking is ok but could be better. They share parking with other facilities in the same plaza. Sauna is nice and spacious. It's also unisex. No basketball courts here. And no heavy bags for boxing here either. Besides that, I highly recommend this location.

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★ 2

Been going to this gym for a year now and it seems to get stuffier and worse smelling by the day. Equipment is old and often broken, it’s crowded, the bathrooms are gross. I know you typically “get what you pay for” but almost every other location I go to is in better shape than this one

***Update*** gym has pipes leaking all over men’s restroom and locker doors removed due to pool pump leak above. Lol pool and locker rooms may become one.

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★ 4

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★ 2

Possibly the most unfriendly staff ever.

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★ 5

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★ 5

Great gym. Great staff..

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★ 5

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★ 4

Overall, it's a great gym, good equipment that's well maintained. I'm not so busy that it's impossible to get a good workout. Other LA fitness spaces are much worse! had a hard time finding the sauna and had to ask multiple people how to get there. It is a coed sauna which my other location is not coed, so be prepared for that.

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★ 3

It need rules about the use of spaces, there are people just sitting watching their cell phones or using stretching spaces to do weight exercises in the cardio area and if you ask permission to use space, they are rude and run you off.
There is no order or rules.

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★ 3

Staff is great, but my fellow members aren’t re-racking the weights or the dumbbells. It’s like walking into a teenager’s bedroom! There should be an employee supervising the free weight area.

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★ 1

When I signed up with LA fitness Culver City was never told that they have the signature club and I won’t be able to use it , I was told I could go to any LA fitness in the state of California, was lied on , now that I moved to different area around me only 2 signature locations or drive 14 mile far to go to the regular club , wish I was told the truth when I signed up ,

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★ 5

Clay is a G. Answered all questions and was knowledgeable of the gym busy hours.

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★ 1

Second time coming to try to activate a guest pass. They take my information, hound me on the phone, and never let me actually use the facilities. Last time "their system was down" so they didn't let me enter. This time, I was already on file from the last time it didn't work, so they said I could pay $20 to enter. Sounds like the guest pass is a hoax to get you through the door, and I don't support businesses with scams like this to collect user information.

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★ 5

Great pool, clean, good temperature.
friendly staff

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★ 5

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★ 2

Roach infestation. There was a (live) cockroach the size of my thumb near the squat racks on the third floor. I can't imagine using the locker rooms in the basement given the cleanliness situation. The only other LA Fitness I've been to, in Forth Worth, was spotless in comparison. I've been coming to this gym for about nine months.

Giving two stars because the staff are all friendly and the manager helped me resolve a boneheaded move I made with my membership through my health insurance. It does, however, get overcrowded as other reviews mention, and uncomfortably muggy/humid inside. Plus, you know, the roaches.

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★ 3

It’s a gym. You can get a workout. They are slow to fix broken machines and the bathrooms are dirty. All to be expected from a gym overflowing with members. Weekday rush hour is typically 3pm - 7:30pm-ish and the place super slammed. Getting a bench or machine is rough and you better be ok with sharing or asking people how many more sets they have. Overall it gets the job done. The location is on par with any “budget gym”. It’s ok.

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★ 2

This place smells.

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★ 5

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