★ 1

Poorly managed, unclean, and unhinged with rules they want to enforce but many others they should, but they do not. Unweekends staff often do not open on time. Equipment is always broke. Parking lot overcrowded.

Source: Google

★ 4

Source: Google

★ 4

I've had great interaction with staff. I have not used the Jacuzzi or the pool, my main focus is on the restroom and they do a good job.

Source: Google

★ 5

Source: Google

★ 4

Dumbbells are very, very, VERY disorganized.
Other than this, the equipments are good, people good, all fine.

Source: Google

★ 5

Source: Google

★ 5

I signed up for a free 3-day complimentary pass just to scope out the gym. I spoke with Edwin for onboarding. He was very thorough and patient in walking me through my fitness goals, a beginner-friendly workout plan, and gave me a tour of the site. The gym was clean and spacious and easy to navigate.

I was interested in swimming at the pool and wanted assurance about the water quality. Edwin reassured me that the PH levels and chlorine were checked 3 times a day and the water was cleaned 3 times a week. I was able to look at the pool and ask my questions until I felt confident.

Ultimately, I ended up getting a membership and feel really good about it. I know Edwin will help keep me accountable to my fitness goals. I'm super excited to get started on my fitness journey.

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Ray Castillo was amazing! He guided us through the entire process of getting our gym membership and made everything easy to understand. He was professional, friendly, and very helpful. The gym is very clean, has a wide variety of machines, and offers a great atmosphere for working out. The front desk staff are always welcoming and assist you with a smile every time you walk in. There’s also a juice bar section, and the lady who works there is an amazing person who provides exceptional customer service. We truly appreciate the whole team for making every visit such a great experience!

Source: Google

★ 5

Source: Google

★ 5

fui q este gimnacio y agarre mi membresia con Eduardo Orellana recivi un servicio excelente lq persona fue bien atenta y se aseguro que todo quedara perfecto sin dura alguna volveria a sólitar su ayuda gracias por tu excelente atención

Source: Google

★ 5

Recomiendo este gimnasio yo fui y me inscribí tuve una bonita experiencia ya que me atendiendo uno de los vendedores el cual me enseñó muchas cosas las cuales me han ayudado la verdad me han cambiado me vida me siento llena de energía más saludable y llena de salud de verdad rocomiendo este gym muy bien el vendedor se llama Eduardo Orellana es una persona muy amable y atenta

Source: Google

★ 5

Yo soy miembro de LA fitness in Hawthorne, la verdad fue una experiencia muy buena, la persona que me atendio fue muy amable y me explico todo con detalles, si usted decea hacer un cambio en su vida y empezar hacer ejercicio les recomiendo que busquen a Eduardo Orellana el los va atender con mucho gusto ya que es un gran profesional

Source: Google

★ 3

It's ok. I will say that being one of the first in the door, i expected the place to be immaculate. It wasn't. The weight room was not in order. There was trash everywhere. It seemed like the cleaning crew or the staff didn't do a walk through the night before. Or, heck, the morning of... That's not usually the case, but it was on Saturday. Made me miss the 24/hr place.

Source: Google

★ 5

Love the pool and spa there
Nice and big

Source: Google

★ 5

Nice facility and friendly staff

Source: Google

★ 3

Pros. Cleanliness. CONS. Key machines remain broken for long periods. Also, lines of people can form waiting to work out on equipment as oblivious individuals just stay glued to a machine. The staff should remind people on the PA more often to let others work in on machines when they are resting (or, more annoyingly, looking at their phones!) between sets.

Source: Google

★ 5

Source: Google

★ 3

One of the better LA fitness in area, BUT the weight lifting area is too busy from 4-9pm and virtually all major machines will have 2-4 people waiting in line for them.

The basketball courts are fine to run on but there is a HORRIBLE smell like someone left wet sweaty towels in there and they grew mold. This area could definitely use some cleaning as it gets highly used every day I’ve visited.

Additionally the drainage in the sauna/locker room area is very weak and benches will be wet and unsanitary for very long time after use.

Source: Google

★ 5

Great gym

Source: Google

★ 5

Source: Google

★ 5

Nice gym location. Own parking and clean open space.

Source: Google

★ 1

I got a call from a woman at this LA Fitness in California who told me if I renewed my membership over the phone, I’d get a free 6-month guest pass. I renewed, but when I went to bring my friend, they said there was no guest pass and offered nothing. Total waste of time. They lied just to get me to renew—make sure you get everything in writing because they won’t honor what they say over the phone. I don’t even go to that LA or live in Cali but they’ll call whoever to renew. So watch out for them they’ll lie to you.

Source: Google

★ 5

Edwin is an awesome staff member. The gym is clean and fresh. Friendly and welcoming staff.

Source: Google

★ 1

I am currently visiting California for two months and, as a potential future member, I signed up for a 3-day free guest pass to try out the LA Fitness facilities. Everything was in order — I had my valid QR code ready to be scanned at the entrance.
However, upon arrival, I was told by the front desk associate named Sunny that I must be a California resident to use the guest pass. This condition is nowhere stated in the terms and conditions of the guest pass on your website or confirmation email.
When I politely asked Sunny to show me where this rule is written, she was unable to do so. Instead, she escalated the situation unnecessarily and even threatened to call security — which was completely unwarranted, especially given that I was calm, respectful, and simply seeking clarification.

Source: Google

★ 5

Muy bonito lugar para tener una muy buena salud física , bonitas instalaciones me gustas están bien equipadas

Source: Google

★ 4

Has some of the most fit women in the mid morning crowd. Can get crowded. I wish they had more updates equipment.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Every time I come I see this. I like.This is why I like LA fitness because they clean

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

I love the yoga class, which is the only exercise I do there. Since May 1st, parking has been near impossible. In the last 6 weeks, I have gone to 3 classes. The other times I have to turn around and go home. When I called the gym to inquire if there were any negotiations with nearby stores to use some of their parking (because I had been told that in the past) I was told no, there are no plans to do that. The attitude was so cavalier and unprofessional. I was told there was a new manager coming, and hopefully, maybe they might do something. I also pointed out that the visibility mirror has been missing from the top level of the parking structure for 3 months and that it is a safety hazard. I was told the part is on order and on a list of things to fix. A visibility mirror can be ordered online. I checked. I have never encountered such an uncaring attitude from a business. I have been a member since 1984, but if nothing changes by the time my renewal is up in November, I will not renew. There are plenty of gyms in the South Bay that provide enough parking without safety hazards.

Update: The safety mirror has now been replaced. When I went to the yoga class last Wednesday morning, there were actually a few parking spots up on the top level. I don't know what changed, but I hope it lasts.

Source: Google

★ 3

There is a shortage of bar for benches. Would be so helpful if LA fitness added a few extra bars so we didn’t have to wait for the bars otherwise is not a bad gym.

Source: Google

★ 4

Fine

Source: Google

★ 4

Very nice gym however parking is terrible. Especially on mondays.

Source: Google

★ 5

The manager and staff is always helpful and kind. I wish I could kiss and hug each one, the app and phone problem they care and have so much patience and kindness.

Source: Google

★ 5

fantastic customer service. clean. thank you Edwin and the manager Robert. Will definitely be coming here

Source: Google

★ 5

The staff are so nice and helpful.

Source: Google

★ 5

excellent staff friendly helpful professional service, Hannah at the front desk made my first experience a simple breeze thank you, facilities are exceptional thank you all, appreciate your help, props to Robert for his superb explanation of expenses, use of bicycle and shoulder machines, thank you so much Edward as well

Source: Google

★ 5

Great gym with great staff!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Leo is an awesome trainer! Highly recommend getting trained by him. Gives really great advice 🏋‍♂️

Source: Google

★ 5

Very friendly staff…

Source: Google

★ 1

Canceled my gym membership MONTHS AGO, however still getting charged for the kids club. Called for weeks trying to speak to a “manager” to cancel it because she’s the only one that can but I was given a run around by clueless employees. Finally told I had to come in person to cancel it. Here in person and there is no manager available to speak to in person cuz she’s “busy”. All they have to do is cancel it. Probably takes less than 5 mins of her time. Crazy. Where is this imaginary manager at.

Source: Google

★ 5

Very spacious, well structured staffing and friendly as well, they have a variety of equipment and have decent hours during the week and weekend for a non 24hr gym.

Source: Google

★ 5

Amazing facility, very available and helpful staff. You are not gonna miss anything in here!

Source: Google

★ 5

Very clean and professional location.

Source: Google

★ 5

Source: Google

★ 4

One of the best LA fitnesses in the area, though it is pretty packed most of the time. The staff is really friendly and Stefanie the supervisor went above and beyond to help me with an issue with my membership. She helped me achieve the best possible solution in a really inconvenient situation. Thank you Stefanie and LA Fitness for honoring my loyalty to LA Fitness!!

Source: Google

★ 3

Decent gym… gets packed like most. Machines are often broken.

Source: Google

★ 4

Nice

Source: Google

★ 5

Edwin sorted me out with a membership, super helpful. Great facility, would recommend

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Friendly staff, excellent location.

Source: Google

★ 5

Great customer service, Edwin helped me on all my needs ,very helpful person. I highly recommend its very clean.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love LA Fitness best medicine in town money can’t buy

Source: Google

★ 4

Source: Google

★ 4

Better/ cleaner than gym around the area. Slow WiFi

Source: Google

★ 1

Source: Google

★ 5

The director of personal training, Behrad, is incredible!!! Holy Cow! He made me feel so welcome and comfortable in the gym. His charisma and sense of humor had my dying to return to train again. Too bad he doesn't have a twin to work at the other LA Fitness closer to my house.

Source: Google

★ 5

Eminence👌

Source: Google

★ 1

I have been going to this location for many years until I started getting harassed. The training manager Berrod was giving out my personal information like the times I was going into the gym to other members that were making me feel uncomfortable at this gym. How can an employee at LA fitness just hand out my personal information to other strangers at this gym? Even after speaking up to the front desk, this training manager decides to turn it into a joke, and try to flirt with me after. It is completely unprofessional. The employees at this gym should make it safer for women. I’m really sad because I really loved going to this gym, until I started getting harassed. I will definitely NOT come back to this location.

Source: Google

★ 4

Positives for this location: very clean, very few pieces of equipment that ever need repair, plenty of equipment available, and members tend to have very good gym etiquette. Negatives for this location: no paper towels in the restrooms, wipes are too wet and leave a wet mess on equipment, and front desk staff can be rude. Good place to get a workout in.

Source: Google

★ 3

The bathroom faucets are faulty and blocked and the water is without pressure

Source: Google

★ 5

Source: Google

★ 5

I’ve been working with my personal trainer Eddie for 3 months and he has been phenomenal! He is so encouraging and empathetic. As a mother and someone with autoimmune/joint issues it can be difficult to find a trainer who can understand and be patient so i am grateful i found this location and Eddie. Highly recommend!

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Bastante espaço, uma piscina boa, apesar de faltar equipamentos, mas é uma academia boa!

Source: Google

★ 2

Terrible experience! If you plan to workout after 5pm DO NOT COME TO THIS PLACE.

My lock was broken and my wallet was stolen!
On January 15th, someone stole my wallet from the locker, 2 guys started fighting and they had to call the police, it's horrible to find parking and there's line for the equipments all the time!

Find a better place to do your workouts!!!

Source: Google

★ 2

Today I have incident in the gym where I was about to take a shower in disabled bathroom. I am a physical challenge so I swim and take a shower at disability shower because it is so convenient for me. There was stuff place in that shower without any one else. So the lady who was taking shower next door said, “ don’t remove these stuff because they are my sister’s but I saw her sister in the swimming pool. I walked to front desk and asked help to to tell her and explain the situation these front desk employees act like they can’t do anything about it. The lady said she just clocked out and the guy said he couldn’t go inside women locker. He said I have to wait until operation manager comes back from outside. So I went back to shower and the lady was inside disabled shower and didn’t not get out. I waited for five minutes and more. I walked to front desk again and asked front desk guy that when the operation manager will be back and I was with swimming suit and cold. He replied that he has no idea where she exactly was. I told him that your company already charged me from my bank account for membership so do something about this. So he called operations manager and a few minutes later she came back from outside. I explained the entire situation and she came to shower with me and the lady said her sister knee was hurting and claimed to be disabled. I was disappointed by that operation manager told me that next time if I need help call from my cell phone and I told her even I show up as person I have to go to front desk two times and anything I said they kept asking again and acted like they didn’t understand and when they were looking for new members they understood whatever I said. So, I told the operator manager that since the server is sucked please tell your company that not to email me every week to add family members or friends to join their club because I told her that I have this shower issues and dirty around rest rooms and around the pool and locker rooms since I come to this location but I didn’t complain because they didn’t seem cared. All they wanted to do is make commission from members. She gave me cooperate official number to call and tell them not to email me anymore. Terrible customer service and solution is weak.

Source: Google

★ 3

I have been going to this facility for about 2 weeks. The equipment is really old , please get new equipment asap!

Source: Google

★ 5

Clean Gym. Friendly Staff. Free Parking. All good !

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 5

Behrad Abasi was such a great trainer definetly recommend!!

Source: Google

★ 5

I had an amazing session with Behred. I came with the intention to cancel my membership but he helped me realize the importance of also prioritizing my health as much as every other thing.
And the workout session with him was a lot fun than any other sessions I’ve had in the past. He’s very lively and friendly.

Source: Google

★ 5

Great work out. I really got a lot out of it.

Source: Google

★ 5

Behrad was awesome trailer 4 me I highly recommend him n im giving a shout 2 chance ask for them both ( LFG) FB fans figure that one out

Source: Google

★ 5

If you’re looking to be build muscle or to even get lean ask for Behrad he activated muscles I didn’t even know I had. Hands down best trainer I’ve worked with so far.

Source: Google

★ 1

Dirty

Source: Google

★ 5

Behrad is awesome! He trained me with a workout regimen that made me instantly feel better instantly after!

Source: Google

★ 5

I got a very effective personal training
With personal trainer Behrad A, very clean. Gym and professional personnel

Source: Google

★ 1

I cannot begin to describe the lack of professionalism and customer service from this location and LA Fitness itself. We have tried canceling our membership for over two months now. We keep getting told they have cancelled and we will receive a confirmation email. Both things never happen. I don’t know what type of scam this place is running.

Source: Google

★ 5

I recently re-joined (was a member years ago). After spending time with Behrad and meeting Luis regarding personal training, I was 100% in! Behrad is very knowledgeable, explained everything in detail and answered all my questions. I’m in good hands and am super excited to become my best😎

Source: Google

★ 5

Luis gave great guidance. Would definitely recommend him for training.

Source: Google

★ 5

Behrad is legit about getting people into the best shape of your life. A gym is a gym but someone willing to believe in you and take you the next level will get you there way faster. His team have been nothing but helpful. I’m excited to get started and if you wanna get started come join me. I’ll check back in 3 months and show you the progress.

Source: Google

★ 5

Source: Google

★ 5

Behrad was awesome, he was knowledgeable and professional. Because of him I was happy to sign up with a trainer and am eager to start sessions! Let’s gooooo! 1 request to our regional partners please give us a cold dip!!!!

Source: Google

★ 5

Had a great training session with Behrad today!! He has the best energy and knows how to get you loving! Recommend him 100%

Source: Google

★ 5

LA fitness is a good place to train and their trainers are always willing to help and make you feel comfortable, especially Behrad.

Source: Google

★ 5

Met and worked out with Behrad and had a blast! He was energetic and very supportive of me and my wife's goal in fitness and went above and beyond to make it a great experience at a reasonable cost! Highly recommend working with Behrad for personal training!

Source: Google

★ 2

Has all the basics, but cleaning wipe dispensers are sparse and often empty!! Very frustrating. I don't have time to waste at the gym going on scavenger hunts for cleaning wipes. PLEASE refill more often and add more dispensers for convenience! Also, no one puts their dumbbells back in the correct slots, and I have never seen staff on the floor correcting this. When I worked at a gym, I was constantly organizing dumbbells for a better experience for clients.

Source: Google

★ 4

Big spacious gym, but theres 2 of each machine, so it is kinda weird that for a big space, there's just a couple of each machinery, if not just one (hip thrust), lots of space, lol. Overall, it's just a simple LA fitness gym

Source: Google

★ 4

It's a good place to work out. Lots of equipment, free weights, excellent classes. Many friendly people, and all at good, fair prices. Check um out.

Source: Google

★ 4

Source: Google

★ 5

Great gym, with plenty of equipment and super friendly staff.
Stayed for one week in LA with a friend and this gym has honestly been super convenient.

Would definitely recommend to anyone visiting LA and staying over the Lawndale area.

Shoutout to Abraham Tadeo for his hospitality and professionalism 👍

Only downside: it tends to get super crowded during peak hours.

Source: Google

★ 5

Buen ambiente servicio amable

Source: Google

★ 5

Source: Google

★ 1

Horrible environment, everything dirty. No paper for cleaning, no alcohol for cleaning, no alcohol, no paper for cleaning. Horrible reception. Today, October 2nd, there was no paper, no alcohol to clean the equipment. Horrible gym. I do not recommend anyone to train at this Hawthorne unit.

Source: Google

★ 2

This is by far the worst LA Fitness in their network. I say the because I have been to many others including other states, which look amazing. I firmly believe it is due to lack of management who are always sitting on their desks. Free weight is scattered all over the gym and becomes a scavenger game to find them. They are short barbell bars. The TV on equipment if they actually work their subscription is always down. This used to be a great gym but now it is run down warehouse.

Source: Google

★ 5

One of the nicest and cleanest LA Fitness in LA!! Staff very friendly, front desk staff always smiling welcoming members even the ladies who take care of the cleaning are super nice. I love the vibe in that location!!! Great classes!! especially Zumba instructors like María José,Cindy,Sandra,Stacy, Key and Angella on Sundays!! The only thing that needs to be taken care of is the AC in the class/fitness room, other than that’s my favorite gym to go!! Thank you guys!!

Source: Google

★ 1

Al cancelar mi suscripción de entrenador me cobraron un mes más y al pedir el reembolso me cancelaron las sesiones que ya había pagado. Me robaron. Deshonestos.

When I cancelled my coach subscription, they charged me for an extra month and when I asked for a refund, they cancelled the sessions I had already paid for. They robbed me. Dishonest.

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 1

I went to this gym from 2012 till the pandamia/Corona virus came around. The gym was closed for undetermined time therefore I lost about 4-5 months of membership I still had left over for the year.
No credit refunded for those months.
I thaught about going back and talk to person in charge Hector, but after reading so many negative reviews about the current status of this facility/gym, I'm not going to bother.
I don't want to feel like I'm going to be in a ghetto 😩 place.
I'm surprised the health department hasn't shut it down yet.
This comment is coming from a license Federal Aviation Quality Assurance Inspector "25" years. If it was up to me, I'd have red tagged this place already. Shut it down.
Management has a lot to do with it.
Perhaps time is due to get a new crew in there.
" Quality" is very important in any industry. Even more
When it is health related.
Save your money and your health!
Good luck!

Source: Google

★ 1

Our experience at LA Fitness has been nothing short of frustrating and disappointing. My family and I signed up for memberships at $50 each, believing we were getting a great deal with the promise of being able to bring two guests for free. However, this turned out to be completely untrue. Every time we’ve tried to bring guests, we’ve either been told there’s a $20 charge or denied entry because of some undisclosed policy requiring ID. None of these restrictions were mentioned when we signed up, which feels like a bait-and-switch.

What’s even worse is the way we’ve been treated by the staff, particularly one of the managers. This person has been consistently rude to my mom and me, ignoring us, making sarcastic comments, and even mocking us with remarks like, “Why are you complaining about the service when you rarely come?” It’s shocking to be treated with such disrespect, especially when we’re paying customers.

To add to the frustration, we’ve tried to cancel our memberships several times, but it’s been nearly impossible. There’s always some excuse—whether the manager isn’t available, it’s after 5 PM, or some other reason they come up with to prevent us from leaving.

I would strongly advise anyone considering LA Fitness Hawthorne to look elsewhere. The misleading information and outright rudeness from the staff make this gym a place I can’t recommend.

Source: Google

★ 1

I am incredibly disappointed with my experience at LA Fitness, and I feel compelled to share my frustrations. My family and I signed up for memberships, paying $50 each under the promise that we would be allowed to bring two guests for free. However, this turned out to be completely false. Every time we've tried to bring guests, we've either been told we have to pay an additional $20 or denied entry because of some undisclosed policy requiring ID. None of these issues were explained when we signed up, which feels deceptive. I only have continued to try to show up because of the basketball gym that my young son and his friend enjoy, but they have even took the joy of family time away from us.

To make matters worse, one of the managers has been incredibly rude to both my daughter and me. On multiple occasions, this person has openly ignored us, scoffed at our concerns, and even been sarcastic when we sought help. The manager went so far as to tell us that if we don’t like the gym, we should just leave. We have tried to cancel our memberships several times, but we've been met with constant roadblocks—whether it’s because the manager is unavailable, it’s after 5 PM, or any other convenient excuse they can find.

This is unacceptable, and I strongly advise anyone considering LA Fitness to think twice before joining. This gym has shown a complete lack of transparency, professionalism, and basic respect for its members.

Source: Google

★ 5

There is plenty of machines.
Mondays are the busiest. You got to get that work out.
Thursdays are less busy.
The only drawback is the parking. It’s free parking all around as well.
People are kind here the staff is also friendly. Plenty of restrooms.
There is no towel service.
If you use the lockers you have to bring a lock

Source: Google

★ 5

Great experience 5 star customer service by Ethan 👌🏽

Source: Google

★ 4

Source: Google

★ 2

Insufficient equipment for membership numbers. Poorly maintained equipment. Few amenities. No paper towels in the locker rooms. No weight clips for barbells. Unsafe equipment without signage. Not a place for serious weightlifters.

Source: Google

★ 1

As a member of LA Fitness for over 4 years, I'm disappointed by what I experienced today 8/15/24 while attempting to bring a VIP guest into this location.

As requested, my guest completed his Body Fat test and received the usual sales pitch from their representative. In fact, I even encouraged my friend to register since we travel for work often. Nonetheless, my friend opted to "test it out." At which point the representatives' demeanor changed and he said he would not be able to work out today. I inquired why not and the representative stated that their was a system malfunction.

I asked to speak to the manager and the representative walked over to the manager and returning stating that my friend "could work out for a day."

As a paying member, my VIP guest is able to have a 7 day trial session. Please note, that I have never had an LA Fitness behave in this manner or refuse entry to my guest.

This was completely unprofessional and I will be reconsidering if I will continue my membership at LA Fitness.

Source: Google

★ 5

Awesome facility!

Source: Google

★ 4

Nice been there for sometime

Source: Google

★ 2

I an thinking of canceling my membership since the parking sucks, the place looks unsanitary, and when you walk in you can smell the musty smell like the A/C is not working properly. They should have bigger ceiling fans so it makes it more enjoyable to work out. At the beginning they harassed my friends about joining the gym and lied to us about why they wanted us to make a list of friends etc, that should have been a warning I am planning on switching gyms.

Source: Google

★ 1

Workers that work the front desk should have some fitness experience it looks like la fitness hire young people that never worked out all they want us money they froze my membership for overcharging me strange never again

Source: Google

★ 4

Has all the equipment you need weather your a heavy lifter or there for cardio , clean showering facilities, and great customer service

Source: Google

★ 1

We should have access to all gym equipment at all times as long as they’re available for use. At 5:20 to 5:40 pm today there was a guy holding a crunch machine with his water flask while his gym bag was holding the other crunches machine meanwhile he uses the squat bar machine In front of the crunches machine. He was wearing army pants with army green tank top what happened to sharing is caring we all paying member ship here and have in tittle to use them instead of just putting personal belongings that’s what lockers for.people so selfish now and days

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Very beautiful gym. Staff was very nice and welcoming

Source: Google

★ 1

El elevador lo desactivan una hora antes de cerrar ay jente mayor que necesita usarlo especialmente para tercer piso. Y se mantiene sucio in the sauna room smells like fish. I told to the guy infrom but still dirty

Source: Google

★ 5

Source: Google

★ 1

This gym used to be nice before the pandemic. But now with the new management, and the New Deal they got where you can bring 2 people with you anytime any day, this place turned into a DUMP.

Source: Google

★ 4

Source: Google

★ 5

Clean, good equiped gym with very friendly staff. Would definitely recommend!
Greetings from Germany

Source: Google

★ 5

I've been to a lot of LA Fitness locations and this is one of the best by far. Just stay away from peak hours also Sunday is the best day to go!

Source: Google

★ 4

Source: Google

★ 4

FMOIG: jayyxjayy_🔥

Source: Google

★ 5

Exelent place

Source: Google

★ 1

Have an appointment but wait out 25 mins for a tour. Customer service is awful

Source: Google

★ 2

To Whom it May Concern:  I've been a Member at Your Location on 147th st in Hawthorne CA.

We come 5 days a week on average.

The Battle Ropes were taken out of General Use and we were told we cannot use them by the Tall Manager Guy with the Nice Haircut.  I explained to him this is not the case in other locations. His reply " well it is here"

Can we fix this please.  Plenty of Room for Ropes in General Area.

Thank  you

Source: Google

★ 4

Nice place.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 2

I'm about to cancel my membership, just because it's difficult to find a parking spot available and they haven't taken actions for it. It turns out that Urth Caffe is across the street and since their parking lot is limited, people come to park their cars at the gym, which limits to minimum the availability of space and makes it difficult for us at the gym. There are solutions to it and the gym needs to address this if they don't want to lose more members.

Source: Google

★ 3

This gym is always packed even tho it’s big you have to wait in line to use machines and benches! Too many people or not enough machines

Source: Google

★ 5

Visited here from Canada and I was so happy to find this LA fitness. It had everything I needed for a good lift. It was clean and the staff was so friendly. Hugo got me started and was so helpful. Thank you Hugo!

Source: Google

★ 5

Source: Google

★ 5

Clean and free parking

Source: Google

★ 2

Been going to this specific gym for around 6 months now and I’ve noticed it’s not the cleanest, right when you approach the entrance it’s full of fingerprints like they never clean the glass, restroom always dirty and last but not least the damn hand sanitizer stations are always empty pretty sure they never fill them they lack cleanliness seems like they’re more focused on getting new members cause they sure know how to be consistent on trying to get u to sign new people, definitely need to tightly up their house keeping, other than that it’s not bad other than it’s always busy and the weights are never in their spot so I just stick to machines and hope they’re not broken

Source: Google

★ 1

That guy Ethan needs to be properly trained to have better engagement with potential new clients. I was practically insulted with his sarcasm, not to mention he hung up the phone on me, during a discussion of how he didn't register me properly, so other employees were telling me "I'll let you go in this time" like No, I needed someone that could fix the issue I wasn't asking for anything to be handed over. Did I go back!? Of course NOT!!.. I hope the rest of the staff is more people friendly than this individual. I'll stick to my other gyms for now. (Golds Gym & 24hr fitness) they withhold never have this unprofessional attitude.

Source: Google

★ 4

Source: Google

★ 5

FANTASTIC GYM ! VERY GOOD

Source: Google

★ 5

Was visiting for a week and they were so nice and helped me and my family get a week pass! Highly recommend!

Source: Google

★ 5

Source: Google

★ 1

I’ve been coming here for about 5 years and had to cancel my membership because I couldn’t stand being talked down to by rude staff anymore. Manager rolled his eyes at me and gave a sigh as if he was annoyed of working when I cancelled my membership, I’ve never seen such characters. Don’t come here, there’s better services and gyms nearby.

Source: Google

★ 5

Source: Google

★ 1

Lack of parking and I was almost assaulted over a parking spot don’t come here. After threatening me they left and said they would be waiting in the gym. I left instead

Source: Google

★ 1

I wouldn't wish this gym on my worst enemy. It's like a nightmare in workout form. The staff here are about as helpful as a rock. Good luck finding a free machine. People here must have missed the memo on gym etiquette, it's a free-for-all with weights scattered like a post-apocalyptic wasteland. Trying to navigate through the chaos is an exercise in frustration. Save yourself the trouble and find a gym that values sanity and hygiene 😖😖😖

Source: Google

★ 1

If I could, I would give it 0 stars, or better yet, -10. I've been to many gyms, from other states to even other countries, and I have NEVER seen one with so many rude people. They grab all the weights at once and never put them back. There's never the right weight available, and when there is, you have to wander all over the gym to find it. People hog machines for over 30 minutes, reserve spots for their friends, and if you're in line waiting to use a machine, they simply don't care because nobody has any manners.
The worst gym in California. It's crowded at all times, exceeding its capacity. Terrible customer service, awful cleanliness, and poor equipment maintenance. In summary: do not go to this awful place.

Source: Google

★ 1

👎 Watch your billing with this location! I personally spoke with the General Manager to cancel my 3 month membership. He did not cancel my membership and now I have been erroneously billed for 4 additional months. They ripped me off $216 🙄

➖ I have called many times and spoken with multiple staff members to properly resolve this. The General Manager refuses to give me a call back, even though this problem is entirely his fault.

🙁Absolutely worst.customer service

Source: Google

★ 1

This is a very disorganized and dirty gym. Ending my membership.

Source: Google

★ 4

Few bars, always occupied

Source: Google

★ 1

Lockers/showers are horribly filthy dirty. Dirty smelly floors inside men’s showers lockers floors, with flying bugs climbing all over men’s shower stalls. Trashes human remains were seen everywhere inside men’s locker rooms floors. Swimming pool was shut down for repair forever. Rusty and broken ceilings on workout floors. Horrible terrible unacceptable condition at this LA fitness.

Source: Google

★ 1

Rude customer service. Rush you out of the phone. Had to call twice to get some information and they kept hanging up on me. Very disappointing!

Source: Google

★ 5

Good experience all around

Source: Google

★ 2

I’ve been coming to this gym for about a year now and I’ve seen reviews about people complaining about the ac but that was years ago, you would expect them to have fixed it by now but nope. That is still an issue. There isn’t ac only these old fans that don’t cool down at all. Lately they’ve been off. The air feels so gross.The only reason I still come here and give it some stars is because it is more spacious to workout at compared to other locations. The Century location has better ac but there is more equipment options here.

Source: Google

★ 5

Source: Google

★ 1

Was in the area for 2 months for work. Went to this gym because it was close by. Don't matter at what time you go is always crowded, and people take forever to disocupy the equipment. There's lots of empty space that they can put more equipment, but for some reason, they don't. Putting the weights back to where they belong is nonexistent. They have lockers, but for some reason, the floor is crowded with gym bags and backpacks (told front desk, but they didn't do anything). They lack barbells and better equipment. The bathroom is dirty and members go in the sauna with shoes on even though there's a sign that says shoes off. There's basically no accountability and management are just there to collect money. Can keep writing, but I'm gone from the area so idc. Spend your hard earn money on another gym. This one is not it.

Source: Google

★ 4

Source: Google

★ 2

The equipment is OK. Some broken the elevators to get to the gym are disgustingly filthy, and the staff at the gym would not give me the name of the building owner. It has always been dirty and I will find another gym last time I submitted a complaint I was ignored.

Source: Google

★ 5

Source: Google

★ 1

Dirty gym with inconsistent staff. Manager is very unprofessional. Free pass requires a 20 minute presentation “to build value in the gym.” Find another gym if you can.

Source: Google

★ 1

Good luck using your free pass! They try to make you buy a day pass or make you sit through a very long presentation.

Source: Google

★ 3

Visited the gym while on a trip in California. Like the staff but the gym needed some make over and the showers very outdated. Some of the machines need repairing and it was not as busy as most gyms.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

Their bench pressing bars have to be some of The worst ones I've ever used in a gym.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Be careful not to get scammed here have taken family here with my VIP pass on the app. As soon as we arrived Robert the manager insisted on holding our ID while we worked out and to come see him after the workout. They pressure you into signing up if they get your phone number they will also blow up your phone. I pay $30 a month they were trying to scam my family into signing up for $40 a month they lower the yearly fee but raise the monthly fee. Was trying to get my family member to join my account they insisted on him getting his own to obviously charge more. My family member ended up only getting a 3 day pass false advertising the app says 7 day pass 😑 what is annoying about this gym is how they allow people to bring their own speakers and blast their own music usually at night which is annoying not everyone wants to listen to their music plus the one in the speakers 🙄 annoying how they don't have enough bars for the bench press machines you have to share them with the incline bench machines every machine should have its own bar. They also got rid of the paper towels in the bathroom and put a weak air dryer. Last time had a bloody nose and had to wait for someone to come out the smelly restrooms to get some tissue. There's no ac in the building just fans that blow warm air machines are run down and falling apart feels like planet fitness

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Good

Source: Google

★ 1

I recently had the unfortunate experience of visiting this gym, and I must say, it was far from satisfactory. The grumpy old manager seemed to be more interested in asserting his authority than ensuring customer satisfaction.

Apart from the unpleasant manager, the gym itself left much to be desired. The toilet had a lingering stench that was not only off-putting but also a clear sign of neglect in maintenance.

Source: Google

★ 1

Vanessa is the rudest employee I've ever encountered at a gym. I got a 3 day trial because I wanted to try the gym before getting a membership. Vanessa was extremely pushy and told me I was "wasting her time" when I said I wasn't ready to sign a membership. Her attitude was shocking, I'll never come back here

Source: Google

★ 5

Mi lugar favorite

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 2

It’s been hot af for all of august. The elevator hasn’t been fixed for weeks, and even though I don’t use it I can see how this can be a problem for people who use wheelchairs. The hours are also not accurate and they close at 7 on the weekends. Workout was cut short and that’s a great way to make me irritated. I’ll give it two stars because they staff is nice and helpful. Other than that I’ll just drive further for a decent gym.

Source: Google

★ 1

EVERY TIME I have come to workout at this location the personal trainers approach me or stop me in the middle of my workout to ask about ‘my training schedule’ and pressure me to sign up for their PT services. IT MAKES THE GYM EXPERIENCE SO UNCOMFORTABLE. They basically target everyone, especially people who may not “look” like theyre as fit. The Culver City location did not have this problem so whoever the manager is at this location needs to stop this soliciting

Source: Google

★ 2

Pool is gross. The water was brown.Yuck

Source: Google

★ 4

Nice place to work out very roomy and the cardio area is great. But the work out area with all the weights is not very well circulated with the a/c. It feels like a swamp.

Source: Google