★ 5

LA Fitness is the best, specifically in Riverside location. Very clean, not too crowded. Enjoyed my work out every time here in Riverside

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★ 2

Bad review for today. Zumba instructor forgot his music adapter. Fine everyone can make a mistake what I don’t think is right that when he went to ask for help to the gym employees they said that they do t have any available and that he could go buy one at Target. Really I thought we paid enough money to this place for them to just tell the whole structure they can’t help him and he had to cancel the class. The employees didn’t even bother to go to the class room to apologize for the Inconvenience and the poor customer service to all of the people who attended the class. They should have all the equipment required at the facilities no expecting for the instructors to provide it.

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★ 5

Great people and helpful staff

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★ 1

Machines are nice but they really need to turn up the AC it’s so hot and humid inside there, the other locations are not like this. The Zumba and yoga are so unnecessarily fast paced be careful and the teachers will make you feel bad if u can’t be at their ridiculous speed.

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★ 5

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★ 5

Very clean well kept and upgraded gym but the people are the best.
I lost my earbuds and asked the manager Liz to see if she had any in lost and found, sadly she didn’t but offered to let me borrow her headphone (way to kind).

Then Spencer was kind enough to charge my phone on another day when it died. Great team and friendly love this gym.

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★ 5

You will find everything you need

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★ 5

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★ 5

Good environment. People are respectful in wiping the machines after they use them. Especially when they perspire alot.

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★ 5

great experience here so far. staff is super helpful and friendly here. thanks to kevin for signing me up and making it easy for me. also big shoutout to guillermo for helping me start my journey. it was my first session and he pushed me to do my best. definitely would recommend this location thanks to the staff!

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★ 1

La fitness is the worst

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★ 1

I’ve had a terrible experience with LA Fitness. When I signed up, I was told I could pause or cancel my personal training sessions easily — that was one of the main reasons I agreed. Later, when I tried to cancel, they made it extremely difficult and kept sending me from one person to another.

On top of that, the contract they claim I signed doesn’t even match my signature, yet they refuse to acknowledge it. It feels like they trap people in contracts instead of respecting their customers.

A company that makes it so hard to cancel and doesn’t listen to legitimate concerns clearly doesn’t value its members. I will never recommend LA Fitness to anyone.

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★ 1

I took my 10 year old daughter for the swimming lesson there, they only have 3 lanes, Waterworks swim is using one of them to teach. For people looking to join the lessons- bad idea. It only last 20 mins, one lane, multiple kids, all little ones, 10 year olds are definitely too old. I bet even the gym members can’t enjoy the pool properly. The air felt thick because of the pool and jacuzzi heat, there is no outlet. It stank. My daughter wants to take lessons and without thinking much I signed her up for 4 classes and so I’m stuck with Waterworks.

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★ 5

Everything works, it's clean, and friendly staff.

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★ 1

They don’t honor 3 day passes here just rush you to a little desk to sign you up im not signing up for anything without trying it out first, learn how to sell bro.

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★ 5

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★ 5

This gym has a variety of different machines and great trainers. It’s one of the biggest in my area. I specifically wanted a gym with a punching bag. This gym has one! They offer “HITT” where you work with trainers and perform various exercises for short time periods FOR FREE. I think HITT is fun. I currently have a trainer Jacob W.. I have been training with him for almost 6 months! This is my last month of training with him and it has been a journey. This trainer has help me significantly to strive and aim for the type of body I WANT. Jacob takes the time to figure out a plan for you. He has gone above and beyond to help me. Everything Jacob has showed me will forever be put into my gym sessions. You just got to show him how bad you want to reach your goal. With all of that, non of this couldn’t have been done without his manager Alberto. Alberto approaches with a smile on his face and is happy to help with any issue you may have in the gym. He professional in his position and will take care of you. Overall I have had a great experience in this gym and hope the same for everyone else. I encourage to try this location. It is definitely lively and will have you wanting to reach your desired goals.

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★ 3

Out of service machines, few tv channels, dirty bathrooms mediocre staff.

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★ 5

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★ 1

My mother came to visit since she was on vacation they give you a pass for guests so I decided to take her, I had to leave earlier so my mother stayed training so when I was not there they went to call her to buy a membership my mother told them no because she was only on vacation and they harassed her so much that my mother felt very humiliated by that guy to the point that my mother retired, so I decided to cancel my membership which took so long to cancel it, always Putting pretexts that there is no one who cancels the memberships, but in the end I canceled it. They should train their staff better

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★ 4

A decent LA Fitness location. Clean and respectable. Would be nice if they had more nicer ab machines though.

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★ 1

No se puede cancelar la membresía sabado y domingo..porque no hay maniller ...y el lugar es muy sucio las personas dejan su basura en las maquinas botes y papel.

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★ 5

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★ 1

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★ 4

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★ 5

My favorite Jim they have the best machines and equipment here than any other club

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★ 4

Very nice facility modern equipment and plenty to choose from at what ever level you are at it has all the amenities swimming pool jacuzzi showers lockers for your belongings bring your owen lock i recommend this place

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★ 1

Day care is an issue I get a call if I can pick up my daughter another day let me see if there’s space 😠that’s a whole week and still saying we are short on staff …. Other than that place is clean staff , trainers are great 👍

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★ 5

Love the gym it’s usually clean but sometimes the “big boy” area stinks but that’s normal because everyone is sweating

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★ 1

I really enjoyed this facility, however when it was time to cancel it was a very bad experience. I initially came in person on Monday at 12:15 pm and was told that the person who handled cancellations was not in and to call the following day. I called today and was told to come in person Monday-Thursday 9-5 pm. I told the representative that I had visited in person the day before and was told to call and that they could handle it over the phone. When I asked for confirmation of the cancellation they gave me a difficult time with wanting it sent to a specific email. When I asked for the representatives name they disconnected the call. I called back and it rang for 3-4 minutes with no response so I disconnected and called back another time. The same representative answered the phone and I immediately asked for his name which he then provided me: Austin( I’m not too certain if this was actually his name). I told him I was calling to confirm the cancellation since he had disconnected the call and he said the call hung up due to a “system error”. Very distasteful experience.

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★ 2

3 day passes are BS!! I’m from out of town and I called ahead explaining my situation asking if I could use a 3 day pass while on vacation. They said yes over the phone but when I got there in person it was a different story. I talked to the sales representative at the counter and they said they wouldn’t do a 3 day pass for anyone who wasn’t interested in a membership. What? I explained what they said on the phone the day prior, that their email didn’t mention that, and their website didn’t mention it. They said I should just buy a $20 day pass (that wouldn’t make sense for me as I’m here for 7 days) The staff was quite unhelpful, unapologetic, and recommended planter fitness instead. Giving two stars because the guy cleaning the windows was nice.

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★ 5

Clean, comfortable, friendly staff

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★ 5

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★ 1

I used to really like this gym, but the past few months I can never find the weights I need, and it's always a mess. I know members should be courteous and putting their own weights away too, so it's a member problem too, but the gym employees need to be setting an example. I come in at open. There is no reason for the gym to look like this every morning.

Edit: google asked me if anything has changed to update my review. If anything it has gotten worse.

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★ 2

I love using the machines, using their sauna afterwards which is always super clean.I usually go in for zumba classes Lala, Yissel, and Klodia Z are such amazing instructors. I usually like trying new things so I tired bodyworkss and Diana M is so helpful and sweet even after class she helped me with my form and made sure i was doing the exercises right!
However, I wanted to try pilates and I got a free class and was so excited to try my first pilates class! I went to Carmen C’s class, Carmen did greet us and helped us with terms and what we would be working on. 3 workouts in i was exhausted already this class really kicked our butts but Carmen kept downgrading my mom and I…”Is there a problem? Have you never worked out before? Can you not get up on your tippy toes” My mother and I have never felt so embarrassed in our life’s and Carmen kept making comments on what we couldn’t do and even the people in the class was giving us dirty looks like we didn’t belong. There was even another woman in the class who was trying a free class aswell but carmen barely made any comments towards her. At the end of the class we were leaving and a nice older lady stopped us and said that carmen has never acted like that towards new people and to not be discouraged. My mom and I are traumatized and will probably just stick with zumba and body works because of its open and friendly environment.

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★ 5

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★ 1

Personal training staff are rude.

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★ 1

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★ 5

Clean lot of equipment. Compaird to other La fitness

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★ 4

This gym is well-equipped and has all the amenities I’m looking for:
✅️Punching bags
✅️Swimming Pool
✅️Jacuzzi
And I believe it also has a sauna. I have to give that one a try next time. It is quite spacious and has plenty of machines!

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★ 5

I think this is a great gym. They are really clean, better than most. And also the training program is really awesome. I'm currently training with Brianna from this particular LA fitness and I think the training program has kept me consistent and honest with myself and with her guidance and knowledge of all the equipment and exercise, I feel confident in using the machines and with her support I'm getting closer and closer to my goals. I really am enjoying my time with a training sessions and working out at this gym.

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★ 1

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★ 1

I when to cancel my subscription 2 days before my subscription expires and they still charge me for it.

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★ 5

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★ 5

First time ever going to the gym as a guest. The facility is clean. The machines are clean. The temperature is comfortable. I really like that they have wipes available to wipe down the equipment. I prefer a walk in the park with a view of nature. Overall this was a great workout experience.

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★ 4

Clean kept place. A variety of equipment and classes.

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★ 2

Smells like no ventilation (if you know what I mean) and the sauna is always broken.

Edit: their trainers wear jeans 🥸

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★ 5

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★ 3

Falta de higiene muchos empleados en piso falta de empleados en servicio de limpieza costomer atención indispensable no solamente es sonreír y ya

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★ 5

Very spacious and quite a few different machines and cardio equipment.

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★ 4

Lowk fire for an LA fitness, this is probably one if not the best location in SoCal its a big area, has enough machines, and the janitor for the morning shift in the mens lockers always keeps that place clean, my man needs a raise for real. But all that being said its damn expensive 40 dollars nowadays for old equipment and only recovery amenity being the sauna is not it in 2025.

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★ 1

Terrible showers. The people there make it a habit to rip holes into the curtains. This has been the second set of curtains to be vandalized. Both encounters with staff led me to believe I was just getting the brush off, they do not care about privacy. A complete opposite from the etiquette seen at the mission grove L.A. Fitness

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★ 5

I strongly recommend klodias,Yissel's and Christobal's zumba class. They are friendly and there class Rocks. Ayala and rest of front desk are awesome. Personal trainers are the bestest. Thanks ❤️

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★ 4

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★ 5

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★ 5

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★ 5

Good equipment, nice staff. Not overly crowded.

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★ 5

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★ 2

I had tried to freeze my membership and had three people tried and couldn’t do it. I spoke with the main office and it was takebr

K

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★ 1

The gym is nice, but as with all la fitness it's patrons can't grasp the concept of putting the dumbbells back in their labeled spots and it's not just the customers but I've watched trainers just throw their weights wherever, and the staff would all rather stand around yapping rather than take a couple minutes every few hours to go rearrange the weights. BOTH CUSTOMERS AND STAFF NEED TO DO BETTER. It seems gym etiquette is dead at la fitness.

Update: staff, management, and patrons are still all too lazy to put dumbbells back in their proper place, first thing in the morning to end of day, there is no effort made, even after multiple complaints.

Another update: MANAGEMENT PLEASE HAVE STAFF PUT THE DUMBBELLS BACK IN THEIR PROPER PLACES MULTIPLE TIMES A DAY! (Your staff says it's done around noon each day but I'm often here in this timeframe and it's never done) Just make it policy for a staff member to do it every couple hours, if done regularly it won't take long and will encourage patrons to do the same. There is no excuse for this!

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★ 5

Come try your first pilates class for free! unlimited/ $99 monthly! Ask for Anaya and Hailey at front desk to book!

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★ 1

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★ 4

Good place to get in shape.

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★ 1

The maintenance of this place is poor. I asked the 2 front desk people to have the housekeeper wipe down a pool of water I spilled. 1 hour later the water is still there. So unsafe. Meanwhile there’s a lot of staff in front talking .if they gave me some cleaning supplies I would have done it myself.

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★ 5

Really great gym and great energy to be around!!! Give Hailey, Anaya, Gael, and Carlos a raise because they have shown me the most outstanding customer service! Real recognized real!!!

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★ 1

Loved coming here, but when it was time to cancel, they made it very difficult. Attitude completely changes towards you. She literally looked at me like 😐. Soured my experience. They will try to convince you to freeze your account before you completely cancel, and sadly I fell for it. I couldn’t cancel it completely until I payed their frozen cancellation fee. Fees upon fees. It's just filthy big business practices, I totally felt like there was zero human empathy or connection.

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★ 5

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★ 1

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★ 5

Mesmerizing

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★ 5

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★ 4

I have worked out at many other L A fitness gyms and the location on Arlington is by far the better one when it comes to friendlier front desk staff. I wished that the staff would be more aggressive in enforcing the lazy, selfish members of the gym etiquette. Re-racking, wiping down, limiting your time on the machines should definitely be enforced, daily.

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★ 4

Haven't worked out here just toured. Love the vibe. Spacious with lots of equipment can't wait to check it out officially.

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★ 5

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★ 5

I love it!!

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★ 1

Gym is nice but sales personnel dont serve the customer, they serve the corporation. I came in with my boyfriend hoping to use the three-day guest pass. Because he is not local, she had him pay the $20 daily rate instead. Which is understandable, but tell me why I am finding out that if you are a LA fitness member, you can refer friends and family to have a 7 day guest pass. Why didn't she mention that- if it's already a perk for an existing LA fitness member to be able to refer friends and family.... I honestly hate commercial gyms because of this stupid BS. The only reason I am still signed up is because of the Active & Fit Direct promo through my insurance which allows you to go to the gym for $28 per month without enrollment fees.

I probably wouldn't have written this review with full price transparency if the sales rep wasn't so rude :)

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★ 1

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★ 5

Been coming here 10yrs and it can’t compare to others. Sufficient weights, machines, and spacious aerobics room. I’ve gone to other Locations and Esporta’s but prefer this location.

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★ 5

Aquarium aerobics with Karen is great. She works your joints

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★ 4

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★ 4

Great gym but they lose a star for no barbell clips

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★ 5

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★ 5

Here on vacation from Singapore. I received a guest pass. Totally awesome! Big, full feature fitness

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★ 1

Johnny Morales very rude very unprofessional fat shamming people telling me to go some other gym cause he didn't want to help my friend with guest pass and recommended me to get my membership revoke or fix and instead Johnny helping me out he rather give me a refund instead what a bully made me feel like I'm trash taking my business to another gym who wants to help people do better with them selfs.

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★ 1

Arrive at 4 o’clock it shows 2 o’clock open but the facility still close get it together you guys

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★ 2

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★ 1

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★ 5

Clean and better equipment than the rest

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★ 1

Horrible experience, Johnny Morales needs training on how to talk to people. I don’t get how people like him have the position that they do. Ariel the operations manager took care of the problem very easily without much hassle and was easy to talk to.

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★ 1

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★ 5

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★ 5

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★ 1

DO NOT SIGN UP HERE! Terrible place to take your business. Ariel does not know how to do her job and clearly needs more training. These guys signed me up twice and charged me twice. So, I signed up to bring a buddy after I initially signed up for myself. They offered me a refund for my initial sign up when I signed up the 2nd time and now have a problem with giving me my money back. It's been hell dealing with these people and their lies. Even spoke with the district manager 'Letty' about it and she didn't want to help either. Unprofessional. I’m not sure what in her right mind thinks I would ever be okay with having 2 gym memberships to the same gym. Lol smh. It's actually pathetic how desperate these managers are for their sales. Lying to customers then lying amongst each other in order to not look so bad. I have one more number to call before I contact my credit card company and report them for fraud.

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★ 5

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★ 3

Pushy staff, lowkey rude, but I love the gym itself, the equipment is up to date, and I think it’s a place where I can get a great work out.But I can see the staff is really pushy with a lot of people.

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★ 2

Great gym but the staff here were rude. When me and my friends were there for workout one the the employee was impatient and rude with the guest pass process.

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★ 2

Gym is great in the winter but summer and spring the don't turn on the AC for the freeweight area always saying that it's out order but the area where the workers are at is always cold

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★ 1

Mal manejo de Administración!!
Te dicen una cosa al inicio de la Inscripción y después q ya pagaste te cambian las cosas!
Yo pague $150 supuestamente por 2 meses de $55 x mes y $40 x mi Pareja y el primer día t dicen q te hacen aran tu plan nutricional medidas de grasa y demás y alas finales es un cobro aparte!
Después q si los Trainer hacen Rutina Tú no puedes participar porque tbm hay q pagar por eso!
Yo me inscribí solo por la Piscina ya q estoy embarazada y me quisieron Convencer para inscribirme en clases de Pilates q si tiene costo extra!
Bueno mi Historia es larga y para Colmo solo fui 3 días y ahora resulta q recién me di cuenta m q están asiendo un descuento d $69 dolares mensual y Yo ni voy al Gym xk esa Piscina es un Asco!!!
La gente llega con sus aquashoes de la Calle y ni se enjuagan los pies ni nada con la ropa que llegan se meten tbm ala Piscina
Y por esa Bendita Piscina me dio Infección Urinaria!!!
Ahora estoy en Tratamiento y la Doctora me dijo que no vaya más a esa Piscina!!!
Ni Loca vuelvo a ir!

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★ 5

Came over from the other gym whom I will not mention but is just down the street on Madison. Anyhow, I came over on a guest pass and it only took 1 day to see the major flaws in my gym (24hr) 1. Overcrowded 2. Dirty 3. Poor management 4. Rude people 5. young crowd ruins the atmosphere and vibe. 6. Not enough equipment and 7. Not enough parking and the list went on. L.A. Fitness pretty much is almost everything my gym was not. No brainer!!! Glad to be here at L.A Fitness with Eddie and team.

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★ 4

Clean but the bball court is mid

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★ 5

LA fitness never fails to provide a clean welcoming environment with the latest technology and the best classes. Lifetime member here!

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★ 1

Warning, it appears that the VIP pass is more of a sales gimmick then an opportunity to try their facility.
I was in Riverside for an extended work assignment. And was interested in joining a gym.
A work associate got me a 7- day VIP pass.
I and my work associate went to this facility.
I had to first see a salesman who told me that their system would only accept California drivers licenses so no pass but I could pay the day rate.
I later found out that My home state has this brand of gym so it’s hard for me to believe the
‘system’ only accepts one state.
My work associate bought me a day pass.
As for my visit to this facility, I was not impressed.
Since then, I have visited other gym brands and am in the process of joining one of them.

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★ 5

Pretty large LA fitness. Staffed adequately. Gets a little warm in the freeweight area. For the big guys. Dumbbells go up to 125s.

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★ 5

Clean, I wish they were open longer, but I love the environment.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

My wife and I started there in January we are very impressed with the staff. Very friendly and willing to help answer any questions. Chris our trainer is awsome, very informative and knowledgeable with planning a good safe workout.

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★ 5

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★ 5

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★ 1

Aparte de costosos, cuando cancele la membresía me siguieron cobrando como si estuviera todavía activo

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★ 1

I had a bad experience here. I'm an athlete and I workout about 6 times a week. If I'm out of town, I tend to visit a local gym as a guest. I recently began working in Riverside and I got a guest pass to work out at this LA Fitness because it was close to an area I needed to stay at for the evening. I live an hour away and my old gym (fitness 19) is an hour in the opposite direction. I ended up signing up for a guest pass at this LA Fitness one weekend with the intention of using it a few days later. Everything processed and I got an email telling me how to use it.

On the day I was ready to use it, I drove over 30 minutes in traffic to get to the gym after work. I was thinking I was going to get to work out and the rep did not allow me to because I wouldn't purchase a membership in that moment. They didn't honor my guest pass that I signed up for and got confirmation to use. I ended up having to drive an hour away to my old gym that day, plus an hour home.

I let the rep know my dilemma, I told him I had just gotten out of work and was looking forward to use the guest pass. I had taken pre-work out too right before I went into the gym. It was frustrating. He even told me he'd check with his manager and the manager didn't honor the pass either. I don't understand how they couldn't just let me try the gym for one work out. I was considering getting a membership here because it was on my route home, but I won't even bother trying an LA Fitness anywhere now.

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★ 5

Love the equipment not to packed before 7am and very clean

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★ 4

very clean

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★ 5

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★ 5

Great gym and Great Staff Always a Pleasure to work out in this Gym 🦍💪🏽😁👍🏼

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★ 5

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★ 5

Plenty of everything here.. one of my favorite spots to stop by and workout

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★ 1

They close at 8pm &got no coupons

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★ 5

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★ 3

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★ 5

Love this I work out,refresh my health very helpful❤️

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★ 4

Just returned after a long hiatus. The gym was clean, organized, and well equipped, but I noticed there are a lot more people working out in the Personal Training section which is fine except for one couple who told an older gentleman (who was there for his personal training session) to move because they were working out in that area. I'm hoping that is not a regular thing now... If that had happened when I had my trainer I would've been upset. People who are paying extra for a trainer have priority in that area. A public gym if not for the entitled. If you want an uninterrupted space to workout, buy your equipment and workout at home. At a public gym, you adjust to the other patrons. I'm crossing my fingers that that's not going to be an issue there because I was looking forward to returning to the gym.

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★ 5

Nice gym. Gets crowded at times.

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★ 4

We love this place. They are always cleaning. We take the aqua fit class. Everyone is real nice. Easy to learn routine. Water is perfect for class and it is easy on joints.

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★ 1

I just bought my membership online. I walked in set up my account but my son couldn’t do it online I was going to get the membership the next day for him. On the website it advertised a 3 day pass. When I went there they sent me to Eddie a sales man from La fitness I asked him about the 3 day pass and mentioned my son was going to get the membership the next day he said in order for him to try the gym he needed to buy the membership today or pay $20 to try the gym as guest. I know they want to make money but they shouldn’t advertise the 3-day pass on there website if they don’t honor it.

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★ 1

The overall gym is not bad it’s the personal training contract that I have a problem with.

For one never ever sign a contract with them. I signed for personal training about a year ago and was completely lied to for the sale. Nevertheless yes I was duped but there were some other things that were never mentioned and their practices are predatory in nature. I came in to cancel the personal training session as it’s been a year and I have a ton stashed up, I was then told I can’t cancel unless the personal training manager is in which they are only in Monday to Friday 9-5 when MOST people work Monday to Friday 8-5. Tell me how they can do that?!? I was given an email I could try or I could mail in the cancellation but no guarantee how long that could take. It’s so frustrating. Luckily I work from home Monday and Friday and can come on my lunch but not everyone can do it. Never ever again LA fitness. Shame on you!

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★ 5

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★ 4

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★ 5

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★ 4

***DECEMBER 2023 UPDATE***

The last time I came to this gym was the summer of 2022, and their AC in the back room (free weight room) was broken down and was being repaired according to the front desk. I attended for another week and just couldn't bear the heat in the room, being that it was the middle of the summer. So I started attending a different gym locating after that week and hadn't gone back until today, 12/26/23. The free weight room STILL has an issue with their AC system. It is HOT in that room, and we're in the middle of winter here. I immediately noticed the temperature change upon walking into the free weight room. It's not fun. Finished my workout and went inside the men's locker room to shower. There are no shower curtains for privacy. The sauna isn't as hot as other saunas at other LA Fitness gyms. I won't be going back to this gym for a while. Hopefully, if and when I visit the next time, they will have their AC fixed and provide us with a cooled down free weight room and some shower curtains for privacy in the men's locker room.

Original review:
New member here! But oldskool bodybuilder, hehehe! So I used to be a member of a different gym franchise, and recently became an LAFitness member. I usually go to the one on Magnolia, but I was in the area and decided to check this one out.

So this gym is clean, very well kept, and with the changes and expansion they made to the weight room area it is now a whole lot better! Their weight room is so much more roomier and able to fit more machines and equipment, and you aren't elbow to elbow with other members. This is such a great change, I'm so happy they did this. Perhaps this change was made a while back, but I may not be aware of the actual date they did these changes because the last time I entered this gym was back in 2010 or 2011 I believe!?

The front desk staff could of been a little friendlier the morning I visited, but no biggie. After all, I haven't been back since that visit, as I usually go to the one on Magnolia. So it's possible it was just that one day.

It's great, locker rooms actually smelled good, equipment is clean and all functioning!

I enjoyed my visit here and will definitely be coming back when I'm in the area.

Thank you LAFitness!

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

Should make this gym 24 hours , way more convenient

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★ 5

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★ 5

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★ 5

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★ 4

Clean

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★ 5

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★ 3

Wonderful gym

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★ 5

my favorite la fitness. Super friendly staff, very clean, new machines and dumbbells, many cardio machines especially the stair master which is super popular but this gym has multiple ones so there’s always at least one available. Also to the kids Klub staff, you guys are amazing. Always so friendly to me and my daughter, you guys always show lots of love. THANK YOU for all that you do. :)

Source: Google

★ 5

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★ 4

Not too busy today. Everything went smoothly.

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★ 5

Wonderful swimming pools and Jacuzzi facilities and all staff and Managemebt are amiable and helpful

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★ 3

I was originally critical of their programs, but the staff has been willing to work with me. Make sure if you join the PT program that you're absolutely clear about what you want, and make sure the trainer they try to set you up with matches your schedule.
All of the trainers i have worked with have been very professional and personable.
The people who come here are also polite and courteous and the gym doesn't feel overcrowded most days

Source: Google

★ 1

Leaving this gym once and for all. I will not pay to sweat profusely because the free weight area only had fans! Ridiculous and should be shut down. Not to mention the fact it closes so early it’s so inconvenient for people.

Source: Google

★ 1

I have big trust problem this location. i was go there for membership. i think her name is ashley, she offer everyone different deal. it depends how u look like. big disappointment for LA Fitness. also when i told them they start second time same thing. if i got personel trainer they not charge membership. this location worst, also not take seriously talk to people. just they have goal how many members we did today. they still money. im not trust this location managment as well. thats why i will cancel my membership today. thank u

Source: Google

★ 5

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★ 1

Some highlights for this gym. Old rusty equipment, no AC, very dirty and has a musty mildew smell, you can never find matching dumbbells, cable attachments are very few, the staff will bombard you with texts, emails, or phone calls asking you to do personal training and if you block that number, another person from that location will continue with the spam. The staff changed almost entirely from 2020 and very desperate for revenue. This facility is very filthy and people get sick from this location often. The cleaning solution seems to be reused and smells rancid, so basically applying new bacteria all over the ground. Careful using the hot tub, swimming pool, and sauna as la fitness has been known to harbor legionaries disease.

Source: Google

★ 5

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★ 1

Imagine making monthly payments for two gym memberships to avoid working out in your home gym to avoid the heat and the AC doesn't work at LA Fitness 🤌🏽

Can't wait for Canyon Crest Vim & vigor to open up in August. 🙌🏽

Source: Google

★ 1

I went in to try and use there “FREE 3 DAY PASS” and the blank face sales rep literally told me that i cant use the pass unless i was going to join and I couldn’t use the “FREE PASS” unless i paid 20$ flat rate for the day. And then tells me to go 24 hr fitness down the street to get a pass. After showing me the monthly plans, i told her i wanted to use the “FREE PASS” to see if i like the gym first and refused to honor there promotion. Horrible customer service.

Source: Google

★ 5

Source: Google

★ 4

I did a test run of three nearby clubs and found the Magnolia location the most comfortable. Since I'm retired, I chose to work out during non-peak hours. This facility has a good variety of cardio and weight lifting machines. A plus for me, and what the other facilities lacked, was the bonus of good natural light. A drawback of all three LA Fitness facilities was no shelves or hooks in the showers for your sundries, and I found the hand soap had an overpowering fragrance that couldn't be rinsed away. Unfortunately, I didn't get the chance to try out their classes, and this location doesn't provide a silversneakers class like some others. Notice that most treadmills and life cycles are upstairs. A nice plus at this facility is their elevator. I am surprised the FDA does not require an elevator at all multilevel facilities as anyone with physical limitations that prevents them from using stairs will have limited access to equipment. Trainers and pilates classes are available, which I definitely would have been interested in, but the pricing is restrictive for those on a fixed income. Still, some Medicare insurances cover the general health club membership and should be taken advantage of.

Source: Google

★ 1

Manager wasted 30min of my day on a “tour” all to not go let me use a guest pass and insisted I pay $20 to “try” the gym for an hour. I will die before I pay $20 to enter a gym that smells like sweat and overweight tears.

Source: Google

★ 5

I want to thank Ariel for all her assistance and help getting me back into a physical routine! You're the best!

Source: Google

★ 4

Good diversity, good spacing. Pretty good hygiene, pretty good customer service.

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★ 5

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★ 5

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★ 5

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★ 3

Best location I found so far in the IE. There was plenty of equipment to meet my needs.

The Downside is there is no thermostat in the mens sauna, which always leads to arguments of people who say it's too hot vs. not hot enough. The other downsides are theres never hot water in the showers or paper towels in the locker room

Source: Google

★ 5

Great gym. Clean. Didn’t see anything broaken.

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★ 1

Ok to work out here. Canceling your membership is intentionally made difficult. Like getting a divorce.

Source: Google

★ 4

I absolutely love this gym. Ive been working out here since October of last year and I always have a great work out here. I sit in the jacuzzi a couple times a week and its great. My only complaint is about the sauna. Almost every time I go in there someone is having a loud conversation or doing something noisy. Do they not realize that people go in the sauna to relax? Its very annoying when you go in there to relax and someone is being loud. I just thought I'd bring this to your attention.

Source: Google

★ 5

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★ 4

This one has the best equipment out of all the LA fitness in Riverside area.

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★ 4

Outstanding! No steam room though.

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★ 5

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★ 5

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★ 5

I love this Gym

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★ 3

A great gym.with plenty of equipment. I just wish they were better about stocking paper towels and sanitary wipes. They often run out at various times, and these items are pretty important.

Source: Google

★ 1

DON'T JOIN! Won't let you cancel by phone. What a joke. Chloë then admitted that there is not a manager at the store right now. She said the manager is supposed to get in by 9 but won't be in till 10 today. What is scam.

Source: Google

★ 5

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★ 5

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★ 1

Spoke to Carla and she was rude. This kind leadership shows how it would be employee and don’t recommend service here. Do better and have the gym clean . I am considering switching gyms since I was not value as member over the years.

Source: Google

★ 5

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★ 5

Clean and never to be busy !

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★ 4

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★ 5

Beautiful facility, beautiful staff.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

First time at this location, it was great, Jasmine give me a perfect haircut and so fast I was in and out in no time, Thank You Jasmine

Source: Google

★ 5

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★ 5

Very nice gym

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★ 4

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★ 5

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★ 4

Always a great experience but sometimes it’s crowded.

Source: Google

★ 1

We went in to cancel an account and I unfortunately did not realize that we were still being charged for it a year later. (Totally my fault!)
The lady that was supposed to cancel it had a hard time finding which account to cancel because evidently the last name had been spelled wrong on the file (Fairshild instead of Fairchild). Once we figured out what had happened she said she would take care of cancelling the account.
When I realized we were still being charged for it I called to cancel the account and see what we could do and the man on the phone, Daniel, was talking to another co-worker and chuckling with them at the same time that I was trying to explain what had happened. He said I would have to come in to cancel the account and that it could not be done over the phone.
I went in and explained what happened and the lady cancelled the account. She said that they would have made a note on the file if we had come in and as far as a refund goes, I would have to get into contact with the director but then she didn’t offer that information to me.
I’m not sure what happened or why a note wasn’t made but we definitely did go in to cancel it.
My family has had up to 4 memberships at a time for multiple years so I’m super disappointed at the lack of help or concern over this one particular account.

Source: Google

★ 5

Source: Google

★ 5

It's a solid gym

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★ 1

Cheap equipment and no AC. This place is so cheaply cobbled together. If you are serious about lifting I would not come here. They do not have stuff bars (which are necessary for squating) in their squat rack, and if you bring one over the plates do not even fit on the sleeves. They do not run the ac in the free weight room making it at times unbearable and musty.

Source: Google

★ 5

Great people, working with a trainer and it's going good so far

Source: Google

★ 5

Source: Google