★ 5

Love this gym great people and good working machines

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★ 5

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★ 5

Paula is very kind and helpful 🙏🏽

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★ 5

I travel ally and I've been to many LA fitness' this is by far the cleanest! Very large gym, many machines, I came in from 5-7 (which is usually peak hour) and I didn't have to wait to use a machine! 10/10

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★ 5

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★ 5

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★ 1

Chris is a personal trainer there and is absolutely rude and unprofessional as for the manager I think her name is Paula. Do not come here!

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★ 5

Always positive employees ,great music.

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★ 2

It's a gym, so i don't expect it to be always clean but the sauna is getting a little out of control always has a poop smell considering there's a suage pipe dead center. They need to do a better job at keeping it clean.

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★ 5

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★ 1

This gyms entire staff should be let go and rehired the manager is a extremely rude female and the trainers lie about the contracts and cancelation policy and pressure you very hard that you need a personal trainer then the personal trainer when you do sign up hardly can fit you into the schedule or constantly need to reschedule your appointment specifically Kris at this gym is unprofessional and outside of the staff the bathroom is disgusting the sanitation wipes are constantly empty the only good thing I have to say is the maintenance people are very nice and I see them constantly on the move and working hard

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★ 5

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★ 4

Not too bad of a LA Fitness location. It's a bit bigger than other ones I've been to in the area. There is a good space between cardio machines upstairs which doesn't make you feel all too cramped in together. The only downside is that on Sundays, the locker room can be a mess with piled up trash cans overfilling, and also no paper towels refilled.

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★ 5

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★ 1

This Riverside facility does not understand how to provide excellent service. They are horrible, except for one or two personal trainers. Front desk greeters, need to find work elsewhere.

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★ 4

Good gym, clean and has everything you need. I didn't like the music and it is too loud.
Would love a more relaxing environment.

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★ 5

Great place to go and do workout

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★ 4

Great gym. My only complaint is that I wish everyone would put the weights back in their correct spots. I spend so much time searching for what I need.

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★ 5

A great credit to Management/Paula! as her Excessive Optimism is infectious.. her staff/team members all reflect it! Thank you Everyone! Sincerely, Darren

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★ 5

Great gym. Clean. Always a great workout and experience

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

Love it

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★ 5

I came in town to visit, and Chastin was very welcoming, and honored me with a guest pass for the day! Great customer service!!

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★ 5

LA Fitness staff are always welcoming at arrival . I’m enjoying my Pilates class the instructors are awesome ⭐️⭐️⭐️⭐️⭐️

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★ 5

Very helpful trainers and staff who are willing to help.

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★ 5

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★ 4

MARTHA is very friedly, super efficient, and hard working. She deserves a raise. 👌🏼😊 always cleaning after us....

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★ 4

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★ 2

This place is not clean, specially the shower area, most of the time no hot water, plenty of time no paper towel.

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★ 5

Very clean 😃

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★ 5

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★ 4

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★ 5

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★ 5

Strongly recommend Lala"s Zumba Class. Her class is highly energetic and so much fun. I noticed so much progress thanks to LaLa, and feel a whole lot better after her class. Thanks Lala

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★ 5

I love the front desk people, super friendly and helpful. Specifically Melanie and Alexia 🙏🏽
Gym seems a lot more open and less busy these days, almost always clean. Wish they had more leg equipment

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★ 4

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★ 5

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★ 1

No soy de calificar pero no estoy cómoda,ni puedo hacer ejercicio por que no le toman la importancia para arreglar el cuarto de ejercicio que ya tiene más de 5 dias sin servicio somos demasiados y necesitamos que arreglen este espacio por favor

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★ 1

Never clean . They take months to fix equipment. I don't understand how they never have paper towels.

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★ 4

Private-like

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★ 5

My husband and I love this gym. We've tried plenty in the area, but La fitness has offered a lot with a clean and friendly environment.

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★ 3

It’s fine, but I find myself not wanting to go because it is SO BUSY ALL THE TIME. The are just always so many people on the floor at once and some people put their bags next to machines while they workout on other ones to “hold them”. It just makes me not want to go. I also like to swim but the pool usually has a bunch of old people just walking up and down the lanes. It wouldn’t be a problem if they didn’t take up every lane. I think my experience at this gym in particular would be much better if it wasn’t so crowded.

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★ 5

People are kind and the gym is very clean,

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★ 5

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★ 5

KEANU REEVES- 03 - 32 - KERSHAW
WHEN I WALKED IN .. GOOD WORKOUT

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★ 1

Never opens on time on the weekends!

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★ 5

Good place to come and enjoy exercise.

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★ 1

Very very hard to cancel gym membership email them to let them know I wanted to cancel my membership just for me to tell me to come in person came on Saturday just for them to tell me that they need a manger to cancel my account and told me to call them on Monday, called them Monday told me i had to come in, I tried to get a new card since they didn’t want to cancel my membership didn’t work they still got hold of my bank information, so expensive for a little gym, and not including the amount of machines they have that need to make a schedule to use???

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★ 1

The 2 people that work the front desk must be named Mo and Ron

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★ 5

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★ 1

Pool area is dirty, tiles are in need of a good cleaning. Also feces by shower next to pool.

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★ 5

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★ 5

Coming from Canada my LA fitness shut down but I kept it incase they open close to me agian. This place was great. Will definitely be back

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★ 5

Diane was an excellent instructor in the Body Works class!

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★ 4

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★ 1

I recently registered here and signed up for personal training. What other reviews said was true. Once registered, it is very difficult to cancel. I feel very bad because I have to come back multiple times to cancel my personal training course.If you like LA fitness, just exercise or go to another branch.

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★ 2

Equipment is pretty clean, but the staff never picks up/organizes weights. Each time I come the staff hides behind their computers at the front desk. I’ve been here for multiple hours at a time and never once seen the staff make rounds to clean up. I used to work for a gym and general practice was clean up every hour. I go to other LA fitness/esports locations and they are organized and cleaned up. Not this location!

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★ 1

Management does not enforce any rules at this gym. It’s quite disgusting. They allow members to wipe their bodies and machines down with gym supplied wet napkins, which are turned into human waste products, and then left on equipment and all over the floor. Management has told me “why do you come to this gym then”? The restrooms are always filthy and members are allowed to have giant gym bags in the weight area; camping is allowed at this gym apparently.

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★ 5

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★ 5

Amazing people for basketball
The Gym is a good place to excerize our muscles

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★ 2

Very few quality group classes are offered.
Classes & instructors are not brought to the prepandemic levels.

LA fitness in Norco, California, is extremely low on varieties of weights, which are 5 pounds, almost no 7.5 pounds. There is always a shortage of yoga mates. Even after several complaints, there are no improvements.

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★ 5

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★ 1

Woke up for a 5:45 am spin class. Instructor never showed and when I let the front desk know they said that they were aware and thanks for the info… it was rude to not let the room full of people know that they were unable to find a replacement. Clearly didn’t value our time.

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★ 4

Only thing missing are heavy bags

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★ 1

POOR CUSTOMER SERVICE!

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★ 4

Algunos gimnasios son muy buenos y hay otras sedes donde va mucho niño a solo ocupar maquinas y no hacer lo que deberían estar haciendo ejercicio

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★ 5

todo es agradable como la atención iel servisio en la recepción

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★ 5

Spacious...large amount & variety of equipment

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★ 5

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★ 4

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★ 5

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★ 1

I so much wanted to do pilates, signed up, started class and quit the same day, the instructor just went on with the class as usual and I stood out like an elephant in the room! She didn't show me what to do , she just ignored me

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★ 1

Only 1 Squat Rack. No handles for cables. And they intentionally make it very difficult to cancel... Just do not sign up to begin with!!!

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★ 5

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★ 5

It's clean & very rarely are machines not working

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★ 1

They seriously need to work in the people they hire for customer service. $30 at month plus $159, and then 2 two weeks later another $59 and your $30 membership. No thanks

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★ 5

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★ 1

I dont know its good to say but staff is dumb here they never give attention to your things now its been two weeks to me said about downgrade my membership because i have no buddy but they still working on that 😅

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★ 4

Me gusta las clases de zumba y las acuáticas en realidad se puede hacer ejercicio agusto y hay personal muy amable 🙌🏼

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★ 5

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★ 5

It was great I just signed back up to start my work out again

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★ 4

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★ 1

I have been a member for 30+ years and this gym is by far THE worst run gym. The machines are constantly broken but don't get fixed. Lots of equipment are missing but don't get replaced. Bathroom is disgusting and rarely have any paper products.

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★ 5

Great Aqua Fit classes

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

Machines are never fixed and the front desk staff is among the laziest I’ve ever seen. Terrible location.

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★ 5

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★ 1

Machines are always broken, aren’t fixed for months. Most of the staff are rude. Not friendly at all. You work in customer service. Always out of paper towels in the restroom and the disinfectant wipes. This location needs to have upgraded machines. On a positive note. some of their group class instructors are great as well as janitorial staff.

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★ 2

Machines (chest fly, calf, leg curl) have been broken for months. Just get a contractor out to fix them already. Free weights are also always mixed up and never re racked correctly. Men’s restroom never has paper towels or soap. Other than that it’s an ok gym!

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★ 5

The zumba classes are super fun! I especially love LALAs zumba classes and Alejandras Zumba classes! They are really nice and you can tell they love what they do!! Overall, the gym is clean and they keep all their machines in working order.

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★ 1

Horible experience today 07-05-2023 Carla "manager" stopped me and my family members 3 different membership and said we Cannot be working out together helping each other cause it looks like personal trainer from outside the gym if we needed a trainer that we Had to buy one from the gym 😮‍💨 so disappointed 😞

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★ 5

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★ 5

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★ 5

Waiting fur friend

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★ 1

This LA fitness is nasty. The weight area smells like dead animal, the weights and cable machine attachments are dingy and visably soiled. Like another reviewer stated, the chest machines are always broken. They fix them and they break again. One of the machines has been broken for 2 months now. It is a large gym, but coming here after work its always busy. All machines get taken up, very hard to get a workout in. Youll see 4 teenagers hogging machines just talking and fooling around. The sanitization wipes are in the back, no one uses them (they probably dont know they are there) The hand sanitizer from the dispensers smells so bad. The elipticals upstairs make awful loud noises. They also need repairs. They make guests sign up over and over, take a picture sign the liability waiver. I have done it 4 times now its ridiculous. Inconsistent with some staff checking and demanding you sign again, and others that just sit around and let u pass the desk without checking in. Your phone number and email are taken down, which is apperently a requirement and then they call you non stop for days trying to get you to buy personal training sessions. I have received multiple calls at work!

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★ 5

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★ 4

Un lugar confortable espacioso y muy flexible en horario.
EN general un buen lugar para tú entrenamiento personal.
SÚ piscina y SÚ Jacuzzi excelente.

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★ 1

The HIIT class was great but the girls at the desks were horrible no customer service skills and gave me wrong information!!!

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★ 3

This is a great gym! Has weights, a variety of machines, and plenty of space. The only reason I’m giving it a 3 star is because when it comes to fixing or replacing equipment, nothing is done. These machines have been out of service for over a month and probably more. Please do something about this!

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★ 4

Good gym just a little pricey now

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★ 1

I went there to update my account and ask about opening a new membership for my mom. The front desk ignored us and went on babbling and chatting with each other. When someone from the desk finally assisted me, she was rude and unwilling to help us. She concluded that I don't have a guest pass for my mom before she even checked. Terrible experience at this gym. Would not go there again, me and my whole family.

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★ 5

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★ 4

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★ 4

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★ 5

I went for a tour and Keanu, one of the staff there, walked me on a tour of this facility. During our tour, he showed me the variety of equipments that they have both upstairs and main floor. I am impressed. Keanu was very friendly and sold me on their membership. My friends work out here so I wanted to try out the solo experience and I like it.

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★ 5

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★ 2

It's a gym 🤷🏽‍♀️

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★ 5

Helpful and friendly and caring. Nice pool and jacuzzi and sauna

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★ 1

Because they do not tell you when u can cancel the membership because we had a family issue and now we can not get our 180 dollars back

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★ 1

super bad employees not helpful at all would be the worst la fitness in the area

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★ 5

Nice in the morning :)

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★ 1

The gym is Mediocre at best. I've switched from PF to LA for the ability to swim and I must say I am crazily surprised by how dirty and unorganized this LA fitness location is. No one reracks their weights, and if they do they place it in the wrong places. Everything is just thrown around everywhere and their sanitation wipes are always inexistent.

The staff looks uninterested and I must say even the PFs in the most ghettos of locations are cleaner and more organized than this. The staff at every PF I've been to is extremely nice and willing to help.

It is sad because this has potential to be a very, very nice gym.

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★ 5

Nice gym. Friendly people. Shi**y managers.

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★ 1

Worst experience ever visiting this LA fitness location ‘10988 MAGNOLIA AVE.’. The lady manager is the rudest person I have ever met. We received a week guest pass distributed by this gym location. We wanted to try the gym for a week, before signing up for membership. But that manager behaved so rudely and told us that she cannot give it more than 3 days even if the pass said week. She said that it says on the card that the manager can change whatever she wants. But it doesn’t say at all on the card, as you can see the picture.

We still said ok and went with a guy for a look around the gym because she forced us to. We didn’t want to go to the changing room as it would be stinky. We were told in the end that she cannot allow us for the guest pass because we did the gym look around too quickly. She told us to leave and said “Look for a free gym elsewhere”. Worse LA fitness gym, just because of the manager.

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★ 3

Pool was on the chilly side and we had girls taking our photo.

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★ 5

My 5:00am workouts are great and fitness classes are very good. . This LA fitness has always been clean, machines alway working and not crowded. Have good workout experience at this place.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 2

Most of the time runout the paper towels and disinfecting towels too

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★ 5

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★ 5

Great place to be at 0600.😁

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★ 1

Sucio no iguienico más atención y más personal en baños el cuarto del sauna ni entro sorry solo 1strella

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★ 1

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★ 5

Experience with Santana was excellent and very professional service

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★ 1

This gym has to be one of the lousiest I have ever used. Place is a disaster. Dumbbells and weights are all over the place.Weights are never rerack. None of the staff seem to care. Not worth the money.

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★ 5

Aqua aerobics is great! The pool is warm the showers have good hot water. Nice and clean.

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★ 5

It’s a nice gym, the personal trainer I got is really cool. It’s nice

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★ 5

This first workout was very satisfying. This was the first time in about 6 months that I was able to stand up without using my arms to push my body up. I believe that with more training I will continue to improve my strength and fitness. Thank you to Santana Diaz Fitness Director for the greatest service.

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★ 4

좋아요

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★ 5

I just finished a free fitness personal training "consultation" I guess you would say here, & I had the pleasure of working with Vivian! She is so knowledgeable and informative in so much! She is soon to be certified and you can tell she in passionate about what she does with the way she explains things and creates analogies to make it easy for you to digest, I see why they put her on the front lines! 10/10 experience went better than I expected (: also I do come here on my own and it's always clean & workers are kind. Awesome place!

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★ 5

My fitness experience was excellent. Staff are very kind and I had a good short personal training today with Santana.

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★ 1

If this gym were only the pool, equipment, classes and locker rooms, it would be a solid 3.8, but...
Another update. Going downhill. My senior citizen friend, who was a member though insurance, changed insurance. One cut him off, but the next won't come in until January. This location wanted to charge him $100 for the remainder of December. We walked out. Arlington is much better. Also they have taken cleaners out of the locker rooms, so now to clean the bench you must bring it from the workout floor or bring your own.

Update equipment goes for weeks with no one noticing it doesn't work. This location has only one personal trainer, and the personal trainers aren't worth the $90/hour ($45 for 25min actually) that you pay. Even if they were, you would never know because their profiles aren't available any more.

3.8 is (was) a fair score for this gym. We like trainer Myles. (He is gone too) The other trainer we liked left for unknown reasons. The staff at the desk are usually ineffective for whatever communication I give them. I see machines getting repaired and occasionally replaced, but sometimes it takes a while. There is always a wide range of equipment available, like exercise balls and steps and free weights. The pool and spa filtration system seems under powered, but it has improved over 6 months ago. Back then the foam in the spa had dirty peaks. Now there is less foam and it looks clean. The wide range of classes and times is great. Overall cleanliness is pretty good, and i like the foam cleaner (not any more) and hand sanitizer that are always available, as well as the soap dispensers in the showers. They have lifts to get handicapped people into the pool. They, and other gyms could use a shower where an assistant of either gender could be with a handicapped person. Also, they don't present all the pricing options until you say no a few times. More straight forward sales tactics would be appreciated.

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★ 1

Exercise machines are outdated, and when you are paying for your monthly fee and ask for spare change back they refuse to offer you change in an exchange for a $50 dollar bill....What's worse is that if you try to cancel membership. The people that run the front desk will say, "I am so sorry but Ms. SO&So who is in charge of the cancelation of the membership is not here at this moment". To make matterse worse to ask for a personal trainer they charge a little extra apart of you paying for the membership per month.
P.s if you are paying in cash you better do it in a week before your payment date or else they will still automatically deduct it from your account. Also don't forget they charge $100 for the annual fee so yeah there goes their affordable plan.

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★ 5

Santana and staff extremely helpful and friendly. Very clean environment and like the secure environment as well.

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★ 5

Great for fitness! plenty of machines, equipment send space to work out...

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★ 3

El lugar necesita de mayor atencion

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★ 1

It’s pretty dirty and the staff is super hostile. I saw the front desk person pop off on a customer it’s was nuts. I was just a guest never coming back 😁

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★ 3

Muy lleno

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★ 5

Santana did a great job of conversion from free weights to machines. As my old condition continues he was so helpful, many thanks to him. I’ll be able to keep being a loyal LA Fitness member since 1990. Thank you.

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★ 5

Santana was extremely helpful in supporting me from being off balance.
I am a 70 y/o lady with scoliosis and "CKD". He made me feel, "yes, I can workout even with scoliosis". He made sure I was safe in my workout environment. Santana is a super source of help.

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★ 1

Entitled people go here.
And sneaky individuals

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★ 1

This is garbage. I went to cancel my membership 6 months ago and was told everything was taken care of. Turns out all they did was change the name on my account to a Myra Hernandez. I’m able to see all the times she checks in, last 4 of her card, and basically add programs or whatever to her account and run up the charges if I wanted to. Super unsafe. Anyways point being I’m sitting here paying for the membership all these months because somebody there didn’t take care of things correctly. Also I waited to hear back from them about this cancellation problem, they called two days later and hang up after a quick ring. It seems like they do it on purpose like a way of avoiding cancellations. Cost me $hundreds of dollars. I’m probably still not even canceled correctly and taken off the billing but I’ll keep a close eye in thing’s now. The gym is ok I went there for at least 6 years, but if you’re serious about lifting go to Fitness Mania in riverside. Much better equipment

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★ 1

Bad experience! A branch with a lousy management specially their manager. I would never recommend this branch! Eventually i ended up with a different gym!

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★ 4

Good gym, plenty of available machines. Good environment.

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★ 5

Very Satisfied with staff

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★ 5

I was just parked there because I'm a Lyft driver waiting for passenger pickup other than that I did not work out at this place LMAO

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★ 1

Pesimo servicio de parte del manager, he tratado de cancelar por motivos economicos y hacen lo posible por seguir cobrando mes con mes, segun solo estando el manager te puede ayudar y convenientemente, nunca esta ninguno de los dos managers, tampoco te pueden dar la forma de cancelacion por que solo la tiene el manager y tampoco se puede cancelar por email, y por correo se tardan hasta wie te cobraron un mes o dos mas. Pesimo club no vuelvo a firmar con ellos.

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★ 4

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★ 5

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★ 5

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★ 5

I went to LA Fitness to get a membership. My insurance gave me a confirmation number to find out it didn't work. The clerk at LA Fitness went on and above trying to find out what happened. To the point I said that's OK I'll call my assurance to find out. She said no no problem there are some other things that I can do to try to find out what happened. She was very patient We definitely need more clerks like her I'm sorry that I didn't get her name. But I just wanted to say thank you for all your help. She put a great smile on my face that whole day.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Nice gym! Clean!

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★ 3

Note that this is not the best place if you do free weights - I only see 1 or 2 racks and that’s why I don’t sign up with them. They said more racks are coming but approximately in 2 month but they sounded unsure. The plans are also overpriced considering their equipment varieties and indoor settings.
They do have lots of GREAT group classes, though.

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★ 4

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★ 5

Susana is a great fit for this club. Very professional and well-spoken. The staff here is always smiling, never judge-mental, and extremely courteous. The gym is always clean and well maintained by staff and members. I will definitely sign up again when I return to the states without any hesitation. Thank you for your services to the community’s health!

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★ 5

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★ 5

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★ 4

Bastante amplia

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★ 1

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Good environment

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★ 1

Used to be good to many ghetto people come here lockers always dirty water in the pool dirty.

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★ 5

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★ 5

I live about 2 miles away great location easy and easy out and you’re even close to the hospital if you need emergency

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★ 5

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★ 5

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★ 3

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★ 4

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★ 5

I've had a few different gym memberships and I shall say la fitness is probably my favorite gym just because it's very open and clean.

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★ 4

Good gym

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★ 5

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★ 5

Get kool

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★ 1

Gym equipment is very limited all their squat racks are facing the wrong way. Leg equipment is all over the place and they have no havk squat or calf machine

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★ 5

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★ 3

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★ 5

Love the staff very friendly and informative

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★ 5

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★ 5

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★ 5

Not as packed as before the pandemic feels good coming back

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★ 5

Good people

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★ 1

Unprofessional rude manager kept insulting me because I didn't want to sign up for a membership

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★ 5

I love coming here to get my workout! The staff is always welcoming and there is plenty of room to keep our distancing! So happy there staying open!

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★ 4

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★ 5

It's never usually that busy when I go. There is plenty of equipment to pick from.

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★ 4

Great atmosphere, and good trainers. Not to mention they give you free advice and free training plan. And I liked it because everybody mind your business. And the way people that work out motivated to work out more and look better.

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