★ 5

Clean gym. Lots of new equipment. I love the functional training area.

Source: Google

★ 3

The gym is in a very convenient location if you are in mission valley. It is relatively new and decently clean. There are usually cleaning wipes throughout the gym to clean equipment. The ac works well and there is enough parking in the lower levels. They have tons of aerobic bikes and treadmills. It has a pool if you swim. The price is relatively inexpensive also. These are basically the good things about the gym. The bad things are probably 70% of the people in this gym sit on the machines and just fiddle with their phones most of the time. I have watched people on a machine for 20 min or more doing nothing but basically texting. I feel like asking them how many texts they do have left instead of sets. The gym also is so crowded almost anytime you go that you are going to be waiting forever for almost anything. There are only 3 squat racks and you are going to be waiting for those no matter when you arrive. I really wish they would have chosen a better brand of machines then hoist or matrix but I think those are the usual ones that LA fitness buys. The parking is tight so if you have a nice vehicle it will probably get hit at some point. In conclusion it has its good and bad like any place. I would rate it average based on these things.

Source: Google

★ 1

This place is so overcrowded at all times of the day. Be prepared to wait 10-15 minutes for a piece of equipment. The sauna is not even hot. Turn it up!!! Parking is terrible. Good luck.

Source: Google

★ 1

Employees here are rude compared to the other locations I’ve been to

Source: Google

★ 5

Source: Google

★ 5

Armani C was super helpful and supportive towards my workout goals!

Source: Google

★ 5

Equipment is newer and generally in better condition compared to other LA Fitness locations. Peak busy times are 530-6am, then 3-7pm when lines for machines may form and the gym gets warmer especially in the afternoons. Not too many wannabe influencers but some mostly later in the day. Equipment is usually clean but some patrons dont wipe surfaces down unfortunately.

Source: Google

★ 5

Source: Google

★ 5

G is the man super helpful.

Source: Google

★ 5

Source: Google

★ 5

Cleanest gym

Source: Google

★ 1

Vile

Source: Google

★ 5

G was a great help, very informative about the membership packages, and so friendly! Definitely ask for G if you are looking to get a membership here, he’ll get you right

Source: Google

★ 5

Source: Google

★ 5

Clean and new

Source: Google

★ 2

The gym has plenty of equipment and a decent atmosphere, but it’s missing some of the specific equipment I need for my calisthenic training, so I decided not to move forward with a membership. When I explained this to Ronnie over the phone, his response was simply, “Whatever.” Extremely unprofessional and rude. If that’s how they treat potential members, I can only imagine the level of respect paying members receive.

Source: Google

★ 1

NPC gym for NPC people

Source: Google

★ 5

Source: Google

★ 4

I joined LA Fitness last night thanks to the outstanding help from G. He was kind, friendly, supportive, and a true professional—completely different from my previous experience here. I very nearly joined another gym that I would have needed to drive to, even though this one is practically outside my door, because of a prior interaction with one of their sales people at this location. However, G turned my opinion around entirely. He represented the gym in the best possible way and made me feel welcome and valued. Thank you, G, for being such a great representative for LA Fitness!

Source: Google

★ 5

Go between the hours of 3-7 - not busy at all - trust

Source: Google

★ 5

All I gotta say. This is the nicest and dopest LA fitness there is on the west coast. My guy Ronnie and his team are about that life, hospitality is above and beyond 💯

Source: Google

★ 4

One of the best locations for an LA Fit.

This location is pretty good, it's under an apartment living and the parking is in the parking structure first level. Mornings are best if you want to use most machines and evenings is peak hours.
SUPER CLEAN 👌🏽, no smells, clean machines aswell and people are respectful.
Male restrooms clean
The sauna is CLEAN and doesn't smell.
Locker room clean.
Overall good experience

Source: Google

★ 2

The gym itself is fine but there are WAYYY too many people. Constant waiting on machines and makes it hard to stick to a workout. Also be prepared to drive around for 10 mins to find parking

Source: Google

★ 5

Top notch modern facility with everything you could need. Excellent customer service as well. I spoke with G when I first came by and he made everything very straightforward and easy - he’s a standup guy.

Source: Google

★ 5

Great gym

Source: Google

★ 5

Great gym, nice and clean. I wish they had a couple more weightlifting platforms. They are very popular.

Source: Google

★ 3

I love the gym but the sauna is horrible! You barely break a sweat!

Source: Google

★ 5

Love the Zumba class. Sue Ellen is the best!

Source: Google

★ 5

Source: Google

★ 1

It’s a ok club but the sauna 1/2 time is out of service and the other 1/2 doesn't work properly Not hot enough👎🏿

Source: Google

★ 5

Source: Google

★ 4

Love it except for the Jacuzzi seems to be out of service about

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

The location is nice, but the dry sauna needs more maintenance because it isn't hot enough.

Source: Google

★ 3

I’ve been a member of this gym for a while, and unfortunately, the quality has gone downhill. The showers are inconsistent — some barely have any water pressure while others feel like a fire hose. It’s frustrating, especially after a tough workout.

Even worse, several pieces of equipment have been out of order for over a month with no sign of repair. It’s unacceptable for a place charging premium rates. Management seems to ignore maintenance requests, and it really shows.

Definitely not worth the membership price in its current state. Wouldn’t recommend until they get serious about basic upkeep.

Source: Google

★ 5

Clean, shiny. LOTS of machines. I went on a Sunday afternoon, so a little busy. But I suspect it gets very busy at peak times. Great experience, visiting from my normal gym.

Source: Google

★ 1

Don’t go to LA fitness they can’t even refund 20$!!!

Source: Google

★ 4

Source: Google

★ 1

Currently waiting for the squat rack and it’s been 30 minutes. They only have 3 squat racks. Add more squat racks and get rid of the 60 treadmills that no one uses. Put time restrictions on the squat racks so power lifters don’t hog it up for an hour.

Source: Google

★ 5

I appreciate the quality of the gym overall. One suggestion for enhancement would be to consider adding a dedicated hip thrust station. While there is a machine available, it doesn't quite offer the same experience.

Source: Google

★ 1

Gyms are the absolute worst at allowing you to cancel your memberships. I was given the run around on the phone when I initially called in to try and cancel on the phone. Then they said that its best to cancel in person. I did just that, but now they charged me for another month and said "there is no record of you coming in to cancel" after I was assured by the person at the front desk that my membership was cancelled. Ask them to check the cameras and the manager said we can't do that. Like what? You definitely can but are simply choosing not to. Absolutely ridiculous behavior.

Source: Google

★ 1

Worst sales experience of my life. Armani is incredibly unprofessional. I left without even trying the gym, not worth it. Go somewhere else.

Source: Google

★ 5

I enjoyed this gym while I was in San Diego.It has convenient garage parking with 2 available stories. While it does get busy in the late afternoon, they have lots of equipment to make up for that. I’ve met some great folks who work at the gym and who helped me reach my fitness goals: George was able to get me a great deal on personal training membership, personal trainers James and Chris were working with me and always encouraged me to give it my all,created great workouts that always made me sweat, which is ultimately what I needed to become more fit and toned.

Source: Google

★ 5

G helped me out!! Love it here

Source: Google

★ 5

wow this gym is nice…. i go to the mira mesa one but on a day of running around this one was closer so went here. umm might start coming here… everything is way nicer. the pool area is nice and doesn’t make me feel like i’ll catch an infection. the whole layout is awesome and the equipment is all high tech brand new. the sauna is fantastic. new favorite spot. locker room is awesome. nothing bad to say at all here.

Source: Google

★ 1

Всем Привет!
Не Рекомендую Друзья данный спортзал🔥🔥🔥🔥🔥
Оформил себе предзаказ - абонемент в данном спортзале 04.24.2025 при условии, что начну ходить в спортзал с 05.01.2025. С меня взяли оплату -178.98$( членский взнос, оплата за май и последний месяц депозит)
Но, в мае месяца они с моей карты ещё списали -98.99$. Когда Я стал выяснять у старшего менеджера в данном спортзале, что происходит и на каком основании вы списываете деньги с моей карты, старший менеджер пообещал мне вернуть мои деньги, но по факту ничего не вернул.
Когда я пришел через неделю с тем же вопросом, то мне старший менеджер данного спортзала ответил- что ничего возвращать мне не будет и отказался от своих слов которые мне лично пообещал!!!
Мне очень жаль, что такой работой и таким отношением к клиенту, как старший менеджер данного спортзала, портит репутации всей прекрасной сети Ла Фитнес в США.
После данного инцидента, Я попросил аннулировать мой абонемент и теперь буду вынужден искать что-то себе другое.

Source: Google

★ 5

Love it so far!!

Source: Google

★ 3

How long does it take to fix a water dispenser? It’s been 2 months!!!!! Management, what are you doing exactly? Can someone explain 🤦🏻‍♂️

Source: Google

★ 5

I came into LA Fitness out of town not really sure what to expect, but Genaro made the whole experience smooth and welcoming. He helped me get signed up for a free trial, answered all my questions, and really took the time to make sure I understood everything the gym had to offer. You can tell he genuinely cares about the members and takes pride in what he does. The energy at the gym was great, and I definitely recommend checking it out if you’re looking for a solid place to work out with staff who actually care.

Source: Google

★ 5

I just moved back to San Diego from Orlando and was just coming in on a free pass. G was very helpful and before you knew it I was signed up and became a member. G showed me around and knew his stuff and was very knowledgeable on the equipment as well as all other questionsI had. Super happy I decided to make this commitment. The facility is amazing and the staff is great. 10/10 recommending to all my friends and family.

Source: Google

★ 5

G was incredibly helpful. The gym has tons of great amenities and equipment. This is my new favorite place to workout!

Source: Google

★ 5

Source: Google

★ 3

Let me begin this review by saying that if you are someone who is not looking for convenient parking, doesn’t care about the sauna, and is looking for busy location then this is for you.

Conversely, if those are things you care about you’ll be sorely disappointed.

Overall, if you’re in the area and it isn’t a busy time this place is pretty awesome in terms of space.

However if you want to sauna, have a larger vehicle, or are looking for a steam room this isn’t the place to be.

Having personally visited most of the locations in San Diego, I would rather go to another location that has more convenient parking and has a working sauna.

Lastly, if you’ve made it this far, I just wanna let you know. I hope you have a wonderful day. Keep your head up, stay positive, and remember to keep the faith. Make it a wonderful day, that choice is yours .

Source: Google

★ 5

I had another great customer service experience from Ms. Amber A this Monday. I was shocked when i checked in, and she remembered about me and my usual activities. She greets each member with a brilliant smile, making us feel welcomed. I use this location only once a week. we had a short conversation, and she has great pride as a customer service representative, face of the club! Another 5 star customer service experience! Come and join La Fitness, an amazing club wherever i go!

Source: Google

★ 4

Nice clean gym. Not too crowded. Has pool, sauna and jacuzzi

Source: Google

★ 1

My 5-year-old was injured at LA Fitness Kids Klub in 2348 russell park way The manager refused to give me an incident report I rushed my child to Rady Children’s ER.

A child’s safety should never be ignored. i want parents to be aware of how this was handled.

@lafitness — I’m still waiting for a response

Source: Google

★ 2

Signed up for a 3 day pass because I was shopping around for a new gym (I have a current gym membership elsewhere). I was immediately directed to a sales person who wanted me to sign up and pay for a gym membership right there on the spot. I was not prepared to listen to a sales pitch or to be talked into a membership, I wanted to see what the actual facility was like and how it would be working out here daily. I had to redirect the conversation to remind the guy that I was here with a 3 day pass. Needless to say it was a bit overwhelming, the gym was very crowded in the early afternoon, even coming in and out the parking lot is a nuisance. The facility is nice though and very new. I ended up going with a different gym.

Source: Google

★ 5

Source: Google

★ 5

In San Diego for a week and got a 6 day pass. Really nice place with lots of equipment, a lap pool, sauna and hot tub. Really nice people. I would recommend it highly.

Source: Google

★ 4

Nice clean location. Pretty busy. Good selection of equipment.

Source: Google

★ 5

I’ve had a great experience at LA Fitness. The facility is clean, well-equipped, and has everything I need for a solid workout—from weight training to cardio and classes. I especially want to give a big thank you to “G” for all the help and support. G has been incredibly welcoming, knowledgeable, and always willing to assist, making my time at the gym even better. Appreciate all you do!

Source: Google

★ 4

Out of all the gyms I’ve been a member of, this is by far the cleanest. The equipment is of a modern variety, well-maintained, and consistently in working order. I’ve noticed they do a solid job minimizing downtime when machines do need repairs. I’m here six days a week, and the best times to work out at this location are weekdays anytime between 5 a.m. and 2 p.m.—anytime after that…LOL! Good luck, because it gets INSANELY crowded. Weekends can be hit or miss depending on the crowd. As for the staff, they’re just kind of there—not particularly good or bad. Overall, this location does a pretty good job at serving its purpose. Thank you!

Source: Google

★ 5

LA Fitness – Mission Valley
⭐️⭐️⭐️⭐️⭐️

This is hands down one of the cleanest, most well-maintained LA Fitness locations I’ve been to. The equipment is modern, the layout is spacious, and everything feels dialed-in for people who are serious about performance, growth, and consistency.

Big shoutout to Genaro—his professionalism and welcoming energy made a difference from day one. He’s the kind of team member who elevates the whole environment. Respectful, knowledgeable, and always ready to help without being pushy. That’s rare.

The turf area is a highlight, and the gym doesn’t feel overly crowded. Machines are in top shape, free weights are always organized, and the vibe is strong throughout—from cardio to the pool area.

Whether you’re just getting started or already on beast mode, this spot makes it easy to stay committed. Highly recommend.

Source: Google

★ 3

Only bad thing is the hours and it's busy all day long. Open at 4am instead.

Source: Google

★ 3

The one in Otay or East Chula Vista it's one of the more dirty ones with a lot of use. All of these places need to understand they have to put some bleach in the drains to kill the flies that are breeding in the drains. Or coming up from the septic system.

Source: Google

★ 5

Source: Google

★ 1

The sales director loves to badmouth local competitors calling their gyms packed and overcrowded when this gym is just as overcrowded. Equipment is new but what's it worth if you can't get on anything in the morning or afternoon. Better off paying extra for a boutique gym than this

Source: Google

★ 5

Clean and maintained equipment. After work is the busy time but people will let you work in.

Source: Google

★ 3

Ronnie the general manager interrupted our workout over a fabricated story he claimed to witness himself. Unbelievable that he would make an accusation and lie about it's authenticity. Gym is generally clean and well maintained however the sauna has been broken ever since I started working out here.

Source: Google

★ 5

Source: Google

★ 1

The management at this gym is the worst! This club is brand new and has been so over sold. You want to work out between 3-8? you will be waiting forever for equipment because its jam packed. Equipment is constantly broken. "scheduled for service" lets see how long it will take them to fix, until you nudge them nothing moves fast. Shower curtains are all torn up. Do the care? Nope. Looks like you're in a dorm bathroom. Sauna is broken, AGAIN. Hot water was broken for 3 days, did they bother telling people coming in? Nope. Scales in the LR don't work. Front desk staff cant be bothered to say hello when you come in. Does corporate care? Nope. Like who is actually running this?? The only thing good about this place is the housekeeping staff that actually clean it. props to those people.

Source: Google

★ 3

Like this LA fitness cause it’s one of the newer ones in the area. Equipment is good. Parking can be a pain some days. Does get extremely packed at certain hours. Would avoid this place Saturday mornings like the plague.

Source: Google

★ 5

Source: Google

★ 5

店内环境整洁，干净卫生，健身的好去处

Source: Google

★ 5

Great gym. Very large, VERY clean. Fellow gym goers are very friendly.

Previously gave four stars because of a lack of cables. Today I found that there is an entire cable bay in the corner. Again, this place is very big.

Strongly recommend.

Source: Google

★ 2

The price is right. It's a standard gym, nothingb crazy. It's a lot cleaner lately it seems.

I give it 2 stars because 80% of the time I try to go to swim there are kids swimming lessons group that's taken over the pool.

I'd normally be cool with that but I can't figure out their schedule and I've asked both people at the gym and people with the swim lessons and nobody has a schedule. it used to be Tuesday/Thursday afternoons but it seems to have expanded to Wednesdays and Saturdays? And the times I was told they're done they never are. Before the hours were like 3-5 but lately they're still there when I try to miss them at 7/7:30p.

Source: Google

★ 5

G worked with us and he was extremely helpful. Great facility!

Source: Google

★ 5

One of the best locations I've visited, I'm just looking for the upper torso machine otherwise I'm very happy with this location, I appreciate the dedication to keeping the machines and locker rooms clean! Makes a huge difference compared to some other locations, Thank you! 🙏

Source: Google

★ 5

Great place to workout pretty spacious and great machines and weights free weights as well

Source: Google

★ 2

They keep the sauna look warm, hard pressed to break a sweat

Source: Google

★ 3

I have been an LA fitness member for 5 years and prior to that I was a member at 24 hr fitness for 10 years. The sauna never works properly at this gym. Not getting even close to usual Sauna temps. It's really disappointing. I came back months later to see if they finally fixed it, but it's not. Probably won't be coming back any time soon.

Source: Google

★ 2

The gym has a great vibe which I really appreciate. However, the weekend hours are a major drawback. They don’t open until 8 AM, which makes it difficult for anyone with morning plans to fit in a workout. A gym should accommodate different schedules, so 8 AM is not a reasonable opening time. I hope they reconsider their hours to better serve their members.

Source: Google

★ 1

Closing so early on weekends is bad enough, but worse is that if you have morning plans on weekends, you must forget about working out as they open at 8 which is extremely inconvenient. I might switch back to 24hours only for this reason.

Source: Google

★ 5

Source: Google

★ 5

First of all, I don't understand the low star reviews for the hours of this gym. It's not like the hours are some kind of surprise. They're clearly posted on their Yelp, Google, and LA Fitness website. If the hours don't work for you, it's simple: Go to another gym.

As far as this LA Fitness location goes, I've tried five other gyms in San Diego and this is my favorite, on the whole. There's plenty of cardio equipment, machines, and a substantial free weight area. It can get busy during rush hours, but what gym doesn't?

The men's locker room and showers are relatively clean. At least as much as you can expect for a gym at this price range. I frequently see the staff cleaning both.

Are there cleaner gyms in town? Sure. Are there gyms with more equipment? Yes, of course. But on the whole, and especially for the price, I think this location is a really good balance.

Source: Google

★ 4

Source: Google

★ 1

Source: Google

★ 2

I have been disappointed with the gym services over the past year. The facility has been marked as ‘temporarily’ unavailable for an extended period, yet members are still charged full price. This has resulted in a subpar experience for those of us paying for amenities that are not currently accessible. I hope the management will address these issues promptly and consider adjustments or compensation for the lack of access.

Update: they fixed it:) but it still took over a year.

Source: Google

★ 2

I'm here at eight ocklock and there's four or five sales people on duty, one front desk and no management. I'm just wondering why would you have five sales people at eight pm at night? Doesn't this seem odd? I've never not once after a year here figured out who the manager is. If they have a manager I do not think the clients know who he or she is. I stopped using locker room all together it was not appealing. There's a certain piece of equipment thats been broke for months now and it's the only one. For 26 dollars a month maybe have to accept that. I went to a different la fitness for two years and you knew who the manager was he was there and he knew people.

Source: Google

★ 1

I have two separate shifts at work today. I would like to go to the gym after my second shift but the gym will be closed so instead of getting some things done in between my shifts I have to get to the gym because of their hours that accommodate who again? That's what having a membership at LA fitness is like. And then on the weekends they open late and close early. It's a hoot!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

I would give him zero stars if I could. My wife has a Membership that her employer covers and she wanted to get me one as a surprise. They did the classic bait and switch on pricing and did not disclose or clarify with her on the extra initiation fee fees, and sign ups. I went into the gym on good faith since she had already gotten scammed by them so I wanted to check it out. I did find that this gym was particularly overcrowded and the locker room/showers did not seem very clean. Needless to say, I’m very disappointed with the business practices and deceptive tactics by the sales person. I would strongly advise anybody considering LA Fitness to look at their reviews and how many other people have experienced similar deceptive sales practices.

Source: Google

★ 1

Source: Google

★ 5

Awesome

Source: Google

★ 1

I showed up ready to start my Sunday before church with a good cardio workout for my heart health but they don't open until 8am on the weekend. I barely understand closing early in the weekend but opening late? By 8 am many people's day started by 5-6am so the hours are prioritized to cater to who? Certainly not the customers. The female staff is not polite or friendly. The showers are pressure washers. The lockers are never cleaned. I mean they're never sanitized by staff.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 4

This LA fitness is a more modern take on an LA Fitness. Turf and functional training are a plus in this gym. However, cleanliness is an issue on the floor as well as restrooms. Salespeople are very persistent and often do not coordinate so you are left with sometimes 10,calls a week from people

Source: Google

★ 3

Recently joined... Thankfully I'm able to go during less congested hours but it's very crowded. I'm not used to working out in such a crowded facility but am new to the area so joined to get something going. I'll stick with them for now but will be looking for spa place more suitable... for me (less people).. over the next few months. The equipment is great 👍.

Source: Google

★ 3

Source: Google

★ 1

The sauna is not hot enough to be considered a proper sauna.

Source: Google

★ 4

Source: Google

★ 4

Good machines

Source: Google

★ 1

This gym has nice equipment but the management sucks and won’t change anything. Here’s the shower curtains obviously they need to be changed bad.

Source: Google

★ 1

Source: Google

★ 5

I do wish people would not sit on a machine and text. Move yourself to a bike or chair and be considerate of those waiting.

Source: Google

★ 3

The facilities were overall decent, but there were a few significant issues. The jacuzzi was extremely dirty and full of hair, which was disappointing. The water in the jacuzzi was not adequately hot, only moderately warm. The sauna was unexpectedly cold, defeating its purpose. On the brighter side, the showers were acceptable, though not outstanding. I hope this feedback helps improve things for future guests.

Source: Google

★ 5

Source: Google

★ 1

I’ve been trying to cancel my membership for a month now. in fact I’m still trying to cancel my membership as we speak it’s amazing how well they treat you and how big a game they talk before they take your money I’ve called the gentleman that I set my account up with four months ago who is now evidently the general manager or VP through phone call four times left two text messages i’ve left two voicemails ,talk to another manager there Daniel and he never reached back out to me either. The customer service is atrocious once I moved out of state not one person he attempted to reach back out to me over the last month of me trying to cancel my membership the lack of customer service is unacceptable I would never recommend this gym also the whole time that I had my expensive training membership not once today make an effort to keep up with my program. Give me any personalized attention To check up on your milestones or consult with you periodically about nutritional advice as they advertise or keep up with their schedule check ups on your progress as advertised. A major left of effort to keep up with any kind of structure in the program that they’re selling

Source: Google

★ 1

All my shit was stolen from my locker and no one could help. Not worth it.

Source: Google

★ 5

My review is specifically for the gym tour that my husband and I received from James on 11/27/24. 5 out of 5 stars!

I am an LA Fitness member since 2019 and have attended many different locations before meeting James last week. This visit was the first time I had ever visited the Mission Valley location. The reason for our visit was because my husband was scoping out many different gyms and debating which gym to choose.

Before this visit, I had visited a different LA Fitness to inquire on behalf of my husband and the staff was not helpful there. I ended up having to do my own research, none of my questions were answered and was left more confused than when I inquired.

We decided to visit the Mission Valley location and took a tour of the gym with James and we were both very impressed with his tour! James was very informative. He gave us a clear understanding of the layout of the gym. He gave us useful insight on how to use the machine equipment. James was very thorough
and clear. He spoke with confidence and with lots of information. You can tell he knows what he is talking about. He answered all of our questions. We left with no confusion and we were very pleased.

Because of his great tour, my husband decided to join LA Fitness! We now made this gym our home gym and are very content with our decision.

Thanks James for your outstanding customer service!

Source: Google

★ 1

Sauna was broken for over a year, once fixed, it barely gets over 80 degrees. Don’t expect this to be an amenity if you join

Source: Google

★ 5

Love this gym! The only improvement would be adding air refreshments in women’s restrooms so it smells nicer 😊🫶

Source: Google

★ 1

This isn’t the fault of this location but LA Fitness’ cancellation policies are ABSURD. It is impossible to do online or over the phone and when you arrive at one of their facilities to cancel your membership there is virtually no assistance unless you happen to come when a manager is in. I don’t plan to renew my membership with them ever again and I advise not opening a new account with them.

Source: Google

★ 5

Clean. Machines are new. Nice staff. Recommended.

Source: Google

★ 3

Was so hyped to try out the remodeled sauna today! When I entered and sat down for about 5 minutes I was very underwhelmed. The sauna didn’t get hot it was a mild warmth maybe 80 degrees? The thermostat they had hanging up said it was hotter but it certainly didn’t feel like it. Also, gym is always crowded it’s hard to find a good piece of equipment that isn’t taken. Good clean gym though for the amount of people that pass through here. Sauna is a huge disappointment!

Source: Google

★ 1

No solicitation was agreed to for guest pass. This is how guests dont become members.

Source: Google

★ 5

Great experience today, got a free guest pass thanks to James, clean facilities and nice workers !

Source: Google

★ 4

Super clean gym with great equipment and it's rarely overcrowded but the infrared sauna is always broken

Source: Google

★ 2

Even when it’s a slow day there is a wait to use machines/equipment and people are always tripping over each other as it very busy. Been a member at this location for 4 months now and the sauna has been broken for 3.5 months. The place is cleanly overall and the staff is very friendly and helpful. The amount they charge for membership they pay the staff poverty wages. Thank you to the staff and wish you guys were compensated for living in the most expensive city in the US. I personally appreciate you guys.

Source: Google

★ 4

The gym is exceptionally well-equipped with all the necessary equipment; perhaps the only amenity missing is massage services. Overall, it's a fantastic facility! To further enhance member experience, consider partnering with local licensed massage therapists for on-site services.

Source: Google

★ 3

Everything you need in a gym. Journey, the pool water was nasty, and the hot tub was a luke warm bath. I hope they clean the pool and make the hot tub hot.

Source: Google

★ 5

Source: Google

★ 5

Staff was great! Super nice facility!

Source: Google

★ 5

Amazing customer service by G thank u bro

Source: Google

★ 5

G was friendly and kindly helped me with a guest pass to try out the gym.

Source: Google

★ 5

Source: Google

★ 5

Awesome gym, with a great staff! G is the man!

Source: Google

★ 5

Great gym, was there a few weeks ago. Very nice and clean, the staff is very kind and professional. Thank you to Genaro Camacho for all your help.

Source: Google

★ 5

very good service, easy to sign up

Source: Google

★ 5

G was super helpful def will be back

Source: Google

★ 5

Excellent customer service. Outstanding staff!

Source: Google

★ 5

Source: Google

★ 2

The only redeeming quality of this LA Fitness is its location. As noted by many other members, the women’s sauna has been non-functional almost since the gym opened. It's been over two years now, and each time I ask the front desk for updates, I’m met with vague responses like “I don’t know” or “they’re working on it.”

A few months ago, I asked again and was told the men’s sauna was working, though no one could explain why the women’s wasn’t. Then, about three weeks ago, the sauna mysteriously started working again. They even posted flyers in the women’s locker room to promote the gym including its amenities such as the sauna. But within a week, it was out of service again.

As you can see, not a single review about the sauna issue has been acknowledged or addressed. This lack of communication and accountability is disappointing and frustrating when an amenity is being promoted that is actually not in use and hasn't been in years.

Source: Google

★ 5

My fiance and I started LA fitness a few months ago at mission valley and we loved it from day one ! The staff especially James McNab have been wonderful in helping us navigate our way around a new gym! We loved the Les Mis course he recommended we add to the membership. Love the group classes that are included as well ! Overall, the gym is new and has all the latest, most updated equipment! Definitely recommend!

Source: Google

★ 5

In my opinion, this is the best studio in San Diego. The facilities are excellent, the atmosphere is pleasant, and the staff is extremely friendly. I would particularly like to highlight James McNab, who is not only knowledgeable but also very helpful.

Source: Google

★ 1

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 1

I’ve tried giving this place a chance. I’ve been coming here since it opened. It seemed promising since the area is great. However there’s so much that just doesn’t seem to get fixed. For starters the sauna (main reason I got the membership), has been broken for over a year!!! It’s not getting fixed. The machines are always busy because they minimal equipment for the amount of members. It’s always crowded and the areas are unkept. Parking is annoying during busy hrs and people at the front are so unwelcoming. Currently looking for a different gym all together.

Source: Google

★ 2

The sauna has been broken since I started going to this gym about a year ago. And it seems like no matter what time I come, I’m waiting on equipment. People like to take up multiple machines at once and sit there and do nothing while people are waiting. The showers have inconsistent pressure and I don’t think they’re ever cleaned. I canceled my membership because of all these inconveniences and went to Chuze (and their saunas work!). The only upside to LA fitness for me was the proximity to my job.

Source: Google

★ 3

Source: Google

★ 5

This place is the best,
Honestly this place has a really good equipment but this specific gym in mission valley is extra special because the stuff is so nice and the manager James gave me and my boyfriend a monthly pass for free because we are visiting the states. He didnt have to do it but he did and it was sooo kind of him to even offer. Some good people are here and I recommend

Source: Google

★ 5

James was very helpful!

Source: Google

★ 2

If you’re serious about training for gains, this is not the place. As an ex-CSCS with a busy job, I need to be as efficient as possible. Supersets, circuits, power lifting, 5 x 5… impossible here. Smith always taken, people camp out, people change/move/take your equipment/station when doing circuits. Too many people, too much cardio and machines. Fine for what it is for people with other goals. Pros: clean lockers, nice pool, helpful staff, easy to quit membership.

Source: Google

★ 3

The gym itself is pretty good. New machines, plenty of options, large turf area.

Taking stars off because the sauna has not been working in about a year and a half. They claim they fixed it a couple weeks ago, but it's yet again not working and there's no indication that it'll be functional any time soon.

Source: Google

★ 1

This gym gave me MRSA! Be careful going here and clean up equipment before you use it! The cleaning staff doesnt do a good job. Their equipment is also breaking and takes forever to repair, if it ever is repaired. Look at how dirty their fans are!

Source: Google

★ 1

Way too crowded, ALWAYS! Good luck ever getting the workout you planned completed. This gym is always obnoxiously crowded. Even odd off hours. I’m looking for a new gym.

Source: Google

★ 5

Had an excellent experience here. James went above and beyond to make sure I had everything I needed!

Source: Google

★ 2

Will that Sauna ever be functional? You should update the image if not.

Source: Google

★ 5

Such a nice place. The gym is spotless, decked out with new machines. James and all other employees are super kind and accommodating. They will listen to your needs and will advise you on how to reach your fitness goals.

Source: Google

★ 1

Was really looking forward to signing up for a membership here so I scheduled a tour. The sales representative that gave us the tour was honestly kind of creepy and was making us feel uncomfortable the entire tour. When we sat down to discuss membership options, I told him that I wasn’t ready to sign up just yet but he constantly kept pressuring and pushing for me to sign up the same day. He made me feel really bad and is a majority of the reason I decided not to return or sign up with this gym. Which sucks because this was my first impression of LA fitness and I honestly really wanted to go. Super disappointing to say the least but I hope in the future I can sign up again with a more welcoming and comforting staff.

Source: Google

★ 2

Mediocre overall. Relatively new, so equipment and workout areas are good and mostly intact with some minor upkeep issues that are usually quickly fixed. Has parking garage included.
Sauna broken since 9 months ago, jacuzzi also now out of service. 2 out of 8 showers have good water pressure and volume, frequently littered with left-behind items, trash, hair, etc.
One restroom out of order since days ago.
A number of unsheltered persons frequent the place, though less so than is the case with other gyms in the immediate vicinity. Lockers frequently also littered with random items and some trash.
Some people murmuring or talking to themselves in locker rooms.
Management mostly non-responsive to issues.
Overall, better than most in the area, but fits squarely into the "lower intermediate" category of gyms, don't confuse the shinyness for substance.

EDIT: these photos I all took yesterday within 60 seconds of entering the gym, to prove a point that it's definitely not "spotless". As I said. Okay overall.

Source: Google

★ 3

Source: Google

★ 5

James at the front desk was absolutely awesome! The facility, restrooms, pool, amenities, etc. were all well taken care of, clean, and enjoyable. Thank you James and LA Fitness! Highly recommend!

Source: Google

★ 5

Jesus at the front desk sales rep team was very kind and knowledgeable with exactly what I needed. I was only there for 2 weeks for vacation and he was more than helpful with accommodating. The equipment is also very well kept as well as individually helpful. The layout is not set to feel confined but more so an open environment so that you can comfortably breathe while working out. If I’m ever back in town I will definitely come back to this location.

Source: Google

★ 3

Good gym between hours of 5 am to 4 pm
Edit: it's been a year since I've been going here. Paying full price for not full service is really pissing me off. No sauna for over a year. All the equipment isn't aligned properly (benches and squat rack stations crooked) it's still very clean but the amenities we pay for aren't available for us to use.

Source: Google

★ 1

Saunas been out of commission for awhile. Maybe 3 months now. A little disappointing none of the front staff have a time frame or any idea when its going to be back.

Edited: 8 months later and still nothing. I cancelled my membership. 🤷🏽‍♂️

Source: Google

★ 2

Sauna and Spa are always out of order. No basketball courts or other amenities except a pool.

Source: Google

★ 5

Source: Google

★ 1

Awful place to spend even a dollar in. I have a membership with LA Fitness for more than a year now and I recently asked them for a guest pass for my dad. I got the guest pass and next day when my dad went in to workout, they got his pass away saying he’ll get a email with a barcode and he can easily scan that to use his pass, but that never happened. He never received any email and I weren’t and spoke to the manager about it, he acted like he doesn’t care about it and just told me you’ll get it. The young kid who claims to be the manager is so rude and acts like he’s the owner of whole building. Avoid this place at all cost.

Source: Google

★ 5

Outstanding place to work at, it is busy at times but bit never packed. There are lots of machines to pick from. The machines are also separated at a good distance from each other. I come here during my lunch and never have had a disappointing workout experience.

Source: Google

★ 5

Source: Google

★ 3

The sauna still doesn’t work

Source: Google

★ 3

Sauna has been out of commission for about a year now, and if you ask about a repair timeline, the response is “THEY don’t tell us when it will be ready/functional”. Same idea applies to machines that are out of service. I’d pass on membership to this location. Blah.

Source: Google

★ 5

Really amazing gym with high quality equipments

Source: Google

★ 1

They are not maintaining this site at all. The sauna has been out of order for over 1 year!!! and only 1 shower in the Men’s locker room works. DO NOT JOIN !!!!

Source: Google

★ 1

Source: Google

★ 3

Equipment is new and gym has everything you need, but they oversold (as always) on memberships and it's always packed. It feels like you're on the NYC subway system sometimes, and you'll often have to wait for weights, bars, etc..

Source: Google

★ 1

Gym was clean but usually crowded the staff was friendly. The huge issue I had was when I went to cancel they put a temporary freeze on my account instead. After 2 months the freeze came off and i started to get charged again. There was no email notification or monthly receipt, I just happened to catch the charge on my statement. I called and had it canceled again. The rep said it was canceled and I got an email that said "account suspended and final receipt" but it was actually just another temporary freeze. After a month it started to charge my card wuthout any notification again. I didn't catch it until almost 8 months later. When I called and spoke to the manager he basically said it wasn't his responsibility and I should have known only managers can cancel accounts and that it was my responsibility as the card holder to catch the charges. The company hides behind shady business practices to steal your money. Recommend that you exhaust all other options before considering this company.

Source: Google

★ 3

Someone put their number in my jacket pocket while I was in the shower. Violations don't touch my property. Don't be slick quick way to catch a fade. Respectfully.

Source: Google

★ 2

This place is going downhill fast. Sauna broken for close to a year. Equipment is pretty limited, and peak crowds are incredibly full

Source: Google

★ 5

The only thing is they SHOULD NOT allow slamming of the wieights on the floor . The whole floor shakes it's very annoying no need to slam the weights that hard especially the person uses the really heavy weights where they can barely lift that amount

Source: Google

★ 2

This gym is starting to go downhill. I joined early when it opened as it was nicer than most in the area but that's been changing.

Equipment isn't being maintained as well, too few free weights and benches for number of users, sauna constantly under maintenance and wipes are frequently out.

Worse, the residents of Civita keep parking in the allocated gym levels (which used to be very sufficient) and no one is enforcing so parking can now be a nightmare. Unfortunately, the a/c is either broken or they're not turning it on, which is making it quite the unpleasant experience with the warmer weather.

Hoping someone turns this back around into the nice experience it was.

Source: Google

★ 5

Great gym shout out 👏 to Armani 💪👏
Great team
Great customer service
Love the pool
Classes....

Source: Google

★ 2

Sauna has been out of order for almost a year. Jacuzzi is out of order for a while well with no clarification.

Source: Google

★ 1

UPDATE:
9 months later.. AC AGAIN IS BROKEN FOR THE LAST FEW WEEKS AND THE ZUMBA CLASS PRETTY MUCH IS A SAUNA CLASS..

THE SAUNA ROOM IS STILL NOT UO AND RUNNING SINCE THEY OPEN THIS PLACE 😑..

————

AC hasn’t worked in weeks.. Zumba classes are harder and feels like a sauna in there.
Women’s bathroom sinks have been out for weeks as well as one of the stalls😒….

Source: Google

★ 1

UPDATE: April 2024. Downgrading my review to one star. The sauna, which was a major selling point when I joined, has been out of order for year now. They keep giving us the runaround as to when it will be fixed. At this point I wouldn’t be surprised if it’s down for another year. There is no ETA whatsoever for a repair date for the sauna. The jacuzzi has also been out of order for over a month now. Another major selling point that is not available anymore. No ETA as to when it will be fixed. Concidering cancelling my membership at this point. Ridiculous.

Original review : Fantastic gym. Isaac is a great trainer and got me going with my assessment and initial training. He’s super professional and knows what he’s doing. Highly recommend!

Source: Google

★ 1

joined LA Fitness primarily for its sauna amenities, attracted by the prospect of unwinding and detoxifying after my workouts. Unfortunately, my experience has been less than satisfactory due to the sauna being out of service for several months. Despite my inquiries, there has been a lack of communication from the management about when it will be repaired. This ongoing issue is particularly disappointing as the sauna was the sole reason I chose LA Fitness over other gyms. While the gym offers a range of equipment and classes, the absence of a working sauna significantly diminishes the value of my membership. I hope to see an improvement in both the facilities and the communication from the staff.

Source: Google

★ 1

1 star until you guys extend the gym hours on Saturday and Sunday to 11 pm.

Source: Google

★ 5

Definitely my favorite LA fitness

Source: Google

★ 4

Source: Google

★ 2

Guys you gotta do something about the pool door being open and chlorinating the entire facility.

Source: Google

★ 4

The hot tub is lukewarm warm. The jets barely work. The sled is awesome!

Source: Google

★ 2

I live closest to this gym but the sauna has been out of commission for months with no projected repair date. 24 hour has sauna AND steam room. Getting tempting to switch.

Source: Google

★ 1

1 star until they fix the sauna, its been a year

Source: Google

★ 5

Source: Google

★ 3

This gym has a foot set of equiptment and space, it’s clean, and traffic isn’t too heavy. Unfortunately, it is nearly always baking in there. I have seen many other complaints about the temperature. It’s the only issue I have w/ this location.. but it’s a big one.

Source: Google

★ 5

The most price x quality gym you can find anywhere in the country.

Source: Google

★ 2

Fix the damn sauna. Unless you discount the membership, you should be working to fix your facilities. Besides this the gym is excellent

Source: Google

★ 5

New gym clean has everything

Source: Google

★ 2

For a new gym, too many things are wrong. The sauna in the women's locker room hasn't been available for use in probably almost a year. No clarity on whether it will ever be in use again. Many of the tv's on the cardio equipment don't work and haven't been working for months. I am here 6 days a week (M-Sat) and use almost all the machines, which are usually dirty. At busy times there are ridiculous waits for certain popular machines. There is plenty of opportunity to replace all the extra unnecessary cardio equipment (ellipticals) with extra machines such as Adductor/Abductor, Leg Extension, Cable Row, etc. More wipe stations should be available as well. The cleaning staff could also be MUCH more diligent in keeping the gym tidier especially near machines. Overall, management is lacking in upkeep and standards of quality.

Source: Google

★ 1

If you are expecting to use the pool it will most likely be unavailable for Kids Swim. I don't know who thought it was a good idea to rent out all availability for the pool that your members pay for. No where upon sign up do they mention this lack of availability. These hours are excessive especially considering these are peak ours members will be using the pool.

Source: Google

★ 5

Source: Google

★ 5

These guys at this LA Fitness took care of me I'm from Lexington Kentucky and I'm only here in Mission Valley for 6 weeks and they let me work out if I live here I would join to be a member it's nice clean and has anything you need for any exercise you want to do

Source: Google

★ 4

Plenty of equipment but also plenty of clients. Could use better air conditioning.

Source: Google

★ 5

This is by far the best La Fitness south of the Escondido. I would make the drive just to use this facility. The staff is friendly and the place is clean.

Source: Google

★ 3

Front desk greetings, right as you walk in, are as cold & icy as a broken sauna.

In contrast, the janitor, was warm & friendly, while taking good care of the locker rooms.

Source: Google