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GymAbout the Club
LA Fitness, a premier health club chain, is dedicated to helping members achieve their fitness goals. With over 700 locations across the United States and Canada, LA Fitness offers state-of-the-art facilities, group classes, and personalized training programs. Members enjoy access to a wide range of amenities including cardio and strength equipment, swimming pools, basketball courts, and more. Our certified trainers and staff are committed to providing a supportive and motivating environment. Whether you're a fitness enthusiast or just starting your journey, LA Fitness is your partner in living a healthier, happier life. Join us today!
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Reviews
Xhi pou
★ 1
This guy which is a (so called) manager of the gym approached us out of nowhere in the gym, introduced himself and suddenly touched me and my friend!!
Source: Google
David A
★ 2
Mediocre gym and prices are too high for what they offer
Source: Google
Byron
★ 5
I come here with a group of 12 guys and the staff is always welcoming. It's clean.
Source: Google
April Lillie Koehler
★ 5
Today was my first time experiencing this nice little gym. Greg was my Angel today, he was kind & generous. I recommend this location for its customer service, the fact that it is not overcrowded, and even better, the cleanliness 😇 Thanks Greg!
Source: Google
Khalil Khalil
★ 5
I gave that 5 stars review due to the awesome effort from the cleaning staff to keep the place clean and special shout out to Elba for being so hard working woman plus the friendly smile and respect people get from her.
Thanks Elba!!!
Source: Google
Aram Kiaee
★ 1
4 step machines (1 is always broken)
2 leg press which is always taken by someone
Very dirty gym
An old guy (who calls himself the manager of la fitness) flirting with you although you tell him you are not interested
Source: Google
Stefan Rudolph (Coach Stefan Rudolph)
★ 4
It's was better sneaking into the back doors for a free movie back in the 80's when the building was the first big movie theater complex in Escondido called...The UA8 Theaters! 😝😏😎
Source: Google
David Mintz
★ 5
Casey is the best. Always a smile and a kind word when coming in. She makes my workout much better! 😊
Source: Google
Michelle Terrazas
★ 5
Been working out here for more than a year. I love the community of ladies I met. Who knew it would be so educational to share our experiences with our bodies. I met my bestie Patty here. I love seeing my girls! See you soon ladies! Casey and Alba are my morning queens! Cleaning and happy workers.
Source: Google
Behrad Nohpari
★ 4
Source: Google
Chris A
★ 1
I have been coming to this gym for a few months now and I recently noticed the change in employees. I am so disappointed in the level of disrespect with a particular employee there “Kimberly”. The AC has not been working for a while now so I questioned her and she was so rude and dismissive! She stated “it will be taken care of”. I then asked to speak to the manager and she replied by saying she was the manager. If she is rude to members I can only imagine the disrespect towards her coworkers! She has made it very uncomfortable for me to enjoy a workout there. SMH
Source: Google
Alexa Shelby
★ 1
The men's locker room and shower are like a homeless shelter
Source: Google
Eurone Brown
★ 5
Source: Google
Ashley Jimenez
★ 1
One of the worst LA fitness. Half of the cardio machines are broken for weeks. No signs on them. The carpet on this gym is FILTHY it smells dirty in here. Go to the LA fitness on Russel park way and you will see the difference. This gym is filthy and dirty. So musty too. Cmon it’s such an inconvenience to go to another gym 30 minutes just for better services.
Source: Google
Vallery Salomon
★ 4
Great gym. During peak hours, still able to complete a workout without much deviation due to crowd. Great staff of people that work here. Any athlete or person looking to push their boundaries and surpass their limits should book a PT session with Isaac!
Source: Google
Aizhan Khamit
★ 5
I really enjoy coming to this LA Fitness. I usually go in the mornings, and it’s such a great time because it’s not crowded at all. The gym is always clean, the equipment is in good condition, and the atmosphere is very welcoming. The staff here are always friendly, approachable, and willing to help if you need anything.
A special mention goes to my trainer, Isaac Boes. He is by far the best trainer I’ve ever worked with. He is very professional, knowledgeable, and motivating. He takes the time to explain everything clearly, customizes workouts to fit my goals, and makes sure I stay on track. Training with him has made a big difference in my fitness journey.
Overall, this location has everything I need, and I highly recommend it to anyone looking for a positive and supportive gym experience.
Source: Google
Myles Marcus
★ 5
I started getting personal training sessions at LA Fitness with Isaac Boes, and am so glad I did. I've learned so much over the past month about proper nutrition, weight lifting techniques, and overall health. It's been one of the best investments I've made in a long time. Thank you Isaac and the LA Fitness for having such a great program! I'm feeling stronger and fitter than I've felt in a long time.
Source: Google
Jennifer Dao
★ 5
Worked with Coach Isaac for a consultation session. Super informative and knowledgeable, showed me a bunch of core strengthening exercises that I’m looking forward to implementing. Friendly, passionate, clear and concise in the way he explains things.
Source: Google
Manh Nguyen
★ 5
Hi worked with Coach Isaac for a consultation session. Was very informative and he showed me a bunch of new core strengthening exercises. Was knowledgeable and passionate about explaining everything in a clear and concise way. Looking forward to implementing what I learned.
Source: Google
T T
★ 1
This gym has 3 dispensers for wipes, they are all empty and there is the bare end of a paper towel roll. No one is wiping anything down today.
Source: Google
Valen Tina
★ 1
When “Service” Turns Into Threats!
Today I faced outrageous treatment from the club’s general manager, Carmel.
I came early to the group training room — before the class even started — to calmly finish my stretching. I was training quietly, in the corner by the door, disturbing no one, and was almost done.
As participants just began the group class, the manager approached me and declared that staying in the room was not allowed. I calmly replied that I would just need a couple of minutes to gather my things (mat, bands, etc.) and leave.
But instead of a normal, respectful response, I received threats and an ultimatum:
“Either you leave now, or I will cancel your membership.”
When I asked directly: “Are you really threatening a client?” — the manager repeated it again.
❌ What was the problem with allowing me two minutes to finish and to pack up?
❌ Why are there NO signs or rules posted on the door saying it’s not allowed to be in the room?
❌ How does the general manager have the right to talk to a paying member in such a rude, aggressive manner?
This is not just disrespect — it is a direct violation of service standards. Threatening to cancel a client’s membership instead of offering help is unacceptable.
📌 I demand that this behavior be reviewed by the club’s leadership.
📌 Manager must be held accountable for her words and actions.
📌 Clients should be protected from aggression and threats coming from staff — especially those in leadership positions.
Clients are not enemies! We pay for memberships and come to the gym for health, energy, and positivity — not to endure humiliation and intimidation from management.
Such behavior is a disgrace to the club and a black mark on its reputation.
Source: Google
David G
★ 3
I found a swimming fitness club close to me. It's my first time here. I hope I will feel good in the future.
Source: Google
Eriberto Ramirez
★ 2
Having been to most LA fitness locations in Southern California I would give this place an overall one star but the fact that’s it’s only LA Fitness locations with my preferred Cybex leg press which allows for a more natural pressing motion is the reason I’m giving it two stars.
Parking is plentiful which is the biggest perk. The restrooms and sauna are a bit dated and it has one of the smallest stretching areas I’ve ever seen.
Overall…. Meh :/ but go workout if needed. I did. After all the name of the game is consistency, so get out there and move.
Lastly, and more importantly, remember that each day is a blessing. Make the most of it, stop and pause, and remember to practice gratitude as you go throughout your day. Remember, whether it’s a great day or not, that choice is always yours. Stay blessed everyone!
Source: Google
Veronica Ph
★ 1
I’ve been a member of LA fitness for many years and this branch is literally the worst!
Many equipments are broken and one of the staff always flirting and harassing the girls!
I wish i could give zero star
Source: Google
Rod A
★ 5
Pretty good for a saturday workout
Source: Google
Zackary Dubois
★ 5
Source: Google
Katherine Williams
★ 2
The place itself isn’t that bad. the equipment is pretty old. i just wanted to complain about what’s being played on the screens. I’m not a huge political person but having fox news playing on multiple screens and all that is shown is insults, bigotry, racism and hatred. who wants to watch this while working out? there is not real news being shown, nothing that is of importance. only their hatred for brown people and calling everything communism. especially being in a liberal state i’m sure the majority of people don’t want to see this. regardless, fox has been sued many times for misinformation. i would recommend changing the channel to something that is neutral. of course i can choose not to watch it but it is basically in my face. i just don’t think this is the environment to spread propaganda. the pictures i attached are only two of the many titles that were shown.
Source: Google
Sandra Bennett
★ 5
Source: Google
Amelia
★ 3
The gym looks decent, I went in looking to try the 3day pass but for some reason they couldn’t activate it on the same day which I found weird and tried to sell me a membership. If you don’t do the 3day passes that is fine just say so, people aren’t looking to be sold something right way without trying it ! Totally not my vibe!
Source: Google
Nick Sloggett
★ 5
Best LA fitness in SD area hands down. The equipment, the vibe, everything is on point. Not to mention the staff are always super welcoming and the manager Greg just makes you feel like family and is a stand out dude. Do yourself a favor and get your health right and join the LA fitness family right here on Shawline. Let’s go 🤙
Source: Google
Mar De La Cruz
★ 1
This gym is the worst. Much of the equipment is broken without a “to be serviced” sign. Locker rooms with the carpet are pretty disgusting. Can’t imagine them without mold. This gym could really use an update. It is nicely sized but the equipment isn’t the best
Source: Google
Wesley Huskey
★ 1
needs a serious deep clean especially the showers. stinks really bad and needs to be scrubbed diligently.
Source: Google
Allen Mowat
★ 3
Kind of an average place (in a good way), busy. older machines, sauna works most days
Source: Google
Andre Riley
★ 2
Upon entering, I thought to myself that the building used to be a cat hotel based on the smell. It looks like it could be a nice place and then you get to the locker room and let’s just say I’ve never seen so much rust and black mold in my life. I’m pretty sure this place was state of the art in 1992. So in summary, this is where MrBeast would work out if he was not rich and successful.
I couldn’t bring myself to actually exercise here.
Source: Google
Lancair Lover
★ 5
Looks good to me!
Source: Google
Maxim Dvoynikov
★ 1
Source: Google
José de Jesús Loredo Venegas
★ 5
Una muy completa experiencia para hacer ejercicio y además cuenta con 5 canchas de Raquet Ball
Source: Google
Zach Striplin
★ 5
Writing a Review to shout out Personal Trainer Dylan F! He has been a great help in helping me apply the why and how to many exercises. He helped me remained disciplined in the gym and was a great motivator. I still have a long fitness journey ahead of me, but thanks to Dylan I feel as though I am making leaps and bounds.
Source: Google
Georgette Baker
★ 5
Had a fabulous, competent, caring , friendly trainer named Dylan F. He motivated me to change my behaviors, added information to my workout skills and made me feel valued as a customer! Just found out as of 5/29/2025 he is no longer with LA FITNESS on Shawline!!!!!!
Georgette
Source: Google
Hieu Ho Trung
★ 5
Wonderful!
Source: Google
Denise Villicaña
★ 3
Sassy front desk kid, with zero personable skills. Sweaty people everywhere, ruining machinery - leaving it wet and or unsanitized, I’ll be bringing this up to higher ups to require people to bring a towel.
Just joined but thank goodness it’s a month to month. I’ll update my review if there is improvement. Might go back to Chuze. That’s all.
Source: Google
Chi Porky
★ 1
I went to the gym to try their 3-day trial. The salesperson, Greg, told me that I had to register online at least 48 hours in advance. That’s fair. Since I wanted to take a class that day, I asked if they offered a one-day pass, but he said they didn’t.
Greg really pressured me to sign up for a membership, even though I clearly told him, “No thank you, I’m not interested.” He kept saying, “I don’t get it,” multiple times, which made me feel uncomfortable.
Later, my husband called the gym and found out that they do offer a one-day pass. So basically, Greg lied to me just to boost his sales performance.
Source: Google
Marcus Cesar
★ 5
Signed up with Greg. Love working out here
Source: Google
Reed Haberer
★ 5
I joined LA Fitness nine months ago with zero training experience and trainer, Dylan Farrar has worked with me once a week for the last nine months and has shown me how to use the many different types and pieces of equipment properly i work out 4 days per week. I’ve moved from a soft body to rigid and many of my friends and family notice.. I came in nine months ago with a spinal injury after a rear end collision and could not lift my right foot. (drop foot) I now walk normally and have strengthened my entire body from top to bottom. Fitness is the norm now in my lifestyle. Thanks Dylan and the entire helpful staff at LA fitness. 💪🏼. Reed.
Source: Google
Lily Keefauver
★ 5
Source: Google
Alan Covarrubias
★ 5
Just signed up here and I’m already excited. Got a membership where I can bring 1 free guest which is awesome. Signed up with Hans Christian and the manager Greg. They even have me a FREE TOWEL!! Thanks you guys :)
Source: Google
Stuart Greenberg
★ 3
Source: Google
Kevin Halligan
★ 5
I worked with Dylan as my personal trainer. For a whole lot of reasons, I decided it was time to start working in the gym. I was so unfamiliar with where to start and what to do. Dylan assisted me with creating a plan and understanding how to best do the various exercises for the best results. I now feel very confident and informed. I have lost approximately 40 pounds since the time I started working with him. Most importantly, he helped me develop a passion for this type of fitness and I foresee this being long-term benefit. Thanks, Dylan.
Source: Google
Teri Wilson
★ 5
I ❤️ the Zumba class
Source: Google
G W
★ 5
Want to give Greg a shout out! I have been trying to sign up to the Mission Valley location however that proved to be impossible. Went over to La Fitness in Kearny Mesa where Greg made us feel so welcomed. Thank you for your kindness and listening to us. You guys are awesome.
Source: Google
Phoebe Scarborough
★ 5
I love working out here 🌟 The vibe is high and the staff are always welcoming. Plus pool and sauna (I regularly visit the Encinitas location). Love everything about it! And I make new friends all the time. ❤️
Source: Google
R
★ 5
Just signed up and had my first consultation with Greg, he is kind and motivating, he set me up with a free training session with Breda. I'm ready and excited to get started.
Source: Google
jonathan ly
★ 1
Gym set up is a little unorganized and all over the place. Locker room needs to be upgraded to where the lockers are combo locks like 24hr fitness. These carpeted old benches really smell bad. You can tell it hasn’t been cleaned in decades. 🤢🤢 Jaccuzzi water is filthy dirty and temperature isn’t hot enough like a traditional jacuzzi. Haven’t used the showers but I’m sure it’s definitely filthy! I would never trust public gym showers. But damm it’s 2025 can this gym get a major upgrade & remodel all across the board!!!! It’s in desperate need of one
Source: Google
Charles Nguyen
★ 5
Greg introduced me into the personal training program and was very informative and enthusiastic. Looking forward to an effective program.
Source: Google
Jose Zavala
★ 5
Came into the gym today for a workout, Greg and Hans tracked me down to let me know I can save more money by switching plans. Very helpful and thoughtful throughout the process and saved me a lot of money. Overall, very helpful management team and definitely worth keeping a membership at this gym!
Source: Google
Arturo Medrano-Soto
★ 5
I trained with Dylan for 6 months and under his guidance I was able to get stronger and lost 30 pounds. He gave me exercises that prevented further damage from and old shoulder lesion I have in my right shoulder. Dylan works with ethics, professionalism and shows great enthusiasm. I highly recommend training with him if you have the opportunity.
Source: Google
K K
★ 1
1. 0 ventilation in the building. So it’s musty.
2. if you thought the extra fees they DO let you know about were bad, wait till you see the unspoken of fees that pop up on your bills.
3. they ask for your government ID number to verify you. how safe is that sensitive information in a gym database? who knows.
I’d recommend finding a small gym local to you. this gym is scammy and money hungry.
Source: Google
Jonathan Tello
★ 5
I just signed up here today with Greg and Armando if your looking for a gym membership i would definitely join this gym it’s Awskme!
Source: Google
Alan
★ 5
Thanks to Greg he helped me a lot and also hooked me up, was completely friendly when answering my questions and was helpful throughout my issue!
Source: Google
Vitaliy Lee
★ 4
Source: Google
Colton Richardson
★ 5
Greg helped me sign up and he was very straightforward about everything. Definitely check this place out.
Source: Google
Megan Bliss
★ 5
Friendly and helpful. Staff. Good hours for my needs
Source: Google
Daniela Sexenian
★ 5
Source: Google
רוני שעשה
★ 4
We were in San Diego for a short time and signed up for your club. We really enjoyed the treatment and the place. We signed a payment agreement with you, which we paid by credit card, but unfortunately you continue to charge us money and there is no way to contact you by email.
Source: Google
Thunder Keime
★ 5
Love this gym, been going everyday since January. Great energy and vibe. The manager Greg is the man!
Source: Google
Ciprian Parent
★ 5
Best gym! Constantly motivated by the staff/members. Sign up with Greg and get healthy 😎
Source: Google
KJ Nuckles
★ 5
Signed up about 3 months ago and met Greg the manger. Cool guy.
Source: Google
Chi Mai
★ 5
I’ve had the pleasure of training with Bri for the past 6 months and I can say that she is the best personal trainer I’ve ever had. She always adjusts workouts based on my progress and energy levels each session made every workout both challenging and enjoyable. If you’re looking for a dedicated and knowledgeable trainer, I highly recommend Bri! 🙌
Source: Google
oswaldo baeza
★ 5
I just sign up today with the manager greg, he is amazing!!! And also he is going to help me out with a personal trainer- I recomend to sign up at this gym and with greg h!
Source: Google
Scott Ricci
★ 5
I've been a member here for 24 years and can truly say the gym and the staff are incredible. The gum has everything you may need to reach your fitness goals and the staff is friendly, knowledgeable and very helpful. Scott R.
Source: Google
Sakura Marshall
★ 1
Super outdated equipment, the vibe was weird, the machines are super close together and most of the machines are cable based.
L
Source: Google
David Ahl
★ 5
I always enjoy coming here early in the am. Also, I was able to do some personal training with Dylan while I was in town. Did over 20 sessions even though I’m in pretty good shape and have my routine. Was amazed at how he much he educated me on form, targeting certain muscle groups, and helped with mobility to keep me going. Definitely satisfied with the results and plan on using him after the summer. Thanks guys!
Source: Google
Angel Gonzalez
★ 4
Great customer service!
Source: Google
Arthur Luebke
★ 1
Locker room is dirty and falling apart. The locker room seats are made of felt carpet material and are nasty and disgusting.
Source: Google
Litzy Ruiz
★ 5
I just joined, it has been the best experience, I even lost my phone and the great good manager found my phone and gave it back to me, it has been incredible
Source: Google
akiko Jenks
★ 5
Amazing customer service experience every time i visit this specific location. Especially. Ms. Chloe Park! She welcomed us with a great smile, with eye contact, " Have a great workout!" She means that. It's so rare these days who can provide great customer service.
The gym is a superb clean condition, every cleaning staff member is friendly, and has a sense of humor to us. Especially, Mr. Shaq.
I have nothing to leave any negative feedback. I highly recommend coming to join La Fitness Kerney Mesa location. A 5 star rating!
Source: Google
Pablo Mondragon
★ 5
Thank you to the person who returned my headphones to the front desk and to the LA Fitness team for holding onto them.
Source: Google
Armando Tamayo
★ 5
Source: Google
Vlad Mechkarov
★ 1
They promise everything when you sign up. A month later it's YOU that misunderstood them and they change the conditions of the initial "deal". Hector was the guy that I dealt with. Bro, you're dishonest and you made me feel uncomfortable but it's You that need to feel uncomfortable for not keeping your word. It's not the money, it's keeping your word. Never coming back!
Source: Google
Nate
★ 5
Source: Google
Torres Family
★ 5
I was wanting to confirm some terms and fees that were not clearly explained by another associate in another LA fitness location. Greg H was able to help me understand all the different fees without leaving anything out and allowed me to add a family member to my account. I was very close to leaving this gym and cancelling my membership, luckily it all worked out.
Source: Google
Montana Taylor
★ 5
Highly highly recommend working with Dylan for personal training! I have been working with him for a year, and he is definitely the best personal trainer I have ever had. He is great at customizing workouts to fit your fitness and overall wellness goals. I am learning a lot about muscle groups and which exercises are best for my goals, which I value. He is also very encouraging and friendly! Thank you Dylan!!
Source: Google
David S
★ 1
There Afraid to answer the phone after calling 3 times !
Source: Google
Christian Perspective
★ 2
Parking is good,front desk staff needs alot of improvement, unhappy and unhelpful.Gym cleanines and lockers rooms need upgrades.Gym is good size, equipment is good,cardio machines are old.
Source: Google
David Garrido Martinez
★ 5
One of the best gym
Source: Google
Randy Schmidt
★ 1
Luke warm showers
Source: Google
Steven H
★ 5
Great gym and friendly staff
Source: Google
Tatum Mann
★ 5
I have been a long time member of LA Fitness and have been signed up for personal training for a while. For around the past year my trainer has been Dylan. He is the best trainer I have had. He really listens to what my goals are and creates workouts that help achieve them. In the past I have felt like my trainers just make the workout plans and then tell you to do them, but Dylan helps you learn about what you are doing. He has taught me what the workouts do and what muscles they should be working. Something I was always missing with other trainers was feeling like I was learning how to workout on my own. Without asking, Dylan would have exercises I could continue doing on my own after our session ended. Having those extra 15 mins working out on my own helped me feel more confident being alone at the gym. I can’t recommend Dylan enough!
Source: Google
Data Management
★ 1
The stair masters are always taped off because they need maintenance. The locker room is disgusting. This place is always packed and the wifi isn't fast enough to let you stream music. However 90% of the staff is polite & friendly.
Source: Google
Louis Tocco
★ 5
Good gym and workout facility.
Source: Google
Emilia Dziedzic
★ 4
This LA fitness is less crowded then the 24hr by UTC and the staff is friendly. The bathrooms are gross though.
Source: Google
Ashley Nanos
★ 5
Love this gym! Switched over from the horrible 24 hour fitness on balboa. This place is a dream compared to 24 hour. Not as crowded, way cleaner, friendlier staff. The machines are not anywhere near new but they are not dirty, rusted over and function properly. I also have nothing but good things to say about the daycare and their staff. We love Ms. Linda and Ms. Lydia. My almost 2 year old daughter loves going there so mom can workout! Would recommend this gym and daycare to all the Mama's needing some time to themselves.
Source: Google
Janeth Moyal
★ 1
One-Star Review - Misleading Contract Terms for Personal Training.
This one-star review is based solely on the misleading nature of the personal training contract at LA Fitness.
I want to share my experience with LA Fitness’ personal training program to help others fully understand the terms of the contract. My total contract cost was $1,229 (which was not disclosed as a full commitment) with an initial payment of $244 (which included a registration fee) and a monthly payment of $197. What I wasn’t clearly told is that this is a total cost contract, and the only way to cancel is by paying 50% of the remaining balance.
In my case, I signed up for four classes per month at $197, which seemed reasonable at first. However, when I tried to cancel due to challenges with my schedule (despite my trainer doing their best to accommodate me), I was told I still owed over $700 for the remaining contract. To cancel, I needed to pay half of the remaining balance, which came to over $300. This was extremely frustrating, as I was told at the time of signing that I could cancel anytime. Additionally, the total cost of the contract was never clearly disclosed upfront—only the $197 monthly payment was emphasized.
I want to stress that my dissatisfaction is not with the trainer. My trainer has been excellent—knowledgeable, professional, and someone I truly enjoy working with. My decision to cancel was purely due to difficulties working around my schedule, not the quality of the training.
However, I feel it’s unfair and misleading that the cancellation policy and total contract commitment were not properly explained. I relied on the information provided by the staff, but it did not reflect what was in the contract.
Yes, I take responsibility for not reading the contract carefully. That was my mistake. However, as a loyal LA Fitness customer for many years, I trusted the process and expected transparency.
If this type of commitment and pricing structure works for you, great! But if you’re unsure, I strongly encourage you to read the contract in full before signing. Don’t rely solely on what the salesperson tells you, as it may not align with the actual terms.
This is my honest review to help others make an informed decision about the personal training program at LA Fitness. Make sure you understand exactly what you’re committing to so there are no surprises.
————
Source: Google
Johnny Johnson
★ 1
One of your staff members kicked my dog. I'm not sure which one in San Diego but he was wearing an LA Fitness shirt. Paul Lopez or something was his name.
Source: Google
Leo Deng
★ 1
Staff is not friendly and the facility need a renovation so bad too.
I would not recommend this LA fitness
Source: Google
cyrus ghahremani
★ 5
i called to get my dad’s membership reactivated and the staff i spoke to was great. and visiting today the manager took great care of us
Source: Google
A A
★ 1
This was one of the oldest gyms I've visited in California, and I expected much better from LA Fitness. Everything was incredibly outdated, the lockers had broken doors, and the locker room and showers were filthy. To top it off, the water in the jacuzzi was dirty, which was completely unacceptable. I was genuinely shocked by the poor condition of this facility given the LA Fitness reputation.
Source: Google
Mike B
★ 5
Nice people here, always clean and equipment is working properly. A good variety of equipment as well as 5 racquetball courts too.
Source: Google
Keith Barnett
★ 1
Local deceptive practices with no follow up after taking my money.
People make mistakes, myself included. Sometimes it is management or some other pressure that sways bad decisions. Only posting this after having given the sales rep opportunities to make things right.
I got hoodwinked in October, walked in for a short exercise and the sales guy caught me at the front walking in pushing me to bundle my and my son's memberships to save money monthly and add my daughter. I had no interest to do so, did not even ask for this, just wanted to workout, but he was fully persistent and got me to consider.
After seeing the financial breakdown, it did not make sense because I had to repay new initiations and more annual fees after I had just re-upped and paid annual fees on our current memberships, plus just paid our new monthly the prior day and losing out on the last month off each without a credit. I will spare you the full story of the sneaky and deceitful nature of the manager jumping into the convo to say "I am not even allowed to do this and never have done this before" by offering to waive one of the three annual memberships for life whereas the sales guy had literally already offered that to me as their current promotion.
I walked out saying, no thank you. The sales guy phoned me a few times during dinner, then texted to tell me his manager could help compensate me with getting the other two annuals covered. After phoning him back, he switched it by saying, actually you would need to pay those annuals, but my manager will give you all a 60 day temp pass, so we would pause your membership after the first month, and you could use the temp pass to offset the annuals.
I was so tired of this and just wanted it to end, felt like easier to just say yes and be done. He did everything over the phone with me and signed for my membership on my behalf. He obviously was then supposed to have cancelled my current memberships to not pay double.
I reached back in 30 days on November 15 as you can see in the text, and he said he was going to square it away. He never did. Holidays and work are busy and I just assumed he would get things done. I texted back, no reply. Then again texted back on Friday December 27 with a date of Monday to take care of it. Again, no reply. I then received an email on Monday that my original membership was just cancelled. I went to a different club to find out what happened, evidently he got my text because there is a note right after I texted him to put in for the cancellation. Still never bothered to message or phone me.
I find out that he never cancelled me or my son's memberships in October, was paying for duplicate memberships for two months. Funny thing, he still never cancelled my son's.
Days later, he still has not got back to me.
I spoke with Corporate Customer Support. The gal was lovely and showed much empathy with the situation. She did refund the two erroneous duplicate memberships for the two months, and helped me with the original promised two free months.
Source: Google
Elias V.
★ 4
My review is based on weekday mornings from 5am to about 6:30am. Before the holiday season it’s just a normal wave of morning regulars and never really busy. The weekends I’ve gone around 12pm and usually not busy during that time either.
I give it a 4 star rating for the equipment options and until recently they got new yoga mats for the workout studio and hopefully they last a while. The one reason I’m not giving it a full 5 is because the men’s restroom could use an upgrade at least in terms of cleanliness. I only wash my hands after my workout session is done.
Overall the people keep to themselves and the cleaning staff and opening person are friendly.
Source: Google
Leighton Jagersky
★ 5
Still a member here -This LA Fitness is clean, the variety of equipment is great, the staff who work there are really nice and the overall culture at this location is good. One of their personal trainer I had the pleasure of working with for about 6 months, his name is Dylan and he really is the best. He is aware of his clients' strengths and weaknesses. He really does his best and provides you with the tools to help you meet your goals. I highly recommend working with Dylan when you are ready to invest in yourself and your fitness journey.
Source: Google
Jacob Tucker
★ 5
Just finished a personal training program with Dylan. He was super knowledgeable and motivating. Made every workout fun and tailored to my goals. Would highly recommend.
Source: Google
Jack Hearts
★ 3
It’s crowded during rush hour like any other gym but the cleanliness and a lot of repairs needs to get done on a daily basis
Source: Google
C M
★ 5
This is a review for Dylan, who is a fitness trainer at LA Fitness. Dylan helped my gain strength and flexibility. I enjoyed training with him.
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Jamille Azevedo
★ 1
People do everything they can to get you to sign up for a membership. They offer benefits but don’t make things clear enough! I signed up with a friend, and we wanted a membership together—something like a family membership. They mentioned the advantage of always being able to bring two guests, but we weren’t interested in that. After my friend signed up, I found out I wasn’t included in the plan. The price they gave us made me think we’d be splitting the cost, especially since the individual monthly price on the gym’s website is $39.99. My friend is paying a higher price, so I assumed that was the cost of a family plan.
Instead, I discovered I would just be considered my friend’s guest, which would mean I’d have to go to the gym with her every time—completely unfeasible! When I explained that we’re not Siamese twins and have different schedules, the only solution they offered was a picture of a QR code that would supposedly work for me at this unit. After two months, the code expired, and no one could do anything to help me. Frustrating!
Source: Google
Heriberto Ramirez
★ 5
Un buen lugar al mejor precio, con mucho equipo un lugar familiar y limpio
Source: Google
FLY GIRL
★ 5
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Deron Thornton
★ 5
Just walked in and met with Greg. He was very friendly and professional. Showed me around the gym and mentioned a 3 day trial pass. I took advantage and worked on cardio equipment and then weights. They have more than enough equipment to choose from and I never had to wait for anything. Greg is a big reason I will be returning, be sure to ask for him.
Source: Google
Austin Raders
★ 5
Great atmosphere, family friendly. The machines are always up and running, if down they aren’t down for long. I appreciate the current staff for their kindness and for always keeping the place ready for use. The janitors do a great job at keeping up with cleanliness.
Source: Google
MiMi
★ 3
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Big Dreamz
★ 2
Cleanish bathrooms. Basketball gym floor is never cleaned. Very dangerous to play on a dirty court. Be careful. Play at your own risk.
Source: Google
Angela Manatt
★ 5
Excellent service clean gym we mostly go to Encinitas location nice to be able to access all gyms with our upgraded membership
Source: Google
bryan field
★ 1
Joined this gym because of the Sauna they have but have had continuous issues with it. The employees should turn it on BEFORE the gym opens, not AFTER. I have come in on the weekends when they open at 8am (thats another problem with this gym) and you would expect the Sauna to fired up. It never is!! Someone please think about customers and have the sauna heated and ready to go.
Source: Google
woody jimenez
★ 5
Went in for my 3 day trial and was helped by Greg. He was very professional and helpful around the gym. The gym employees were very friendly. Sauna was clean and satisfying. Locker rooms are well cleaned. I would recommend this gym. If you go in, ask for Greg.
Source: Google
oliver
★ 1
I was told I get a guest pass when signing up but apparently it was never apart of the membership. When I was cancelling my membership the guy at the front told me “the guy must’ve lied to you”. Says a lot about the work ethic and the employees there. So someone lied to me about the membership and you’re not concerned at all? Honestly the worst LA fitness I’ve been to. The locker rooms and bathrooms are also very unsanitary. I don’t recommend this location at all.
Source: Google
Alejandro Hernandez
★ 1
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Stefano
★ 5
Clean. Organized
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George Mavignier
★ 5
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Dana B
★ 5
LA Fitness is a great place to work out. The facility is very nice with sufficient training devices to work on and it has many free training classes to take. Especially, Steven is an excellent physical trainer who is very professional and very knowledgeable in understanding what people specific exercise needs. I have learned a lot from him and have seen my physical improvements after receiving his instructions. Thanks!!!
Source: Google
Cesar Ruiz
★ 2
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Franco Reveles
★ 5
Great
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J. G. Goedtke
★ 4
Why do the locker rooms have carpet seats??
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PCD & Grill
★ 5
Enjoy clean gym & professional staff including Greg, the general manager and his friendly staff Hans & Dom!
Source: Google
Play Boy
★ 1
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Justin Kim
★ 5
signed up for a membership this week thanks to the help of hector and leo. i was very unsure of walking into the gym for the first time in a couple years but hector and leo guided me through every step of the process and gave me helpful advice in helping me create a workout split. 10/10 recommend this facility and the staff are very friendly!
Source: Google
David Fernandez Jr.
★ 5
New assistant general manager Hector C was awesome!!! Very informative and kind. Answered all my questions…was very pleased
Source: Google
Sean Zeng
★ 1
1 star. Significant improvements needed. The locker rooms, showers, and toilets were in an unsanitary condition, making them unusable. The equipment appears outdated and the bench surfaces require attention. I strongly advise management to address these hygiene and maintenance issues to provide a better experience for members.
Source: Google
Margaret Hunter - Schamanski
★ 2
Been going here over a year now. I do enjoy it but it's just so damn messy and the staff is so unfriendly. The locker rooms and floors are clean thanks to an awesome custodial team who I love talking too but as for the front of house and Sales team they just seem miserable.
Multiple times I've had to reorganize the steching area myself, even if staff has walked by mutilpe times and seen the mess. I don't expect the small custodial workes to re-rack and fix the weights, I'd imagen the trainers and staff walking the floor to do so.
Also this specific location constantly has issues with my account. I go to any other LA fitness and they fix it just for Kerny Masa to goof it up again. Poor management, it seems like their is new check in staff every month. I just want to workout and not feel like I work there!
Source: Google
승일쿤
★ 5
친절히 맞이해준 인포직원과 상담자에게 고마워요 즐겁게 운동했습니다!
Source: Google
Rodrigo Enriquez
★ 4
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Lety Garcia
★ 1
Not very honest in that place. Cancel membership 4 times and still charging me. At this point I'll sue them.
Source: Google
Nome 1904
★ 5
The cleaners are super helpful, also the new front desk staff are so helpful and bring a good vibe. Young hispanic man with tats on his hand and the blonde girl who works on weekends are very great.
Source: Google
Yin Yin
★ 3
People reserved the Zumba class spots. Class starts at 7pm, they showed at at 6 and reserved the whole front row or as many as possible for their gang and the gym cannot do anything about it. It's sad adults act like that, uncivilized!
Source: Google
Barry
★ 5
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Kenny Degu
★ 5
Eduardo went above and beyond to help me out with my lost/dropped keys in a deep hole. Professional, pleasant, and helpful. Also he is very attentive to cleaning the man’s locker room.
Source: Google
Helen Adams
★ 1
I was told that I can bring guests as long as the guests are different every time when I join the membership. But now I was told that I don't have the right to bring guest when I brought a guest today. This is a scan!!!
I cancelled my membership. Anyone who is consider to join the membership, please be aware!
Source: Google
clayton scott
★ 3
In need of some updated equipment.
Source: Google
victor lee
★ 3
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James Apple
★ 2
Spacious gym with plenty of equipment, but I can smell the body odor from outside the door! The gym is carpeted, which soaks up the smell. The locker room is falling apart, and the showers desperately need to be remodeled.
Source: Google
venus velasco
★ 5
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BJ Sandez
★ 5
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Leonard Ancona
★ 5
Great gym
Clean. Friendly neutral floor.
Source: Google
Big Cardboard
★ 1
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Carl Sizemore
★ 5
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Joanne Short
★ 1
This review is for the Director of personal Training Kellen, I just had the most disturbing call I have ever experienced in my life with this guy. I has recently signed up cause I was so close to this location and wanted to get back on track after going through Chemo treatments and having hormones removed and obviously your body works different after being through something so intense. they give you 3 options when you sign up as a "free" session to thank you for signing up, free hour of personal training, target heart rate calculation or a nutrition plan calculating your macros carbs proteins fats along with calorie intake depending on your goals. I chose the macro calculation as my body is way different that it was and needed to know those specific numbers to MY body so I can work withing those guidelines and start to see the results I need to fit into my health journey. He seemed to be more interested in getting me to sign up for personal training sessions, and when trying to be honest with him about what my goals were he kept cutting me off being rude and basically telling me to shut up and for me to seek professional medical nutrition guidance cause what I was looking for was not something he could provide (even though it was one of the options they provided). This guy seems to be very full of himself and does not deal well when people are not interested in using his services that wants people to use, If you are not interested in providing those services you should not offer them. Also being in the customer service industry myself that was even more appalling to have been spoken to and treated in that manner. This phone call happened after our first "appointment" he was a no call no show. I guess I should have stuck with my first impression and not have given this guy the breath out of my lungs. I really hope this was a one off situation and this guy does not treat all people this way because the way he made me feel and the way he spoke to me was UNACCEPTABLE!!! I hope he has a side gig where he makes millions of dollars cause treating people, clients this way isnt going to provide much success in this industry.
Source: Google
Mike S
★ 5
Source: Google
Kaya M. (MFY)
★ 5
Best Team!
Best Gym in SD area for the bucks!
Love it Here!
Source: Google
Nelson Santos
★ 5
Sepher is the man! Really helpful and welcoming every day. If I have any referrals they will be sent straight to him
Source: Google
Rai Rivera
★ 1
Aside for kids club, gym is beat up and old overpriced
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Jorge Vargas
★ 5
Grasias muy limpio todo especialmente los baños están muy linpios
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Liz Castaneda
★ 5
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300yard sldr
★ 1
20 year member. For whatever reason corporate LA fitness continues to allow the Kearney Mesa LA fitness location to degrade/deteriorate beyond what should be acceptable as a thriving business. 15-20yr old smelly worn out/torn/ripped carpet, pool area always "closed for maintenance", weight lifting areas w/Equipment outdated and worn out and.. let's not talk about the dilapidated missing and or broken tile, unsanitary shower, Jacuzzi and dry sauna!! SMH. The 4S ranch club was built several years ago and has already been remodeled!! also, a new facility was built on friars Rd in mission valley!!! Yet management has no answers for the loyal, paying members that we are other than "Well who knows, I just work here. There's nobody to call" Really? What an embarrassment.
Source: Google
Dennis Chiu
★ 3
Swimming pool closed two or three times a year and it lasts more than 2 weeks each time it closed. Very bad about this
Source: Google
Will Rainey
★ 5
Sweet gym, friendly staff and quality equipment!
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Varunie Vongsvirates
★ 1
They will say anything to get you to join, including lie and false promises. Sepher let me know when I joined I could bring a guest for free every time I came and after I joined and once he got promoted, his tone changed and he “forgot” our conversation and pretended I misunderstood. I care about principle over everything and this alone makes me feel gross about this institution. Keep your word, don’t just be a salesperson trying to make a sale.
Source: Google
jay puck
★ 5
Unlike some other gyms that are only interested in your cash, the staff here have consistently shown a humanity and concern for others that proves they are citizens of the fine city of San Diego. Please go here for customer service with a heart !!
Source: Google
Eric Lundin
★ 4
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Maya Phillips
★ 1
I’ve been trying to cancel for months. Very rude manager/director that does not know much and therefore is not very helpful.
Source: Google
Hector R Gonzalez Huerta
★ 4
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Keaton Harrison
★ 4
Staff was pretty good, lil pricy and someday I get off I can't find parking. Apart from that, it's got everything you could need for your physical health and training. Even when parkings full you'll still have a spot open to work out.
Source: Google
Beau Larsen
★ 2
This gym is worn out and dirty. Locker room is gross. Whole club is in need of updating.
Source: Google
Michael Ibanez
★ 1
As an out of towner, I wanted to go on vacation and squeeze in a little workout. This gym was horribly maintained. Lockers were outdated, equipment was janky with plates to elevate benches, equipment wasn’t properly bolted to the floor. Very ran down. LA needs to come down and renovate and hold this location to higher standards. Will not be visiting this location ever again. Will go 13 minutes south to one that puts a little more effort into maintaining the equipment.
Source: Google
Jacob Villegas
★ 5
Excellent first time experience! The staff is very welcoming and professional. Gym has nice cleanliness and organization exceeded my expectations, highly recommend!
Source: Google
Paulina Martinez
★ 5
Really nice gym. The front desk staff are really nice and welcoming, they’re always friendly and willing to help with any problem. The janitors are so friendly and the place is always clean. The manager Benson is so professional and problem solving, an amazing human being. Totally recommend the gym and the nutri juice after a good workout.
Source: Google
Tanisha Strowbridge
★ 5
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Manuel Rodriguez
★ 5
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DMITRII MOLCHANOV
★ 3
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Jo Flip
★ 3
No changing rooms is disrespectful to ladies
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Jill J
★ 5
The manager Bentley is super friendly and helpful and knowledgeable and not pushy at all. He tells you what the deals are and then does not pressure you.
He is extremely courteous and well mannered, which is hard to come across these days.
The club is more or less what you would expect. I came for the pool. It’s too hot for me to lap swim, but most people would like it, so I’m not dinging them on a star.
Source: Google
Joe Komorowski
★ 1
This gym is seriously outdated. The locker rooms smell horrible and the carpet on the benches (yes carpet) is more stained than not.
The equipment looks like it was bought at a garage sale, 10 years ago. They should give out tetanus shots at the desk.
I’m surprised I didn’t see Richard Simmons in this place. But there were leg warmers and head bands spotted.
I’m surprised LA Fitness allows this gym to operate like this as it is a serious brand image set back. Then again, the front sign says “LA Fitness Sports club”
Skip this place and head 2 miles further down the road.
Source: Google
ANA Shachter
★ 1
I work out in this gym because it’s the most convenient location wise lately the management and the front desk employees have been more rude and unhelpful. Every time I tried to consult with them they give me false information. The gym itself is very outdated and smells really bad in some areas.
Source: Google
A
★ 5
Love this place, literally my second home!
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Jesse Speck
★ 5
Nice gym. Was able to get a work out in while waiting for MEPS.
Putting carpet on locker room benches was a mistake tho…
Source: Google
TU HOANG
★ 4
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Kevin Nobi
★ 5
Only LA fitness with good water fountains.
(The other branches just dehydrate you)
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Denise
★ 1
I don’t like how crazy busy this place gets after a certain time, there’s never any machines or dumbbells available and people just leave weights scattered around. The equipment and place are old and beat up. My car got broken into and personal items were stolen in the parking lot.
Source: Google
Federico Amado
★ 5
Very nice gym. Clean and has all the amenities.
Source: Google
Eddie Hernandez
★ 5
This place is clean and the staff is the Best. Very friendly experience.
Source: Google
Julian Capilla
★ 2
Of all the LA fitness centers in California, without a doubt, this is the dirtiest, the most neglected and with a great area of opportunity in maintenance, what a pity,
Source: Google
Michael James Cunningham, Jr
★ 5
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James Romero
★ 5
Great equipment
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Alex Abrahamian
★ 1
Phone and wallet got stolen from here and they don’t seem to care. Someone took 3 phones from the basketball courts
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Jeremy Cisneros
★ 5
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Chezare Hines
★ 4
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zaid usm
★ 4
Good gym I enjoy work out in LA Fitness
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Hai K. Mach
★ 1
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Steven Letz
★ 1
The overall gym is decent, however as a swimmer I'm really concerned that a simple ceiling patch near the pool has not been repaired in over 6 weeks. This has been a great inconvenience as I have to travel so much further to swim at other locations.
Source: Google
Harold Ghaemmaghami
★ 4
I like the attitude of the staff and the friendly nature of everyone that’s there to exercise
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Cj Cc
★ 3
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SONNY LEVOIT
★ 5
Awesome experience, I visited Florida, and Armando was very welcoming. He made it possible for me to meet some local racquetball players and get in some good games.
Source: Google
Joe Weil
★ 2
Don’t get me wrong, this gym is by no means bad (except for the price), but if you’re a competent lifter, you may be disappointed by their equipment. Although it’s not too crowded usually, they only have one or two squat racks, no real free weights area, no calisthenics/open floor area, everything is just machines. Sure you can fulfill all of your needs here, but it seems more of a gym that well off people who aren’t particularly serious about their exercise go. They do have great pool, basketball, and racquetball areas, but the lack of free space really inhibits your freedom
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Alex Sengsourichanh
★ 5
Amazing gym! Not packed!
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Isabella Scarborough
★ 5
great gym. super quiet and peaceful
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Anjana Sasi
★ 1
Don’t get fooled into joining the personal training plan. It’s a fraud to get money and no one will help you at this branch
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amber bennett
★ 5
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Elias Granados
★ 1
They told me the pool was open when I called. When I got there they told me it's been closed for a couple of days.
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Soonnam Oh
★ 5
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Youssef Samir
★ 5
Very professional staff and quality equipment
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Kelly White
★ 5
Nice racketball courts
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Eric Lokosa
★ 4
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