★ 1

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★ 5

Best gym I've been in a long time. There are tons of different classes to choose from and the staff is really kind and helpful. Feels like a second home already, even though I joined just a week ago 😄

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★ 5

Great gym

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★ 4

I really like Lifetime because it offers a lot of bang for a lot of buck. I frequent the facilities closest to me in Arizona (shoutout to the Biltmore and Fashion Square locations) and used Lifetime La Jolla while I was there several weeks for vacation. It’s great to have the opportunity to work out in a familiar facility even when away from home.

The La Jolla Lifetime is nice enough and the location is great – but you can tell they inserted the gym into a space that wasn’t originally designed for it. Make do with what you got, right? Locker rooms, Life Spa, and studios are upstairs, while Life Café, weight floor, and strength/cardio spaces are downstairs. I took a GTX here – Sydney ran a great class.

There was no way they were fitting a pool in the space, and the roof wasn’t designed to accommodate one – understandable, though I think that would be an awesome addition. Still, this facility even lacks a wet suite with spa and cold plunge – pretty disappointing.

My biggest gripe is that the weight floor is too jammed together. The equipment isn’t spaced out enough due to the space itself being too small for a full weight floor. Machines and cables where you should really have some wiggle room to move about are place awkwardly close to other machines or right in the middle of pathways. The free weights are racked in no specific order, so you have to scan for a minute each time you want to find the appropriate dumbbells. And that’s even if they’re racked correctly.

The Alpha, GTX, and general cardio areas are full size, and that’s awesome. But this facility should either downsize those spaces and reconfigure the weight floor to make better sense, or simply get rid of some of the weight machines so that there’s more room. There's a lot of room for improvement configuration-wise in this facility.

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★ 4

Please, Get rid of the lame pictures of people wearing masks on your website!

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★ 1

Closing at 7pm is an abomination. Great gym otherwise

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★ 1

I came in as a guest with my friend, who’s been a longtime member and had spoken so highly of the facility. I was genuinely excited to check it out. Unfortunately, our experience at the front desk completely soured that excitement.

When we arrived, the front desk associate was helping someone else, so we waited patiently. Once she turned to us, I was ready with the member QR code and mentioned I had a photo of my ID (which has been accepted here before). Instead of handling this in a professional or courteous manner, she turned to my friend and scolded him in a condescending, passive-aggressive tone—saying, “You know better. It has to be a physical ID.”

Not only was her tone unnecessarily rude and inappropriate, but her claim was also incorrect we’ve both seen her and others accept photo IDs in the past. The entire exchange felt more like a power trip than an actual enforcement of policy, and it left a really bad impression.

If the facility has changed its rules, that’s fine but there’s absolutely no excuse for speaking to paying members or their guests in such a dismissive and unprofessional way.

Source: Google

★ 1

Make sure you bring your physical credit card if you’re purchasing a $75 one day pass because this luxury gym won’t take mobile payment. In fact, the option to purchase a one day pass on their updated website has disappeared. It soured my Sunday morning a little, but that’s okay. This gym seems to be doing fine with their ongoing boomer members paying $300 per month.

Source: Google

★ 4

Life Time is great! I come here 1-2 times a day and I absolutely love it.

I love the pool, the machines, the squash courts, hot tub, treadmills, massage chairs, etc.

I'll never go to any other gym.

They also offer an array of classes, and up to 150+ a day.

They have a spa, PT, a chiropractor, etc. available on site as well.

I highly recommend checking this place out!

Source: Google

★ 5

This place has a nice vibe, solid equipment, and the trainers are approachable. Never too crowded when I go.

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★ 5

I don’t know if many people can say they love their gym but I really do love my Lifetime gym. I almost exclusively do yoga and the small group Pilates on the reformer but my husband and daughter use and really like their weight lifting and aerobic area. My primary Pilates instructor, Maria is phenomenal and always pushes me while making my workout fun. Olga is also amazing and a standout barre instructor. Kimberly and Jen lead fabulous yin classes, such good and soulful stretching, along with positive vibes. I’m always graciously greeted, especially by Daryn and John and Melissa, the massage therapist at the spa is one of the best massage therapists I’ve ever gone to. Thanks to everyone there for making me look forward to going to gym 😊

Source: Google

★ 5

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★ 1

Called to transfer my membership and when I asked for the price the operator kept telling me I was going to have “sticker shock” and didn’t even give me the price listing. I am a founding member of the Charlotte lifetime since 2017 and reserved my membership a year before the club even opened its doors. Extremely disappointed with the response I got from this location. I own my home in Charlotte as well as La Jolla and was taken back when the operator took the liberty of assuming my financial situation. I have been a loyal member to lifetime for a long time but will be taking my business elsewhere. I highly recommend you guys vet your operators and review your front desk phone calls. I am beyond disappointed.

Source: Google

★ 5

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★ 5

Gym is so clean! Great equipment and staff! Spa and hair salon is also amazing and so convenient! Tina is the best at hair, color, highlight, hair Botox, and is a Great Lengths hair extensions provider (have had trouble finding this in La Jolla in the past!!!)

Source: Google

★ 5

Has everything you could ever need from a workout and fitness standpoint with amazing amenities and staff!

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★ 4

I’m a member of bigger, newer, better Lifetime out of state but was pleasantly surprised with LaJolla. It is right in the village. You can really get any range of facilities and experiences at these gyms. I didn’t take a class but they had the studio space, equipment etc would expect. Locker room was pretty good. It doesn’t have the “extras” or pools, pickleball etc so not large and fancy but was pretty nice. There is a small spa too but did not use. Thanks for the visit!

Source: Google

★ 5

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★ 3

This place is lacking many amenities such as hot tub or cold plunge that other locations have. But at least the trainers and staff are very friendly. If you’re in need of a skilled trainer, hit up Ariana!

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★ 5

Great staff, welcoming and super helpful

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★ 5

Great staff, impeccably clean, up to date equipment, +++. This is a great place to workout

Source: Google

★ 1

Me and family were trying to visit we are from New York and the front desk lady was giving us a hard time, racially profiling and accusing us of trying to sneak in she was very aggressive and made us feel unsafe this was a horrible experience and do not recommend this place

Source: Google

★ 2

I am overall happy with the club. However, patrons regularly text & otherwise use their phones while on machines, sometimes tying up machines for up to 15 minutes. I have raised this issue several times without results. It can be extremely frustrating.

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★ 5

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★ 5

Awesome service and clean facility. The staff were super friendly and the machines/weights were like new!

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★ 1

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★ 5

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★ 5

Great gym.

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★ 4

great gym

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★ 3

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★ 1

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★ 1

Gym has gone downhill in every way. $300 + a month is a SCAM.

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★ 1

The main elevator at this location has been broken for over 3 months and instead of fixing the elevator, they moved the front desk. As someone with a handicap, this is a huge inconvenience that is making me re-consider my membership at this location after being a LifeTime member for over 10 years. I also don’t think that this is ADA compliant considering most of the handicap parking spaces are near the main elevator. They have zero awareness for how this might be affecting their less able bodied members and they don’t seem to care even when it’s brought to their attention.

Source: Google

★ 5

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★ 1

The absolute rudest people in any gym I have ever been to. They think highly of their little tiny gym, our LifeTime in Cary NC has a rock climbing wall, indoor and outdoor pools with water slides, this tiny strip mall gym is so small it pales in comparison.

We have been members of LifeTime fitness since 2017 and have never experienced the rude, self righteous attitude that this LifeTime location has.

Ended up going to a gym we are not members at and received stellar service and got in for FREE. LifeTime is so different than these jokes of people claiming to be "from corporate"

We spend a ton of money with the LifeTime Gym membership, two separate personal training contracts, plus money spent daily on food/protein drinks.

I just got off the phone with the actual LT corporate and she (Melissa, corporate concierge) and she confirmed that the email I referenced did indeed exist and I will be getting with the owner, Bahram as she said he loves to hear from members.

Here is the article that went out to all members and employees explaining the travel policy, they claim to never have heard of it :

https://experiencelife.lifetime.life/article/5-life-time-beach-clubs-to-visit-this-summer/

Source: Google

★ 5

Love this gym!

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★ 5

Great atmosphere, great people, clean and smells good!

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★ 5

Love this place!
Full of amenities.
Always clean
Great staff...

I mean, what else do you want?!

Source: Google

★ 5

I love this gym. Mike is a great coach for the classes. I like to take alpha conditioning and ultra fit but you can do your own thing. Yoga is great. Great sauna and steam room.

Source: Google

★ 5

I recently visited Life Time and had the pleasure of getting my hair done by Josh. Josh is amazing! He took the time to listen to what I wanted and made sure I was comfortable throughout the entire process. The end result was exactly what I was hoping for and I couldn’t be happier.

I highly recommend Josh!!!

Source: Google

★ 5

Lifetime is a great gym. I love their steam room and sauna.

Source: Google

★ 2

It seems they making seniors go on a waitlist. They advertise they accept Medicare but limit the hours seniors can participate and then put seniors on a wait list. No sure yet but sounds like age discrimination. Hope this all gets worked out. La jolla is a wonderful and beautiful place. And the ugliness of any discrimination should not be tolerated in such a beautiful city

Source: Google

★ 1

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★ 3

Was a longtime member but this location got greedy so our whole family canceled. They didn’t seem to care about losing the business either. Compared to other locations, you get way less for extremely high membership fees that we were told are ALWAYS subject to change ($295/mo per person at the time of writing this). I’ve been to multiple lifetime locations across the country and I can’t justify the price of the La Jolla location. I also find it odd that our business wasn’t appreciated and zero effort was made to retain us.. despite being loyal members for years.

Source: Google

★ 4

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★ 5

Amazing gym, they've got all the necessary equipment. Its clean, and new.

5/5.

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★ 5

Very fine and clean place, but eye wateringly expensive

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★ 5

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★ 1

Not worth the price when you compare with the other locations where they have swimming pools. This locations doesn’t have any, and you still pay more.

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★ 5

I was travelling in the area for two weeks and am a member back home and this Lifetime is top notch. It was cleaner, the staff was really friendly and the equipment all seemed very new with all the new tech.

Definitely one of the better Lifetime locations. I would love coming here if I lived in the area, unfortunately I have to go back home and to my Lifetime that needs some work back in Toronto.

Source: Google

★ 5

I loved 😍🙌

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★ 5

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★ 1

What kid of gym closes at 7:00pm

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★ 5

Lifetime gives me access to any gym on the road when traveling. I split my time between Houston and La Jolla and have enjoyed the exceptional facilities in both towns.

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★ 5

I love coming here. I take the pilates classes and go every other day. The sauna and steam room is great. I love the smoothies from the cafe. It is also very clean and the staff is very polite and friendly all the time.

Source: Google

★ 1

A Life Time employee verbally harassed me and waived a knife in a threatening way towards me at your La Jola, CA location.

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★ 5

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★ 5

Super nice gym design and equipment. The salon and lockers were also very sleek and organized. I went in for a Pilates class and was also pleased with the instructor who guided us. I would come back for the cafe and gym

Source: Google

★ 3

Pretentious gym, nice and clean, but not offering the value for the price as other LifeTime locations do. No pool/outdoor area, no cold pool next to the steam room. The place is about a quarter size of other lifetime gyms and it is priced higher that most too. Much better choices out there. Also, be careful, their “month to month” has a trick. If you cancel it at any moment- they charge you $250 for another month for no reason.

Source: Google

★ 2

The music on their speakers is way too loud. I prefer to play my own music in headphones (like most people I think) but even with my headphones in, I hear their music blasting.
There’s no place to stretch that has mirrors.

Source: Google

★ 1

No egg whites?? The Cafe does not even offer egg whites as a healthy substitute on its menu to eggs. It's a "health food" Cafe. And no egg whites? Absurd. High cholesterol required here.

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★ 5

My husband and I are really enjoying our membership. This place has so many amenities, and is very clean.

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★ 5

🔥

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★ 5

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★ 5

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★ 1

Aggressive & Crude breakfast cashier that became verbally abusive while being frustrated at the order register. Very BAD Lifetime location. Worst I've seen.

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★ 5

I have been going to Josi at lifespa and my skin has absolutely transformed! She really focuses on lifestyle factors and works from the inside out. I am not a member at lifetime and still am able to utilize the gym once I receive a service at the spa! I absolutely recommend.

Source: Google

★ 5

Best Gym in Town 💥💥 Best Management and Best Customer Service . Variety of classes and workout . Highly recommended

Source: Google

★ 3

If you've been to any of the other Diamond Life Times' you will notice this is missing a lot of amenities. The location is small by comparison and does not offer half the amenities you would expect from a Diamond level club. Its' also probably worth mentioning that Diamond doesn't really mean anything anymore as it seems to be broken down by how much you pay in dues rather than the level of the club that determines access. So if you've been a longer term member at another club this is something to be aware of.

The gym itself is very clean and the locker rooms were spotless. The allotted space is well filled with useful equipment and all were in good working order.

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★ 5

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★ 5

Grate place to workout

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★ 4

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★ 5

Great gym

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★ 5

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★ 5

I want to shout out Naomi on the front desk that made my first time visit very welcoming. She offered her own boxing gloves so I can work the bag. She had to make a trip to her car to get them. The overall team was very friendly. 5 stars. Give Naomi a promotion by the way 😉

Source: Google

★ 5

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★ 4

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★ 4

Immaculate gym with the BEST new equipment! The “locker” rooms with steam and saunas are great. Lacking: pool, hot tub, tennis, racquetball, basketball courts. Expensive but worth it and they let you put your account on hold monthly.

Source: Google

★ 5

Lifetime is the best gym I have even been to: cleanliness, staff support, classes, and they uphold American values.

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★ 5

Spotless place- clean and modern. Liz gave me the best massage I’ve ever had in my life!

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★ 5

Amazing!

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★ 5

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★ 5

On the same level as equinox

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★ 5

Lifetime Fitness in La Jolla is perfectly located in downtown La Jolla!

This location offers everything you want and expect from lifetime, great friendly staff, inviting atmosphere for all your fitness needs and even a world class cafe/business meeting area.

The added benefit of Lifetime Fitness La Jolla is its parking, provided to members!

Source: Google

★ 5

Visiting this location, Shianne was super friendly and very welcoming!

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★ 5

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★ 5

My wife and I have been members of lifetime since 2010, first in Vegas then Laguna Nigel. Immaculate facilities, friendly professional staff, and just all around great experience.

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★ 5

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★ 5

Awesome gym. Great cafe.

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★ 5

Absolutely thrilled when this gym opened. Great equipment and facilities. Staff are great. Six squat racks. Unfortunately, while they claim to have a mask policy, it’s never enforced. Staff wear them, but are instructed not to harass their posh clients.

Come on folks, a mask is a pitifully small inconvenience to be able to open things up again. The gym staff shouldn’t have to play mom.

Source: Google

★ 5

Great instructors and group fitness classes. Very clean equipment and locker space areas. There’s a sauna and steam room too! The only thing lacking is a hot tub.

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★ 1

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★ 5

I read these reviews and I laugh! Sorry but if your too scared to be in a health environment without a mask stay home! I am pleased to see people living in freedom, and plan on visiting tomorrow to exercise mine!

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★ 5

The best gym and experience you can have, the club and equipment is very clean and brand new!! Love everything about it

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★ 5

Switched over when 24 went down and have been very happy at Lifetime. Clean, friendly staff, top quality equipment, free parking in garage. More expensive than most gyms but well worth it.

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★ 5

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★ 4

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★ 5

I have had nothing but exceptional experiences here! The team is very friendly and professional, and the classes and equipment are top notch in every respect. I am so grateful to Life Time for all they have done, too, to ensure the safety of their members during the pandemic. Outstanding service and excellent location for fitness! 100% worth the investment in your health and fitness!

Source: Google

★ 2

This La Jolla establishment is rude to combat disabled veteran and thinks they are better than other Lifetime Fitness establishment.

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★ 5

Best place around to workout. Great staff, very clean and state of the art equipment. Def recommend getting a membership here!

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★ 5

The gym is amazing! I’m floored at all the details and how professional and friendly everyone is working there. The machines are brand new and well organized how they are set up to help with a flowing workout! I also love the cafe and very nice locker rooms!

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★ 5

My trainer Jesus is moving to this location and I’m so excited for him! He’s been a big part of my fitness goals and I would highly recommend him for beginners :)

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★ 5

Great spa system including amazing massages!!! It's worth your time!! Check it out.

Source: Google

★ 1

This gym is giving all the other lifetimes a bad name. I’ve told Matthew multiple times now I do not want to sign up because of their aggressive sales tactics and I still continue to receive calls. I hate when I’m told if I do not sign up that minute, I will never see that price again. Then receive an email with a lower overall price. Was with Lifetime in Michigan and never dealt with this. I suggest retraining the sales staff

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★ 5

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★ 5

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★ 5

Hi i am a member of ltf in Chicago Schaumburg, when will this one be open since i donr want to cancel my membership. Thank you

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★ 5

I cannot wait till this lifetime opens. I visit a few times a year for work and will come every time.

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★ 5

Lifetime is a great club. I am so glad to see they are opening one here.

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★ 2

It’s a nice rented space where you get free coffee and see videos of the sports complex. But it leaves something to be desired.

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★ 5

I am THRILLED about this! I am a Lifetime member from Nebraska and Arizona and when I moved here in August I was told there were no LT's planned for the San Diego area. Someone in Nebraska didn't get the memo apparently. I had cancelled my membership and lost hope of finding a replacement once I got out here and saw my options. I was literally just walking around La Jolla one Sunday and walked right past the registration area. I had to ask several times if this was the same LT as all of the others. I am highly anticipating the opening of this facility in December. It is in the perfect location in La Jolla, it will offer its members top of the line customer service and amenities and it will not disappoint. I am still pinching myself that it will be here soon. Thanks for making my California move that much better LT!

Source: Google

★ 1

1. See a commercial about new Lifetime Fitness opening in La Jolla.
2. Go to website to find out more info - exact location and pricing. No pricing plans listed.
3. Fill out form to get pricing emailed to me.
4. Receive email. No pricing plan info included. Email says this needs to be a phone conversation.
5. Delete email. Mental note not to do business with company that requires high customer effort & has friction-full experience just to get pricing.

LF could have...
➡️posted pricing even if wide ranges on website
➡️had questions included with form on website, so pricing could be included in email
➡️had chat option on website to get pricing quickly without crossing several other channels (email, phone)

⚡I don't want to give you my phone number this early in my exploration.
⚡I REALLY don't want a dozen or more missed calls from a phone number I don't recognize (thus won't answer) OR a voice message that needs a follow-up phone call (more customer effort).
⚡I REALLY REALLY don't want a call reminiscent of a 'timeshare' pitch to get simple pricing.

LF, you can read this and get defensive, categorize me as 'not the kind of customer you want', make mental excuses.....OR realize there are many opportunities to improve customer experience with your brand AND make improvements.

Source: Google