★ 2

I am a member at Lifetime Folsom, and this review is for both the Folsom and Roseville locations.

For the last month, the sauna at Folsom has been unavailable. I use the sauna daily, and it is one of the primary reasons I maintain my membership. In my opinion, Lifetime offers the best saunas in the area, which is why this ongoing closure is especially frustrating.

When one of two nearby clubs removes a key amenity that members are actively paying for, those members should be allowed to utilize the same amenity at the other location until service is restored. Or given some money back, either one.

I am paying a premium membership rate, and I expect the services included in that membership to be consistently available. If they are not, there should be some form of adjustment or accommodation until members are receiving everything they were promised.

On top of that, the “upgrade” policy that was explained to me today—specifically, the fact that members are no longer allowed to use other facilities as they previously could—adds another layer of disappointment. If I am not permitted to use the other local club, then the services I am paying for at my home club should either be fully operational or temporarily provided at an alternative location without additional barriers or cost.

At this price point, anything less feels unacceptable.

I explained this all to a woman at the front desk this morning. And after some serious convincing, I was granted a one-day use of the palace. But her sympathy didn't stretch beyond that as she said, "Next time, you're upgrading."

Source: Google

★ 1

No good. Garbage, nasty people. Do not go to this Garage

Source: Google

★ 5

The people are nice here, all different age groups and fitness levels work out here. Pleasant atmosphere. Lots of classes. I hate gyms, but I love this athletic club.

Source: Google

★ 5

Source: Google

★ 5

update, a manger reached out she was caring and nice, that’s all I wished for, life time is a great gym, I’m glad that they did not disappoint, I have adjusted my review.

I love lifetime, I have been a member with them since 2022, but this location has been dropping in quality of customer services unfortunately, I have the highest level of membership I pay 330$ a month for just me and that’s totally fine, but I expect good customer service with that price correct? I hope someone who cares look at this review and make some changes, the person I’m writing the review because is called Nicole she is at the front desk, she was very rude not accommodating at all and didn’t even try and hide it with a smile, it was a very Disappointing experience, I hope they make some changes because as I said I do love lifetime.

Source: Google

★ 5

Sam is genuinely one of the kindest & down to earth individuals I’ve interacted with. Super nice and answered all my questions about lifetimes membership programs! Glad you guys have great hiring standards!

Source: Google

★ 1

I’ve been a Lifetime member for seven years. In the past, the front desk staff always offered a warm and friendly greeting, which made the club feel welcoming. Recently, however, that has changed. Now, they simply ask members to scan their cards without even acknowledging us. More and more associates show no greeting, no respect, and not even a smile. Unfortunately, the club no longer feels like the friendly and kind place it once was.

Source: Google

★ 5

I've been a member of Lifetime Athletic almost since day 1. Great, friendly and knowledge staff are always there if you have a question about exercise and the class leaders rock too. Check it out, you'll never know how much you liked to exercise

Source: Google

★ 1

BEWARE! HORRIBLE experience lately.This place no longer feels welcoming and somewhere I want to work out. They have dishonest policies like telling you you can put family members on hold and it will be simple to put them back and then charging 4 times the price to be put back on. So disappointed and frustrated and their staff don’t do anything to help you. I’ve had multiple managers and staff tell me they will call me when there were service issues and nobody ever does. They don’t even care if you quit or not- THINK hard before joining.

Source: Google

★ 5

I love Roseville lifetime. All amenities are here!

Source: Google

★ 5

huge fan of lifetime but bigger fan of Evelina! she always has a smile on her face, and radiates positivity!

Source: Google

★ 1

I am writing to express my profound disappointment and frustration regarding the exceedingly difficult and unprofessional check-in experience I endured at the Lifetime Roseville location. My visit as a guest with my sister, a loyal member, was completely derailed by an employee named Alec, whose uncooperative attitude and rigid adherence to an unnecessary process created a deeply negative impression.
Alec insisted that I download the Lifetime app and provide highly sensitive personal information, including a scan of my driver's license, to be granted entry. When I expressed my legitimate concern with this requirement, he casually admitted that he had the ability to check me in without the app but refused to do so. This act of deliberate obstruction, forcing an inconvenient and privacy-invasive procedure on a guest, is completely unacceptable and frankly, disrespectful.
This is not the level of service one would expect from an establishment that prides itself on being "high-end." My experience exposes a stark contradiction between your brand's reputation and the reality of its operations. The check-in process, which should be a seamless and welcoming step, was instead turned into a frustrating hurdle by a single unhelpful employee.
As a direct result of this experience, I have advised my sister to cancel her membership. I am writing this to help your brand by making you aware of this issue. I believe it is important for potential customers to know about the quality of service they can expect. I will be sure to share this account of your subpar service with my network, ensuring others are aware of the discrepancy between your reputation and the actual guest experience. I expect that you will take immediate action to address this issue with your staff, as this kind of behavior is damaging to your brand's integrity.

Source: Google

★ 5

Never been inside, but my car has broken down twice near it and both times I was able to coast into their parking lot to fix it. They've never had me towed away or made me leave before fixing it and leaving on my own. 10/10 would break down here again.

Source: Google

★ 5

I have been very pleased with professionalism of my personal trainer Victoria Pham. She is truly a very kind, caring person, she has compassion and enthusiasm. Her positive attitude and encouragement was always appreciated and motivated me to continue working towards my goal. I have seen results from the workouts she customized for me and also from her knowledge of nutrition plan. I highly recommend Victoria Pham for anyone who wants to see results and to work with someone who really cares.

Source: Google

★ 5

Working with my trainer, Jack McClain, has been nothing short of transformative and life changing. I’ve been a member of the club since it opened in 2015, dabbling in almost every offering, from fitness classes to yoga, swimming, and tennis. After a health crisis in 2023, I decided to step outside my comfort zone and hire a personal trainer at Lifetime. As someone who has struggled with diet and fitness most of his life, this was a huge step for me, and as a result, everything in my life has changed for the better. Jack has been a positive advocate, teaching me better habits physically and mentally, as well as proper form and technique using the tools in the gym. He continues to prove that he is invested in my success and makes me feel like he’s a true partner. Jack has customized a complete workout and nutrition plan for me that takes all the thinking out of healthier living. All I need to do is show up and follow his plan that he custom built for me. We workout together once a week and he’s there for me any other time during the week if I need his help. The results have been awesome. As a 53 year old man, after 18 months working with Jack, I am in the best shape of my life. I have lost 30 pounds, gained muscles I never believed I was capable of gaining, and am stronger and feel more capable than I was in my 20’s, 30’s and 40’s. I am more comfortable in my own skin than I’ve ever been in my life. None of this happens without my relationship with Lifetime Roseville personal trainer, Jack McClain. I’m eternally grateful.

Source: Google

★ 5

It’s worth it to pay for a high quality gym because you’ll want to be there all the time. Best decision for your health is to join a club that you’ll love.

Source: Google

★ 5

LOVE ❤️ 🥰😘❤️❤️❤️❤️❤️❤️ MISS THIS PLACE BUT REALLY THO, YOUR ONLY CLOSED FOR 3 HRS ?😲👏👏👏! IS IT A HOTEL ALSO NOW? 😁

Source: Google

★ 4

I really love Lifetime here in Roseville, especially the Kids Academy—it’s been a great experience for our family for years. One of our favorite things is the Parents’ Night Out on Saturdays. We can drop off both of our kids from 5 to 8 PM, and they take care of everything: pizza, fun, and games. It’s such a thoughtful offering and gives us some well-needed time while the kids have a blast. Thank you for making that possible!

Source: Google

★ 5

Life-Changing Experience with Nelly – The Trainer Who Gave Me My Life Back

Working with Nelly has truly been life-changing. When I first started training with her, I was struggling with major knee pain and felt completely stuck. I couldn’t work out the way I used to, and I was afraid I’d never be able to get back into shape again.

From day one, Nelly listened carefully to my concerns and never made me feel limited. Instead, she helped me find strength I didn’t know I still had. She pushed me in the best way—motivating, compassionate, and always focused on progress. She carefully modified every workout to meet me where I was, and over time, those small steps turned into huge results.

Thanks to her expertise, encouragement, and dedication, I’ve lost fat, gained muscle, and—most importantly—I no longer have chronic knee pain. I feel stronger and more confident than I have in years.

If you’re looking for a personal trainer who truly understands the body, challenges you safely, and never gives up on you, Nelly is that person. I can't recommend her enough. She didn’t just train me—she transformed my mindset, body, and health.
And by the way did I tell you I can leg press 360 lbs now!?

Source: Google

★ 5

Source: Google

★ 1

I am a family man, business man, and a Christian man and believe me when I tell you from personal experience; Lifetime is all about corporate greed and does not care about its customers OR employees.

I have been a member of Lifetime Gym since 2023. I recently started working with one of their personal trainers, whom I wanted to work with specifically because of his physique and personal experience body building.

A few weeks ago my personal trainer sent me a text telling me he had a last minute appointment with his GM, Rob and his boss Nick and to go ahead and warm up and stretch and he’d be on the floor around 3:10. At 3:20 I text him and ask if he’s on his way, by 3:30 I sent him a text asking to just reschedule, and he let me know he was just fired.

At 3:47, I get a text from a Brandon at Lifetime stating my trainer has decided to move on from lifetime, acting like it was his decision. Literally the same hour that they fired him they had another sales person reaching out to me. It’s important to note: I pre-paid $3000 with my personal trainer, at this point they owe me for 18 sessions. (They say I only have 14 sessions, because I pre paid under the guise that it was a “Buy 4 get 1 session free” promotion, which they told me they knew nothing about and couldn’t honor) So I decline the invite to switch trainers and tell him I would like a refund of the money I pre-paid, because I will be continuing my training with my same trainer where ever he moves to. Via TEXT, this guy informs me that I will not be getting a refund.

The next week I attempt to get a hold of a manager, but I’m told Nick the personal training manager is on Vacation.

When he gets back, he tells me that in the FINE PRINT, I paid to train with LIFETIME NOT MY PERSONAL TRAINER? He also throws in my face that litigation wouldn’t be a route I could choose because I signed an arbitration agreement. He says that they can’t give me my money back, BUT if I were to follow through with the 14 sessions I had left, and I wasn’t satisfied, they would give me a full refund. I said if you really wanted to act in good faith, you would refund me my money, and give me a session with a personal trainer and if I liked him or her I would purchase more sessions. They said they couldn’t do that. So their only route for me to get a refund would be to screw over a trainer and have them train me 14 times just to ask for a refund so they don’t get paid on it?? Sounds equivalent to using your employees as a literal human shield.

After hours of my time wasted with emails and phone calls I finally get connected to Van and tell her all of this last night. She is some type of assistant manager at lifetime.. And she actually verbally agreed with me, and so did the manager Nick, that when people pre-pay they are pre-paying under the assumption that it will be with that trainer, and they spend that money to specifically be trained by that person. She tells me she will have Rob call me by EOD, then sent an email stating she didn’t get to speak with him before he left for the day.

I called in today to speak with Rob and left a message, Van called me back. So Rob the GM doesn’t even have time for me yet they want to just steal thousands of dollars from me?? She let me know that they will not be issuing a refund.

So if you want to go somewhere that treats their employees as disposable, will fire your personal trainer without letting you know and will let you sit at the gym for an hour wondering what’s going on, a gym that will literally steal thousands of dollars from you on a technicality when the opportunity presents itself then remind you of the fine print that you signed that allows them to do so… Then this is the gym for you. FYI Villa sports in Roseville is about half the price, has all of the amenities that lifetime does and others that it does not, such as red light therapy. Save yourself the headache and go there, this place does not care about it’s employees or it’s customers.

Source: Google

★ 1

⸻

Hello,

About a week ago, I visited Lifetime Fitness with a guest pass. It took a lot of mental and physical effort for me to finally get there and start my workout. Unfortunately, the experience was extremely disappointing.

My friend, who had invited me, was in the sauna and couldn’t answer his phone to come meet me at the front desk. I kindly asked the front desk associate if she could call him or help in any way, but she was extremely rude and dismissive. Her attitude was cold and unprofessional, and she made absolutely no effort to assist me. She completely killed my motivation and desire to work out at that gym.

There was another blonde associate sitting to her left who seemed much more polite and friendly, but the young woman I dealt with had no manners, no basic customer service skills, and frankly should not be working in a place like that. I even overheard other members sharing similar complaints about her behavior.

Later, someone from the management called me and invited me to come in for a complimentary session on Monday. I appreciated that gesture and called to reschedule it, only to be told that no appointment had been made and nothing was in their system. This level of disorganization and carelessness from the staff and management is unacceptable.

I would never recommend anyone to trust this kind of management. I rate this gym a strong one out of ten. If you are someone who values quality service and a positive atmosphere, I highly suggest you consider switching to a different gym

Source: Google

★ 5

Source: Google

★ 4

An excellent gym. Everything is always clean; I never see dust bunnies or bandaids in the pool or towels in the locker room. They are ON it. The classes are great and I love all the amenities. The one thing that brings the star rating down is that getting a workout in on the weight floor after work or mid morning is tough. I can’t come with a plan bc there is always a wait for machines and benches. There’s loads of cardio machines always open though. Either way - definitely recommend.

Source: Google

★ 5

Source: Google

★ 5

5-Star Review for Life Time Roseville/Granite Bay

Life Time in Roseville/Granite Bay isn’t just a gym—it’s a community. The facilities are spotless, the staff is professional, and the atmosphere is built for those serious about health and wellness. From top-tier equipment to expertly led classes, everything is designed for results.

Beyond fitness, this is a place where friendships form. Whether it’s through training programs, casual conversations in the café, or relaxing by the pool, we’ve met people who’ve become lifelong friends. It’s family-friendly, goal-oriented, and the kind of place that keeps you coming back—not just for workouts, but for the people. If you're looking for more than just a gym, this is it.

Source: Google

★ 5

Source: Google

★ 1

I am writing this after multiple failed attempts to remedy the issues I have faced with this club. I first came to this club on August 24th and asked them to upgrade my membership to make me a member of this club. That request was ignored for well over a month. During this time I was stopped when I entered the club and forced to explain that I was not visiting and that this club was now meant to be my home club. Every time they stopped me they assured me that they had left a note on my account and that management would change my home club to this one.

Fast forward to now and I have been trying to get in touch with someone from membership services. I was referred to Van Parkhurst. Van assured me that they would follow up, upon their return to office on 12/4. After 2 follow up emails and almost a week later I have not been followed up with from Van.

Now, Mila Litvinova reached out to me to inform me that the concierge not following through on my request to change the Roseville club to my home club was then “accommodating my access” for longer than it should have been. They didn’t accommodate me, they harassed me every time I entered.

Avoid this club at all costs, all other Lifetime clubs have been great to me!

Source: Google

★ 1

I have been using the club for a couple years and lately the cleanliness was sub par. It is a higher end/pricey and the quality of the gym simply didn’t reflect that lately. Additionally, there customer service was unwilling to help me or work with me at all when there was a hiccup with my cancellation

Source: Google

★ 5

Starting with little to no boxing knowledge, going through personal training sessions with coach Doug has been amazing. From day one, he provided a solid foundation in the fundamentals, ensuring I understood the basics before progressing further. Working the pads and sparring with him has sharpened my skills tremendously and gained my passion for the sport.

Coach Doug’s training is both personalized and adaptable, making it perfect for any level. He has a wealth of experience, and it really shows in how he trains. His passion for the sport drive every session, and his ability to push for growth ensures consistent improvement.

Since training with him, I’ve noticed significant progress in my technique and confidence in this sport. Whether you’re a beginner or advanced, Doug’s dedication will help you progress.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Most impressive luxury building I’ve ever been in!

Source: Google

★ 5

Source: Google

★ 5

Every time I walk in, Scheick welcomes me with a smile and makes me feel right at home. He always puts in the extra effort to keep things running smoothly, even when it’s busy, and somehow manages to make every visit feel personal. Whether it’s helping with a locker or answering a quick question, everything flows seamlessly.

Morning or night, Scheick’s consistency and positive attitude make a real difference. It’s that kind of care and attention that keeps me looking forward to coming back. This gym just wouldn’t feel the same without him.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I’ve had the gratification to have Roy as my personal trainer. I’ve been working with him for the past 3 weeks and have already seen great improvements in obtaining my personal goals we discussed in the beginning ! He has me monitoring my calorie intake and is very knowledgeable when it comes to nutrition and good eating habits. And I’ve learned so much in the past weeks about technique and the various muscles that are activated during my workout routines.

Roy takes a personal interest in me achieving my goals by taking the time to answer my questions about training and diet away from the gym!

I highly recommend Roy and the other knowledgeable training members of Lifetime Fitness, Roseville for achieving your goals !

Ron W.

Source: Google

★ 5

Coach Doug is an exceptional and versatile coach who expertly caters to boxers of all skill levels, seamlessly integrating diverse techniques from various martial arts disciplines into his teaching. With a strong background in mixed martial arts, he brings a unique and comprehensive approach to the science of boxing, covering everything from striking and defense to footwork and offense. His ability to blend different concepts and adapt to his students' needs makes him a standout coach, providing a well-rounded and engaging training experience.

Source: Google

★ 5

Lifetime Roseville Spa is fantastic. The stylists are super experienced and knowledgeable, and the service is fantastic. Brandy is an excellent and very professional stylist and color specialist!

Source: Google

★ 5

This is an awesome place. I workout with Shannon M twice a week, and I have seen such amazing results! She is the best trainer ever! She is very understanding, kind, knowledgeable, and she helps me work hard to reach my goals! I have also worked out with Daniel S. He is also amazing! He has so much knowledge on nutrition, anatomy, and just healthy lifestyle in general. He also always has such a welcoming positive attitude; it is so motivating! I 100% recommend working with a personal trainer here, they only hire the best. Ryan, Cedric, Logan, Tim, Jen, Jack, Dessa, and so many other kind trainers are there to help all the time, even if it's just to ask a few questions. Best Workout place ever!

Source: Google

★ 5

Brit put on a beautiful set of lashes and I couldn’t be more thankful!!!

Source: Google

★ 5

Love this place. The spa especially makes you feel relaxed and taken care of. Highly recommend Jen for a wax. She’s very knowledgeable in skincare and they carry my favorite brand, Eminence. Best gym ever.

Source: Google

★ 1

Way overpriced for sub par service

Source: Google

★ 5

Source: Google

★ 5

Roseville Life Time has a quality & professional staff of personal trainers. I've done solo training & group pilates classes. I've especially had great experiences with Sophia who brings good energy to her group sessions & gives me personalized tips to improve my goals toward core strength & posture. I've seen big improvements since I started in March & highly recommend trying her training programs if you need help reaching fitness goals.

Source: Google

★ 4

Great gym. Has alot to offer but doesn't have a tibia anterior machine.

Source: Google

★ 5

Best gym I’ve ever been a part of. Lots of membership inclusions, classes, amenities and excellent dynamic personal trainers. 💪

Source: Google

★ 5

This is a great club. Check it out!!!!

Source: Google

★ 5

Source: Google

★ 5

Very Friendly and professional staff the gym is clean I strongly recommend this location
God Bless America!

Source: Google

★ 1

Spoke to Chae on the phone about membership options. He is someone you should not have answering phones. He is rude and not very helpful and he is not knowledgeable.

Source: Google

★ 1

UPDATE ! ! !

Finally !!!! , the sauna after almost one year in super poor condition has been replaced!
( I wonder if I can get a refund for previous time spent in such a disgusting filthy environment)

Photos will come soon. The sauna near the pool area is disgusting and unsafe! I cannot believe people pay that much money to use such disturbing sauna!!!!

Update****
It has been 2 days and no one has done anything to address the sauna and safety of its users.

Update *** 10/25/2023

Sauna is still gross and disgusting, people wear their dirty sneakers after workout, what a shame. !!

Update 11/20/2023

What a shame , the sauna keeps getting worse ,
It’s most likely unhealthy to be in it.

Source: Google

★ 3

Nice facility

Source: Google

★ 2

$220 and can't even upgrade from 1ply towel paper. Smh

Source: Google

★ 5

Source: Google

★ 5

Update on my previous review. They have a hack squat machine and hopefully soon they will get a tibia dorsi calf machine, quite inexpensive. 5 stars because they respond to the reviews with action and the staff keep the place clean.

Source: Google

★ 5

Source: Google

★ 5

Best gym. Cleanly environment, tons of variety when it comes to classes, fun instructors and wonderful outdoor pool/hot tub with slides. It does get busy during peak hours, but that’s just because it’s a great gym! Worth the money every month. Sauna and steam room are great. Towels are brand new as well. Large yoga and barre studio as well. Cycling studio could use some revamping, but it can accommodate a large group. Tennis and pickleball courts are top notch!

Source: Google

★ 5

I joined Roseville Life Time and in order to understand how to develop an effective workout schedule for a person out of shape I signed up for a personal trainer. Cedric is an outstanding trainer. He is knowledgeable, easy to work with, and so patient. He is also just a great person, so easy to talk to about a variety of things. He knows just the right amount to push you so you challenge yourself and yet I never left a session in which I was sore the next day. He knew how to adapt the exercises when needed and was very articulate and skilled at breaking down the workouts. I had never lifted weights before and within two months he had me doing deadweights. On one machine I have moved from a weight of 15 pounds to 160 pounds within three months of training. I never believed I could progress as fast as I have. I am moving like I am 15 years younger and so much stronger on daily activities. This is due to Cedric’s expertise and coaching skills. I encourage anyone thinking about training to contact Cedric, my only regret was that I didn’t start sooner.

Source: Google

★ 5

Cafe is incredible!! The only thing missing are squash courts which I hope are soon!

Source: Google

★ 1

When I went to check out the gym I witnessed the female manager Mila being very disrespectful to one of the employees. Not a good environment.

Source: Google

★ 5

I have been training with Shannon M. since joining Life Time in November 2023 and I couldn’t be happier with the results I’ve achieved in a little over 3 months. I had experienced unhealthy weight loss due to some life stress and my weight had dropped to the 130s lbs. range as a 5’10” 37/m. I began training with Shannon initially with the aim of restoring healthy weight and rebuilding foundational strength. From the beginning goalsetting phase at our first meeting, she really took the time to understand my objectives and develop a roadmap tailored to me. Not only does Shannon bring great knowledge of fitness programming and exercise biomechanics, she brings a holistic approach to personal wellness with thoughtful feedback on topics like nutrition, recovery, stress relief, etc.

Having now recovered to a healthy weight in the low 150s lbs with a bodyfat percentage of 14%, I am now working toward building further strength gains. My programming continues to evolve with new goals and I can already see the gains. Shannon continues to push me to reach a new fitness level in an achievable way, understanding my present level of fitness and building upon it in a way that is challenging but not overwhelming. Beyond the great results I’ve been able to achieve to date, Shannon is a joy to work with. Overall a very satisfied client.

Source: Google

★ 4

Great, when the steam room in the women’s locker room isn’t broken. Surely they have the funds to completely replace the unit instead of repairing it every 2 business days.

Source: Google

★ 5

lifetime is amazing! Great children's programs and great classes for adults. Staff clearly loves their jobs. And the instructors are super knowledgeable. The cafe is not the best but it's loaded with people/families in the evening so it's clearly a great option when you're pressed for time. The spa is amazing. A little less booked than other spas locally so if you're hurting you can get in fast. Join if you are on the fence. Bottom line - It's worth it.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great staff. Equipment in great shape. Clean showers.

Source: Google

★ 5

Love this gym, great place to work out, swim, hot tub, take a class (yoga, zumba, strength training, many options and times) friendly staff and fellow members.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Lifetime has increased their prices for all members about 2x in the past 3 months. They haven’t improved the gym at all. They’ve actually removed equipment to make more space for free weights LOL.

Source: Google

★ 1

The value has not increased at same rate as dues, rather decreased.

10/2 increased dues again, 3rd year in a row, this time without notice. They claim they sent it. checked all folders, spam, junk, no notice. Of course they wont admit. This time from 229 to 269, 40/ month, beware when signing up, and be ready for increases. Every year same reason, inflation, high standards. No standards increased as they claim, service is at best “acceptable”, nothing special.

Source: Google

★ 4

I was here for a pickleball tournament. Beautiful and large facility

Source: Google

★ 5

I absolutely LOVE this place! The pool area feels like a resort, my daughter loves the kids camp and when the actual gym is open, they have all the top notch equipment and a variety of classes. They are also very accommodating when it comes to your membership, they have a provision to be able to put your membership on hold which is very helpful in these uncertain times.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

First time here. I really was impressed with all the different things and equipment. It was very clean. Definitely on the expensive side but worth it to me. They have a really nice outside pool with waterside. We did a birthday party at a cabana there. They brought us drinks hooked the kids up at the snack bar and were in general very helpful. Definitely a fun place for kids to do a birthday party at.

Source: Google

★ 1

Lifetime doesn’t seem to value their neighbors at all! Guess it’s all about making the $$. Today, July 22, 2023, they are having an event and blasting their music so loud the bass is in my apartment…with all windows closed. I am in the middle of Silver Ridge senior apartment…two buildings away from the gym. I spoke to two personnel, one being Emma, asking to turn it down. Called the police two times for noise complaint. Understand it may not be a priority, but the police dept must have phones to call the gym?? Too easy I guess. Maybe getting signatures from other tenants will get something done? We’re ‘little’ people in the scheme of big businesses but still.

Source: Google

★ 1

Unfortunately unprofessional staff at the indoor pool at lifetime Roseville.
The life guard girl (Haley) is so rude and vey young to handle families with kids.
Disrespectful attitude with us because we don’t speak good English!
They don’t even care if you quit or no
We are going to cancel our membership and all swimming sessions.

Source: Google

★ 2

I have work at 8 and I came in the day before to use the guest pass. I came in at 6 today to get a membership. Bald dude at the front with white beard told me I can’t sign up until 9 and I can’t come in with my friend. He was kinda rude in a way made me feel like not coming back. Price was 170 and dude said it’s been 2019 for a long time

Source: Google

★ 1

Very rude employee specially the dude name derew. 😡😡😡🤬🤬🤬

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Kind staff and the outside pool was open earlier than the Memphis location, I appreciated that!

Source: Google

★ 2

Been a member for over a year, it’s nice as far as gyms go but the pricing is insane. I feel like I had a decent deal at $170,

Tried to sign my roommate up and they wanted $219 a month plus an $80 fee to use the pool.

Crazy that $219 a month doesn’t give you access to all of the amenities…

Source: Google

★ 2

Sadly, pre covid guidelines have not returned. Most vulnerable clients were let go, sadly.

Source: Google

★ 1

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★ 5

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★ 5

I love this place. I highly recommend going here at least once. I wish I had one by my house

Source: Google

★ 5

Pricy,but ...

Source: Google

★ 5

Friendly staff and the equipment and layout is great. I was visiting with my son. My son is a member

Source: Google

★ 5

I love the warm and friendly atmosphere soon as you walk in. Life Time has a very
large variety of services for most people.
The healthy Cafe is the frosting on the cake for Life Time experience.

Source: Google

★ 1

REVIEW UODATE 03/31/23 this gym and management team is extremely inconsistent and service has deteriorated significantly. Would never recommend.

REVIEW UPDATE 12/18/21 Service improved significantly, they are opened later and the drill instructor no longer works the mens locker room. It felt like a high school boys locker. Drill Sargent/coach running around and yelling at the top of his lungs that the gym is closed implying to everyone to get out. Well he is no longer there. It’s been very nice they are even opened till midnight now. Very happy with all improvements and staff is much more polite and courteous.

Meh... Customer service sucks, snooty staff who are interested in satisfying their egos. Things are not done here that are in the best interest of the customer.

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★ 5

love the classes here!

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★ 4

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★ 1

This place cheated my family. They told us we can put 2 members on hold while main account holder is on and add them back anytime no problem. Come to find out when trying to add them on they wouldn’t honor the original price and charged 400% more because the current prices increased. Insanity. You try calling corporate and it takes you to India to some third party person who doesn’t even know the company info and nobody called back and it’s been over a week. Greedy corporation that will happily take your money but never help you when it counts.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

I live next door. Today car alarm all afternoon. I mean all. I'm a senior citizen. Couldn't put tv loud enough to drown it. Don't want loud TV. Finally call them. Allison answers. No help; transfers to recorded line. They have no time or training to deal with this. Its their parking lot. I'm supposed to have left message for the general manager. I ask for call back. Not holding my breath. Someone has to walk outside front of club to detect the alarm. Announce overhead to notify people. Its ok to say it has been all afternoon. This is not first thing. There have been squeeling tires. Racing engines. Loud talk in spa.They had nerve ask me to watch to tell them. No. Get a monitor and take care your own parking lot. Sits in between 2 senior living facilities; a church.
It only takes one extreme noise to ruin a day. We were here first.

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★ 5

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★ 5

I love the salt water pool. Too bad this place is so expensive!

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★ 5

Simplesmente uma das melhores no mundo. Estrutura de clube. Várias piscinas cobertas e aberras. Furô com água quente. Vestiário enorme com muita qualidade. Academia muito top! Preço bem elevado. Em torno de 200 dólares.

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★ 5

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★ 5

Excellent. The teachers and all the workers are precise in their explanation and they are very human💖

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★ 5

A HUGE SHOUT OUT to Personal trainers, coach, nutrition specialist STEPHANIE and MATT at Roseville Lifetime. They are so caring, in tune with loads of people at a time, and teach you the appropriate way of working out so you see results quickly without hurting yourself! I couldn’t thank them both enough!! GO GTX!

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★ 5

LOVE Lifetime! Beautiful facilities, excellent staff. Dessa is an amazing trainer who goes the extra mile. Keith is top notch in concierge. Emily in sales is friendly and welcoming. The Lifetime app is very easy to use and the services (cafe/normatech recovery/spa/clothing shop) put everything over the top. Love the indoor pool too! Thank you for a great experience Lifetime. :-) One of the favorite parts of my day.

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★ 5

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★ 5

I’m disabled and old and Lorenzo at the front desk was amazing! He was so kind and the best front desk person there! 🙂

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★ 5

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★ 1

The associate named Jennifer at the front desk at lifetime Roseville should seriously be removed from customer service. Never in my life has anybody in customer service been so rude and disrespectful. I have had two terrible experiences interacting with her now and decided I should inform this establishment of the terrible experience Jennifer is creating for your members. I had forgotten my Card in my car, and told her that I did not have it on me. Her face seemed extremely agitated and gave me extreme attitude saying where is my card and why don’t I have it. I gave her my first and last name in which she questioned by home address and was being extremely rude. I didn’t say anything and left. My friend Also told me that she treated her very unprofessional and rude. When we walked out the gym she yelled at us to not come without our cards as we were walking out the doors. She should never interact with customers and is extremely rude and degrading. This has occurred several times now!

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★ 5

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★ 5

Great gym with a great staff been with them for over 6 years now! The community is great.

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★ 5

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★ 5

This is the BEST gym in town! LOGAN(who is only 21 and is a personal trainer) has been great in helping me. He takes time to create personalized workouts and goes out of his way to care for people. I would highly recommend him and this gym!

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★ 4

Great gym. I really like the one in Folsom, but this one is okay. The equipment is the same, but a little older.

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★ 5

I am a 69-year-old male in pretty good shape with some lower back issues due to misaligned vertebrae. This caused sporadic pain, depending on what activity I was doing. I wanted to do some personal training to help strengthen my back as well as increase my balance and posture. I decided to work with Coach Tamara (Tami) Houston-Maldonado for three months to develop an exercise routine. She specifically targeted the smaller muscles that would help me achieve my goals. After finishing and continue to do the exercises, she gave me I have not had any back pain for the past few months. I feel like I’m in much better shape than I was before I started this training.

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★ 5

A health/exercise club that seems more like a resort

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★ 4

Great fitness facility. They have it all. Also good trainers and support.

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★ 5

BEST TRAINER EVER!! I've been training with Tamara Houston-Maldonado (Tami) for almost 3 years now and I believe she is one of the most experienced and committed trainer around. Tami showed me it is possible to achieve my personal fitness goals even though it seems to get harder and harder the older we get. The personal attention she gives me in our training sessions is above and beyond always making them challenging yet FUN!! Tami's vast knowledge in nutrition and staying on top of whats new in the fitness world, I know I'm in good hands. Thank you Tami!!

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★ 5

Family friendly, great kids program, variety of classes.

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★ 4

Nice place, the staff always try to keep it clean.

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★ 5

A+!!

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★ 1

Hopefully the corporate side of the business starts to notice the downward spiral of reviews. I was a member for 4 years and big advocate for both the Folsom and Roseville locations. The gyms, have been trending down with upset employees and trainers that are over worked and under appreciated. I had the pleasure of being there one day when an employee got on the intercom to express grievances, it was exciting to see management run around trying to find the person before more skeletons were revealed. As for me, I had a simple request to pause my account for 30 days to heal up an injury. I was told I could with a signed doctors note. That would be fine but doctors don't mail out signed notes and I was not going to make another appointment with the surgeon to retrieve one in person. This is the blanket policy of Lifetime and no sensibility was used in making an exception at the corporate level or at Folsom. The corporate person I was dealing with over email ghosted when I asked to cancel and the person on chat was encouraging my cancellation because they have their policies. This was the final straw for me after my second rate hike and continued post covid issues. For 4 years straight I raved about this gym to my friends, on social media and even on my business blog. Now because of their greed, mistreatment of employees, "Policies" and rate hikes to existing clients, I'm out!! Let's not forget there is a 30 day delay in processing a cancellation.... Sure, signing up takes 10 minutes to take your money, cancelling takes 30 days. KYC Lifetime, you are charging a lot for your gym, treat your customers and employees like you value them.

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★ 5

I am a member of an east coast Life Time and was in Sacramento and visited the Roseville facility. Had a wonderful initial experience when I walked in and was greeted by Carter. Big smile, proactively friendly. He checked me in and, surprisingly, gave me a quick personal tour. I was really impressed with the unexpectedly favorable experience. The equipment (Octane and Hoist) was all newer than in my gym. A very impressive facility and a very positive all-around experience.

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★ 2

The club it’s left is wonderful. Nice amenities and classes. However do not trust the pricing. It’s a continual bait and switch. I took a break for school and they said it I paid a monthly hold fee, it would lock in my membership rate. However, when I deactivated they said my old membership type was no longer available and increased it. Then when I added my son, they increased again without telling me. Same when I removed him.

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★ 5

I love Lifetime, it is my daily self-care escape from the busy rat race of life; being a mom of two energetic kids and working, it is my one non-negotiable extracurriculars. Not only is KidsAcademy LOVED by my children, but having the ability to drop them off to a place where the teachers are awesome, they have made great friends and I get me time to do my workout, recovery, swim, sauna and/or spa is worth every penny.

The personal trainers (PT) are top notch and classes are challenging and life changing. I have been working with Clarke Brodnicki as a personal trainer for a few months now and he is not only a great coach and trainer he is highly intelligent about the pathophysiology of the body, nutrition and body mechanics. Every workout with him I not only leave feeling challenged and stronger, I have also gained more knowledge about movements, nutrition and the science behind how our body functions and why physical activity is so important. Clarke is so great at learning you as a person and what your goals are so that he can tailor everything to exactly what you need. He is easy to reach via text or at the gym, you will not be disappointed using Clarke as your PT. Zarah Finn is an amazing coach, she is bubbly, energetic and absolutely loves what she does. Her classes are definitely a sweat session, but it is so fun doing challenging yourself with her encouragement and positive attitude. I have become more self aware of my body mechanics and movements as well as muscle focus from working with both Zarah and Clarke.

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★ 5

A great fitness center! Has everything you need to get healthy. Highly recommend it.
2 years later, the gym is in good condition.

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★ 5

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★ 5

Best gym in town. Such friendly staff and instructor's!!

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★ 1

This place is getting long in the tooth. My wife and I have been members of Lifetime since 2007, in Georgia and now here in Roseville. They just raised prices another $30/month and I have heard that another increase is coming in the months ahead. Paying $250/mo for two people is ridiculous. The equipment is weathered and dated and we don't use the bulk of the stated amenities. On top of that, if you want to use GBX classes you are shook down for even more money. The trainers are egregiously expensive and not particularly skilled. Staff turnover is constant; not unexpected since they pay poverty wages. Now they take advantage of these inflationary times to raise prices? Why? Allegedly because of increasing costs. Huh? We are looking at other options in Roseville and will be leaving soon.

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★ 5

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★ 5

Love the classes offered here; awesome instructors....Love both Katie's and Blaze!!
So nice that they offer Arora class options.

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★ 2

The Training staff are NOT friendly at all. Pretty disappointing for a place that charges so much. Gym is not that clean and the locker room is dirty also. When the equipment is broken it seems to be that way for awhile.
Try a different gym. Lifetime is super expensive.

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★ 5

Everything is excellent and well-maintained. Staff, coaches and personal trainers are great. Love the pool. Love the hot yoga. Love that there are early morning classes.

Only downfall I've seen is the kids meals at the cafe are a sad for the price. The cheese pizza meal isn't even a full slice and they served it with a fully green banana. Maybe bad luck? Wasn't motivated to try again. Haven't tried the salon or other services yet. One month in, we go daily. I sometimes go twice a day to take my son to the pool.

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★ 1

Came here from another lifetime location…and wow, this place is overcrowded, bathrooms/showers were filthy and their membership for being “signature” was ridiculously high, which I wouldn’t mind if the price resembled the experience but sadly is not the case.

The 3-5 times I came to check it out it always took me a good 5min to find parking, machines, weights overcrowded… not moving to this gym

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

very nice

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★ 5

A great place to workout to relax to motivate your mind

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★ 5

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★ 5

If Four Seasons had a health club, it would be this. Love love LOVE this place & its staff/coaches 🧡🙏

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★ 5

Clarke has been extremely helpful in motivating, encouraging, and guiding me towards a healthy life.

We have trained together for several months now, typically training together twice a week. Additionally, I am doing workouts prepared by Clarke when we are not training together. Clarke keeps in communication with me throughout the week guiding me on my nutrition goals and revising goals based on how my body is responding.

With Clarke’s guidance, I have gone from 173.6 lbs on (06/10/22) to 181.6 lbs (08/03/22) while maintaining bodyfat percentage of around 18-19%. My lean body mass has gone from 139.05lbs to 146.37lbs.

I can't say enough about how much change his guidance has helped me. My confidence has soared and I have gone from zero energy and motivation to training for my first bodybuilding physique competition. My goals in working with Clarke have progressed from wanting to build the Zac Efron 'Baywatch' body before my first child is born in November to now training for a bodybuilding physique competition. My workouts have progressed to the point where my goals have advanced and I am challenging myself in every other area of my life as well. Thank you, Clarke Brodnicki

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★ 4

It's like a resort in there

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★ 1

ATTENTION if you are planning on attending his gym read this whole review it will save you a lot of time. Life time used to be a fun exciting place to go workout it was clean and perfect but everything has gone downhill now. The place is dirty women's bathroom the locker rooms (not to mention people stealing), stained towels. The gym is always busy which is ok if the machines were working but they are always “broken” somehow. Also speaking of broken they have broken mirrors all the time which takes mooooonths to get it fixed so basically going there feels like going to crunch but just paying 5 times more. They can’t keep their staff for life of theirs so it only shows more about them all their good instructors leave constantly. The management is rude. It’s truly sad to see how bad this gym has gotten…

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★ 1

Did a tour once a while back and yes it’s very nice but no way worth 500 a month for family of 6. Now they want 75 extra per member to just use the pools. What a joke and no way would I pay that. I could afford a nice boat and spend everyday at the lake for cheaper than that overrated gym lol. Can’t believe there are people paying this much for a pool. The kids club is definitely all lies on what you can get. I paid for years at another gym only roughly 100 bucks for all of us and their kids club was 100 times better.

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★ 5

Great programs for kids, beautiful pools, amazing food choices, sparkly clean facility, friendly staff, and gym equipment for every wish :)

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★ 5

So love this place. We discovered pickleball here; and are having so much fun!! We take skills building classes with David, one of the pros there, and he makes it so fun. Highly recommend the gym too. We see families engaged in so many healthy activities; its just a great atmosphere, so healthy.

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★ 5

Awesome gym!

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★ 5

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★ 5

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★ 5

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★ 5

Love this gym 😎

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★ 1

We rejoined lifetime a week ago to swim for the summer with our small children. We used to be members in the past and had a great experience. This time has been Very different.
The family locker room has been filthy. The family shower had trash cans filled to the brim with dirty diapers, dirty towels on the floor, and urine on the toilets. This resulted in the overall locker room having a terrible odor. It smelled of dirty diapers. The showers smelled like urine. I am very disappointed and disgusted. I informed the front desk I do hope they schedule more frequent cleanings of the family locker room as it is a high-traffic area. Sanitizing and disinfecting this locker room should be a top priority. Families with small children should have a clean and SANITARY place to shower and change.

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★ 3

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★ 5

Clean facility and super friendly / helpful staff!

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★ 4

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★ 5

It's kind of like a gym and a clubhouse, very posh, and absolutely wonderful friendly staff. Definitely not a budget gym, but you definitely get tremendous value for your money. Very highly recommend!

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★ 2

We called about the pool I suddenly realized they are having problems with the pool I'm not going there to get sick and catch something they need to alert people when going in the pools indoors or outdoors especially the spas too I was not happy at all they told us they had problems with the swimming pools and spas I'd rather go to another gym that offers aerobics and dancing and cycling and tennis and other amenities this gym I looked around yeah I'm definitely going to another one for sure I did not expect this at all looks like I'll go to another gym for the time being I'm highly disappointed life Time you need to better than this I'm highly disappointed $300 dollars for a monthly membership come on now this is absolutely ridiculous the floors leading to the pool is slippery you can barely hear anything with those vents blowing extremely loud I could hardly hear anything sounds like like I'm at a wash house listening to those machines make extremely loud noises i tried getting on one of the machines yeah I gotta pay as well I'm not surprised as well you gotta pay monthly for every session you do its ridiculous life fitness do better next time I was excited now I'm disappointed at thus exact moment they need to do better $300 dollars for a membership of three people that's making someone pay over a thousand dollars for something they won't use seems like I won't be going there at all $300 dollars for a monthly membership and other sessions included I'm not happy at all that's making someone pay way more than they should in general

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★ 2

I love the gym but kids care are terrible.
I'm mom of 3 kids and our family joined this gym specifically because of their beautiful description of kids club. We are paying 450$ per month , I think it's huge amount of money for gym. But when I drop kids there they are never taking kids to classes which I reserved for them and often understaffed, and most people who work there doesn't care about kids at all. So can't recommend it for families with kids

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Love this place

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★ 4

Overall a good experience but I wish they had salt water or sand water filter instead of chlorine and I wish their showers had a filter on them.

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★ 3

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★ 5

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★ 3

Took a tour to see if this was the right place for our family of 4 to get a membership as we have two young children so we wanted to get a good idea if it would work for all of us before committing. When we came in for a guest pass we were greeted rudely at the front desk when the girl working realized we were not yet members.. She then found the person that had originally helped us who was very kind and accommodating and all went well. The facility is very nice and clean, we enjoyed the class we took, and the family locker room was convenient. Drop off for our toddler went well, and she seemed to have fun in an art class while she was there. Unfortunately nobody ever called us to follow up on our visit to see how our experience went. Ultimately we felt like outsiders during the process.. They also recently added on to the membership an additional fee for outdoor pool use which kind of seemed off to us as well since the price for a family of 4 should come with full access to the club.

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★ 5

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★ 5

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★ 5

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★ 5

B.e.a.u.t.i.f.u.l.!!! No really: amazing! People working there are fantastic. They have a great café. Super fancy!

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★ 1

Gym is good staff needs more training

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★ 5

What is there not to love about LifeTime? They have it all. Something for everyone. The staff is the BEST part!

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★ 5

Amazing club

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★ 5

One of the best gyms around, consistently clean and plenty of classes.

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★ 2

Well, I'm their neighbor; its lovely looking place. But the parking lot is too often too noisy. No clue of Seniors living both sides. Racing engines, squealing tires, alarms going off, dog barks left in back of truck. Sounds from hot tub after 10pm. I have gone in to ask for consideration in park lot; emailed. They wanted me to get license numbers, describe cars. Not my job. Recent email ask again; if they can consider sound barriers. No reply. Will contact owner. Noise can be anytime till after midnight.

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★ 5

Very clean place. Smiles at front desk always there.

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★ 5

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★ 5

Visiting from out of town and while Lifetime has typically had very nice facilities and amenities and this location is no exception. What prompted this review was the front desk staff member Lorenzo and child care representative Emily were what made this visit memorable. In a busy environment, it always speaks volumes when someone commits to ensuring your visit is a great one.

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★ 5

Clean, professional, equipment 💯. Tons of options. Everything you could need.

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★ 5

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★ 5

I have been going to Lifetime since May of 2021 and I cannot say enough positive things about my personal trainer, Sophia Adaza. I have been training three times a week with her for the last 10 months, and have lost an incredible amount of weight and have built strength while doing so. She is extremely knowledgeable and has taken great care when I first got started, to help build strength and stability in my ankle due to an old ankle injury. I am amazed at the amount of range of motion I have been able to get back. She is consistent, always prepared, and is great at keeping my workouts interesting. I have become so much more confident since working with her and I look forward to her continued guidance during my health journey!

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★ 5

Awesome

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★ 5

Exceptional experience here overall. Their friendly and professional staff keep the entire gym very clean. Literally, they're always cleaning! We love their kids program and so does our little one. I've been to quite a few gyms over the years and this one is the most family friendly by far!

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★ 5

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★ 5

I absolutely love Lifetime Athletic Gym in Roseville. My late evening workouts have become an important ritual. The night staff, Logan, Hope and the rest of the team have made me feel so at home and well taken care of. My hope is that management will appreciate and understand their value as much as I have.
Parvaneh Farahbakhsh-Baltazar, proud member of Lifetime Roseville

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★ 1

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★ 5

Lifetime is the place to be, especially if you're looking for variety. Instructors are awesome, service is awesome, leaving with a smile on my face everytime

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★ 5

Can’t say enough good things about Life Time! From the moment you walk in your greeted with warm smiles and that attitude carries on to every class I’ve had the pleasure of taking. Tyler N and his alpha strength class are like no other! And he’s always willing to take the time to help and he’ll push you to your limits. Katherine G in GTX is amazing and will always ensure you’ve got the right form! Diane T in XTREME takes a personal interest, and she’s super sweet and a force to be reckoned with! Zarah’s personality just transfers over to all of her classes, so they’re fun and full of energy! Tiffany F is goals and she’ll give you a good beating in ringside, and that’s okay as long as I can have sculpted arms like her after! And Marley and her words of encouragement during warrior sculpt and edge flex classes are two others I love when they fit into my schedule. Lastly, Alissa is so personable and sweet and handles all member related questions and concerns with such care 💕 💪🏽

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★ 5

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★ 5

Amazoing gym and facilities!

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★ 5

Wow, super spa setting with great equipment and allot of room to handle your workout.

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★ 4

"You can do it all in your Lifetime" they say! Only if you can afford it! But it's got everything just about.

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★ 5

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