★ 5

Love everything about this location!

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★ 5

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★ 5

Great place to workout or swim

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★ 5

It has great location near our home. Very spacious gym and great place for seniors to enjoy the work up. The staff has been very friendly and the place is neatly clean. Very happy to be there.👍😊

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★ 3

Jacuzzi has been out of order for weeks

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★ 4

Great

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★ 5

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★ 5

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★ 1

I'm frustrated with the lack of service. The hot tub has been out of order for over a month, and it feels like they're still happy to collect premier membership fees without providing all the amenities. Tried to get water from the vending machine it took my money without a return went to the desk they told me they left VM for the folks responsible for the vending machine, they struggled to figure out how to refund $1.50 I told them I didn’t want the $1.50 they can keep it I just needed water they pointed me to restaurant at the plaza!

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★ 1

They told us that we can bring guests over but when we did that one of the workers stopped us and told us we can get our membership revoked because the guest didn’t have a member ship even though the guest never needed one. They are liars!

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★ 4

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★ 5

Wonderful staff, great facilities, plenty of parking. My whole family loves it.

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★ 5

This has been my home gym for about a year. Good equipment- you have pretty much everything you need here for strength training and cardio. The gym goers are nice and courteous. I don’t use the pool or take any classes, but it’s nice to have the option. Locker rooms are clean but you have to bring your own lock if you want to use the lockers. Overall, great gym for the price.

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★ 5

My favorite gym I loved ! Every single week ! Beautiful everything works perfectly! !

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★ 1

Our family has made the difficult decision to cancel our YMCA membership.

I want to start by highlighting the positives. Our children have truly enjoyed the gymnastics program, and the childcare staff have been kind, caring, and supportive. These programs have been great, and I’m thankful for the positive experiences we’ve had. Personally, I’ve had a mostly great year, attending the gym almost daily and feeling welcomed every time.

However, I must share the reason we are choosing to leave.

I had two very upsetting and frightening encounters with an older male member at the gym. On both occasions, he aggressively confronted me while I was using a leg extension machine, yelling at me to get off — even though I was actively using it, with normal 30-45 sec. rest periods between sets. He didn’t like that I was using my phone during my rest breaks.

This man was doing a circuit workout, jumping from machine to machine, slamming weights and skipping cleaning protocols — despite the YMCA having two dedicated circuit areas. When I calmly told him I had just finished my first set and had three more to go, he continued yelling at me. He remained standing directly in front of me, intimidating me while I tried to finish my workout. I left the area in tears, humiliated in front of others, and feeling completely unsupported. I can’t understand how any reasonable person expects someone to do four to five sets without any rest.

After the second incident, I reported the situation to staff. I was visibly upset. Multiple staff members told me that this man — possibly named "Ron" and referred to as "Coach" — had done this before. He had been spoken to previously, yet the behavior continued. Nothing changed. He still comes regularly.

Worse, I began to notice some staff gossiping about the situation, which only increased my discomfort. I even started timing my gym exit to avoid being in the parking lot at the same time as him — that’s how unsafe I felt.

It’s disheartening that someone with a known history of aggressive behavior is allowed to continue threatening and intimidating members, particularly women. As a mother, I expected the YMCA to be a safe place not only for my children, but for me.

I’m sharing this not only to explain our departure, but in the hope that this feedback leads to real change. Every member deserves to feel safe, supported, and respected in this community. Unfortunately, I no longer do.

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★ 5

Love this gym! Staff is amazing, community is respectful and friendly. Feels very safe and is kept clean. Shower are hot & they loan locks for the locker room. :) highly recommend the splash pad for little ones

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★ 4

I am a member here miss the basketball area pools are nice good place

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★ 1

Can we start with the amount of people filming here I saw a woman going live on her of in the stretch room around 5 pm? Shortly after that I was trying to do lat pull downs and had a guy filming himself saying some odd stuff with me in the background.
I could’ve sworn this was a no film gym and I take my privacy seriously but no one is ever walking around the gym at 5 to prevent these things from happening

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★ 2

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★ 5

The swim coach Thomas does a phenomenal job with the kids. Coach Thomas has expanded the team, creates excellent workouts for the kids and has incredible knowledge of the sport of swimming. He volunteers his time freely and the entire swim program has evolved brilliantly thanks to him

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★ 5

This is our favorite YMCA. I've been taking April's Wednesday zumba classes and I never knew working out could be so enjoyable. I look forward to this class all week.

The child watch here is also amazing. It's definitely our son's favorite child watch and he's smitten with Lily(spelling?) who is always so happy to see him. Thank you Lily and April! You guys make coming here every week a great experience for us.

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★ 5

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★ 4

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★ 5

Beautiful fields

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★ 1

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★ 1

I have brought my son here for swimming lessons 3 times so far, Saturdays in the morning. When I show up and have shown up a few mins late before (my fault) but when I ask anyone which class he's in and who his teacher is have gotten nothing but incredibly rude reactions and responses. No one has been helpful. Another mom had to let me know which class my son was in today because she saw how lost I was. I switch off every other weekend taking him here with his dad and it seems like every time it's a new teacher. Work on your organization and not being super rude when someone is clearly just asking for some guidance.

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★ 5

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★ 3

Gym is clean,people's are really nice,BUT machines are really low! Smith machine is just 1! So have to wait so long! Need at least 1 more short back seat. Shoulder press machine is really not the one you expect! Need more of the Lower weight dampells like 10,15,20 lbs. Last
Opening hrs are really limited,especially on weekends,

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★ 1

is their an option to pay more so that I'm not body shamed by you fitness trainers?

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★ 5

I don’t know who Isabel is but she searched for my 69 year old mom in this place when I was worried she may have fallen. God bless her. YMCA this woman needs a raise. Or at least a medal

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★ 1

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★ 5

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★ 2

I will admit the Y has very good prices and has a lot of opportunities for YOUNG kids and ELDERS but for someone who is looking train at a gym and only has weekends I’d like a little more then it closing at 3 24 hour is a better choice

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★ 1

No hot water in sowers .....over 2 weeks. They don't care. No answers. Hire a plumber

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★ 4

I went in as a member guest. It was clean, had a good option of machines, and variety of classes and facilities.

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★ 5

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★ 5

Love the staff, they are very helpful . They had me at hello, I signed up to be a member. Great pool and gym. Everyonenis so helpful and other members made me feel so welcome

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★ 5

Great clean friendly place to work out aneet some great people . Staff and other members

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★ 5

They are great. I have 3 kids. I take them for swimming lessons and they also play soccer. The employees are very nice and helpful. I recommend it this YMCA 100%

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★ 1

This is a big time monopolized facility- be careful if someone from the staff does not like you—- they will get you somehow- there is a yoga instructor that doesn’t even have the credentials to be teaching yoga and there she is; teaching the most wonderful art of meditation for mind and mind giving members a hard time and treating them like a pice of garbage… and she isn’t the only one without credentials teaching that amazing art called Yoga!!!! You know who you are and I hope you read this review and make you realize that you are NOT in God’s grace at this point and maybe you don’t even know God. That’s why you behave so irrational and sour(yes SOUR) big time you and your bigot behavior!!!! Human Resources should take a look at the credentials of these people(oh wait) that will never happen because they’re all in the same boat—- they really don’t care about the members except that if they see someone excelling they will BOOT YOU OUT!

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★ 4

Love the water classes pool is heated big and very relaxing the people hiw work at the front desk are nice courtesy and helpful

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★ 5

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★ 5

I been to alot of gyms and YMCA's . The staff here are so amazing and welcoming. This place you feel like home. It's nice to see the wellness coachs/personal trainers always on the floor cleaning equipment and always ready to help with a nice smile and helps keep you motivated. The class schedule they offer is amazing and the instructors are the best I ever have had. Never had problem with equipment top of the line love what the have to offer.The moment you step in to front desk makes me in a good mood front desk is awesome staff . The childcare center is amazing my children love it here and I feel so safe with them here.

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★ 5

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★ 5

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★ 1

A bunch of little kids running this place, dirty pools and bathrooms, gym has no sanitizer or towels. I am very sad and disappointed to see a Y in this poor condition.

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★ 1

Requiring masks after eveyone including the state and fed government has lifted is absolutely ridiculous. There price raising maneuver during and after Covid was ridiculous. There is no way no how I will ever rejoin.

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★ 5

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★ 1

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★ 1

Not well managed. They have a lot of silly rules that are arbitrarily enforced. You can’t rely on what they tell you. They fail to give notices of changes and many of the notices/promises are wrong.

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★ 3

This review is only on the basketball program for 7-9 year old .. if you thinking about it I suggest look into it harder .. my experience is one that will not have me returning. I came thinking the program will be great based on other ymca programs else where, But the league ended up being two teams facing off every game day. No rules no score .. not even a whistle even when parent gave one to the coaches. (New and wasn’t used) my son lost the techniques that regulated games he had from other programs because this way of playing. (Traveling, fouls double dribble) I understand no score .. but no rules .. I believe it bring poor habits being built. As far as staff .. everyone was very nice practices had great drills so in that side of things it was good but again without rules you can not implement great basketball habits which at this age is a must I believe.

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★ 2

Perhaps good for anything other than the weight rooms. Staff allows children and teens with no adult supervision or guidance. Kids crowd around machines, talking, and barely using them. Staffs response is for people waiting on equipment to constantly ask them to hurry.

There is a constant gross misuse of equipment. For examle, I watched a kid literally doing flips and acrobatics off an unsecured barbell in the squat rack for his workout. Staffs response was they have them sign documents when they sign up about use of equipment, but that's all they can do. I guess they think that covers them from any legal liability, and that's all they are worried about, but it is still highly negligent toward the safety of these kids and other members.

Weights are never put back where they belong. Kids hitting eachother with foam rollers. People literally vaping in the weightroom. I've personally never seen this kind of thing allowed in any YMCA or other gym in general in my lifetime.

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★ 5

Great location, awesome facility and friendly staff. I live closer to metro but enjoy coming here and swimming during sunsets. I also enjoy yoga here and have an all around good experience every time I come.

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★ 5

Healthy Kids Day great time.

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★ 1

Broken showers, no hot water, no hand towels

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★ 5

My wife and I have been active in Chula Vista, McGrath, Santee, and Mission Valley YMCA’s. We have been dues paying members for 20 years. On their worst days the YMCAs in San Diego may not be perfect but they are never “incompetent” as one reviewer put it. We’ve always found they are competent, usually very friendly, and usually accommodating. As a Navy CPO it has been my job to judge the competence of others.

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★ 5

Karen's Zumba class has fresh, bumpin' music and a fun, awesome workout. There is room for you! No numbered cards needed. Check it out on Tuesday nights at 6;30, and Thursday nights too.

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★ 5

I absolutely love this YMCA location. It's only a mile from my house. The indoor pool and outdoor jacuzzi are awesome and relaxing. I'm an active senior and enjoy the AquaFit classes. The upstairs equipment area is fully stocked with excellent machines, weights, and class rooms. Just joined, and so far having a wonderful time here.

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★ 5

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★ 3

The layout feels a bit cramped on the second level. Especially once the gym gets busy. The equipment is also heavily used and could use an update. It’s moderately clean but I don’t often see people cleaning up after themselves with the disinfectant and towels. There are plenty of stations posted around with towels and cleaner. I did see one of the trainers wiping down some of the machines, but people should really clean up after themselves. Gym etiquette and cleanliness is appreciated by everyone. Considering how busy it gets, members should be more mindful of sharing spaces. The crowds are definitely my biggest drawback to using this facility.

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★ 5

It’s an amazing place to exercise as well as a place for the kids.

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★ 1

Avoid this place at all cost! Not even Family Friendly! Men's locker room is disgusting!
I was with my family trying to Swim in the pool and before going in a juvenile blonde life guard came to us and with attitude shouting from far away asking me about my daughter's age!! and trying to apply non-heard of swimming rules.
I asked the manager for clarifications she responded "I am busy now and I can't help you" with attitude as well !!
this was Friday July 16th 2021 at 12:30PM. Manager was in the indoor pool and the other one was outdoor pool.
I went to the front and Cancelled my membership right away and asked for a refund!

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★ 3

The people and staff are great, but the hours are quite inconvenient. Weekends close at 3 and even before covid closed at 5. If the hours were better it would be phenomenal.

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★ 5

My fav location

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★ 1

Bad costumer service and don’t care about their customers only good at taking money without notification or explanation

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★ 5

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★ 5

I love this place... everyday!!! Great staff.

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★ 5

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★ 5

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★ 5

Great gym with the latest equipment. Very clean. Worth the higher monthly price than the other big box gyms

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★ 5

I've been going to the YMCA for the last 4 years since I moved back to San Diego. This branch is my home because its closest to my house. But its always clean, family orientated and my kid use to attend the child watch. But things have change a little, I still go workout, they have cleaning stuff for all equipment and they give you a towel to clean it. Six feet apart on equipment and you have to wear your mask in certain areas. I really enjoying going back , the hours are extended a tad bit..

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★ 1

Showed for 9:15 reservation pool closed chemicals off. Did not get a text but if I didn’t show would cost me $12 . Showed at 2:15 pm reservation waited in line 20 minutes then told to leave -chemicals still off. I drove 35 miles one way and again no text. The place needs to get adult employees. Front desk and life guide said they couldn’t do anything. Poor management.

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★ 5

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★ 5

Recently reopened, this YMCA is state of the art! Ideal for families with kids, we love all the amenities it has to offer. Being in the east county on your way to Jamul, the weather is perfect for all actives, inside or out.

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★ 5

Feels good to be back at the gym

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★ 5

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★ 5

The YMCA is the best thing that ever happened. Such a great place especially the basketball court and players and coaches. All I need to know is when basketball will come back.

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★ 5

I was glad to see this facility was open and allowed the community to utilize this place.V Lots of space, a baseball field, a hiking route behind the length of the building, lots of (shaded) parking, and many other fun, cool things.

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★ 5

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★ 5

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★ 2

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★ 5

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★ 5

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★ 3

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★ 1

Poor management....

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★ 1

I don’t recommend anybody to sign up to a personal trainer at ymca because they are not reliable and its so hard to find a personal trainer matches with your schedule or your availability because most of them are booked already and you should be the flexible one when setting the times for the session not them ! I signed up for personal trainer and paid for 10 sessions asked specifically for a female personal trainer then in got surprised by male personal trainer calling me to set the appointments for my session because he is the available one then I called the supervisor Karen so she said it was a mistake and they didn’t realize your preference, then 3 weeks after finally a female personal trainer called me asking about my availability so we set the times together, I took 3 sessions with her she was good but unreliable she canceled my classes like 4 times at the fourth time when I told her this is your fourth time cancellation with a short notice like 30 minutes prior to the session with different excuses and I’m committed with a work schedule she text me that she can’t promise there wouldn’t be more cancellations and she can set me with another trainer! I was thinking if the personal trainer’s coordinator like that what about the rest ! it was such a bad experience , I asked to refund my money and she said her supervisor authorized the refund and she will be at the gym the day after to process it and until now I didn’t get my refund, left many voice messages to the supervisor asking about my refund she never called back! I thought when I signed for a personal trainer and paid all that money I will get service depend on my availability but unfortunately my experience was the worst and until now I don’t know when I will get my refund!

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★ 5

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★ 1

Unfortunately it’s come to this. Overall, a great facility but needs much improvement on the maintenance aspect. Approximately 6-7 months ago, they closed half of the men’s locker room due to supposed locker break ins and theft of personal belongings. By closing it, they removed all the lockers in that half. So now you have a very crowded half locker room, where if you enjoy having people in your personal space or sitting on another mans lap, then this is the place for you. Then on top of that, they hire so called managers who can’t answer simple questions, such as when will the locker room be completed. After complaining several times, they finally painted the walls. Then a month later, new carpet. But still no lockers and a closed room. It’s ridiculous at the response, or lack there of since in all reality, it’s not a cheap facility to belong to compared to others. And what’s even worse is the fact that the thefts were most likely because people like to put stuff in the lockers without locking it up. They still are doing that, so what’s next, no lockers when these idiots get there stuff stolen for not locking them? Very frustrating. And I know I’m not the only one, have talked to other guys who are considering dropping membership. I hope they get their stuff together, because I’m tired of bumping knees with everyone in the locker room. It’s not that hard people.

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★ 5

Great location. Family friendly. Photo and video prohibited. Refreshing. Highly recommended.

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★ 5

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★ 5

Love this gym! The child watch is so great with kids!

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★ 5

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★ 1

The staffs are very rude in my opinion

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★ 5

Good

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★ 5

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★ 5

We have always had a great experience at the Y in Rancho San Diego. The kids watch staff took the time to get to know our son and he is so happy to see them. The new equipment is great and the staff in the gym is always friendly and helpful.

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★ 5

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★ 5

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★ 5

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★ 5

I am so happy about this program. There is not allot of sport things here but this pace is so amazing and it has so many sports. My daughter loves to go to go to the gym with me and I am so glad they let her in. It is also so easy to get in just scan your card and you get in.

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★ 5

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★ 1

I went to the gym to attend a swim class this morning only to find out the class had been moved outside. I do not like to swim outside and only joined this gym because it has an indoor pool. But I went inside and found one lane open and went in. Before I even finished one lap, a woman at the edge of the pool waved me over and started yelling that someone wanted my lane and I would have to share. Nobody else was asked to share I did not want to, so I left the pool. I am not returning because the aquatic classes have been moved outside and because I think it was incredibly rude to take over my lane. I will be cancelling my membership.

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★ 5

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★ 1

I cancelled my membership today after I found they let people walk-in into the pool with their running shoes. It's insane, gross and they're okay with it. They informed me those wear swimming shoes. I can definitely tell those are not as I was swimming in the pool. I don't know about you but I I don't feel it's safe for my kids to swim in the pool. They have no protocol for sanitization of even those who wear swimming shoes. Their solution is add more chemicals to the pool water/can't control is similar to people going into the pool without taking a shower. Someone from county should investigate take action to protect the public.

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★ 1

The service in this place is unbelievably incompetent. Specifically, the front office staff members. I will ask them the simplest of questions and the people at the front desk, which are usually 3-5 people, are puzzled and make me look like the stupid one. For example, I asked them where the outdoor basketball court was and they said it was past the camp. They also mentioned that I couldn’t go unless there was supervision by a YMCA staff member. I asked them to send one and they said that they did not own the court. They just said one thing and changed it completely. If I were the manager, I would seriously consider fixing the front desk staff service one way or another. They sit there whenever I see them, acting like kids talking, laughing, and gossiping. For a clean, nice, and well kept YMCA, this staff is not what it deserves. And it certainly isn’t what we YMCA members and guests deserve as well. Me and my family love the place and we need people to act more mature.

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★ 5

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★ 2

I have to say I usually enjoy my self but lately the pool and jacuzzi have been going down hill. I take the water aerobics class like four times a week. This whole summer constantly having trouble keeping chemicals right and now the heater in the jacuzzi broke for over a week now. If its not one thing its another. Personally I think its just poor management.

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★ 5

I love the Y. I go 6 days a week to excersize in the pool

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★ 5

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★ 5

Very nice and clean facility.

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★ 5

Family oriented 👌

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★ 3

This review is specifically about the Summer camps. This is my son's favorite YMCA site, so we keep bringing him here. Something that needs a lot of improvement is their organization/planning. We have had issues with the Y misplacing information and providing us incorrect information that can be frustrating and wastes a lot of time. The counselors are great.

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★ 2

I paid for a membership for my 13 year old daughter specifically so that she could use the pool. She is on swim team and is getting ready to begin junior guards for the third year in a row. The past 4 times she has went to swim she has been unable to, but this last time really got to me, apparently the pool was full, they happened to have younger kids learning to swim, my daughter asked if there was any way she could help out with the class just to get in the pool, as she has had experience assisting younger, she explained that she had been on swim team since she was 8 and really wanted ro get in the pool to prep for junior guards. They asked her age,and after saying she was 13 they told her she had to be 14, some of you may feel I'm out of line,but this is ridiculous. We pay for a membership to use the pool, which is never available. If you are thinking about paying for a membership for this purpose, i would,think twice.

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★ 5

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★ 1

I am very dissapointed in this ymca branch i drove about an hour to use the pool before they close and they are closed before they are advertised to be here. Im sure its very pretty and clean but i did not get to experiance it.

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★ 5

Very clean and large location. The pool is far less crowded than mission valley and is why I make the drive out this way. Also, the employees have been very friendly and professional.

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★ 5

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★ 5

Jack and Sue were both very helpful in setting me up with my membership and tour. Both staff were wonderful, informative, and polite!

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★ 4

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★ 5

Summer time, swimming and exercising there is very fun! I would never go anywhere else if I was able to afford the programs.

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★ 1

Management is so unprofessional.
-5 stars

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★ 5

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★ 5

Idea for a new class.
There are many people in the east county who are living with Parkinson's Disease. There is an exercise gym called Rock Steady which is helping many PD people but it is located in Encinitas. From east county that is too distant. This exercise program involves non -contact, boxing style fitness. It seems like a perfect program for the YMCA. I am certain that you would have the community interest.

FYI My name is misspelled on this page. Remove the b from McMullen
and it will be correct..

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★ 4

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★ 1

No good 👎👎👎👎👎👎👎👎

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★ 4

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★ 5

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★ 5

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★ 5

Very modern and extremely clean! Staff is super friendly and helpful. I checked out a different location just recently and was shocked to see how different facilities can be.

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★ 5

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★ 5

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★ 5

Very modern and extremely clean! Staff is super friendly and helpful. I checked out a different location just recently and was shocked to see how different facilities can be!

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★ 5

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★ 3

the jacuzzi is not sanitary. foam every day. chemicals not balanced.
smells bad. have not seen anyone address these issues in months though we have complained at the front desk weekly.
plan to call health department is this continues.

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★ 5

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★ 5

Very nice place. New and very vlean facility

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★ 5

We belong to all of the Y's, and to us there is NO other than McGrath! :-)

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★ 4

Nearly-new facility with high-quality gym equipment and talented class instructors. The indoor pool, outdoor pool, hot tub, and kids splash park are always clean. However the pool and spa seem to be "down" for maintenance too often. This YMCA is far superior to its sisters in the east county. Monthly family fee is around $80 (updated July 2016). Guests are truly all ages and races. Everybody's welcome.

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★ 2

It's taking them forever to fix the outdoor pool heater.

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★ 1

After being a member for a few years the customer service in this place is getting worse to worse most of the employee they smell like s*** they smell like pot special in daycare customer service terrible the management in this place very poor avoid this place please go to Davis is very good GYM .

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★ 1

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★ 5

We love it here. The youth staff are ALL awesome. My boys always have such a great time in the play room whenever I work out. I have zero complaints about any staff member. They do such a great job with my kids and always engage them, they always remember their names and get them playing and doing crafts/activities right away. For this reason alone (although there are many other wonderful things about this center), I love this place!

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★ 5

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★ 5

McGrath received a huge shipment of new equipment that will also work with an app on your phone. A clean fun friendly environment and coffee to enjoy

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★ 5

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★ 4

I really like the gym at this Y, it also has pools and many other programs for the community for a very fair price for students. They have every free weight you need to work out along with many treadmills and machines if you need them. Its always clean and the staff are friendly and helpful.

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★ 5

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★ 1

This place was discussing. Not only was it over crowded but a lot of the equipment was out dated. They also don't I force the rules in the gym. Not once did I see anyone wipe off the equipment after using it, and the employees saw this and did nothing !
If you want a nice clean facility your better off going to the Cameron family YMCA in Santee.

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★ 4

Everything is clean and the staff is friendly. I love that it's a family friendly environment. I wish they would open at 6am or 7am on the weekends because I like to workout early.

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★ 5

Wonderful Place for the family!

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★ 3

May 18 2015 spa was to dirty to use,thick dirt on bottom i don't think they vacuum in morning.

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★ 5

This is the best gym I've ever worked out at and everyone is so polite and friendly. Its right by Steele Canyon where I go to school. I love doing L.I.T. camp during breaks because I get to help kids with a lot of things. And they always bring me a smile on my face. I would like to say thank you for the good work everyone is doing to keep the gym.

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★ 5

Very nice facility

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★ 1

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★ 5

The child watch hours are sometimes inconvenient and I dislike the open swim hours... Open swim should be all the time! Otherwise, it is an excellent facility. Super clean. Staff is always friendly. Also, I wish they were 24hrs or at least open at 4am

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