★ 5

Almost 4 years and 660 classes later and it’s still where I go to get exercise. Live the structure!

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★ 5

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★ 5

Great staff, great coaches and a great work out makes the orange theory experience totally worth it. I recommend everyone to try it.

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★ 1

Class slots are limited and they must be scheduled ahead of time. If the slots are full, your only choice is to reschedule. No option available for overflows except to leave. Scheduling classes is another task for me. I don't want my workouts to add stress or tasks for me. Not a good fit for me.

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★ 5

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★ 5

Intense but results driven routine. Meant for people seeking structure for their training and efficient utilization of time.

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★ 5

Great circuit workout I can't remember the name of the guy that led my class but his energy was great and the workout was amazing lots of high energy

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★ 1

The trainers were great, I really liked the program but my schedule changed and it was too hard for me to continue. I followed their instructions to cancel online (I have the confirmation email of the cancellation) in October 2023. Fast forward in February I realized they were still charging me, I reached out, forwarded the email to the sales team on February 9th while I was on the phone with them. They told me a manager had to process the refund, I’ve called/emailed once a week since and STILL have not heard from a manager. I’ve been told the manager was out of town, the manager has it on their to do list. It’s been a month and I haven’t been contacted. I’ve resorted to opening a claim with my credit card company because OT is clearly avoiding the refund.

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★ 5

My 1st free class was with SONIA! When I tell you I can feel her passion for her job thats exactly the energy she brought okaayyyy! Her alone sold me to come and join OT! Loved the class and loved the energy! Cant wait to be in your classes Sonia

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★ 5

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★ 5

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★ 5

Thank God for OrangeTherory Brentwood! One of the best decisions I or anyone could make in choosing a fitness studio or community to be a part of.

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★ 5

Feeling Energetic. I just started OT after 1 year of retirement of a 40 year sedentary job. It was time! After a few sessions I feel better, doing more and the bonus sleeping better!
Glad my friend Pam from So Cal suggested I try it. Glad I did. Looking forward to next session and the benefits they will bring.❤️🎉

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★ 1

Hi Chris! I heard you were the studio manager. Since you don’t respond to emails and charge members for no-shows when they were actually in class I guess this is the only way to get in touch with you. I sent two emails letting you know that I was in fact in the class and actually was in the picture after class for that day. You didn’t bother to respond but had one of the front desk girls charge me a second time after I filed a charge back dispute with my bank. I’m not sure if it’s laziness, unprofessionalism or simply trying to charge members extra fees but it is completely unacceptable. Do better. You don’t deserve to be a studio manager.

I’ve been to countless studios throughout California and Nevada and this studio by far ranks the lowest I’ve been to. There are a couple of good coaches but unfortunately, Chris is not very good at that either.

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★ 1

Worst experience with a gym membership in my life! They nickel and dime you for EVERYTHING!!! if you can dream it, they will find a way to charge it!
they give you “one free class”. (Wink wink) then when you sign up for the membership, you have to purchase your own bracelet, it is not included. Well this bracelet, this little cheap heart monitor is over $100. Whatever you do, don’t forget your bracelet if you go to class and you would like to track your points. They will charge you $10 on top of your class fee. They don’t offer towels. But you can buy one! (Insert smile!) There are no guest passes, or visitor passes at all! Guests/visitors have to pay the full amount for the class which is outrageous. Then they tell you that there is a 30 day membership cancellation policy. What they don’t tell you is that they actually charge you through the end of your current billing cycle and then you’re charged for an additional 30 days. Do the math, that can be up to two months if you cancel in the beginning of your current billing cycle. This place is a total rip off. No family packages, if me and my husband and son wanted to join Orange Theory it would’ve cost us $500. BUYER BEWARE

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★ 5

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★ 1

The absolute worst communication from the manager Chris. My membership was on hold with form filled out along with a doctor letter- when speaking to Chris in Feb he assured he spoke to “corporate” and refund would be processed…. Not only has it not been processed I was then charged for March also!!!!! The last time I have been able to speak to Chris has been March…… it’s now mid July and call weekly and Everytime I’m told he is either not there, in a meeting or on lunch and will “call me back” I’m still waiting on his call back. I’m due over $400 back and is unacceptable to still be waiting for this refund.

Unfortunately due to the lack of communication I would absolutely NOT recommend this gym. I’m sure they wouldn’t let me use the gym if my payment wasn’t on time yet I have to wait MONTHS for my refund…..

I attended classes in Pacifica however unfortunately for the Brentwood location Chris is the manager of both

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★ 5

OTF has the absolute BEST workout routines. I love how the coaches are always there to help when needed. They motivate me throughout the workout to be the best I can be. Love love love! 💯 🤩

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★ 5

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★ 5

I am so grateful for Orangetheory, it has changed my life!! Love it here, love the staff, thank you OrangeTheory Brentwood for being a great place to come to!!

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★ 5

Amazing workout and coaches are amazing

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★ 5

I highly recommend Orangetheory Fitness! I love the workouts and the coaches are great!

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★ 5

OrangeTheory is hands down the best workout I’ve ever done! The coaches (especially Marci and Tiffany) and their awesome music selections motivate me to push myself harder than I ever have before… I come out of every class DRENCHED in sweat! The membership cost isn’t cheap… it’s waaaaaay more than I’ve ever paid for a gym membership, but I actually use this membership consistently. I don’t have to drag myself to the gym anymore… I actually look forward to every workout! The front desk staff is also super welcoming and helpful… they welcome me by name every day and reserve my favorite spot for me when I book my classes in advance. If you want to get a great workout and have fun doing it, I highly recommend OrangeTheory Brentwood!

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★ 5

Love OTF Brentwood! Best coaches ever!!!!

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★ 5

Hands down the best workout and staff! 10/10 recommended!!!

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★ 5

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★ 5

This has been the pillar of my fitness for 7 years! Lal’s, Delvon’s and Natalie’s music set great beats and inspiration. It never gets old as they rotate a huge variety of exercises, equipment and interval pattens. Plus they accommodate injuries so there’s always a way to show up. ✅❤️✅

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★ 5

Great people, fun classes and lots of encouragement!

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★ 5

I love everything from the front office staff to the coaches to the workouts and playlists. The OTF team has been incredible throughout the pandemic and are always client and solution-focused.

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★ 5

Being a member of OTF Brentwood was such a great experience, as soon as they opened up after the panny I joined this location. They offered good times for working people and the coaches were so helpful and encouraging. If I move back to the area I would defiantly rejoin.

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★ 5

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★ 5

Thank you Brentwood OTF for transforming me and my husband into better health. The staff, coaches and sessions are so motivational and we cant wait to participate. Bravo!!

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★ 5

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★ 5

Orange theory fitness is a great place to work out. The coaches are awesome because they keep you motivated and working hard. The coaches are always there to give you advice on your work out and your goals. They keep it fun. I’ve lost 20 pounds in the last six months thanks to Orangetheory fitness.

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★ 5

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★ 5

Today was my first sessions with OTF. The session training was very challenging and appear to address athleticism at all levels. The staff was very accommodating and polite. I'm looking forward to my next visit. Will definitely recommend this OTF fitness studio to my friends!

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★ 5

I love Orange Theory! The classes are great! No more wasted time at the gym trying to "figure out" what I'm going to work on that day. All I have to do is sign up for class, show up, and I get an awesome workout in an hour. Coaches Marc, Tiffany, Anthony, and Marci are amazing! Their high energy make class fun and keep me motivated.

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★ 5

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★ 5

That the Coaches can customize the exercises to accommodate limitations, and that I'm only "competing" against myself - striving for green & orange - not trying to keep up with instructor or other classmates.

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★ 5

I love Orangetheory Fitness. The facility is clean. The classes are great. The Coaches are really awesome, inclusive, and care about the members. Likewise the front desk staff always greets you with a smile!

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★ 5

I love working out at Orange Theory. The entire staff is extremely friendly and extremely professional at the same time.
The work outs are very well designed. OTF makes sure every part of your body gets exercised. After a good Orange Theory workout, I feel so much better about myself physically and mentally. When I leave the gym, a sense of happiness and overall well-being washes over me.

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★ 5

I absolutely LOVE this gym! I was skeptical about the station rotation deal that I heard about before joining, but I love having a coach/trainer so I decided to try it out. I was not disappointed!! Everyone at the front desk is crazy friendly and welcoming every day. They learn your name, ask about you, and really make you feel good about walking in. Then there are the coaches. They are phenomenal! Marc and Meghan are my absolute favorites. They encourage you, energize you and support the hell out of you. I have been to many gyms throughout my life from big corporations like 24 hour to small bootcamp style ones, and I have NEVER been as happy at a place as I am now. Thank you OTF!!!

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★ 5

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★ 5

I felt the instructor Meghan was fantastic. Great info and explained everything. I may not have been up to my physicality enough for the all out tornado session as my first workout, but thats my own fault. Once I got home I knew I should of and could of finished but with time it will get better. I liked the monitor idea, I thought the treadmills are some of the best I've ever used. That 45 second jumps to back on the row machine I just could not get my feet back in the straps fast enough so im not sure how, but it would be cool to have some type of slip your feet in without in and out of the straps 9 times. Overall, im excited to try it again and hopefully I'll have more endurance next time.

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★ 5

Love this place, everyone is friendly and have great customer service!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great Coaches - Very Encouraging
You Meet Great People and Life Long Friends

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★ 5

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★ 5

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★ 5

Great workouts; changes everyday, not boring or repetitive, anyone can do it at their own pace or challenge, high cardio, motivation from coaches, friendly staff and members, really feels like a family environment!

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★ 5

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★ 5

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★ 5

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★ 1

Worst customer service ever!! I wanted to get a free trial workout and schedule for a 5:30pm work out. They said to get there 30min early. I got there at 5:12 and they said I had to reschedule. I told them since I am here already and there is still 18min before class start can I just do the workout? They said no, reschedule!!! Terrible service.

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★ 5

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★ 4

First class today Tiffany is amazing

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★ 5

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★ 5

Love this place good staff good service . Try it. Also the workouts work.

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★ 2

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★ 5

I love OTF and this gym has great coaches and trainers that are encouraging and knowledgeable. The front staff is friendly and always helpful. I feel good walking in and even better walking out after a challenging workout.

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★ 5

If you want a great workout that is always challenging and different every time this is the place! Add to that the cherry on top the front desk staff and coaches are amazingly friendly, kind, supportive and inspiring people. Added bonus members are also open friendly and encouraging! For the first time in my life I do not loath the thought of going to the gym. I don’t feel awkward / out of place or make lame excuses to talk myself out of going.

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★ 4

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★ 3

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★ 5

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★ 5

Love, Love Love this place. Sandee, Hunter and Megan rock the workout. I appreciate their efforts to make the over 50 crowd feel welcome and accommodated with our well worn knees and hips :)
Thank you Orange Theory Brentwood.

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★ 5

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★ 5

This system is amazing and if you need that organization and push, look no further! Love the trainers and atmosphere.

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★ 5

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★ 5

I’ve been going to OT since it opened. I love the workouts, front desk staff, and most of all the trainers! Growing up as a competitive swimmer, transitioning into triathlete, and a member of the crew team I have found the workouts to be laid out perfectly to fit all levels of athleticism. You can push yourself as hard as you’d like to get the most out of each workout. Even over 7 months into my pregnancy, I am able to continue working out 5-6 days a week. My mornings start out with the best workout each day!

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★ 5

It’s awesome! I would never work out this hard on my own!

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★ 4

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★ 5

I was visiting the Brentwood NorCal location from Southern California. The staff was was very friendly and welcoming. The coach Sonia was awesome. She is very knowledgable, motivating and helpful. I was impressed that she knew my name and cheered me on personally. I never took her class before. I will definitely take a class again at this location whenever I am visiting the area.

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★ 5

Great welcoming environment with killer workouts.

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★ 5

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★ 5

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★ 5

Really good place to workout.

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★ 5

Since I've started Orange Theory I feel so much younger and full of energy. Just turning 50 I wasn't sure if I could keep up. The Coaches are so supportive and encouraging , I love them all. I have told all my friends to come and join too. Orange Theory is my new way of life;) Thank you!!!

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★ 5

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★ 5

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★ 5

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★ 5

I LOVE this place. First time I found a place that I miss going to when I can’t workout that day! Friendly great group atmosphere. Awesome for beginners because you can start at your own pace but still must push yourself. They tell you what to do and show you how to do all exercises the correct way. I would recommend to everyone!

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★ 4

Most of the staff are awesome and really know there stuff. Their Vibrant up beat personalities are great part of a motivating factors... they make you feel like its the place be, to get the job done. One Unfortunate thing I have noticed is that they are Unable to provide the Monitoring devices😡 that are used to track your Splat points/ progress🏋️‍♀️ of all your hard work ( not having enough) even when the class sizes are small. They say that you can buy you own🤔. After paying over a $100 a month for just a few classes I think its ridiculous to have to pay around 100$ for a temperamental device 😒

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★ 5

Great workouts! Friendly, encouraging staff. I look forward to each session.

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★ 5

This is the best workout and our studio has the best trainers hands down!

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★ 5

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★ 5

I’ve always worked out at the gym and outside for many years. I wanted to try something different to push me harder. So I decided to get Oange Theory a try. And I’m glad I did, as I’ve push myself further than I have ever have in a long time. I feel I’m getting a good workout and I’m burning more calories than I ever have before. Love it!

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★ 5

There is a friendly trainer that helps motivate, there are different things to do within the hour to avoid getting bored, the workouts are effective, and of course being able to monitor the intensity of your workout via the wristband is awesome!
As for this specific location, the staff were extremely friendly, the entire building was well maintained, and the atmosphere was, overall, very inviting. I had an incident where I felt lightheaded and they couldn't have handled it better. They were genuinely concerned, offered me water, were very patient, and assured me that I wasn't embarassing myself and that everything was OK.
I definitely recommend trying them out! 😊

Source: Google

★ 5

Love OTF! Great staff and workouts are always challenging but doable to be able to reach your fitness goals

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★ 5

Awesome way to workout and have fun while getting in shape!

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★ 5

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★ 5

First day back after earning my Hell Week shirt and parts of the workout felt like we were still doing Hell Week! Great workout today!

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★ 5

The best workout with some of the best coaches!

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★ 5

Amazing coaches and staff! Great workouts never the same.

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★ 5

OTF NorCal has helped me reach those goals we all gave up a long time ago. The Team of Coaches, the Front desk staff and especially the incredible Team of US is The definition of MOTIVATION!

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★ 5

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★ 5

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★ 4

Love this place and have had success when I stick to the plan. Coaches are great.

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★ 5

First time going and I absolutely love this place! Everyone was incredibly nice (the coach, front desk clerk, as well as the other members). This is exactly what I've been looking for in a gym. I needed some place that would push me to do better, since I tend to be a bit lazy when it comes to my workouts, and I believe I've finally found it. My coach, Tiffany, was so helpful and encouraging. Can't wait for my next class!

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★ 5

The best and most effective workout you will find. The coaches and members are great too!!

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★ 5

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★ 5

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★ 5

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★ 5

Great Work Out Tonight Thanks Austin

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★ 5

OTF is the best workout!

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★ 5

More 90s please. But in all serious these guys are great. Took Tiffany and Austin’s classes in the same day and came through just fine. They are great additions to the team and I hope I can take more classes with them.

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★ 5

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★ 5

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★ 5

Love, love love my Orange Theory workouts! Allways motivating and pushing me to be the best version. Of me! Never the same work out, never bored never regretted one workout!

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★ 5

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★ 5

Austin is awesome !!

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★ 5

It's the best workout I've ever had. They put you through a tough work out but you get great results and you have fun while doing it!

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★ 5

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★ 5

A fantastic workout with amazing interval trainning during every class. Great break up of a variety of styles, while making it full body everytime.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Friendly inviting place to workout, the technology that lets me monitor my complete workout is awesome. I want to know exactly what my heart rate and push pace is, game changer for anyone that wants a challenging, knowledgable, workout. The coach vibe is energizing, professional, clear and encouraging. I'm a Happy Camper. 💪🏻👍🏻😎

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★ 5

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★ 5

I can't wait to see how the 90 min class is on Sunday! Coach Sonia is the best!!!

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★ 5

Love love love this place! All the staff are sweet and the coaches keep it fun and challenging!

I'm already obsessed and can't wait to go back each day!

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★ 5

Best place to go after a stressful day at work 🤗

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★ 5

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★ 5

Excellent place to get the motivation needed to burn those calories!

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★ 5

Best workouts EVER!

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★ 5

Fantastic location. Staff and instructors are very nice and really helpful. Facility is clean and very organized. The classes are hard where you burn hundreds of calories but you have so much fun doing it you don't notice.

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★ 5

They push you and provide killer workouts - I highly recommend it!

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★ 5

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★ 5

Great workout

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★ 5

Love my OTF work outs! Awesome coaching staff, and like minded members! Highly recommend to anyone wanting to get fit and healthy!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The best!

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★ 5

Love this place! Coaches make you work harder to get the results you're looking for.

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★ 5

I really like the hard workout mix up & the Coaches & Staff

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★ 5

Such a fun work out! The coaches are motivating and make the class go by super fast.

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★ 5

Fun work outs, your in and out in less than an hour and no two work outs are the same! Definitely recommend!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

This place is truly amazing!! I absolutely love coming into this location. The front desk is always on top of things with the flow of traffic that comes in and out. All the Coaches are great, especially SONIA!!! Thank you OTF-NorCal
-Tea

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★ 5

Great way to get in that HIIT workout!

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★ 5

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★ 5

Best workout ever!

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★ 5

Only 3 work outs in and I am addicted. Love love love this workout! Gym is clean and organized!! Customer service is amazing.

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★ 5

Love otf!! Workouts are never the same!!

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★ 5

I've been working out for almost 1 year now and I love it! I've noticed great and positive changes in my body!!

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★ 5

I honestly love this place. i'm a sensitive person so when people aren't welcoming I immediately feel uncomfortable but everyone here is so nice and even the toughest people that I'm most intimidated by are so sweet and always welcoming. not super cliquey at all and for the price you get amazing/experienced coaches, all star equipment, and a cool group of people to work out with.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

Very disappointed my wife and I scheduled to meet with, not just one, but two of their sales associates at the studio. Neither of them showed up. We managed to get in when one of their employees unlocked the door and answered a few of questions. We asked for someone to call and follow-up with us regarding additional questions we had. That was several days ago and still no phone call.

I gave it 2 stars instead of 1 because of how clean the placed seemed. We will be looking elsewhere to get back into shape.

Also, I was surprised they didn't offer any membership discounts to military or emergency service personnel. Not required but would have been nice to see as this is an expense place for unlimited classes.

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★ 5

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★ 5

The best work out! Trainers are amazing. It's definitely unlike any other gym you'll walk into.

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★ 5

Great front desk! great trainers! And an even BETTER workout!!! Very welcoming to everyone and it makes coming to classes that much better! Everyone knows your name and cares about your goals and will hold you accountable! Love getting my OTF in everyday!

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★ 5

This experience has been the highlight of my fitness journey, every work out is different, the team is more like family, and I know each and every one of us walks out of here feeling accomplished in many ways! Orangetheory Fitness work out templates are intense in their own special way, and always different! You have got to try this!

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★ 5

I love OrangeTheory and everything it has to offer! The staff and members are all like a big family and the workouts are my favorite part of the week. The workouts are like nothing I've ever done before!

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★ 5

This is a great studio with an amazing staff. If you are looking to get in shape then look no further!

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★ 5

Best 1 hour workout in Brentwood! I love the trainers and the front desk staff. The workout is different everyday and mixes it up for me so I don't get bored. I love it!!!

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★ 5

Best workout around! I love the mix of cardio and strength training. The trainers all get to know you and hold you accountable for not only coming to class, but also pushing yourself. I highly recommend this workout.

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★ 5

Great Location, great staff. Can't wait for them to open. Counting down the days until I get started !

Source: Google