★ 5

I loved my experience at this specific Orange theory. The atmosphere, the enhanced attention to detail, made me feel really comfortable considering it was my first group class. Thought I’d only try this once & be done, but I’ll definitely be back & be referring loved ones here!

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★ 5

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★ 1

**Review for Orangetheory Fitness Concord Location**

I have been an OTF member since 2016, starting my journey at #OTFCampbell, then moving to #OTF Pleasanton, and finally to #OTF Concord in 2020. Initially, my experience at the Concord location was fantastic, but unfortunately, things took a turn after the pandemic.

The removal of the noon class was just the beginning of a series of disappointments. The front desk staff seemed to change constantly, creating an inconsistent and unwelcoming environment. I've noticed that many coaches and members have left, which speaks volumes about the overall atmosphere. Over the years, I've watched as the class schedule has been cut down significantly, and it's become a regular occurrence for classes to be canceled—sometimes four to eight times a month!

This has forced members like me to seek alternatives at different studios, which is incredibly frustrating. Ultimately, I decided to cancel my membership at this location and move to #OTF Pleasant Hill, where I hope to find a more stable and supportive environment.

In my experience, OTF Concord does not deserve my money. The lack of responsibility from the owner in managing this location is evident, and I cannot recommend this studio to others. Regrettably, I would give this location a no-star review if I could.

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★ 1

They make it impossible to cancel the membership. No one answers the call. When I go there. They are too busy to talk to me.

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★ 1

1. Membership cancel process was a very bad experience. They waned me to show up in person but I’ve already moved to another city.
2. I tried to use my membership in other cities’ OT studio, they charged me extra $10 for each class I took, but OT concord never told me this and just said I can use my membership any where.
3. I was not happy with the membership cancellation process so I filed a dispute on my credit card they managed to rebill my credit card again. So unprofessional and ridiculously.
4. One star only for the nice coaches I
had there.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Always my favourite.

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★ 5

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★ 5

Love the encouragement and direction from Coach Ozzy and Amanda!

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★ 4

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★ 5

Great place to get in shape!! Awesome staff 👍

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★ 5

Great work out. In and out in a hour. Great location. Friendly staff.

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★ 5

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★ 5

Been coming to this location since before the pandemic. I love the staff here. The workouts are great! They change it up every day and it always gets my heart pumping! On a side note, any time I have an injury, or there's a move that's too difficult, the trainer will always assist in modifying any move. This way, even though you're not lifting heavy, you will still get sweaty!

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★ 5

Great energy! New coaches and NEW GM- Anthony! He is energized, supportive, and keeps you on your toes. The whole Concord Orange Theory team are committed to stay open and keep us all safe during COVID. They are all dedicated to the Orange Theory mission to give you the BEST workout!

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★ 1

Bad experience, got there 2 mins after class started and the lady logged me in super slow. Assigned me a treadmill and then denied entering the class by instructor at 5 in the morning.. try another location!!

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★ 5

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★ 1

What a terrible studio! I've been going here since they reopened during the pandemic and compared to the other gyms -- this place is horrible.

Pleasant Hill isn't too far, if you want a better workout experience.. I'd recommend going here instead! They also have better sales associates and coaches there.

* the water fountain hasn't been working for months. do you realize it is a gym?! how are you going to allow your members to be without water during their workouts.
* they forgot to include my birthday on the wall. so rude to exclude your members like that.
* i wanted to do a transfer between studios and they canceled my membership instead. pretty ridiculous.

They don't really care about their members as much as other studios do! I would definitely not recommend signing up with Concord. You'll be much happier with another home studio. They just care about taking your money here and I get it, it's a business but the other studios exude a sense of community that make you enjoy coming back.

Beware of those 5 star ratings as well, they were bribing members with t-shirts to post them.

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★ 1

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★ 5

I have always had a great experience here! I love coach Keri and Saelym. You get a great workout every time. Yazym is so kind and helpful. :)

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★ 5

Good gym, good coaches.

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★ 5

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★ 5

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★ 5

I can't say enough good things about otf. There is something for everyone whether you are new to fitness or experience. Everyday there is something new I am never bored. The couches are all great I love taking class from each of them for different reasons. It's worth the money because you actually go.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Super friendly staff and great workout! My friend and I really enjoyed our session with Brad.

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★ 5

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★ 5

The staff and coaches are fantastic -- very supportive and encouraging. They create a great environment for having fun and working out with others.

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★ 5

Aubree, Sami, Jamie and The Brad are fantastic trainers! I can honestly say there is not a workout at OTF I have regretted. I'm getting results too! Weight down. Fitness up. Good stuff!

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★ 5

Before Orange Theory, I could never commit to working out. I would pay for gyms and go for a month and then quit. At first, I thought OT was way too expensive and never thought I would be able to commit and continue. This is the first time I’ve been able to commit and see results from gong to a gym. I have tons of energy, I see physical result, and I feel amazing. I am addicted to working out for the first time in my life. I was planning on gong just until I met my weight goal.... but after joining I feel amazing and would recommend OT to anyone that has had difficulty working out in the past.

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★ 5

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★ 5

The coaches and staff are fantastic here. I have seen more results with OTF than any other fitness program. Love this studio!

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★ 5

Structured interval training. Good for all ages and levels of fitness.

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★ 5

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★ 5

OTF changed my life.I never know what to do in a regular gym and there is no help. At OTF you have a wonderful coach that assist you while working out with a team. The great work outs, atmosphere, music, community and dedicated wonderful staff all helps me to stick to this workout. My goal was to find a workout and losing weight. I lost 21 pounds in 9 months and feel great. The best of it is, I have fun doing OTF. Thank you OTF!

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★ 5

Love,
OrangeTheory, love the Coaches.

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★ 5

Love the staff at this site!!!

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★ 5

OTF is crafted to fit your busy schedule. Mornings and evening workouts are offered and it’s the same workout no matter what location you attend. I go to Concord CA location and get to compare results and encouragement with my friend in San Diego, CA! Everyone can take 1 hour to take care of their body and mind. Do yourself a favor, give yourself a little you time. Experience the results! You don’t have to be a super athlete or even know what you are doing, the coaches are kind and attentive but once you get the system they will push you to successes beyond what you could have imagined before going in to the Orange Zone...

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★ 5

Love Orangetheory! Awesome workouts and great coaches to help you along the way. Positive energy and you don’t feel intimidated or judged. This is definitely a motivating workout. A must try!

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★ 5

Great Staff, Great Workout with Great Results, what's not to love!

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★ 5

Greatest Ever! I’ve never had a bad experience and the coaches are so awesome! It’s never the same workout and they like to keep you guessing! No matter how long you’ve been there they will push you and continue to push and support you the whole way!

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★ 5

I cannot get enough! The variety, efficiency, and the coaching- I’ve improved in strength, endurance, and appearance in my short time here exponentially more than a typical workout. I have hypothyroid disease, and recently went from an active teaching job to a more static administrative one. Losing weight has been historically very difficult for me. In a short month and a half I’ve lost 10 pounds and 4 inches from my waist, and I have not felt this good in years.
Thank goodness for the amazing coaches- Sami, Brad and Jamie kick my butt with a smile, and I appreciate them so much! My confidence has improved, and my energy levels throughout the day are noticeably better!

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★ 5

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★ 5

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★ 4

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★ 5

The program is awesome. It makes you push harder and gain more metabolism. The coaches are helpful and guide you.

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★ 5

I enjoy the group workout but the coaches are great about also making you feel like it's a "one on one" session. Definitely the best workout out there.

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★ 4

Great work out pushes me harder than I would ever push myself on my own.

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★ 5

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★ 5

I joined orange theory Comcord July 9th . I lost 36lb
Everyone from the office staff to the trainers is super nice . I’m really happy my wife and I joined this beautiful gem !!!

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★ 5

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★ 5

OTF is a great workout. I love being able to track my progress instantaneously. The staff at OTF Concord are very friendly, for the most part. The trainers are upbeat and keep me motivated.

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★ 5

Really enjoy coming to this gym. Anyone that knows me, knows I've attended every gym in this area and hated working out. But now having been at OTF for 4 months, I can officially say I love this place. Coaches are awesome and always push you to do your best. I have always found a million reasons why I could not attend the gym, but at OTF there is a $12 fee for missing a class (unless you cancel 8 hrs in advance). As you can imagine when you sign up for a 5am class it's easy to just not show up, but when facing an additional fee, I am held accountable to attended every class. My body is starting to show results and I enjoy having different exercises everytime I go work out. Just go take a class and you will see that this gym is not like any other gym you've attended before. Also love that after every class they email you your workout results. This has helped me keep track of my progress over the past months.

Source: Google

★ 5

Great instructors and staff. Coaches Brad and Sandee keep you motivated and make you feel as though they care for your health. They keep me coming back.

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★ 1

I enjoyed the workout and the coaches are great. However, I was left disappointed with their systems and fees.

On top of the $189 a month for unlimited access, you have to pay additional $150 to get the heart monitor which I tried to sync to my OT App. Everytime staff would go into the system, they said it should sync with my app the following day. Finally after a couple of days complaining I was told that it's a known issue but I guess no one knew. In the end, it was never synced.

They talk to you about registering for classes as they fill and if you register and don't show up, they charge you an additional $12 if you don't show up. You can add yourself on the wait list and if you get in you get a text saying you got in but if you get in but you don't confirm via text you don't pay. I went on vacation and came back to adding myself to the wait list for 2 weeks as all the classes were full. Being at it's the 5am class I didn't set my alarm because there was no guarantee that I got in. Turns out I got in 3 days, however, 2 of those times I didn't get a text and 1 time I did but I didn't respond to the 3am text which means I should not have gotten charged. Once I noticed I did, I called and let them know. I got a call back from the "manager" saying that I did register myself and that the fees are valid. I went there Monday to show proof of the 1 text I did not respond to and the receptionist said he would have her call me back. She has not called and the fees have not been reversed. If I registered I know the rules, but if you as a company claim the I won't be charged then I shouldn't be charged or at least have a better system to keep track. As mentioned, the workouts are great but their lack of attention to this and that they can easily charge me left me very disappointed. After looking into it further, I believe I was charged for more "No Shows" after I added myself to the wait list. I have cancelled my membership and still waiting for my call. I had heard this is an issue so if you enroll keep an eye for the fees.

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★ 5

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★ 5

The coaches are always encouraging us and pushing everyone to do their best. I think that type of motivation is key to making a workout productive and also fun at the same time. The music is great too!

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★ 5

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★ 5

3G is intense fast moving never bored always sore the next day because I am having so much fun killin it!

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★ 5

Best mixed cardio and weight routines. Awesome music selections- keeps you zoned and makes you push yourself. Excellent and friendly customer service. Facility is clean. Bathrooms are clean. I absolutely love this place! Sandee is my favorite trainer. Her energy is amazing and she pays attention to everyone.

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★ 5

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★ 5

Burning calories for hours after your workout in a pleasant environment with great instructors

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★ 5

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★ 5

It is a motivating environment with other participants who are like minded and ready to get after it.

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★ 5

Best thing I have done this year! Staff is amazingly helpful and supportive and the coaches are invested in your accomplishments and keep you motivated and reaching further than you think you can. I love it here! Thank you to everyone! Especially Hunter and Megan!

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★ 5

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★ 5

What an awesome class! Brad was terrific and the time seemed to fly by. Loved the mix of cardio and weights, a great workout.

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★ 5

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★ 5

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★ 5

Great class!

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★ 5

I love everything about this workout! It's intense!!, covers all body parts, they monitor your heart, provide trainers/coaches who push you when you would have normally given up, and encourage you so you will give it your all. The program really pushes you further than you thought you could go. I love the point system OTF uses, how you can see for yourself the whole time you're working out, your heart rate, the zone you're in, and your points. It helps you challenge yourself to try harder each time. The trainers/coaches cater to individual needs, make sure you're doing the exercises correctly and safely, and help you when you need it. The workout gets you quick results, its pretty amazing! I also love the atmosphere, the people that work at OTF are great, super friendly and helpful. Its very family oriented and you always feel comfortable while working out. The music is great too, it helps me to keep going and push myself. I also like how the room is dimly lit with orange lights instead of horrible bright florescent lights. I know its sort of a silly thing to mention, but it really does make a difference in the atmosphere. I especially love how I feel after working out at OTF. The exercises are always changing a bit and I'm being challenged every time I'm there. I have seen changes already in my body and mind and its only been a few weeks since I started. I think everyone should come check out OTF its so different than any other gym you've gone to, it's so much better!

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★ 5

I have been to several OT studios and I have to say that the Concord studio is the best. Great front office and GREAT trainers!!!!!

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★ 5

OTF fam is best!! Best workout you can take and leave feeling great every time!!

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★ 5

Excellent work out today! I burn more calories when Elissa is coaching than with any other trainer!

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★ 5

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★ 5

Great workouts.

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★ 5

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★ 5

❤️ working out at Orange Theory Fitness

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★ 5

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★ 5

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★ 5

Totally addicted! Finished my 3rd week straight and loving it!

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★ 4

I loved the workout! Day one was incredible! Top notch everything! Day 2 I was waitlisted and even though I was there on time, I had to wait 5 full minutes before going in to the weight floor with no warm up. Felt dangerous/unsafe to me. Once I was warm, the workout was amazing again.

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★ 5

Very motivating instructors and great music. They are always friendly and there to push you to succeed. I’m a new member but love it so far!!!!!

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★ 5

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★ 5

Hell week done! Dri Tri done! Everest done!

What OTF challenge will I complete next. When will you join!

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★ 5

Amazing workouts and great trainers and staff! Best 60 minutes I spend in my day!

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★ 5

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★ 5

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★ 5

I originally signed up at the Walnut Creek location but found it hard to make the classes with the drive time from Clayton to Walnut Creek. I was thrilled when OTF Concord opened. It is conveniently located near my house and the staff is very friendly. The coaches are awesome and the classes go by quickly. The coaches and heart rate monitors keep you motivated and you push yourself during each workout. Every workout is full body workout and each class is different so you won't get bored with your workouts.

I highly recommend OTF Concord!

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★ 5

Great workout! Love the high intensity training. Really well organized.

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★ 5

Orangetheory Fitness is AMAZING!! The Coaches and staff are THE BEST! Try it, you will not be disappointed! 🍊🍊🍊🍊🍊

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★ 5

I love Orange Theory! It's a great workout, with great staff and great coaches!!

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★ 5

Top notch facility and very clean ! The staff and trainors are outstanding . As a practicing Chiropractor I would reccomend this place and feel comfortable with it .

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★ 5

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★ 5

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★ 5

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★ 5

OT has helped me get back into a fitness routine. I am so pleased with the format and the staff. Thank you for the encouragement! The best part is I show up and they tell me what to do. I get a great workout in without the thinking! Perfect!

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★ 5

Best workout ever!

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★ 5

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★ 5

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★ 5

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★ 5

I normally hate working out, but this workout is fun! I like the dim lighting and the upbeat music that is actually good music and not rave music like some places. Both of those things made it so that I did not have a headache by the time I left. And also super challenging! I like going with a buddy because it's motivating to try to get more splat points than them! Instructors and staff are so nice and encouraging. I also like how as soon as one part of my body was startin to really feel it we would move on to another exercise to give it a rest a bit. I have been telling everyone about it! Looking forward to getting into the best shape of my life!

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★ 5

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★ 5

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★ 5

I love the coaches, the staff and the workouts!

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★ 5

Great! Love the music, the energy, the coaches, and the variety. It's never the same workout.

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★ 5

Work outs are great, the staff is even better. Love it!!!

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★ 5

Love it!

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★ 5

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★ 5

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★ 5

You guys are awesome !

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★ 5

Great work out! Really pushed me to work harder than I normally do with my workout!

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★ 5

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★ 5

First workout! Loved it

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★ 5

Love this place! There have only been a few workouts to keep my interest for more than a few months in my life...so far I've been going consistently for about six months and I can see and feel the difference. The class schedule is perfect for me to attend regularly, the staff is friendly and helpful, and the coaches are motivating! Even though I "hate" everything about the class (treadmill, rower, weight floor), it keeps me coming back! As an added bonus, the nerd scientist in me loves seeing the numbers that come out of the heart rate monitoring to compare different days based on the workout, how I feel, and my level of effort.

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★ 5

I've been a member since December and have never had a bad workout!

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★ 5

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★ 5

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★ 5

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★ 5

This OTF location is awesome! Front desk staff is so sweet and always knows me by my name. The coaches are great, super inspiring, and keep you focused on your work out! They always push you to empty that tank at the end of the workout!

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★ 5

Orange Theory Concord is the BEST workout I have ever experienced! The coaches are AMAZING!!!!

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★ 5

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★ 4

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★ 5

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★ 5

Thanks Coach Laura for a great 5am workout! 600+ cals burned! Wahoo!

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★ 5

Great staff and coaches and workouts that aren't boring and will get you to your goal, whatever it is!

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★ 5

The best workout!

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★ 5

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★ 5

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★ 5

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★ 5

my first time at the gym and it was amazing

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★ 5

Seriously the best 1 hour workout! You workout harder at Orangetheory than you would on your own. Encouraging coaches and they truly want to see you reach your goals.

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★ 5

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★ 5

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★ 5

Concord has the best coaches! They are so encouraging!

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★ 4

I really enjoy the OTF work out. I need the trainer there to motivate me. The ones at Concord are so friendly and helpful.

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★ 5

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★ 5

Great!

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★ 5

This is the most effective and energetic workout I have ever experienced. The coaches provide encouragement, great energy and push us to get the most of every all out. Love this studio and the team!

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★ 5

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★ 5

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★ 5

The interval training works!! Gotta try OrangeTheory!

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★ 5

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★ 5

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★ 5

Customer service at the front desk from Mikaela was excellent, quick and personal. First class done and I am hooked! I prefer a circuit style training with good guidance and I found it! Love it

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★ 5

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★ 5

Best treadmill workout I've ever had

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★ 5

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★ 5

Love all of the trainers! Best gym in town!

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★ 5

Orangetheory fitness in Concord is worth every penny. Friendly staff, knowledgeable trainers and a top notch workout in 1 hour. I highly recommend it!

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★ 5

Best overall fitness workout on a consistent basis I have experienced.

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★ 5

Elissa is a great coach. Motivating and explains everything well.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

If you are looking for a gym that goes above and beyond in all ways, and most of all challenges you to be your best self, you have to check out Orange Theory Concord-Clayton. The classes are intense, but doable, and really help you to push yourself to the next level. The coaches are personable, supportive, and overall, a pleasure to learn from. The front desk staff invests in knowing the clients walking in and really help to create a welcoming environment, and it's even better when they are taking a class with you. This is a community of people that are invested in helping others be the better than yesterday. You will leave sweaty and ready for the day ahead (or perhaps a good night's sleep), but either way you will be proud of yourself for pushing through that Orange60 class.

Base pace, push, all out, and walk and recover will take on a whole new meaning :)

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★ 5

OTF workouts are the best thing that I've started this year! In less than 6 months, I've lost 15 pounds and have gained so much confidence and energy. I'm a super busy working mom and the one hour workouts are the perfect length and get the job done. The trainers and staff are fun and friendly and make you feel comfortable and part of the community. Very happy and I look forward to being a member for a long time!

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★ 5

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★ 5

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★ 5

BEST workout- always a challenge, always different, always makes you feel fantastic afterwards and wanting to push more!

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★ 5

I honestly have not been to have a great gym like orange theory. I love how the staff knows your name and the coaches also want you to succeed in their classes . Laura and Elissa have passion and is shown on the day to day interaction. KEEP IN MIND THIS GYM IS CLEAN!!!!!! This gym focuses on you and no televisions showing you all the bad news! ❤️❤️❤️❤️ It! I encourage all to come!

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★ 5

I love OTF! The coaches are very motivating - finally a workout I don't dread!

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★ 5

Love Orangetheory! It kicks my butt everytime!

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★ 5

I love this workout workout, studio and staff!

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★ 5

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★ 5

I love the OTF.. different work out everyday and the coaches motivate and make sure proper lifting mechanics are used, too. So respectful to all young and old members! Best of all, I'm seeing results of all that hard work.

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★ 5

I love everything - from the variety of equipment to the variety of the work out every-time is different. The coaches are super motivating without being "cheerleady" and I never feel out of place being older and bigger than some.

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★ 5

I really like the structure of the workouts. The coaches are great, I love the music and the energy.. great place to get fit! Also, I recently had a shoulder surgery which limits what I can do. Each session the coach will ask if anyone has an injury so they have the opportunity to modify your workout.

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★ 5

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★ 5

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★ 5

Love this studio! The staff is very friendly and helpful! The instructors are knowledgeable and very motivating! As someone said it's like personal training in a small group. I recommend this OTF to anyone new to working out or experienced.

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★ 5

CANNOT WAIT FOR THIS TO OPEN! Great addition to the Claycord area!

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★ 5

Very excited for the grand opening party and can't wait to workout! Staff is awesome and has great prices!!!!!

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★ 5

Open, Open, Open! I cannot wait for Clayton Concord area to have their own OTF! Brentwood is off the hook with their workouts and will deliver. I can't wait to see everyone get to work on their fitness goals in Concord. So far, the sales team and management staff for Concord are extremely supportive of their customers and really look out for them! I'm confident you will love OTF as much as I do!

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★ 5

One thing that sticks out to me is the quality staffing. I really look forward to the Grand Opening!

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