★ 5

Source: Google

★ 5

I joined Orangetheory at the beginning of the year. Prior to joining, I had never really worked out before and was 20 pounds overweight. Since joining, I have gone to 5 classes a week and have lost 15 pounds. I love the different workout each day. The instructors are so motivational and kind. They correct your form and answer any questions you may have. I highly recommend joining!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love this location. The coaches, staff, members, equipment, … all great! They have accommodated me for several personal issues that have come up and have always made me feel like a valuable customer. They are always available when I call. They have reasonable policies that serve everyone and make for a more enjoyable experience for the group. They are welcoming to every and anyone who walks through their doors.

Source: Google

★ 5

I’ve been an OTF member before joining the El Segundo location, and keep coming back for the amazing workouts! The staff here is fantastic; they always greet me with a warm welcome and a smile. When I joined in April, Steven took extra time to explain the different memberships and patiently answered all my questions, especially since it had been over a year since I was last in the studio. The warm and inviting atmosphere keeps me motivated every time I visit. Plus, there’s plenty of parking—you might just have to walk a little (which is a good warm-up!). Highly recommend this location!

Source: Google

★ 1

Terrible studio. Do not go here. Was in from out of town for work don’t know the area took a Lyft to the studio and was 7 minutes past the time to get into class. Steven wouldn’t let me In and was rude and treated me poorly. Hopefully you don’t have to deal with him. I used to be a coach at OTF and it’s a terrible place to work too. Do not go to this studio.

Source: Google

★ 5

Classic Orange theory workout in a very clean facility with great instructors and excellent playlists

Source: Google

★ 5

My only issue is that they play the music too loud. It is a good selection but I have to wear ear plugs

Source: Google

★ 5

Had two friends peer pressure me into checking out OTF. I gave it a go and have enjoyed it so much. I started in late December and saw some results within a few weeks. Although I can see a change in my physical appearance I’m most excited about my heart health. I’ve always hated running and was never good at it. With the way the classes are set up, I can now jog/run for the duration of the time on the treads. I’m still dying as I push myself, however I’ve genuinely never been able to do this. Give it a go. ◡̈ from the front desk to the coaches to the other members, everyone is nice and encouraging. 🙌🏼

Source: Google

★ 2

I've seen a decline here in the service that you get. Today, I was having a rough day and needed to work out, I go to sign up for the class only to find that for some reason I can't book something. I know that membership is active so I call and ask what the issue is. They say that they need a new card for me. I had gotten a replacement card and forgot to notify them. Had the just called me to update the card, I would have given them a new card. It's frustrating to want to sign up for a class and only then you realize that your payment was not processed for something that could have been fixed with a call! What's even more annoying and frustrating are the folks that I spoke to acting like it's somehow my fault or talking to me with an attitude that is completely unnecessary. I called you to rectify the issue, not the other way around. Just don't be fooled with OTF antics, when they need you to join, they are the most pleasant people and everything after that is down hill!

Source: Google

★ 5

Source: Google

★ 5

I travel for business and often get to visit other OTF locations OTF El Segundo/LA was great! 💪🏼🧡

Source: Google

★ 1

UPDATE: it appears I was credited back the class after all, so thank you for that. However, the attitude of the person sending me text messages and telling me that I was wrong is still pretty bad....especially considering they didn't answer any of my calls. This is not the way we train our employees to talk to customers is all i have to say about that.

Went for my first class and was pretty excited about signing up. They charge you $140 for the tracker which seems steep but not terrible. Then I signed up for a class on an app they did not show me how to use, and then I was not able to cancel the class from the app because it doenst work like any other mobile app ive ever used, the UI is really bad. So they are charging me a cancellation fee for my very first class, when I tried to cancel on-time. I even called them but no-one answered the phone. Go-figure. Im sure there are better OTF studios that would understand the benefits of quality customer service. This is not that type of establishment though.

Source: Google

★ 5

Another great OTF gym! Shout-out to Coach Isaac!

Source: Google

★ 2

Expensive for the infrastructure they have

Source: Google

★ 5

Source: Google

★ 4

Orange theory workouts: 5 stars!
OTF staff and coaches: 5 stars!
OTF LA community building: 3 stars

I’ve been a member of OTF for years, and the LA OTFs are the least set up for community - wish that each studio could have their own social so that we could celebrate the awesome SAs, coaches, and the members we regularly see! Instead, it’s set up for all LA OTFs to be one social media, which makes it so members don’t get to know the people at my gym, but get to see stranger coaches and members at gyms that they will never go to.

I miss that part of OTF in Utah county, Ohio, Orange County, Melbourne AU and London UK! Hoping management switches it back :)

Source: Google

★ 5

Just got in my post-workout boost! Love how the coaches and workout templates motivate me to challenge myself and achieve my goals. Staff are amazing too! Looking forward to challenging myself in marathon month starting next week!

Source: Google

★ 5

Great workouts and staff are always so helpful & friendly

Source: Google

★ 5

Best workout in the South Bay!

Source: Google

★ 5

Great work out!

Source: Google

★ 5

Source: Google

★ 5

I love Kennedy's classes. She gives you feedback and motivates you. Great workouts 💪

Source: Google

★ 5

Orangetheory is a great workout! Jewel and the rest of the staff in El Segundo are kind, welcoming and encouraging. Highly recommend trying them out!

Source: Google

★ 4

Love coming here! Expensive if you're not a member. Spent $40 to take a class and borrow a heart rate monitor but the work out was great!

Source: Google

★ 5

We couldn’t wait for this location to open because it’s so convenient. On top of that, they have some amazing coaches. Highly recommend taking Coach Melissa and Isaac’s class. I have been doing OTF for a while and couldn’t be happier with the results.

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 4

The work out classes are great and the coaches are good motivators for success. Two early morning options for working out before work, and a limited number of work outs available during the lunch time. Give your self time to find parking. Safe parking for Orange Theory is in the garage. Small staff, so have patience when it get's busy. Some may find membership expensive, however I find the value is work the membership cost. Overall, a great place to meet your fitness goals.

Source: Google

★ 5

I love the fact that this location is so close to Costco. I could get a hotdog 🌭 after working out. And that would be the best hotdog for sure.

People here are nice, equipment is new. Parking is abundant.

Source: Google

★ 1

I like HIIT workouts and Orangetheory gym, I've been a member for years. I am currently looking for alternatives due to their policy that I can't join the class if I am 5 minutes late regardless of they have the space for me or not. I was 6 seconds past 5 minutes because I had trouble finding the location and they wouldn't let me in. That's a horrible way to treat members.

Source: Google