★ 5

I moved cross-country to Newbury Park 5 months ago with no family or friends nearby, and finding a place that felt like home was tough. But OTF Newbury Park is quite literally the best studio I’ve ever been to! The staff is extremely friendly and all the coaches are super supportive! I’ve been to a few other studios and it’s just not the same. OTF Newbury Park is truly a community, and I'm so glad I found it!

Source: Google

★ 5

Great coaches and front desk staff! Always happy to visit this studio

Source: Google

★ 5

I Love the concept of Orange Theory on how they get you in shape. Love all the coaches! friendly and knowledgeable staff! Solid team!

Source: Google

★ 5

The work outs here are spectacular.

Source: Google

★ 5

The owners are amazing. The coaches are supportive. The machines are fancy. The gym is clean. The community is welcoming. Oh, and you have to cancel your class 8 hours in advance if you're not going to go so if you wake up early for your 6:25 class, YOU'RE GOING. Some people may not like this but I actually find that I go to class rather than press the snooze button like I probably would if this was a regular gym. The different pay structure options are refreshing (you can pay for a one time class, a package of classes, or monthly for a certain amount of classes per month. So many choices!) Have concerns about back issues or something else? No problem. Just let the coach know and they'll give you personalized modifications to fit your needs. I really can't recommend this place enough.

Source: Google

★ 5

Source: Google

★ 5

Really nice very big studio. Staff was friendly and Taylor was very nice coach.

Source: Google

★ 5

Very friendly clean studio with awesome people

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

OTF NP has a bigger square footage than others nearby. I don't feel like I'm packed like sardines. The staff and owners are also the best!

Source: Google

★ 5

This is the best OTF studio I’ve ever been to. All of the coaches care so much about helping members improve, the studio is spacious and clean, and all of the staff is so warm and welcoming.

Source: Google

★ 5

I have been a member here for years and of OTF for even longer, and this is my favorite location. The size of the facility is the largest I've ever seen. Combine that with the excellent coaches, the friendly helpful staff and most of all the new owners, and it gets all the stars from me!

Source: Google

★ 5

I absolutely love this OT and is hands down the best studio I’ve ever been to. I’m just coming back to OT after the pandemic and it’s still the best hour of my day, this place is the only thing keeping me sane most days. All the coaches are incredible and I live for coach Elaine’s classes. She is such a ray of sunshine and a burst of energy that gets me hyped before class and keeps me going during class on the days where I feel like giving up. This studio is so much more than a workout studio- it also has a great and supportive community and you’ll inevitably make friends while you sweat. Thanks JR for having such an amazing studio with an amazing culture and vibe! Also, Lauren at the front desk is amazing <3

Source: Google

★ 5

Source: Google

★ 5

The coaches here are friendly and informative. They always have a positive energy that I look forward to attending class.

Source: Google

★ 5

OTF in Thousand Oaks is fantastic. First off the coaches and owners are all amazing. They are kind, helpful, patient and always motivating. The workouts change on a daily basis which makes it more fun. I only became a member 7 months ago as a beginner and although I have done yoga and Pilates I was looking to build muscle and endurance. now go 4 to 6 days a weeks and love that the classes are dynamic. Whether it's treads, weights, rowing, lifting class, TRX, bikes, and more I'm always challenged and motivated by the coaches. It's the perfect place for beginners or advanced and I see the changes everyday in my strength and endurance! Thank you OTF!

Source: Google

★ 5

Source: Google

★ 5

I’ve been to several Orangetheory fitness studios but Newbury Park is the best one I’ve been to. The coaches are all great and really care about their members, and the owners of the location are such nice people. Some of the OTF studios can feel crammed but Newbury Park is really spacious and it’s always very clean. Orangetheory in general is a fantastic and fun workout, and it’s the only workout that I’ve consistently kept up with over 5 years. They have a lot of different challenges throughout the year that keep you engaged and motivated. I highly recommend OTF and the Newbury Park studio!

Source: Google

★ 5

Love the gym. All the staff and trainers are excellent and supportive. They keep giving tips and guidance on improving form and reps. Workout is a lot of fun and impactful. I’ve been hitting 750+ calories every workout session and feel great.

Source: Google

★ 5

Newbury Park Orange Theory is amazing! They treat you like family and are so welcoming! The trainers are so motivating, friendly and kind! Everything about this place makes me want to workout everyday and show up !

Source: Google

★ 5

Love this gym! The coaches all care about each and every member. I have grown tremendously in my physical health as well as my mental strength since going to Orange Theory. This location has the friendliest staff, great equipment and space to workout in and cleanest facility. Grateful I found this gym!

Source: Google

★ 5

I have been an Orange Theory member for 9 years - one of my favorite studios is right here by my house in Newbury Park. Everyone is super friendly, and very welcoming. This is my “go to” for an amazing workout!!! Come check them out. You will not be disappointed 🙌🏼

Source: Google

★ 5

I love the energy of this studio! Everyone from the owners, coaches, and front desk associates are a delight and always so welcoming and friendly. You can't go wrong with any of the coaches- they are all there to encourage, challenge, and support you!

Source: Google

★ 5

Source: Google

★ 5

The best gym in Thousand Oaks! Every coach is so friendly and motivating! Personal touch! So welcoming for anyone… starting out to advanced! Taylor and Sakura are awesome (JR is okay too)!

Source: Google

★ 5

I never thought I would say the words "I love the gym", but here I am. I planned on joining for a short couple of months, but now I'm not going anywhere. The owners and staff are the most friendly and motivating people I've ever met. As someone who has never felt comfortable working out in this kind of setting, they have made me feel like I belong and I couldn't be happier with my membership.

Source: Google

★ 5

Fun and friendly staff. Knowledgeable and professional, they provide excellent instruction, feedback, and encouragement. The facility is clean and the equipment is the latest and always in working order. The owners have a lot of pride in their business.

Source: Google

★ 5

Quality time spent with five star coaches, super clean venue and lots of flexibility in class times 🙌🏼

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Absolutely love this studio. From the minute you walk in with the friendly faces at the front desk, to the way the coaches push and inspire you to be all we can be. I enjoy the quality of the work outs and getting in cardio and weight training.

Source: Google

★ 5

I was so intimidated in the beginning but the combination of the owners, front desk staff and coaches made every day so enjoyable.
I love the workouts and how encouraging everyone is.

Source: Google

★ 5

The trainers and owners are rad, super friendly and helpful

Source: Google

★ 5

I love this Orangetheory studio- it has a great vibe and the coaches and members bring amazing energy to each workout! Also they do a great job remembering names and creating a welcoming atmosphere- thank you otf np!

Source: Google

★ 5

I love Orangetheory Newbury Park! The front desk staff, owners, and coaches are all welcoming and encouraging. I’ve been an OTF fan for years, and in several places I’ve lived, but the NP studio has by far the most local feel.

Source: Google

★ 5

Love the owners JR and Michelle and all the coaches and front desk people that work there. Best work outs ever. Best decision I have ever made giving up my private trainer and joining OTF

Source: Google

★ 5

Hands down a great gym! The staff is super friendly and always happy to help out! The classes are about an hour and every time you come in the workout is completely different! You get an equal balance of cardio and strength training! It was a little intimidating at first… but everyone works out at their own level… I have had personal trainers in the past and OT is like having your own personal trainer! The coaches are the best!! Thank you Elaine for always making the classes so fun!! You know when you come in you will have an incredible challenging workout every time! I highly recommend! I have been a member here a few years now and I love OT!

Source: Google

★ 5

Do yourself a huge favor and GO! You can find information about OrangeTheory workouts many places on the internet so I’m focusing this review on the Newbury Park studio.

I’ve traveled extensively for work and visited many OrangeTheory studios and this one is hands down the cream of the crop. The owners, Michelle and JR, put a ton of love and consideration into making sure the members feel spoiled, supported, and valued.

The studio is spotless and super organized. The front desk is kind and they make an effort to learn everyone’s name. The coaches are incredible…all of them. If you feel any bit intimidated by starting a new workout class, don’t be. The coaches tailor the workout to ALL skill levels and capabilities, regardless of age or ability.

In addition to an amazing workout, the sense of community and belonging is a huge unexpected bonus. No cliques or workout snobs. All are truly welcome.

I’ve been a member since 2018 and am so grateful to be a part of this community.

Source: Google

★ 5

Source: Google

★ 5

Love OTF workouts and love this studio. The excellence starts at the top with the owners. Front desk staff are great. Trainers are amazing. The studio is clean and well maintained. The new addition of chargers in many of the storage cubes is a small example of how they care for their customers.

Source: Google

★ 5

I have tried my share of exercise routines - anything from power yoga, aerobic trampolines, cross-fit style gym, or even ballet dances.

OTF is the one thing that I've managed to stick with for the longest and it's thanks to the amazing owners and team at the Newbury Park studio. If you join this studio you can expect coaches who always bring the best energy (and awesome playlist) to the lessons, the staff at the desk are always super helpful, and if you're lucky, you can race JR (the owner) on the treadmill!

Orange Theory is a solid fitness program, as evidenced by the progress I've made since I joined last July, but it's the studio that makes or breaks the deal.

And in Newbury Park they make you feel welcome and supported. And the members are fun, too! ;)

Source: Google

★ 5

Love this gym! The coaches are awesome and the owners are so nice. Workouts are great and addicting !

Source: Google

★ 5

If I could give you all 1000 stars I would! I can’t even begin to to express my love for OTF Newbury Park! There isn’t one single thing I don’t like. The owners are the kindest people. The front desk staff are so welcoming. The coaches are amazing! Every single one of them! So much fun and they know exactly when you need that little push or if you need to be in your quiet zone. Then there are the crazy people like me who wake up every single day and decide to go. I have made so many new friends and just love the entire OTF NP community. I finally found my place and I hope ya’ll like me too because I’m not going anywhere!!

Source: Google

★ 5

Best OTF around! The new ownership as of 2020 is OUTSTANDING! They care about their members, staff and cleanliness. Very friendly staff, and best coaches!

Source: Google

★ 5

I love that I don’t have to think about what I’m going to do next. I also love how my intense workout is done in an hour, along with the awesome coaches! Best decision I’ve ever made in joining OTF!!!

Source: Google

★ 5

Source: Google

★ 5

Great workout—great coaches and people. Love this place!

Source: Google

★ 5

Source: Google

★ 5

Amazing workout experience! Wonderful coaches and great variety in the workouts.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

OTF Newbury Park is AWESOME! The coaches are so supportive and encouraging and the staff are all so friendly and welcoming. If you want to push yourself, get a challenging workout in and feel part of a family…..this studio is for you!

Source: Google

★ 5

Such an amazing workout ! I feel healthier and stronger each time I go. The trainers are phenomenal and the staff is always friendly and helpful. I highly recommend this team!

Source: Google

★ 5

Source: Google

★ 5

Love OTF and the coaches. It's the best workout - you get in and out in an hour so you can get on with your life. The coaches are super supportive, they play great music, and can help with any modifications you need.

Source: Google

★ 5

Source: Google

★ 5

Makes exercising bearable. The workouts are varied and creative. You really feel connected with your fellow members and the coaches. Very clean and airy, even with the orange lights. Equipment is kept up.

Source: Google

★ 5

love the HIT type of class this is I have fun while i’m working out and feel so good afterward and I have noticed results for sure over the past few months! coaches are so helpful and friendly! most efficient way to get gains in my opinion

Source: Google

★ 5

Love Orangetheory for an amazing workout and community of people

Source: Google

★ 5

Great workout, great coaches, all of the staff is so friendly & encouraging! Highly recommend this location!

Source: Google

★ 5

Source: Google

★ 5

I’m hooked! Amazing program, instructors, facility, etc etc etc!

Source: Google

★ 5

OTF in Newberry Park is great! Although they are not my “home studio” they are close to my home studio, and I frequent their classes often. They welcome me with open arms, and treat me as if I were one of their own. I highly recommend this studio if you are looking for a great work out, with friendly and professional staff and coaches. The owners are seen regularly, and interact with their members in a genuine way.

Source: Google

★ 5

Source: Google

★ 5

My husband and I joined Orange Theory 3 weeks ago and we feel like we are a part of a little family. Everyone is so warm, friendly and supportive. We are on a weightloss journey and all the trainers are there cheering us along (and kicking our tushies too) we have to go back to England in a month and will be VERY sad to leave...also everyone knows our names and as silly as it sounds this makes us feel really welcome. If you live in the area and need a gym, this is ittttt!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Stay away from this Orange Theory studio! While I love the OTF workout, the owner and management team of Newbury Park are horrible.

I signed up for an Orange Theory membership while I was temporarily residing in CA for a summer internship. I made it very clear to them that I intended to transfer my membership to my home city at the end of August. They said that wouldn't be a problem, but they never explained their policy or process to initiate a transfer. I assumed that once I started going to workouts at the new studio, my account would seamlessly transfer. A couple of months ago, I noticed my credit card was being charged twice: 1 for OTF Newbury Park and 1 for my new home studio.

After multiple attempts to contact a decision maker for the Newbury Park studio, I was finally told that I would not be reimbursed for the months I was double charged. They told me that they would deviate from their normal business practices and not charge me for this upcoming month. The manager of the studio would not even respond to my emails, which forced me to communicate with one of the sales associates.

These people are greedy and think it is appropriate to collect revenue even though I had not attended a workout at their studio for over 6 months. Orange Theory corporate and my home studio were both equally worthless in getting this issue resolved. They keep pointing fingers at each other and leave the customer out of pocket. As a student, I have to be careful with my money. While I should have read the fine print in more detail, the staff misled me to believe that the transfer process would occur behind the scenes.

Such poor business practices! OTF, you need to fix your franchise business model so that your studios are cannibalizing each other's sales and ruining the customer experience!

Source: Google

★ 1

I started out at OTF and went to this location for a short time. I used to think OTF was the best place around. I was their number one promoter; however, this location is not clean and the equipment and machines are always breaking. The heart rate monitors go in and out, so I tried another group fitness studio in town, and found out that their workout is just ok. I got a lot of splat points but in the end I was not getting in great shape. Complete waste of time. Also the owner is overly proud of himself and does not stick to the planned workout. You can tell if a workout at a studio is good just by looking at their members. Find a group fitness studio where the people are super fit and you will become fit too! Thats what I did, and now I'm down 30 pounds and feel better than I did the entire two years I went. Also the front desk is not friendly.

Source: Google

★ 5

Great workout. Outstanding staff. I understand that everyone's experience is different, but I can personally attest that some of the details outlined in the negative reviews have never happened to my wife or I. Highly recommended.

Source: Google

★ 5

Source: Google

★ 2

Orange Theory is still the best workout around. I travel for work so have been to around fifteen different studios. The coach Ben was great. Awesome enthusiasm and direction. There's an opportunity for better music and timing. For example, when it's an all out make sure it's a song that is really motivating and make sure to turn the volume up a bit.

This is my fourth or fifth time at this studio and the biggest opportunity is getting the scoreboard and heart monitor's to sync up. There has been an issue every time. Today the board kept going in and out and when I was at an all out 12 it recorded my heart rate at 85%. The time I was here before, I took the monitor off because it kept dying going grey on the scoreboard.

These workouts are expensive so there's an expectation that everything should work properly.

Source: Google

★ 5

I enjoy the way the workouts are geared towards a specific goal - keeping fit. It provides closely monitored exercise regimes, circuits are never the same and you can always be sure to have a good time. With high blood pressure, worn out knee caps and other challenges, i find the workouts good and challenging and i find every member of the team very helpful and encouraging.I am glad i fell in love with them after my complimentary class.

Source: Google

★ 5

In and out in a quick hour, with knowledgeable and motivational coaches. A friendly and welcoming experience. Give it a try if you need a little motivation in working out (like I do).

Source: Google

★ 5

Cat is an awesome trainer. I can't find my legs and my arms don't work but that's okay!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The girl at the front desk was so helpful and lovely! The trainers actually wanted to get to know you and really cared about your back story etc. The studio was absolutely amazing as well.

Source: Google

★ 5

This is the best workout. I think this is the best equipment set up of a couple of the Orangetheory’s in town. And the staff is fantastic, the trainers and the front desk. Love my time here.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

The one star is for the workout classes. The teachers are good and the classes are great but watch out for the front desk and the customer service.
1) I was told I was getting some kind of deal by signing up at another studio, which resulted in them scamming me at the NP location
2) They are very rude at the front desk, after being told as a new member I get a discount on the heart monitor I was still charged full price and the woman at the front told me "well that's too bad it is what it is". Just plain rude
3) They interrupt your workouts when they have questions for you or if their crappy loaner heart monitors aren't working and they can't figure it out
4) You'll find dealing with their front desk is a part time job just trying to schedule classes (their text feature never works and neither does their phone line)
5) You'll be embarrassed when you refer your friends and your friends ask you "is the front desk always this awful?"
6) You'll always be confused because you get a different answer every time you ask the front desk anything

If they could just get on the same page at the front desk it would be a lot less frustrating and likely an enjoyable experience. However, it's been a hell of a few weeks and I would never go back. There are so many better options, save your sanity and skip Orange Theory.

Source: Google

★ 5

A super duper good workout. I really feel it, big time!! Yay!!

Source: Google

★ 5

This is doable!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

On vacation in the Ventura area and visited the Thousand Oaks Orange Theory. Great experience! Fitness trainers and staff were friendly and very helpful. Natomas OTF is my home studio and the staff is outstanding! I put the Thousand Oaks OTF crew right up there with them!

Source: Google

★ 5

Source: Google

★ 5

Great place to workout and awesome results!

Source: Google

★ 5

Awesome workouts and friendly and knowledgeable staff. I highly recommend Orangetheory Fitness Newbury.

Source: Google

★ 5

I love that's it different every time. I love the high energy that ALL of the instructors have. I love that I get a fantastic workout EVERY time with no wasted time. Basically there is NOTHING I don't love about it!

Source: Google

★ 5

Best 1 hour workout there is! What makes it so awesome? The trainers, the people and the diversity of the workout! I'm never bored and even when I think I'm dying, I'm having fun the entire time!

Source: Google

★ 5

Source: Google

★ 5

I love OrangeTheory Newbury Park! The instructors are amazing! The workouts are fun and challenging. It's just a wonderful place to get in shape!

Source: Google

★ 5

This studio is outstanding! Friendly staff and trainers. Awesome energy that makes the hard workout fun. You burn calories throughout the day even after the workout is done. It's a no brainer

Source: Google

★ 5

Day #2 of #HellWeek
#HelatWheel 5:15am Let's Go!!!
Cat Conti Coach / Referee
#OTFNewburyPark
#OTFNation

Source: Google

★ 5

This is the best 60 minutes of exercise a person can get. It's a challenging (but fun) full body workout without the boot camp feel. You can go everyday and never do the same thing twice. Cass is amazing, motivational, and fun! The owner (Dane) is an awesome trainer as well. They're my go-to for a great workout! I Love OT NP!

Source: Google