★ 5

Great facility with lots of windows (most OTF studios don't have as much natural light), nice staff and easy parking.

Source: Google

★ 5

Love the Pacifica OTF! The staff and coaches are great and everyone is so friendly and supportive.

Source: Google

★ 4

Wicked class with Jack was fantastic !! So much thought, energy and perfectly timed music.

Source: Google

★ 5

Excellent workout, and an awesome coaching staff.

Source: Google

★ 5

The best gym on the coast! I’ve been here for two years now and made incredible progress with my fitness. The coaches are engaging. They’ve got fun upbeat workout playlist and are always positive and encouraging

Source: Google

★ 5

I've been going to Orangetheory Fitness Pacifica for about two years now, and I can honestly say it's one of the best decisions I've made for my health & fitness! I've completed 100+ classes, and somehow it never gets boring! there's always something new, and I really enjoy the benchmarks & themed weeks like Hell Week! The coaches are awesome at Pacifica! They're super encouraging, and great at giving tips & pumping up the energy! Huge shoutout to the OTF Pacifica crew for keeping it fun, consistent, and always pushing me to be better!

Source: Google

★ 5

I went to hell week at Orangetheory Pacifica. I had never attended a class before but my mom has been a member for a few years. I loved it. It was so cool to see my heart rate and calories burned. The coaches are all amazing - coach Jack, coach Hanna and coach Maddie are all excellent. Super helpful and energetic. I recommend OTF Pacifica to anyone looking for a sweaty workout with great people! Thanks OTF.

Source: Google

★ 1

I am not someone who likes to write bad reviews. But their customer service is unbelievable. I have reached out to them multiple times, texted them and called them, absolutely no response.

I asked them to stop charging my card a few months ago - my card details changed and I told them I would not like to resume classes for now due to an injury and would come give them the new card details when I’m ready to resume. But I guess the card automatically updated (according to you the bank) in their system and the subscription is still active despite me reaching out to them to stop. I have contacted them through calls and texts countless number of times and sent voicemails. I never received a call back or a text back from them ! But they keep charging the monthly fee from my card.
This is completely unacceptable. Even after seeing this review, If they don’t call me back or respond to voice mails or calls, I would have to escalate this issue

Source: Google

★ 5

Source: Google

★ 4

Nice studio. Great to say hi to the Pacific after class!

Source: Google

★ 5

Source: Google

★ 5

I've been coming here since July 2022. I wanted to get into better shape and this really worked for me. The classes are only about an hour long. The exercises are as challenging as you make it. Everyone that works out here is focused on their own workout, but also friendly, very supportive, and encouraging. All the coaches are great: Tala, Kriegon, Gabe, Jack. I haven't had Kendel as a coach yet, but I've had her in my class on the station next to me and she's super sweet. The coaches push you without being too pushy. They cheer you on without being too cheerleader-y. They play good music that keeps you going. Their energy is always up up up and it's contagious. If you haven't tried out OT yet, this is the studio to go to. I'll be honest, I sometimes think about doing something else for a workout, but then I go to a class and I just keep coming back.

Source: Google

★ 4

Source: Google

★ 1

The absolute worst communication from the manager Chris. My membership was on hold with form filled out along with a doctor letter- when speaking to Chris in Feb he assured he spoke to “corporate” and refund would be processed…. Not only has it not been processed I was then charged for March also!!!!! The last time I have been able to speak to Chris has been March…… it’s now mid July and call weekly and Everytime I’m told he is either not there, in a meeting or on lunch and will “call me back” I’m still waiting on his call back. I’m due over $400 back and is unacceptable to still be waiting for this refund.

Unfortunately due to the lack of communication I would absolutely NOT recommend this gym. I’m sure they wouldn’t let me use the gym if my payment wasn’t on time yet I have to wait MONTHS for my refund…..

Source: Google

★ 5

I love OTF and thought the Pacifica location was great. It’s a large studio and all of the employees were great!

Source: Google

★ 5

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★ 5

Source: Google

★ 4

I love orange theory. This location is beautiful and the coaches are good. The format gives you just enough attention without the pressure. I love competing with just myself. Tala is awesome. Always a community vibe. The sales process has some gotchas in it so be sure to read the fine print.

Source: Google

★ 5

Love, love, love this space, coaches, classes and community. Coach Kriegan and Coach Dawson are amazing. So knowledgeable, encouraging and thoughtful....guiding you through every step. I tore my MCL in my left knee this past fall and they have been helping me get stronger and back on track. I also have severe asthma and this is the first time in my life that I am able to track my heartrate and have a deeper understanding of where and how best to push myself. OTF is great for people at every fitness stage and the entire team here in Pacifica are seriously best of the best. The workouts are constantly changing, surprising and fun. Just go....

Source: Google

★ 5

This place is so much fun! I don't really have the time/interest in making my own workouts/researching how to develop or tone my muscles. I'm the kind of person who just wants a pro to tell me what to do, and I'll do it, lol. Orangetheory is perfect for that. I've worked with Tala, Dawson and Kriegon so far. They are fantastic, kind and informative. They seem like they genuinely enjoy their job and helping people.

The studio itself is spotless. All gym equipment is operational and looks brand new. I like that they also have dedicated shower -ROOMS- where you're by yourself behind four walls and not in a stall. It's cozy too. They supply lotion, a hair dryer and other toiletries. They don't have towels though, which I can understand - as they want their staff to be focused on taking care of the customers rather than be bogged down by laundry.

Great place to be and in a great location :) Thank you all, at Orange Fitness!

Source: Google

★ 5

After taking my first class, I’ve been obsessed with the workouts! All of the coaches are awesome and challenge you while still correcting your form to make sure you get the most out of the workout. I love OTF Pacifica!

Source: Google

★ 5

Love the place.

Source: Google

★ 5

Source: Google

★ 5

Best workout program Ive ever been involved with... In just under 3 months I have seen so much progress and improvement in my strength and endurance.

edit: just celebrated a year at OTF and I can still say these previous statements hold true. I have seen continued gains not just in my physical self, but also; giving it all you have and proving to yourself that you can overcome a challenge have offered me great benefits to my mental health!... Still love OTF... if you dont believe me, go try a free class and see for yourself.

Source: Google

★ 5

My husband and I are new to this gym, but so far it’s been a great experience. As a point of reference, we used to do OTF at a different location but haven’t been in a bit. We haven’t met all the coaches yet but the ones we have met have been great - great energy, friendly, welcoming, and accommodating/creative when asked about variations to exercises. Definitely an easy way to get moving and maintain a healthier, more active lifestyle. Something about seeing your heart rate on a screen in different colors, combined with the loud music, and a coach to mix up regular/mundane exercises has been an enjoyable experience so far!

We haven’t met all of the front desk staff yet either but the ones we have met have been helpful and truly work hard to manage all the different requests/questions/issues from members… especially right before class starts.

Equipment is well maintained and is newer/cleaner than the prior OTF location we were at. Definitely makes for a better experience having clean machines and workout area to use.

Love that there is an OTF Pacifica… even all the way out here in the less traveled parts of the Peninsula…

Source: Google

★ 5

Been attending OTF for a little over a month now. Coach Tala is a top notch instructor. She constantly pushes the class for a little extra. She also gives her students pointers and corrects bad form as needed. If your like me and lack discipline OTF and their coaches are just the push you need.

Source: Google

★ 4

I've been an OTF Pacifica member since this location opened.
I love this little studio. The space is kept tidy and clean. The HIIT style workout is great for people on the go - a lot of bang for your buck in an hour workout.
The coaches are cool and each has their own teaching style. I appreciate when the coaches are not afraid to make form corrections and when they push us to get that extra rep in or increase our speed just a bit more.

Room for improvement: there's seems to be an issue with retaining staff. Are they underpaid or does OTF franchise not really prioritize keeping staff for long? They seem to be short. I have no idea, but it's annoying not having anyone answer a phone call or having to wait forever for a callback.

Additionally, I brought a friend along for the first time and the front desk person did not seem trained on any of the current specials or even the membership tiers. There was no intro on the OTF style workout. It was awkward. Not a positive first experience for a potential new member.

Overall, clean, nice studio, excellent workouts, good coaches.
Administrative side of things needs a lot of work.

Source: Google

★ 5

My wife have been going to OT since April and have enjoyed every experience there. A full body workout in an hour. Always mixing it up. In fact, I don’t think we’ve ever had the same workout twice! The coaches in Pacifica are great! Big kudos to Tala (the fun one!), but sincerely all of them have been fantastic. The front staff is always friendly and helpful. Facilities are always spotless and the coaches are great about having the equipment wiped off every time.

OT has got me in perhaps the best shape of my life at 61!

Source: Google

★ 4

A studio in great location that I was able to visit before flying out of SFO (15 mins. away). Only negative was that even though they have showers, they don’t provide towels for drying off.

Source: Google

★ 5

Great place to workout. Coaches are encouraging. Tala is super knowledgeable and helpful. She is good about correcting form and keeping you on track. I do wish some of the other coaches followed her style a bit more but overall everyone is great and the workout is challenging and fun.

Source: Google

★ 5

Love the team, great atmosphere and excellent workouts!

Source: Google

★ 5

Recently moved to Pacifica and I’m so happy that Orangetheory is here! Been looking for new cardio workout that’s more intense than Pilates. I also prefer doing group classes since I want to make sure I’m doing the right thing without getting bankrupted by private trainers. This gym offers exactly what I’m looking for. Coach Tala and Brian are both amazing. Excited for this new journey of fitness ✨

Source: Google

★ 1

Sometimes things don't go as planned and you get stuck commuting to the studio bc there is a bike race on Highway 1. I called the studio to let them know I will be few min late, beyond the 5 allowed, but i have already spent 40 min driving from Half Moon Bay and had a babysitter taking care of the kids for this specific time so I can work out.
This was the first time I have ever been late to the class
You would expect a human being, especially a woman to get it, but no. Coach Tala refused to let me in. Front desk promised that the manager will call me to talk to me, and of course they never did.

This studio used to be such a welcoming and positive place when led by coach Heather, unfortunately with her departure things are changing.

Source: Google

★ 5

I absolutely love OTF Pacifica. I’ve been going there for about 6 months 5-6x a week and the coaches are AMAZING, the front desk staff is super nice and takes the time to get to know us, it’s SUPER clean and all the people that go there are great. I definitely feel like I found my workout community. And I’m in the best shape of my life!

You truly cannot go wrong with any of the Pacifica coaches. I’ve been to OTFs around the country and have worked out with lots of coaches - and the Pacifica peeps are top notch. However, I am particularly partial to coaches Tala and Heather. Tala is patient, motivating, and always super helpful on form. She also pushes us as a group and individually to get the most out of each workout. Heather comes across as low key, but her coaching is high energy, super motivational and I always want to do that tiny bit extra! Also, the have a good array of class times having just added 5 am M-F. I’m hoping they will eventually add a lunch time class. Definitely give it a try if you are thinking about it!

Source: Google

★ 5

Source: Google

★ 5

Orange theory is a great group exercise experience! Make interval training fun with awesome change in routines every day and challenges. Recommend for all to try great experience!

Source: Google

★ 5

Love the Pacifica location! Working on me is like a job and Orangetheory fulfills it. This location is so beautiful by the beach and just convenient. I love that I can go grocery shopping afterwards.

Source: Google

★ 5

I love Orangetheory, therefore, I was really excited when one opened up in Pacifica. The location is awesome, just steps away from the beach. Inside the facilities it is clean, new, and very inviting.

Every workout is different and challenges you to do your best. My favorite coach is Lamar. He tells you how to improve and doesn’t hold back. He’s brutally honest, but that’s what I love about his style. Also, they are getting new coaches and today I took a class with Casanova. WOW it was great! Music was great, experience was great and coaching was great! ⭐️⭐️⭐️⭐️⭐️

Source: Google

★ 5

Love me some OTF Pacifica! If you are thinking of trying out Orange Theory for the first time or if you are looking for a new studio to call home base, I highly recommend OTF Pacifica.
I love:
- the studio itself: nice and cool, huge windows with lots of light (so it’s not like working out in a dungeon)
- the front desk staff - shout out to Ryan Shane, who is a ray of sunshine when I check in every afternoon!
- the coaches - perfect combination of supportive, tough, and encouraging. Shout out to LaMar for always pushing us to go one step further!
- even though we are still in a pandemic, we are all masked and distance as much as possible in the studio. The classes I attended haven’t been at capacity so it’s been easy to keep space while going through the exercises.
And a note about orange theory in general - it’s tough but boy is it worth it! I never thought I would step foot in a gym again but I gave the workout a try and I have been hooked! It’s you against you, working at your pace, making slow and steady improvements. Thank you OTF Pacifica for everything!

Source: Google

★ 5

Orangetheory is the best!

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★ 5

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★ 5

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★ 5

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★ 5

I love this place. Mark and Julia's classes are amazing and inclusive 🙏🏻

Source: Google

★ 5

OTF is my favorite group workout class I've tried to date, and I've tried my fair share. After visiting a couple of other OTF's in the Bay Area, I can confidently say that the Pacifica location is one of the nicest, which makes sense seeing as of 3/21, the building is pretty much still brand new. In addition to their clean and modern facilities, the staff is nice and helpful, and most importantly, the trainers kick butt (shoutout to Mark!) Love the music, the energy, that every workout is different, and being able to meausre my progress with the heart rate monitors. A membership is well worth the cost!

Source: Google

★ 5

Grateful for this location and a huge shout out to all the staff, particularly coach Mark, who helps to encourage and push me. I have a long way to go but I’m excited & enjoy the classes - especially that high accomplished feeling afterwards! 😄

Source: Google