★ 5

Best place on earth!

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★ 5

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★ 5

Great structure. Work at your pace or push the limits.
Very friendly.

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★ 5

Love this studio! Fun, high-energy workouts that keep you motivated and the coach is awesome!

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★ 5

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★ 5

I've been an OTF member for about 10 years and have attended a few different studios due to moving and traveling. For the past 2 years Palm Desert has been the studio I frequent most and I do really like it there. The location is convenient; parking is no problem; even in the summer when it is slower in the valley there are plenty of class time slots to choose from. The coaches are always adept and sometimes entertaining! And because I get bored way too easily, having coaches with energy and personality is a must. All in all, it’s working for me. Highly recommend!!!

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★ 5

I am thrilled with the new ownership and the positive environment.

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★ 5

I’ve been going to this studio for approximately seven years and I always get the best workout. The coaches and staff are amazing and helpful. I need the motivation of a coach and l definitely get it here!

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★ 5

I absolutely love my Orangetheory gym! The coaches are amazing — so kind, supportive, and genuinely invested in helping everyone succeed. They’ve built such a welcoming and encouraging community that actually makes me look forward to working out. The workouts are always challenging in the best way, and I really enjoy the variety and fun of the different challenges they offer. I’ve never felt stronger or more motivated.

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★ 5

Orangetheory fitness El Paseo in Palm Desert is the cleanest and most organized workouts! The coaches, members and owner are all apart of making this a great place workout and you should try a class!

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★ 5

I love the Orange Theory Palm Desert studio. The coaches and staff are amazing and approachable. I am so happy with the availability of the 5 a.m. classes, which are a must for my work schedule.

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★ 5

Five stars isn’t enough. Orangetheory Palm Desert has been a game changer for me. The workouts are challenging but never repetitive, and I actually look forward to going. The coaches are Amazing! The staff is always welcoming and keeps the place running smooth. It’s the first gym I’ve stuck with consistently, and that says a lot.

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★ 5

I Love OTF!

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★ 2

Tired old facility. Original equipment ie treads/rowers…12-15 yrs old. Surprised OTF franchise agreement doesn’t require a refresh periodically on gear. My experience…at other studios instructors are wiping down
equipment between classes to reduce germs…and members are given wipes to do the same when entering the class. Keep your members healthy as well as fit😊 Just my two cents…been a OTF member for 15 plus yrs

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★ 5

I joined OTF because I wanted to start strength training, but didn't know what to do. This gym is a good fit because I feel accountable (because of the cost) and I'm doing strength training (and cardio) without a fuss. I'm in and out. It's helping me build habits to stay healthy.

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★ 2

This was the most unfriendly studio I have ever been to in the 5 years I have been a member of OTF. There were 4 people working at the front desk and all of them acted like we were a bother to them. Luckily I know this isn’t the norm for OTF but some friendliness could go a long way!

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★ 5

I have been an Orangetheory member since 2018, I’ve had the pleasure of interacting with Coach Laura and Ana frequently. Laura’s coaching is top-notch—she’s always motivating, knowledgeable, and brings great energy to every class. Ana is equally fantastic, always greeting everyone with a smile and providing excellent customer service. She's great as a coach as well. Their combined efforts make every visit enjoyable and effective. Highly recommend!

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★ 1

I was visiting from New York and as a first timer was hoping to be welcomed to Orange Theory. My experience was the exact opposite ! I found Ana to be extremely condescending as I entered. My pregnant wife and I arrived 20 minutes before the start of class and were told that we were unable to join the class because there wasn’t enough time to prepare us. Come on man ! 20 minutes! Customer service and experience - thumbs down, sad face !

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★ 5

Love going here! Love all the coaches. Highly recommend if you want to sweat.

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★ 5

I recently bought a class pack here and absolutely love taking the classes at this location. The staff are unbelievable. Amy, Anna and Olivia are always so organized and on top of their jobs and their customer service skills are off the charts. Every time I have taken a class, they have treated me like a friend and never fail to show smiles on their faces even in the busiest of times. Coach Steph is on another level too and always brightens the mood during class. No matter how much I struggle gasping for air on the tread while the older members are cruising along next to me bopping their heads to Smooth Criminal by MJ, coach Steph always reassures me and gives me the confidence to push harder than I ever could on my own. She is truly an amazing coach and I know many of the other members who have taken her classes will say the same. DO NOT be discouraged by some of the negative reviews from one timers and recognize that the overall OTF community and the environment here that has been developed by these ladies is something to admire. Whether you are a new member, or a member looking to take a class in a new location, Amy, Anna, Olivia, and Coach Steph will make you feel at home and will show you why this Palm Desert location is top notch!

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★ 1

Would NOT recommend this location! I am a member at a different studio and was SHOCKED at the quality of a studio that sits in one of the most expensive areas in Palm Desert. This specific studio is filthy, the equipment is very dated, and the staff is SUPER unfriendly. Not a welcoming or clean environment. I left feeling dirty.

They called for a credit card and threatened to remove my classes if I didn’t provide as a visiting guest. They spent more energy on preparing for me not to show up than they did even saying hi or making me feel welcomed.

Anna at the front desk is extremely condescending, unfriendly and offered no assistance to me or two other members.

The studio manager is also extremely impolite and treats guests as if they don’t belong.

DONT WASTE YOUR TIME!! There are plenty of amazing OrangeThoery studios out there.

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★ 5

Palm Desert OTF has really stepped it up. Great front desk staff with Olivia, Anna and Genesis. They are always helpful, welcoming and friendly. Studio is fun and has some great new coaches with Steph and Anna along with Amy, Austin and Kai! Lucky to be member of OTF. Congrats! What a great studio!

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★ 4

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★ 5

My sanctuary.

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★ 1

The absolute worst Orangetheory. Orangetheory prides itself on allowing Premier members to use their memberships “across the country” - yet this studio called nearly one week in advance for a CC to be taken. I’ve worked at OTF in the past and know this is not a policy anywhere. If you prebook a class you cannot be removed by the studio, especially for not providing a CC even though your CC is in the app. If they’re so concerned about a member not showing they can simply call their home studio and ask to charge the member a late fee. This is terrible customer service & I usually am very pro OTF but avoid this studio at all costs. They do not operate by the policies you agree to as a member and also lie - they told me there was a waitlist of members needing to be let in. Then they told me “once you hand over your CC”
We will let you back into the class….a little sketchy if you ask me. Beware!

Premier members are charged such a premium, yet put thorugh the ringer to use their "membership across the country" I have traveled and used my membership all over - this has NEVER been the case. Terrible way to treat out of town members. Only a matter of time before your studios will close due to no one wanting to visit these poorly ran studios.

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★ 5

Fun & effective

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★ 5

Dropped in from out of town and they are a very professional and hospitable team!

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★ 5

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★ 5

I am obsessed with this workout! I love how efficient the workout is and everyone at this studio is so friendly and helpful!

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★ 5

OTF PD & PS are my home studios and I love going 4-6 days a week. Coach Austin & Coach Kevin really motivate me to push myself harder. They both provide the class with great music, great energy, good sense of humor, and good motivation to keep us all on our toes! I love OTF.

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★ 5

Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
Kevin
Austin
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Austin
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Austin
Kevin
Austin

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★ 5

Austin, is simply the best!!

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★ 5

Fantastic knowledgeable coaches. Efficient operation and program design. Most bang for the buck spent on health improvement through exercise.

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★ 5

Coach Austin is awesome and pushes you to do your best. His end of class trivia gets me so pumped! You’ll love him!

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★ 5

Ronnie is an excellent coach who motivates and assists when one needs it. The people working out are not ignored when he is coaching. Amy is also a good coach!

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★ 5

Amazing staff - great workouts!

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★ 5

It’s been 2 months and I am loving everything about OTF. The workouts change everyday so it’s a good variety and all the staff and coaches are amazing! 🍊🧡

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★ 5

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★ 5

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★ 5

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★ 5

The staff and coaches have been great. And I like the variety of workouts from class to class!

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★ 5

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★ 5

These workouts and coaches are amazing. They push me, encourage me and most importantly correct any wrong techniques or bad habits I have picked up along the way. Love it!

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★ 5

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★ 5

Excellent classes, Amy is phenomenal, as are all the staff! Absolutely recommend

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★ 5

Best workout hands down. Always changing it up and always a constant new challenge as it’s designed for all levels of fitness. Love it, almost 5 years in!

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★ 5

I joined OT fitness a few months ago and haven't looked back! I really enjoy the workouts as they challenge me both physically and mentally. I also love the members as we work together during the workouts and our awesome coach, Amy, who keeps us motivated throughout the entire session! She keeps up all the participants momentum, is encouraging, and plays the best music. Thank you to our awesome coach and OT fitness helping me become stronger, and helping me get back into my fitness journey!

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★ 5

Amy is my favorite.

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★ 5

Amy was a great coach
Had a great time! She broke everything down for me for my first class

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★ 5

We love this studio. Great staff! Always welcoming and positive energy!!
We love Amy, Joe and Kai as Coaches. Always feel great after getting the work out done

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★ 5

Amy is my favorite coach. I have been to at six OTF clubs in last five years. Amy at OTF Palm desert is one of the best.

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★ 5

Love this studio. It’s a great, energetic, motivating workout. And shoutout to Coach Amy, she rocks!

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★ 5

Excellent, qualified trainers - also fun and friendly. All Staff is welcoming and efficient. Workout programming is great and ever changing so it is always exciting to come to a workout. I can workout at my own pace and get a workout that challenges me every time.

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★ 5

Orange theory has changed my life! You won’t regret signing up!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great instructors, great energy and a clean and well ventilated space. Workouts are fun and the fitness tracking app is user friendly and makes goal setting fun.

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★ 5

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★ 5

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★ 5

Great first class! I love the treadmill and the rowing machine. Had my heart pumping fast!

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★ 5

I am so impressed with this OT Studio! Staff is super friendly, coaches are
thorough and facility is very clean. I love the upbeat atmosphere! Totally comfortable environment for whatever fitness level you are. Highly recommend! Really good value for what you get, too!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

If you think you have reached your fitness limit, come and try Orangetheory! You will be surprised and discover that there is more you can do, more you can achieve with Orangetheory, and more endurance you can uncover and bring your fitness level to the next step. Super fun, always challenging, but doable, great team energy, excellent trainers, the best music to set perfect tempo! Love it!

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★ 5

First 2G in a long time but it was great. Wish I had half the energy of the coach

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★ 5

This is a really great studio! Great coaches, staff and members!

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★ 5

Always a great workout, with a friendly staff and great coaches! This is a newer studio so the machines are in great shape with plenty of room to get your workouts done without feeling cramped!

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★ 5

Love my workouts there. And great coaches

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★ 5

Amazing place!
Thé location is fantastic .. huge parking lot in front to park your car easily.
The check in was very friendly by a wonderful staff
Top notch service by JOE the teacher who is very professional and very friendly
The lesson was full of energy .. thank you JOE
The facilities are very clean
Do not hesitate to come to works out here .. A GEM 👏👏👏👏

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★ 5

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★ 1

Staff when I called kept putting me on hold, very rude

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★ 5

I've tried out many gyms and other exercise programs and nothing has been as good as the experience I've had at OTF. I finally feel that I am accomplishing my fitness goals, thank you OTF!

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★ 5

RONNY! This guy is a beast! He does 5 classes starting his day at 4:00 AM! He has the best playlists, attitude and energy. Thank you Ronny, you encourage me😎 Even if you are from Ohio 🤪

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★ 5

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★ 5

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★ 5

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★ 5

Great instructors, and a great workout... everyday is a new challenge and I love watching my heart rate and learning how to get those splat points but recover for true interval training. Highly recommend this studio!

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★ 5

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★ 5

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★ 5

My friends really like orangetheory. I can’t wait to go there.

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★ 5

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★ 5

The staff is amazing and the workouts are Bonkers!

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★ 5

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★ 5

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★ 2

Unfortunately this is now one of the worst locations of the 30 or so I have visited. This location believes its liability will not permit you to adjust any part of the class to fit your own needs nor will they allow you to stay after class and do any stretching that you field your body means. The coaches are good but not nearly = to the best that you will find elsewhere. And, yes, this is the right studio. I took my last class this morning before I wrote this review.

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★ 5

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★ 5

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★ 5

Great location....one year on and slammin! It!!!thanks OTF PALM DESERT

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★ 5

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★ 5

Love OTF! A great combination of exercises and you get to go at your level. I love the monitors because it gets you to push a little harder. Alex is my favorite coach but all of them are great also!

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★ 5

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★ 5

Great Place for a Work out!

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★ 5

Love Orange Theory !!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Amazing coaches and staff. Great workout.

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★ 5

Kevin was a great teacher and his playlist was on point! Will definitely be back next time I’m in town.

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★ 4

The coach was enthusiastic and funny. Easy location parking Unfortunately I was told this studio is so busy they do not rent any heart monitors. So I worked out without one.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

I love the change up, the music, the COACHES! Alex was my first class and she was AWESOME!!! Made me feel very welcomed and comfortable. Shelby also helped me and explained everything about Orangetheory Fitness very good and I had a great understanding of what the colors mean what the logo is and splat points. I have now done 3 classes and I am hooked!

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★ 5

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★ 5

This workout is addicting! The coaches are great especially Mandy! I always leave feeling like I left everything I had on that studio floor! If you have never tried OTF it’s a must do!

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★ 5

I usually work out at the San Diego Eastlake branch and while vacationing in Palm Springs, I visited the Palm Desert branch. Jeffy G and the reception staff are awesome. They were welcoming and friendly. I had a great workout as well. I would definitely return to that branch if I'm in that area. Thanks for a great experience. :-)

2nd review: I was visiting from San Diego again. This is my second time at this location and it was once again a pleasure. Mandy is an awesome coach and was very welcoming. 😊

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★ 5

The fast pace makes it a fun workout, and regular use of the rower is great for core and back. Best of all are the trainers - I mostly did classes with Melissa, Mandy and Alex. All are friendly, funny, and motivating, giving constructive feedback to help everyone get a better workout at their own level of fitness.

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★ 5

Love it. I'm sore and tired after but I love it.

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★ 5

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★ 5

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★ 5

Awesome workout..... coach pushed us to perform in pure OT style.... OT is the best workout!!!

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★ 5

Warm, supportive, informative and helpful to this out-of-town guest/customer.

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★ 5

I love that the work outs are high energy and challenging. The heart rate monitor encourages me to safely push myself and I like that everyone works at their own pace. I feel like I get a great cardio and weight training work out every time I go!

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★ 5

Great workout - always changing it up so the variety keeps it interesting. Great coaches and VERY friendly staff! They always remember my name and I just love that! 😀

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★ 5

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★ 5

Love how motivating the coaches are! Everyone is so welcoming, such a great atmosphere!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I like that everyone works at their own pace and the coach provides direction. Great environment and music. Coach Alex is fantastic! I like her sense of humor and clear directions!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I enjoy the varied movements, intensity intervals, and that sessions are well thought out facilitating smooth transitions between stations. I was bit apprehensive signing up for my first session, but after a few minutes it felt natural and before I knew it was over and I was drenched in sweat. Give it a try and come back to let me know your experience.

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★ 5

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★ 5

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★ 5

Love this gym! Everyone was SOOO friendly! I was visiting from Oregon, but I felt like I was at home. Staff even called me by name by the second visit.

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★ 5

I love this work out its change everything for me. I eat sleep and live a better life. its all done for you. with a trainor I get one persons perspective and info. With OrangeTheory I get the benefit of the data from every Heart rate monitor from every client and coach in house. The science from every studio combined and experts on safe effective fitness as it evolves and changes the work out change with the data.....That really counts.

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★ 5

Visiting from Virginia..They got me signed up for guest workouts with zero problems. VERY friendly desk staff and super coaches.!!

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★ 5

1. I like that the workout is designed to be challenging no matter how fit or unfit a person is.
2. I like that the coaches are encouraging and enthusiastic. I naturally make more of an effort.
3. I like that if I book a class, it puts it right on my calendar. Having an appointment scheduled helps me be more accountable for actually going to the workout.
4. I like that there is no preparation required of me other than to show up properly dressed with a water bottle. The workout is already planned for me by Orange Theory.
5. I like that the workouts vary every day so I never know what to expect. 6. I LOVE the way I feel after I have completed a workout!!!

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★ 5

Love the coaches and staff here. Fun, welcoming studio always a great workout.

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★ 5

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★ 5

A solid orange theory and well run.

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★ 5

Very efficient workout, great for a quick workout while on vacation

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★ 5

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★ 5

High energy, easy to get motivated with a group and a coach, combination of cardio and weight training, as I want/need both, nice equipment and clean space!

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★ 5

Excelente

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Hands down the best place in the valley to workout!

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★ 5

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★ 5

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★ 5

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★ 5

Because it's the best work out ever, with the best trainers!! Love it!!

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★ 5

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★ 5

Great staff and trainers. The workouts vary each day and are adaptable to fitness novices and avid enthusiasts alike!

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★ 5

I consider myself to be in good shape but I just need the extra push to get my day off to a great start. The Orange Theory team is very professional, knowledgeable and inspirational. What a great find in my life! Thank you thank you!

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★ 5

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★ 5

Love this place. Workouts are more than I can do on my own, always different, and kick my butt. Great instructors, very motivating.

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★ 5

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★ 5

Your studio is great--very spacious! The reception team was very kind and helpful, which I appreciated as an out-of-town "guest" to this studio. I enjoyed the instructors I had too. Best part was seamlessly blending in with the class to get my usual butt-kicking workout in!

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★ 5

best exercise ever!

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★ 5

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★ 5

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★ 5

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★ 5

First and foremost the trainers are AMAZING! They have the WOD dialed in and they don't miss a beat on what is going on in that room! Huge shout out to Melissa, Mandy and Alex! They are so motivating and encouraging. Without energy like that, that room would be another gym with equiptment. Secondly, the routines that are incorporated are totally geared at hitting all over our bodies! This is my 4th month and I truly can't believe the changes!

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★ 5

My son and I really enjoyed the workout. We are here on vacation and will definitely be back.

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★ 5

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★ 5

Consistently great workouts when I come to this studio. Coach is positive and knowledgeable. Staff is friendly and helpful!

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★ 5

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★ 5

Great facility matched by a great coach!

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★ 5

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★ 5

It pushes me to challenge myself and improve on my overall physicality. I always feel energized throughout the day after my workout in Orangetheory. The staff are friendly and the coaches are supportive and motivating. I would highly recommend it to my patients, friends and family!

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★ 5

Very nice workout studio. The power went out during our class but the instructor kept us going and we had a great time.

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★ 5

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★ 5

I really like the energy of the facility and the coaches. The workouts are challenging yet doable and are never boring. The coaches keeps the classes engaged. I also like that there are flexible class schedules and I can workout before work which keeps my excuses to a minimum.

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★ 4

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★ 5

fantastic class at Orangetheory fitness in Palm Desert, it is really fitness at a high level.

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★ 5

Awesome environment!! Awesome people!! Motivation by the bus load!! Orange theory can't be beat!

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★ 5

OTF has been such an amazing experience. I love the coaches, the equipment and the overall atmosphere. It is the only "gym" I have ever stuck to. I have been going now 5 days a week since they opened in April 2016.

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★ 5

Structured classes that change daily!

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★ 5

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★ 5

I love the length and intensity. It's especially motivating to see exactly what you're body is doing with the heart rate monitors! It's ONLY 1 hour and you've really kicked your butt and onto the next part of your day! Great workout!!

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★ 5

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★ 5

I joined Orange Theory one month ago and I am completely addicted! Even though there are around 20 people in each class, the trainers give you individualized attention whether it's motivating you to run faster on the treadmill or correcting your form during weights. Every class is different and challenging. I have lost 7 pounds and feel much better and stronger!

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★ 5

the instructors are first class all the way!

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★ 5

While visiting from Florida we enjoyed OT experience in Dessert Springs. Gym was extremely clean, coaches were very accommodating. We would highly recommend gym.

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★ 5

Tried this location because I was in town for Thanksgiving. Loved the trainer. All the staff were so welcoming and friendly! I will definitley be back when I'm in town. :)

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★ 5

A great work out....cardiovascular with a splash of treadmill, water rowing, and floor excercise. With a heart monitor you can see your rate and then how many calories you burn in an hour. Awesome.

Source: Google