★ 1

Do NOT trust the reviews written here. The front desk staff has taken my phone before to write themselves a 5 star review, and I would not be surprised if many of the other reviews here are also written by staff members.

TLDR: Great coaches, rude front desk staff.

I have been a premier member for over 2 years, and have been to many locations, but never have had such terrible experiences at any location other than the Carmel Valley studio. I love the workout format and the coaches, but the people working the front desk are rude and unfriendly. I have been going to this studio since 2023, and I am not one to take the time to write Google reviews, but I have had too many poor experiences to not take the time to warn other prospective clients.

On multiple occasions, I have been 3-4 minutes late to class and turned away at the front desk. To be clear, the grace period is 5 minutes late. When I’ve asked about this, I was told that the owner/management wants it this way, but I have seen other members come more than 5 minutes late several times, and they have been let into the class. I am not sure if it’s exactly racial discrimination, but I always have noticed that front desk staff at this location being much more accommodating and friendly towards white members. The level of diversity at this location has sharply decreased since I first joined in 2023, and it’s not a surprised to me why.

Today, when I went to class, I was early, so I requested to start on a certain treadmill. The front desk lady told me that I couldn’t take this spot because it was already reserved. 10 minutes later, exactly when class started, a white woman rushed into the studio, almost late, and requested the spot I had requested earlier. Surprisingly, the spot happened to be available, and the front desk lady gave her the spot I had requested — the spot that was supposedly already taken. You can’t reserve spots ahead of time (prior to coming in), so I have no idea why I would be lied to about the availability of this spot. Additionally, I asked to be put on any treadmill after I was told that the specific one I requested was unavailable, but then got told no treadmills were open. The class wasn’t full, and once it started, there were plenty of unused treadmills.

There are many other instances in which I have felt subtle discrimination and unfriendliness from the front desk at this location. When my friends have asked me about my experiences here, I could not recommend this studio due to the behavior I have seen with the front desk. I would never want anyone to experience this. It’s a shame that this location is the closest to my home, but I don’t think I can continue to attend classes here due to the hostility I have experienced.

Source: Google

★ 5

OTF is a very important and big part of my life …. Coach Paul, Kirby & Matt crush it! Today - July 26th - Coach Paul crushed it, he had us dancing during our squat hold!

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★ 4

EDIT: I really appreciate how quickly this studio addressed my concerns. My experience here has improved a lot.

Original review: Love the coaches and classes, but some of the front desk staff aren’t very welcoming or enthusiastic. They don’t prioritize members’ preferences.

In one instance I asked to start on the treadmill but they said there was no room so I was assigned to start on the floor for “balance” reasons. Then the same staff member started on the treadmill? There ended up being more people on the floor than the treadmill anyway?

I’ve been going 5+ days a week for months and I still have to repeat my name to the same staff. It just doesn’t provide the same experience as other locations. In my three years of being a member, it’s disappointing because of the high quality of the coaches here.

Source: Google

★ 5

I’ve been going to this studio for a little over 2 years now and it’s been my best fitness decision I’ve ever made. The workouts are challenging for me (and for all fitness levels) and the trainers motivate and push me to be my best. The reception desk is always kind and welcomes me to every class.
I highly recommend these workouts and this studio for anyone looking to improve their physical fitness.

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★ 5

I absolutely love OTF Carmel Valley! The workouts are also unique and fun and I always leave feeling so motivated. Lindsay is my fav coach and to me she has perfected the balance of pushing you and supporting you! The energy and vibe is very inclusive and supportive from both staff and other members - couldn’t recommend more!

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★ 5

This is the best overall workout I’ve ever tried. There is great variety to the workouts and the coaches and general culture is so supportive and energetic.Matt and Deanna are my favorite coaches at this location but I go to two other locations regularly also. I have been going about 5 years and it’s truly addictive. I started at 2 classes a week and now I’m at 5 classes a week and in pretty good shape overall. Try it!!

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★ 5

I love this place! The coaches are motivating and I’ve made so many new friends! I like that we wipe everything that we touch when we switch stations. It’s small and the coaches know your name. You can try the first class for free!

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★ 5

Love OT it pushes me to my limits and improves my mood and energy for the rest of the day

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★ 5

Love OTF Carmel Valley. Best studio and best coaches!

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★ 5

Fantastic staff, fantastic location, fantastic work out, fantastic results. I highly recommend this place for the most efficient workout with the best community!

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★ 5

The front desk staff and coaches are so encouraging!

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★ 1

I signed in for a free class to try and see if I like it. They texted me and told me to come 30 m earlier and it will be for free. I came 20 m late but still 10 m before the class. Instead of greeting me hello and welcoming me to the class I was told I will be charged 28 $ right away for being 20 late. I said that I still arrived 10 minutes earlier and the class will start in 10 minutes and it’s really not ok to charge me as it’s a free class so I can try it. The manager kept saying the same thing over and over like a robot that this is the policy. I had to tell them they just lost me as a potential client and will loose many more because of their stupid policy. I didn’t even want to take the free class and got out of the door upset. This business needs to understand flexibility and not to act like a greedy lawyer office that only see $$$ in front of them. If someone comes 10 early before a free class start and still get charged and without being welcomed it’s not ok. I was excited to try their classes but now will stay away and find another place

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★ 5

I’ve been doing OTF for a year and a half with the past year primarily at this studio. Not an exaggeration to say it’s been life changing - went from being pretty out of shape after COVID gym closures then having a baby to being in best shape in my entire life. I love the coaches and the way I can really see my progress with the benchmark challenges and data tracking. Thank you OTF!

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★ 5

Have been a member here for 9 years and still love the workouts , the studio, the coaches , front desk and the members ! Give it a try. You won’t be sorry

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★ 5

집 앞이라 너무 좋고 직원들 다 친절해요 :)

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★ 5

My husband and I sneak out for a lunch time workout every day we can. Highlight of both of our days! OTF feels like a family. Warm and friendly team, fantastic coaches, and a great workout.

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★ 5

OMG! OTF Carmel Valley is THE PLACE for getting the Orange Juice in San Diego right now!!! The coaching lineup includes a member-focused head coach and a bunch of fitness nuts who are all amazing motivators that run super fun classes - and the PRs are stacking up!!. The staff up front is lead by a studio manager who wants the member experience to be smooth and all the SAs are member-focused. That’s why classes are waitlisted. Book ahead so you don’t miss out!

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★ 5

OrangeTheory Carmel Valley member since 2016 and absolutely love working out with the amazing coaches, friendly staff, and fun crowd, especially at the 5am class. Challenging workouts, variety, fun music and a sense of community all make for motivation to stick with it, not just for weeks or months, but for years.

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★ 5

Joined two weeks ago and it has been an incredible experience. Super friendly front office team and the most supportive and motivating coaches! Special shout out to Coach Lindsay, she’s the best! Lets go!

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★ 5

Carmel Valley has fostered the best community amongst the Orange Theorys in San Diego! I love the coaches and the front desk! The studio is also always clean

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★ 5

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★ 5

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★ 5

I just surpassed my 400th class at Orangetheory here in Carmel Valley. I’m so grateful my friends turned me onto this in 2021. Coming out of the pandemic I needed some help getting back into running and fitness in general. This place has become much more for me than that now. Over the past three years, I have found so much support and encouragement in the coaches and their care for me as a client and a person. Fun fact, I even hosted my 44th birthday here at the gym. It was so fun to work out with my friends and family at one of my favorite places to be during the week. Thank you, OTF Carmel Valley. You’ve made a client for life! 🫶🫶🫶

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★ 5

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★ 5

Awesome gym! Coach Lindsay and Coach Matt and the entire Carmel Valley Team are amazing.

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★ 5

Great gym great instructors

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★ 5

Love CV OTF! Been coming here since 2016. Front staff is super friendly. The coaches are amazing and always encouraging. So happy to be part of this OTF community!

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★ 5

I love it here!! Orange Theory is great for me because i love competing secretly against everyone in class. The coaches Cheyenne, Brooke, and James keep you coming back and reason i leave and show up with a smile is because of them. Chrissy, Heidi, Megan, Dylan, Ari, i love you babes!! James takes it to heart when he doesnt see yall for a while so make sure you check in on the guy :) lol

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★ 5

The place to be, if you want to improve on your overall fitness and wellbeing.
OTF is many things to many people. Although it's a group class, I usually settle into a rhythm. The coaches and staff are helpful and engaged, encouraging to get the best out of me. The CV location and the coaches and staff are fantastic. They make the exercise fun and enjoyable. Always looking forward to the burn.

I also love the fact that I can find a local otf when I am on travel - domestic and international. The HRM keeps track of all the workouts and stats.

Love the energy, and the vibe in the gym. Definitely recommend for any one looking to improve on your fitness goals, and stay fit.

Wish the OTF app could sync to a central service like Health Connect where I can share and track my otf workout data with other health and fitness tracking apps, services that I use.

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★ 5

I love Carmel Valley Orange Theory Fitness! Everyone is so friendly (see photo below! #DonnieMattandLindz) and I get the best workouts ever!

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★ 5

I began orange theory two years ago as prep to get in shape before my wedding. My wife and I did it together and this studio has always been very accommodating to make sure we could always be paired together during workouts. Going to the classes has been a great way to hold myself accountable to a specific workout regime. It provides consistency for me, which I needed. It also provides enough variety with the workouts so it getting too stale. Two years later I find myself going to classes 4-5 times a week, every week.

The coaching staff is great. Coach Lindsay brings lots of high energy to the classes and pushes everyone hard without being intimidating. Coach Matt is super funny and brings a lot of fun to class, and he also provides great feedback on proper technique. Coach Kirby is very friendly and chill, and she brings a more zen atmosphere. Coach Reilly is the newest coach and has a no-nonsense approach to her coaching style. She will challenge you to go farther/lift more than you thought you could. No coach ever makes any one feel uncomfortable and all of them are approachable. I’ve never felt pressured at all, but definitely newly motivated.

Whether you’re starting off your weight-loss journey, training for a marathon, getting toned, or want to get in shape for your wedding, give this orange theory studio a try! It’s definitely worth it and vibe is just right!

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★ 5

Unique classes, cool people, great results. Highly recommend!

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★ 5

Orangetheory Carmel Valley is my favorite studio. It's an amazing place to join and has the best coaches and community. Whatever your workout and fitness goals are, the people here genuinely care and want you to succeed.

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★ 5

Going to OT is my favorite part of the day. This studio has the best coaches, nicest staff, and encouraging members. Great place for anyone who wants to get into the fitness community.

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★ 5

Great coaches, helpful front desk team and clean equipment.

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★ 5

Fantastic studio! Friendly, knowledgeable and energetic staff! love coming here for workouts and leaving with a smile on my face!

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★ 5

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★ 5

Otfcv is my go to workout! They offer a super flexible schedule for all my workout needs. Coach Lindsay and Coach Matt have helped so much with any restrictions I had after a past total hip replacement. Meghan has leveled up the front desk information center and Belle, Hailey and the rest of the team help trouble shoot any other needs. Thank you team Otfcv!!!

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★ 5

I’ve tried dozens of different studio workouts but have never kept a long term membership like I have for 7+ years at orangetheory. Great workouts and the Carmel Valley team specifically does an amazing job building community and a positive environment. Love this location!

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★ 5

Great coaches who care. Friendly front desk team. Been going for 6 years ago and still finding the workouts challenge and motivate me. By far the longest I have stuck with a gym or routine because every day is different.

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★ 5

Orange Theory has been instrumental in helping me get into the best shape of my life!! The coaches are lovely people who really care about the health and wellbeing of their clients. Matt is super motivating with a really great playlist and sense of humor. Lindsey is the multi-tasking master with coaching and managing the place. The front desk staff are sweet, helpful and super supportive!!

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★ 5

Matt was fantastic and checked in with me several times. OT is so motivating.

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★ 5

Great, clean studio with great coaches and staff. Always smiling, always energetic and always encouraging. up-to-date with technology.
always fun to exercise here.

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★ 5

I love my studio in Torrey Hills. The front desk girls are the best. I cannot say enough about Matt and Lindsey!! They have the best energy and the best playlists!!
I love the lift classes as they target my body and are only 50 min!

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★ 5

I joined Orange Theory fitness over a year ago and it has positively changed my life and workout routine! The Carmel Valley studio has some of the most welcoming and encouraging coaches, staff, and members. The community is uplifting, I highly encourage this location to anyone looking to join a studio that pushes you to make you the best version of yourself!

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★ 5

Never thought I was going to enjoy working out so much, but having coaches that put all their energy to cheer you makes a difference. OTF Carmel Valley has the best coaches ever. From the minute you walk in the door, you are greeted with such friendly smiles. Coach Lindsay.. her energy is unmatched. Coach Kirby, Reilly, Matt top notch as well.

“Get out of you mind, get into your body”
“That’s energy”

Favorite quotes from Lindsay!

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★ 5

First things first: I love Orangetheory, but most importantly, I love this studio. Personally, I was never somebody who was into fitness. But after years of my partner mentioning OTF, I decided to go for it. Just over 100 classes later, I truly believe that this studio and its coaches are huge reasons why I’ve stuck with it.

OTF Carmel Valley has the kindest and most supportive staff/coaches. I was afraid going in that where I was physically would pale in comparison to others, but I’ve always felt so welcome and so supported to grow and improve myself at my own pace. Not only are the staff/coaches amazing, but the community that comes here are also so amazing. I’ve met so many wonderful people that I see during my typical class times, and it’s nice to have that familiarity and connection.

I would absolute love to shout each and every person that makes OTF Carmel Valley what it is. But I will take this time to put a spotlight on Coach Kirby 🎉 I had my very first class with Coach Kirby, and she has been such an amazing supporter in class and out. I know no sweeter soul, and it’s just so motivating and encouraging to have someone like her cheering you on and pushing you to be the best version of yourself.

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★ 5

This Orange Theory studio ROCKS!! The Coaches are amazing, energizing and inspiring - they push you to do your best, in a friendly way that is never overbearing. The workouts are a great balance of cardio and strength. The front desk is friendly and welcoming. I feel so strong, sweaty and happy every time I leave an OT workout!!

Every coach is stellar, but special shout outs to Lindsay, Matt and Brietta. 💪🏼💪🏼💪🏼

Thank you OT!

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★ 5

Been a member of OT Fitness in Torrey Hills for almost a year. Nice workout, great coaches and staff! Good, clean and nicely equipped facility. Coaches remember your fitness capacity and specific conditions (eg injuries, weak spots) personally and adjust the workouts accordingly.

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★ 5

Having been an OT member for 5 years, in my 50’s, post menopausal injury free and in the best shape of my life, I can safely say that Orangetheory has a program that works! It especially works for people with limited time to figure out how to keep their bodies strong flexible and fit. I love that I can go 3 times a week, walk or cycle on alternate days and just focus on eating enough veggies to finish out the whole health picture. OT has great coaches no matter where you go nationwide, and Carmel valley is no exception. I live in the area and love them- great peeps who keep it fun every day!!

I’ve been going to Carmel valley3 times a week for the last 3 years and I can only say they epitomize the same welcoming professional environment I’ve found at every other otf I’ve had the privilege to attend!! Coaches protect my body by pointing out when my form needs correction, front desk is like family, the extra events like hiking Torrey pines are bonuses, Dexa scans and challenges keep me even more fit at 60 than I was all previous years of my life! I’m into performance and getting stronger not weaker with age, and otf makes sure I do that without injury. Thank you team for making me find my best health yet! How do you put a price on that?! #OTFLifer ♥️💯♥️

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★ 5

Best workout studio! Love all the coaches and staff! You can definitely see the results if you put in the effort!

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★ 5

Great instructors that build good community. They have fun and effective classes. Highly recommend this place

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★ 5

I’ve worked out at a few different otf studios, but this one is by far my favorite :) all of the coaches and staff are so kind and motivating. The workouts are always hard, but the people make it easier to get up and go!

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★ 5

Great coaches! Great playlist! Highly recommend if you’re looking for a way to get into an exercise routine!

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★ 5

Not my home studio but I get to come here often while traveling for work and OTF Carmel Valley is always so welcoming. The coaches and SA’s are friendly, the community seems fun, and the workout is great.

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★ 5

Love OTF Carmel Valley! Great coaches and great vibe. It’s hard work but I feel stronger and healthier than ever 💪

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★ 5

Orange Theory is the highlight of my day! I never thought I’d genuinely enjoy working out until I joined this gym. Although all coaches are phenomenal, Coach Lindsay is my go to! Everyone has the best energy, encouraging each other and pushing each other to work hard. If you’re considering joining a gym, I highly suggest you try out one of their free classes to start you off 🧡🍊

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★ 5

Love OTF! Been coming 15 years and it gets all the cardio and strength done RIGHT! Fun and social/supportive!!

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★ 5

Joining Orangetheory Fitness has been a great experience. The workouts are challenging but really rewarding. I feel stronger and more confident. The community is supportive, making it easier to keep going. I'm glad I started this journey.

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★ 5

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★ 5

Visiting from out of town and had a couple of great classes, coach Reilly and Lindsay do a great job!

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★ 5

Just joined and like it already

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★ 5

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★ 1

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★ 5

Great place, great workout, great class, great instructor (Matt), and great music! This place is totally worth a visit and a place to start exercising

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★ 5

Brietta is the best coach out there. She puts a lot of thought into getting the class started well, always playing the best music, and making everyone feel welcome!

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★ 5

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★ 5

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★ 5

I 💕❤️ OTF Carmel Valley. The coaches and staff make working out fun and build a welcoming and “family” community. I’m getting into the best shape of my life! Thanks for the support OTF-CV! 🤩🤩

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★ 5

Great workout in a safe outdoor environment, coaches Madison, Matt and Adena are all excellent.

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★ 5

Love this place! I started coming here about 6 months ago and what a difference it has made. The coaches are encouraging and very positive. I hadn't worked out much during the pandemic so I was a little intimidated at first but that quickly went away. Highly recommend this spot!

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★ 5

Awesome vibe!!!😁

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★ 5

This OTF location is a good one. The equipment has the latest tech and all coaches are great. They also offer some flexibility with monthly memberships if you want to change how often you go. You won’t have to drag yourself to workout, I genuinely enjoy class! 🧡

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★ 5

The coaches are amazing! They are energetic, knowledgeable, friendly and top notch. I have felt welcome since I joined. The vibration at this studio is definitely high!! I’ve found my OT home 💖💖💖💖💖💖💖

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★ 5

Just got back to OT after a three-year hiatus. No regrets! A welcoming, clean location with great staff and coaches. Thank you for getting me back to a stronger me😊

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★ 5

I’ve been an OTF member for 6+ years and it’s the only workout I’ve ever been able to stick with consistently. The coaches and staff are all incredible and they make working out super fun. Special shout out to my favorite coaches, Matt and Lindsay! They are exceptional motivators!

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★ 5

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★ 5

After a seven year stretch away from Carmel Valley OTF, I decided it was time to reconnect with them. It’s now been 5 months since rejoining and I feel incredible! I’m now 20 lbs lighter with more muscle mass! As a diabetic I was able to come off of insulin and my bloodwork now puts me in a non-diabetic range! My heart rate has gone down from 90-100 bpm (resting) to 60-80 bpm! I’m running faster and lifting heavier. I feel so much better. OTF helped me accomplish this. I always look forward to a great workout each and every time. If you need a challenge to help get you in a better place, I recommend you give OTF and their excellent coaches a try to help you get there!

Source: Google

★ 5

I highly recommend OTF Carmel Valley. I am a 5 year member and it is a great way to get in shape, stay in shape and also great for cross training for your other sports/hobbies. It never gets boring as they are always changing up workouts. I have been very satisfied with the coaches and the front staff is very friendly and helpful. Another great perk is being able to attend studios across the country during travel. Seriously…go! All you have to do is show up and put in the work. The classes fly by.

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★ 5

Started coming to OTF over a year ago and love the 5am crew and the different coaches. Coach Lindsay is the best and amazing! - Lin-sizzle!

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★ 5

Best Orange Theory in San Diego!

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★ 5

I've been coming to OTF CV for over 6 years now and have yet to get bored. Over the years, members, staff, and coaches inevitably come and go, but the new people are always great. Whether you're just getting started on your fitness journey or looking for something new to incorporate into your routine, OTF is an excellent way to get those things done.

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★ 5

I’ve been a member of Orangetheory for over five years. This is an amazing and supportive community that encourages everyone to be their best. Head coach Lindsay is positive, fun, and such a great coach. She will fix form and technique and challenge you to be your best version of you!

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★ 5

OTF Carmel Valley is awesome! I’ve been a member for more than five years and still love it. Coach Lindsay is the best!!

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★ 5

I love OTF Carmel Valley for so many reasons. OTF is a great workout and I’m obsessed, but what makes OTF CV so special is the staff and trainers that work there. Coach Lindsay is the best part of OTF CV! She always has great energy, and it’s contagious… she knows exactly what to say to motivate you to do your best, and her playlists are 🔥!

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★ 5

I love the Carmel Valley location! The equipment is top notch and the coaches are fantastic! They are very positive, encouraging and energetic. I like that they push you to do better each time but also consider your current ability so that no injuries occur. They are there to support your progress and ensure that form is very important. Quality over quantity. I love this bunch and the front desk is always courteous and professional. Love this place! Go Carmel Valley!!

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★ 5

Love working out here. All the coaches are great and they make the hour there enjoyable! The only suggestion I have is to please do more core and mid back exercises during the floor section.!

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★ 5

I have been going to this Orangetheory studio for over four years and absolutely love it. The coaches are great and no matter what, you're getting in a good workout. Even on days when I have little motivation, I get the energy I need from the coaches and good atmosphere. As someone who has played competitive sports growing up and through college, OTF fulfills the high intensity cardio that I can't find with other workouts. It's easy to tailor your workouts on the lighter side when needed as well. Highly recommend!

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★ 5

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★ 5

Amazing energy from amazing instructors - ALWAYS so glad I showed up for class !

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★ 5

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★ 5

The best !!! Workouts & coaches are incredible - so motivating! Clean facility, front desk staff are always so kind. Maeve is also the best and has been so supportive . Can’t wait to come back !

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★ 5

I love everything about Orange Theory Carmel Valley, CA., the coaches(especially Coach Matt), the front desk staff and the members make me feel part of this awesome community. Everyone is so supportive. Starting my day at Orange Theory Fitness gives me the positive energy I need to have a great day.

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★ 5

Dynamic coach. Fun early morning group. Fantastic workout!

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★ 5

I have been coming to Orange Theory for about 4 years now, and it's continued to be such a great part of my overall fitness routine. The community, staff, and coaches are so genuinely friendly, motivating, and fun. The atmosphere is always so positive, and with the workouts changing every single day, you will never, ever get bored. After 4 years, the workouts aren't any easier, but, I've gotten stronger! Thanks so much to the staff and coaches for creating such a great space to do something positive for yourself.

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★ 5

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★ 5

Genuinely the best gym I’ve been to

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★ 5

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★ 5

Love the studio, staff and variety in the workout!

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★ 5

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★ 5

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★ 5

60 minutes of sweat and achievement!

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★ 5

I'm never bored, I go at my own pace yet have a coach keeping me on task. Love that! OT rocks!

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★ 5

I love the workouts and coache!

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★ 5

I have been to a lot of OT locations over the years and this is a great one! Awesome coaches, desk staff, and amenities.

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★ 5

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★ 5

I’ve been going here for more than a year now and I love it. Staff are helpful and friendly. All the coaches are really awesome!!! They’ve been helping me correct my bad form so that I don’t hurt myself.

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★ 5

Love this place ! Awesome staff and coaches!!

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★ 5

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★ 5

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★ 5

Friendly staff and great workouts!

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★ 5

I have been coming to Orangetheory for at least 5 years now. Running was my workout of choice before, but as a healthcare professional, I know how good weight training is for your body. Unfortunately, I need someone to yell (lovingly) at me to actually pick up weights and do said weight training. Orangetheory gave me that good balance of running, rowing, and weight training that I really needed to balance out my fitness. The coaches are supportive and are always encouraging you to be the best version of yourself at whatever stage of fitness you are. I have heard from people "oh orangetheory is intimidating, it will be too hard for me," that can't be further from the truth. Your workout meets you where you are and helps you get better, no matter where you are in your fitness journey. The phrase "fitfam" is real here, your fellow members and the orangetheory staff will welcome and encourage you, and also keep you accountable! The only workout you regret is the one you didn't do :-).

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★ 5

Great workout every time!!!! Cannot imagine my week without an Orangetheory workout !!!

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★ 5

I can workout at the gym and push myself pretty good but Orange Theory makes you push yourself far beyond what you typically would do on your own. This is such a great place to better your cardio and endurance. Staff is always friendly and helpful!! Orange Theory has always been on top of being clean so that is never an issue. Great place to stay or get healthy, I'd highly recommend to anyone no matter what your level. They are structured in such a way that you complete with and better yourself, not others.

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★ 5

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★ 5

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★ 5

Very nice coaches and team. You get a good workout!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Always a great workout and Coach Madison keeps us pushing even on the hardest templates

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★ 5

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★ 5

Great place to work out
Masks required for indoor classes
Masks optional for outdoor classes

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★ 5

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★ 5

I love the heart rate monitor for real time stats, the team atmosphere, the coaches and the science based approach to each class for maximum results during a full body workout! Love Orangetheory and enthralled to have then by my side while working towards my fitness goals.

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★ 5

Great coaches! Clean studio. Social distancing inforce, every other treadmill machine used and row machine spaced 6 feet apart. Masks required once entering the center. Incredible workout!!

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★ 5

Great facility!! Coaches are helpful with technique and so motivating! Orange Theory Fitness is such a great way to get fit with others and not have to plan what to do or worry about overworking one area. This Cali gym rocks!

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★ 5

I get a cardio and strength workout in an hour with great coaches that help motivate me to put in the work.

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★ 5

Effective organized and no guessing what to do to workout or how. Also a great atmosphere and culture! I was greatly welcomed and coaches were awesome at guiding me through the process, my results and how I can improve! Loving It!!

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★ 5

Love it!!

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★ 5

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★ 5

Good results and friendly staff and good coaches.

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★ 5

I fell in love with OTF on the very first visit and i have been a loyal client since then, it is not just about losing weight but being in a good shape forming muscle and being toned, just love it

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★ 5

Been at it for two years...has totally transformed my physical conditioning. Love that every workout is different and you never know what you're going to get, and you have a great Coach and 30-40 fellow Orange Theorists motivating you on!

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★ 5

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★ 5

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★ 5

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★ 1

POOR Cancellation Policy! Month to Month prices BUT still charge you a full month after you leave.

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★ 5

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★ 5

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★ 5

Love love love the customer service. The front desk is so cheerful and helpful. Studio is clean and beautiful. The instructors are top notch. Formats change so your never stuck going the same thing. All in all a great experience.

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★ 4

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★ 5

Amazing coaches. Amazing energy. Great variation. The best workout. And the most fun!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I like the challenge and motivation from the coaches. They push you to the limit to get the best of your workouts. They are great, very enthusiastic and energetic!

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★ 5

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★ 5

Where do I begin...I love a great entire body workout, making the most of my time and with the amaaaazing coach, cardio, weights and floor work, I got my butt whooped in the best way ever :-PI’ve been doing bootcamp sculpt yoga (hot yoga with cardio and weights) for 6 years (about 4 times a week) and went to the gym a few times a week for additional cardio and freeweights. Haven’t been feeling the gym lately and decided to finally give OT a try after so many of my friends and fellow yogis told me I’d love it. They were right. Signed up after my first free workout. I’m bringing my husband this weekend. :-)

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★ 5

The whole experience is amazing. The instructors are fantastic. Every single one. The workout goes by so fast and is so efficient. Love how they mix cardio and weights together. My favorite workout. I love my results.

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★ 5

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★ 4

Expensive, but great classes

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★ 5

I have been a member for just under two years and love it!! Always changing workouts and with the coach in your ear you feel like you have your own personal trainer!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

It is a fun and exciting place to workout. The Cosches are Amazing and every work out is different it keeps you challenged and motivated.

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★ 5

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★ 5

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★ 5

Great coaches!

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★ 5

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★ 5

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★ 5

The front staff and trainers are nice and encouraging, the environment is fun and the music is great! You make each workout your own.

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★ 5

I love that the workout is broken up, from the floor, the treadmill, and the rower. It’s never boring. The trainers are great and help keep you motivated. I love when they call out the time left on a workout. It pushes you to not give up or slack off. I’m a new member and everyone has been super helpful. Also, the music is the best!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I like the fact that there is a different workout everyday. Coaches are great at this location. I really like Damian and Nate! They help you be motivated during the work out and bring out the best in you. They also play really cool music during the work out.

Source: Google

★ 5

Orange Theory Fitness is for every type of athlete. The coaches and front desk staff at Carmel Valley make you feel like an all-star. From dynamic workouts to friendly motivational shout outs, this studio gives their 110%. They take the extra step to push you and remind you why you started - and how much you've improved. Coaches, you are incredible. Front Desk, you are amazing! HUGE shout out to: Ronnie, Damien, Troy, Claire, Savanna, Tori, Jeff, and Jamie! Thanks for the laughs and good vibes!

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★ 5

I like the friendly & energetic trainers. Never had a session I didn't like. Also the motivational events are fun...got me to sign up 4 days in a row!

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★ 5

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★ 5

I love the variety and that any body can do it because of modifications. The coaches push you to do better if that’s what you need/want and they do it with a smile. I must love it, I go 5 days a week.

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★ 5

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★ 4

This review is purely about their reception staff, I just got off the phone with a person there to set up my trial appointment and as a part of their "welcome" to their fitness program, after I set my first appointment, they say this, ....you've to give us your credit card details, sign a liability form and also a deposit or something ...so " you don't run away with our heart rate monitor" I mean who says stuff like that , to their first time customers? i dont want your silly heart rate monitor, just because you may have the small mind to think that someone might "run with it" dont think its true.

Update: In contrast to the first underwhelming phone conversation, I actually liked the workout when I went there for the trial class. I signed up for their 6 mo package. I didn't meet Isabella, though during my visit and being someone with a physical difference I felt like my needs were being well addressed and they've been, so far, quite helpful with providing alternatives to their workout routine.

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★ 5

Awesome workout! I burn 550-650 calories in a 55 minute class. Great upbeat tempo that keeps you moving so you can reach your fitness goals.

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★ 1

DO NOT GO HERE!

I cancelled my account with them months ago and then I am hit with a charge on my card two months later... I called in and the person I spoke with was zero help, said I needed a manager in order to change anything and wouldn't give me a phone number to call corporate or billing to report my issue. Another company lying to make a quick buck.

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★ 5

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★ 5

Every workout is different. Coaches are encouraging and motivating. I really appreciate it when they walk around and point out what I'm doing wrong.

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★ 5

OTF is amazing. I’ve been a member for a while and love it!

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★ 5

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★ 5

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★ 5

Took my first class and loved it so much I signed up. It is a great workout that goes by fast because you're moving the whole time. I hate the treadmill but it is palatable in the small rounds you do. I was afraid it was going to be intimidating because I am out of shape, but everyone goes at their own pace and the instructor was very motivating and helpful. My entire body was sore the next day, but in a good way! I loved the summary from the heart rate monitor, it helps you know how hard you are working the whole time, and seeing how many calories you burned helps motivate you to keep doing it. I highly recommend if you are looking for a group fitness workout!

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★ 5

Best workout!!

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★ 5

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★ 5

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★ 5

great trainers, routines and friendly staff!

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★ 5

Great trainers and staff and a fun atmosphere!

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★ 5

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★ 5

Fun. Challenging. LOVE the stats on the screen and emails afterwards with your summary each time. Keeps me committed.

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★ 5

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★ 1

*Members and Buyers BEWARE* purchase membership at different location. My Experience at Carmel Valley Orange Theory was terrible! I have been a member at various OT’s for 3.5 years and have never experienced anything like this. Coaching staff is great but the front desk is a bunch of sales people. New members BEWARE!!! My boyfriend and I were convinced by the manager Rachel and assistant manager Amy to change our home studio to Carmel Valley from our original home studio. We gave them permission to make the change IF the rate stayed the same (as we had an original founders rate $50 less a month each than the going rate). Turns out they couldn’t keep our rate and went ahead with the changes anyway WITHOUT permission and then proceeded to charge it to our cards for months.
There was NO accountability every person I worked with deflected the problem on to someone else. Even the owner would not take responsibility.
After 3.5 years of being a member I thought they would treat me better or at least fair. Not only that I had refereed a total of 4 members to Orange Theory. Extremely dishonest business practice!
I recommend Orange Theory just NOT this one. If you must use Carmel Valley OT for convenience reasons do so but do not let them hold you membership. Sign up somewhere else!! You can still use their studio.

Source: Google