★ 5

KAMI, Brianna and Donovan are the best instructors!! Great high impact workouts that change every week. I love going. Prepare to sweat!

Source: Google

★ 5

🌟 Six Months of Transformation at Orangetheory San Marcos

As a 70+ year-old long-distance runner and triathlete, I’ve spent most of my life training solo. But after a cancer diagnosis five years ago, my recovery journey led me to rethink everything—including stepping far outside my comfort zone. That’s when I found Orangetheory Fitness in San Marcos.

Six months ago, I began attending their high-intensity group classes as part of my fitness resurrection plan. I wasn’t sure how I’d adapt, but what I found was far more than just a workout studio. Orangetheory San Marcos has cultivated a culture of encouragement, adaptability, and genuine care. The classes are challenging yet doable, and every coach and staff member has gone above and beyond to support my unique needs—especially during moments of injury or discomfort.

I’m deeply grateful to the incredible coaching team that have worked with me —Coach Rebecca, Coach Mindy, Coach Brianna, Coach Kami, Coach Donovan and Coach Erin —who’ve shown remarkable patience and skill in helping me push my limits safely and confidently. Their ability to engage someone like me, who’s spent decades training independently, is nothing short of extraordinary.

And to the front desk and coordination team—Ashley, Mia, Emily, Sierra, Kay, and Jocelyn—thank you for always greeting me with warmth and joy. Your energy sets the tone for every session and makes walking through that door feel like coming home.

Orangetheory San Marcos isn’t just a fitness studio—it’s a family. Whether you’re a seasoned athlete, recovering from a health challenge, or simply looking to improve your well-being, this is a place where you’ll be seen, supported, and inspired.

Thank you all for helping me rediscover my strength. Here’s to the next chapter!

Source: Google

★ 1

Extremely immature staff and terrible management!
Extreme racial bias, they laugh at you and make fun of you. Hate going back here and I will never recommend it to anyone.
Had to fight depression and anxiety after experiencing things here.

Source: Google

★ 5

Leaving a 5star review only for Kyle!! His classes are the best!💯

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★ 5

Amazing workout!! Great balance of cardio and strength training. The coaches are so motivating and I always end up pushing myself farther than I expect. Music is always on point. If you haven’t tried it, give it a go!

Source: Google

★ 5

Love the staff & the team! This is my favorite place to work out!

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★ 5

This recently became my home studio after moving to north county. The front desk staff is always super cheerful and I have yet to take a class where the coach didn’t make me feel valued and welcomed! Highly recommend, the workouts are never the same and it’s the best place to mentally unplug and take an hour to take care of yourself.

Source: Google

★ 5

Update 2.24
Still loving it here. Just over 300 classes down and this has been transformational for me. I love the classes, coaches, and encouragement they give. It’s hard work and well worth it. Never did I think that I would be in the best shape of my life in my 30s. Shout out to coaches Jess, Donovan, and Dylan - 5am crew for the win.

Original review
Love it. Every day is a super hard workout and I never leave regretting going. I love that although its hard, it really does cater to each person at their own level. How fast and how hard I work is up to me and I get out of it what I put into it. All the coaches are great (especially coach Jess, love her energy). If you want to work your butt off and see results I totally recommend joining!

Source: Google

★ 5

I started Orange Theory in San Marcos two months ago and so far I have had a wonderful experience! Every coach has been amazing and helpful. The workouts are always different and even though I only go twice a week, I already see great results from these workouts. The studio is awesome, all of the coaches are great and friendly and motivating. I’m so glad I joined!

Source: Google

★ 5

Excellent music and coaches to make an intense workout feel fun!! I love Orange Theory and this location is one of the bigger locations and feels specious!

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★ 5

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★ 5

Orange Theory is the best place to go for an all around workout that you don't have to think too hard about. You get cardio and strength that a coach has planned for that session. The coach is running more than one group, but will give individual help with technique if you need or want it. You get good feedback from the heart monitor and can track your progress. I tell all my friends it is a great place for a good overall workout!

Source: Google

★ 5

I just started my OTF journey at the San Marcos studio in Jan 2025 and it’s been an incredibly positive experience! All of the coaches are very supportive and encouraging! The Transformation Challenge has also been a lot of fun so far- 1/2 way towards my goals.

Source: Google

★ 5

Orange theory San Marcos has become such an important part of my life. The feeling of love and support I receive everyday when I walk in the door is undeniable. I’ve made lifelong friends to workout with. Every single day the workout is different which means it’s never boring! I’d recommend Orange Theory Fitness to anyone wanting to change their life for the better. ❤️

Source: Google

★ 5

Love this place! Girls that the front are welcoming and fun. Coaches are positive, knowledgeable, and supportive.

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★ 5

In looking into this gym Orangetherapy in San Marcos I had questions and a very nice front desk receptionist, I believe her name is Raya helped explain the gym and it’s benefits.

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★ 5

So great! The staff is amazing, and I had an overall wonderful experience my first time at orange theory. Will be coming back!

Source: Google

★ 5

Amazing location, team and experience!! I’ve never felt so positively motivated/inspired to push myself to be the best me I can become! It’s only been 3 weeks and it’s flown by, and I’m seeing results I didn’t expect so soon. Thank you OTF San Marcos 🙏

Source: Google

★ 5

If you're seeking a fantastic workout in a supportive environment, this is the place! This gym offers a refreshing alternative to the standard gym experience, providing a diverse workout and exercise options to keep your routine exciting.

Whether you want to be pushed to your limits or simply challenge yourself, this is the ideal place for you. OTF truly stands out with its exceptional customer service, always energetic staff, and uplifting atmosphere. You'll be motivated to achieve your goals while having fun.

Source: Google

★ 3

Called on Monday to schedule my first class. There was a promo on the website when I booked my first class. I completed my first class today, liked the vibe, thought the coach was great and really liked that I didn’t have to think - just do. The staff I interacted with was super helpful.

Went back after dropping my kids off to school to do the sign up. I was told by senior staff that the promo ended on Monday, they will not honor it now, and there is no new available promo either. I walked out so surprised and disappointed and asked if they would contact me if something changed.

I was feeling hopeful this could be a great place to renew my health journey, and now I feel totally deflated. I wasn’t told on Monday when I talked to a really nice staff member that the promo was ending and I would have asked about it if I had seen details about it ending on the website. Also what kind of promo ends on a Monday the 2nd of the month? I never would have guessed my time to decide was so limited.

Source: Google

★ 5

First of all, Coach Cynthia is an excellent Head Coach! Wanted to thank her first and foremost. She has been an amazing coach throughout my entire journey at OTF. I have been a member here since 2020 and will definitely miss this place when I PCS. This place is super military friendly and will have workouts that will improve your military fitness / performance tests (CFTs, PFTs, PRT, etc). This place welcomes ALL fitness levels with ZERO judgements (and I mean it, it’s a safe place). I recommend this OTF if you’re in the area.

Source: Google

★ 5

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★ 5

Love the staff!

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★ 5

Coach Cynthia and the staff are great! So motivating!

Source: Google

★ 1

I've been coming here for 11 months,
Here are the pros and cons:

Pro:
Great workout ethic that made me understand fitness and lose weight

Cons:
The staff does not communicate with eachother regarding in-studio matters; Staff are immature & do not know how to manage clients- when there is an issue, there is no one except the manager that can fix your problems,
The music is terrible; as if I was dropped off at a middle school dance,
the trainers get up in your personal space while you're working out,
the towels are $4,
They run out of toilet supplies often without re-stocking (deodorant, air-freshner..basics),
They run out of water cups without restocking,
if you sign up for a class and forget to go, that's an extra $12 no show fee on top of your $189 "unlimited" limited membership. They say it's unlimited but, of course, that's just another euphemism for them, because it is indeed limited. Love that "gotcha!" marketing.

Another "gotcha!" policy, is the membership cancellation policy: notification within a month of wanting to terminate membership. What if I just don't have the money?

My advice is to train your workers to do more than just sign ppl into class and answer phone calls; teach them about client retention, eithics, teach them how to problem solve and think for themselves upon how to solve an issue.

What good is a manager or an assistant manager if they can't put their heads together to accommodate a simple request from a long-standing client? How do you royally mess that up? Negligence, miscommunication, and laziness.

I thought OTF cared about members, and you present things like it's a resolution, but really, it's an insulting slap in the face considering how much money I have already spent at this studio.

I invested my time and money here, and I wish the people who worked here were more professional.

Signing into class is a joke. You don't need an associate to do that for you, that is something that clients can easily do themselves if you just leave the program table out with a pen. Ask OTF San Luis Obispo about it maybe they can give you some helpful pointers.

Cynthia, every time you danced in front of my bike it made me super uncomfortable. You're the head coach. You'd think you have an Instinct with people, but you don't.

Get it together ladies.

Source: Google

★ 5

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★ 5

This is the best place to work out. Everyone is motivating and I couldn’t be happier.

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★ 5

OTF is a great combo of cardio/strength that is challenging but fun, the coaches and staff were also very friendly and even knew all of the other members by name. The music they play during the workout was also very good, I highly recommend!

Source: Google

★ 5

Updating my review to say all of the below is still true 1 year later.

This place is amazing! If you're familiar with the tale of Goldilocks, think of this as the "baby bear" of workout programs and studios... everything is not too much or too little. It's just right.

From a workout standpoint, there's lots of running/cardio on the treadmill, but not too much and lots of variability to keep it fresh. Good amount of rowing, but usually not continuous long rows that will burn you out. Lots of lifting to pair with the cardio, but the movements are dynamic and suitable to a wide variety of strength/ability levels.

In terms of studio vibe, there's a healthy social component and everyone's super friendly if that's your thing, but they're also not pushy and in your face if you just want to work out and leave. There is a healthy focus on numbers to help you track progress but it's not overly competitive. There's music during the workout and coaches are encouraging you, but they are not trying to be the stars of the show. It's not a choreography situation nor is it peppy to the point of annoying.

Long story short (too late for that I guess) it's made a big difference in my life. Been going for 2 years and I am in the best shape I've been for 20 years. I didn't have to overthink how I was going to get in shape. Just had to commit to showing up and doing what I'm told. I figure it can also make a big difference for anyone reading this because you can make it exactly what you want it to be.

Source: Google

★ 5

Great staff - super helpful and friendly! Also love that Happy Lemon is a few doors away for quenching post-workout thirst!

Source: Google

★ 5

OTF has always been my favorite workout; I have been to different locations in different states and the San Marcos studio is by far the best!!! The coaches are all frindly, supportive, and help you keep pushing yourself at your own pace. Members are also super friendly and make you feel welcome always!!! Way to go OTF San Marcos!!!

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★ 5

the Orangetheory team is friendly!

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★ 5

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★ 5

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★ 5

Have visited other fitness brands, but find OT far superior in customer service and friendliness of staff.

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★ 5

Awesome classes, super energetic and friendly team working there. Go get your sweat on here!!

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★ 5

Just finished my first year as a member. I'm down 15 pounds without a change in diet and feel great. The people, coaches and staff are phenomenal!

Two years in and still going strong. The coaches and community keep it interesting and motivating. It's a shame I can't add more stars.

Source: Google

★ 5

I started Orange theory a year and half ago , no prior gym experience. It has been so rewarding !!!!!! The workouts, members and all the coach’s making waking up at 530 am so WORTH IT. Coach Jess , gets that heart rate in orange everyime ;) She brings the energy and the personal interaction so much FUN!

Source: Google

★ 5

I’ve been going to OrangeTheory for over 6 years and have gone to a few different studios. San Marcos has been my favorite by far! The studio assistants are so helpful and friendly and the coaches are energetic and pay attention to individual needs. I have been able to make progress I didn’t think was possible due to their encouragement and support. Best studio ever!

Source: Google

★ 5

OTF San Marcos is a family. Members and coaches genuinely care about each other. Love my OTF family!

Source: Google

★ 5

OTF San Marcos is the best! It's a nice sized studio with space to move around, well kept and clean. The work outs are challenging and fun with great music and energy . All the coaches are encouraging to all levels of fitness and will adapt workouts to your needs. The front desk / sales associates are friendly and welcoming.

Source: Google

★ 5

I have been going to this studio since they opened, and it is the best workout and a super fun atmosphere! The head coach, Cynthia, has a ton of energy and is super welcoming to everyone. The studio manager and front desk staff are so friendly and upbeat. I love OTF San Marcos!

Source: Google

★ 5

I can’t say enough good things about this location. From the front desk staff to the coaches, everyone is so supportive and helpful. I love Saturday classes with Cynthia. I tell everyone I know how amazing this location is and the gains I see from my workouts. Great job all!

Source: Google

★ 5

Great atmosphere and energy in the studio every time. From the coaches to the front desk staff everyone is there to make the experience enjoyable for the members.

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★ 5

This has got to be the best studio I have been to. The trainers are all awesome and helpful. Super motivating too. I haven’t been consistent just because of some health issues but the coaches haven’t failed to call and check in. I recommend this studio to everyone I talk to. Keep up the great job ! See y’all soon :)

Source: Google

★ 5

The atmosphere is so friendly and encouraging, I love our studio so much!💪🏻🧡

Source: Google

★ 5

OTF San Marcos has been the best health decision I’ve ever made in my life. The variety in workouts, the inspirational coaches, and kind members makes me WANT to go workout. I’ve never left the studio unhappy, always leave energized to start my day. If you’re at all curious, I highly recommend trying out a class, you will love it too.

Source: Google

★ 5

They’re great and so fun!

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★ 5

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★ 5

Seriously have had the best time here! I actually am feeling healthier and more energized in my day. A couple of my coworkers convinced me to go with them and now I’m finding myself making my health a priority.

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★ 5

The staff here are very helpful, welcoming and engaging. The classes are always different, challenging and help you to learn about your body.

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★ 5

Great energy! Awesome coaching! Legit hard workouts with great results!

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★ 5

OTF San Marcos is the bomb! Don't wait another day -- this is your sign to sign up!!

Source: Google

★ 5

A great studio gym, worth the cost & value. The coaches are very engaging, helping to correct form & keeping the room’s energy high. I put all my energy into these workouts, you don’t need to think or plan anything for it, just show up. You can be any type of fitness level to join. I started a year ago as a slow power walker, using the lowest weight option available, whereas now I’m jogging the tread blocks and lifting 20 lb weights. I hadn’t ran in 10+ years prior to this. Coach Donovan comes in every class with an awesome playlist & Coach Cynthia will always take her time to discuss your personal fitness goals, long term or short term & how to achieve them. The members are welcoming & encouraging, if you’re intimidated, don’t be! I really only have good things to say. Definitely an investment in yourself, highly recommend!!

Source: Google

★ 5

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★ 5

The San Marcos studio is awesome! All the coaches are supportive, encouraging and motivating . They offer ways to adapt things if you have limitations and train on correct form to get the best results. The music is fun and the other members are friendly and quickly feel like family.
The workouts are challenging and a great full body workout in an hour. They switch up the templates so you always have a new challenge . Love Orange theory San Marcos❤️

Source: Google

★ 5

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★ 5

Fantastic workout! Nice sized studio. 🧡

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★ 5

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★ 5

Great workout, best fitness studio in town.

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★ 1

If I could give it 0 stars I would there horrible people pretending to be good you deserve better

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★ 5

The instructors are incredibly supportive and friendly, offering constant motivation without being overly assertive. The workouts effectively target all muscle groups, and newcomers can comfortably go at their own speed. Suffice it to say, I'm hooked!

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★ 5

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★ 5

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★ 5

Love OTF San Marcos!

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★ 5

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★ 5

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★ 5

I love Orangetheory because it’s fast and effective!! It’s only one hour out of my day and an amazing full body workout! I actually see my body changing and my clothes fitting differently, and best of all I’m stronger mentally and physically. The best hour of my day, and self care for myself. ❤️

Source: Google

★ 5

I love love love this location and the times that they offer, and the staff is super friendly. My absolute favorite instructor is Cynthia. She actually knows students by name, and will call you out throughout class. This is extremely rare and appreciated. She also always delivers a terrific workout and accompanying soundtrack!

Source: Google

★ 1

I was a member here & during the time I went here I was charged multiple times after asking to charge my acc on a certain day, they agreed to it and still overdrafted my acc. This was 2022.. they offered me free classes due to this but I never received them. Fast forward 2023 my boyfriend surprised me w/a month of classes & I did not go because he surprised me and my car wasn’t working.. I called and spoke to Amanda & asked if I could use my membership the following month and explained to her the situation (this was literally day 2 of my ex buying my membership for February) she said no but they would “freeze” my account, then in March 2023 they charged me and overdrafted me $236 .. when I called to find out about these charges as my boyfriend paid w/his account Amanda said that I gave her the right to charge my card in January? Idk how any of this makes sense because I wasn’t even active then & why would you charge my acc in MARCH 2 months after she stated I gave her the approval. I still say that is absolutely not true and working with my bank to figure out how I get my $ they stole from me back. The whole situation is so confusing to me lol. Def will not be going back to this location, they are absolutely not understanding and they don’t care if you lose $200 for their monthly membership

Source: Google

★ 5

We LOVE OTF! Everyone who works here is fantastic and the members are great too! Inclusive, fun, & killer workouts paired with great playlist.

Source: Google

★ 5

This is a fun and impactful workout that works out every part of your body. The San Marcos location has fantastic coaches and a super friendly community. I highly recommend this workout!

Source: Google

★ 5

I love love love this location. Ammenities are big and there is tons of space even with a big class. OTF is great for burning those calories and increasing your endurance (power is my thing thou). I was never a runner until OTF. I love how they are always doing new things it never gets boring. My ultra fave trainers are Cynthia and Donovan. Cynthia is crazy fun and has the best playlist, she always makes me get those splat points and gets me pump up. Donovan is always taking care of you, even with 30 students, he is always making sure you do all exercises correctly to make sure you don't get injured and can get the best workout out of all exercises. I kinda almost didn't want to write this review just because classes always full now, but they are all great trainers in a great studio, and need a well deserved review.

Source: Google

★ 5

Awesome coaches, friendly staff and very clean facilities.
Workouts are never the same and keep you energized every minute of the hour classes.

Still loving this place after 3 years! The coaches are energetic, helpful and motivational.
The new workout templates are challenging.
Nothing but 5 stars to OTF.
The staff are friendly and always greet you with a smile 😀

Source: Google

★ 5

The coaches are so inspiring and the workout is always exciting and new. The music helps keep you motivated too! If you are looking for a fun workout that is above average, this is your place!

Source: Google

★ 5

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★ 5

Awesome studio, staff, and amazing coaches! Always motivating us and extremely welcoming to new members!

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★ 5

Great friendly staff. The coaches are awesome and supportive. The only drawback is that weekends fill up fast with tons of people on the wait list.

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★ 5

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★ 5

This place is home away from home! The staff is so friendly and encouraging! Best coaches on the planet!

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★ 5

I love it and the staff here are so supportive

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★ 5

OTF San Marcos is my favorite location! Really incredible coaches and staff who want you to get in a good workout and have fun in the process. Its a great place for people in all stages of their fitness journey and the coaches are there to help you reach your goals. The community here is strong and they really hype up the special events. Also, it’s really clean and has one of the best studio layouts I’ve seen. Definitely recommend :)

Source: Google

★ 5

I’ve been going to Orangetheory San Marcos since the studio opened. I’ve been to other locations throughout North County and San Marcos has the best studio vibe in the lobby and each class. From the coaches, to the desk staff and the members, San Marcos is my favorite location!

Source: Google

★ 5

Great atmosphere, great coaches, and great community! The class formats are challenging and well balanced.

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★ 5

The most amazing challenging workout you will ever find. The coaches are far above the average. I just love it!!!!

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★ 5

Very friendly staff at this location, clean studio and close to home for me. My favorite coach is Cynthia, she always has so much energy in each class and I love her vibe.

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★ 5

Great instructors and every workout is different, which keeps it interesting.

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★ 5

OTF San Marcos is my Happy Place! I love coming in. It's the best workout, the best music and the absolute best Instructors. love love coach Cynthia! I always leave feeling so happy and accomplished. Im so happy I joined!

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★ 5

I LOVE going to OTF in San Marcos. It’s my happy place.
The staffs, customer service and coaches are great. Specially coach Donovan is my favorite!! He is amazing, caring and very professional I also love his music!!!
I highly recommend San Marcos OTF!!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Just started a membership. Love it so far, the trainers are great, knowledgeable and motivating.

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★ 5

Love this firm of exercise.

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★ 5

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★ 5

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★ 5

Orange theory in San Marcos is the perfect gym for a great workout and great time. All staff are very friendly and extremely caring to all members. All coaches and staff really know how to cheer up their clients and literally make me forget about the stress from my day!

Every day there’s a new type of workout that focuses on different efforts e.g., strength and endurance for all levels of fitness. My body is constantly tricked and I have been seeing good changes in both my physique and mood since I have attended this club. Hope you all check it out 😊 plus the music is always on point 🥳

Source: Google

★ 5

Love it, the staff the activities actitud and very clean too

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★ 5

Instructors are awesome

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★ 5

I love OTF-San Marcos! The trainers are all great, but my favorite is Dee with her super positive and outgoing personality, she keeps you motivated to push yourself. Also, the staff are all really nice, but I have to call out Lance who is super helpful at 4:50 am.

Source: Google

★ 5

This studio is amazing and always my favorite place to visit! The staff is amazing and the coaches are always motivating and helpful! They do all of the work for you. You just show up and enjoy your workout!! 🧡🖤

Source: Google

★ 5

Love this location

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★ 5

I joined Orangetheory almost a year ago. It has been the best decision I have made. Not only do you get the best workouts, you get a community. You will never find such a strong team like San Marcos. Everyone has so much passion and heart. The music and energy is amazing. You will never regret pushing yourself to get to class. The templates are always challenging in a good way. Keeps you pushing yourself to be the best version you can be. I can go on for hours. You need to come and see it for yourself. I love my OTF family.

Source: Google

★ 5

Awesome workout and great coaches! The staff is super friendly and welcoming

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★ 5

Cynthia the head coach is amazing- and Amanda the office manager is so great. Everyone here is super friendly and nice. Love it here

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★ 5

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★ 5

Been attending this studio since before the pandemic. Have loved coming to class every single time, all the instructors are great as well as the staff. Used the classes to help train for my latest marathon. Would also like to suggest the addition of a bike rack if possible currently there is no safe space to store a bicycle.

Source: Google

★ 5

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★ 5

Try a free class! It got me hooked at least. Each class feels fresh and new, the format is truly a full body workout, and you'll feel accomplished after one. I actually look forward going to a class, which is rare! Personally, I love seeing my stats and summary - it makes me competitive with myself to work harder the next time. The staff are so kind, welcoming, and amazing. Love OTF!

Source: Google

★ 5

This is one of the best studios in San Diego. The coaches are so supportive and keep you motivated!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Everyone is pretty chill and down to help. It was very refreshing to have help offered without asking.. I don't like asking for help. The staff is also incredible from the people up front to the coaches I've met so far. Everyone seems to enjoy being there so the energy is always pretty good! Workouts are pretty intense but it's at your own pace. The coaches are there for you but you hold yourself accountable to push your own limits within your comfort zone. My first class was with Dani and I really enjoyed it! Definitely recommend!

Source: Google

★ 5

Adore this gym it has given me back my life! Even when I show up in a bad mood or if Ive had an off day the energy is so uplifting, After a month or so you get to know the coaches really well and they recognize your hard work and make you feel like you’re part of the family. The San Marcos Orangetheory fitness is worth the money!

Source: Google

★ 5

Love my workout class/training

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★ 5

The staff is so friendly and encouraging and there are modifications for every fitness level. I was very hesitant to try it but I’m so glad I did.

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★ 5

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★ 5

Such a great workout and always fun. The staff and other people working out are great too.

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★ 5

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★ 5

The best workout you will ever get! First class is free, studio is so clean, staff and coaches are amazing. You won't regret it.

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★ 5

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★ 1

Love OTF, but this gym is far too strict on policies, especially when they do no answer their phone. We called 5 minutes before our scheduled class time because there was a car accident and road closure that rerouted us 10 minutes. They did not answer the phone, so we left a message saying we were on the way, but would be late. We did not receive a call back, but when we walked in for the class, we were turned away.

If you strictly cannot join a class if you are 5 minutes late, they should be calling you back ASAP to let you know. Because they did not, we wasted 30 minutes of driving.

Source: Google

★ 2

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★ 5

Love the energy you get from the coaches and the people that work there. The integrated equipment is a bonus. Love it!

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★ 5

Highly recommend Orangetheory’s San Marcos location! Nothing but smiles and motivation from the staff!

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★ 5

Jo at the intake desk was so welcoming and super friendly! Made me feel at ease especially since it was my first OTF workout ever. And coach Dani was also super welcoming and friendly when she gave me the tour of the workout room, showed me how to work the equipment, encouraged me to go at my own pace, and reminded me good form ALWAYS takes precedence over reps. And even the other folks taking the class were super cool and encouraging! Amazing vibes and welcoming atmosphere HIGHLY RECOMMEND =)

Source: Google

★ 5

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★ 5

Great workout and I feel it afterwards. I always look forward to it!

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★ 5

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★ 5

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★ 5

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★ 5

Love, Love, Love this place! The workouts are tough but when you leave you can conquer anything that comes your way. Coach Donovan and Cynthia are amazing and so encouraging. I look forward to many more workouts with them and the rest of the Coaches

Source: Google

★ 5

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★ 5

I love OTF in general - and the San Marcos crew is AWESOME! Head Trainer Donovan is a talented coach and has the most positive, motivating and upbeat personality. All the coaches and the front office staff are friendly, personable and encouraging. Shout out to the other coaches like Cynthia, Drake & Brooke who are also fantastic and inspiring. The facility is fantastic and the classes are so much fun. Great workouts! All the equipment is always in great shape and they take cleanliness and safety to all new highs! Highly recommend.

Source: Google

★ 5

OTF is amazing all the staff here is so welcoming and great. Best hour of my day! Coach Donovan is the bomb! Highly recommended OTF if anyone is on the fence just do it! You won’t have any regrets!

Source: Google

★ 5

Source: Google

★ 1

with very loud music it seems like a Mexican circus

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Even before the COVID 19 pandemic, the Studio was always exceptionally clean. The staff has increased cleaning in between classes and they control transitions during the workout to maintain distance. I feel 100% safe going to class. As for the gym, I love the motivation and encouragement from the coaches, great music and the ability see the work my body is putting in on the screen. I'm always in tune with when I need to push harder or dial it back!

Source: Google

★ 5

Source: Google

★ 1

I decided to give this gym a try and scheduled a work out for free to check it out. I decided to sign up for a month to truly get to experience the gym, as one day doesn’t really tell you much. I made it clear that I wanted to sign up for their unlimited membership for one month ($180). I reassured if this was possible and the staff member that signed me up assured me that this was possible and signed me up. She came across as really friendly. After one month of going to the gym, I decided that this wasn’t the right gym for me and I decided I wasn’t going to continue going. Then, I noticed that they had charged my card $180 for a second time, so I called them gym to let them know that I had only signed up for a month and my card had been charged again. The manager, Erica Rezvani, said that their policy required a minimum of 2 months and I informed her that I had spoken to their staff member about this when I signed up and assured me that I was able to sign up for one month. She then said she couldn’t do anything to help me as this was their policy and I had signed their contract. I told her that this information was never brought to my attention when I was signing up even though I had asked her staff about it and she seemed to get irritated with me. She was very apathetic and unhelpful and just kept emphasizing that I had already signed the contract and that there was nothing that could be done. After a while, she then mentioned that their accounting system did not allow them to reimburse me my money because there was a minimum membership requirement of two months. As an accountant myself, I found this incredibly hard to believe. I’m upset at how nice and helpful they were during the sign-up stage, but after the sale, this was not the case. I was even charged a THIRD time. Be very careful when signing up, as information was concealed from me when signing up. I hope this review can save someone the headache I had to deal with. Overall, it’s just unfair and not right.

Source: Google

★ 5

Love this place. The coaches and staff are so encouraging. Everyone is really friendly, even my classmates. If you want a good workout and pushed to get stronger, this is the place for you. Highly recommend!

Source: Google

★ 5

Source: Google

★ 4

I enjoy this gym, however, there is little wiggle room for them to charge you an additional $12 in addition to the $160/month. I made the mistake of thinking a class was at 7:40 when it was at 7:20 and arrived at 7:30. I asked if I could join and they said no. Policy states clients have a five minute late limit. I understand that and scheduled for another class that morning. I just noticed I was charged an additional $12.00, seven minutes after the class started. It’s the first time I did that. It would be great customer service to allot a first time warning.
The classes are way above what you will receive at a standard gym.

Source: Google

★ 5

Intense workout that I never would push myself to working out on my own.

Source: Google

★ 5

I'm obsessed. I don't have to choose the playlist or plan the workout. I just show up and work!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Such a friendly and encouraging atmosphere every single time I enter OTF for a workout. From the management, the talented coaches, and very helpful desk staff. I've experienced nothing short of being treated like one of the family from the time I walk in the door, and then leave the gym with a great feeling of an amazing workout. Thanks OTF! Never stop being amazing!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Awesome work out every time and the coaches are great!

Source: Google

★ 5

Great place to get a strong workout in a great environment!

Source: Google

★ 5

Source: Google

★ 5

Always a fun, challenging workout!

Source: Google

★ 5

OTF San Marcos is the bomb diggity! At 43, cardio and strength training is a must... OTF hits all the right spots and i have so much fun doing it.... not only have i lost weight but I’ve gained great confidence from thinking i can never be a runner... and now i am!
I take it at the pace that feels best for me every-time and the coaches are able to help encourage you and make sure you are doing it correctly!
I am obsessed! I can’t stand missing class and love how full the schedule is ... #hooked4life... Def have true FOMO... Fear of missing OTF!

Source: Google

★ 5

Everyone is so supportive. All you need to do is show up. No guessing what to do or waiting for machines.

Source: Google

★ 5

Awesome coaches, friendly staff and super clean facility. I love going here!

Source: Google

★ 5

Staff was helpful, they explain what exactly is the "orange theory". Coaches are motivating and music is great. You don't compete with anyone but yoursel. Your constantly moving. I have already recommended Orange Theory to friends. 😁

Source: Google

★ 5

I enjoy having a different workout every time I go. I never know what I'll be doing but I know it will be a great workout. The trainers are very good and keep the room energized and motivated. It feels like a personal training session but in a group environment. OTF San Marcos is so amazing!

Source: Google

★ 5

Source: Google

★ 5

The energy level of the coach is highly motivating! The variety of exercises and machines keep the class moving so you don't even notice how much time has gone by. Since I am brand new at this I can't comment on how wonderful it is long term but I'm sure there will be positive changes I can comment on later.

Source: Google

★ 5

I've been to a few Orange Theory locations and I have to say that the coaches at the San Marcos location are the most enthusiastic and dedicated to helping and motivating me. The facility is new, and is a fairly large space also - definitely recommend!

Source: Google

★ 4

The place was overall a very good place to work out, but did notice the staff changing their word on the pricing, they definitely seem to be very nice prior to signing up and portray that they are very flexible, but in reality they are not at all. I was promised to downgrade my membership if I am not able to make the unlimited classes due to my personal case right after the first month, yet when I called to downgrade right after the first month, I was told they have 30 day cancellation policy, and that I had to pay for 3 months the unlimited price since I called on the 31st day, in their mind, since I called then on the 31st day, my cancellation policy kicks in after next legit 30 days, so they were expecting me to pay for 90 days at the unlimited price even though few of the team members knew our case and offered that we can downgrade right away after the first month. It took several attempts to talk to the manager and finally when i talked, she agreed to downgrade after the first month, and i was asked to come in to sign for paper work, when i did go i wad told the prev manager left the company and as per the notes in the system they can only help me so that i pay for 2 instead of 3 months. We attended the classes thrice in 60 days but i had to pay full amount for my family for 2 unlimited months. On the other hand I was not even cancelling, I just wanted to downgrade to their second tier, but yet they treat this as a cancellation and starting a new contract. The same behaviour was also seen when selling their heart monitor sensors, we were promised 50% off on the sensors, but when we were ready to purchase they made a big deal about the pricing, at last I had to show them to a text message from one the agents from the location, when this deal was offered, to get the promised pricing. I understand policy, and abiding to policy makes any business prosper, but i was just confused with information from different people from the same location. On the positive note, I liked all their work outs and coaches though, hence the 4 stars.

Source: Google

★ 5

Amazing vibe, perfect location to pick up a drink after a good work out!! I am so glad they opened so close!

Source: Google