★ 5

The San Mateo OTF is awesome — clean, welcoming, and good vibes. The team and coaches are all super wonderful, knowledgeable, and friendly. (IMO, JR, the lead studio manager, sets the tone.) I’ve been to several OTF studios and it’s definitely top notch. Fellow member are a nice crew too. I always get a good sweat going to good music!

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★ 5

This is definitely one of the best studios in the area. I actually like this spot more than my home studio. I have taken a couple of classes with coach Sophia and really enjoyed them. She is excellent at giving clear instructions, demonstrating movements, and keeping the class upbeat. Her music is on point too and covers a lot of different genres, which I really appreciate. The front desk staff are also very welcoming and friendly. I will definitely be coming back here regularly.

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★ 5

OTF really is a community of all backgrounds, and it’s a place where everyone comes together to put in work! Really love that it’s conveniently located near Caltrain so I could make a stop to work out on my route back home. Love all the coaches energies and their motivation, really truly helps you get your head out your butt but is also mindless enough where you don’t have to think about the workouts, just focus on form and getting it done! Thankful for this community and most definitely coming back!!

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★ 5

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★ 5

Absolutely love working out at OTF! The location is perfect—I'm so happy there's a studio right in downtown San Mateo. I moved here recently and have been training at this studio for the past three months. I already feel noticeable improvements in my physical well-being. The coaches are amazing! I love everything about the OTF concept—from the heart rate monitors that track and display your performance in real time, to the energetic atmosphere and the dynamic flow of each class. Huge thanks to everyone who works here—you’re doing an incredible job! If you haven’t tried OTF yet, I highly recommend checking it out!

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★ 1

i used to go to this location more than a year ago and switched to another orangetheory location (way better) the reasons I left are as follows:

- Location not disclosing me any cancellation fees not just for myself but for even other friends that worked out here

- Parking and traffic is terrible location compared to other locations especially when Caltrain passes by

- One of the gym coach was too much of a cynical yapper! I am trying to get focused on my workout and for the life of me cannot! the music selection was heavy 70s to 80/ that was too slow paced & dated, and too much on the dad jokes & philosophical fluff

- The shower time which is set at 5 minutes - like how is that possible other OTF locations are chill about this, I think the staff is lazy to clean, when even Barry’s has a comparable price and offer a better shower and bath solution without these tacky paper signed “house rules”!

- The last straw was more so the one wasp-y receptionist at the time that had such a personal envy for my other fitness friend, must be a female ego thing she would charge her a late fee before the 5 minute mark and was snarky about it!

I did give this studio a shot recently in 2025, a positive was no more toxic wasp-y receptionist, however the rest remains, also the vibe and energy of the workout class here was not as lively as the other locations in SF and the peninsula, definitely see a huge difference. To describe the workout vibe it was more suburban retiree meets low energy catered to an older audience.

Great if you are a bit geriatric but it was not comparable to the other Orangetheory locations in the SF bay area where the classes are much more vibrant and catered to a wider audience that is enticing for young and old. I really tried to like coming back to this location but not anymore unless i am grabbing dinner with friends as a extremely last resort, which I will resort to the foster city location for convenience for now if in close proximity to downtown San Mateo for dinner.

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★ 5

Mostly in Japanese, as it should be, but they speak English as needed and welcome visitors. Make reservations through Instagram

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★ 3

Don't join if you want a more flexible program, I joined for the cardio and they offer only a few tread only classes, if you want to stay on the tread for an orange class you get kicked off told you need to honor the program, despite there being plenty of treads

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★ 5

The coaches are great they push you and support you to help your goals they make each class fun and a new experience

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★ 5

Recently joined OTF and loving the experience at the San Mateo B Street location. Coaches are fantastic, staff is super helpful and friendly, and the overall vibe is one where I feel supported to be successful.

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★ 5

Best 60 minute workout in the world. Join a super friendly and welcoming community on your fitness journey. Whether you are 14 or 74 years old, this HIIT style workout is challenging yet safe for all ages and fitness levels. I’ve been coming to this studio in downtown San Mateo for 8+ years and I love it more now than ever.

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★ 5

I've been going to OTF for many years, but the San Mateo Orangetheory is one of the best studios around! Amazing coaches and friendly staff who make you feel like a part of an OTF family. The workouts are always fun and differ from day to day so you never feel like you are just repeating the same workout.

At the end of last year, the coaches encouraged me to complete a half marathon with them! They have been motivating members to reach their goals inside and outside of the studio by finding races around the Bay Area to complete together as a team. I highly recommend OTF San Mateo!

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★ 5

A little confusing your first time, but once you get the hang of the transitions and the machines it’s great! (They have intro sessions I didn’t see when I started). Fast paced but you tract your own progress and you’re never pushed to keep up, but you are encouraged to get out of your comfort zone. Modifications offered every time. Good form is critical and the staff provide individualized instruction when needed. Everyone from the front desk staff to the coaches is positive, supportive and knowledgeable. 11/10! ☺️

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★ 1

Worst , waste of money.

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★ 5

I went to a free class and liked it so much that I signed up. JR's classes are very fun, they teach carefully and praise you. The people taking the classes are also very kind and encouraging. I don't understand English well, but I'm very grateful that the day's lesson is written down on paper. I want to continue.
Thank you!

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★ 5

Great classes. Instructors are inspiring and the vibe is positive. Highly recommend.

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★ 5

Love OTF San Mateo! Staff are friendly and helpful, coaches are awesome, place is clean…what more do ya want?! 😊

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★ 2

They sure are high strung about being on time here. It would be one thing if there was easy parking, but there's not. I know it's my fault. But I'm six minutes late. They said they could do it in another five. It's sad. I drove up from SF. We have to drive back.

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★ 5

Love the San Mateo team!! And love working out at Orangetheory

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★ 5

I was gifted a pack of sessions from a client of mine. It’s safe to say, I am hooked after only three classes. I love the combination of rowing, strength training and cardio. Thoroughly enjoying every aspect of the process. Coaches are great and desk staff has been really helpful.

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★ 2

I had an issue with my membership where classes I attended at this studio were pulled from my class pack rather than my membership, causing me to lose class pack credits. This studio was not helpful in recovering those credits. I would not recommend going to this studio if you have a class pack from another studio.

(edit to owner response: Another OTF studio ended up chasing down the IT department; the San Mateo location was unhelpful. I ended up having to cancel my membership to be able to use the class packs properly)

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★ 5

Super enjoyed being a part of Doug’s class tonight! Coming in from out of town, he made class fun and engaging and shared some travel tips about the area too. Everyone in the studio was so kind and let me keep my carryon up front during class. Thanks for a great first time in San Mateo! :)

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★ 5

I love this place! The workouts are amazing, the coaches are motivating and knowledgable and the front desk is friendly and helpful. OTF San Mateo is a great place to get a solid full body workout!

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★ 5

I’ve been a member since 2017 and this place has kept me happy and healthy! It’s both challenging and fun and a great stress reliever too. The coaches are knowledgeable and are there when you need questions answered, form corrected, or encouragement and motivation!

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★ 5

I love OTF San Mateo! The coaches are so motivating and it helps me to relieve stress!

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★ 5

Huge fan of Orangetheory. I started doing it last year to get in shape before my wedding and immediately got hooked. The coaches are all amazing & push you to do your best as well as help you on form, guidance for pacing, etc). They recently added strength only and treadmill only classes which is great if you want only cardio or only muscle-building workouts, and they have their standard combo HIIT classes as well which I love. They mix up exercises on the floor and treadmill workouts — I usually go 3x/week and there hasn’t been a day so far that I felt that I was getting the same workout twice. Awesome crew & highly recommend joining!

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★ 5

I love orange theory. It's a great place to work out and the coaches are amazing. I highly recommend giving it a try and the first class is free! I have a back injury and they make sure to provide alternative workouts.

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★ 5

Great atmosphere, customer service, nice and friendly team. Coach Doug - excellent music and coaching. Highly recommend. His class is often full which says it all. Triple thumbs up to San Mateo and Coach Doug’s class
💪💪💪

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★ 5

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★ 5

1 month in. Great coaches and staff, very friendly and helpful. Exercises are straightforward and the music is good. Hope to keep coming for years to come.

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★ 5

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★ 5

Awesome workout and I love seeing the stats!

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★ 5

enjoyable experience

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★ 5

Great coaches and staff to keep you motivated! Love the workouts and playlists!

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★ 5

Awesome studio with great coaches. Highly recommend Coach Michael, Toni, Doug, Jill and JR for all their great classes.

Studio always feels alive and everyone tries to bring out the best in newcomers and long time customers alike. It’s clean, great equipment and awesome counter staff. Classes taught with humor (especially Michael) and you will like the music trivia (Coach Doug) if that’s your thing.

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★ 5

Great vibe and staff. Give it a try and you will be hooked!

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★ 5

OT coaches are awesome! They're motivating and their cues are easy to follow. As a trainer, I love that I get to fit in my own exercise. They offer a variety of class times and it's a convenient location for me.

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★ 5

By far the best Orange Theory gym there is! The staff are all so friendly and made me feel right at home. The coaches are all super great at what they do & manage to push you out of your comfort zone each time! Coach Jill is the best! She is very motivating, inspirational, and has amazing music! I love her classes!

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★ 5

The staff at OTF, San Mateo, are friendly, professional and knowledgeable. Coach Jill adapts the workout to my needs and ability. I came back to OTF to get strong, be strong and stay strong.

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★ 5

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★ 5

工作人员都很热情，教练也很友善！预约第一节免费课记得提前半小时到哦

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★ 5

San Mateo Orange theory is amazing! Super clean, great instructors and a solid well rounded workout offered 7 days a week at multiple convenient time slots! Highly recommend for those looking to get or stay in shape in a motivational but non intimidating format

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★ 5

Clean, professional staff, great app and equipment. I used to do Orange Theory 6 years ago and it was fun to join back this month and see how they've improved their equipment and communication of the daily workout (they now have a smart screen on the treadmills with info for each type of athlete: power walker, jogger, or runner. They also have laminated print outs to follow along with the work out that day, since it's always changing.

For this location, I find it easiest to park in the garage next door at the caltrain station, about $1.50 using the paybyphone app.

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★ 5

Orangetheory is a top notch fitness experience!! From the experienced trainers, programing, and facilities to the overall support by the front office and managers... I am thoroughly impressed. I'm happy with my results and have been a member for 5+ years!!

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★ 5

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★ 5

Coaches always bring great energy, workouts are challenging and dynamic!

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★ 2

They sure are high strung about being on time here. It would be one thing if there was easy parking, but there's not. I wish they could be a little more accommodating as it's not really all that easy to start a new exercise regime, and some people joining a new gym are at a really low point in their life. I was turned off.

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★ 5

Best team of trainers in town! The workout is always challenging and fun!

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★ 4

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★ 5

Been coming to this studio for a bit over a year. The staff is friendly, classes are fun & energetic and the vibes are great. It always easy enough to get into a class within the same week, so it makes it easier to be more flexible with scheduling. Would recommend this studio

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★ 5

Great workout no matter what your level is, positive staff and members, extremely clean facility.

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★ 4

It’s a great program that helps you commit to exercising. The guidance is great. I wanted to build more lean muscles around my body. They do give me good advice and tell me how to do it correctly. The only thing is there is a bit too much cardio in their program. I would prefer more strength training.

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★ 4

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★ 5

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★ 5

Great interaction with staff

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★ 5

Really enjoy my workout at this location. Nice staff and the coaches motivated you to give the most you can in the class.

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★ 5

Been an active member the last few months and I love it. Staff is great and the workouts are fun yet challenging!

Update- still great

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★ 5

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★ 5

Super fun and effective workouts! Great staff :). Love that it’s different every time. I started in 2018, took a break during COVID and started back this spring. Couldn’t be happier to be back.

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★ 5

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★ 5

I liked the encouraging atmosphere set by our instructor Ashley, the shock-absorbing treadmills, the energizing playlist, the variety of exercises, heart rate tracking, and the helpful staff (I think Evelyn and Rebecca) who were informative but not pushy about membership options.

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★ 4

Good studio with great coaches

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★ 5

I enjoy the diversity and intensity if the workout here. I never get bored and am always motivated to try and push myself whereas other workouts, especially the gym, I tend to become satiated or lazy with myself. I try things here, that I wouldn't otherwise do. I also enjoy the group aspect and feel of the community. The coaches and staff are knowledgeable and warm.

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★ 5

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★ 1

I have never been late before, but today I stepped into the studio at exactly 5:35pm for a 5:30pm class (due to police cars blocking traffic for an accident in San Mateo), but was not allowed into the class due to their "5 mins late policy". Their reasoning is they follow their clock, and if they happen to start the class a tad early, I could still be “late” even if I stepped in at exactly 5:35pm. Also, my friend actually arrived at 5:34pm to inform the manager about the blocked traffic and explained I was only 1 min away, but the manager wouldn't listen and still let the person on the waitlist in before I stepped into the studio at 5:35pm. I understand there’s a late policy, and I tried my best following the rules, even in situations like this where it’s mostly out of my control. I sprinted to the studio just to make the 5 mins mark, and had my friend get off the car early to inform the manager I would be arriving soon. I was still turned away in this situation and the manager handled it in a very cold and unfriendly way.

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★ 5

Michael was the trainer.
Great workout with a lot of variety from treadmill, rowing and floor work. Great way to push myself further than I would by myself!

Maria and Tony out front were friendly and got me in for a class.

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★ 5

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★ 5

Great place to restart my daily workout routine

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★ 5

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★ 5

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★ 5

Best workout!

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★ 5

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★ 5

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★ 1

Remember to pay for parking behind and if you are couple of mins late forget about your plans. If you want good customer service go to the studio at Redwood Shores. First and last time at this studio!!

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★ 5

I love the athmosphere, the coaches and how encouraging everyone is. The workouts are challenging at times but that's what it's all about...challenging ourselves to get the results we want. I have been diagnosed with OrangeTheoritis (addiction to OTF) and I am not looking for a cure!

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★ 5

This place pushes me to do cool things that I didn't even think I could do. I always feel like beast when I complete a class. And everytime is different which is my favorite part.

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★ 5

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★ 5

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★ 4

WORKOUT: enjoy the workouts here! My boyfriend and I signed up when they had the promotion of a free chest strap HR monitor. The coaches there do seem like they have a script but it gets the job done! They also correct posture which is greatly appreciated. Friendly coaches all around.

FACILITY/EQUIPMENT: Supposedly this location isn't as nice as other ones but lol this is the only one we've tried. Can't see the screen when doing weights. They have limited restrooms and showers (2 bathrooms, 2 showers) but I'm not one to shower at gyms so not sure if long queues form.

No towel service either.

PARKING: haven't had issue since it's located next to a parking garage

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My boyfriend does have issue with the chest strap - keeps falling off of him. If you have a large chest, it can be difficult to stay on.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Muy bonito lugar para bajar de peso

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★ 5

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★ 5

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★ 5

Challenging, fun workouts with great instructors!

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★ 5

Every coach is very professional. Care and encouragement are in every single session that I go. I feel like joining OTF is turning impossible to possible.

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★ 5

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★ 5

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★ 5

After witnessing an acquaintance huge transformation due to Orange Theory sessions, I decided to give them a try. The classes are well organized, running or power walking, rowing and various weights and exercises. I can see why people get hooked, persistency, consistency gets you closer to achieving weight loss goals and keep it off. I am happy to be a part of the OT family!

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★ 5

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★ 5

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★ 5

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★ 5

Although I didn’t end up joining, Tatiana was fabulously helpful and welcoming. If you’re even considering starting this awesome habit- come on by and you won’t be pressured one bit. Support and encouragement only. Thanks!

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★ 1

Really bad experience, I ran to class, he canceled my class after 1 min the class started, and told me the class is full, AS A LOYAL OTF member, this DISAPPOINTED me today, what a ridiculous policy, who doesn't has situation for running late.

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★ 5

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★ 5

I can’t get enough of Orange Theory. I love how it’s a full body work each day. I didn’t want to believe all the hype, but when I first went and had my heart monitor hooked up I WAS SOLD! I love how the trainers push you to really perform at your full potential. You are able to see your heart monitor during the class on the TV monitors so it makes me want to push my workout to stay in the Orange and Red! So I know i will still be burning calories throughout the day!! I’m very glad that I decided to sign up and go! No work out like this!!

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★ 5

I like how the coaches are motivating and knowledgeable about the exercises. I also like OT for doing different exercises to keep it interesting.

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★ 5

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★ 5

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★ 5

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★ 2

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★ 5

Amazing staff, awesome instructors, and easy parking!

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★ 5

Great workout! Cass is a great instructor

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★ 5

Love my workouts at OTF! Danielle is my favorite instructor. No matter the class size, she always gives personal attention to you if you need help with form or spotting. She’s always encouraging and a great leader!

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★ 5

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★ 5

Such a great workout!!

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★ 5

OTF San Mateo is awesome. love instructors there. Specially Camilo is a great. His class are always great and he brings energy to the class

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★ 5

Love!!!! This workout helped me get my body back after having my daughter.

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★ 5

One of the best studios in the bay. The coaches and staff are amazing and very helpful. Two thumps up!
Alex is amazing, always encouraging, and has the best playlist.

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★ 4

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★ 5

The gym is by far the best I have attended. The employees were wonderful, the equipment well maintained and never a wait.

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★ 5

I love OTF! The workout is similar to working with a personal trainer without the cost plus the motivation of group fitness!

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★ 5

Great staff, excellent coaches, great work out

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★ 5

Great class - hate fighting for a treadmill

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★ 5

My 1st workout away from my home studio and I loved it! The front desk staff was friendly and welcoming, also the music selection in the lobby made me feel like I was on my favorite Hawaiian Island. Coach Danielle was helpful with making sure my posture was correct and also hyped me up when she acknowledged my choice of weight and praised my squat-whoo!!

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★ 5

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★ 5

Best workout ever!

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★ 5

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★ 5

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★ 5

Best studio ever. Friendly staff, clean facility and amazing coaches.

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★ 5

Great coaches!

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★ 5

I love OTF!!! The workouts are awesome and great combinations! The coaches are such a great support and motivation too!

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★ 5

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★ 5

Love the OTF san mateo crew!

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★ 5

Great start to my Saturday morning!

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★ 5

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★ 5

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★ 5

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★ 5

Ot San Mateo is amazing u get a really good workout and the staff and coaches are all great

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★ 5

“All Out” mentality shared by coaches, staff and fellow members!

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★ 5

Awesome atmosphere!

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★ 5

Love how cute the reception area is at OTF San Mateo

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★ 5

I love this place so much

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★ 5

Love the place.

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★ 5

Excellent workout, great coaches, clean and organized studio

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★ 5

Great workout!Love orange theory in San Mateo! Great staff and awesome coaches

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★ 5

I’ve tried a lot of workouts but OT is my favorite because it’s challenging and it works! I am getting stronger and healthier everyday. I also love this studio because of the coaches and staff. All the coaches are great but Coach Danielle and Josh are my favorite. Even if it’s a full class, they have the skills to watch out for everyone by correcting form and giving encouragement when I need it. I actually drive from San Francisco to San Mateo (there are two studios closer to me) to come to this studio because of the coaches and front desk staff.

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★ 5

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★ 5

The workouts are challenging, are a full body workout, are self paced and for every level of fitness, different everyday, coaches demonstrate and motivate you throughout entire workout, good music and nice people in the classes. I never feel like I’m being judged and feel accomplished after the workouts.

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★ 5

Great location. Traveling on business. Very friendly front desk staff already had most of my form filled in so I just had to sign. Great coaching.

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★ 5

The whole class itself is motivation!

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★ 5

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★ 5

I’m an avid yogi and refused to try anything else. It took my husband a year and a half to convince me but I’m so glad I finally tried. The thing I love about classes is that it takes away the thinking and planning out of my workout routine for me. I show up and follow through an hour of all body workout. And as a reward, I get my results in the form of splat points and these colorful bars that tell me how I performed. I’m obsessed.

I crave OT if I go for more than 3 days without a session. That’s how good and addicting it is.

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★ 5

Love my workout!~

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★ 5

I have been going to Orange Theory for almost a year now. I love it. Great coaches and they get to know you and find the best ways to push you harder since they know what you can do.

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★ 5

Awesome workout. The exact push I was looking for.

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★ 5

Great workout every time. I tried OTF with the goal to get stronger; it worked perfectly for me. They switch things up and it's never boring. Great combination of cardio and strength training. Highly recommend!

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★ 5

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★ 5

Rob is the best! #OT

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★ 5

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★ 5

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★ 5

Great workout for losing weight, building lean muscle or burning fat depending on how your program is. The San Mateo location is fast-paced so there's hardly any real rest breaks.

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★ 5

First session this morning and loved every minute of it. From the sign up process, JR was a gem and Nicci was a star in the tour and giving me all this nitty gritty before class. Then Rob was a real champ explaining how the session works and I was super motivated. Psyched with my results and so looking forward to my next class! If you're still looking for a great workout, this is definitely the place to go. You'll love it💯💪💟

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★ 5

Really enjoy the energy at this gym, the variety in the classes, and the fun music. Highly recommend trying it out!

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★ 5

love my OTF studio at San Mateo. You can get results fast if you put all your effort and listen to the coaches. Love my coaches at 5am. (Sad i will not see them at 5am but I will be meeting the evenings coaches) Always pushing me to do better.

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★ 5

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★ 5

Great workout class! High intensity if you want it to be and the coaches are great. It's also nice to be able to get in a great workout in an hour plus you see your progress with the heart rate monitor. The only bad thing about this location is that parking can be bad, but that's downtown San Mateo for you.

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★ 5

I went to my first class yesterday, and I was impressed not only by the thoroughness and kindness of the instructors, but by how the workout really is easily tailored to any level of experience.

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★ 5

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★ 5

A great workout with great coaches. The community of people here are wonderful.

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★ 5

I love OTF SAN MATEO! Trainers are super energetic and front desk ppl are so welcoming !

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★ 5

Amazing workout and beautiful facility!

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★ 5

Awesome first workout with Cas!

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★ 5

absolutely love coming here not only for the great workouts but also for the friendly staff!

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★ 5

Very well set up class but coach Josh. Good intensity and got me fired up for the day.

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★ 5

I love Orangetheory. The coaches are fantastic. The workouts are full body with cardio, rowing and a HIIT floor section. Give it a try!

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★ 5

Discovering my new self. Thanks OTF

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★ 5

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★ 4

Great work out, fast resaults

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★ 5

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★ 5

Best workout environment and great instructor.

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★ 5

The best one hour workout I’ve ever done!

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★ 5

Former athlete here and I’m dead from this workout...I’ll be back though

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★ 5

OTF San Mateo has the best coaching staff in the Bay.

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★ 5

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★ 5

Alex killed us with today's workout...The hardest/worst/best/sweatiest workout yet!!!

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★ 5

Love this place! Great staff and workouts! Head coach Danielle is my favorite, but every coach wants to see you succeed and even though you're in a full class it somehow still seems personal.

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★ 5

So fun, a great workout! Coaches and staff are so friendly and helpful, super intimidated the first time but everyone made it easy and not stressful. love love love!

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★ 5

OTF is absolutely the best total body workout!

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★ 5

I’ve never felt better!! Started orange when I was three months postpartum and i feel better now than I did before I got pregnant!

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★ 5

The studio is always clean with welcoming and energetic staff at the front desk. The coaches are motivating and make the classes fun yet challenging. An amazing workout every time!

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★ 5

Great workout! Staff is great & friendly. Facility is clean. Looking forward to more workouts!

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★ 5

Great facility and great people.

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★ 5

Great staff and excellent HIIT sessions!

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★ 5

Awesome workout every time! I like Orangetheory, because it takes the guess work out of working out. It holds you accountable to show up and the workout is pre-set.

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★ 5

Great facility, friendly staff, and a great workout.

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★ 5

I just did a trial session last night and ready to sign up! The staff is super helpful in explaining how it all works - it was a fantastic experience!

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★ 5

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★ 5

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★ 5

I have been coming to the San Mateo OT studio from the day it opened its doors. Not only is the studio just gorgeous and the equipment well taken care of, the front desk staff always make a point of greeting you by name, and the coaches make the workouts fun. Don't get me wrong - when you come to OT, be prepared to work, but they all do their best to motivate and keep you going. You have no option but to get fitter! Orange Theory is absolutely for everyone since you are always working at your ultimate capacity. I worked out throughout my pregnancy and felt great! Now, I'm back at OrangeTheory and enjoying every minute of it.

Source: Google

★ 5

I am loving OTF! It’s a great workout, the coaches get 110% out of me every time and I feel amazing all day afterwards!

Source: Google

★ 5

Source: Google

★ 5

OTF is one of the best workout classes I’ve ever taken. Each class is new and challenging. The OTF coaches keep you motivated throughout each set and celebrate your successes. Highly recommend OTF to anyone is ready for something new and wants to achieve results.

Source: Google

★ 5

Source: Google

★ 5

Best work out ever! You will results quickly. Coaches really take the time to correct you and really care about you.

Source: Google

★ 5

Source: Google

★ 5

Source: Google