★ 4

Source: Google

★ 3

Mixed Experience—Excellent Instructors, Uneven Accountability

I joined Pilates V last month and was initially very impressed by the atmosphere and several instructors. Classes with Noya, Sheri, Maia, and Morgan have been excellent—clear, encouraging, and supportive of every student’s pace.

However, my experience with one instructor, Alexis, was disappointing. The class felt disorganized and, at times, unsafe. I was corrected repeatedly mid-movement before I could adjust, while other students received little attention. It didn’t feel balanced or professional.

I shared this feedback privately, but the studio’s follow-up focused more on my Yelp reviews than on resolving the concern. The public response on Yelp also reframed the issue as a “difference in teaching style” and a matter of “communication,” which overlooks the core problem: how client feedback is handled when something goes wrong.

Pilates V has some truly great instructors and strong potential as a studio, but I hope management takes this as an opportunity to strengthen consistency, accountability, and care across all classes.

Source: Google

★ 5

I recently got the unlimited pass, I love the extended class schedule (7:30 class is the latest one). My favorite instructors are Annie, Alexis and Michelle. Very friendly atmosphere. Convenient location, easy to park.

Source: Google

★ 5

I’d been searching for a Pilates studio close to home with easy parking, friendly instructors, and chill vibes—and I finally found it! A few tips before you start: grip socks are a must, and I highly recommend taking the free beginner intro class to get familiar with the equipment and Pilates lingo. It can seem a bit intimidating at first, but the instructors are super nice, always ask permission before adjusting you, and tailor everything to your comfort level.

The studio has several locations, so if one is full, you can try another. Just be sure to sign up at least a week and a half in advance, especially for popular morning and weekend slots—they fill up fast! My friend and I started with Groupon, and we’re working our way up to the V8 plan (8 classes a month) from V4, excited for all the health benefits ahead.

This is the only fitness class that’s truly kept me coming back weekly—I’ve never stuck with a routine like this before! A heads-up: they take the 12-hour cancellation policy seriously, so be sure to read it. Also, don’t be more than 5-10 minutes late; classes start promptly and you don’t want to miss the warm-up or fall behind.

The staffs are friendly and quick to respond via text or email, which makes the whole experience feel personal and welcoming. If you want a Pilates studio that feels like a supportive community and keeps you motivated, this is the place!

Source: Google

★ 5

I’ve taken classes with different instructors at 3 locations so far: Willow Glen, Sunnyvale, and Campbell, and the classes with Morgan at Willow Glen have been the most enriching, challenging, fun, and exciting classes I’ve taken at Pilates V. I highly recommend booking her classes!

Source: Google

★ 5

I loved this place ! The instructors are great and I’m improving with there help ❤️

Source: Google

★ 2

Today marks my final day after a year and a half of membership in Pilates V’s unlimited program, and I must say I feel relieved!

First, the positives: several of the instructors are quite good. This is the sole reason I stayed with Pilates V as long as I did, and why I am giving it a 2-star rating. However, the good instructor classes fill up quickly so you may not get the full benefit of your membership specially if you are limited to after work hours and weekends.

And, the downsides are:
1. Pilates V’s onerous cancellation
policy and their strict enforcement of it, and
2. Their unpleasant client-facing communications person.

Be prepared to pay cancellation fees, even if you are a disciplined planner, as same-day emergencies and issues will inevitably arise. While you get ONE waiver they will not care about any emergencies or issues you face thereafter. Woke up with sore throat and flu? Come in anyway or pay $15. Parent hospitalized? Too bad. Have to leave out of town because son in an accident? Pay up the $15. Stuck in unforeseen traffic? Too bad. So, whatever budget you have set aside for Pilates, I would tack on more because no matter how disciplined or diligent you are, life’s mishaps don’t give you 24 hours notice. In my view, a more fair cancellation policy, if there is to be strict enforcement, would be to provide members, specially those with unlimited membership, 3-5 waivers a month.

As for their customer-facing communications person, be prepared for one of the more negative customer service experiences you have encountered (the primary reason I feel relieved that today is my last day). AI-capable robots would respond to your emergencies or issues with more compassion and care than Pilates V’s representative (I believe her name is Katelyn). Can’t blame her entirely - emotional intelligence must rank way down management’s priorities for their customer rep(s).

Exercise is supposed to be for physical and mental health. Brace yourself for a fair bit of frustration.

Source: Google

★ 1

I’m usually impressed with the professionalism at this studio, but my recent V2 class with Genie was disappointing. Unlike other instructors, Genie wasn’t approachable and dismissed my questions, suggesting I wasn’t ready for V2 despite it being my third class. Her focus on jokes over proper technique and posture correction was concerning. While I appreciate the studio’s clean environment and the expertise of other instructors, Genie’s class did not meet the high standards I’ve experienced here.

Source: Google

★ 5

Source: Google

★ 5

I have attended boot camps, gyms but Pilates is by far the best work out ever....

Source: Google

★ 5

Pilates V is very responsive and their customer service is wonderful! You can tell all the instructors enjoy what they do. I also love the flexibility with attending classes at multiple, very clean studios.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very nice and friendly service. Also, I like how instructors focus specifically on the form and personally help get stronger and better, in the class.

Source: Google

★ 5

Cecilia & Annie are the best instructors. The Pilates V studios in Campbell and Willow Glen are incredible, the folks great. They have turned a scared woman into a true believer and lover of Pilates!

Source: Google

★ 5

Source: Google

★ 5

Pilates V is very conveniently located and a nicely equipped studio.
Allie has been tremendous at introducing me to the Pilates reformer and so helpful showing me the various forms of exercise and correct positioning.
I have scoliosis and spinal degeneration, as well as an hearing loss. She altered some of the moves to address my issues and used a microphone at all times so that I could follow her. I came away from each session feeling better than when I started and plan to sign up for more sessions. I highly recommend Pilates V.

Source: Google

★ 5

Source: Google

★ 4

Love this place. Instructors are friendly and amazing.. I’m getting total body work out. Will totally recommend.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great place to workout with fun music. Knowledgeable teachers.

Source: Google

★ 5

I love this place, the environment is very welcoming and friendly. I would not hesitate to recommend to a friend. I also really enjoyed the very knowledgeable teachers, they each have a different style of teaching that is beneficial if you take multiple classes a week . Cant wait to go back soon.

Source: Google

★ 5

I like the easy scheduling. The classes are a good workout. I like that they are on reformers - I liked Pilates, but always felt reformer work was better than mat classes and I'm happy to see how you've incorporated reformers into a class environment.

Source: Google

★ 5

Source: Google

★ 5

I enjoy Pilates V at Willow Glen. I have been attending classes for over a month and my strength has improved greatly. The studio is clean and neat and I can walk to classes from my house. The instructors are very friendly, knowledgeable and give the impression they enjoy what they do. The class sizes are small (12) and there are a number of different classes offered throughout the day (early and late) and week. I like that I can schedule classes on the app and they get added to my calendar. If there are instructor changes I get an email a few days in advance. I would highly recommend Pilates V!

Source: Google

★ 5

Lovely (calming, cozy clean) studio, consistently varied and entertaining workouts, and the instructors are well educated.

Source: Google

★ 5

Source: Google

★ 5

I've been going to this location every since opening week. Location is convenient, equipment is clean and new, and the instructors are helpful and avoid giving the same set of workouts over and over. I especially like classes with Annie, but really all the instructors are great!

Source: Google

★ 5

Love the teachers. Honestly the value exceeds the cost (& Pilates V had the best deal I could find in the San Jose/Campbell area-- $60/5 classes + 1 free intro class for new users, and they don't continuously charge your card for classes). Wish they had SF locations!

Source: Google

★ 5

I really like the variation in the classes offered and the instructors are knowledgeable and helpful. The instructors mix up the workouts so they are never boring! The 50 minute class flies by! I also like the fact that the workouts are not hard my joints (lower to no impact).

Source: Google

★ 5

Source: Google

★ 5

I really love Pilates V. The staff is friendly and knowledgeable. They have a great variety of classes. The instructors get how to make the most of the workout and still respect where you're at with your body/energy day to day. I've seen quick results and have finally found a place I can stick with. They're awesome.

Source: Google

★ 5

Source: Google

★ 5

Studios are superbly equipped, instructors are excellent and friendly, three locations make it easy to find a class that works. Expensive but worth it!

Source: Google

★ 5

Great instructors who make it so easy to use, even for those with certain injuries. Would highly recommend to others.

Source: Google

★ 5

Love this place. Excellent set-up, knowledgeable instructors, friendly staff.

Source: Google

★ 5

This place has shown me a great deal about pilates and how it relates to an overall good feeling about my body. Everyone is so polite and professional I have really enjoyed my time there.

Source: Google

★ 5

This is the first time I've tried Pilates, I love it! I love the convenience of your app and class schedules. I've only been to the willow glen location and I like the cleanliness. Overall, I would definitely and have recommended your studio to friends and family.

Source: Google

★ 5

As a beginner at Pilates, Ashley has been very patient and kind in instructing me. The studio is very clean!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

I have been taking pilates classes for a while but have never tried a Reformers class before. My first experience was great because of the instructor's guidance. The class is small enough where you can get some interaction with your instructor which is great.

Source: Google

★ 5

I love Pilates V! I decided to try Pilates for the first time about three months ago. I appreciate that they give a free V0 class to get you oriented with the equipment, so your first V1 class isn't so intimidating. Every class has been different so far, so I never get bored. The instructors are extremely nice and make sure you understand what to do. Judy is my favorite!

Source: Google

★ 5

love it~ the room is very clean and the instructors are nice and helpful

Source: Google

★ 5

The teacher here is very professional and patient. The equipment is very new and clean. I had a really good time here.

Source: Google

★ 5

Pilates V has been great! I started doing Pilates when my doctor suggested it for treating my chronic joint pain. I started with three private lessons with Giselli and she was amazing! She was super knowledgable of my joint issues. She asked for feedback on how I felt with each movement and immediately knew what modifications needed to be made to ease the discomfort or how to shift my focus to work on the right muscles. She definitely put me at ease in starting a knew exercise routine and getting me and my body ready for group classes. I just started group classes this week and they have been such a great workout! Everyone has been really great and even the office team Michael and Gina were super helpful in getting me started. They got me set up with private lessons so quickly; the day I reached out to them after my doctor suggested it, they helped set me up to see Giselli that weekend. My experience with all three of them made me feel super welcome and that they really cared about my wellbeing. I'm really excited to make this place a major part of my wellness routine!

Source: Google

★ 5

My only critique is I wish they had more room, so classes wouldn't fill up so fast :) I've been going weekly for a month and excited to try the next level of class.

Source: Google

★ 5

I love the studio located at San Jose, which is larger and more convenient than one at Sunnyvale. The instructors are very professional and kind, and they gives me challenge to push me through, which is something that I really like. I will keep continuing to take class at Pilates V.

Source: Google

★ 5

Really enjoying the classes here! The instructors have been very nice and helpful with form. I started with their groupon deal and plan to continue!!

Source: Google

★ 5

Great new Pilates Reformer studio in Willow Glen! I've had several great workouts with Judy and Camilla. They are both very knowledgeable about Pilates and body mechanics and made special modifications to accommodate my needs.

Be sure to take advantage of the grand opening specials!

Source: Google

★ 5

I started with Pilates V a few weeks ago and love it. I am brand new to Pilates with reformer, and the staff made the learning process very easy. The workouts are challenging, and engaging. I feel myself getting stronger, even after only a few weeks. The duration is perfect, and the sessions well timed. Also, the studio is very clean, and the customer service is good. I would recommend it!

Source: Google

★ 5

I love this new studio!!! It's VERY clean, open and artful! I feel so comfortable working out here. I have been with Pilates V Sunnyvale for about 7 months and they have helped me get in good shape! Their teachers are very knowledgeable and tough. They push you but understand when you can do what you can do. It's a great balance. I feel very cared for by everyone at this studio. Also I love how easy it is to find a class that fits my VERY busy schedule! I always find one which hasn't been the case at other studios! These guys deliver the goods!! Now they are close to my house with this studio and I am thrilled! Thanks guys for bringing a very easy to use, high quality Pilates studio to the South Bay! We needed it!

Source: Google