★ 4

******Updated Review******

After sharing my concerns with the management at Rise Up Athletics, I was pleased that the owner personally reached out to me to hear my feedback and address the issues I had raised. It’s clear that she genuinely cares about the experience of the families at the gym, and I’m optimistic about working together to resolve the concerns and ensure my daughter’s continued success here. I’m hopeful that, with her involvement, we’ll see the attention and care we expect for all athletes, and I look forward to the positive changes ahead.

Rating: 4/5

My daughter has been attending gymnastics at Rise Up Athletics for three months, and we’ve been increasingly disappointed with the lack of attention and care shown to her. The teacher seems to consistently ignore my daughter, providing far more focus and guidance to the other girls in the class. This has been a recurring issue that we’ve noticed each week.

I brought up my concerns to the gym manager today, but it doesn’t feel like anything will be addressed. On top of that, we were never given a tour of the gym when we first signed up, yet I witnessed another parent being shown around today. It’s frustrating to feel like we’re being treated differently, and it’s disappointing to see that despite paying the same amount as everyone else, we don’t receive the same level of respect or attention.

I expect better, especially when paying for a service. I hope the management takes these issues seriously and treats all families with the same level of care and attention.

Source: Google

★ 5

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★ 5

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★ 5

Seriously the only crummy thing is there is no AC. They do their best to keep it cool but this summer was aweful. The waiting room does have ac in the front.
The rest of the year though it’s awesome and comfortable for the girls.
They enjoy this place sooo much.
Also u get a discount if u have additional child.
My girls say they like being strong. And they are so happy.
I honestly liked how they called to check on the girls when they got hurt, they contacted me multiple times too because first I didn’t recognize the number. The staff is there for your little one! If u have an issue, the do their best to fix it. When ur l.o. Gets hurt, they are right there. They are not rude to ur kids even tho they (mine) run off and do touch equipment that they are not suppose to touch. I love that they are firm and Pleasant when getting the child’s attention.
Literally a 9.5/10!! Because ac.
The ac is a huge problem for me personally lol

Source: Google

★ 5

Kids love it here and coaches are very helpful for the tumbling classes

Source: Google

★ 1

Disappointing first and LAST experience with this place, I brought my toddler in for her first trial class. She was never called for her class, They do absolutely nothing when it’s your first time, there’s no willingness to help guide you through their process of the trial or how their facility works. Not even one bit of effort to making you feel welcomed, We chose to walk out. The girl at the front desk working on Wednesday 5/22 around 6pm, has very poor communication skills and no hospitality whatsoever. Replace her or you will continue to lose business, I went in with intentions to sign my child up, after that very disappointing experience I will be taking my money to a business that acts like they actually care about the people who walk in to spend their hard earned money. Keep in mind, a receptionist is the face of your company, it’s the first face people see when they walk in the door, At least the bare minimum of a damn smile.

Source: Google

★ 1

You’ll never get in touch with a human when you call. Website iutdated and doesn’t show any classes available times etc. all very frustrating.

Source: Google

★ 1

Little girls were laughing at my daughter (5) and making her feel bad until she came to me and cried in the middle of class. We tried switching days but within the first 5 minutes she was in tears because she didn’t feel like it was a safe environment for her anymore. I wish staff would shut down bullying as soon as they recognize it. I feel like this experience was ruined for her. I would not recommend this place for little kids.

Source: Google

★ 1

The website is outdated and lists programs such as open gym on Tuesdays that they no longer host. Schedules from the website are from 2019. It’s impossible to get through to the front desk to ask basic information - called 5 times through the course of the day and staff never answered the phone once. Very inconvenient to have to show up in person to ask a basic question.

Source: Google

★ 5

My niece cheers here awesome place and they take it seriously

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★ 1

At first this place seems wonderful for toddlers. Our 2 year old suffered 3 fractures on her foot when another child fell in her foot while they were on the trampoline. Not one staff member show any type of concern. My baby was scream/crying in pain but no one asked if she was ok. I emailed them and it took them several weeks to respond and they didn’t seem too concerned either.

I’m not quite sure if we should return at this point because it’s been several months and after my baby being in a cast, she is still having issues with her foot.

This place has NEVER followed up with to ask how our baby is doing.

Source: Google

★ 5

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★ 1

Bad management and poor communication (almost zero). Different communication from different employees.

Super frustrated dealing with their management.

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★ 5

Great coaches who strive to teach growth

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★ 4

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★ 1

I see I'm not the only ones having communication issues with this gym. I've been wanting to start my daughter for months, but havent received a response.

Source: Google

★ 1

I've been trying to get my daughter back in for a year now after the stopped classes due to COVID. And after countless calls, emails, and contacts via the webpage, they do not respond back. Very bad business practice.

Source: Google

★ 5

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★ 1

They never reply to my emails, they never answer the phone. Too hard to get in touch with!!

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★ 5

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★ 5

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★ 5

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★ 5

This is such a wonderful gym! My daughter just turned 3 and hasn’t attended a structured class other than mommy and me classes. The owner and coach were so patient and understanding and truly wanted our daughter to succeed! This is a top notch facility!

Source: Google

★ 5

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★ 5

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★ 5

Love it here. My daughter started out doing tumbling classes and now she does All Star Cheer. She loved tumbling and she loves cheer. The coaches and staff are amazing!! So happy we found this place. :)

Source: Google

★ 5

Brooklyn loves coming to gymnastics every week and Coach Abbie and Coach Kyra are fantastic! The rest of the team is amazing as well!

Source: Google

★ 5

We love Rise Up Athletics! My daughter is in both gymnastics and in the prep cheer teams. Awesome environment and super nice coaches.

Source: Google

★ 5

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★ 5

My daughter is obsessed with RUA and so am I! It’s clean, teachers are patient, tons of happy kids. You will love it here too!

Source: Google

★ 5

My 8 year old loves Rise Up! She's been taking classes since she was 3. Her gymnastics skills have inprove from year to year.

Source: Google

★ 5

I love this place riseup is great.

Source: Google

★ 5

Great atmosphere, my daughter loves her class, they pay great attention to each student and they do a variety of training. She’s had a few different teachers and they all seem to have a great and positive vibe to them.

Source: Google

★ 5

My son likes the gym and the coaches very much! He really enjoys the activities there!

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★ 5

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★ 5

Awesome place for the kids and gymnastics. Cant find another plave like this.

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★ 5

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★ 5

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★ 5

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★ 5

Great experience for our daughter who joined the Cheer Team! She learned so much and was able to take her love for cheer to high school where she made JV and the CIF competition team as a Freshman. I know without the awesome coaching she recieved here, she would not have been ready for this level!! We are grateful for our time with them!!

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great service for many years.

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★ 4

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★ 5

Both my kids loved their experience there

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★ 5

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★ 5

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★ 5

Rise Up Athletics is looking sharp with their remodel and especially thier new logo!

Source: Google

★ 5

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★ 5

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★ 5

Rise up is a great facility. My daughter enjoys her class with Stephanie.

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★ 5

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★ 5

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★ 4

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★ 5

Coach Patty is Amazing! My Daughter loves her.

Source: Google

★ 5

My children look forward to their weekly practice. Great staff, very friendly.

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★ 5

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★ 5

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★ 5

Great coaches

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★ 5

RUA has been wonderful for my 7 year old. We have been there for 3 weeks now and my daughter looks forward to attending every Friday. The staff and instructors are kind and informative.

Source: Google

★ 5

My 4 year old son attended the summer camp and had a wonderful time. Kidnastics did a great job enhancing his hand/eye coordination and balance with the added bonus of wearing him out, begging for an afternoon nap! :) Very friendly staff as well. Jeanette and Chung were very helpful in enrollment process and answering all my questions. Looking forward to enrolling my son in other Kidnastics programs as he gets older.

Source: Google

★ 5

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★ 4

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★ 5

Friendly and professional staff. Non competitive atmosphere.

Source: Google

★ 5

I always wanted to do gymnastics

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★ 4

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★ 5

i love gymnastics

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★ 5

Years ago my 6 year old daughter did tumbling/gymnastics here. It was such a positive experience & helped her learn structure on & off the mat. 15 years later I enrolled my grandaughter at Kidnastics , only to find the programs have grown & advanced. The staff is above any other gymnastics program ( yes I lived in HB & tried a gym there) I have ever seen.
I strongly recommend this place to anyone looking to give their child a fun but healthy experience moving into physical exercise, cheer or competition level gymnastics.

Source: Google

★ 5

Good fun for kids.

Source: Google