★ 1

I avoid leaving bad reviews, but I would like to prevent other people from having this issue. It could have been a good thing. I had found a good stretch therapist. However, the company clearly prioritizes $$ way more than clients. If you have a monthly membership, the sessions do not roll over. So if you don't have time to do your sessions in a month, you lose them and their are no exceptions. The main reason for the 1 star is that I cancelled my membership in time and they charged my card and continued to do so without my authorization. That is dirty business! I am not the only one who has pointed this out.

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★ 5

Incredible work by this team. Well organized, friendly and professional. The place is very clean. Sasha shows up and gives her best in every session, and I move forward with my day and be able to perform my best at my profession.
Highly recommend her! She is truly an expert in her profession. Very admirable and I’m blessed to have her as part of my wellness & fitness team.

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★ 5

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★ 1

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★ 5

Tatsuya at Campbell location is very knowledgeable, friendly , and patient. Did multiple stretches with him and he was fantastic throughout !

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★ 5

StretchLab does some great work. They have helped me tremendously with some calf problems as well as my right shoulder and neck. They have many different practitioners with different styles, I have a few favorites, Mark is definitely one of them. He finds all the right spots and helps me work through the pain and spasm. He’s a good therapist and I highly recommend him as well as the various practitioners at StretchLab who all take a slightly different approach to your therapy. I suggest trying a few different people, and seeing who works best with you.

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★ 5

I have been a member of Stretchlab Campbell since it opened. I have had 4 stretch people in that time and in the last year it has been Danielle - each person has been capable, courteous, and knowledgeable. Danielle has been particularly helpful as I’ve dealt with some muscle issues. She is patient, competent and has a great sense of humor.

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★ 5

I have been using the services of StretchLab Campbell for about six months now, it has helped tremendously with chronic neck shoulder and calf pain and spasm that has been dogging me for years. I’ve done several rounds of physical therapy, and various types of massage, but the active stretching that they provide has been invaluable. Kerra is my go to practitioner, however, there are therapists from various modalities, some are chiropractors, some are kinesiologists and some from other disciplines. Each brings their own unique perspective to the therapeutic relationship. I suggest tryia variety of practitioners, and see which one suits your needs the best.

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★ 5

I used Kara ‘s services after I broke my neck . I also did physical therapy. Kara really knows her stuff. After a month I had restored my range of motion. Much recommended.

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★ 5

I decided to try out StretchLab. The recommendation came from a family friend for my symptoms.

I looked up the website and there was a lot of staff to choose from. After glancing through their profiles I decided to try out Tatsuya. I wasn’t sure how my first visit would turn out. But after meeting Tatsuya I became comfortable and bought my first package.

Tatsuya listens to you carefully and takes notes each visit. He focuses on the problem areas. His technique is superb and I found relief after taking his stretches.

I am a computer engineer by profession and work long hours in front of my laptop. My body gets stiff with inflammation etc. I am diabetic also. I am glad I found Tatsuya at StretchLab and continue to receive his treatment.

My acute symptoms are down and I am able work without pain.

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★ 5

Had a wonderful stretch with Tatsuya

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★ 5

I’ve been going to stretch lab in Campbell for a number of years now. My flexibility and mobility has improved remarkably, and I believe much of the credit goes to the flexoligists that have worked with me. I work with both Annie and Danielle, who have slightly different technique - but both are terrific. They really are interested in what I need to work on, and always put in 110% effort to achieve the goals we are targeting. I’ve not written many reviews in my life, but in this day and age, when you can find people that work hard, and effectively - it’s rare and deserves a call out. I’d be remiss not to mention the Campbell receptionist - Bella, who seems like she is always available to help support me with reschedules for my availability. This stretch lab location was a truly worth every penny spent to become more mobile and healthy person in a very professional and results oriented culture.

Source: Google

★ 5

This place is very well run. When booking they do get back to you pretty quickly (usually less then 24hrs). But heads up they are busy, but they do their best to work with your schedule. This review is mainly for Tatsuya because he has been a big help for me! I had another good experience with someone before, but Tatsuya has been extremely helpful with targeting the areas I need help. I have had about 5 appointments and after the 3rd one is when I started noticing a big difference. I will keep coming back as much as I can to keep things progressing in the right direction.

Source: Google

★ 5

Incredible Experience at StretchLab!

I recently visited StretchLab, and I couldn’t be happier with my experience! After surgery, I had some tightness that was limiting my mobility, but my Flexologist, Tatsuya, has been amazing in helping me work through it. He takes the time to understand my needs and tailors each session to target the areas that need the most attention.

The guided stretches are deep and effective—far beyond what I could achieve on my own. After each session, I feel more flexible, relaxed, and like I’m making real progress. Whether you’re recovering from surgery, an athlete, or just looking to improve mobility, I highly recommend StretchLab. It’s been a game-changer for my recovery and overall wellness!

Source: Google

★ 2

This has potential since the service providers who guide you through the stretches are good. But it's difficult to book a stretch. Customer service is not available and not responsive. I signed up for the monthly 8 stretches, I've tried to call about half a dozen times to book a stretch or reschedule but no one ever answers the phone. The voicemail says you can leave a text message but no one rarely responds, if at all. I know there is an app.

I'm cancelling whenever I can get in, since I've tried to call this morning and no one is answering the phone.

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★ 5

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★ 5

Love this place! Annie is the best! 🙌🙌🙌

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★ 4

The staff is very good .

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★ 5

Love this place I haven’t been here in a long time but recently went back and had a very good session. Thank you.

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★ 5

I've been looking for a place like this for almost a decade. And when I finally found it it came with a great staff and an excellent flexologist!

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★ 5

Awesome flexologist ! Always enjoy my stretches !!👍👍

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★ 5

I’ve been going to Strechblab for over a year now and Arnold has helped me with better mobility and learning how to manage my physical complaints from sitting at a desk job for too many hours a day! He’s knowledgeable with not only stretch and mobility but heath and fitness as well to motive and guide you to a better way of life. I highly recommend Strechlab and Arnold Macias is the BEST!

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★ 5

Good stretch professionals and good environment equal happy customers!

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★ 5

My flexibility has definitely increased and back pain has resolved itself after going to Stretchlab. My golf game has also improved thanks to extended flexibility in my swing.

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★ 5

I highly recommend stretch lab. Especially for those needing work on their flexibility. I have been going to Sasha for some time and I highly recommend her. She has extensive knowledge of the body and muscular anatomy and how best to apply her knowledge to what you need!

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★ 5

Sasha is great

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★ 5

Arnold is an outstanding flexologist....highly recommended! Very knowledgeable, a variety of techniques to address any problem areas you have and improve your daily life, fitness performance!

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★ 5

Great stretch with Joaquin.

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★ 5

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★ 5

Sasha is amazing. She has helped me to get me back in shape and healthy

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★ 5

I joined StretchLab last February, and have really enjoyed my time there. I’ve worked with several of the staff, but Arnold is my main “flexologist” I work with on Saturday mornings. He’s knowledgeable, friendly, and pays attention to detail. Each session starts with a recap of things we’ve done, a check in to see where I might need some extra attention, and a solid session of stretches. Front desk staff is also helpful, and I got a tattoo idea from one of the women behind the desk! You can’t go wrong.

Source: Google

★ 5

I do have an amazing experience using the Campbell StrechLab, my flexibility is significantly improved. I do attribute this success to the excellent services and support from Arnold M. Besides an impressive knowledge in flexology, Arnold has excellent manners during the sessions, knowing how to make you feel like he feels personally responsible for your well being. The session are structured, well thought out and you go home with specific set of exercises and Arnold strong encouragement to follow them as often as possible. I travel often, and in all sincerity I miss my sessions with Arnold. If you lucky to get on his schedule, I strongly encourage you to take advantage of it, guarantee you will not regret it. Many thanks and respect Arnold

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★ 5

Highly recommended. I've struggled with pain and inflexibility for years, and StretchLab has been a game changer for me. They have many great Flexologists like Arnold M, who is fantastic.

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★ 5

Great stretching and healing

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★ 5

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★ 1

Terrible experience booking an appointment with Wendy.
I called to book my introductory 50 min appointment today, Saturday 9/1 and asked for a female flexologist. There were none available so I booked with the only available person
My requests for more information about teh experience of the person being suggested were ignored. I didnt think much about it and decided to go ahead with the appointment.

10 min later I realized I wasn't comfortable with it, so /I texted and called to reschedule my appointment. There was no mention of a 12 hour cancellation at the time of booking.

- Wendy was super rude.She belatedly informed me about a 12 hour cancellation fee ..."....Ok..." I think it was her tone and utter lack of customer service skills that ticked me off.
- There was no manager to speak too either!
- She also "informed" me: that there are no appointments for the next 5 days in the evening with a female flexologists available - wow must be super busy!

Please think before visiting this facility.

Source: Google

★ 4

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★ 1

I had a terrible experience with the studio, do not recommend ever going there.
In September 2022, I took a trial class at this studio. At the end of the class, I was offered membership. I preliminary agreed, but since I planned an out-of-town trip, I asked them for some time to think it through and to not start the membership until I’m back. I also asked if I can call and cancel the membership and if any penalty would be applied, to which I was told that I can just call them if I change my mind and no money will be withdrawn from my account. A couple of weeks prior the membership to start, I called and asked them to cancel it because of financial issues in our family. I was told that the manager wasn’t in the office and that they would get back to me. I waited for a couple of days, but no one reached out to me. I called them again and was told to send an email with the written statement that I want my membership to be canceled, which I did. I waited for a response from them for about a week, but no one reached out to me. I called again and asked if they got my email. I was told that they will cancel the membership, but since it’s less than two weeks before the membership starts, they will withdraw the monthly fee for the membership (reminder: I tried to cancel it before these two weeks). I disagreed and said that when I was at the studio, the lady at reception said that I won’t be charged if I change my mind, to which I was told that the manager is not in the office and they will get back to me. A week went by, and no one called me back. I saw the transaction on my account and called them again and asked why no one ever got back to me and why they charged me. I was told that the manager was not in the office and that they would call me back. Well, it’s February of 2023 now and I am still waiting for the call. I have never had such an awful experience with people. It’s beyond disrespectful. I tried to dispute the transaction, but they declined it. DO NOT EVER RECOMMEND THIS STUDIO!

Source: Google

★ 1

UPDATE : 115 $ for a 50 minute streach is unacceptable.

I quit my membership a year ago because of non availibility of flexologists who could actually streach (Jeremy) others. After months of piling up of sessions due to delayed opening , and then covid, I was kind of forced to use up my remaining sessions or let them expire.

The last time I'm going to this location at Campbell.

Source: Google

★ 5

I love StretchLabs! Why? It”s helped my body and movement tremendously from old injuries and having a sit down job in front of my computer all day. I stopped for a few months and felt the difference it made - so I’ve returned to my weekly routine.

Source: Google

★ 5

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★ 2

First let me start with David was a 5 star stretcher. I seen an ad on Facebook for an introductory stretch for $9. I have chronic pain and will try anything at this point. The stretch felt good and I was offered a membership. I explained that with my issues I wouldn't know till the next day if this caused pain. This was the last day of the sale, I was told. I signed up and was told that the cancelation had to be 30 days notice. The next day I was in pain, no fault of there's just my medical issues. Not even 24 hours later I messaged I wanted to cancel my membership. 3 days passed no reply. I got a message I missed an appt. I replied aging that I had contacted them to cancel membership and all future appointments. I was messaged someone would call me later. They called were happy to cancel my membership and that I would be charged again on July 30th for the $179. Again not even 24 hours later I messaged to cancel. So 1 $9 introductory stretch turned into to and additional $358. I was more than ok forfeiting the initial $179. To be charged again claiming it wasn't 30 days notice when I litterally texted before 24 hours had passed is not ok with me. I have the text, time stamp etc. So if one day has not passed how did I miss the 30 day cut off? Just a warning to others.

Source: Google

★ 5

As a personal trainer and group exercise instructor with over 25 years of experience I can tell you that this is a much needed service. I always have called stretching the most neglected part of the workout. Facilitated stretching is like a massage where your hair doesn’t get messed up, you don’t have to change your clothes and you get an excellent release of body and mind.

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

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★ 4

Depends on the staff you are working with, the experience can be very different

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

This is an amazing support to any health program! Plus they're very nice and capable. Injury or illness, this place should be covered by insurance! It's a little less spendy than the amount of Thai massage that would help, I say try it! They're 1st appointment rate is totally doable. Plus, it's very clean and pleasant inside, and nice parking too.

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★ 5

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★ 5

Campbell site great! Clean, management great, and my trainer is the best.

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★ 5

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★ 5

First saw a professional stretcher on Billions. It is AMAZING❤!

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★ 5

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★ 4

Easy to follow instructions, knowledgeable staff, and very relaxing.

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★ 5

Amazing strech for the body I felt 2 inches taller when I went. JEREMY IS EXCELLENT at what he does

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★ 5

Great resource for stretching and improving your mobility. Well kept, clean and nice people.

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★ 4

Was a good experience. Please book your appointment before trying out.

Source: Google