★ 5

Elle is hands-down one of the best Flexologists I’ve ever worked with. She listened closely, customized every stretch, and always knew exactly what my body needed. I left feeling looser, refreshed, and truly cared for—an easy 5-star experience.

Source: Google

★ 5

Source: Google

★ 5

I absolutely love Stretch Lab, and especially the flexologists! They've helped my flexibility, range of motion, and pain levels for the better!

Source: Google

★ 5

Fernando is very knowledgeable and professional! The stretch was amazing! Highly recommend this location!

Source: Google

★ 5

StrechLab has been part of my routine for almost 2 years, and every visit has been wonderful. Nica and the other flexologists I’ve worked with always listen to my needs and make sure I’m comfortable. The staff is friendly and welcoming. Miranda at the front desk is also incredibly nice and accommodating - she makes scheduling so easy. Highly recommend!

Source: Google

★ 5

I worked with Chris he was outstanding. I’ve been to others and it was the best stretch I’ve received. Highly recommend him and this location.

Source: Google

★ 4

I usually go to one location or the other and use it to unwind after long flights with an hour session

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Miranda and Joseline were AMAZING. I left smiling ear to ear and feeling so much better than when I walked in.. 10/10 recommend.

Source: Google

★ 5

Source: Google

★ 5

I’ve been seeing Nica and Lulu for my StretchLab sessions and the commitment to going every week has been a life changer for me. Highly recommend going to StretchLab if you’re dealing with issues of tightness. They’re pros.

Source: Google

★ 5

Can’t say enough good things about this place!! Everyone there is awesome! I walk in tight and stressed, walk out feeling like a new person. 10/10 recommend!

Source: Google

★ 5

I’ve been coming to StretchLab Hollywood for a few months now, and it’s honestly been a game changer for my body. I live locally and work nearby, so I started coming in for convenience — but I’ve stayed because the experience is consistently great.

The Flexologists are all super knowledgeable and attentive. Every session feels personalized, and I always leave feeling lighter, looser, and more aligned. It’s become a non-negotiable part of my self-care routine.

I also want to give a big thank-you to Miranda, the studio manager. She’s always kind, professional, and keeps the place running smoothly. Whether it’s helping with scheduling, membership questions, or just creating a calm, welcoming environment — she’s on it.

If you're in the area and looking for a regular spot to improve mobility, recovery, or just feel better in your body — this is the one.

Source: Google

★ 5

Every time I’m in LA, I make it a point to book a session at StretchLab Hollywood. I live in New York and have been to a few locations there, but there’s something special about this studio.

The team is incredibly professional, and they really take time to tailor each session to how your body’s feeling that day. I’ve worked with a few different Flexologists here and every one of them has been knowledgeable, welcoming, and focused on long-term results — not just a quick fix. Also the owner is a mensch.

The studio is always clean, calm, and well-run, and I appreciate that they remember me even though I’m not local. Whether I’m tight from a long flight or sore from workouts, I walk out feeling lighter, looser, and recharged every single time.

Highly recommend for anyone in LA or visiting — it’s become a regular part of my travel routine.

Source: Google

★ 2

Returning customer excited to get stretched at Stretch Lab Hollywood, but was met with somewhat of an unpleasant experience.

From desk, Joelle was amazing and pleasant, and Stretcher Tia, was knowledgeable, experienced and a master at what she does (def recommend her); however, owner of Lab, called and interrupted my session specifically, to have me pay right in the middle of my stretch. I’m pretty sure, last time I came, I paid and tipped upon services being completed.

I did not feel welcomed back or appreciated (as a returning customer) and as a follow business owner that priorities customer service, this experience did not seem, in the best taste of ensuring my customer experience in the studio was paramount. Will not be returning.

Source: Google

★ 5

My weekly session at stretch lab Hollywood with Sarah is one of the highlights of my week.

Source: Google

★ 5

10/10 experience. The staff at StretchLab Hollywood is kind and welcoming. Scheduling is smooth and flexible (no pun intended). My trainer Lulu is transforming my body before my very eyes. I came into Stretchlab with constant aches and tension from years of sitting 12 hours a day. After only 2 months (3x per week), I am much more flexible and all of my physical mechanics and movements are much easier to execute. It is giving me more confidence and has made me take my overall health more seriously. Lulu is always happy to answer my questions and therefore I've been able to learn a lot about my body & how to take care of it at home as well :)

Source: Google

★ 5

StretchLab is a game changer! The professional stretch therapists customize each session to your needs, helping to improve flexibility, reduce tension, and boost overall mobility. Whether you’re an athlete, recovering from an injury, or just looking to move better, StretchLab delivers real results. The experience is both relaxing and invigorating—walking out feeling looser, lighter, and pain-free is priceless. Highly recommend!

Source: Google

★ 5

As someone who is stuck at a desk majority of the day, I have an incredible amount of tension in my back, neck, and shoulders that I was never able to fully relieve on my own. Coming to StretchLab Hollywood has made all the difference in the world!!! Devoting 50 minutes to myself every week at StretchLab has become a non-negotiable for me. Overall, it’s an incredibly relaxing experience that has provided me with long-lasting relief!

Source: Google

★ 5

Absolutely LOVE it here!!! Fitness is a huge part of my life but I never prioritized recovery until I found StretchLab. We have been focusing a lot on my hamstrings, hips, and quads lately which has really helped when it comes to my workouts. I like to schedule my sessions after a Peloton ride or pilates class, as it’s the perfect “cool-down”! Would highly recommend!!

Source: Google

★ 5

Source: Google

★ 5

Had a session with Lulu and the experience was great! I definitely don't stretch as much as I should but she helped me increase the range of motion in my legs.

Source: Google

★ 5

Stretch Lab Hollywood has been very helpful in mine and my partner’s physical recovery plan for almost 6 months now. We’ve had sessions w most of their flexologists and they have all been knowledgeable and helpful for our various needs

My partner gets sessions with Safire and she has helped him with his shoulder’s recovery. He had a shoulder trauma since 10 y.o. and hasn’t been able to lift his left arm fully. Under Safire’s guidance it has been lifting better and higher, which is amazing given that it’s such an old injury that never went away. I’m grateful for her wonderful work and calm energy.

I highly recommend Lulu, Nica, Brendan, and Chris. I have had sessions with all of them and benefited in countless ways. I’m going just to maintain existing mobility and flexibility but the sessions have still been useful in my Muay Thai journey (kicking higher, recovering faster etc) and overall to feel less stressed in my daily life.

The manager Miranda has also been wonderful to work with - she’s most helpful w scheduling, recommending the right flexologist for our needs, staying on top of client’s needs and is overall pleasant to see when we come to our sessions :)

Source: Google

★ 5

I was a customer at Stretchlab Hollywood for about 2 years. All the flexologists that I worked during this time were really helpful and I feel my flexibility and body health improved significantly after joining it. Money well spent!

Source: Google

★ 5

Source: Google

★ 5

Amazing flexologists, even better customer sevice!

Source: Google

★ 5

I've been going to StretchLab consistently for two years and it is a game changer. I've been going to the Hollywood location and they are wonderful. My flexologist Chris Hagen is phenomenal. You can stretch on your own, but it's not the same. I highly recommend giving StretchLab a try.

Source: Google

★ 5

StretchLab Hollywood has been a game-changer for me! I have spinal stenosis, and their assisted stretching sessions have made a huge difference in my mobility, especially with my lower back. The flexologists here are incredibly knowledgeable, professional, and truly skilled at what they do. Every session is customized to my needs, and I always walk away feeling looser, more mobile, and in far less discomfort.

The environment is welcoming, and the team genuinely cares about helping people move and feel better. Whether you’re dealing with chronic stiffness, recovering from an injury, or just looking to improve flexibility, this is the place to be. I can’t recommend them enough!

If you’ve been considering trying assisted stretching, give StretchLab Hollywood a shot—you won’t regret it!

Source: Google

★ 1

I would avoid this location. I have been to one other outside LA Proper and it was completely hassle free, easy with friendly people to help.

This location has Miranda managing; in my experience she was rude, inefficient and seemed to get something out of making things more difficult. At the end of the interaction I asked her for another location I could book at and she told me to go look it up on the app myself.

Source: Google

★ 5

Source: Google

★ 5

I've had 3-4 different flexologists and they have all been great. All trained the same way - so you get the perfect stretch.

Source: Google

★ 1

They literally begged me to come for their complimentary session but on arrival their welcome fades as quickly as Rock's hair. They instead tried to sell me some 1 pair of grab socks for $15. When I said, maybe I can bring socks next time, the girl who pretended his sweet welcome on phone, just changed from day to night, saying then I can't have the session. I drove 10 miles in 93 degree heat because they were pestering me about their complimentary sessions for their 1 yr anniversary. When I got there, I saw 0 bodies getting stretched. And the vendors outside look as exhausted as the people crossing the border. I wont be back for their overpriced sessions. But if you got free money and cant take yoga class, go do it. You will be broke soon taking their sessions . Just go do yoga or get a massage once in a while. All this trend about strech labs is for lazy people who cant do it a home. Take 10 mins at home to do the same thing. Plenty of youtube videos to teach you what they think is some special treatment. Also be careful with waiver form, they basically washing their hands if your pain gets aggravated or they accidentally pull your muscles or tendon. Join at your own risk.

UPDATE: Instead of posting lengthy rebuttal to my review, they could have taken care of the customer who showed up. No wonder their customer service is pathetic but their social media guy is making good money drinking whatever "ice tea" he is drinking and trying to whitewash negative reviews. Your 1 star ratings are on rise. Keep it up!

Source: Google

★ 5

This place has done wonders for my mobility and back health. Grateful to the team and Safire, my flexologist!

Source: Google

★ 5

This is life changing, if you need to be more flexible this definitely is the way to go, if you need to finally get rid of back or neck pain this is the place! So much more! Its just great!

Source: Google

★ 5

Source: Google

★ 5

D’Shon was amazing! I seriously feel so amazing! My body was soo tight and I feel amazing! I highly recommend coming here!

Source: Google

★ 3

I agree with other reviewers about the front desk. They are really nice in that fake way of being nice. Knarik even gave me her number at one point which I felt uncomfortable with.

I went here for about 6 months and twice Knarik didn’t show up so they had to reschedule me and didn’t offer me anything for rescheduling. I’m autistic and I have meltdowns so my mom complained for me and I was supposed to get a 25 minute stretch session for the hassle but they never gave it to me.

I kept going but after 6 months I wasn’t getting results based on their own maps score. I then saw another stretch person Safire who told me that my score shouldn’t be that low 6 months in and promised that she could double my score in 6 weeks. Then she stretched me in a bunch of different ways that hurt but actually worked.

I was pretty upset by the difference in quality. This time I spoke up myself (mistake) and said things needed to improve but they gave me all these excuses where essentially they blamed me for seeing the same person (Knarik) over and over and it made me so mad I basically had a mini meltdown trying to talk to them. I wasn’t even trying to get a refund or anything. I was literally saying things weren’t working and they were trying to gaslight me into believing it was my fault instead of actually helping. Normally I would have believed them but I had started exercising and stretching more outside of StretchLab than when I started getting stretched so even slight improvement should have been an easy task for them.

Then they said that StretchLab needed to have positive vibes as if I’m not allowed to be mad at the lack of service. I was supposed to see Safire one more time, but they switched me to someone else for no reason so I canceled. They then prevented me from signing up for another session with the app even though I had one more. That made me even more mad especially because I was willing to give them another chance.

My membership is over now which is what they were trying to get me to do when I complained about the quality so they got what they wanted. They were just trying to get rid of me rather than deal with the problem. I guess that’s also what Boeing did with their Quality Control people and that has not gone well for them.

Maybe the stretching works and maybe I just wasn’t getting the personalized attention I needed. I just know it didn’t work for me. I believed in it for a while, but when they turned on me I realized StretchLab wasn’t the answer.

TL;DR
I was 6 months in and they treated me poorly
The front desk sucks
I was discriminated against for being autistic and having meltdowns (positive vibes only)
Knarik is bad
Safire is good
Ed and Gina are somewhere in the middle
Diandra is weirdly attractive
They lost a long term client

Source: Google

★ 2

Says they have group stretching classes--but that's unfortunately a complete fabrication/lie... Staff doesn't know about other locations &/or pricing etc. Was also disturbed by reviews about how they were befuddled by cash payments, as I prefer doing that vs. running up my credit card!🌴⚜️

Source: Google

★ 5

Patty and Lillian are very nice and friendly! After stretch, I feel very comfortable

Source: Google

★ 5

I stretch at home and do yoga but was looking for assistance with deeper stretching. I had Jay help me and after the session I felt so loose and relaxed. It achieved exactly what I was hoping for

Source: Google

★ 5

Wow! I am so glad I went here! The staff is great and I had an amazing stretch - felt amazing after. Staff was accommodating and the whole experience was so smooth. Always checking in on me and asking me my comfort levels. Will definitely going back ASAP!

Source: Google

★ 5

I must say, I am surprisingly impressed by the staff and their skills with helping me achieve deeper and more unique stretches than I could have ever achieved on my own. I experienced stretches of muscles that I have never felt before! I do believe that becoming a member could definitely help us all be more mindful of the health of our bodies and give it the stretches it deserves because we never stretch enough, that's for sure. Lillian was my flexologist, and she was wonderful!

Source: Google

★ 5

Source: Google

★ 5

I had a stretch with Knarik and she listened to my needs and stretched me according to what would be good for my body! The staff was friendly and I would highly recommend. Plus, they give out free coffee!

Source: Google

★ 5

Source: Google

★ 5

This place is awesome! Extremely friendly and professional staff. They're willing to work with your needs. They do an assessment of your balance etc. and then stretch according to that as well according to your concerns. All the while, they're very cognizant of your past injury history etc.

Love it here!

Source: Google

★ 5

Source: Google

★ 1

The stretch tech was great but the worst customer service from front desk staff I’ve ever experienced. I was mislead on being able to purchase services with cash and then discriminated against for being a cash purchaser. Their logic does not make sense. Someone purchasing $1000 of services on a 3 month plan and they have you sign a contract to say you will pay (totally fine). I was told I could pay on a monthly basis on 2 occasions and then I was told that’s not the case after my first assessment visit after paying $50 (it’s $49 but they didn’t have change go figure). Cash payers, unlike credit card users who are offered monthly payment option, cash payers have to pay all cost upfront as “cash paying customers are unlikely to come back when paying monthly”. Then I was told the “cash paying customers would often not pay the $75 cancelation fee”. What is this logic? You just lost a customer. As a company who states values such as “caring” and “community” on their website they are anything but. More like misleading and discriminating. Better training needs to be given to all customer service persons dealing with in person, phone and email about what payment methods are offered and accepted. It’s a waste of everyone’s time otherwise.

Source: Google

★ 5

Source: Google

★ 5

Love it

Source: Google