★ 1

When I signed up. I was told that any unused credits would automatically roll over into the next month. I did not use my membership in June (4 credits) plus 1 that had rolled over from May (Making it 5) due to family vacation, graduations and events.

While vacationing in Washington. I couldn’t use it because they are franchises and you need to pay more to have a “passport”. Fine I understand the franchise concept. I let it be…but now I find out that I lost majority of my June credits because “only 1 credit can roll over” now that’s where I have a problem. That was not at all what I was told, when I signed up.

Completely misleading business model and bad communication. Would not recommend this to anyone.

Source: Google

★ 5

Source: Google

★ 5

Since starting at Stretch Lab last year, I’ve felt a huge difference in my mobility during my work outs and in general. The staff are all amazing and very helpful. I highly recommend giving them a try.

Source: Google

★ 5

I’ve never felt better! The flexologists are the best!

Source: Google

★ 5

I just got off the phone speaking with Vashan . He was amazing and super helpful with the information I wanted to know about . I could tell he definitely wasn’t new to this ! Best customer service I have experienced in a long long time !!!

Source: Google

★ 1

Beware of StretchLab in Ventura! I canceled my membership months ago, yet I just discovered they automatically billed me $299 without any warning. Apparently, they don’t recognize or honor cancellations and seem to believe they have the right to keep taking your money month after month. Bring your reading glasses and look for the fine print, because it’s one of those places. I expected better, but unfortunately, I wouldn’t recommend this to anyone unless you want ongoing billing surprises long after you thought you were done!

PS You are right, you did explain the cancellation process to me and I did cancel but the problem is Stretchlab continued billing my account long after cancellation.

Source: Google

★ 5

I have been wretching at Stretch Lab consistently since July 2024. My range of motion has improved a lot. I have more mobility and less discomfort in my body. The flexologists are knowledgeable and are able to safely work with you to create a healthy balance between your physical health and wellness. I highly recommend giving yourself the gift of assisted stretching at Stretch Lab. Thank you.

Source: Google

★ 5

The group stretched was fantastic. Elias was great, helpful and very professional

Source: Google

★ 5

I’ve been going to the Ventura StretchLab for about a year and have had incredible results. My mobility has improved and it’s also relaxing. Everyone is so nice and every flexologist I’ve had has been great.

Source: Google

★ 5

I've been scheduled with four different flexologists and all have been fabulous! My flexibility has improved greatly and it motivates me to get moving!

Source: Google

★ 5

Source: Google

★ 5

I'm a senior who joined in July 2024 and now have much improved flexibility, balance and confidence. Have recommended Stretch Lab to everyone I know.

Source: Google

★ 1

Source: Google

★ 4

Awesome staff! Very knowledgeable and friendly!

Source: Google

★ 5

I went in for my complimentary stretch and it was so amazing that I signed up right after! Such a cute and inviting space- friendly employees and a great experience all around! Ryan has helped me so much in just two sessions- such a difference! Thank you!

Source: Google

★ 5

Everyone is so warm and welcoming! I always feel better after going in for a stretch

Source: Google

★ 5

I won't tell who's my favorite flexolgist but I can tell the experience is definitely worth every penny.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I was in for a complimentary stretch on dec 7th! I absolutely LOVED my stretch with Robert and cannot wait until they open in March so I can start my membership and stretches with StretchLab Ventura!

Source: Google