★ 1

I’ve been a patient here since 2021, attending sessions twice a week on and off. Unfortunately, my recent experience was extremely disappointing. When I called around 10:30 AM to refer my husband and reschedule my appointment, the office manager, Sara, was rude and said, “I’m done talking to you or myself, I have another patient on the line and I’ll call you back.” She never called back. Hours later, I called back and spoke with the guy front desk and explained why I wanted to cancel all my appointments, and was met with zero empathy—just a quick cancellation like I was a number. No one followed up to apologize or make things right, which is shocking given my loyalty over the years.
As an office manager, Sara should know how to treat long-term patients with respect and professionalism. I’ve since taken my business elsewhere, where patients are truly valued. Poor customer service like this will only cause them to lose more business..

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★ 5

The staff is very knowledgeable and friendly. They get right down to strengthening your body

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★ 5

This is the best place for any kind of therapy all the therapists are excellent. Lorenz Kim is one of the best therapists He gives me challenging in house exercises, and exercises to do at home.
I highly recommend The Physical Edge!

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★ 1

$70 TO RESCHEDULE WITHIN 24Hrs. The therapists are ok but dealing with the front office is a nightmare. No patient should be yelled at publicly in front of other patients for a billing dispute. Especially if the patient wasn’t being aggressive or rude. It’s all about money and not about healing. Find someplace that has some empathy and kindness.

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★ 5

I’ve been to many physical therapists all over Southern California and The Physical Edge is the best, hands down. Danielle is the best therapist. I even brought my girlfriend here who was ready to give up in life but Danielle saved our relationship. She genuinely cares about her patients. No other physical therapist will give you this level of service, I guarantee that.

The front office is the most professional of all the physical therapy offices I’ve been to. Sarah from The Physical Edge is really patient and is a great listener. One time, an angry customer was yelling at her because of something The Physical Edge has no control over, but Sarah still gave me a smile and offered me a cookie. Have to give love to the work she does which some people often take for granted.

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★ 5

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★ 5

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★ 5

Danielle's expertise in knowing exactly the exercises I need for flexibility, strength, balance and posture has made my recovery from a broken fibula really quick. She is so nice and so is the team.

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★ 5

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★ 5

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★ 5

Lorens Kim is a wonderful, caring and knowledgable physical therapist. I have improved so well after knee replacement. Even, with a minor sciatic nerve setback, Lorens was very patient, treated my problem and got me back on track. This is a great place to heal.

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★ 5

Very professional I was extremely happy with the service I received

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★ 5

Physical Edge is TOP NOTCH the BEST in the San Gabriel Valley ! Sara the office manager is professional, efficient , compassionate, knowledgeable, and follows through with ALL phone calls. Sara treats her patients like family! Danielle is the Best DPT with her dedication to her patients being unmatched ! Her initial consult is thorough while she pays attention to every single detail of who the patient was before the injury. Her detailed plan of action is logical, innovative, and goal driven. Danielle goes out of her way to accommodate her patients situations so that they can attend sessions without feeling overwhelmed. My mom being 84 and on her 3rd fall and 3rd break….. she had rehabilitated back to work …. Yes at 84 …. Back to work due to Danielle’s excellent regimen along with my moms diligence and drive to improve to what she was before the falls. Danielle puts her patients needs first and ALWAYS has her reports complete ON Time to turn into the surgeon. She is empathetic , compassionate, wise, and always comes to her job with a giant smile , kind and friendly tone of voice, and puts her all into every single session. My mom is frail right now and she went above and beyond to have her come at a time where she wouldn’t be in a big crowd, my mom felt very happy, valued, and comfortable. We have full faith that Danielle is the key to my moms success along with her hard work and drive to get her strength and flexibility back ! Thank you Danielle for the excellent care on my moms hip fracture, 2 non displaced pelvic fractures, and the impact shoulder fracture! The entire team is amazing !

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★ 5

I would highly recommend The Physical Edge to anyone who needs physical therapy. I have only had 3 sessions and, in combination with doing the recommended stretches at home in between sessions, am already seeing improvements in my injury. The therapists are professional, knowledgeable, and kind. The facility is also clean and has a wide range of rehabilitation options. I have already recommended TPE to family members. I hope to not have to come back in the future (because that would mean I have hurt myself) but if I need PT again, I will definitely go back to TPE.

Source: Google

★ 5

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★ 5

After attending a different pt location where I felt no progress and no love, Physical Edge is a place you want to be, they show love and care for their community I happy to be a part of this community of patients that they are helping me get the therapy my arm needs, I’d give them 10 stars if I could.

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★ 5

Fantastic and caring staff. They really care about rehabilitation. They are professional, patient and courteous.

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★ 5

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★ 5

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★ 5

I can't say enough good things about Danielle! After suffering from a herniated disc and a pinched nerve, I was in constant pain and struggling to move. Danielle has been a game-changer in my recovery. After just a few sessions, my pain was completely gone. I was honestly shocked at how quickly things turned around!

Danielle is extremely knowledgeable and takes the time to explain everything, so I always understand what we're doing and why. She's also incredibly friendly and supportive, which made a huge difference in my motivation to keep working on my recovery. I always feel like I'm in great hands with her, and I trust her completely.

If you're dealing with any pain or injury, I highly recommend seeing Danielle. She's the best!

Source: Google

★ 5

I have been going to Physical Edge after my ankle surgery.
Nothing but great things to say about my experience with Danielle! She is meticulous, knowledgeable, and very energetic. She has been helping me to understand my body movement, build up my strength. I am walking better everyday!! I am so glad I chose Physical Edge!

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★ 5

Great curtious staff. Some excercises are strenuous and cause muscle tension. But that's how you know it's working. I always feel great when I leave. Thank you...

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★ 5

Professional and knowledgeable staff, clean and pleasant atmosphere, very accessible to meet whatever needs.

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★ 5

Since my attendance at Physical Edge, I can absolutely recommend this place for physical therapy. Excellent staff and service.

Thank you all for your professionalism and support. I’m able to move great deal better since my hip surgery, thank again. I highly recommend you to anyone I come in contact needing physical therapy and support.

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★ 5

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★ 5

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★ 2

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★ 5

they do good work.

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★ 1

This place is trash, they will book you for an appointment then call you the next day saying that time isn't available and force you to accept another time. Not worth coming out of your way. The schedulers are rude and stuck up.

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★ 5

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★ 5

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★ 5

Very patient and helpful.

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★ 5

I’m so pleased with the initial evaluation of my condition. Sydney was knowledgeable and warm.

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★ 5

I’ve been to four different places for PT and this is by far the best. Eric Bartolo is amazing. Everyone from the front desk to the therapists are awesome. I’ve had an excellent experience at Physical Edge and definitely would recommend it.

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★ 5

The Physical Edge has a wonderful team of physical therapists and front desk management. A big shout out to Sydney, Lorenz and Lindsey, all of whom I had the privilege to meet. My dad was there for shoulder pain where he was barely able to lift his arm. Dr Sydney took the time to work on him. She's a compassionate, competent, patient, professional and very friendly! I'd give her 10 stars if I can! My dad said he felt much better just after a couple of sessions of her 'magic touch'! My parents are extremely grateful for the help they received from the Physical Edge team!!

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★ 5

Daniel and Sydney are taking good care of me. Very patience, professional and friendly. The staffs are very helpful.

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★ 5

Lorenz was friendly and very knowledgeable. The Physical Edge is very well equipped, and has a great staff!

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★ 5

This place is great my therapist Danielle is great working with me and she us patient with me when I’m doing my routine

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★ 5

People are chill and generally have a good understanding of what is wrong with you and needs to be fixed. Also very dedicated to your recovery

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★ 4

I had gone here for a year due to an injury. The staff were great to work with.

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★ 5

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★ 5

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★ 5

If you are looking for a great Physical Therapist - Danielle Stratton is awesome. She listens to your issues and addresses them. Best PT I have ever had, and I have had a few over the years. Thank you Danielle.

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★ 5

Love working with this team. Every visit starts with an evaluation of progress and the session is tailored specifically for problem areas. I am definitely feeling improvement and I look forward to working with this team to get back to 100%. Everyone has the best attitude and are a pleasure to visit. Thank you TPE!!

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★ 5

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★ 1

Came for PT and I’m not sure I saw an actual physical therapist the entire time. I kept getting passed around to different aides who all had different diagnosis for what was wrong. Staff seemed way overbooked and would often be juggling clients so you’re just standing there by yourself doing PT. Never had anything written down or emailed about what I should be doing at home. I just didn’t feel like I mattered.

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★ 5

Not only does Brandon work with me to achieve my goals, but is first to help
work on any problem areas that have arisen during the week. My back and I thank you!!!

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★ 5

A seasoned IT professional, I went to physical edge with neglected neck and shoulder muscles. I did not have high hopes to begin with because I knew the cause is not going to change. Sessions with Danielle started making the difference. As we progressed, the pain stopped. Symptoms disappeared. The team at physical edge, continued to work with me to build the strength on my muscles. Thanks to the incredible team, I continue to work aggressively and without pain.

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★ 5

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★ 5

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★ 5

Love this place. They are courteous and very professional. I felt relief after my very first session.

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★ 5

professional, good attitude, quality

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★ 5

Thoughtful, personalized care!

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★ 5

Great care. I am learning exercises that are new each visit. My therapist has a good eye, and sees when I am doing something incorrectly. Alsays friendly and helpful. Kudos Danielle!

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★ 5

The physical therapist was patient and friendly. I felt comfortable under her care.

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★ 5

A great place to recover if you have any physical ailments that have been affecting you. I had neck problems and was looking into a place to recover after getting a referral from my doctor. I no longer have headaches and neck strains after attending 1hr sessions here, once or twice a week for around 3ish months.

I learned many different exercises/stretches/strength training that have helped me recover and would definitely recommend this place if you've been experiencing some kind of physical problem.

The staff here are wonderful. Brian took my case, and was very understanding of my physical issues. Through each session, I learned of different ways to both fix my neck and proper ways of doing certain activities to not worsen my neck. When things became busy, a lot of the other staff would help in making sure I was on progress with my exercises/stretches.

5/5 Go here for physical therapy

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★ 5

The people here are extremely help full and very friendly. This is my second time with them.

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★ 5

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★ 5

Great Place to heal, the PT are all very attentive and care about your well being, progress and improvement. Danielle was and is my Physical Therapist, fantastic doctor that knows exactly how to get you back to your normal self, maybe even stronger than before! All the sides are great and even the owner is very actively involved and gives great recommendations! Great environment as well, all equipment are clean and taken care of.

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★ 5

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★ 5

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★ 5

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★ 5

Brett my PT is very knowledgeable, encouraging, and accommodating individual. When I shared my personal concerns and thoughts regarding my progress in regards to my injury he always provided additional solutions other than what was planned during my session. I sincerely appreciate the other recommendations because I feel I am recovering quicker than expected

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★ 5

I came here with a 6 month old ankle injury that had left me with no stability and very little mobility in my ankle. My doctor told me it had “healed as much as it will heal” and I thought that I wouldn’t be able to run or play soccer with my kids again. Danielle has been so intentional and amazing and I’ve made SO much progress - my ankle is nearly back to what it was pre-injury. I’m so grateful for her care & work in giving me so many pieces of my life back. Can’t speak enough about how amazing Danielle had been!

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★ 5

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★ 5

Very personable staff. Showed great attention in helping me get back into shape after recovering from an injury.

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★ 5

The facility and the trainers here are top notch. They have really helped my daughter get her knee back in shape.

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★ 5

Very competent therapists and staff.

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★ 5

Enthusiasm!!

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★ 5

I was a patient here a few years ago and it was great. It is still great the second time around. Eric Bartolo is very knowledgeable and a great physical therapist.

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★ 5

Physical Edge is operates like a family business. They make you feel special and diligently consider your needs and expectations. The staff is very professional and welcoming. They take safety very seriously including the wearing of masks. I would strongly recommend Physical Edge to anyone seeking physical therapy.

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★ 5

Danielle is Awesome! Very knowledgeable, very thorough and super nice to work with!

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★ 5

I love this place everyone is very nice

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★ 5

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★ 5

Back office staff is very nice and responsive. Physical Therapist and assistants are detailed and have good patience, while explaining things in detail.

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★ 5

This is the best facility I've been to by far.

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★ 5

Second time around....Amazing staff and well trained in physical therapy. This time alot less injuries, making great progress. Thanks Team!!

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★ 5

Quality of care at Physical Edge has exceeded my expectations greatly.

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★ 5

Excellent Physical Therapy personnel. This is the place to go.

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★ 5

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★ 5

Eric is compassionate and understanding to your needs. He listens and will adjust the requirements to your abilities and needs to get you to the level needed.

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★ 5

Very helpful that the therapists watch me while I exercise, to be sure I do the exercises correctly. As I tire, I can unknowingly begin exercising incorrectly which they are there to point out. They don't just show me and leave me, they help me during. The therapists are also hands on, which I really like. They massage my extremely tight muscles to help loosen them up, so I have greater range of motion. Very good all-around PT! Would recommend highly!!

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★ 5

I have been coming here for years. The staff and service are excellent. I would recommend The Physical Edge to everyone!

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★ 5

The staff is friendly and they listen to your concerns.

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★ 1

It’s a joke! Go elsewhere! Personal training he touts and it’s 5 people in a class with him as the trainer, the owner! They go through trainers like water! Their billing practices are horrible! The physical therapy side I used and this too was a joke. You get a student who just tells you what to do, then leaves to go gossip with the other “student” therapists! Then you see a REAL physical therapist for 5 minutes and you’re done! Go to Congress Medical! It’s properly staffed, professional and clean. Don’t waste your time here it’s just a rip off!

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★ 5

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★ 5

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★ 5

Eric and Bryan are very experienced and pleasant. It is a busy office but well-managed..

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★ 5

Therapists here are thoughtful and considerate to help you get moving. This is my second time with physical edge, both experiences have been great

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★ 5

Best pt clinic I've ever gone too. Especially if you are moderately+ active.
Brent dialed in my therapy and I feel like I'll be running again soon.

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★ 5

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★ 5

Could not recommend the Physical Edge more! Both PT’s I’ve worked with, Eric and Bryan, are fantastic—they explain everything in detail and walk you through it all. Extremely helpful and friendly staff!

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★ 5

The place itself is very clean and has lots of equipment and space. The staff are very friendly and helpful. I would definitely recommend them.

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★ 5

Great and knowledgeable people!

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★ 5

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★ 5

Shane Omer is a great physical therapist at The Physical Edge - Physical Therapy in Arcadia, CA. Having gone through a full knee replacement I need my physical therapy sessions to challenge me so I can insure my knee replacement heals and my knee bends and straightens as much as possible. I can count on Shane to challenge me each and every time I attend a therapy session. Thank you Shane!!

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★ 5

This place is a lifesaver. Went there for a physical therapy. I am greeted every visit by friendly front desk staff and have a personalized therapy experience to meet my goals.

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★ 5

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★ 5

We have not used the services nor visited the building & yet we are very impressed! This business has honest staff & honest patrons! We went to a restaurant nearby, saw the action through the wide open side door & commented that it looked really exciting. My husband had no idea he had lost his phone in the parking lot until the next morning when we called. It's an S21 phone, which for now, is a good phone & someone had found it in the lot & turned it in. It's good to know there are truthful & helpful people out there. Thank you The Physical Edge!!

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★ 5

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★ 5

This place helped me literally get back on my feet and moving after suffering from a bad herniated disc in my L5 S1. They seriously take care of you while pushing you to do your best.

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★ 5

Eric Bartolo, the physical therapist I worked with, did a great job communicating what he was doing and why he was doing it. I would recommend going earlier in the day; it got crowded during my two 4 p.m. appointments.

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★ 5

My doctor, Dr. Shane, was very thorough in exploring the possible causes of my issue. I was given very effective home exercises and valuable info regarding my back tightness. I now know exactly what to do on those days when I am having tightness or tingling sensations. I have a maintenance routine that works.

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★ 5

Eric always addresses me by name & inquires how I am doing each day when I come in. He is eager to answer my questions & explain things to me so I can understand. He seems to truly care about my well being and goes the extra mile even when when he doesn’t have to.
Thanks Eric!

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★ 5

The staff is amazing and the place is spotless. Highly recommend if you need PT

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★ 5

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★ 5

Very knowledgeable!

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★ 4

Great staff and caring for your needs

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★ 5

From the time you walk in to the end of your session you will find nothing but a friendly atmosphere helpful and concerned about your well being.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Christine has been helping me work on getting my shoulder healthy again. She's amazing. She's encouraging, personable, so easy to talk to. She thoroughly explains what I need to do, and why. I look forward to my appointments with her. I've been other places that need to go over your chart when you get there, as if they've never seen you before. Here I'm greeted by friendly faces and everyone knows what I need to work on.
I'm so glad I found Christine and The Physical Edge.
Also I appreciate their Covid protocols. It makes me feel like I'm in a safe environment.

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★ 5

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★ 5

Knowledgeable, professional, Covid protocols, Good Equipment and Caring and Compassionate Training. The best!

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★ 5

great physical therapy

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★ 5

Doing neck rehab after surgery 3 level disc replacement fantastic physical therapist highly recommend them

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★ 5

Several years ago I was facing rotator cuff surgery, but wanted to avoid it if at all possible, so my orthopedic doctor indulged my request to try physical therapy. A friend of mine had recommended The Physical Edge. Thought it took quite a while, the PT helped, and I never had the surgery.

Recently, I developed back problems, and my orthopedic doctor recommended PT, and I went back to The Physical Edge. My condition has improved markedly.

All of the therapists I have worked with have been good natured, supportive, and good to work with.

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★ 5

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★ 5

Your location is perfect. The equipment is always operating as expected. The facility is very clean. You are very mindful Of the ongoing pandemic. your protocol from the moment you come to the front desk is being Virus safe by checking all the patients and clients temperatures and making sure they sign in according to their appointments. I have been working with one of your relatively new employees and I must say as a business owner myself this particular person by the name of Robert is truly an asset to your company. He is very knowledgeable very patient and really great listener. Always asking you what the patient or client is trying to accomplish without injuring themselves and hopefully achieving full rehabilitation in that part of their body. Sincerely,Jesus Garber

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★ 5

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★ 5

They do great work here at The Physical Edge. Great PT experience here. They know a lot! Pick their brains so that you are getting the PT experience you want and need. Housekeeping is done often. They want to see you improve! Every question I had was answered. Don’t be shy, this is your health. Make the most of it!

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★ 5

Came here after a knee operation! Leigh got me up and running in no time! Highly recommend.

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★ 5

Tons of equipment! The people are courteous and fun. Very friendly atmosphere. Glad I had a say in choosing them... ;-)

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★ 5

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★ 5

Friendly staff

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★ 5

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★ 5

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★ 5

Everyone there is great👍

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★ 5

This place is great physical therapy. I recently had my surgery to fix my ACL. I chose this place to try and get back to my workout routine ASAP. The staff and therapists are all amazing in trying to help me get back to 100%.

Front desk girls are always nice, cheerful, and will Di their best to help you.

Therapists are all great with their elbows. Can’t hide your knots or pain from them!

And everyone else also aids in all your exercises and everything else you may need.

-Kathy

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★ 5

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★ 5

2 knee surgeries later and I’m feeling great! My PT Kathy is so knowledgeable and really goes through the journey with you. I’d definitely recommend coming to The Physical Edge!

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★ 3

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★ 5

Love this place

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★ 3

My therapist, Áudrey, was very efficient and patient, the front office was very accomodating with appointments. I did not enjoy the floor exercises because I felt like I was on the walkway, people walking right by me and me laying down where everyone else walks on. I also felt like I kept getting in the way of the boot camp participants when using the bands...they were really in MY way, but the trainer asked me to move. Thy need a bigger space to accomodate all the different activities.

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★ 5

Incredibly knowledgeable and really make a huge difference in my health!

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★ 2

Basic facility that tries to give the idea that it is a high performance training center for athletes. This is a small gym that has everything you need for a great workout and they do provide trainers and physical therapy if requested but they are not where one would even have the proper equipment or space to train competively. They even advertise they train professional athletes but that is just not the case and it can be misleading to those looking for a performace training center. Great local gym.

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★ 2

The facility itself is nice, but what really makes this place a gem is the staff. The Physical therapy department is filled with the best PT around. Naomi is a PT there who is always so caring, answering all your questions, and always giving extra tips for a faster recovery. Just as amazing, is the Strength and conditioning staff. Specifically, CSCS certified Coach Walter. He is the man to go to for any athlete looking to step up their game. I truly enjoy Walters workout sessions!!! He takes time to build specific workout for my own needs. Ive had a personal trainer at La Fitness, but i was nothing compared to the workout sessions with Walter. I rarely do reviews on places, but this place has amazed me since i started exercising here.

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★ 4

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★ 5

My wife and I have both been fitness clients at The Physical Edge for about 10 years. The trainers are all top notch and really care about each client's individual needs. We have both also received physical therapy on the clinic side and had terrific treatment from their very educated and qualified therapists. I would not hesitate to recommend friends for both fitness training and physical therapy.

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★ 5

The Physical Edge is a great place to take your kids for their sports performance training. Coach Marc is a great coach to work with Soccer. I love that this place is also integrated with Physical Therapy. They have great doctors of Physical therapy with amazing care! I highly recommend this place to anyone!

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★ 1

Worst physical therapy I have ever had. The doctor’s assistants didn’t listen to what was prescribed, they gave me a cold pack instead of heat. I will never go back so I paid the bill in full at the end of my visit. Two months passed and I received another bill! I called the office and they tried to tell me the receptionist told me the wrong price and tried to get insurance involved when I specifically said I would be paying out of pocket. They were demanding, unclear, and unwilling to explain anything to me. It was ridiculous. Don’t waste your time, find a different physical therapy office.

Source: Google