★ 5

Twist n u has been absolutely amazing!! Coach London, and Josh are so awesome. It has been a great experience.

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★ 5

My daughter loves Twist n U! We have had great instruction! She has loved all of her teachers and has improved greatly, since starting.

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★ 5

Our daughter does tumbling, Gymnastics and midseason cheer. She absolutely loves it here! Highly recommend this place. We’ve been with twist n u For almost 2 years now and will continue to stay with them!

Source: Google

★ 5

Great gym with plenty classes and times available- gymnastics, tumbling, cheer, ninja.

Source: Google

★ 5

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★ 5

I don’t understand the bad reviews…claiming there’s discrimination and/or bad coaching. It was pretty diverse. The front office was nice and had great communication.

My daughter just attended a free trial class and the instructors were pretty good. I liked that there were 3 instructors for the tiny tots class of 15ish kiddos. They were a bit younger but kept the class engaged and daughter proper technique. But they kept professional and also personable. I noticed the older and I think more experienced instructors were teaching the older, more advanced classes which makes sense. I liked that there’s a designated floors for the younger ones upstairs and older ones downstairs.

I’m planning on signing her up for tumbling and/or cheer and super excited. I’d recommend checking it and giving it a chance.

Source: Google

★ 1

I brought my daughter here last week to try it out and see how they like it. Unfortunately, I got very bad vibes when I got there. The staff over the phone were nice BUT when I got there in person it just felt like they didn't want us there... it felt kinda racist tbh. They're all white and gave me and my kids a vibe like unwanted vibes. Also the mom's that were there with they're children gave us a vibe. It's sad to see beautiful Lake Elsinore with people like this working in our community 😢 . Specially in an environment with children. The coach even made us feel like she didn't want my daughter in her team. But my child had fun is all that matters. And glad she's too young to feel the vibe that they gave us. We won't be coming back here and I'll be looking elsewhere for my daughter to train for gymnastics, or tumbling.
I'm replying back to the owner... first of all u didnt ask me what day I came in... 2nd of all I don't know who the owner is because I came in 1 time for my child to try out I didn't bother asking to meet the owner. 3rd if I said team it was GROUP! Whatever u want to call it! I came with someone else so tell me why???? The other person i came in with FELT the same vibe as I did! So don't take this as a fake review maybe u should talk to ur "employers" if u are the owner.
I'm reading all ur other BAD reviews it seems like u can't take a bad review and make it positive 😉 nobodys perfect so how about u take this review in consideration and check ur employees because i didn't say all of them i said over the phone they were NICE BUT in person they made us feel like they didn't like us there because of our profile it was only those 2 female coaches nd the moms in the same room. And the front Receptionist who didn't seem like she wanted to give me more information when I asked her about cheer..

Source: Google

★ 5

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★ 5

5 star the coach’s know what there doing and I got my skills back thanks to the coach’s .

Source: Google

★ 5

We are glad to have found this gym for tumbling classes! My daughter has been struggling with mental blocks and her skills because of coaches at a previous gym. Now she is in a level 3 class and getting ready to bring her skills back to floor from trampoline! Thank you to all the coaches!

Source: Google

★ 1

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★ 5

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★ 5

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★ 5

I absolutely love this place, great place, friendly coaches, coaches teach great, lots of equipment, and the owners really nice. Highly recommend it, great place!

Source: Google

★ 1

Extremely disrespectful and immature "coach" is ruining the gym experience for my 6 year old. I do not recommend this gym for early exposure to formal fitness training. Health and wellness is critical, and a gym environment spurs healthy competition amongst peers...however a coach should encourage and positively drive you towards success...but the way this young child is "coaching" these 6 year olds is laughable. Not to mention the disrespect shown to us when confronted about her pathetic behavior. To the gym owner...there sure are a lot of negative reviews coming your way. You may want to rethink some of your staff.

Source: Google

★ 5

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★ 5

They are so sweet and nice to my daughter thx

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★ 5

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★ 5

The instructors are very friendly and the price is reasonable

Source: Google

★ 1

Very disappointed! My son signed up for a summer class and we canceled right before school started! They told me He is dropped, and continued to charged me 3 months after!!!! I have called multiple times and they keep giving me the run around-and won’t refund me-beware to auto payment each month, very disappointing for how small our community is……

Source: Google

★ 4

Nice place. Good prices. Open gym, the kids had a blast.

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★ 5

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★ 5

Good I had comp

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★ 1

Jeremy discriminates against students and families if you ask questions. On Oct 7, 2019, I called the business to inquire about my student's enrollment he failed miserably in providing accurate / up to date information as to pricing, process, and navigation through their cookie-cutter sign-up system that only caters to "Cash Paying' clients. His program lists different pricing for public and Homeschoolers. He became offended because I asked questions and commented to his Manager Jennifer that he needed to be more informative to Homeschooling families since his database does not provide homeschooling options, as a result, he opted to notify my Charter School (Inspire) that "We were not the right fit for the program" hmm we had not even started it yet? NO EXPLANATION. ( but all of sudden he has a reason/excuse) My guess is that is Pride was bruised because he knew he failed to adequately provide vital information to us as I had to make 2 PO revision requests because of the lack of information he did not provide. He cowardly sent an email notifying myself, my Homeschool teacher and the PO processing dept that we were not the right fit. Now mind you I spoke to Jeremy early on the day of Oct. 7 at 1:37 pm everything was fine, however, once I spoke to is Manager Jennifer at 4:51 pm I received the cowardly email at 5:57 pm. He is not someone you want to do business with. I will be filing additional complaints against this business so that other families do not go through this again. I will also rate him on our Charter Schools Vendor platform and share my experiences with other Homeschool families. You have been warned take your business elsewhere he will kick you out at a drop of a hat. Don't know what Jennifer's problem is, our conversation was fine. All of a sudden he added "hostile" to all of this but never mentioned it previously in the email (see picture of email below ) this guy is sadly lying and (by his own admission) he claims that he un-enrolled us because I did not sign up for the following month (of November) so if you don't sign up for more months your doomed already and that I criticized the way his process is set up. Fact: His prices are higher for Homeschooling students @$86 then it is for a walk-in to pay $68. You are forced to enter a credit card number and they will still bill your card and send your charter school a payment request. As you can see previous reviews show there are shady things are going on with this place. Jeremy, sorry but you don't get to collect state funds and then discriminate against families just because you are given corrective criticism that would help homeschooling families better understand the way you do things or because we won't sign up with your program for months at a time. You are NOT the right fit for any Homeschool. #homeschoolingfamiliessticktogether. The program was never criticized. It was the lack of information that YOU did not provide and that your database did not offer to Homeschool parents. Instead of using the suggestions to better serve families you chose to be a coward and send an email. Go to Endeavor gymnastics in Temecula.

Source: Google

★ 4

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★ 5

Friendly welcome the place is very clean clean down room pads counters and chairs after every session. There is a family feeling everyone super helpful

Source: Google

★ 5

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★ 1

Contract’s $... anyone that wants to try out the “FREE” class, please be aware of the contract that they have might have you sign prior to entering the FREE class.Also, Jennifer is super nice and appreciate her for listening to me today Jennifer, But this experience that my wife and daughter had at your location was not what we are looking for. They are adamant that they would rather not attend any make up classes you offered us. So, I feel that this was a $71 Free class they attended. As I mentioned, I hope we both learn from this experience and disappointment, I hope your staff Doesn’t scare any more little girls in a advanced gymnastics class during there first visit. Thanks Again, for your time once again.

Source: Google

★ 5

Love the family vibe between everyone. Always great experiences with staff and coaches. Kids love going there. Highly recommend

Source: Google

★ 5

My daughters love this place! They are beginners and the instructor makes them feel so comfortable. They never feel silly and are excited to keep trying thanks to Brandon!

Source: Google

★ 5

My girls absolutely love it and the instructors are just the best, this has been the best decision I've made in a really long time 😊

Source: Google

★ 5

Best gym ever! Knowledgeable coaches and friendly staff. Those that leave bad reviews are just angry at themselves. I will always bring my cheerleaders here to learn how to tumble. 5 stars hands down!!!

Source: Google

★ 1

I have had several charges on my bank account show up from this company. However, I have no affiliation with this company. I live across the country and have never been to place in my life. When I called to ask how they obtained my information they hung up the phone. Someone within this company is committing fraud and stealing peoples information.

Source: Google

★ 1

they are not willing to work with you on their policy on cancellation they will take all you money they said they are not associated with BBB dept I'm sure they are associated with Lake Elsinore business partners they also don't have a policy for a Prorated fees are a partial fee for the time between starting the new service and your bill date they should have this on file most good business have this on their policy

Source: Google

★ 1

My daughter broke her ankle didn’t do anything about they didn’t give my money back just paid that day a month but they didn’t give me money back Their mats on the floor very hard when you fall it hurts

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★ 5

Charlye loved this! Best $10 spent! And she learned something she couldn't do before she got there! We will definitely be back! Thanks for everything!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

My kids adore it!!!!!!!!!!!!!!

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★ 5

Love it

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★ 1

Worst experience ever! Do not use this gym!!!! Read contract as he will sue you!!! Totally takes advantage of customers, unfriendly, owner can be terribly mean when he gets upset!

Source: Google

★ 1

Cancelled our membership due to lack of instruction. Meaning we never saw a 'coach' when my daughter was there. The 'coach' was always having some problem or other, on the phone, family issues, looking for antidepressants etc. So today I get this rude call from this 'coach' wondering where we have been. I explained that we had cancelled our membership and why. She then said, "Well it seems like you have a lot of problems, have a nice life."

Great customer service! Why the heck did I have to be harassed? I didn't even name anybody in my complaint.

Source: Google

★ 1

I happened to be inside the studio inquiring about their classess earlier this week, when I had heard people arguing inside an office, when I asked the front desk if everything was okay she had stated that it was the owner and not to worry that he was setting a parent and child straight. I was dumbfounded to hear how a business can say such remarks about their customers. The lady at the front desk, did me a favor. If this is how they treat their clientele, I do hope they get shut down.

Source: Google

★ 5

I really won't to be in there doing tricks it has always been my dream sense I was 3 😍😍😍😍😍😃😃😃😃

Source: Google

★ 5

Instructors are great and my kids love it.

Source: Google