★ 1

We have been going to 24hr fitness since 2003 and our membership was just terminated, due to the gym we signed up at over 20yrs ago and have not been to for many years closed (Kipling). We asked about this weeks ago, and the staff at Centennial just said to make sure Centennial is our home gym on your app/membership, which we did. No one ever saw that our membership is going to be terminated when checking in, and ask if they could help us figure this out.
Speaking to Eryn today, without any sympathy or ounce of treating me as a respected member for over 20yrs, just said we have to start a new and more expensive membership. He offered no apology, no deals, just a fake smile!
This should be a sign to current members and people looking to go here that they (24hr fitness and its owners) do not value you, only your money.

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★ 5

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★ 5

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★ 5

Just moved from the Littleton 24 fitness to the Centennial location and it is worth the extra 3 minute drive.

Chris Powers, the personal trainer also moved To this location. He is by far the best trainer, even more so than some PT people I went to. He does strength, balance, core.. functional training. I give him 10 stars.

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★ 5

Excellent Customer Service and Outstanding Staff – Highly Recommend!

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★ 5

Generally better kept than the Kipling and Alameda locations…. But who is cleaning the pool? Super murky today. Thx!

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★ 5

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★ 5

Huge thank you to Seth for helping me out!

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★ 5

Amazing gym! Front desk was Super professional and courteous. I recommend this to anyone in the location

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★ 5

Max at the front desk is awesome! Very helpful! Great facility! Very clean!

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★ 5

Seth really set up well - best service I’ve experienced for a gym!

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★ 5

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★ 5

Great facility! Wonderful staff!

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★ 5

Awesome gym. Amazing staff.

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★ 2

The new manager who took over 3 months ago is a very condescending person who would rather dance around your words and gaslight you to think your valid complaints are not his or anyone’s problem and they do not exist, all this when I asked for a means to make a complaint. I have to change the time I go into the club because of this man. Absolutely horrible customer interaction

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★ 5

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★ 1

The basketball court is reserved Monday to Friday. They should discount the membership if the gym will be off limits for the majority of the week.

Also very very dirty

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★ 2

They're sticking it to the traveler with $30 3 Day pass instead of a 1 day pass. I'll be happy to go to Vasa or Crunch next time.

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★ 5

Awesome place- max up front was super cool!

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★ 5

Amazing place, loved it

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★ 5

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★ 4

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★ 5

Very friendly at the front desk

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★ 1

I’m extremely disappointed with the reliability of this 24 Hour Fitness location. On multiple occasions—especially on weekends—the gym has failed to open on time. For a business that prides itself on being open 24/7, it’s unacceptable to find the doors locked well past the scheduled opening hours.
Members plan their workouts around the posted hours, and when staff doesn’t show up or the facility isn't accessible, it throws off the whole day. If this were a one-time issue, I’d be more understanding, but it’s happened enough times to become a pattern.
If you advertise 24-hour access, then follow through. Otherwise, change the name—or better yet, improve your management and staffing practices.

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★ 5

This gym has a nice staff and great equipment. Highly recommend to give a shot if you haven’t yet.

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★ 5

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★ 3

Decent gym. No towel service.

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★ 1

This place is gross, I signed up walked around for 15 minutes looking at everything and left. I’ll stick to Chuze. The front desk guy was nice but the equipment was all worn down and dirty, pool was brown on the bottom from not being cleaned and locker rooms were trashed. I didnt even see wipes to wipe the machines off (I could have missed them) Need to implement some MAJOR cleaning protocols and maybe new owners/management. Didn’t even try the sauna or steam room don’t even want to know what kind of bacteria is in there.

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★ 5

Great gym! Super clean and not crazy busy. Friendly staff at the front!

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★ 1

I recently had an unfortunate experience with a staff member at the front desk . There is a young tall guy, Unfortunately, he is quite rude and dismissive, I also asked him why the hand soap in the restrooms was consistently empty, and his attitude was frustratingly unhelpful. It's disappointing to see such a decline in customer service.

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★ 5

Very nice and clean place. Josh is very helpful and accommodating. Definitely a great place to work out!

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★ 1

The restrooms are a mess, treadmills will randomly stop mid workout almost fell the other day, machines really need to be serviced and restrooms checked more often.

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★ 5

I big thank you to Ayrin, the GM at this location, for comping our 3 day pass after hearing we were in town for a funeral. He is a total Class Act. The gym was very clean and all the equipment was in good working order. We will come back again!

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★ 5

Great service

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★ 5

Great gym!!!

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★ 5

Great gym!

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★ 5

super chill super awesome

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★ 5

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★ 5

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★ 2

This gym used to be an amazing gym with very kind and professional people who greeted you when you entered the gym. This place is so unsanitary. They hired new management, who have an authoritarian approach of treating people. I have been a member for fourteen plus years, and I have not been treated this way, at ANY 24 hr fitness, up until now. It is very sad that new management is focusing on who my buddy is and not the fecal matter on the shower wall near sauna. Cleanliness and customer service are two big components in running a gym and being successful. I honestly hope they figure it out before it's too late.

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★ 1

Very disappointing after being a member over 20 years. This gym has many broken machines and not useable! I have pics of all the broken signs on 5 different pieces of equipment…who is managing this place!!??

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★ 5

Excellent experience and customer service.

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★ 5

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★ 5

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★ 1

Gym is basic, they love the charge fees, had to get a new debt card and was charged a $15 fee and they wouldn't budge to refund it even tho I paid same day with a new payment method (card). Prices are going up to $30 and they barely maintain the gym.

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★ 3

Facilities are fine, but how do you call yourself 24 hour fitness and not be open 24 hours every day

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★ 2

Two stars because the members here are great people to get a lift in around. Other than that equipment is usually out of service, sauna is a health hazard, hot tub is always going down, Jason at the front needs more coaching/training on interacting with members. Every time I have been to this location the staff is always hanging out at the desk while the bathrooms/locker rooms could desperately use attention. Oh and be aware that staff are writing positive Google reviews as well. 24 Hour Fitness used to be the top fitness club. WHAT HAPPENED.

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★ 5

Management was great with helping me with my issues.

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★ 5

I really enjoy coming to this location, it has a good atmosphere, friendly staff, and a great range of equipment! The facility is pretty clean but could do a slightly better job after the rush hour times.

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★ 5

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★ 1

Finally canceled!! I’ve been a long-time member of this 24 Hour Fitness at County Line. The gym is consistently dirty, locker room unclean, equipment is outdated and often broken for months, sauna often out of service, and the staff acts inconvenienced when asked a question. Calls frequently disconnected when attempting to call. With newer, cleaner gyms nearby offering better service, more amenities, and competitive pricing, there’s no reason to stay. This location is a huge disappointment.

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★ 1

So the biggest reason I started going to this gym compared to others was the better hours. As the name states it was open 24/7 and for my preferences and availability it works great as I usually go at night. After the gym changed its hours to be not 24/7 I went in store to cancel. Was told I was all set and went along my way, due to some other circumstances I deactivated the card I was using for memberships a few months past after I cancelled my membership. I never got any emails saying I was still a member and assumed after going in store to cancel it shouldn’t matter. Turns out even after I went ahead and stopped going I was still being charged withought my knowledge. I only learned about this when I got called by one of their members. Had to pay an extra $100 due to some reoccurring fees and now I can confidently say that this gym is not worth going to. The staff at the location were typically great and the facility was nice but they do not value customers at all and will do pretty scummy things to collect money

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★ 1

The overall cleanliness and maintenance has significantly decreased in the past three months I have been going to this location.

I chose this gym because out of all the locations they had a very clean and well maintained gym. However, in the past three months there has been trash and random items laying around for weeks meaning they do not clean, the steam room is growing algae, the bathroom has clogged sinks and no toilet paper or seat covers in some stalls for months, more than half the lockers are broken and just hanging off by one bolt, the hot tub has a pile of sand at the bottom for months, and lots of the machines are out of service.

It seems like the employees just chill at the front desk and don’t really do their jobs. They need some serious help to get this facility better maintained and back to the cleanly place we are all paying to be at.

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★ 1

24 hr fitness is trying to screw the grandfathered members AGAIN by switching their gyms to a "super sport" which basically means nothing but an attempt to get rid of old members that signed up for their lifetime package in 2008. Hold on to your end of the deal instead of coming up with creative ways to weasel your way out of these memberships.

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★ 5

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★ 5

Best 24 hour fitness in the state!

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★ 5

Great atmosphere and helpful staff!

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★ 5

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★ 5

Good gym and amazing staff . And it’s clean :)

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★ 5

Super sweet fricking rad

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★ 1

Busted. So many broken machines, both weight and cardio. They have 4 dual cable machines and ALL are busted to some degree. One is a total waste of space, the tension is off on all of them, so you don’t get an even weight pull, the cables are uneven or busted all-together, some don’t have matching connectors, so that makes the distribution uneven. These cable machines have been a problem for YEARS and they just get worse instead of getting the repairs they need. One out of every 3 cardio machine has a problem of some sort, if it works at all. The waking pad on the treadmills are so janky and the gears on half the working stair masters are extremely rickety. The staff members are kind and pleasant, but indifferent to the conditions of the equipment and gym. The cleanliness of the gym is its own story. I’ve seen the same trash pieces or pills on the locker room floor for days and sometimes weeks at a time. Some sinks have been broken and or clogged for years also. All of these problems have gone unaddressed despite direct complaints and costs are increasing, so where does the money go? Probably to the new MODUS training room equipment that you have to pay extra to access. Makes sense.

Pictures - 2 of the 4 double cable machines - broken/bad cables. Two of many broken treadmills - plus a water bottle that’s been there for at least 2 weeks, which I see as evidence of a lack of doing something as simple as going around the gym and picking up items, trash or not. Water in locker room due to broken sinks - it’s been this way for at least 3 days. Broken lockers in main area - and usually it’s more.

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★ 1

Creepy Place for they & them, it is full of it. Careful y’all who care for peace.

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★ 5

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★ 5

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★ 5

Patrick the GM is awesome!!!

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★ 5

Great club. Come everyday. Even at peak hours, still has equipment open. I do prefer the GM to wear blue instead of red, but hey, if that’s my only complaint, I’ll take it.

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★ 5

Great gym! Has all the machines/free weights you need.

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★ 5

Solid gym. Not very busy in the middle of the day.

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★ 5

went on a roadtrip with a campervan and stopped here for the first time. the facilities were clean and the gym was very well maintained. the best part was the customer service! we spoke with charley, kiera, and jt while we were there and they were so helpful. if i’m ever in the denver area again i would go to this 24hour for sure!

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★ 1

These gyms need a renovation they are nasty

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★ 5

This location is wonderful. Very clean and well laid out. Staff is all nice. My trainer Violet is AMAZING!! She understands my limitations and works within those while still helping my fitness goals. She changes it up every visit so it isn’t stagnant and she makes sure that my whole body gets focus not just like arms or legs. She also works with me on my balance which is something I need. The amount of strength she has helped me gain in my core has been outstanding. Thanks Violet!! I am so glad I got paired with you!!!

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★ 3

Good gym, but they need to staff up it’s a 24hr fitness gym that’s only 24hr 3 days a week and closes at 9pm the other three days and 12a the other day, it’s annoying you sign up and give them money and then you can’t go half the time because there closed the reason people sign up for this place is because there work schedules and life don’t allow them to go during the day. Not everyone works 9-5. False advertising pay your employees enough to stay open it’s not like the company can’t afford it with the prices you have.

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★ 5

Great gym to workout at, highly recommend getting a membership here at this location. The team is great, and everyone in the community is respectful as well.

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★ 5

The highlight of this gym location is definitely the staff. Jason manages the front desk with exceptional professionalism and handles any issues effortlessly. Violet is one of the best personal trainers I’ve worked with—knowledgeable, motivating, and always supportive.

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★ 5

I’ve been weight training for over a decade and tried all the big gyms (V, LT), but really found my stride at this 24. The vibe is low-key, focused, and welcoming at all levels. Since joining, I’ve hit new personal bests and love rounding out workouts with cardio, sauna, steam, or the pool. What really stands out is the community — even the trainers work out here and share tips. Shoutout to Violet, who offered a free session (included with membership!) and encouraged me to bring a friend using my buddy pass. That kind of support keeps me coming back.

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★ 5

Love this gym! Been coming here for a few years now! Always friendly people, never too busy!
Violet and Brandon always make it feel like such a warm joy filled place!🙏🏼

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★ 5

Isabella at 24 Hour Fitness in Denver is phenomenal! Her training sessions are creative and challenging, blending strength and agility drills that keep me engaged. As a nutritionist, she’s given me practical advice, like anti-inflammatory snacks for recovery, that’s made a huge difference. The gym has everything—spacious workout areas, modern cardio machines, and a great atmosphere. Isabella’s passion and personalized approach make every session incredible. I’m stronger than ever thanks to her!

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★ 5

I can’t recommend Isabella at the Aurora 24 Hour Fitness enough! Her skills as a trainer and nutritionist are unmatched. She designed a killer HIIT program that’s boosted my endurance, and her health advice—like meal timing for energy—has me feeling unstoppable. The gym is spotless, with tons of free weights and machines. Isabella’s infectious enthusiasm and constant encouragement make training so much fun. If you want results, she’s your go-to!

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★ 5

Working with Isabella at the Aurora 24 Hour Fitness has been a game-changer! Her expertise as a trainer and nutritionist shines through in every session. She crafted a strength-building plan that’s sculpted my physique, and her health tips—like hydration hacks for performance—have boosted my energy. The gym is fantastic, with clean facilities and plenty of equipment. Isabella’s warm, motivating style makes me excited to train. She’s absolutely top-notch!

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★ 5

Isabella at 24 Hour Fitness in Denver is phenomenal! As a 70-year-old, I was hesitant to start training, but her expertise as a trainer and nutritionist put me at ease. She designed a program to boost my strength and included nutrition guidance to manage my diabetes. The gym is spacious and well-maintained, and Isabella’s personalized care—like checking in on my progress—makes me feel valued. I’m moving better and eating smarter because of her!

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★ 5

Working with Isabella at the Aurora 24 Hour Fitness has been life-changing! Her knowledge as a trainer and nutritionist is unmatched, especially for seniors. She tailored a low-impact workout plan that’s helped my arthritis, and her nutrition advice—like adding more fiber—has improved my energy. The gym is fantastic, with plenty of space and modern equipment. Isabella’s positivity and dedication make every session uplifting !

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★ 5

I love this one. All the weights I need, semi-clean spaces, spectacular staff including Izzy and Violet.

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★ 5

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★ 5

This is awesome places to work out, no brainer

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★ 5

My top notch work out gym, the staffs here is very nice and knowledgeable.

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★ 5

This place is amazing. Including Josh n Izzy

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★ 5

Best gym ever. Izzy is the best

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★ 5

Awesome gym. Not super busy but not completely slow either. Staff is courteous and attentive. Josh, the manager of this location, is fantastic, very helpful, and carries excellent communication. One of the best gyms I’ve been a part of!

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★ 5

My trainer Violet always gives me an amazing workout and helps me feel more comfortable at the gym. Thank you!!

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★ 5

Izzy rocks!

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★ 5

Honestly had a great time here. Charlie at the front was patient with me going through memberships after Patrick took me on a tour through the club. They both were thorough & kind. They also introduced me to a trainer named Violet, she came over & was super excited to work with me. Couldn’t really say no to them, they gave me everything I needed to get in the gym again.

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★ 5

Absolutely love this gym!! Jason at the front was such a delight to work with. Seemed like he genuinely cared and was extremely knowledgeable and made me feel super comfortable in a new place

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★ 5

i love this gym, so spacious and clean, and the cute front desk lady, Violet is always helpful and attentive! will be back again!

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★ 5

Staff is super chill and friendly. Major shoutout to coach Violet who is committed and very supportive!

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★ 5

Had great service and facilities are awsome

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★ 5

This location is fantastic, everyone is friendly and Josh and Patrick are extremely helpful! Even a brief run in with Izzy was great.
I highly recommend it!

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★ 5

Patrick is the man. I've lost 70 pounds here and now gaining muscle. Sauna on point.

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★ 5

Fire gym

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★ 5

I've been going to this 24 Hour Fitness for about 2.5 years, and it’s been a great experience. Really love the place but what makes this place unique is the people and community that has been made with it. Big shout out to the workers there like Charlie that I have met throughout my time there that made my experience so amazing!

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★ 5

Folks, let me tell you about 24 Hour Fitness—it’s tremendous, absolutely fantastic! The best gym, nobody does it better. I walk in, and the equipment? Top-notch, shiny. Nothing like that purple gym. Perfect for winners, like me. The staff? Very professional, they treat you like an athlete. Clean, safe, huge space…really. I’m in there, lifting, looking strong, and everyone’s saying, “Sir, you’re an inspiration!” If you want to be a champion, join 24 Hour Fitness. Believe me, it’s the greatest!

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★ 5

Love this gym. I always get the machines I want. The front desk workers are very helpful and knowledgeable.

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★ 1

Today was my 2nd day in the guest pass as i have just moved to the area and wanted to check some gyms out and see what’s best for me, as i checked in i was greeted politely by two women at the front desk and i let them know that i was signing on on my guest pass and they politely welcomed me. Following my entrance i went to the locker room to put my items down and as i was exiting i was confronted my a smaller gentlemen by the name of matt who was also and employee, he ask me if i was a member and i told him about my guest pass which he followed up by saying i believe you. following his statement he had me go to the front desk to verify, in which by this time i felt attacked and informed him i was just going to leave instead. after grabbing my items i verified and showed a lady at the front desk after my departure that my pass was valid and she was confused on why the gentle men was acting in such a way, as i was speaking to her he walked up and proceeded to kick me out. i would like a further explanation as this is just my second time stepping foot in this building and i was met with aggression by one of the employees.( additionally this is being posted on the 18th with a picture of my valid guest pass until the 19th)

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★ 5

The best sauna and steam and hot tub. Great friendly people. Classes available and plenty of machines and weights.

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★ 2

Overall not a bad gym, but not worth upgrading to a higher membership for hot tub that wasn’t working for a while, sauna that wasn’t working for a while, and basketball court that is rented out for youth practices all the time.

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★ 5

I’ve been working with personal trainer, Violet, for 2 weeks, and I’m really inspired by her. Although I’m 40+ years older than her, we really relate to each other. She works with my limitations and gets me to the next level! I look forward to my workouts with Violet at 24 Hr Fitness.

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★ 5

Great to work with, very friendly

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★ 5

The club and team are fantastic!

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★ 5

I started coming to this gym about 4 weeks ago because I wanted to start going to a dance style workout, like Zumba. The Sunday class with Kalila is great; she has high energy and creates a fun, welcoming class. She does have a Tuesday class, which is the one day of the week that I cannot come to because of other commitments. I would love if they added another class during the week in the evening with her. I think a Thursday or Friday would be great!!

Overall, the gym is more than adequate. While I may see a machine down here and there, I have found that the equipment I am looking to use has been ready to use when I’ve needed it. Staff has been helpful and polite when I’ve had questions or comments.

There are things that don’t affect me that could be fixed, but I didn’t drop their rating for it. The elevator is not working, one of the entry doors are blocked off to be repaired and a few of the lockers need new doors/locks, but I’ve always been able to find one to use.

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★ 1

Called to cancel my membership as I was moving to an area without a 24, kid on the phone said she couldn't process the cancellation because she didn't have the access/permissions but that she'd pass along my info to her manager. That didn't happen, I was instead charged 4 months when I really had cancelled and called back to cancel AGAIN, only to be told AGAIN that the kid on the phone that they didn't have access/permissions and would need to wait for their manager to come into the gym to cancel. I reached out to the GM twice, got ignored, then finally went into the gym to inquire about a refund only to have a man there say that he was the GM and that he had put a request in to Corporate (sure buddy) and to this day I have never heard from them again after they stole 4 months worth of membership fees from me. Stay away, go to Vasa across the street, at least they have competent staff and machines from this century.

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★ 1

Bad gym, wouldn’t recommend

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★ 1

Borderline scam location. I paid in full for a year Gold membership on March 20th and went in today March 22nd. Their computer and app would not let me check in and use the facility. They took my money and provided zero service. They don't know how to fix the issue so I want to cancel my account but they are also talking like they may not refund me in full, my lawyer is on speed dial. I expect a full refund and nothing less for wasting my time.
-Update- The general manager Patrick called me and I should be getting a refund. He had to try and flex on me though by telling me that I for sure do not have access to the facility. I already didn't have access to it that was the problem 🥱🙄🤔. The link below wanting me to contact them just sends me to their site where I'm supposed to give them a ton of personal info, not going to happen. I'm just going to wait and see if I get refunded. My advice is avoid 24hr Fitness like the plague. Why would they overcomplicate a simple thing like a gym membership with useless apps and stuff? Should just be able to pay and get a membership card with an expiration date easy as pie no computer needed. It's obvious from reading the other reviews that this facility is trolling its own patrons or they are completely incompetent.

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★ 5

I had an amazing experience at this gym!! The guy with glasses seemed very well organized and things were structured. And dont even get me started on how clean the lockers rooms and the actual gym were. Thank you for helping us have a great experience guy with the glasses!

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★ 5

Took the modus hybrid class with Violet on Saturday. Great workout and great instructor.

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★ 5

Took the Modus hybrid power class with instructor Violet. Highly recommend her classes! She was extremely motivating throughout the class and very knowledgeable about each of the exercises

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★ 3

The floor staff is friendly, and the locker rooms are clean....but c'mon now, you can't have these machines broken like this for months on end. I literally see people trying to Jerry rig machines trying to get them to work. Someones gonna end up hurt doing that too. That's unacceptable especially after raising the dues.

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★ 2

This gym has potential to be great, but it continues to drop the ball over and over. Here are some current examples: the sauna and steam room are out of service (which very common and consistent unfortunately.) equipment is broken or lose and unsafe such as the leg press, a couple bikes and elliptical upstairs and the multi-use cable machines. The basketball gym has several nets that are ripped or torn, almost all the basketballs are flat, and there is always trash and garbage in the basketball court. Lastly, the men’s locker room and the pool area is filthy. There is gross dust and grime and dirt everywhere in every corner. The pool area is so gross I always make sure to wear flops. And the steam room does NOT get cleaned as often as this gym and manager lead you to believe. Because it is popular and gets used often, It should be cleaned or at the very least rinsed out every 3-4 hours. I’ve seen people blow their nose, cough, spit, and even caught someone peeing in there once. So gross. Management needs to get basics down to make this gym amazing. Lastly, a personal preference, but it is very very obvious the staff and/or managers sway in one political direction based off the TV channels. It would be nice if sports channels were on and if it was a 50:50 split of news channels.

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★ 3

I have mixed impressions about this gym.... great layout, two stories... main weights and machines on the first level, cardio and group fitness upstairs. Spacious locker rooms, basketball court AND racquet ball court... full layout for pool, hot tub and sauna/steam room... however.. hot tub has not been working for two weeks now... you have to call and go through a painstaking process to even get through to an employee because there are no live update notifications on the app nor the website regarding amenities out of service... if you're like me and frequent weekends, you get surprised when you walk in and find out what you came for isn't working and good luck trying to get the attention of the couple that work every weekend together.... young man with glasses and curly hair with a young lady wearing a band in her hair.... a bit of professionalism would be a nice touch... Tricia has been extremely missed at this club...

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★ 1

Actually crazy how everyday i go back and a new machine is broken. They NEVER get fixed the fact only 2 out of 10 stair-masters work and every other treadmill doesn't turn on is actually wild. Even the women's locker room has two toilets broken. The staff are friendly and accommodating so i am sure it’s not their fault but whoever runs this gym needs to fix it up I hear multiple people everyday saying they’re switching gyms. Shame used to be nice.

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★ 1

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★ 5

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★ 1

This used to be a great gym…not very crowded and my go-to 24 Hour Fitness.

The elevator has been down for a year now. The locker room is disgusting. The carpet squares are dingy and stink. One or more of the urinals are always blocked off with yellow caution tape.

Now…there’s a guy that camps out at the front of the gym right behind the squat racks who dons ballet shoes and rainbow flags and does a dance routine right in the middle of where people are trying to work out. The irritated glances around the gym when eyes meet is obvious.

When I spoke to the manager about how inappropriate I felt that this was for a gym where people are working out, I was shunned and threatened with membership revocation even tho it’s a national account and he has no authority. If I was doing that same thing with a Trump flag while running around the gym on a hobby horse, I would be asked to leave. Because it’s a rainbow flag, it’s protected and excused even tho it’s clearly a safely issue for people trying to work out in close proximity to this display.

The manager accused me of being homophobic but that’s just simply NOT the case. No one cares what color his flags are… just that’s is not the setting for this activity.

I was offered a two year deal for the same money at a different 24hour where they cancelled and refunded my money for that 24 hour membership (the guy that signed me there just lost his commission). It’s been so refreshing to go to a gym where actually working out seems to be the focus.

To the manager, my money is on you not being there much longer. You clearly have no clue or any managerial experience.

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★ 5

Visiting from Louisville, Kentucky stopped in 24 hour fitness was greeted by Mike with great energy and vibes. Very clean gym, Every piece of equipment you could ask for, Luxury bathrooms, Pool, and Jacuzzi!
Full of Male and Female Athletes of all ages! Don’t feel intimidated check it out you won’t be disappointed!

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★ 5

Patrick is the best!

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★ 5

Awesome!!!!!!!!

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★ 5

I’ve trained at 24 hour fitness for over 30 years. The Highlands Ranch club seems to be extremely well taken care of and clean. Great staff can’t say that for the rest of them.

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★ 1

24 hours gym that closes at 8.55pm because “it’s a slow day”

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★ 5

Simply the best 24 Hour Gym location. I have lived in Denver for eight years now, and in that time I have consistently worked out at four other 24 Hour Gym locations. I can confidently say that the Highlands Ranch 24 Hour Gym location is by far the best. There is no comparison. This location is well lit. It has a wide variety of weights and weight machines. There is consistency in the customer service staff, and these staff are friendly and attentive. The men's locker room is also well maintained. There are no broken lockers or out of service toilets. However, the most important detail is that the entire gym is clean and well maintained. The same could never be said for the Alameda and Lowry locations, or the now defunct Tiffany Square or Colorado Blvd locations. The fact that there is also a pool, a hot tub and both a dry and wet sauna make this gym a great value for the cost. I would recommend this gym without reservation. To be honest, I had lost hope in the 24 Hour Gym franchise before I started coming here. This location is the example all the rest of the 24 Hour locations need to follow.

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★ 3

It's ight - pretty clean overall, but sauna and steam room seem to be in a perpetual state of repair, and it's also super packed in comparison to other locations during prime time (5-6pm).

Oddly enough, it's one of the only 24's in the area that requests no shoes in the sauna/steam room. I'm assuming the filter or drain isn't good, and they aren't upgrading it despite all the... "foot traffic" ... this place gets

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★ 2

Equipment are old, torn, with loosen screws! And yes! Lockers are in a bad shape! Million $ company with terrible services. Not going back there after this year membership is over!

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★ 2

I went for a swim and the floors of the locker room looked like they hadn’t been cleaned in a week or more. The steam room was also very dirty. Not end of the day dirty but, the facility is not regularly cleaned dirty. If hygiene is important to you I would not recommend. I was a member here five years ago and the shower area was not very clean but this was a whole new level of neglect.

Source: Google

★ 1

This place is disgusting. Who runs 24 hour in Colorado? Do you guys even clean? Every location i go to is disgustingly filthy. Your ceiling fans have caked on dust that looks like it hasn't been cleaned in years. You're bathrooms are too gross to use. Broken Machines with no out of order signs on them, along with personal items left over from whoever did use it last. The pool/wet room is disgusting. You want people to take their shoes off yet you can't even wipe down the doors or class of the sauna. Every other day the sauna or hot tub is down. Elevator is out of service. This i can understand as i am in Commercial Property management and know how much a repair cost can be. With all these issues, makes me wonder when is 24 hour going to shut down cause they clearly can't pay to repair machines, elevators or even hire a cleaning company. I've started looking into other gyms that actually care about their establishment.

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★ 5

Nothing better than working out with the team after a meeting 💪

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★ 5

Front desk is so warm and welcoming with great attitudes and customer service- loved Lauren and the guy with the curly blonde hair, both extremely helpful. Facility is clean and stocked. We had a Zumba class with Kalila and PHEW!- what a great experience and work out! The energy and heart rate was pumping, the moves were challenging yet consistent, easy/medium to follow. Music was picked great to the workout moves. I’d pay my membership fee just for Kalila!!

Source: Google

★ 5

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★ 2

This location used to be great but it's really gone downhill. Locker rooms are gross and many machines are in bad need of repair. Call yourself a "24-hour fitness" and only having 3 days a week actually open 24 hours is essentially false advertising. Even staying open till midnight would be acceptance but a 9PM close is ridiculous. Additionally, most paper towel dispensers go totally ignored and there's usually only 1 or 2 that are stocked at any given times, turning your between-machine cleanup into a scavenger hunt.

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★ 3

Too many broken machines and it takes them really long to fix or replace.

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★ 5

Great facility, very clean and lots of space to work out!

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★ 5

This was my first time visiting this particular location and i was amazed. I got every machine and weights i needed. It wasnt packed at all, and this wasnt the best part. Trisha is Amazing, i asked her questions i could've figured out myself, but she was so helpful. Most of all she was friendly, helpful, and extremely professional!!

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★ 3

The gym is clean. About 1/2 of the cardio equipment is defective in one way or another and they never ever check or do any maintenance. It just stays broken. They keep it clean tho? Broken but clean.

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★ 1

Super old gym with NO vibe
It fits to Orderly people
I tried one day past trial and I’m not gonna come back!

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★ 5

Super clean. Great staff and personal trainers. Thanks for the good year

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★ 5

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★ 1

Steamroom hasn’t been cleaned in months. Absolutely disgusting. Also open electrical wiring in there!!!!! Looking like a Vasa fitness at this place. Vasa may be cleaner! I asked the kid at the front if he worked here to let him know the steamroom was in bad shape, he replied “I think so”. I asked, you’re unsure if your work here? Sheesh has to catch attitude from a 23 y/o kid working front desk for $20 bucks and hour too. I’ll be looking into the Vasa two blocks down. I will add photos to this review tomoro if it’s not taken care of.

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★ 5

My favorite 24 gym to go to! The gym is clean, well maintained, organized, has friendly staff and the hot tub always is working. Tricia, the sales manager was welcoming and friendly at the front desk

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★ 4

Great place to workout, a little more roomy than the Castle Rock location

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★ 5

Love this place, tons of space and machines available. Clean pool and bathrooms.

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★ 1

About 30% of the machines are inoperable. No media works near cardio machines going months on end. Filthy conditions.

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★ 2

They need to change their name!! They Aren't open 24 hours! The maintenance is Terrible! Clock's don't work and the Hot tub is Always broken! They don't check the pool for chlorine! It's a Frustrating feeling! The sales team is a " " Bait and Switch " ask for a tour before you buy!

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★ 4

I like this place, been going here for several years. It’s good value for price.

Please fix the cable fly machines in the back area. These are popular… you have 3. One has been broken for several weeks, a second one is now broken I saw today. I’m questioning the attention to maintenance of equipment in general after observations over the years. If the third machine breaks I’m checking out Life Time Fitness.

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★ 5

My trainer, Dalton, is well-trained and is watching out for my needs as a senior - a good coach!

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★ 5

Can get crowded at times but otherwise it's a good gym.

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★ 4

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★ 3

So happy there's AC unlike some 24 gyms. But why in the hell are the doors standing wide open letting all of the AC out on a 97 degree day? Seriously? Come on, be responsible. 24 has gyms in denver like lowry that doesn't even have AC, and this gym is air conditioning the parking lot!!! I thought they were trying to get out of bankruptcy, not back into it.

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★ 1

Just joined a few days ago- showed up Saturday at 6am to workout and the door is locked. All hours show that they open at 5am Saturday. What gives? Waited for an hour and left when it still wasn’t open at 7. People are mad and waiting in the parking lot. What a joke this place is.

Source: Google

★ 5

Personnel have been courteous and attentive. I have noticed that the mens room have been clean and they do their best to keep everything working and clean. I understand that sometimes somethings break or don't work but they respond quickly as they can to fix the problem, ie sauna and machines. Please keep up the good work!

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★ 5

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★ 5

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★ 1

Poor management and never clean

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★ 3

Update 5/10/24- have seen changes over the last few months, which tells me management is listening. Though it’s not perfect, they seem to care. I hope this trend continues.

Been coming to this Gym since they reopened after COVID. This is just my opinion and things I’ve observed. Full disclosure, I currently pay $25 a month for the state access pass + $60/yr admin fee or whatever that is. So all in $360 a year.

The Pros: decent selection of workout equipment and space to do body weight workouts. Has a three lane pool, hot tub, steam room and Sauna, locker room, and basketball court. Parking is plentiful.

The Cons: the staff does not seem to care about maintenance or regular sanitation.They had one guy who cared in the last year, but he was only one person and did what he could before he burnt out and left. Bunch of people who work the sales desk, but cant walk around every once in a while and just swap a bottle out or change a role of paper towels(there are some that try). Some members don’t feel the need to put equipment away or wipe down after themselves. Not the gym’s fault some people just suck. While they have cleaning stations, half the time they are empty of supplies or spray bottles don’t work. Most equipment works, but some could definitely be better maintained. Locker room is often disgusting, bathrooms seem rarely cleaned. If they do, it’s bare minimum cleaning.

All in, the last few years the gym seems to be a on a decline. Across the economy, people don’t seem to care anymore, so can’t really blame management entirely. Also, I don’t know what the financials are for this place, but I wish they’d spend a little more on upkeep. I recently learned there are members who essentially pay nothing from some Bally’s membership they had. Not sure how many of them are causing wear and tear, but that could be a problem.

Finally, I wish more people treated the gym better. I try to treat it like my own home. I even use to clean the glass while I was in the suana. If you’re reading this, you’re not better than anyone else. Spend the 30 seconds to wipe down equipment, rerack your weights, or even just pick up trash you see. Do better. And if you do that already, thank you.

Only reason I’m still going here is for the sauna(which is currently down), but am currently looking for a new gym even if paying a little more elsewhere.

Source: Google

★ 5

Amazing place! Go here 4 days a week, place is always clean, and it is NEVER overcrowded, i’ve gone mornings evenings and nights and the most you’ll see is 10-20 people! Everybody there is always friendly and nice to eachother, when you need a spotter someone will always come help, i definitely recommend this place and have never had a better gym experience!

Source: Google

★ 1

Bugs. Dirt. Used band-aids on the floor. Dust and hair everywhere. Chewed gum. I wish that was all ….

Broken showers. Men are waiting in the locker room to shower because less than 50% of the showers are operational. Broken toilets.

The steam room is disgusting. Rusted trash cans (picture) and towel hooks.

The weights are missing their stickers on most machines leaving you clueless as to what poundage your at!

Liquor and empty wine bottles litter the pool area. The bathing suit drying machine broke so they ripped it out and never replaced it!

Look at the pictures and the other reviews - I wish management would read the comments and do something about it.

Source: Google

★ 2

Location is awesome, equipment pretty solid. Have always enjoyed working out here. But holy cannoli has the cleanliness absolutely tanked.

Poop on the floor? Like come on. I use toilets to measure the overall cleanliness of a business. If the toilets aren’t cared about, I wonder how everything else is cleaned/treated… Not sure I’ll be back unless things change.

Here’s some pics of the guys bathroom. Rest of the locker room was a cesspool, I’ll spare you the pictures of that.

Can’t wait to hear from management in a reply how they have ‘room for improvement.’ Please pay and equip your employees better.

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★ 5

this pace has everything

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★ 1

Hours posted are wrong. It opens when someone decides to wake up and show up. Since April 1st, I've been there 3x where no one opens the gym t poated hours and management has done nothing about it. A good manager would open it himself once aware of the problem. If you're looking for a gym with reliable hours, this is not it.

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★ 1

Not 24hrs. Once again, here to work out and it’s closed. I’m done with this place.

And now again not open! I am definitely canceling my membership.

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★ 5

Been going since Sept ‘23 with the gold membership. The classes all have great, energetic teachers. I also took advantage of one of their many personal trainer deals, and Kate is the best. She really listens and tailors each session to what you want! I had an issue with billing and Patrick was attentive and fixed my problem right away. Really friendly and good customer service.

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★ 3

This 24 Hour Fitness location is conveniently located and affordable. Cleanliness, which was poor, has been improved somewhat. Other facility maintenance issues linger, and repairs take weeks or never get taken care of.

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★ 5

I really enjoy coming to this gym. The staff is always friendly especially Patrick and Tricia. The gym is never dirty and and if there is any exercise you want to do you will be able to do it at this gym. I have been a member for over 20 years and I considered it one of the best investment I have ever made.

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★ 2

Equipment is all broken.

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★ 4

Recently the club is much cleaner. Keep up the good work. Staff is very nice.
Would like to see more stationary bikes.

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★ 1

Bro how?????? Why are all these gyms becoming so lame, 9pm closure on a Friday, 24hr used to be my favorite gym. But now they are all closing early. Planet fitness is becoming the new gym giant!!!!

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★ 4

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★ 4

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★ 5

Mitchell and Jon at the front desk are super helpful and approachable and made for an easy enrollment experience.

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★ 5

been a member for a year now lift here all the time, nice gym, good amount of machines, workers are nice.

Source: Google

★ 1

I rarely waste my time reviewing companies on google but all of the 24 hour fitness locations I’ve been to in the last 6 months have been absolutely filthy. I bought a year pass but I’ll be switching to a new gym when my pass expires as it seems 24 hour fitness really doesn’t care. Countless reviews complaining about the same thing and nothing has changed. The bathrooms are absolutely disgusting, the basketball courts are littered with trash and dust clumps and the weight lifting areas aren’t much better. 24 hour fitness has really gone down hill from a decade ago when I had my previous membership. Do better.

Source: Google

★ 5

Super nice at the front desk. Helpful. The gym wasn't crowded. People were not rude. It was a Sunday after a storm and I thought it was going to be packed. Loved the other area for weights in the corner. Upstairs had a nice running area. Pool looked super clean compared to the other gyms in denver. Would go back!

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★ 4

Mitchel and Izzy at the front desk were super friendly. I noticed while working out that the facility was clean and organized. Great gym to work out at!

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★ 5

Izzy was very friendly and welcoming

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★ 5

The place is great and Mitchell is very nice and helpful.

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★ 1

Sauna always broken

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★ 2

I don’t expect a lot from a gym in terms of cleanliness, but this location hits new lows. It’s a shame that there’s no pride in ownership. Lots of things are in disrepair and there’s random trash and junk strewn about.

I was told the Sauna would be down for 2-3 more weeks (its been probably 2 weeks already out of service). One of the basketball hoops has been shattered for over a month. I’m sure I’ll get a generic reply like the other reviewers but worth getting this feedback posted regardless.

Source: Google

★ 5

Mitchell at the front desk was an amazing help with my membership. He has a great personality and was willing to help with my every need.

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★ 5

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★ 5

Great location and variety of equipment to meet all fitness needs and levels. Staff is super friendly and the sauna is the hottest (190+) in town.

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★ 5

Hoopin fr

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★ 5

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★ 5

Best 24 hr I've been to my local one down the street is grimy and nasty

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★ 5

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★ 1

Definitely not going to renew my membership. They are no longer open 24hrs a day and don't want to pay the overnight cleaners to keep the place nice like pre covid. Extremely sad to see the last of the true 24hr fitness facilities decide to no longer up hold what their name indicates, do to corporate greed.

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★ 5

Love this place, super clean gym with lots of really helpful employees! Brand new equipment and memberships are so reasonable.

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★ 4

the basketball court, restroom area, and sauna door are presently all broken. I fear for the future of this place. It may go the way of many other gone but not forgotten 24 hr. fitness's. This is so sad.! ps investment in non concept 2 rowing machines is
ill advised Hoping for the best! Is maintenance a possibility?

ill advised Hoping for the best!

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★ 1

No longer open 24 hours. Starting Dec. 2023, this gym has reduced hours on Friday, Saturday and Sunday.

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★ 5

I’m leaving this 5 star review only for the new cleaning lady Jackie! She is there now everyday cleaning the entire building from top to bottom and it’s the cleanest I have ever seen it!

I hope management reads this review and gives her a raise as an incentive to keep her here! She knows how to clean properly! The restrooms are the cleanest they have been, dispensers stocked with paper towels and the actual floor in the gym doesn’t have dust or dirt anymore!

This in itself makes the entire gym experience a 10! Thank you Jackie, you are a blessing to this location.

Source: Google

★ 1

Naming a commercial gym 24 Hour Fitness was quite possibly the worst financial decision a company could make. Should be called "24 Hour Fitness Sometimes". The lockers, pool, bathrooms, sauna, and hot tub are extremely dirty. On god, the hot tub water was a light brown one time. I only recommend using the gym equipment and then getting the heck out of there. Needs to be a change. Canceling my membership soon here.

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★ 4

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★ 5

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★ 5

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★ 1

DO NOT GO HERE. 24 hour fitness is a scam. They will continue to bill you after you cancel. Staff is incredibly rude and very unhelpful. The GM “Patrick” will talk down to you like laughably he runs the whole company. Do not sign up, do not go here. They will harass you nonstop until they finally scam you.

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★ 1

This place is really run down. The sauna's wood is rotten from years of peoples sweat. Got in the Jacuzzi to relax after a stressful day and there was so much chlorine in the spa that it burned my skin and I itched for several days. The water looked like piss and maybe 24-Hour cleaning practice is to keep adding chemicals instead of draining it and cleaning the damn thing. FIRE your cleaning/maintenance crew!

Source: Google