★ 5

So far so good. Love it

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★ 5

Too bad it doesn't have a pool anymore. good memories here. swam 3 days a week after school. 1960s. There was a boxing ring upstairs. We'd watch them practice sometimes.

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★ 1

Awful customer service. I signed up for a membership in order to get a discount on childcare and camps. Per their website (See picture), the Y starter membership provides a camp discount. I paid upfront for an annual membership ($400+) only to realize later that I was not getting the discount. When I asked why, they said the child needs to be a member. If that's the case, WHY is that not stated anywhere on the website or registration materials? I tried to get a refund and the staff refuse to do anything. Incredibly frustrated that I'm out over $400 with nothing to show for it (I never use any Y services).

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★ 3

Nice staff, plenty of exercise machines, but the air quality kept me from going back. It doesn't smell but my allergies react like NOTHING else! Wish they could find more durable steam and sauna equipment.

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★ 5

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★ 5

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★ 2

This location has just gone downhill since construction. They need to change the hours and it’s probably forcing me to go to another gym.

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★ 5

Amazing staff and amenities

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★ 5

I love this location. I love the amenities. I love the classes they offer. But most of all I love that this place still exists. I learned how to play sports thanks to the YMCA. They have always been there even when i was homeless and just needed a shower. Just wanted to finally say thank you.

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★ 4

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★ 4

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★ 4

Love the YMCA and all of the staff is friendly. I just hate that they close so early on Saturday and they are not open on Sunday 😭

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★ 3

Good location for those central to downtown but could use some upgrades and could definitely be cleaner. Found this guy smashed by the drinking fountain the other day.

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★ 5

7 am Thursday's morning yoga instructor is knowledgeable and actually challenged me for the first time in a long time. Mats are provided as well as blocks perfect for a quick mind body spirit workout before the day

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★ 3

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★ 2

The gym and the staff there are great. This review is aimed at the extremely long closure (lasting since at least June). The location has been closed for months with fee updates on when management expects it to open again. To make matters worse, we are still being charged (with the occasional exception). I know multiple locations are available in Denver, but if you live near downtown and don't have a car you're out of luck.

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★ 1

Management fails to keep this location open. There is always an excuse to close it for months at a time. What a shame.

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★ 2

This review was supposed to be written a while ago..... I'm seeing a common theme at this facility..... Pretentious staff (short smelly guy with glasses... Adam?) Only reason I'm giving an extra star is because of the two girls in the morning. Other than that.... horrible parking options, the building is shared with a housing building that causes a lot of problems for members, no towels, no cardio equipment anymore..... I was happy when I first joined but I won't be coming back. This place is for a younger crowd who doesn't care what's going on around them or doesn't care where their money goes....

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★ 5

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★ 1

I decided not too go because of all the bad reviews I was in Denver for 2 days and sad that management and the front office do not make an effort to improve their YMCA . Where is the pride and accountability for their facilities.

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★ 1

The staff is friendly and great. I loved working out here until they started doing construction on the upstairs, and blocked it off to us, which is where all the main cardio stuff is. I’ve been told that it was suppose to have been finished months ago, which is why I tried sticking it out. I would assume i wouldn’t be charged full price($35) for the last 4 months since I cannot access the machines I mainly workout on. The managers were unwilling to compromise on this situation so I canceled my membership. I’m not paying for equipment I can’t use. Like we can at least get half off or something

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★ 5

Shout out to Malaya and Rob and the rest of the staff downtown! You guys are awesome and I appreciate you!

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★ 1

Today, a Saturday, I looked on the Downtown YMCA official website as well as their Google hours and noticed it said they close at 5pm. Much to my delight (since it formerly closed at 3pm) I drove down at 4pm to get a workout in and the door was locked and building dark. The Google hours, as well as the official Downtown YMCA website hours are listed incorrectly. I would’ve just driven to Schlessman if I’d known you have the wrong hours posted in TWO places.

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★ 5

Dylan was incredibly nice, helpful, and accommodating when I first got to the
Downtown Denver YMCA. The facilities are nice, especially the basketball court. Solid runs on Monday and Wednesday afternoons.

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★ 2

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★ 1

When we decided to cancel and switch gyms, I had to talk to three different people and follow up twice to get the cancellation done. We cancelled because the facility flooded in January 2024 and most of the cardio equipment is still down as of March 2024. To compensate for the gym being closed, they promised to give everyone the month of March for free... then they still charged me because I'm technically registered with a different YMCA location. I understand the technicality, but I had recently moved and was going to the Downtown location for a couple months. The whole cancellation process felt unprofessional and merciless.

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★ 2

First the staff here is phenomenal which is why they get 2 stars instead of 1. I’ve been a member here for 2 years. This YMCA has constant closures due to damage from the housing next to it. There looks to be water damage on parts of the ceiling in the basement and on the second floor when it was open (mold). Every few months they’ve had to close for some reason. Fire, flooding, leaking, police shutting down the block, broken AC, and on top of that closed on Sundays and most holidays. You can get memberships cheaper than $35/month like vasa and planet fitness. I chose here cuz it was a couple blocks away from my place. I cannot recommend this place to anyone

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★ 5

Has been remodeled and looks great.

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★ 5

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★ 1

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★ 1

They literally ask for proof of residency to sign up to this gym. If you have an out of state drivers license they won’t let you sign up. This is completely ridiculous and pretty laughable at how pathetic this is. I never heard of this before and also if you’re not white they will profile you and automatically assume that you’re “homeless”. Do not sign up for this joke of a gym. Only pansies seem to go here.

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★ 5

Great facilities in a popular location. Prices are best in the industry

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★ 1

WILL STEAL YOUR MONEY. When I cancelled my service they charged me several more times. I spent 2 months talking to people at the gym, calling, and emailing to no avail. Couldn't even get through to the lowest level of management. When I finally threatened small claims court several upper management employees magically got in contact with me and my money was returned. Please avoid this place.

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★ 1

The less said the better

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★ 5

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★ 4

The Y is great. I just cannot walk past 2 blocks of homeless people every time I work out. Starts to wear on mental state

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★ 1

I support real women

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★ 5

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★ 3

Didn't get to use they closed as we went and wifee just signed up

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★ 5

~ visiting from out of town... very clean, modern, and well-equipped facility. Staff was very friendly and helpful, too!

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★ 5

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★ 5

I couldn’t miss the photo of the memory

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★ 1

At best, membership billing and services are repugnant. There are a number of fallacies within your policies. That being said, I will seek membership elsewhere. Lastly, it would also be helpful if Sunday hours were available.

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★ 3

Other than walking thru a sea of aluminum foil pieces on the ground. The blue smokers (fentanyl) epidemic it was nice.

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★ 4

Busy place nice though

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★ 5

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★ 1

THE y.m.c.a.of Downtown Denver,co.staff never answer there phone even know the staff are noticeably at the desk playing on The computer.

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★ 5

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★ 5

Nice place!

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★ 5

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★ 5

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★ 4

Nice downtown gym. Really nice locker rooms with nice day locks and plenty of basic gym equipment. Note - didn’t seem like they had AC (or it wasn’t on while I was there)

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★ 5

Great gym! The person the works the front desk in the mornings during the week is so friendly.

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★ 5

Friendly staff. Super clean facility. Equipment in top working order. Never crowded. Quiet when compared with most other workout facilities.

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★ 5

the gym 💪🏼 has everything i need, and is convenient to bike to, happy they have bike 🚲 racks inside the building. it’s unfortunate i only came a few days and they had that major incident: hope to be back soon. i do wish they had more hand sanitizer stations. haven’t had any issues with cleanliness.

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★ 5

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★ 5

Love the Y. Since the remodel they have top of the line equipment and locker rooms Locker room with a high power sauna and steam room.

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★ 5

Had a real good workout!

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★ 3

I love working out here but lately is feels a bit dirty. Can you guys please increase how of often the mens steam room is cleaned?

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★ 5

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★ 1

The people who work here are friendly, but management has continuously lied about sauna quality in the men's locker room. I was a member here before the pandemic lockdown; the sauna was broken when the lockdown began. When the lockdown ended, the sauna was still broken.

When I call in to check the status of the sauna, the most common responses are: 1) the Ymca is waiting for a part to come in; 2) we are waiting for an electrician to fix the heater.

This is a great gym, even though the sauna is always broken and the basement free weight area is ice cold.

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★ 5

Best downtown gym in Denver. Staff is great. Clean equipment and rarely very busy. Best part: Yoga with Susan.

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★ 5

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★ 5

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★ 5

The nicest most professional staff I've ever met. the environment is calm quiet and very clean. Very well maintained and the front desk staff is very courteous.

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★ 5

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★ 5

Love the Y, and love their yoga classes. They do so much good for so many people.

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★ 5

At this time the Y is taking all of the necessary precautions to stop the spread of Covid 19. Very clean and safe.

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★ 1

I like the staff and the equipment is some of the best on 16th st for the price but I have a few big problems since COVID..
1) They are often not open when normal people actually to work out like Sundays or bank holidays.
2) Whenever there is a holiday or snow day taken maps and the voice mail still report it as open.
3) About snow days, Once the roads were clear at 10:00 AM maps/voice mail said it was open, and it wasn't even open at 6:00 PM.
4) My new pants got thrown away for leaving them in a locker for more than 2 days for COVID reasons one forgetful Saturday.
5) The worst part is the start of COVID. Got stranded in another town and tried to cancel my membership for a while they didn't answer the phone for months or offer refunds when I got back. :( :(

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★ 5

The showers are nice and hot.

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★ 5

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★ 1

If you asked me, all and all, if they were able to keep their facility sterile enough, they wouldn't have to limit the restrictions of MEMBERS WHO PAY A DECENT MONTHLY AMOUNT to enjoy the 'perks' of traveling and having ACCESS to what is being paid for! 😡

YMCA ... If I cannot enjoy the benefits I pay for, it would be very nice to have some sort of rebate, or kick back!!! While y'all still getting PAID , your throwing major restrictions? What part of the game is that? Colorado is great and all, Can't wait to get back to Wisconsin for MY gym that accepts ALL members...

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★ 5

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★ 5

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★ 5

The Downtown Y is a fabulous place!! I’ve been a member and have been working out there for years. The staff is always really friendly, professional, and welcoming and always willing to help, whether it be an admin issue your having or a workout accommodation. The entire facility was recently remodel, they now have the latest weight room and cardio equipment which is a definite plus. I would highly recommend the Downtown Y to friends & family that are looking a gym in the downtown area. Ask for Dani, she’ll be happy to help you get acquainted 👍

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★ 5

I recently had to move from Denver and this YMCA is one of the things I miss most. The facility is very clean and the gym was been updated in the last few years so the equipment is really nice. The staff is also very friendly and helpful; especially Dani. She was always working when i went and was super helpful with any questions I had. Join with confidence.

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★ 4

Good

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★ 5

They have all the equipment you will need. Friendly people.

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★ 5

Been back couple of weeks, Y has done good keeping everyone safe + lots cleaner bottle & hand sanitizer. Good see more members each week.

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★ 5

I’ve been a YMCA member for over 10 years and will hopefully never have to leave. I have made great friends not only with other members but also the staff. The trainer are great! I feel safe going there since they take such good care of the facility especially with the pandemic. I love the classes (especially sports conditioning) and am so excited that they are back on the schedule and are now meeting to workout outside.

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★ 3

I really want to like this place. It’s conveniently located downtown, it’s not super expensive, and it has all the weight lifting equipment one could need. They just got new benches, all great. But the music... omg the music. Literally not a single song was written while any of us working out here were alive. Can you please play something from this century? Least. Hype. Music. Ever. Seriously, if I forget my headphones I just won’t workout that day. It feels like I’m stepping into the 70’s. I’m considering switching gyms just because of it.

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★ 1

I trained at the downtown Denver YMCA for around a year and a half, prior to the lockdown due to the coronavirus. The common areas are normally full of homeless people, the (male) locker rooms are often filthy - food trodden into carpets, hair and beard trimmings over the counters and sinks, soiled towels all over the place. Pieces of gym equipment were damaged and left unfixed for months at a time, including the water fountains (replace those filters more than once a year please, there’s even a little red light that makes it clear). The front desk is often left abandoned, and when the staff are there they barely glance up from their cellphones to answer questions.

I put an indefinite freeze on my account on 06/20/2020 and they have continued to attempt to charge me. I can not recommend this facility, which is a shame as the location within downtown Denver is great.

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★ 5

I’ve been a member at the downtown YMCA for almost 9 years. I was missing it so much during the Closure do to COVID-19. So when I heard they were reopening I was excited but also nervous about going back. I went back on the first day they opened and I was completely relieved. The same amazing staff is there to help and so happy to see you! They’re doing all they can to keep everyone safe and healthy. They have cleaning supplies and hand sanitizer everywhere.The staff is constantly cleaning. There’re also happy to help with the check in process, workout tips and any questions you may have. I’m so happy to be back. Thanks for all you do!!

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★ 2

First off, I’m giving two stars because it was a very clean and safe facility during Covid. Cleanliness was a top priority to this staff. They also provided my boyfriend with a mask, so thank you for that.

My issue is with management & customer service. My boyfriend and I had two relatives visiting for the week. I only have a membership at Planet Fitness but everyone else has Y memberships. So, we decided to try the Y out. We walked in and the members tried to scan their IDs & the system was down for out of state guests. They couldn’t figure out the password I guess to check members in, so they had us write our names down on a piece of paper. Once again, I reiterated I was just a guest (My boyfriend is technically out of state member because he’s still on his families.) & I asked if that was an issue and was told no. We get upstairs and there’s one, literally one person working out. I think maybe 5 by the time we left.

While we were working out, the management, an older brunette lady & older gentleman, were watching us like hawks and staring me down during my whole workout. I felt very uncomfortable with this and my boyfriend later said that the gentleman approached him & said “since we were out of state members, they technically weren’t allowed guests & could only stay for an hour .” Cool, except I asked that before we walked in & they could’ve told us no from the beginning. If the gym was super crowded, I guess I would understand more.... but 3 out of state members “guests?” and one guest with maybe 5 others in the whole gym is ridiculous to act like we’re criminals or something.

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★ 5

Reopened. Went at 8am. Very few people. Everyone I observed we're diligent in wiping/sanitizing workout equipment.

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★ 5

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★ 5

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★ 5

The group classes and instructors are great. A good variety of strengthening, high intensity and yoga. Staff are very receptive to member feedback. Keep it up, YMCA Denver.

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★ 5

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★ 5

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★ 2

TV out for over a week on exercise machines. No signs, no explanation posted, no info on when restored. Bad for business. Poor management. Person at desk said, oh maybe you watch too much TV.

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★ 5

Great location, super clean and I love the steam room and sauna. They have a ton of fitness classes.

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★ 5

I’ve been a member now for 3 months. Terrific facility with great multi level space for not only free weights and cardio, but a dedicated mirrored “free zone” for pilates, stretching, drills and mat exercises. This YMCA is very clean, has two large indoor bike racks and a modern locker room facility. Meets all of my needs and I love the complimentary Dazbog coffee! Friendly staff too!

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★ 5

I’ve been coming here for powerlifting training since June 2019, so far it’s been a great experience. I rarely have to wait for a power rack, members generally clean up their weights when they are done and people are friendly but will generally leave me alone which is ideal as I’m not there to socialize. What other gym in downtown Denver can you find free coffee, towel service, sauna, steam and other amazing amenities and classes for an affordable price? It’s absolutely the best deal for what you get out of this place. Plus the staff are awesome and super friendly. Also your membership can be international and you can pause your membership once a year for up to 90 days (Traveller’s note!)

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★ 5

I had a wonderful experience during my three day guest pass, which anyone can get with a valid ID. The location is in a beautiful area near the park. The facility is very well maintained, and clean. I saw several people cleaning machines and putting things away that worked there. Check in was quick and easy. Beautiful basketball court. The front desk staff was very helpful. I will definitely be going back!

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★ 4

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★ 5

Very nice facility downtown.

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★ 5

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★ 2

Decent facilities member services reps can be more like member antagonist sometimes however it’s walking distance to work so I joined. If it weren’t two blocks from my job no way would I join at those prices. Not worth it for facilities and service otherwise.

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★ 5

It’s like a cheap spa. The sauna and steam room are very clean and they offer mouthwash in the bathroom! I enjoy it

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★ 5

A very clean and we'll organized gym.
Staff so friendly and helpful.

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★ 5

I have had good experiences with the staff and people here

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★ 3

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★ 1

I submitted a financial assistance application in person at the Downtown location and the person I spoke to said he was the one in charge of those applications and it usually takes a couple of weeks but that he will review it this week and give me a call. A week passes so I called (it was the Thanksgiving week when I called) and asked the guy who picked up the phone if I could get the status of my application. He was pretty rude and sounded like he wanted to hurry up and hang up the phone. He stated “these applications take about 4 weeks anyway so I doubt they even started on it yet” he asked for my name and punched it in to his system and said “Nope it’s not in here yet and the guy that handles these applications, his name is Scott is on vacation till next week, call back then” so about 2 weeks ago I went on to there website and requested a call back regarding my application. After a few emails later come to find out they “lost” my application. I received NO apology or a “I invite you to come in and speak with me personally to see how we can resolve this issue” did I mention the person whom emailed me back was Scott, the apperant person who handles these applications? Imagine if he’s the one handling the paperwork and loses applications with sensitive information on it what other paperwork does he lose????? Poor service indeed

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★ 5

I live here it's alright

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★ 5

Affordable, new equipment, nice locker rooms and friendly staff!

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★ 5

I love this place especially night shift her name Kate. she helped me alot

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★ 4

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★ 4

I love the new remodel work they’re doing. The new locker rooms and weight room are great additions. Staff is friendly and responsive. The only reason for the four stars instead of five is cleanliness is an issue (hopefully changes when the renovations are finished) and this gym can get extremely crowded for the space during lunch hours and after work. I’ve also seen a couple issues with trainers not using equipment for intended purposes- using weighted row machine as an incline push-up bench, for example. Overall, positive impression of the gym and it will get better when the renovation is done.

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★ 4

Love it! All the basics u need in a gym.

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★ 5

Staff reached out and were very professional. Overall I do love this gym and will continue my membership here. They invest in their property and do care about their members.

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★ 5

Love it here! In the city, instructors are knowledgeable and caring, they make the classes fun!
Membership appreciation is a great touch as well... I’m excited to see all of the amazing changes!

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★ 5

Great staff and the remodeling that has been happening is awesome.

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★ 1

There are cleaner and more affordable gyms in the area that have more and better equipment. $50 fee to enroll plus $50 a month, and then a 30 day cancellation policy I didn't know about. Basically spent $150 on nothing (which yes I know if my fault). Had surgery and wasn't able to exercise and still had to abide by the30 day cancellation policy. Also the constant construction is annoying.

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★ 5

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★ 5

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★ 4

If you go in the morning this place is a near 5 star gym. They could use a few new machines to replace some that aren't very useful and could use a dead lift platform, but overall pretty good. I don't advise going in the afternoon. They have recently implemented new rules that make it feel a bit like an adult daycare and the staff in the afternoon seem intent on policing the gym to enforce them.

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★ 5

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★ 1

Virtually the same experience as user Nigel. Clearly nothing has changed in their customer service over the past 3 months. (I'll add more details shortly)

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★ 4

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★ 5

I've had the pleasure of meeting some great communities through the YMCA. The away program makes you feel at home no matter where you travel. I can say out of all the Ys I have been to, this one is truly exceptional. I've heard the towels are fluffy but I missed them to the right of the entrance as I walked in. Next time. The facility is all encompassing - classes, sauna, steam room, a large fitness center and loads of equipment. The locker room is so big you could get lost in it. The Y was quiet when I went on a Saturday morning. I'm sure there are busier periods. Parking on the street is okay - not sure if I missed the dedicated parking or if it does not exist. Staff here is friendly and chill.

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★ 5

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★ 1

I've been a memeber of the YMCA in different towns and sadly this experience was very disappointing.
I put my membership on hold, yet they charged me every month and I had to call them to get the fee reversed. Also, I was informed that I only need to give them 5 days notice, even if the change I am making is Canceling my membership. Apparently the staff is not up to date with Policy changes, because as I was filling out the paperwork I was told that I needed to give them a 30 day notice period....
A very frustrating experience all together!

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★ 1

I would give this place 0 stars if possible. I never write reviews, but this needs to be addressed... I came into the gym to cancel my membership before any billing transaction hit my credit card. I was assured I would not be charged for the month after asking multiple times, multiple ways (I'm a very thorough guy). Sure enough, I got charged for the month! I reached out to the Membership Director, who had a terrible attitude (not what you would expect from a Director). He was unsympathetic and made no effort to mediate. What happened to customer service??? I had been a member for over a year! Obviously the Membership Director needs a lesson or two about customer support.

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★ 5

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★ 5

Very nice YMCA. I came from out of state and they were very accommodating and kind. Matt and Bryan did an excellent job making me feel as if I was at my home YMCA. Thanks for taking care of a weary traveler guys!

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★ 4

There's no commitment required, but the monthly fees are not as low as I expected from a YMCA. The gym itself is a little disappointing, though they promise a remodel soon. Overall I wouldn't be a member of this gym if it weren't for the way the YMCA benefits the community.

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★ 5

Easy sign up, no fees, $90 a month for a Family is an excellent price! Coming from Miami where gyms are $200 for 1 person, I feel this Y has everything we need and more. Nothing to complain about here. Parking is easy, bike rack inside, sauna and steam room, great workout equipment and very up to date.

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★ 5

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★ 5

Super friendly! You can lock your bike inside in the foyer which is awesome. Clean and laid back :)

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★ 5

Super friendly staff, variety of classes, affordable membership, and there is always hot coffee for on the way out. Machines and workout spaces are clean and in good shape. The only downside is that it can be a bit crowded during peak hours, like any gym.

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★ 5

Circling a great tradition of the YMCA providing affordable housing or are members of our society and guidance classes of support groups to promote individuals for Independent Living.

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★ 5

The Y has been a part of my life sense the early sixties. I learned gymnastics wrestling weight lifting boxing and swimming at the Y.
50 years later I'm proud to say that I'm a member of the YMCA. Man I've been rescued!!!

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★ 5

Able to achieve a great workout here and relax in the steam room afterwards. Excellent staff!

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★ 1

YOU GUYS HAVE THE WORST WEEKEND HOURS! IT 100% PISSES ME OFF THAT I CANNOT WORKOUT ON THE WEEKENDS AT ALL! IM ABOUT TO CANCEL MY MEMBERSHIP. CHANGE YOUR AWFUL WEEKEND HOURS!

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★ 1

Thought it would be a good facility being in the middle of downtown. However the track is a joke, there's no pool, good luck finding your way through the locker rooms(seriously it's a labarynth) and the basketball court is small. Additionally they charge $15 for a day pass. Compared to any other fitness facility this is one of the worst I've been too. They also don't share branch like most Y's

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★ 5

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★ 4

Great bang for your buck. Not for those who want all the fanciness that comes along with $100+ per month memberships, but if all you need is the basic equipment, clean facilities, cheap rates, and convenient downtown location then this is your place. Has a bball court, steam room, cardio and all types of weights/machines. No pool and they could definitely use another squat rack or two in the free weight room, but overall I like it. I've been a member for about 2 years now with no complaints. Staff has always been great!

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★ 1

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★ 3

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★ 5

I want to thank all the personnel at the front desk who greeted me as a visitor on August 13, 2014. As a Y member in Tuscaloosa, Alabama, I thought it might be nice to get a workout while touring Denver. It wasn't only that you didn't charge me for using the facility; it was how all of you indulged me as we spoke about life in Denver and the South.

I know your building is old, but all the equipment was in good shape, and there was a variety of equipment to use. I was surprised that despite my visit being in the earlier afternoon, there was a fairly good number of people exercising.

Should I return to your city, I'd love to visit again.

I will certainly relate to my fellow Y members here in Tuscaloosa just how nice of an experience I had during my visit with you.

In appreciation,

Bob (Robert Lipman)

Source: Google